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Top job
Closing in 2 days
SSAFA, Remote
Up to £32,526
Join our mentoring service, supporting both SSAFA beneficiaries and our network of volunteer mentors in the East Region.
Posted 2 days ago
Top job
Closing in 2 days
SSAFA, Multiple Locations (Hybrid)
Up to £32,526
Join our mentoring service, supporting both SSAFA beneficiaries and our network of volunteer mentors in the North Region.
Posted 2 days ago
Top job
Closing in 5 days
Oasis Trust, SW2 4QQ (On-site)
£4,215 per year
Want to join a Youth Centre offering a diverse range of activities for the local community? Want to enable young people to thrive?
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Top job
Third Age Trust, Multiple Locations (Hybrid)
£35,000 - £37,000 per year
An exciting opportunity to support the charity's volunteers and deliver high-quality training to its members.
Posted 3 days ago
Portobello Business Centre, London (On-site)
£41,000 - £47,000 per year
Build Our Fundraising Function and Secure Transformational Partnerships for Social Mobility.
Posted 1 week ago Apply Now
Westway Trust, London (On-site)
£56,160 per year
Are you an experienced Senior Manager and have the ambition to support the community?
Posted 4 days ago
The Hepatitis C Trust, London (On-site)
£42,500 pro rata
We are looking for a passionate and skilled manager who has excellent communication and organisational skills.
Posted 3 days ago
Family Action, Birmingham (On-site)
£42,562 - £44,579 per year
The post holder will share and embrace the vision of ‘Early Help’ in Birmingham
Posted 1 week ago
The Social Mobility Foundation, Multiple Locations (Hybrid)
£44,100 - £46,100 per year, plus £2,200 London weighting if applicable
Posted 3 days ago
Closing tomorrow
Avon Wildlife Trust, Bristol (Hybrid)
£36,071 - £37,020 per year
Posted 2 weeks ago
Closing tomorrow
The Honeypot Children's Charity, Hammersmith (Hybrid)
£45,000 per year
New Opportunity, responsible for driving income growth by securing new corporate partnerships and high-value donors.
Posted 1 week ago
Page 5 of 36
Remote
Up to £32,526
Full-time
Permanent
Job description

Location - Remote · United Kingdom (multiple locations)

Suffolk · Essex · Lincolnshire · Norfolk · Cambridgeshire - Homebased in East Region of England

About the role

This is an excellent opportunity to join a small, dedicated team delivering a specialist service to service leavers and their families.

We are looking for an enthusiastic and passionate Mentor Manager to join our mentoring service, supporting both SSAFA beneficiaries and our network of volunteer mentors.

In this role, you will act as the operational point of contact for your area of responsibility, managing and recording the work of volunteer mentors. You will conduct specialist needs assessments for potential beneficiaries and monitor, support, and review mentoring relationships through regular engagement with volunteers. You will also brief, present to, and coordinate the involvement of key stakeholders across your area of responsibility.

This is a home‑based role with extensive travel across the East Region of England.

Please refer to the Area of Responsibility map for further details.

About the team

You will be joining a small, well‑established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success.

About you

We are seeking an exceptional candidate who thrives on challenge—someone determined, highly motivated, and able to build strong relationships and a positive reputation across the region while working from home. You will be confident communicating with a wide range of stakeholders and comfortable balancing teamwork with the ability to work independently under your own initiative.

Ideally, you will have experience managing a large geographic area, along with excellent communication and IT skills, including strong proficiency in MS Office 365 and database systems.

Experience in volunteer management, with a willingness to learn and a genuine passion for making a difference are essential.

An understanding of the Armed Forces and ex‑Forces community would be beneficial, but it is not a requirement.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

How to apply

For more information and to apply, please click on the Apply button. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interviews: TBC

Organisation
SSAFA View profile Organisation type Registered Charity Company size 101 - 500

Our vision A society in which the Armed Forces, veterans and their families can thrive.

SSAFA logo Play
Refreshed on: 27 February 2026
Closing date: 03 March 2026 at 23:30
Tags: Administration, Communications, Social Care / Development, Volunteering Management, Care Management, Operations, Mentoring / Coaching, Recruitment, Safeguarding, Social / Support Work