Supporting families administrator jobs
The Community Engagement Officer will play a pivotal role in delivering Alzheimer’s Research UK’s Dementia Community Champions (DCC) programme. Launched in 2022, the programme empowers volunteers to share dementia information within communities that are under-served in terms of access to health information and research, and at higher risk of being affected by dementia. The programme has to date focused on South Asian communities in Leicester, Nottingham, and Derby. In 2026, it will expand to include Black African and Black Caribbean communities in East London. As the programme continues to grow, the Officer will have significant scope to support, shape, and develop this important area of work.
Dementia Community Champions are volunteers trained by Alzheimer’s Research UK to deliver events in their communities to increase knowledge and understanding of dementia, brain health and dementia risk factors. They also emphasise the importance of taking part in research in their local communities.
They do this by:
- attending and completing training in dementia, risk factors, and dementia research run by the core ARUK team.
- holding events within their communities to share dementia information.
- sharing leaflets and other resources.
- speaking to local people about their experience of dementia and signposting them to appropriate information and opportunities.
This role will be known internally as Dementia Community Champion – FTC*
Key Responsibilities:
Day to day support of volunteers
· Assist in the recruitment and management of new DCC volunteers, ensuring a smooth onboarding process and volunteer journey.
· Act as a point of contact for DCC volunteers, providing guidance, support, and timely responses to their enquiries.
· Empower volunteers by helping them build skills and confidence to talk about dementia and dementia research, and to engage effectively with their audiences.
· Plan, facilitate, and deliver monthly online meetings. This includes coordinating with volunteers, arranging logistics, addressing queries, and liaising with internal stakeholders.
Comprehensive admin support
· Provide comprehensive administrative support for the programme, including assisting volunteers in organising and evaluating their events.
· Collect key metrics from the programme to monitor progress and evaluate activities.
· Maintain relevant files and documents, ensuring accurate recording of data and adherence to GDPR.
· Ensure activities comply with ARUK’s branding and style guide.
Support the delivery of Dementia Community Champions in underserved communities.
· Assist in the development and delivery of DCC training and ongoing support to volunteers to hold their own events.
· Act as a champion for DCC across Alzheimer's Research UK, effectively communicating the importance, successes and challenges of the programme. Share insights and support colleagues across ARUK in their efforts to reach underserved communities.
· Collaborate with the DCC Manager to produce ongoing evaluation of the programme. Proactively suggest new initiatives and continuous improvements.
What we are looking for:
· Science graduate or equivalent level of education (biomedical or biological subject) or relevant work experience
· Experience of discussing health or research with the public.
· Experience of communicating complex health information in a simple and accessible way.
· Awareness of current topics in dementia and dementia research
· Demonstrated experience in providing comprehensive administrative support for programmes or initiatives.
· Experience of working with and supporting volunteers.
· Project and events coordination experience.
· Effective written and spoken communication skills.
· A confident, friendly, and professional attitude; would feel at ease representing the charity to a range of audiences.
· Willingness and ability to travel independently in the UK and occasionally to work outside of regular office hours when needed.
· Ability to manage multiple tasks, prioritise responsibilities, and meet deadlines effectively, especially in a fast-paced environment.
· The willingness to learn and understand about dementia and dementia research and be able to use learning to effectively train others on topics of diagnosis, treatment and prevention.
· Willingness to work collaboratively with colleagues across different departments, as well as external stakeholders and volunteers, to achieve common goals.
· Openness to adapting to changing circumstances and priorities, as well as flexibility in approach when working with diverse communities and volunteers.
· Ability to understand and empathise with individuals affected by dementia, as well as volunteers who may have personal connections to the cause.
· Dedication to promoting diversity, equity, and inclusion within the programme and ensuring that all volunteers feel valued and respected regardless of their background.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our new project supporting male asylum seekers accommodated in hotels based in Ealing. The service aims to address mental health challenges exacerbated by displacement, trauma, and isolation, with a culturally sensitive approach that prioritises language accessibility, stigma reduction, and improved access to onward referrals.
This will be achieved through in-reach targeted group sessions and 1:1 tailored support sessions, addressing:
- Psychoeducation
- Emotional regulation and coping support
- Peer-based and social connection activities
- Creative and expressive activities (art, drama, storytelling)
- Better accessibility with onward services
The Role
The role of the Mental Health (Asylum Seekers) Coordinator is to engage male asylum seekers who are accommodated in hotels in Ealing; arrange, coordinate and facilitate a range of culturally appropriate psychoeducation, peer-led and expressive activities which will be delivered twice a week. The role will also include 1:1 sessions; providing mental health stabilisation, advice and support to connect with wider services including multilingual engagement. This role includes autonomous and creative thinking.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience of working within mental health services
• Understanding and experience of challenges and stigma asylum seekers face
• Understanding of social climate and an advocate to challenge biases and stigma
• Understanding and experience of challenges men experience regarding mental health and society
• Experience of leading workshops
• Creative approach
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with those in crisis and challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of wellbeing and recovery
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of social issues such as debt, housing and welfare benefits
• Promoting people’ rights and responsibilities
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative and management support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans
• Actively participate in training and development
• Provide and manage resources for clients and staff
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress
• Minimum of 1 year working within trauma-informed approaches
• Understanding of cultural sensitivities
• Ability to challenge biases and stigma
• Experience of raising awareness and participation in outreach events
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Minimum 1 year of project coordination/management
• Experience of facilitating workshops/group sessions
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Multilingual is desired
• Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.
Role Overview
As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.
Key Responsibilities
Programme Management:
· Lead the design and delivery of KCBNA’s diverse range of youth provision.
· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.
· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.
· Ensure a seamless transition for young people.
· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.
Team Leadership:
· Line manages the Youth workers.
· Recruit, train, and manage young volunteers.
· Oversee induction, training, development, and performance management of team members.
Safeguarding and Risk Management:
· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.
· Conduct health and safety risk assessments to ensure safe programme delivery.
· Enhanced DBS check is required
Budget and Resource Management:
· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.
· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.
Partnership Development and Fundraising:
· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.
· Design and create engaging resources.
· Lead focus groups and identify opportunities for new programmes.
· Work with the youth team and KCBNA team to create content for social media and the website.
Monitoring and Evaluation:
· Use impact feedback and evaluation data to drive programme improvement.
· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.
General Duties:
· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.
· Be prepared to deliver services across weekends, evenings, and during Holiday periods.
· Review and improve youth programmes using feedback surveys from young people and service users.
· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a UK-registered charity dedicated to providing cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients, their families, and carers. For 25 years, we have brought the power of cinema to hospitals, and in recognition of our impact, MediCinema was honoured with BAFTA’s Outstanding British Contribution to Cinema Award at the 2025 EE BAFTA Film Awards.
We build and run fully accessible cinemas within hospitals, screening the latest films at no cost to patients or the NHS. Our services help reduce isolation, stress, and anxiety, enhancing emotional and mental wellbeing while fostering resilience. We support patients of all ages, including dedicated paediatric screenings at several sites.
We have an ambitious goal to establish a MediCinema in every NHS region across the UK, and rely on long-term partnerships with NHS Trusts, Hospital Charities and the corporate sector to sustain and expand our services.
The Role
Reporting to the CEO, this new senior leadership role is central to ensuring MediCinema’s financial sustainability, operational excellence, and people-centred culture. The Director will lead the charity’s finance, HR, and business operational functions, ensuring robust systems, compliance, and strategic alignment with our mission.
This is a hands-on role for a values-driven leader who thrives in a collaborative, purpose-led environment and is passionate about improving patient experiences through innovative service delivery.
This role will be managing external HR and IT consultants and supported by a part time (1 day per week) assistant.
Key Responsibilities
Leadership and Strategy
· Participate in strategic and business planning processes, supporting the CEO and trustees to develop the strategic plan
· Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
Finance
· Lead the finance function, overseeing budgeting, forecasting, management accounts, and statutory reporting.
· Ensure robust financial controls and compliance with regulatory requirements.
· Manage cashflow, reserves, and risk, supporting strategic financial planning.
· Lead on financial reporting to the Board and relevant committees.
· Oversee payroll, pensions, and financial administration.
· Managing the annual audit process and liaising with auditors
· Liaising with tax specialists on VAT, corporation tax and other matters as required.
· Liaising with the Treasurer on all key financial matters on a quarterly basis
Business Operations
· Ensure efficient delivery of office services and a safe, well-maintained working environment.
· Lead on the IT systems and digital strategy ensuring platforms are secure and support business needs
· Work with the external IT consultant to maintain and evolve the infrastructure, systems and processes in place to align with business needs and industry regulation
· Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
· Manage contracts, suppliers, and internal processes to ensure value and efficiency.
· Support the commissioning of new MediCinema sites, including project planning and stakeholder engagement.
· Lead on the annual insurance renewal process
HR and People Development
· Lead on strategic workforce planning, recruitment, onboarding, and talent retention.
· Embed inclusive HR policies and practices aligned with MediCinema’s values.
· Provide support and evolve processes to strengthen employee relations, performance management, and wellbeing.
· Support line managers in developing high-performing, motivated teams.
· Ensure compliance with employment law and HR best practice.
· Work with the external HR consultant on HR admin,including due diligence, onboarding and recruitment.
Governance and Compliance
· Maintain up-to-date policies and procedures across finance, HR, and operations.
· Ensure compliance with legal, regulatory, and safeguarding requirements.
· Support the CEO and Board with governance processes, reporting, and policy development.
The Person
Experience and Background
We are seeking a strategic leader with experience across finance, operations, and HR — ideally within the UK charity or public health sector. You may have worked in healthcare, education, or social impact organisations, and bring a strong understanding of compliance, governance, and people leadership. Candidates with a relevant background in SMEs may be considered, but will need to demonstrate a commitment to quickly developing the specialist knowledge required by charity regulations and an aptitude for operating within the third sector.
You will be comfortable working in a hands-on, collaborative environment, with a deep respect for MediCinema’s mission and values.
Skills and Qualifications
· Professional accounting qualification (ACA, ACCA, CIMA or AAT)
· Strong understanding of HR, IT, risk management, and governance in small teams
· Proven experience managing budgets, audits, and accounts (Quickbooks experience ideal)
· Excellent project management and strategic planning skills
· Strong interpersonal skills and the ability to lead and mentor others
· A proactive, organised, and solutions-focused approach
How to Apply
Please send your CV and a covering letter telling us about your suitability for this role, why it appeals to you and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
Closing date for applications: Midday, Friday 30th January 2026 with a view to holding first round interviews in mid February.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Senior Officer
Location
£37,142 per annum (pro rata for part time)
Ref: 106REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid working, with home based in Southwest region and expectation of two days a fortnight in Bristol Hub
Contract: Permanent
ABOUT THE ROLE
Team: Philanthropy and Partnerships Team
This is an exciting time to join the Walk Wheel Cycle Trust. Following our recent rebrand and the launch of our new five-year strategy, we are focussed on engaging supporters in the new brand and exploring new strategic partnerships which will help us to deliver our mission and have more impact than ever before.
As Corporate Partnerships Senior Officer, you will bring creativity, resilience, and strong organisational skills to the team. You will have a genuine passion for our cause and take a collaborative and detail-oriented approach to support the growth of our Corporate Partnerships programme.
You will have a track record of securing new corporate partnerships or sponsorships, generating income and managing a diverse pipeline of opportunities.
You will work to deliver excellent, bespoke stewardship to nurture meaningful relationships with valued partners and open doors to new opportunities, generating vital income that supports the charity’s mission.
You will work with colleagues across the Philanthropy and Partnerships team, Comms and Supporter Engagement sharing ideas, insights to develop impact-drive propositions and pitches using a story focussed approach to secure new support from corporate partners.
Alongside this, you will keep a thoughtful eye on progress, monitoring and reporting on partnership performance, maintaining accurate records, and ensuring everything we do reflects the highest standards of fundraising practice.
What You’ll Be Doing
- Support the delivery of the corporate partnerships programme, working with the corporate partnerships team to help secure high-value, strategic corporate partnerships with companies from a range of sectors.
- Help to generate significant income for the charity, increase awareness of our new brand and identify creative opportunities to engage new audiences in Walk Wheel Cycle Trust.
- Deliver excellent, tailored stewardship to retain and grow our existing partners support, in turn supporting the wider work of the Philanthropy and Partnerships team.
Key Responsibilities
- Identify and secure new high-value partnerships which generate significant income, engage new audiences and increase awareness of Walk Wheel Cycle Trust’s new brand.
- Deliver excellent partner stewardship and build strong relationships with partners helping to develop a pipeline of high-value, multi-year, strategic partnerships which support the charity’s strategic objectives.
- Working collaboratively with key teams across Impact, Comms and Fundraising, develop compelling pitches and propositions which demonstrate the impact of the charity and secure partners’ support.
- Manage a pipeline of new and existing partnership opportunities and track progress using the charity’s CRM to ensure excellent record keeping and administration.
- Manage relationships with key internal stakeholders from the wider fundraising team, senior leadership, volunteering, communications and business development teams to gain their support and identify new partnership opportunities across the charity.
- Contribute to financial targets and reporting to inform the annual forecasting and budgeting process.
This role is ideal for someone who enjoys building meaningful relationships, finding innovative ways to inspire giving, and taking a creative approach to new partnership opportunities and problem solving. You’ll thrive in this role if you enjoy managing your own workload, thrive in a varied and fast paced environment and are looking to develop your fundraising experience, and be part of an inspiring, kind, and hugely supportive team.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement. If you feel you’d be a good fit, we encourage you to apply.
- Proven ability to secure corporate partnerships through both warm introductions and new, proactive approaches.
- Skilled in writing compelling pitches and propositions, using a storytelling approach and presenting them with confidence to corporate organisations to inspire new collaborations.
- Experienced in stewarding and sustaining strong partner relationships, thoughtfully growing and managing a diverse portfolio of corporate partners with care and consistency.
- Comfortable working independently and with initiative, achieving fundraising goals while maintaining balance, clarity, and accountability.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 18 January 2025.
- Interviews will be held via Microsoft Teams during the week of 26 January 2025
- To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.
The Role
We are looking for a Cinema Manager to build and run our brand new service based in the Manchester Royal Infirmary (MRI). The MediCinema will be located in the MRI, but will serve patients from across the Manchester University NHS Foundation Trust, including the Royal Manchester Children’s Hospital.
The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run a minimum of four regular inpatient screenings each week – exact screening numbers, times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of the regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. The Cinema Manager is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identify candidates for Personal Screenings.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local development and roll out of different Tailored Screening patient groups, plus any other potential new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen’ bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
- Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Manchester Foundation Trust Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
- Contribute to the strategic development of the Manchester MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with a excellent attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Teacher with Therapeutic Experience - Oasis Nurture – Oasis St Martin’s Village
Part Time – 2 or 3 days a week – Permanent Term Time Contract
Working Pattern: Either Monday, Thursday and Friday or two of those days: 8-4pm
Salary: £55,184 including London Weighting and pro-rated for term-time.
Oasis St Martin’s Village
Oasis St Martins Village is part of Oasis which is a group of organisations, committed to building stronger communities. Oasis St Martin’s Village, based in Tulse Hill, is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.
The vision of the Village is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.
Our work is based around the principle that “it takes a village to raise a child”.
Oasis Nurture
Oasis Nurture is a project that is carried out on the Village. It is a therapeutic intervention designed specifically for those children who might be described as the missing middle – those who do not meet the threshold for an ECHP but who nevertheless struggle to engage with the curriculum for a variety of reasons.
Oasis Nurture is in its pilot phase, working with four local schools, offering a two day a week intervention to a small group of children.
As a Teacher, you will be working with a maximum of six children supported by a key worker and a therapeutic practitioner. You will work alongside a therapeutic lead and a clinical lead.
In this role you will be:
· Working with the home school and parents/carers to understand the children’s needs and developing agreed goals for learning and emotional and social development
· Developing a basic curriculum for Key Stage 2 children for numeracy and literacy, related to their stage learning at their home school, so that they don’t fall behind.
· Providing a personalised, bespoke and restorative approach for each individual child to help address their challenges and fulfil their potential.
· Maintaining clear and accurate records for individual children on the designated online systems and reporting back to the home school and parents/carers on the agreed goals
· You will also be working with the Therapeutic Lead to provide opportunities for mindful therapeutic care to remove barriers to learning and provide emotional support to access the curriculum. While this role requires primary teaching experience it also requires someone who has experience of working in trauma responsive ways and understands the therapeutic needs of children who struggle to engage.
Oasis Nurture is not an Alternative Provision; it is a part time intervention designed to support local schools and children and their families. Oasis Nurture is not a statutory provision and does not therefore follow teachers’ pay and conditions. Oasis offers all the usual employment benefits including sick pay and pension.
As this is a newly created role, you will expect some evolution of the role as a result of the development of the project, your insightful input and our combined learning. At the same time, the role provides incredible opportunities for the right person.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages) via Charity Jobs or see our website for details.
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
If successful you will be invited to a formal interview. We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Job Title: Receptionist & Conference Administrator
Contract: Permanent, Full Time
Hours: 35 hours per week (Saturday & evening cover occasionally)
Salary: Circa £25,207 per annum (Inclusive of Real Living Wage)
Location: Coram Campus, London.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
In December 2018, Coram opened the Queen Elizabeth II Centre, which houses the Rangoonwala Conference and Learning Centre. These spaces provide modern and flexible facilities for meetings, trainings, and conferences of up to 140 delegates. Proceeds from these meetings directly contribute to Coram’s charitable mission.
About the role
This is an exciting opportunity to join Coram’s Conference & Visitor Services Team, working in the conference team assisting with meetings and events and covering Reception. You will be working in a busy conference centre and reception desk and will have a passion for providing excellent customer service by giving a positive first-impression to every visitor to the Coram’s campus. You will have the ability to multi-task as this role requires you to assist the Conference team in in all aspects of the meeting process, from bookings, invoicing, and servicing meetings. We are looking for an enthusiastic, well organised individuals. The ideal candidate will have strong administration skills, some reception and hospitality experience preferred, and a flexible ‘can do’ approach.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Friday 16th January – 9am
Interview date: TBC
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll ensure service enquiries are handled sensitively and efficiently, demonstrating excellent customer care skills via telephone, email and occasionally face to face. You’ll play a pivotal role in ensuring the smooth running of services includes Moving Forward courses, Living with Secondary Breast Cancer and Younger Women Together.
About you
You’re enthusiastic, proactive and committed to providing excellent customer service. An experienced administrator, you’ll be organised and methodical as well as possessing excellent working knowledge of IT systems, including working with databases.
Friendly and approachable, you’ll be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 19 January 2026 9 am
Interview date week commencing 26 January 2026
We reserve the right to close this advert early subject to volume of applicants. Therefore, if you are interested, please submit your application as early as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
This is an exciting time to join Moorfields Eye Charity and work within an established prospect research team, be an integral part of a smooth-running fundraising team, and support the delivery of the charity’s ambitious fundraising programme.
Building on the success of the capital campaign and in line with its five-year fundraising strategy, the charity has ambitious plans to embed and create a step change in the role of philanthropy across the Moorfields partnership, transitioning from a fundraising programme with a core focus on capital support for the new centre to a programme supporting a broader, and more diverse, portfolio of research, education and innovation. The prospect research assistant will join a growing team and will contribute to increasing the size and quality of Moorfields Eye Charity’s prospect pipeline by undertaking high quality and insightful prospect research to help build and replenish our prospect pipeline.
You will provide valuable administrative support that will feed into improved systems and processes across our fundraising operations. You will have demonstrable investigative research skills and a methodical approach with effective organisational skills. The role requires good communication skills with the ability to present information in a variety of formats. The postholder will have prior experience in research and have the skills to produce accurate research reports and collect and process data in compliance with GDPR and other relevant legislation under the prospect research manager’s guidance. Some training will also be provided in using a variety of tools to identify and qualify prospective supporters capable of making a major gift.
This is a fantastic opportunity to be part of a friendly and supportive team. The role would suit a positive, proactive individual with a curious mind and who is looking to build on their skills and experience to develop their career in the fundraising sector. You will have the chance to develop skills in information gathering and data analysis
Role Description
Research and administration
- Work with the prospect research team to identify, qualify and profile new major donor prospects (including individuals, trusts & foundations and companies) in the UK and internationally by using a number of tools and research techniques to gain insight on prospective supporters, estimated wealth and philanthropic interest.
- To work jointly with the prospect research team to complete larger acquisition projects and work independently on special research projects in line with Moorfields Eye Charity’s fundraising strategy.
- Provide general administrative support to the prospect research and philanthropy teams including ensuring accurate record keeping on the ThankQ Customer Relationship Management (CRM) system in compliance with General Data Protection Regulation (GDPR) and Moorfields Eye Charity’s policies.
- Keep abreast of news and information sites for relevant developments on current and prospective donors and developments in philanthropy and ophthalmology.
Cross team working and collaboration
- Proactively work across teams to identify opportunities for prospecting and operational efficiencies in support of the charity’s wider business plans.
- Contribute to supporting the philanthropy team to use the database effectively with data entry as appropriate.
- Undertake any other duties within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the prospect research manager or head of philanthropy.
- Deputising for the prospect research manager and/or prospect research officers when required.
Other duties
- Any other duties as may be requested from time to time by your line manager.
- Ensure that all activities are compliant with law, best practice and the charity’s policies and procedures.
- Occasional evening and weekend work as required.
- Ensure that you treat everyone with dignity and respect and adhere to, and champion, the charity’s EDI policy and values.
- As a member of the charity team to conduct your work and self to a high standard of professionalism and timeliness, being responsible and polite with all stakeholders. To be collaborative with, and considerate and supportive of colleagues as we work together to meet the common goal of delivering the charity’s strategy to maximum impact.
Further details and person specification in the job pack.
How to apply
Your application should include your CV and your response (up to 500 words each) to the following questions:
- What attracts you to this role and Moorfields Eye Charity?
- How does your experience and skills apply to this role?
- How would you approach the identification and qualification of new prospects for the charity’s philanthropy programme?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you. The closing date for applications is 5pm Thursday 22nd January 2026.
Interviews will be held in-person at Moorfields Eye Charity’s office on 4th February 2026.
We are aware that you may use AI to support your application, but we ask you to use your own words as much as possible.
The client requests no contact from agencies or media sales.
Director of Finance and IT
London (Camden) | Hybrid working
Salary £90,000
Full time (37.5 hours) or 4 days per week considered
Thomson Foundation is an independent, globally respected organisation with over 60 years’ experience supporting free, ethical and trusted journalism around the world. At a time when reliable information has never mattered more, Thomson’s work is both impactful and deeply values-driven.
They are now seeking a Director of Finance and IT to join the senior leadership team at an exciting point in the organisation’s evolution.
This is a rare opportunity for a senior finance leader who enjoys combining strategic leadership while also being able to provide hands on support. You will work closely with the CEO, Board and senior colleagues to shape future strategy, while also getting into the detail to understand how things work today and where they can be improved tomorrow.
You will thrive in this role if you enjoy making your mark: strengthening systems, improving automation, streamlining processes and building robust, proportionate controls that suit a small, international organisation. This is not a role where you sit at arm’s length from the detail – you will be curious, practical and comfortable rolling up your sleeves, whether that’s reviewing processes, posting journals, improving reporting or driving smarter use of technology.
Alongside financial leadership, you will oversee IT, risk, compliance and governance across the Thomson Group, working with outsourced providers and internal colleagues to ensure systems are secure, efficient and fit for purpose. You will play a key role in delivering the Finance and Technology Transformation Plan, helping the organisation operate more effectively and sustainably as it continues to grow and adapt.
Thomson has a small, welcoming team and a collaborative, non-hierarchical culture. You will be joining an organisation where people are trusted, ideas are welcomed and impact really matters. The role is based in Camden, with hybrid working two days per week in the office.
This role will suit someone who is:
• equally comfortable thinking strategically and working hands on
• motivated by improving systems, automation and ways of working
• curious, detail-oriented and happy to implement change
• values-led and excited by working in a mission-driven, international charity
If you are looking for a senior leadership role where you can genuinely influence, improve and help shape the future of a highly respected organisation, this is an outstanding opportunity.
How to Apply
For more information, please contact Rosemary Pini at Allen Lane who is supporting on this role and happy to answer any questions.
Please apply by sending CV and supporting statement before 1st February
Location: Homebased or Southwest Area Office, BS3 2NS
Contract: Part time, two days/14 hours per week, fixed term until 31 December 2026
Salary: £10,600 per annum, pro rata (£26,500 full time equivalent)
Closing Date: 18 January 2026
Interview: w/c 26 January 2026
Are you a Training Support Officer looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Training Support Officer to join our team.
About the role
This role provides tactical and targeted support to our District teams as we seek to enable our volunteers to deliver training to both cadets and volunteers in line with the Sea Cadets Learning Strategy. This post is responsible for supporting the delivery of the district training, including Royal Marine Cadet (RMC) training activity at Troop level. The work location can be flexible (home or office-based) requiring regular evening and weekend working supporting our volunteers by attending virtual meetings and delivering online training.
Responsibilities
- To provide functional support to our area Training Managers and District and RMC Troop Teams, ensure the district training plans are delivered, amended as necessary throughout the year, to the training plan and in line with identified training needed to best support the delivery of the Sea Cadet Experience.
- To support specific District Teams including the District Training Officer (DTO), District Recreational Officer/ Deputy District Officer (DRO/DDO), District Staff Officers (DSO), and RMC Troop Commanders (Trp Cdr) identified as requiring support under our change management process.
- To work closely with all District Officers to increase the number of certificated, current and competent instructors, and develop the capability and capacity of District Instructors to deliver training to cadets and volunteers across all Districts.
- To support the ATOs/DTOs/RMC Troops in all training matters (including uniformed and unit management teams) with a specific focus on Districts/Troops that need support.
- Support our Programmes and Virtual Training Manager with the co-ordination the of delivery of appropriate MSSC and other approved training packages (including BTEC, Duke of Edinburgh’s Award) appropriate to the age and experience of cadets across the organisation.
- Work under the leadership of our Assistant Director Sea Cadet Learning monitor performance against set targets set by the National Support Centre to ensure equitable access for cadets and adults to the Sea Cadet Experience.
Requirements
-
- Experience in working with youth groups and awareness and understanding on the challenges young people face.
- Experience in coordinating and supporting a programme of training activity.
- Experience in coaching and mentoring volunteers.
- Experience of drawing data to create support plans for delivery of activity.
- Experienced trainer with the ability to deliver engaging and impactful training.
Benefits
-
- 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Anne Robson Trust
The Anne Robson Trust exists to improve the experience of dying for patients and those close to them. We help people talk more openly about death, and we work with healthcare organisations to provide companionship and comfort in the final days of life.
About the Role
This role provides essential administrative and organisational support to our Healthcare team - with a particular focus on supporting the Head of Healthcare Partnerships and Development in her day-to-day work. You’ll keep things running smoothly: organising meetings, preparing documents, managing follow-ups, coordinating data, and helping ensure our volunteer services and those across our NHS and community partners are consistent, engaged, and well supported. It’s a busy, varied role that suits someone who enjoys structure, detail, data analysis and engaging with stakeholders. As the charity grows, there may be opportunities to take on more project coordination responsibilities.
Key Responsibilities
PA & Team Support
- Proactive support for the Head of Healthcare Partnerships and Development: diary planning, follow-up, inbox and document creation and organisation
- Track actions and deadlines; keep information well-structured
- Prepare agendas, papers and notes for internal/external meetings
Coordination & Partner Support
- First-line administrative support for coordinators and partner teams
- Schedule and attend coordinator calls; maintain partner timelines and updates
- Administer volunteer records, onboarding and general service coordination
- Keep digital records accurate and up to date
Data, Monitoring & Reporting
- Collect, check and collate monthly service data
- Maintain spreadsheets, logs and worksheets
- Support data analysis and prepare summaries and dashboards
Training & Induction Support
- Organise logistics for online and in-person training sessions
- Keep training materials up to date, support evaluation and follow-up
- Prepare resources and assist facilitators during sessions
Research & Project Support
- Support with development and completion of project management tools
- Desk based research on local context and partner information
- Support planning and coordination for pilot projects: schedules, trackers, documentation Provide project support and help during the development of new services
Communications & Materials
- Produce clear documents, visuals and slide decks (Word, PowerPoint, Canva)
- Draft concise written updates for partners and internal use
- Maintain organised shared files and resources
Person Specification
- Essential Strong administrative and project support experience
- Excellent organisation, accuracy and attention to detail
- High digital confidence (Excel, Word, PowerPoint, online systems)
- Experience maintaining data and spreadsheets
- Clear written communication and ability to create simple visuals
- Calm, supportive communication style with partners and colleagues
- Ability to organise and prioritise own workload
- Solution focussed approach to challenges
- Team player with the ability and initiative to work unsupervised
Desirable
- Experience of working in the charity, statutory or health sector
- Experience supporting training or adult learning sessions
- Familiarity with volunteer-involving services
- Understanding of end-of-life care, or a willingness to learn
Personal Attributes
- Empathetic and emotionally intelligent
- Takes ownership of practical tasks and contributes positively to the team dynamic
- Practical, proactive and solutions-focused
- Reliable, organised, and steady under pressure
- Collaborative, grounded and aligned with our mission
Equality, Diversity and Inclusion The Anne Robson Trust is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We particularly encourage applications from underrepresented groups within the charity sector. We’re committed to ensuring that everyone’s contribution is valued and that our recruitment processes are fair and inclusive.
We are a UK charity working to bring comfort, dignity, and companionship to people who are dying and support to those close to them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
-
Have previous experience in a customer services/administrative role
-
Be friendly, compassionate and self-motivated
-
Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
-
Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
-
Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
-
Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
-
Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
-
To ensure timely and efficient thanking of our supporters
-
Possess a full driving license
Please see the job pack attached for further information on the role.
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Access to an Employee Assistance programme which offers
both virtual and in-person support, 24/7 access to a GP
surgery web app, as well as lifestyle savings across online and
high street shops - Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
The client requests no contact from agencies or media sales.
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross per annum, depending on experience
Closing Date: 8 February 2026
Assessment Day: 16 February 2026
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
About the role
We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.
This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.
Responsibilities
- To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
- To develop guidance and associated resources for the support of volunteers
- To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date
Requirements
- Experience of managing and motivating a large team
- Experience of managing, reviewing and refining complex administrative processes
- Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
- Experience developing processes which are targeted at both internal and external audiences
- Experience of delivering a first-class service to clients or customers
- An understanding of the voluntary and community sector, ideally within the youth field
Desirable
- Experience of managing or supervising a team based remotely
- Experience of being a volunteer
- Experience of managing an onboarding process with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first class customer service
- Experience of leading projects manging change with various stakeholders
- Experience of working with volunteers and the knowledge of how to ensure they are supported
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.

