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Job Title: Regional Coordinator – North West (Inspiring the Future)
Reports to: Senior Project Manager - Primary Futures
Location: Home based with regular travel across the North West region with a primary focus on Chester, Cheshire West and a secondary focus on Northwest Lancashire. Very occasional travel to London where the charity itself is based. Travel costs will be remunerated via expenses.
Purpose: This is a fantastic opportunity to take on a newly created post in the role of Regional Coordinator – North West for Education and Employers Charity; supporting the delivery of our internationally recognised flagship career-related learning programme in schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.
Through our programmes, we bring inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.
This important role will be part of a friendly and supportive ‘Schools Team’, and the post has responsibility for supporting the local northwest delivery of a key primary school focussed project for the charity, funded by the Westminster Foundation. Responsibilities include initiating, developing, and managing relationships with primary schools in Chester, Cheshire West and Northwest Lancashire.
The role will include working closely day to day with local teachers/ schools to organise and deliver an exciting range of virtual and face-to-face events and activities in their schools. The role will also require the postholder to initiate and build positive partnerships with local employers and organisations to recruit and engage more inspiring volunteers to support these activities in schools.
Remuneration: £26-28k per annum depending on experience
Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time
Job Purpose:
The postholder will report to the experienced Senior Project Manager - Primary Futures and work closely with a friendly, supportive and experienced set of colleagues across the wider Inspiring the Future team. The successful appointee will be responsible for working closely with volunteers from the world of work and primary school staff – supporting the effective delivery of interactive career related learning activities aimed at primary school children. It is a fantastic opportunity to make a difference to children and young people, particularly in less advantaged areas, by helping to broaden their horizons and raise their aspirations.
This is a newly created role to support delivery of an exciting multi-year project, kindly funded by the Westminster Foundation as part of our Primary Futures programme. The postholder will draw upon our revolutionary online platform that helps connect schools with a huge range of diverse, inspirational volunteers that have registered with our charity and who come from a wide range of exciting sectors of the economy. You will have the chance to engage directly with primary school children by facilitating interactive virtual and in-person activities with volunteers. While experience of working in or with schools may be an advantage, it is not essential.
The role will be home based with regular travel to nominated primary schools within the allocated region and very occasional meetings at the charity’s office in central London. Working with schools, the successful candidate will be responsible for targets within their region, managing the relationship with schools and volunteers/ employers.
The role, will by its nature, involve extensive travel across the region with a primary focus on Chester and Cheshire West and a secondary focus on North West Lancashire. Therefore, access to a car/public transport is essential. Regular virtual meetings with the wider team and occasional face-to-face team meetings either in London or another convenient location will be a requirement. The Regional Coordinator will make effective daily use of our Customer Relationship Management system (based on Salesforce technology) to manage data and delivery.
What we are looking for in a candidate:
We are seeking a driven, highly capable, and enthusiastic Regional Coordinator who can deliver engaging presentations to employers, children, and teachers; confidently manage relationships at varying levels; and work efficiently to support the achievement of key targets. You will bring excellent communication, organisational, and administrative skills, along with experience in relationship management. If you are motivated, enjoy connecting with people, and want to make a real difference in schools, this role could be the perfect fit for you!
Education and Employers is a small charity of supportive and fun colleagues, working at a rapid pace to bring about change. This is a dynamic role for someone passionate about motivating and inspiring children and who relishes working with a range of stakeholders to create impactful activities.
The exact brief to be finalised with the successful candidate and the funder but the role will be expected to undertake the following key accountabilities:
Key Accountabilities:
We will look to finalise these with the successful candidate but the postholder will have a range of responsibilities, including but not limited to the following:
Relationship building – The job holder will need to build positive relationships
- Re-engage with primary schools who have previously worked with us under a forerunner project that was undertaken last year
- Identify and initiate relationships with new target schools across the identified regions of Chester, Cheshire West and Northwest Lancashire in relation to the Westminster Foundation project
- Develop and manage these school relationships over the lifetime of the project, coordinating their day-to-day engagement in our career related learning (CRL) sessions and deepening their connection to the charity’s work
- Organise virtual and face-to-face activities including school liaison, securing volunteers via the Inspiring the Future system and host on tech platforms (Zoom, MS Teams etc)
- Work with the Primary Futures Manager to build relationships and to capture and exchange good practice between schools and teaching professionals, from all areas involved in the project
- Build relationships with the charity’s partnerships team to ensure that contacts and volunteers from the wider work of the charity are harnessed to support the Westminster Foundation funded project where possible
Delivery – the job holder will need to present/facilitate sessions to local schools and stakeholders
- Plan and arrange all logistics for the events that the postholder will deliver directly with schools. These will be both virtual and in person delivered in school settings
- Facilitate interactive virtual and face-to-face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
- Support and host teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
- Identify and connect with local employers, engaging the support of their organisation and staff, to secure and encourage local volunteers to help deliver CRL activities within funded projects.
Resource development, technology, data and reporting – the jobholder will need to use our technology, gather impact data on our behalf, develop resources, and make improvement suggestions
- Track and report back to the Primary Futures Manager, delivery against agreed targets and impact. This could include gathering baseline and impact data like pupil/ teacher surveys, feedback quotes, and photos of our activities (permissions to be obtained from the schools).
- Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Support the development of educational resources for teachers and pupils that provide insight into the world of work and different sectors
- Other ad hoc administrative tasks to support successful delivery of the project whilst always having a positive focus on improvements and ‘how can we do things better’.
- Promote Education and Employers wider offer and programmes as appropriate across the wider North West region. This would include our pilot project with the Department for Culture, Media and Sport (DCMS) to inspire young people to consider future careers in local media
Person specification:
We are looking for someone with the following Skills/ Knowledge/ Expertise
Essential
- Minimum two years’ experience in a relationship management, school engagement, or school-based role. Other relevant experience will be considered if it demonstrates the candidate can undertake the accountabilities above
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and employers and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft Office tools
- Willingness to travel either by car or public transport (‘Clean’ full driving license if preferred method of transport is driving)
Desirable
- Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience in virtual and in-person facilitation with children and young people
- Experience of project management and delivery
- Experience of client relationships management (CRM) databases, in particular Salesforce
- Experience of marketing to schools
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection
- Comfort and confidence in working with data to inform actions
Personal Attributes
- Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends, although this is not a regular or likely day-to-day requirement of the role
Application process
The Education and Employers Charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Wednesday 4th February and interviews will take place at our London office on Wednesday 11th February. Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you
*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role
We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Thank you for taking the time to consider this role. We very much look forward to receiving your application!
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding.
About the Education and Employers Charity
Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Registered Charity
21 - 50
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.
The client requests no contact from agencies or media sales.
Thank you!
Role description, January 2026
Reports to: Senior Consultancy and Training Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid
Status, hours: Permanent, full-time – 35 hours p/w
Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.
We will aim to get back to you by: 13 February 2026.All applicants will receive a response.
Interviews: Wednesday 18th February (please save the date!)
Registered Charity
21 - 50
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will hold an integral role at the DEC for accurately and efficiently managing DEC’s accounting function, ensuring compliance with charity and donor regulations. You will oversee budgeting, grant management, and donor reporting with transparency and accuracy. You will provide financial insights to support cross organisational projects and program delivery and hold a key role in developing and implementing financial strategies that align with our vision and strategic planning.
About You
You will be a confident communicator, who can engage with diverse internal & external stakeholders, including funders and partners, creating a collaborative approach to meet varying commitments. You must be ACA/ACCA/CIMA qualified (or equivalent) with senior finance leadership experience in the non-profit or NGO sector and demonstrate strong understanding of charity accounting standards and donor compliance requirements.
Key Responsibilities
Financial Processes
- Ensure accurate income/expenditure recording, bank reconciliations, and daily donation processing.
- Manage monthly accounting routines, prepare management accounts, and lead budget/forecast reviews.
- Coordinate annual and strategic budgeting, financial reporting, and analysis.
- Oversee income reconciliation across multiple streams and liaise with fundraising teams.
- Review and process drawdown payments to member agencies.
- Maintain and update accounting systems and support procurement processes.
Financial Controls
- Lead annual accounts preparation and audits; ensure regulatory compliance.
- Manage pension schedules and benefits compliance.
- Ensure tax compliance (VAT, Corporation Tax, Employment Taxes).
- Audit gift aid claims and maintain robust financial control environment.
- Update financial policies, procedures, and systems, support due diligence standards.
Financial Analysis & Reporting
- Oversee appeal finances, income tracking, and fund allocation.
- Coordinate governance processes (e.g., Indicator of Capacity) with member agencies.
- Monitor legacy income and liaise with fundraising/legal teams.
- Deliver annual report and accounts; produce reports for executive team and committees.
Leadership & Team Management
- Deputise for the Director of Finance and Resources.
- Prepare papers for finance committees and membership groups.
- Oversee finance team members and provide leadership support.
If you have used Sun Accounts (Infor SunSystems Cloud) or similar, have worked within a UK charity context and dealt with restricted funds, have prepared budgets, annual accounts and monitored cash flow and treasury management, then we would love to hear from you.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
How to apply
If you have the skills and passion for this role, please apply by 9am, Thursday 29th January 2026.
We are unable to support applications for our vacancies if you do not have the right to work in the UK.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
About the DEC
The DEC is made up of 15 member charities who are experts in humanitarian aid and specialise in different areas of disaster response. They come together to speak in one voice and make fundraising more efficient when we launch an appeal. Our members fund our running costs, and we give them back the money we raise in our appeals to carry out their vital work.
The client requests no contact from agencies or media sales.
Thank you!
L&W is growing our research team and looking for a Head of Research to lead innovative, impactful research and evaluation projects across our focus areas of employment and skills.
This role will expand our capacity to win and deliver evaluation and qualitative research, while strengthening our methodological capability. We’re open-minded about what that means—but we want people who can go beyond standard process evaluations and basic qualitative approaches. You might have experience mapping and evaluating complex system-level change, applying realist evaluation methods, or developing co-design and participatory research projects. You will have have applied these while working alongside the practitioners and policymakers who need these insights to make decisions.
You will join a team that is enthusiastic about learning and improving, and a peer group of experienced qualitative and quantitative research leaders who you will work alongside.
If you have research consultancy experience and want to join a purpose-driven organisation that delivers real impact locally and nationally, we’d love to hear from you. But you might come from a different professional background and still meet our criteria.
Location: Hybrid working: 40-60% in an L&W office. Our offices for this role are currently in Leicester and London, but if you are based elsewhere, please contact us to talk about how the role could work for you.
Team:Research and Development
Salary:£45,650-£59,080 per annum (pro rata), dependent on experience and location
Duration:Permanent
Working hours:0.6 to 1 FTE, with flexible working supported (eg, condensed hours, flexible start and finish times
Main Purpose
The Head of Research: Evaluation and Qualitative Methods is a new post for L&W – as we seek to deepen our capability and expand our capacity.
The post-holder will direct research projects across all of our areas of work, providing specific leadership and expertise in programme and system-level evaluations, and projects mobilising innovative or advanced qualitative methods (such as system mapping, co-design methods, ethnographic methods, creative methods and/or theory-based/realist evaluation).
They will work with the Head of Research: Employment and Better Work to develop the wider qualitative and evaluative skills of the wider research team.
They will also play a key role in leading and writing responding to tenders and working with colleagues to develop pro-active research proposals that fill key evidence gaps and respond to the interests of our funders. They will be a good relationship manager – who can understand what commissioners are interested in, and shape projects to deliver meaningful insights that solve the problems practitioners and policymakers face across employment and skills.
Duties and Responsibilities
Leadership and management
- Line manage members of the R&D team
- Co-lead the qualitative methods group at L&W: supporting the wider research team to develop their skills.
Income
- Write and contribute to reactive and proactive funding proposals across L&W’s areas of work, with a specific focus on process and theory-based evaluations, and proposals using advanced/innovative qualitative methods
- Build relationships with current and potential funders
- Identify and build relationships with research partners
Impact
- Ensure that all projects under their direction generate meaningful insights and recommendations that respond to the real-world concerns and challenges faced by practitioners and policymakers
- Communicate insights clearly and effectively to funders and other stakeholders
Delivery
- Act as Project Director for research and evaluation projects: liaising with funders; shaping research proposals and plans; supporting project managers; leading project meetings; ensuring project margins are delivered effectively; carrying out research directly where appropriate
- Work with External Affairs team to develop appropriate comms and influencing plans for projects under your direction
- Use your research skills and experience to support the wider development of the Learning and Work team
Person Specification
Expericence
Experience of delivering and directing high-quality programmes evaluation and policy-relevant research: shaping research plans, working with funders and delivering meaningful insights -Essential
Experience of responding to research and evaluation tenders and writing proposals. -Essential
Experience of managing, supporting and developing researchers and research managers -Essential
Experience of carrying out research and evaluation in the areas of employment and skills -Desirable
Skills
Advanced qualitative evaluation and research skills, eg. One or more of theory-based evaluation, ethnographic methods, creative/art-based methods, co-design methods, system-level evaluation -Essential
Effective and efficient relationship management -Essential
Clear and direct written communication style -Essential
Knowledge
Knowledge of, and commitment to, L&W’s charitable aims and purpose -Essential
Demonstrable knowledge in the areas of employment and skills policy and practice -Desirable
Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
Thank you!
Longer working lives and ongoing economic transitions are reshaping careers: how we start them, and how we move through them. But too many people remain paid in low-paid, low-quality work – with damaging consequences for them personally, and our economy as a whole. We’re seeking a senior, policy-oriented research leader to help us and our partners generate insights that enable more people to move into and progress through better work.
You’ll have a proven track record in scoping and securing funding for research and influencing activity, with significant autonomy to lead your own programme at L&W. You’ll be supported by committed researchers and managers whom you will coach, lead, and develop—alongside a peer group of Deputy Directors working across other key pillars. We welcome quantitative expertise, but most important are the skills to design and deliver high-quality, impactful research programmes.
You’ll join an organisation with a national reputation for driving policy change—and a friendly, highly capable, delivery-focused team.
Location: Hybrid working: 40-60% in an L&W office. Our offices for this role are currently in Leicester and London, but if you are based elsewhere, please contact us to talk about how the role could work for you.
Team:Research and Development
Salary:£64,450 -£77,880 per annum (pro rata), dependent on experience and location
Duration:Permanent
Working hours:0.8 to 1 FTE, with flexible working supported (e.g. condensed hours, flexible start and finish times)
Main Purpose
The Deputy Director, Policy and Research (Better Work and Progression) will have overall ownership of the ‘Better Work’ pillar of our strategic plan at L&W: overseeing all projects and activity in this area and generating new work (including developing project ideas and securing funding).
While there is significant scope to shape the ongoing programme of research and impact work, we anticipate that key areas of focus in this area going forward will be: understanding & better supporting career change; understanding and improving policy to increase employer investment in skills; high quality and fair access apprenticeships and technical education; understanding how to better support progression from low pay.
They will be a senior leader for the organization – helping to continuously shape our strategy and the plans we are implementing to deliver it.
Duties and Responsibilities
Leadership and management
- Intellectual leadership of the Better Work pillar: developing and owning policy positions, messages, theory of change and research priorities, and supporting the wider team to feed into and understand them
- Line management of senior and mid-level staff
- Act as a senior leader at L&W – including taking on specific organization-level responsibilities where appropriate
Income
- Write and/or co-ordinate responses to reactive research and evaluation tenders in the areas of employment, better work and progression
- Develop pro-active proposals that will drive change in your area, and respond to the interests of funders and partners
- Build relationships with current and potential funders and research partners
Impact
- Act as an external expert on the issues of better work and progression: writing press quotes, articles and blogs;speaking on platforms
- Building relationships with practitioners, policymakers and partners to improve our insights, and get our recommendations implemented
- Develop appropriate means of tracking impact towards our better work goals, and monitor against them.
Delivery
- Deputy Director/Project Director-level oversight of projects being delivered in your and related areas: supporting project team to shape research plans, deliver sharp insights and manage funder relationships
- Quality Assurance of research proposals and outputs
- Use your research skills and experience to support the wider development of the Learning and Work team
Person Specification
Experience
Experience of developing, overseeing and delivering programmes of policy-relevant research at a high level - Essential
Experience of business development in a policy/research context: developing ideas, writing bids and building relationships with funders- Essential
Experience of building senior-level relationships with external stakeholders for impact and influence -Essential
Track record of delivering national and/or local policy change - Essential
Experience of senior organisational leadership as part of a team - Desirable
Experience of responding to tenders- Desirable
Skills
Advanced research skills (qualitative of quantitative) -Essential
Quantitative skills: experience of using key national research and administrative data sets to generate insights into the labour market -Desirable
Clear and direct written communication style - Essential
Knowledge
Knowledge of, and commitment to, L&W’s charitable aims and purpose.- Essential
Demonstrable knowledge of employment and/or skills policy in the UK - Essential
Demonstrable knowledge in the specific areas of Better Work and/or progression -Desirable
Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
The client requests no contact from agencies or media sales.
Thank you!
The Activities Coordinator (Societies) supports student groups at every stage, from registration and handovers to training, finance, and grant applications. You’ll collaborate across the organisation, contribute to major events, and be a first point of contact for societies. If you’re motivated by community-building, organisation, and meaningful student impact, this role offers a rewarding chance to shape the student experience at Cambridge.
Cambridge SU represents all 24,000 students across the University. As a registered charity, the SU exists to represent, support, and campaign for students, with a strong commitment to inclusion and social justice. Our vision is a thriving Students’ Union where all Cambridge students feel effectively represented and supported, and our staff play a key role in making that happen.
The client requests no contact from agencies or media sales.
Thank you!
About Woman’s Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
Background
The lack of recognition of domestic abuse as a mental health issue within the NHS leads to delayed and inadequate support for survivors. This gap in understanding and response often result in survivors only being able to access and receive appropriate care when their mental health deteriorates to the point of requiring secondary mental health services (Women’s Aid 2021). Meta analysis suggests that CBT, one of the NHS’s most prescribed approaches for mental ill-health, is not the best approach for domestic abuse survivors as it does not recognise and take into account the external factors and dynamics of abuse, specifically power and control, the role of the perpetrator and the resulting trauma for the survivor.
In March 2025, WT published its first major report, ‘Living Without Hope’ which consolidates existing and increasing academic, government and sector research demonstrating the significant impact of domestic abuse on women’s mental health. Outlining the current agency responses at national, regional and local levels and the gaps in provision; the report also makes recommendations for change and improvement across the VAWG and health sectors.
Building on the research highlighted in our ‘Living Without Hope’ report, WT has secured funding to work with key stakeholders in the Royal Borough of Kensington and Chelsea to examine the links between domestic abuse and mental health, the specific experiences of Arab and Moroccan women and their access to safe, appropriate services that meet their needs.
Purpose
This is an exciting new role and will be focused on developing Woman’s Trust’s (WT) response to addressing the systemic issues female survivors of domestic abuse face when trying to access support.
Working with key stakeholders in the London Borough of Kensington and Chelsea (LBKC) and specifically Al-Hasniya to ensure that professionals have a clearer understanding of the link between domestic abuse and mental health and its impact on survivors.
Contract & hours: Part-time, 22.5 hours per week (0.6 FTE). Fixed term as dependant on funding.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
Closing date: 10 February 2026.
Interviews: 18 February 2026.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Thank you!
Are you ready to help shape learning that truly supports people to thrive?
Strong learning underpins how we support our community, and at the Motor Neurone Disease (MND) Association the Learning and Development Manager will help shape the skills and confidence that move us forward.
As our Learning and Development Manager you will strengthen how we grow skills, build confidence and support all our people including staff and volunteers. A key part of this role is a genuine passion for delivering hands-on, engaging training that brings learning to life and supports people in a practical, meaningful way. You will guide the development of an inclusive learning culture that helps our teams work well together and prepares us for the future. You will join a supportive environment where we think big and focus on what matters most.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week.
Key Responsibilities
- Create a clear, phased L&D roadmap that takes us from solid foundations to more modern and digital learning approaches
- Develop and deliver programmes that strengthen skills across all levels, with a strong focus on supporting managers and leaders
- Support and develop L&D team members
- Design and deliver regular learning opportunities including workshops, e-learning and practical sessions that support change and everyday effectiveness
- Use learning insights and data to understand successes, needs and inform planning
- Support a joined-up L&D partnering approach to offer tailored guidance to teams
- Lead and coordinate L&D projects and change initiatives in collaboration with leaders and experts
- Ensure all learning is inclusive and accessible for everyone
- Manage the L&D budget carefully and maximise value from the Apprenticeship Levy
About You
- Proven experience building or developing an L&D function from the ground up, ideally in a charity or purpose-led setting
- Strong background in blended learning across in-person, virtual and digital formats
- Solid project management experience, including LMS oversight
- Confident using data and insights to understand impact and inform decisions
- Good understanding of learning theories, best practice and emerging digital tools
- Professional study or equivalent experience in Education or Learning & Development
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
Interviews are due to take place on Tuesday 24th February, face-to-face in London.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you enjoy building strong relationships, finding practical solutions and working collaboratively, we’d love to hear from you. Join us as our Learning and Development Manager and help shape a confident, future-ready workforce.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Southampton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract: Full-time, permanent
Application deadline - 9am Monday 2nd February 2026
Interview day (in-person) - Thursday 12th February 2026
Start date: As soon as possible, to be agreed directly with the successful candidate
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Southampton
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£36,400 per annum.
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Registered Charity
101 - 500
IntoUniversity provides local learning centres where young people are inspired to achieve.
The client requests no contact from agencies or media sales.
Thank you!
Your outstanding management of the Woodland Heritage Skills project will ensure that the project meets its objectives and in doing so help the charity in achieving its mission.
You will be a core part of how Woodland Heritage is achieving its mission and it will be an incredibly rewarding and varied experience!
Your work with the charity will be as part of a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow.
About the role
- The role is full time 37.5 hours per week for a fixed term of two years, with planned evening and weekend working as required.
- We can offer flexible working and hybrid working. You may wish to work at Whitney Sawmills, Herefordshire, for example for a day per week, though this is not required.
- 25 days plus Bank/Public holidays as paid leave
- Salary £35,000 PA FTE
- Your line manager will be the Chief Executive
- Employer contribution from nest pension
All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.
This role is part of a £238,442 grant from The National Lottery Heritage Fund to create ‘Woodland Heritage Skills’; two years of educational workshops, digital educational assets and collaboration with its members and partners to deliver the charity’s new Open Woods & Workshops initiative.
A tremendous £13,547 of this grant is matched funding from the outdoor furniture B-Corp Gaze Burvill, a corporate member of Woodland Heritage, alongside fellow personal and corporate members of the charity.
About you
You will have a committment to the vision and values of Woodland Heritage and a desire to bring about positive change in the relationship between people and woodlands. You will have demonstrable experience of managing projects, delivering educational impact and a willingness to learn and to be flexible.
Visit our website to download the job specification and learn how to apply. We'd love to hear from you!
Registered Charity
1 - 5
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In Work Support Worker
Salary: £15 p/h
Place of work: Various London locations
Contract Period: Various hours as needed – Zero hours contract (Bank Staff)
About the Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity.
AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.
AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.
Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.
We are looking to recruit several support workers to expand our pool.
The Post
The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within AoD. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee.
Main duties and responsibilities
- To work face-to-face with individual Disabled people, under the guidance of their AoD Supervisor, in accordance with their personalised support plans
- To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks
- To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer
- To provide weekly feedback to their AoD Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly
- Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role
- To negotiate note disability-related reasonable adjustments required for individuals and feedback to their AoD Supervisor
- To liaise with managers to discuss individual progress, respond to issues and implement next steps
Organisational responsibilities
- To work in accordance with Action on Disability’s Aims, Objectives and Values
- To comply with all organisational and departmental procedures
- To ensure safe, fair and responsible working practices, specifically AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
- To promote the work of AoD and the Social Model of Disability
- To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
- To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings
- To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation
- Any other task as directed by AoD management
Person Specification
Successful applicants must be:
- Professional
- Positive
- Motivated
- Dependable
- Flexible
- Patient
- Empathetic
Essential
Successful applicants must have:
- Experience of disability
- Experience of training, education or employment support delivery
- Maths and English to GCSE Grade C or equivalent
- Be willing and able to undertake any specific training required for the role
- An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses
- An understanding of the Social Model of Disability and its practical application
- Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person
- Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
- Demonstrable problem-solving skills and experience
- Excellent interpersonal skills with a diverse population
- Good organisational skills with an ability to keep accurate records
- Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
- Be willing and able to travel easily within London
- To be available for work at unsocial hours according to the demands of the work (occasionally)
Desirable
- Support Work qualification or equivalent is preferred but not mandatory
- An understanding of pan disability and employment
Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We welcome applicants from all walks of life.
As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.
No agencies please.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to develop and facilitate a new youth development programme at Share? We are looking for a passionate and creative team member to join as our new Youth Development Facilitator.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
You’ll help people build the life skills they need to make positive long-term changes. You’ll develop and facilitate our new programme at Share, delivering session both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way.
Main responsibilities
- You’ll think creatively when planning and facilitating the programme and use a range of methods to support the students learning goal
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You’ll support progression pathways for young people with a learning disability and/or are autistic, many of whom have recently left college
-
You’ll work with each young person to understand their individuals' preferences and strengths to develop an accessible action plan
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You’ll work to strengthen our local community and youth networks, developing partnerships with external organisations
Who we’re looking for
- You’ll have experience of working with young people and will be passionate about delivering quality services
-
You’ll have a good understanding of the challenges faced by adults with learning disabilities and a strong commitment to the inclusion of disabled people in all aspect of life
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You’ll have excellent planning and time management skills, with the ability to meet deadlines and targets
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You’ll be able to take a collaborative and empowering approach, working with our students, partners and volunteers to plan and deliver person centred services
-
Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.
Please send us your CV and a cover letter. In your letter, please tell us:
-
What are three qualities that make you an excellent Youth Development Facilitator?
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What relevant experience do you have of planning and facilitating skills development programmes for young adults (preferable with those with a learning disability or autistic young adults)?
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How would you develop the Youth Development programme at Share?
If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
We look forward to receiving your application.
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The client requests no contact from agencies or media sales.
Thank you!
Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager
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About the Role
UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.
As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.
You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.
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Key Responsibilities
1. Client Support & Employability Delivery
- Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
- Build trusted relationships with clients who may have complex needs or low confidence
- Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
- Support job searching, training enrolment and digital access where needed
- Deliver regular group employability workshops (monthly or fortnightly)
- Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.
2. Assessment & Action Planning
- Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
- Develop and monitor personalised action plans for employment, volunteering, or education
- Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)
3. Employer and Partner Engagement
- Develop relationships with local employers, volunteering bodies and training providers
- Promote the strengths and potential of UR4Driving participants to external partners
- Support a small number of participants into direct job, training or volunteering placements
4. Monitoring and Outcomes
- Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
- Track attendance, engagement and progress across all participants
- Contribute to reports, case studies and service evaluation as required
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Person Specification
Essential
- Empathy, patience and the ability to build rapport with individuals with complex lives
- Experience supporting clients into employment, education or volunteering
- Knowledge of barriers faced by ex-offenders and vulnerable adults
- Excellent communication and motivational skills
- Strong organisational skills and the ability to manage a caseload
- Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
- Confident with CV development, disclosure support, job search and basic digital tools
- Commitment to safeguarding, equity, and trauma-informed practice
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Desirable
- Experience facilitating group workshops or training
- Knowledge of local employment and training opportunities in West London
- Understanding of the Rehabilitation of Offenders Act and related guidance
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Why Join Us
The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.
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How to Apply
Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.
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Recruitment Process
- Stage 1: Panel interview focused on your experience, motivation and approach.
- Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.
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Closing Date
Tuesday, 3rd February 2026
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Registered Charity
11 - 20
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
Thank you!
Join the Science Council and help shape the future of science engagement!
Events Manager
Location: Hybrid (Home and London with occasional travel)
Salary: £34,000 – £36,000 per annum, pro rata
Hours: Part-time, 21 hours per week – 3 days
Contract: Permanent
We are a charity and membership organisation representing over thirty professional bodies and learned societies, collectively reaching more than 320,000 scientists, technicians, and teachers. Our mission is to connect the science professions and champion professional recognition across the UK.
We are looking for a dynamic and strategic Events Manager to lead the development and delivery of our events programme. This is a pivotal role where you’ll design and execute high-quality, inclusive events—both online and in person—that engage our members, registrants, and stakeholders.
What you’ll do
- Plan and manage events from concept to completion, ensuring clear objectives and impactful outcomes.
- Deliver a variety of events, including workshops, webinars, conferences, and networking forums.
- Source venues, manage suppliers, and oversee budgets to ensure cost-effective delivery.
- Innovate with new ideas to enhance engagement and generate income through sponsorship and ticketing.
- Collaborate with marketing colleagues to promote events and ensure strong attendance.
- Evaluate event success using data-driven insights to continuously improve.
- Champion diversity and inclusion in all aspects of event planning.
What we’re looking for
Essential:
- Experience in event planning and management (face-to-face and online).
- Proven ability to lead all aspects of event delivery, from logistics to stakeholder engagement.
- Strong budgeting, problem-solving, and crisis management skills.
- Excellent communication and interpersonal skills to build relationships at all levels.
- Technical know-how with AV systems and event management tools.
- A creative, strategic thinker who thrives in a collaborative environment.
Desirable:
- Experience in the science or charity sector, fundraising, volunteer coordination, and video editing.
This role will be based between our London office, home working and travel to deliver events across the UK.
Why join us?
- Be part of a small, friendly, and dedicated team passionate about advancing science.
- Enjoy a flexible, hybrid working model.
- Make a real impact by creating events that inspire and connect the science community.
- Benefit from professional development and an inclusive workplace culture.
Ready to make a difference?
We would love for you to help us deliver exceptional events that shape the future of science and await your application on our portal.
Closing date: 10th February at 9:00am.
Interviews to be held 19th February onsite at Science Council, Fora Space, 71 Central St, London, EC1V 8AB.
Please note that applicants must have the right to work in the UK, and documentary evidence will be requested at the interview stage.
No agencies please.
Thank you!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London.
Team Background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.
Scope of Role
The Traineeship will last for 6 months. This role involves gaining practical experience by observing and participating in interviews to understand clients' financial problems, researching options, and helping clients make informed decisions.
Key Responsibilities
1. Accurate, Effective, and Individually Tailored Advice
Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions.
2. Detailed Case Records
Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements.
3. Training and Development
Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. .
4. Teamwork
Be an active member of the team, identifying opportunities for your development and contributing to collective goals.
5. Travel
Travel across London as required, with occasional travel across the UK.
6. Other
Undertake additional tasks as delegated by Management.
Person Specification
1. Experience and Skills
- Willingness to work towards obtaining an accredited qualification in debt advice.
- Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
- Ability to give and receive feedback objectively and sensitively.
- Ability to work as part of a team and be open to receiving feedback and learning from others.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.
2. Personal Attributes
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
- Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.
Desirable Criteria
- Previous experience of giving advice (not necessarily debt advice).
- Ability to speak more than one language.
Please download the full Job Description for more details.
Our Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
Registered Charity
51 - 100
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.