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TPP Recruitment, London (Hybrid)
£45579 - £47858 per annum
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TPP Recruitment, London (Hybrid)
£27000 - £30000 per annum
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TPP Recruitment, London (Hybrid)
£58000 - £62000 per annum
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TPP Recruitment, London (Hybrid)
Up to £50000 per annum
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TPP Recruitment, London (Hybrid)
£28000 - £30000 per annum
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TPP Recruitment, Remote
Up to £40000 per annum + Remote, Flexible Hours
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TPP Recruitment, City of London (Hybrid)
Up to £45410 per annum + Additional benefits
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TPP Recruitment, City of London (Hybrid)
£29000 - £32000 per annum + Additional benefits
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TPP Recruitment, City of London (Hybrid)
£29000 - £32000 per annum + Additional benefits
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TPP Recruitment, South West London (On-site)
£27583 - £34479 per annum
Posted 5 days ago Quick Apply
TPP Recruitment, London (Hybrid)
£42000 - £45000 per annum + 9 Day Fortnight
Posted 6 days ago Quick Apply
TPP Recruitment, Harrow (Hybrid)
Up to £30000 per annum
Posted 1 week ago Quick Apply
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Lancashire (Hybrid)
Up to £40000 per annum + hybrid working
Permanent
Job description

Do you have managerial experience within a charity, non-profit, or educational setting?
Do you genuinely aspire to achieve service excellence and continually strive for improvement?

We are collaborating with a leading provider of qualifications for medical professionals in the UK to hire a Operations Manager (Assessment Journey) responsible for delivering effective and efficient customer support.

Role Overview

This is a full-time permanent contract. The role involves hybrid working, with one day in the office, and the salary is £40,000 per annum.


As the Operations Manager (Assessment Journey), your main responsibility will be to oversee the day-to-day operational service delivery of the organisation. Your key focus will be on delivering effective and efficient customer support to various stakeholders, including Providers, Learners, and Employers.

You will collaborate closely with management to ensure a smooth end-to-end customer journey across the Assessment and Awards journey. This will be supported by efficient systems and processes, ensuring the consistent delivery of a high-quality and customer-focused service at all times. Establishing effective SLAs that are actioned by achievable deadlines. Aim to increase engagement with all external stakeholders.

To be considered you will have:
* A good amount of management experience in a charity, not for profit or educational setting.
* Experience of working with curricula, examination and assessment strategies and plans
* Experience of working in an assessment environment - awarding body, HE, FE or professional association
* Professional knowledge of admission and examination processes and standards
* Ambition and ability to reinforce the highest standards of service delivery

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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Posted on: 07 December 2023
Closing date: 04 January 2024 at 16:48
Job ref: 70406DW
Tags: Training
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