A leading emergency medical charity based in the City of London are looking for a Senior Database Officer to lead on a data migration project onto ThankQ fundraising database.

The project has not gained any ground due to the limited capacity of the data team who are busy managing the day to day needs of the charity. This is a great opportunity to use your expertise to tackle the project with full autonomy. You will be innovative and confident in developing quick solutions to format source data ready for import.

As part of your role, you will also be supporting the team to clear a backlog of income. It is essential that you have strong experience leading on data migration projects, ideally with ThankQ, although experience with other fundraising databases will equally be considered.

This is a temporary role paying a competitive hourly rate and comes with an immediate start. If you are data saavy and looking for your next challenge, please get in touch with me today!

A Olympics charity currently has a new opportunity available for an experienced Executive Assistant to join there established office in London. They need someone to start immediately and this will be a full time permanent role. You will provide crucial support to the Chief Executive. This will include working with colleagues and stakeholders to proactively arrange regular meetings in advance, managing the Charity office ensuring cover at all times and preparing agendas, minutes and action trackers for meetings.

Key responsibilities for this EA to CEO post:

• Support admin compliance with statutory orders for the Trustee Board arrangements and attendees
• On behalf of the CEO draft replies to letters, signpost relevant correspondence in CEO absence
• Ensure timescales and deadlines are adhered to from emails and correspondence
• Ensure that confidentiality is maintained relating to the Board and management decisions
• Support on governance administration and matters, working alongside Trustees
• Diary management, meeting coordination, minute taking, some office management

For this application, you are expected to present a CV that highlights significant secretarial/administrative experience, previous PA experience working to a Director/Chief Executive. Demonstrable experience preparing agendas and taking detailed and complex minutes. You DO NOT need to have governance experience, just show that you used to providing general admin/meeting assistance to trustees, boards and/or committees.

To apply for this EA to CEO role, please email your CV to our Office & Specialist Support Team quoting the reference number 72616DW. All applicants must be eligible to work in the UK.

TPP is currently recruiting for a Senior Retention Fundraiser for a leading disability charity. The role is permanent, paying £31,000 to £33,000 based in East London in modern offices.

The role will be retention based and focused on developing and enhancing supporting journeys across a range of channels. The aim is to maximise income from cash, raffle, lottery and regular giving. You will seek out cross selling opportunities with the purpose of converting supporters from different products. You will work closely with agencies to ensure the charity's aims are being effectively communicated.

To be successful in this role you will have direct marketing experience having worked on a range of activities including direct mail, email and telephone. You will have a good grasp of data with an analytical and creative mindset to identify new means of improving supporter journeys. Finally, you will be passionate about achieving equality for disabled people.

You will benefit from a salary of £31,000 to £33,000, 27 days annual leave, brand new office working environment, flexible working policies including some work from home and a generous pension.

How to Apply

Closing date - 10^th Dec

If you are interested in this role or wish to register with TPP to hear about future posts, please call Patrick on 020 7198 6040 or send your CV to [email protected]

TPP are currently supporting a leading children's charity in their search for a Senior Community Fundraising Manager!

A great opportunity in which you will take the lead on the charity's community fundraising strategy, line manage a team of four and work towards a target on £1.5m.

With great foundations and a great brand in place you will have to opportunity to be creative, re-evaluating and implementing new ideas for national community fundraising.

You will also work collaboratively with the regional fundraising team too and look to forming more inclusive community fundraising strategy to engage BAME community audiences and other community groups.

To be successful, you will have:

• Proven experience within community fundraising
• Confidence in implementing new fundraising strategy
• Ability to manage budgets and report on these regularly
• Line management experience
• Proactive and ambitious approach to fundraising

Truly a varied role, this position would suit someone looking to take a step up within community fundraising and have more of a say within strategy.

How to apply:

Closing date - 6^th December

If you are interested in applying, please click apply or send an up to date CV to [email protected] today!

Cause: Support Charity

Role: Data Capture Administrator

Location: South East London

Employment Type: 2 roles - December 2019 - Mid Feb 2020 and January 2020 - end of February 2020

Salary/rate: £13.74 per hour (25k)

Working hours: 35 Hours a week

Reference: J72600

The Role

My client, a Support Charity are looking for Data Capture Support Workers who will assist the Outreach Team at the Trust. The role mainly involves capturing and analysing both the number of activities taking place to mark the Annual Event and the number of organisations involved. You must be a team player, be used to working to deadlines, have experience of using Social Media and Search Engines and be confident on the phone and be able to capture and record data. Salesforce Experience is essential for the role.

Main Responsibilities

• Contact previous organisers to find out how they marked the Event
• Contact those who requested resources to find out how they marked the event
• Use search engines and social media to identify other activities
• Input this data into a database - Salesforce
• Cross-reference data to identify any duplicates
• Support Education Officer collating data from School's
• Analyse the data and produce reports

If you know someone who is interested in this role please ask them to contact me directly. Please make sure they mention your referral, as we reward recommendations with a if we find them a permanent job.

We look forward to hearing from you.

TPP is currently partnering with a much-loved children's charity to recruit for a Partnerships Manager. The role is permanent, paying up to £31,607 which includes London weighting allowance. The position is based in Central London.

The role involves working closely with influential and high net worth individuals that sit on a specific volunteer's board. You will work closely with senior stakeholders from the world of Media and Entertainment. Such stakeholders are well known within their field or organisation.You will work with these people or their network to develop new corporate offerings/partnerships.

In order to be successful in this role you will have proven relationship building skills/experience. You will also possess sound communication skills in order to engage and enthuse senior stakeholders with the aims of the charity. Finally, you will be able to prioritise tasks effectively and be comfortable working towards financial targets.

How to Apply

Closing date - 1st Dec

If you are interested in this role or wish to register with TPP to hear about future posts, please call Patrick on 020 7198 6040 or send your CV to [email protected]

TPP is currently working with a leading mental health charity based in East London. They are seeking to hire a Digital Marketing Officer to join the organisation on a 12 month fixed contract.

As an experienced e-mail and digital marketer and reporting into the Senior Digital Marketing Officer, you will work with a number of stakeholders across the organisation to plan and deliver email campaigns and develop automated journeys and report on performance.

Using your experience, you will plan, deliver and report on digital marketing activity, including paid, liaising with our client's agency partners and contribute to their influencer development programme.

Your responsibilities will include :

• Support staff across our client's organization in planning and delivering email activity, embedding best practice and ensuring consistent reporting.

• Work with the Digital Engagement team in the planning and delivery of influencer marketing campaigns.

• Support the Senior Digital Marketing Officer to plan, deliver and evaluate paid digital marketing activity.

• To work with Data colleagues on performance reporting and setting/monitoring tests to optimise marketing performance and develop insights to inform future activity.

• Regularly review the digital marketing environment, monitor competitor trends and advise on risks and opportunities.

• Work with Digital, Communications & Marketing, and Public Fundraising colleagues, and campaign owners in other teams, to ensure that campaign content across our client's digital channels is motivating and engaging and provides a consistent user experience.

• To contribute to the development of a digital learning programme for staff, including the development of training and resources for our client's local network.

• Ensure that our client's digital marketing work involves people with mental health problems from a range of diverse backgrounds, and that appropriate advice and support is given to those
  involved with our client's work.

Your experience will include :

• Demonstrable experience in managing paid for digital marketing activity would be preferred, but not essential.

• Demonstrable experience in a digital or email marketing role, to include planning and delivering email campaigns, including developing automated stewardship journeys.

• Demonstrable experience of maintaining and protecting an organization's brand.

• Proven ability to write and edit highly engaging copy for different audiences across online

• Experience of working with external digital suppliers.

• Excellent IT skills, including using Content Management Systems, CRM systems, email marketing software.

An established membership education organisation have a new opportunity available for an experienced Customer Service Manager. You will be managing two teams covering different remits...up to 11 currently established in post. It is permanent and based in London. Benefits include 30 days annual leave (not including bank holidays).

The Customer Service team provides the first point of contact with responsibility for inbound and outbound telephone calls, emails and webchats.

Key responsibilities for this Customer Service Manager:

• Ensure all agents are trained to deal with a variety of customers, products, and systems
• Manage the rota and priorities of staff both onsite and remote
• Recruit, mentor and develop customer service agents, nurturing an environment where they can excel
• Develop service procedures, policies and standards
• Implement and manage the processes for escalations and complaints
• Maintain orderly workflow according to priorities across different teams and products
• Improve customer and member experience, ensuring issues are resolved satisfactorily
• Create engaged customer and members, via both inbound and outbound interaction

You will need to clearly demonstrate expertise in Customer Service Management and experience of managing a call centre environment. Naturally you will have the ability to develop processes, escalation policies and standards in line with best practice. It will be expected that you have experience recruiting, nurturing and developing a customer service team. Your skills at compiling accurate and relevant management reporting will serve you well. You will need to have the ability to prioritise workload to meet tight deadlines and competing priorities.

To apply for this Customer Service Manager (Membership) role, please email your CV to our Office & Specialist Support Team quoting the reference number 72602DW. All applicants must be eligible to work in the UK.

Office & Operations Manager - Temporary

Our client a leading woman and young girls' charity are seeking an experienced office manager to assist on a temporary basis for approx. 2 months, based in North London.

This role has two key functions: managing the office to ensure it runs smoothly (approx. 70%) and basic Executive Assistant support to the CEO and Chair of Trustees, focused on diary management and travel arrangements (approx.30%).

As the office manager, your primary responsibility will be to provide support to facilitate the smooth running of the office. This includes ensuring the site is safe & secure, that a suitable environment is maintained for staff and visitors. You must make sure that office equipment is maintained, relevant records are up to date and that all administration processes work effectively.

Additionally, this role will require you to provide basic high quality & confidential administrative support to the Chief Executive and Chair of Trustees.

Personal Specification:

• Strong experience as office, or operations manager
• Experience providing EA support at a senior level
• Proven experience and ability in supervision and administration, including managing contractors
• Experience of managing budgets

Role: Office & Operations Manager

Location: North London

Employment Type: Temporary - 2 months

Salary/rate: £16.84ph

Working hours: 35pw

Ref: 72592PMR

Our client is a well-established membership society based in Central London that is in an exciting period of growth and change, who also benefits from a warm, sociable, team-oriented working culture.

Their Education team of five is expanding to recruit a Programme Manager. You will be responsible for scoping the content and format of the organisation's education events and training courses. This will entail meeting with contacts at similar organization to develop brand new educational products, and bringing a team together within the organization to execute the event.

Although the role will be about 50 to 70% new product development, there will not be any financial targets set for you.

You will also need to have an overview of how the programmes come together, and be there on the day to ensure everything runs smoothly with external stakeholders. However, you will also have a Programme Executive to support with the fine details of operational delivery.

This is ideal for those entrepreneurial self-starters with a strong track record in operations, who can confidently manage complex multi-stakeholder projects, as well as exceptional interpersonal and communication skills.

It's an incredibly exciting time to be joining this organization, as they are aiming to modernize their learning programme. Their senior leaders are firmly backing these changes, and you will have the creativity and freedom to truly make the role your own.

As it's a very large organization, there also absolutely will be room for career progression down the line.

In return, this organization can also offer excellent benefits, including 25 days annual leave (increasing to 28 after 2 years service), plus time off over Christmas, generous pension scheme, and a staff café with heavily discounted food.

If you would like to play a key part in a growing team and leave your unique mark in this organization, please apply by submitting your CV today.

Caseworker - Homelessness - 5-month contract

Our client a leading homeless charity is seeking an experienced caseworker to support them over the Christmas period for there large project for homeless people, you will need to be immediate available, and able to support over the Christmas period.

The Role:

Providing flexible person-centred support to guests from the Christmas project both during the week and afterwards, helping them to access and maintain accommodation. You will establish open and trusting relationships with guests from the Christmas project who are/have been living on the streets or in temporary accommodation, offering high quality information, advice and support. Through establishing internal and external partnerships you will support service users to access services and achieve their outcomes. Finally, you will be supported by Administrators to record and monitor the progress of service users, ensuring the data is accurate.

The candidate:

To be successful in this role you will have experience of working with people who have complex needs, and knowledge of the issues affecting homeless people. You will possess the ability to show constructive, innovative thinking, encouraging ideas and input from across your team and creatively working around new constraints and challenges to deliver positive outcomes for service users.

Cause: Homeless Charity

Role: Case Worker

Location: London, flexible to travel around London

Employment Type: 5-month FTC

Salary/rate: £36,874pa (pro-rata)

Working hours: 35pw

Ref: 72586PMR

CLOSING DATE: ASAP

TPP are currently supporting a great national youth charity based in central London in their search for a Senior Trusts Officer.

As Senior Trusts Officer you will get to develop your career within trusts, foundations and statutory fundraising and work with a collaborative fundraising team.

Working towards a target of £2m for the year, this role will have good support and line manage a Trust Officer.

A chance to take a step up and widen your fundraising portfolio this role will primarily focus on five and six figure donations and more importantly it will look to build long-lasting multiyear relationships.

To be successful, you will have:

• Proven experience in trusts and foundations fundraising
• Confidence in securing five figures plus donations
• Great communication and relationship building skills
• Good writing experience, with capabilities to create compelling applications

How to apply:

Closing date - Ongoing

If you are interested in applying, please click apply or send an up to date CV to [email protected] today!

A fantastic opportunity has risen to work with an amazing music charity to join their organisation as a Marketing and Communications Manager. This charity uses music to change and enrich the lives of children and adults around the UK. You will be responsible for all marketing and communication activity including PR, digital, public affairs, campaigns and internal communications. You will be overseeing appropriate use of their brand and marketing collateral and be able to lead the team in line with their marketing strategy. There will also be a huge involvement in the staff engagement plan whereby you will make sure that their high-performance culture is captured within their internal communications. You will also be working closely with other managers of different departments to leverage profile-raising opportunities through all avenues.

The ideal candidate will:

• Have strong experience in developing and delivering MarComms strategies
• Have a strong understanding of all communication channels
• Have strong communication and interpersonal skills
• Have strong knowledge of InDesign and Adobe Photoshop
• Be able to communicate complex information to various target audiences
• Be able to work independently and take own initiative
• Be self-motivated

If you are interested in applying, please email your CV with a cover letter to [email protected] quoting the reference number in the subject line or if you require any further information call Qaanita on 0207 198 6030.

A leading professional membership body are looking for a Senior Team Administrator to provide float support across 3 teams. You will have solid experience as an administrator, be flexible and adaptable to the needs of each team. This is a fantastic opportunity to work across specialist teams in a professional body where no day will be the same. They are looking for a self starter here and someone who can confidently hit the ground running with minimal supervision.

Core Duties:

• Registrations Support
• First point of contact for grant applications, support the administration for all their grants, awards and special interest groups. Undertaking research as required, maintaining spreadsheets, extracting relevant data, general database administration.
• Administration support for panel and committee secretaries, follow up on minutes and action points, meeting room bookings, document collating and general filing and binding.

This is a temporary role to start Monday 25th November. You will be immediately available and willing to commit to a full time role up to Friday 20th December. Please apply today!