Jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links
Responsible to: Director of Governance and Charitable Services
Responsible for: Operational team operating across Herefordshire
Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)
Salary: £30,000
Hours of Work: Full Time – 37.5 hours per week
Key Purpose / WHY?
The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.
Key accountabilities & responsibilities
1. Service Leadership and Delivery
· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire
· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required
· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.
· Meet with commissioners to review service performance quarterly
· Ensure the service is visible and accessible to carers from all communities
· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers
· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website
2. Service Development
· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including
supporting and/or leading on tendering,
· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.
3. Team Management
· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required
· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being
· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation
· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards
· Delegate effectively while maintaining oversight of service quality and manager satisfaction
· Oversee recruitment and inductions of new staff
· Manage leave and staff absence
· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.
4. Partnership and Stakeholder Engagement
· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.
· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.
· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers
· Represent the service at multi-agency meetings and network meetings
· Promote awareness of carer rights and needs within the community through talks and training
General
As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.
Vision Values
A society where every person who is ill or
disabled and every carer can live well and
enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential Experience Required Desirable Experience Required
· Experience of leading or managing
frontline services.
· Experience of managing staff and/or
volunteers.
· Experience of safeguarding
responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights
Essential Skills and Abilities Required Desirable Skills and Abilities Required
· Strong leadership and team building
skills.
· Able to look at the bigger picture and
devise plans and priorities that are clearly
aligned to achieving an agreed strategy.
To also contribute to decision-making
and future strategy development.
· Ability to enact and/or manage change.
· Excellent communication and
relationship building skills, able to
communicate effectively with service
users, external partners, funders and
professionals.
· Ability to work co-operatively and
effectively with colleagues across the
organisation.
· Ability to obtain and provide insight and
analysis to ensure funders fully
understand the value of our services and
that we are meeting contract
requirements with a focus on meeting
targets and demonstrating outcomes.
· Capacity to resolve complex and/or
challenging situations with the ability to
influence actions and appropriately and
positively respond to constructive
criticism or challenge.
· Ability to maintain professional
boundaries, including appropriate levels
of confidentiality and the requirements
of GDPR.
Qualifications Required Other Desirable Criteria
· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above
NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement
This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.
This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Belonging and Inclusion Manager who is passionate about creating a workplace where every colleague and volunteer feels valued, respected, and able to do their best work. In this hands on, delivery focused role, you’ll combine expertise in inclusion with practical action, leading initiatives that make a real difference across the Royal British Legion. From embedding inclusive practices in recruitment and development to shaping culture through awareness campaigns and employee networks, this is an opportunity to drive meaningful change at the heart of our People Directorate.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll play a visible and trusted role in guiding colleagues and leaders alike, providing advice, coaching, and insight to help everyone understand their role in building an inclusive, psychologically safe environment. Whether you’re influencing senior stakeholders, supporting employee networks, or delivering key awareness campaigns, you’ll be at the forefront of our mission to make RBL a fair, representative, and inclusive organisation. Your work will help ensure inclusion isn’t just a policy, but something lived and experienced every day.
Data and insight will be central to your approach. You’ll analyse trends, monitor progress, and use evidence to shape initiatives and demonstrate impact. From reporting on diversity metrics to informing strategic decision making, your insight will ensure that inclusion initiatives are measurable, targeted, and effective. You’ll also collaborate with colleagues across the business, embedding inclusive practices across every aspect of the employee experience and helping shape the organisation’s culture for the future.
We are seeking someone who combines credibility and subject matter expertise with energy, pragmatism, and resilience. If you’re driven to make inclusion tangible, influence with authenticity, and inspire others to embrace belonging, this is a unique opportunity to make a lasting impact at an organisation that truly values its people.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Interviews will be between the 13th and 24th April.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Head of Marketing
Based: Battersea Park
Salary: £40-£45k dependant on experience
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, On-site
Role Overview:
Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable’s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites:
• Battersea Park Millennium Arena
• Barn Elms Sports Centre
• Tooting Bec Athletics Track and Gym
• Barn Elms Boathouse
You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues.
This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings.
The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes — evolving the visual identity, tone and positioning of Enable’s Leisure sites.
Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Main Duties/Responsibilities:
•Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention.
•Lead end-to-end campaign planning and execution across all channels.
•Set clear, measurable goals and optimise performance through data-driven insight.
•Provide weekly sales and marketing updates to Senior Leadership.
•Produce regular campaign reporting, identifying trends and actionable learnings.
•Re-develop and strengthen the Enable Leisure brand across all customer touchpoints.
•Oversee content across social, email, website and on-site communications.
•Take ownership of creative development, collaborating with designers and external suppliers.
•Write clear campaign plans and briefs to align stakeholders and delivery teams.
•Develop strategic partnerships and local sponsorship opportunities.
•Build strong relationships with internal and external stakeholders.
•Present campaign performance and chair regular update meetings.
• People manage and develop junior marketing team members.
•Oversee campaign coordinators, balancing strategy with day-to-day delivery.
•Manage budgets, timelines and forecasting processes.
•Support wider marketing and organisational objectives.
•Provide event support as required, including occasional weekend work.
•Undertake additional duties as directed.
Skills and Experience:
- B2C marketing experience ideally within the Leisure and/or Health industry.
- Highly organised, with the ability to manage multiple projects simultaneously.
- Experience delivering high-pressure events and product launch campaigns.
- Strong commercial and analytical mindset.
- Skilled presenter with excellent written and verbal communication skills.
- Proven team leadership and stakeholder management experience.
- Calm under pressure, deadline-focused and detail-oriented.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role are central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.
- Full-time
- Permanent
- £25k- £30k depending on experience
- Bank holidays plus 25 days holiday
- You must be off community order / prison license
- Probationary period: Six months
Please submit your CV and cover letter by Friday, 27th March 2026.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
We’re currently looking for a Manager, Strategic Implementation (maternity cover), ideally until 31st January 2027 to help us deliver our mission. This is a full‑time position, working 35 hours per week, with the end date subject to the duration of the maternity leave.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance and dental insurance
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for a range of activities, including:
- Acting as a departmental ‘centre of excellence’ on good practice in project and programme management
- Providing programme and project management to a small number of large-scale flagship initiatives
- Operational delivery of the DfE-funded teacher training scholarships programme
- Line management of 2 individuals
Projects you may work on include:
- IOP teacher training scholarships programme
- Teaching Workforce and Workforce Skills reports across the nations
- Cross departmental project management
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Senior Manager, Workforce & HE
- Senior Manager, Education
- Manager, Teaching Workforce
Ideally, we hope you’ll apply if you bring:
Essential:
- Experience of working in a project-based environment with significant internal and external stakeholder interest
- Experience leading large scale projects
- Management of project budgets, liaising with project and finance leads
Nice to have:
- Project management qualifications
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. There’s never been a better time to join us, watch our film to find out more about the difference we make.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Mentor (Nights)
Location: Royal Borough of Kensington and Chelsea (RBKC) Please note that unfortunately this service does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays.
About the Role
We're hiring a Night Support Mentor to join our team based in Royal Borough of Kensington and Chelsea . The service supports long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.
In this role, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will play a crucial role in continuing the high quality support which is provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible, and actively engaged throughout the shift. There is a focus on welfare checks, providing resident support, and completing administration tasks, ensuring clear handovers are prepared for the day staff and managers.
You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Support residents who may be facing challenges through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
- Supporting with the creation of tailored support plans in collaboration with the day team and resident.
- Monitoring residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Complete all routine night duties and any tasks handed over by the day shift or service manager. Prepare regular handovers for the day staff.
- Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
- Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
About You
We're looking for a someone who shares our passion for supporting people who’ve experienced homelessness, and have struggled with their mental health, substance use, and alcohol dependency. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. . A self motivated individual who can stay engaged during the shift, able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values.
What are we looking for:
- Previous professional or lived experience supporting people who mental health, substance use, and alcohol dependency
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Fauna & Flora is seeking a well-organised team player to join the Institutional Funding team and support the delivery of Fauna & Flora’s institutional funding strategy in the fast-evolving external context. Other organisations may call this role Programme Funding Officer / Coordinator; Institutional Funding Officer; Business Development Officer.
Reporting to the Head of Institutional Funding, you will help the organisation keep abreast of the external landscape. This will include leading on researching in-country funding opportunities from institutional sources (such as Defra, FCDO, EU, AFD, climate and environment multilateral funds and multi-donor pooled funds) and producing/maintaining up-to-date briefs on priority donor strategies to support programme teams in both pre-positioning and submissions. You will work across the statutory funding portfolio, critiquing proposals, providing editing and formatting support, and ensuring that all documents produced for donors meet their criteria, as well as follow Fauna & Flora’s approval and submission procedures. In addition, there will be scope to manage smaller bid submissions, engaging directly with colleagues across our conservation programme teams.
Excellent relationship-management and communications skills are essential to the role. The ideal candidate has some experience working with institutional donors and is comfortable pivoting between ongoing research-based tasks and short-term, deadline driven tasks. We are looking for somebody with the ability to analyse complex information and present it in an accessible format, who also enjoys working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount.
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation delivering over 80 projects in more than 40 countries. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants. Our current hybrid working policy offers partial remote working within the UK, the current minimum expectation for this role is one day per week in the office
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Sunday 29 March 2026. Interviews are likely to take place during 10-17 April – please indicate in your cover letter if you will not have any availability during this period.
This role is essential in our continual drive for increased impact and quality across all of our work.You will lead on the quality assurance of all programme delivery across a defined area, working closely with the appropriate Delivery and Partnership Team’s Regional/Country Lead/s. You will use data and evidence to inform your practice and be an expert in what good looks like from a programme delivery perspective.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, for example to the annual conference in the United States.
You will report to the Head of Quality & Impact.
- We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days.
Key Responsibilities
- You will be accountable for the quality and Model Fidelity of sites within your geography with a focus on improving employment outcomes for the interns participating in our programmes, in partnership with the Regional /Country Lead in the Delivery & Partnerships team.
- Demonstrate, train in and uphold the values of a continuous improvement culture.
- You will be accountable for collecting, analysing and reporting on data to allow for clear evaluation and guiding best practice in your geography
- You will be accountable for supporting the delivery of quality trainings to partnerships to drive quality programmes and employment outcomes
- You will be accountable for supporting the ongoing development of resources in line with UK guidelines, US model fidelity and that successfully equip partnerships with what they need to support strong employment outcomes – in collaboration with the Resources and Curriculum Manager.
- You will be accountable for conducting programme reviews and audits as required by the Head of Quality and Impact
- You will lead on (role specific) induction and training across DFN Project SEARCH staff and associates.
Application Instructions
- We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.
Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.
After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.
NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.
In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.
The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.
As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”
As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.
Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.
The Role
Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.
This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.
You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.
With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.
Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.
Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.
The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.
Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.
The Person
This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.
Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.
A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.
You’ll bring most of the following:
- Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
- Experience influencing government policy or engaging with commissioners of public spending
- Experience developing or improving regulatory, registration or accreditation processes
- The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
- Financial literacy and experience overseeing organisational budgets and sustainability
- Experience developing and delivering strategy and operational plans
- Confidence using digital systems, data and communication platforms to support organisational priorities
- Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria
Desirable
- Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
- Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
- A second language would be welcomed.
- Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.
A full candidate pack providing further information about the organisation accompanies this ad.
Key Information
NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.
To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.
- Applications close at 5pm on Friday 10 April 2026.
- Discovery conversations with House Recruitment will take place on a rolling basis.
- Final interviews will be held in person in London on Wednesday 29 April 2026.
Equality, Diversity and Inclusion
NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PHILANTHROPY LEAD
Major donor and philanthropy fundraising role with Christians Against Poverty (CAP), working to inspire high-value donors and partners to help end UK poverty through a movement of churches.
Christians Against Poverty (CAP) is a UK-wide charity equipping local churches to support people facing debt, poverty and financial hardship. Through free debt help, job clubs, life skills groups and money coaching, CAP brings both practical and emotional support to people who need it most. With a vision of transformed lives, thriving churches and an end to UK poverty, CAP has helped tens of thousands of families break free from debt since 1996 – and is celebrating its 30th anniversary in 2026 with ambitious plans for the future.
Why work for CAP?
- 34 days annual leave (including bank holidays)
- Generous pension: minimum 6.5% employer contribution, with matching up to an additional 3.5%
- Mental health days and wellbeing awareness days, Flexi-time and Revive days, Emergency care days and sick pay
- Employee Assistance Programme, Cycle to work scheme and Personal development (including mentoring, coaching, accredited qualifications and Aspiring Leadership Programme) in a supportive, faith-centred team environment
We are looking for a brilliant relationship manager to join CAP’s Philanthropy team. Reporting to the Head of Philanthropy, you’ll be responsible for inspiring new prospects, cultivating high-value donors, and stewarding major gifts that are vital to the future expansion of CAP across the UK.
You’ll work across major donors, trusts and foundations, and philanthropy prospecting, managing a designated caseload of high-net-worth individuals and delivering bespoke stewardship plans to cultivate and grow giving. This is a significant moment to join: CAP is building ambitious plans to grow major donor income to 17.5% of overall revenue within three years, and you’ll play a central role in making that happen.
You will:
- Manage a caseload of high-net-worth individuals and trusts, building deep and meaningful relationships
- Represent CAP at high-level events and conferences
- Produce compelling impact reports to communicate the difference donors are making
- Maintain the CRM with up-to-date engagement records, proposals and pipeline data
- Collaborate with the wider Philanthropy and Fundraising teams to deliver an excellent supporter experience
- Model and participate in CAP’s Christ-centred culture, including prayer and worship
This role is ideally suited to someone with a proven track record in major donor fundraising or high-value relationship management, excellent interpersonal and communication skills, and a genuine passion for seeing lives transformed through CAP’s mission.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates:
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.
As our Individual Giving Officer, you will join an energetic team and play a pivotal role in leading the marketing, delivery, development, and stewardship of NHYC's Individual Giving programme. This includes managing direct marketing acquisition and retention campaigns, developing new propositions, and expanding our reach to new audiences.
You will be responsible for managing existing activity, marketing channels and audiences, and at the same time identifying and developing exciting propositions targeted at new and existing audiences. Through your effective onboarding, retention, and engagement plans, you will ensure that our donors maximise their fundraising potential and have a great experience supporting NHYC. We have a very data-led individual giving program and as part of your role you will support with the data management that underpins not only individual giving, but our wider fundraising infrastructure.
Within this role you will get lots of autonomy, the opportunity to learn, develop and progress, and raise much-needed funds for our work supporting young people experiencing homelessness. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand.
This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an energising place to fundraise.
If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you. Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.
Key details:
-
Salary: £31,200.00 - £34,736.00
-
Application deadline: 9am, Thursday 2nd April 2026
-
How to apply: complete our application form, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are delighted to be recruiting for Head of Northern Ireland to be the senior ambassador and strategic leader for Mary’s Meals across Northern Ireland. This role is remote however we require candidates to be based in Northern Ireland.
While playing a key role within the wider Development Directorate, you will guide how Mary’s Meals is seen, understood, and felt in Northern Ireland – shaping our public profile, driving sustained income growth, and building the partnerships and grassroots energy needed to grow our movement.
Key responsibilities include:
-
Working cross-directorate to create and deliver a fundraising growth strategy for Northern Ireland, rooted in regional insight, cultural understanding, and community needs, and aligned with the global and national strategy.
-
Working with the Communications team, shape a clear and compelling narrative, respecting the nation’s strong identity.
-
Identify emerging opportunities across Northern Ireland, including diocesan networks, local relationships, and regional giving patterns, adjusting plans quickly to drive maximum impact.
-
Serve as the senior MMUK representative in Northern Ireland, ensuring activity aligns with the national organisational strategy.
-
Act as the leading spokesperson for Mary’s Meals in Northern Ireland, representing the charity to churches, schools, local authorities, individuals, universities, and community or business networks.
-
Spend focused time externally; networking, nurturing partnerships and driving growth through representing the charity at events, meetings, faith gatherings, conferences, and civic forums.
-
Proactively cultivate, pursue, and develop fundraising opportunities via networking and outreach with the aim of securing support for our school feeding programme.
-
Develop and maintain a robust national growth pipeline, ensuring proactive identification, cultivation, conversion, and stewardship of opportunities.
-
Significant focus on the growth and development of new Volunteer Fundraising Groups in counties across Northern Ireland.
-
Line manage and coach a Regional Development Officer, enabling them to become a confident, high‑performing fundraiser.
-
Serve as a trusted media spokesperson for press, broadcast, and faith media when required.
-
Work closely with the Communications team to provide compelling local supporter stories, impactful moments, and local activity to showcase.
-
Shape national to local messaging so that campaigns resonate with audiences across Northern Ireland.
To apply for the role of Head of Northern Ireland based at Mary’s Meals UK, please follow instructions on Charity Job.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Tuesday, 24 March 2026.
Interviews will commence week commencing 30th March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Trusts and Foundations Manager will lead the development of a new income stream that supports the organisation’s future growth and strategic ambitions. With no current active grants or established project portfolio, the postholder will build the foundations of a strong trusts and foundations programme, developing a robust pipeline, shaping emerging ideas into fundable opportunities, and securing long-term income to enable new services.
Working collaboratively across the organisation, they will help colleagues understand funder expectations, develop compelling cases for support, and build the systems required for sustainable, high-quality grant fundraising. This role is central to diversifying income and ensuring the organisation is well positioned to secure future investment as new projects are developed.
ROLE OVERVIEW
The Trusts and Foundations Manager will develop and grow a new trusts and foundations income stream from the ground up. They will build a pipeline of prospective funders, shape emerging ideas into fundable opportunities, and lead on high quality applications that support the organisation’s future projects. Working collaboratively across directorates, they will cultivate strong funder relationships and establish the systems needed for sustainable, long‑term income growth.
KEY TASKS AND RESPONSIBILITIES
Planning and Strategy
- Lead the development of a new trusts and foundations income stream, building a sustainable portfolio of prospective, warm, and active funders.
- Create and maintain a structured pipeline that clearly maps cultivation, application, and stewardship stages.
- Establish effective systems, processes, and tools for researching, tracking, and managing all funding opportunities.
- Work with colleagues across the organisation to identify future fundable projects and shape them into compelling propositions.
- Develop annual trusts and foundations workplans and income forecasts aligned to organisational priorities.
Prospecting and Research
- Identify and research new trust, foundation, and statutory funders, prioritising those with the strongest alignment to RLSS UK’s mission and strategic framework.
- Identify creative ways to engage new funders and build early relationships, even before projects are fully developed.
- Stay informed about new trust and foundation funding opportunities and broader sector developments and funder priorities, to strengthen the fundraising strategy.
Bid Writing and Proposal Development
- Develop high quality, persuasive, and tailored funding applications that clearly articulate the need and potential impact.
- Ensure all proposals clearly articulate the need, planned impact, and align with funder requirements and priorities.
- Work collaboratively with colleagues across Education, Commercial Services, Finance and the wider Income Generation and Engagement team to develop credible cases for support, project budgets and clear anticipated impact.
- Identify the most appropriate approach for each funder, including opportunities for multi‑year grants and strategic partnerships.
Relationship Management and Stewardship
- Cultivate strong, positive relationships with funders, ensuring personalised, timely and impact focused stewardship for all supporters.
- Provide excellent donor care, responding promptly to enquiries and ensuring funders feel informed, valued, and connected to RLSS UK’s mission.
- Represent RLSS UK confidently in funder meetings, presentations, and networking events to strengthen long term support.
Reporting and Evaluation
- Monitor and report on trusts and foundations fundraising performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees.
- Maintain accurate and up-to-date information in the CRM.
- Support the development of monitoring and evaluation frameworks to ensure future projects can deliver strong, funder‑ready impact reporting.
- Collaborate with internal teams to collect evidence of impact and evaluate programme performance.
- Support audit processes related to restricted funding alongside the Finance team.
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact and return on investment.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Proven experience in securing and managing trusts, foundations, or similar institutional funding.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
- Strong understanding of CRM systems.
- Strong strategic thinking coupled with hands on delivery.
- Excellent written communication skills with the ability to craft persuasive proposals, cases for support and impact reports.
- Strong organisational and project management skills.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong relationship-building and stakeholder management abilities.
- A collaborative approach to working across teams and engaging stakeholders.
- Experience of developing or significantly growing a trusts and foundations pipeline.
- Ability to work confidently with financial information, including project budgets and restricted funding.
- Ability to communicate complex information clearly and concisely to a range of audiences.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
- Experience securing multi-year or six-figure grants from trusts, foundations, or statutory bodies.
- Experience of establishing monitoring, evaluation, or impact frameworks that meet funder requirements.
- Understanding of water safety, education, youth engagement, community development or related fields.
- Experience working in a small team or start‑up environment or programme development.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Tuesday 17th March 2026
Interview Date – Wednesday 25th March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
The Individual Giving Manager will lead the development of RLSS UK’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.
A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.
The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.
JOB PURPOSE
To develop, launch, and grow RLSS UK’s first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.
KEY TASKS AND RESPONSIBILITIES
Planning and Strategy
- Develop RLSS UK’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
- Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.
Supplier and Partner Development
- Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
- Lead onboarding and manage delivery to agreed standards, budgets and timelines.
Supporter Engagement and Campaign Development
- Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
- Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
- Build audience understanding through segmentation, insight and experimentation.
- Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation.
Product Development
- Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
- Produce product business cases with KPIs, budgets, phasing and implementation plans.
Reporting and Evaluation
- Establish reporting and monitoring frameworks for Individual Giving activity.
- Use early data and insight to inform decision‑making, future planning, and product development.
- Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
- Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
- Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
- Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
- Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
- Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
- Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
- Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
- Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
- Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
- Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.
- Understanding of water safety, education, youth engagement, community development or related fields.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Tuesday 17th March 2026
Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.
Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.
To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.
This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.
If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.
Post Salary: £25,878 per annum, pro rata hours worked
Working hours: 22.5 hours per week, worked over Monday to Friday
Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.
Overview of Post
The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team.
Main Responsibilities
Digital & Communications
-
Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate
-
Open, scan, and distribute post to appropriate recipients
-
Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.
-
Assist the Senior Leadership Team in website updates and social media content.
Reception
-
Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed
-
Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options
-
Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required
-
Assist the Support & Services Lead in ordering bus passes
Compliance & Governance
-
Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.
-
Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.
-
Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team.
-
Coordinate policy update processes and distribution
Financial & Procurement Management
-
Administer procurement processes for office supplies and equipment
-
Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers
-
Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance
Facilities & Building Management
-
Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors.
-
Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections
-
Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products)
-
Liaise with CV Life regarding building maintenance and repairs, and with cleaning services
-
Arrange annual PAT testing of all electrical equipment
-
Assist the designated Health & Safety Officer in
-
conducting periodic checks of the security alarm systems and access procedures
-
identifying and resolving health and safety issues, maintaining accurate incident logs
-
Relationship Management
-
Maintain positive relationships with key service providers
-
Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.
-
Keep stakeholders informed of relevant developments and maintain regular communication
HR Administration Support
-
Conduct annual driving license checks for staff who drive for work
-
Verify MOT and tax status for vehicles used for work purposes
-
Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.
Health and Safety
-
Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation
-
Record workplace accidents
-
Maintain supplies of condoms and pregnancy tests, liaising with Public Health
IT & Equipment Management
-
Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.
-
Liaise with IT service provider for equipment procurement and technical support
-
Coordinate laptop setup and configuration for new staff
-
Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options
-
Manage and review mobile phone contracts
-
Maintain accurate records of equipment allocation and contract expiry date
Person Specification
Experience
-
Previous experience in office administration
-
Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software
-
Familiarity with online graphic design tools e.g. Canva
Knowledge & Skills
-
Organisation & attention to detail: Excellent time management and accuracy in data entry
-
Communication: Strong written and verbal communication skills
-
Client facing skills including empathy and sensitivity
-
Efficiency: Ability to manage multiple tasks simultaneously
-
Understanding of GDPR regulations
Values & Behaviours
-
Self motivated and a strong problem solver.
-
Collaborative team player
-
High integrity and a continuous improvement mindset.
-
Commitment to Kairos’s values and ethos.
Other
-
Willingness to work flexibly.
-
Unrestricted right to work in the UK
If you would prefer, you are welcome to complete our application form as an alternative to sending us a CV with covering letter.
A movement of women working together to create the moments when change becomes possible.
The client requests no contact from agencies or media sales.