Supporter experience manager jobs
We’re looking for someone with compassion and insight to lead our animal welfare strategy. Using our rescue and rehoming centre and our outreach work to deliver the greatest impact for cats and dogs in need and aligning our work within the framework provided through our partnership with the RSPCA.
Our aim is to provide care for high welfare cats and dogs at our centre, prevent neglect through intervention in our communities, support struggling pet owners and to help all pet owners be kind and compassionate to their pets.
You will have the animal welfare experience necessary to set and meet targets with confidence, inspiring your team to deliver the greatest impact for cats and dogs at risk.
As a senior leader, your strategic mindset, focus, and enthusiasm will foster a strong and collaborative culture throughout the charity.
You’ll find that we’re a kind and dedicated team, who are all committed to transforming the lives of the animals that we care for. If you’re the person to help us, please consider applying.
Every cat and dog should enjoy a healthy life and a happy home.
TPP are recruiting an Engagement and Event Coordinator on behalf of our client, an international charity focused on supporting people facing severe health issues.
Benefits:
- 25 days' holiday per annum plus public holidays, increasing after two years' service by one day per year (up to a maximum of four additional days per year)
- 5% Employer Pension Contribution
- Corporate Eye Care Scheme
- Life Assurance (4 times basic salary)
- Cycle to Work Scheme
- Season Ticket Loans
As an Engagement and Event Coordinator, you will help expand the database of volunteers and save more lives. This role is central to the client's mission and we're looking for someone who is excited to engage with diverse communities, support patients and their families, and manage impactful volunteer recruitment events across the UK.
Main responsibilities:
- Develop and manage volunteer recruitment events nationwide.
- Engage with patients and their families to create compelling appeals that raise awareness and increase volunteer registrations.
- Lead presentations and training sessions for volunteers, communities, and corporate groups to inspire participation in drives.
- Collaborate with marketing and PR teams to optimise event visibility and support patient-led campaigns.
- Work towards volunteer recruitment KPIs and targets while maintaining detailed records in our database.
- Experience in a client-facing or support role, with strong communication and organisational skills.
- Sensitivity and empathy when working with individuals facing difficult circumstances.
- A full UK driving licence and willingness to travel regularly across the UK.
- Excellent IT skills, with experience using databases and managing digital communications.
This vacancy is based in West London and closes 29th January.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A well known National Charity is seeking a Finance Business Partner for a 6-month contract. You will provide high-quality, insightful analysis and support senior stakeholders to maximise income and ensure the effective use of resources, helping to deliver the best possible services.
Working closely with operational leaders and central finance colleagues, you will provide constructive challenge, translate financial performance into clear actions, and proactively identify opportunities to improve results and drive sustainable growth.
Key duties will include:
- Business partnering with operational teams, providing constructive challenge and support to improve performance
- Preparation of accurate management accounts, including month-end journals, forecasting, budgeting and variance analysis
- Producing clear, value-added analysis with early identification of risks and opportunities, and recommending actions to mitigate or maximise these
- Ensuring income is processed accurately, including updating and checking CRM system data
- Supporting business development activity, including tenders, fundraising bids, business cases and negotiations (e.g. annual price uplifts)
- Providing financial training, coaching and support to non-finance colleagues
- Identifying control weaknesses, proposing solutions, and taking ownership of data quality and improvements
- Acting as a key point of contact for external reporting (where required), and supporting annual report and audit queries
About you
- Experience in a finance department providing business partnering support, ideally in a fast-paced environment
- Strong management accounting capability: budgeting, forecasting and performance reporting
- Confident challenging and supporting others to drive improvement and deliver results
- Fully Qualified (ACMA / ACCA / ACA or equivalent) or able to demonstrate suitable relevant experience
- Strong Excel skills (e.g., pivot tables, basic formulas) and comfortable working with large datasets
- Strong communication and presentation skills, with the ability to translate financial information for non-finance stakeholders
What’s in it for you?
- Day rate: £400 - £450 per day (depending on experience)
- Flexible working arrangements (1 day per week in London office preferred, but open to remote arrangements)
- 6 month initial contract length
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a meticulous and strategic Prospect Researcher to play a vital role in supporting fundraising growth by identifying, validating and researching potential major donors, mid-level supporters, churches, trusts and foundations, and corporate partners. As part of the Fundraising and Marketing Directorate, you'll help unlock resources that transform lives and bring lasting change to vulnerable communities worldwide, contributing to World Vision's ambitious goal to impact 5.5 million lives and raise £100m in sustainable income by 2029.
In this important role, you'll proactively identify and qualify new major gift prospects using a range of internal and external sources, conducting detailed research to assess giving potential, affinity, and influence. Working closely with relationship managers across Major, Mid-Level, Trusts & Foundations, and Church teams, you'll ensure they have the insights and tools to prioritise prospects, build effective donor journeys, and steward relationships for maximum impact. You'll support systematic prospect management, provide concise, high-quality profiles and briefing notes to equip fundraisers ahead of meetings and events, and produce regular reports on the prospect pipeline and fundraising KPIs. You'll also contribute to horizon scanning, identifying new opportunities in the external landscape that align with World Vision's mission and fundraising strategy.
This is an excellent opportunity to use your research and analytical skills to directly support life-changing work with vulnerable children around the world.
The successful candidate must be able to demonstrate:
- Proven experience in the field of prospect research of major donor prospects
- Strong understanding of GDPR and ethical considerations in data gathering and donor profiling
- Expertise using CRM platforms for prospect tracking and portfolio management
- Ability to interpret and validate data from multiple sources
Come and be part of a mission-focused organisation where your research expertise will directly contribute to bringing opportunity, dignity and lasting transformation to vulnerable children and communities across nearly 100 countries. By equipping fundraisers with high-quality research, you'll help unlock resources that transform lives and bring lasting change to those who need it most.
This role is subject to a Enhanced DBS check, which will be carried out by the employer.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Location: Hybrid / Milton Keynes (2 days per week onsite)
Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Job Description Deputy CEO
Help us to prevent self-harm and abuse so that every young person can lead a safe and fulfilled life free from the risk of serious harm from themselves or others.
Pay: £45,000 pro rata per year
Hours: Flexible working hours 3-4 days a week
Hybrid role 50:50 in the Harrow office and remote
Reporting to CEO
Benefits
· 28 days’ holiday rising to 30 after 1 year (including public holidays)
· Pension scheme – Employer contributions 6%
Professional development opportunities
· Flexible Working – Right to request flexible hours or patterns
· Hybrid Working – Balance between office and home working
· Additional day of leave over the Festive period
· Hot drinks provided on site
The wïsh centre is a Registered Charity in London Borough of Harrow that helps young people to stop self harming so that they can live a life free from the risk of serious harm. Every year we support over 150 children and young people ages 12-25 years through long term psychotherapy and peer support groups. We deliver our work in schools and colleges and at our Centre in Harrow. We have a twenty year evidenced track record of success and a small and dedicated team.
We have a new three year strategy where we will focus on enhancing the capacity of wïsh Harrow so that we can support more young people and will continue to focus on partnership work with youth voice being central to, and informing, all that we do.
Purpose of the Role
The Deputy CEO is a new and exciting role that is pivotal in supporting the CEO in leading the charity, ensuring operational excellence, strategic growth, and sustainable impact. This role combines leadership, governance, income generation, stakeholder engagement, and quality assurance to help drive the charity’s mission forward.
The Deputy CEO will work closely with the CEO, enhancing capacity to recruit and retain staff and diversify sources of funding to ensure the sustainability of our service.
You will be responsible for creating new partnerships and commissioning opportunities and help us with income generation and the stewarding of funding relationships whilst keeping an overview of the quality of our services and how we communicate about our work.
You will be entrepreneurial and fast thinking, with skills of persuasion and strategy. Experience of working in the education, charity, mental health or social care field will be an advantage together with a genuine drive to improve life chances for young people.
Evidence of a track record in securing funding and commissioning is crucial.
Leadership & Governance
· Deputise for the CEO when required, ensuring continuity of leadership and decision-making.
· Contribute to strategic planning and the implementation of the charity’s vision and values.
· Prepare board papers, coordinate board meetings, and take accurate minutes to support effective governance.
· Act as a member of the senior leadership team, contributing to high-level decision-making.
Fundraising & Stakeholder Engagement
· Support the CEO in securing funding through high-quality bids and proposals to trusts, foundations, and corporate partners.
· Secure leads for commissioning with local schools and colleges and potential partnerships.
· Develop and steward strong relationships with funders, sponsors, local authorities, and other key stakeholders.
· Represent the charity at external events and meetings.
Operational & Team Management
· Manage and support a small staff team, including recruitment, induction, supervision, performance management and annual appraisals.
· Act as the Designated Safeguarding Lead (DSL) when required.
· Ensure all areas operate efficiently, meet compliance and safety standards, and support the charity’s purpose.
Policy and Monitoring and Evaluation
· Responsibility for Monitoring and Evaluation, including funder and impact reports
· Coordinate and manage policy development, risk management, and charity administration.
· Lead the creation and presentation of annual reports, impact evaluations, and other stakeholder funding reports and communications.
· Monitor KPIs and targets to ensure the charity meets its funding requirements and achieves positive outcomes.
· Support quality assurance processes
Data & Systems
· Maintain effective recording systems for both quantitative and qualitative data.
· Use management information systems to inform practice and identify trends.
· Ensure the website, social media and external communications are robust and effective.
Person Specification
Essential Skills & Experience
· Experience in a senior management role.
· Experience of writing successful funding bids and of commissioning.
· Track record of developing collaborative partnerships with other organisations.
· Understanding of, and commitment to the issues we work with and our values.
· Producing monitoring and evaluation and impact reports.
Desirable
· Strong leadership, influencing, and communication skills.
· Excellent organisational and problem-solving abilities.
· Financial expertise in budgeting and financial management.
· Thorough understanding of the charity sector and business functions (HR, IT, finance).
· Experience in strategic planning and stakeholder engagement.
· Knowledge of safeguarding and quality assurance frameworks.
· Familiarity with regulatory bodies and compliance standards.
· Knowledge of marketing and communications including websites and social media.
Helping young people to stop self harming so that they can live a life free from the risk of serious harm.
The client requests no contact from agencies or media sales.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We are looking for an experienced and enthusiastic Social Worker to support children and young people diagnosed with cancer in our Liverpool Team.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families using a needs based assessment framework. The work we do is rewarding, but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community across Liverpool and Merseyside.
This role is part home, part site-based – within the parameters of our hybrid working arrangements you will work flexibly across home, Liverpool Clatterbridge Cancer Centre and Alder Hey Children’s Hospital. Your contractual base will be both Home and the Hospitals. Your flexibility requirements and that of the role will be discussed at the interview stage.
This post is subject to an Enhanced Disclosure and Barring Service check.
This post is also subject to Social Worker Registration.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- You will work in partnership with families to provide in-person and remote support to children and young people (0-24 years) diagnosed with cancer, and their families.
- You will provide practical and emotional support to mitigate the impact of a cancer diagnosis and provide support during the cancer journey via expert, needs-led interventions.
- You and your team will work closely with colleagues across our local NHS multi-disciplinary teams and other professionals in the community.
- You will ensure the voice of young cancer patients and their families are included in your work at all opportunities and take an active role in amplifying their voices internally and externally.
- You will be an active team member, regularly attending team meetings and contributing to shared learning and development.
What do I need?
You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer Team, you will actively engage with the work of the charity and welcome opportunities to get involved.
You will have:
- A recognised Social Worker qualification and current registration with Social Work England / Scottish Social Services Council / Social Care Wales / Northern Ireland Social Care Council.
- Experience working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
- Sound knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and their families.
- Excellent interpersonal skills.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: Young lives vs Cancer is open to and in support of flexible working, and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
LocalMotion Torbay Change Coordinator
Can you bring the element of order to a complex, emergent and un-prescribed programme?
Do you believe systemic change is possible?
Are you passionate about logistics and people in equal measure?
Do you want to see long term change in Torbay?
We want to hear from you if you are interested in working at the heart of an exciting approach to change in Torbay. Utilising an innovative and long-term funding opportunity from LocalMotion, we are collaborating across sectors and communities in Torbay to:
● Work together differently, with authenticity and trust.
● Develop and share new skills and knowledge.
● Solve deep rooted challenges facing the area.
● Change the system in positive and sustainable ways.
To continue this work, we are looking for someone who is able to act as the glue for multiple moving parts. This role is the logistics aspect of a coordination function, working in partnership with an additional creative component. If you think this sounds like you then we would welcome an application.
This post is offered as a 0.6 FTE fixed term contract or secondment for 2 years, as an employee contract or consultant.
£22,066 p.a (Job evaluated salary of £36,777 p.a. pro rata), or daily rate of £217 per day. Flexible working patterns available.
To apply to this role, please complete the application form
Please submit your completed application by midnight on Tuesday 20th January 2026.
If you would benefit from an informal conversation before submitting your application please contact Tracey Cabache at Torbay Communities
Planned date of interview: Please hold all day on Tuesday 27th January.
Developing stronger communities across Torbay
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Digital Media & Events Officer to join a Global Sustainability Charity. The Digital Media & Events Specialist is an important hands-on role responsible for delivering high-quality digital media, design, and event communications that support organisational visibility, engagement, and growth. The role combines creative digital production with operational ownership of content channels and events, ensuring that campaigns, newsletters, websites, and virtual and in-person events are delivered to a consistently high standard.
Key responsibilities of the role:
- Design and produce on-brand digital assets for web, social media, email, presentations, and events
- Create and edit short videos, reels, animations, GIFs, and motion graphics for organic and paid channels
- Develop adaptable templates and asset variations optimized for different platforms
- Maintain and update brand guidelines for consistency, accessibility, and quality
- Design and update PowerPoint decks for external presentations and events
- Plan and manage content calendars for LinkedIn, Instagram, Facebook, X, YouTube, and TikTok
- Collaborate with stakeholders and copywriters to create engaging content with clear calls to action
- Monitor engagement, respond to queries, and support social listening/community management
- Design and adapt creative assets for paid campaigns across Meta, LinkedIn, Google, etc.
- Support creative testing and analyze performance metrics (CTR, CVR, engagement)
- Prepare platform-compliant assets and manage creative libraries/version control
- Design and update website assets, landing pages, and blog graphics; perform basic CMS updates
- Ensure SEO-friendly digital assets (file naming, alt text, size optimization)
- Manage newsletter production and distribution (content gathering, layout, QA, scheduling)
- Design email headers, modules, and templates for CRM and marketing campaigns
- Provide digital and media support for in-person, hybrid, and virtual events
- Coordinate event-related assets (speaker packs, templates, holding slides, run-of-show materials)
Ideal candidate profile:
- 3–5+ years’ experience in digital media, content production, or communications roles
- Strong portfolio demonstrating digital design, video or motion content, and multi-channel delivery
- Proficiency in digital design and production tools such as Adobe Creative Cloud, Figma, Canva, or equivalent
- Experience managing social media channels and producing platform-native content
- Hands-on experience with CMS platforms (e.g. WordPress) and email marketing tools
- Familiarity with performance marketing metrics and creative testing
Length: 6 months temporary to permanent
Rate: £23 - £24 per hour
Location: Charing Cross, London
Working hours: Full-time (35 hours per week)
Working pattern: Hybrid (3 days per week on site)
Job Reference: J92887
Are you an experienced fundraising professional who thrives on understanding the vision for a project, preparing funding bids and leading fundraising initiatives? Are you excited by the idea of working with faith communities to figure out how to fund the projects that matter to them? The Finance Department of the Diocese of Leeds is recruiting a Senior Grants and Fundraising Officer. Based at Hinsley Hall, Leeds. More details at the Diocese of Leeds website. First interview to be held on Wednesday, 4 February 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking a Digital Communication & Events Coordinator to support Design for Good’s programmes and initiatives. You will bring energy, ownership, and initiative to strengthen existing work and deliver new activities, working closely with our Communications & PR lead, programme staff, and senior management to execute our digital communications and events strategy.
The working environment is informal, multilingual, team-oriented, and encourages individual input, learning, and an entrepreneurial mindset. You will have the opportunity to showcase our international scope, activate a global network, and support the delivery of impact-driven programmes to improve life through design. This role reports to the Managing Director of Design for Good.
Key requirements
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3+ years’ experience in Business, Communications, Marketing, Design, or a related field, with a strong interest in digital communications and events.
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Excellent written and spoken English; additional languages a plus.
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Highly organised, detail-oriented, able to structure, prioritise, and meet deadlines consistently.
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Comfortable working independently in a remote, international team.
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Able to manage multiple priorities and support planning and coordination of digital and in-person events.
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Creative and confident using design skills for social content, presentations, and basic animations (a strong plus).
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Proactive, with strong ownership, follow-through, and a practical “can-do” mindset.
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Curious and people-oriented, motivated to build and nurture relationships across partners, volunteers, and collaborators.
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Passion for social and environmental impact; non-profit experience is a plus.
Key responsibilities
Digital Communications & Social Media
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Support development and execution of social media strategies to expand reach and impact.
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Schedule, publish, and manage content across social and email channels.
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Create social media assets (graphics, animations, reels, videos).
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Monitor, analyse, and report monthly on performance.
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Ensure consistency across all digital communication channels.
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Support creation of the Annual Review, including content coordination and internal reviews.
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Develop and adapt presentations for partners, funders, events, and internal use.
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Prepare briefings and communication materials for stakeholders and events.
Website Development & Maintenance
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Manage website content via CMS (Squarespace experience a plus).
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Gather, create, and post relevant content.
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Analyse and report key platform metrics monthly.
Online and In-person Events
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Support planning and delivery of webinars, Q&A sessions, and other online events.
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Moderate live chats and Q&A sessions, including Slack and Teams.
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Upload and manage event recordings on YouTube.
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Assist coordination of in-person events, including the annual global gathering and CDO roundtables.
Preferred skills and qualifications
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Ability to translate complex topics into clear, engaging content.
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Experience supporting events beyond logistics, including participant engagement and follow-up.
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Interest in ethical, person-first, inclusive storytelling across cultures and regions.
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Confidence experimenting with new digital formats (carousels, short videos, interactive presentations).
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Experience working with volunteers, pro bono partners, or multi-stakeholder collaborations.
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Exposure to or experience in international culture, creativity, or sustainability initiatives.
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Comfortable using engagement metrics to improve communications.
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Proactive, accountable, and able to follow through on commitments.
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Ensure all communications reflect Design for Good’s tone, values, and visual identity.
*Must be UK based to apply
Design for Good builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ SDGs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Front of House Receptionist/Administrator
REPORTING TO: House Manager
HOURS: 36.25 hours on a shift basis, including weekends
We dream of Waverley Abbey becoming a destination of encounter with God, providing a world-class service in all areas of hospitality, centred around simple excellence. A5-star experience that allows each guest to understand that they are important to us, and we are here to serve them with kindness and excellence in customer service, which guests will feel in abundance. Guests will leave Waverley Abbey feeling restored, revived and refreshed, knowing that they are now part of our connected family.
As a key member of the Waverley Abbey Front of House team, you will provide a warm and friendly welcome to guests, students and visitors at reception, engage with and manage house administration tasks, and support other areas of the house as and
when required.
Key tasks
> Give a 5* welcome to visitors, guests, students and contractors.
> Be well acquainted with all activities and events due to take place in the house each day and be able to act as a central point of communication for our guest experience.
> Liaise with College staff and the House Manager to ensure students ,tutors and other guests stays with us are run smoothly and efficiently from time of booking through to their leaving us.
> Booking of bedroom reservations via telephone and email using CRM
> Ensure relevant staff in the Waverley Abbey team are well briefed with any updates to activities on the day.
> Administrative tasks day to day with speed, accuracy and efficiency.
> Act as Duty Manager for the House at weekends when required – on a rota basis.
> Engage face-to-face, by email and telephone with enquirers to inform them about and promote all that Waverley Abbey offers, signposting them to relevant areas of the organisation as appropriate.
> Ensure the foyer is clean, tidy and well presented at all times.
> Support other Front of House /café/restaurant/Event duties if required.
Main performance assessment criteria-Essential
> Friendly welcome and excellent customer service to all guests.
> Effective communication and liaison with staff at all levels.
> Adaptability and flexibility with respect to the daily needs of the business.
> Excellent IT and administrative skills.
> Highly organised, reliable and able to prioritise.
> Ability to perform under pressure with a “can do” attitude.
This job description is subject to alteration as the needs of the organisation change. Any substantial alterations will be made following consultation with you.
Location: London, Hybrid – with 1-2 days per week in our Farringdon office plus regular travel to our office in Bristol and to meet with our amazing supporters.
Closing date: 25th January2026
W/C interview date: 2nd February 2026
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re on the hunt for a bold, visionary and energetic Head of Trusts and Philanthropy to supercharge our high value fundraising and take our impact to the next level.
You’ll lead, coach and champion our Trusts, Philanthropy, and Fundraising Development teams—building a culture of ambition, innovation, and curiosity that delivers game-changing income growth and unforgettable donor experiences. This is a strategic leadership role where you’ll set the vision, drive collaboration, and champion operational excellence.
Managing three to four senior leads and a wider team of around ten, you’ll draw on your experience and track record in high value fundraising to inspire your people to secure transformational gifts, strengthen pipelines, and deliver best-in-class stewardship. Beyond team leadership, you’ll personally cultivate relationships at the highest level—turning prospects into long-term partners and unlocking gifts that change lives for young people with cancer.
We have a hugely passionate and ambitious Fundraising team here at Young Lives vs Cancer with bold goals and a determination to make a lasting difference. If you want to join us, get in touch!
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Lead and inspire our Trusts, Philanthropy, and Fundraising Development teams—setting bold strategies and driving performance that makes a real difference.
- Identify and build powerful relationships with major supporters, turning connections into partnerships that deliver life-changing gifts and fuel our mission.
- Create and deliver ambitious, insight-led fundraising plans for major donors and trusts—grounded in market intelligence and designed to deliver against bold but realistic targets.
- Shape the pipeline for success by overseeing prospect research, compelling cases for support, and best in class stewardship that inspires and delights.
- Champion a culture of philanthropy by engaging trustees and senior volunteers, leveraging networks, and accelerating donor growth.
- Own the numbers—set and monitor income performance, forecasts, and KPIs while ensuring compliance and operational excellence.
- Drive innovation and collaboration to unlock new opportunities and maximise income growth.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't quite meet all the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Proven expertise in high-value fundraising from major donors to trusts, with a track record of securing high value and transformational gifts.
- An entrepreneurial spark and the ability to spot opportunities, innovate, and drive ambitious growth.
- Strategic vision and delivery skills in building long-term fundraising strategies from the ground up and making them happen.
- Inspiring leadership experience, managing multi-disciplinary teams and engaging senior stakeholders with confidence.
- Relationship building brilliance and skilled in crafting compelling proposals, securing mul commitments and creating partnerships that last.
- Exceptional communication and influencing skills, able to connect with senior audiences inside and outside the organisation.
- Solid knowledge of fundraising regulations, compliance, and best practice, ensuring everything we do is ethical and effective.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Joanna Hancock.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PEW-252
Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).
About this exciting opportunity
Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.
We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.
What we are looking for
- Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- L3 in Advice and Guidance or equivalent
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- An ability to work sensitively with clients applying trauma-informed strategies
- Impressive IT, relationship-building and communication skills, both verbal and written
Please note this role requires Enhanced Adult DBS checks
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 9am 02 February 2026.
Interview date: The position is subject to rolling recruitment. Interviews will be conducted once a suitable applicant is identified, after which the vacancy will be closed.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?
About the role
We are currently recruiting to one permanent and one 6-month fixed term post.
As an Outreach and Resettlement Worker, you will play a vital role in supporting rough sleepers and vulnerably housed individuals in Ealing. Working within the community, your focus will be on identifying those in need, supporting them into accommodation, and ensuring they have the tools and support to sustain their tenancies and rebuild their lives. You will be working with multi agencies and community services to achieve a person-centred support plan.
In this role you will;
- Conduct early morning and late evening street outreach shifts to identify and engage with rough sleepers. Flexible working arrangements may be considered to meet business requirements as and when needed.
- Deliver intensive casework to clients with complex needs including mental health, substance use, and immigration issues.
- Assess clients face-to-face in community settings to develop tailored support plans.
- Develop and implement resettlement plans to help clients exit homelessness urgently and sustainably.
- Provide short/medium-term tenancy support and refer clients to longer-term services to prevent tenancy breakdown.
About you
As the successful candidate, you will have;
- Experience working with vulnerable people with complex needs is desirable.
- A proactive, empathetic, and flexible approach to client support.
- Strong teamwork and communication skills.
- Ability to work independently and manage a caseload effectively.
- A full UK or equivalent driving licence is essential for this role.
Staff may claim a 20% pay premium for hours worked between 8pm and 8am, Monday to Friday.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 19 January 2026
Interview and assessments on: 29-30 January 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A new and exciting opportunity has arisen for a Digital Marketing Officer (0.6 FTE / 22.5hrs per week) with strong digital marketing skills and passion for engaging content.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications, content and marketing, you will deliver paid and organic social media campaigns - creating strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content and email marketing.
We are looking for someone with solid marketing and copywriting skills, a focus on using data to find out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote, hybrid and flexible working. This role will include occasional UK travel.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.