Estates & Facility Lead
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Main Duties & Responsibilities
The function of the Estates & Facilities Lead is to ensure the safe, compliant and effective management of the Hospice Estate (including grounds and retail properties), providing technical leadership and oversight of all maintenance, compliance and contractor activity. The Estates & Facilities Lead will also contribute to the Hospice Venue for Good, fundraising and marketing activities, designing and enhancing the gardens and the premises and procuring of materials and equipment.
1. Be responsible for the effective management and development of the Estate, ensuring all facilities are safe, secure and fit for purpose.
2. Lead and prioritise all estates and maintenance activity.
3. Be responsible for the overall recruitment, training and development, organisation and supervision of the Estates team and regular garden & maintenance volunteers.
4. Allocate work to operatives and oversee delivery standards.
5. Develop a proactive, planned approach to maintenance to reduce reactive demand.
6. Be proactive in identifying Estate maintenance and garden developmental needs, and their associated resource/budget requirements.
7. Be responsible for the access security of all staff, patients and volunteers at the Hospice via PACS
8. Manage the departmental budget, identifying and co-ordinating day to day expenditure on both PPM and reactive maintenance
9. Be accountable for statutory compliance and safety systems including fire safety, water hygiene and electrical safety
10. Ensure all inspections, checks and servicing are planned, completed and auditable
11. Identify, assess and manage all Estate related risks
12. Contribute to H&S governance and reporting
13. Develop and maintain a PPM programme
14. Ensure reactive maintenance is triaged and prioritised appropriately
15. Be the first point of contact for out of hours Estate emergencies and triage appropriately
16. Monitor outstanding work and ensure timely resolution
17. Develop initiatives to generate income such as plant and surplus crop sales, memorial schemes, Open Garden Day events etc. in collaboration with the Fundraising Team.
18. Contribute to bids for funding which have the potential to facilitate Estate projects.
19. Contribute to Estate project management and co-ordination of capital developments.
20. Monitor and maintain appropriate records for the effective management of Estates team, volunteers, health and safety responsibilities, and equipment inventories.
21. Co-ordinate with fundraising any requests for Estate such as memorial plants, garden furnishings and plaques, and liaising with families in a sensitive manner.
22. Be willing to attend to patients’ needs and requests while still keeping up the high standards of maintenance of the Estates
23. Procure, appoint and manage contractors
24. Ensure contractors work safely and in line with agreed specifications
25. Maintain quality and value for money across all services
26. Undertake hands on maintenance work where required
27. Support operatives with complex or technical issues
28. Ensure work is completed to an appropriate standard
29. Provide direction and support to maintenance staff
30. Promote a proactive, solution-focused team culture
31. Ensure safe working practices are followed at all times
Registered Charity
101 - 500
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.
The client requests no contact from agencies or media sales.
