Volunteer community manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead - Criminal Justice Services (Caversham and Portsmouth)
Salary: £38,000 - £48,000
Location: Based across multiple locations with the flexibility to work from home up to two days each week. The key locations for this role are Caversham and Portsmouth. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
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A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
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A good knowledge and understanding of organisational systems and frameworks, line management and project management
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Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
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Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
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Experience of developing relationships with funders/commissioners and achieving required outcomes
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Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
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Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
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Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
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Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
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Closing Date for Applications: Wednesday 4th February 2026
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Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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One-week paid carers’ s leave
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Operations Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.
About you
We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs.
You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role.
We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions.
You will have:
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Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring.
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Ability to monitoring staff performance, and ensuring continuous professional development
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Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and community organisations
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Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders
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Good understanding of policy and procedures related to homelessness, benefits and housing market
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Experience of organising project delivery and development
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Experience of writing reports to showcase records and impact
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Ability to work sensitively and empathetically with people in vulnerable circumstances
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Contract Type: Fixed Term until 31/12/2027
Hours: Part Time, 21 hours per week
Salary: £29,290.00 to £36,612.00, (pro-rata £17,574.00 to £21,967.20.00), dependent on your skills, knowledge and experience
Location: Cardiff - with regular travel to the South West. This is a hybrid role with 40-60% of the week spent in the Cardiff office.
Interviews: 29/01 in our Cardiff Centre
Join The King’s Trust during our 50th Anniversary year and play a vital role in changing young lives. As Philanthropy Manager for Wales and the South West, you’ll build powerful relationships with philanthropists and partners who want to make a lasting impact.
You’ll lead philanthropy fundraising across the region, maximising our place-based strategy in Wales and Bristol, focusing on £25k+ gifts, and developing inspiring proposals that bring our work to life. Working closely with local and national teams, you’ll turn ambition into action by helping thousands of young people gain the skills and confidence to find work.
If you’re a relationship-builder with flair for storytelling, a strategic mindset, and a passion for social impact, this is your chance to shape our next 50 years of opportunity for young people.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Philanthropy Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Philanthropy Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations
Location: London (UK) - hybrid working
Salary: £ 46,800 gross per annum (London)
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible
Help us shape the digital future of a global education charity.
Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.
As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.
You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams
UWC International London
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Enhance sick pay
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026
Interview and/or assessment dates:
- First round interviews on Thursday 29 & Friday 30 January (remote)
- Second round interviews on Thursday 5 & Friday 6 February (remote or in person)
For further information on this opportunity, please contact us to connect you with the recruiting manager.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The purpose of this role is to deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and good practice, to our Clinic and Animal Behaviour teams in London and to our Battersea Old Windsor and Battersea Brands Hatch sites. The postholder will provide expert HR advice and support to line managers and staff, coaching and empowering managers to lead on people matters with support and guidance where required.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 26th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview (online via Teams): w/c 2nd February 2026
Second interview (if necessary, in person): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Senior Officer
Location
£37,142 per annum (pro rata for part time)
Ref: 106REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid working, with home based in Southwest region and expectation of two days a fortnight in Bristol Hub
Contract: Permanent
ABOUT THE ROLE
Team: Philanthropy and Partnerships Team
This is an exciting time to join the Walk Wheel Cycle Trust. Following our recent rebrand and the launch of our new five-year strategy, we are focussed on engaging supporters in the new brand and exploring new strategic partnerships which will help us to deliver our mission and have more impact than ever before.
As Corporate Partnerships Senior Officer, you will bring creativity, resilience, and strong organisational skills to the team. You will have a genuine passion for our cause and take a collaborative and detail-oriented approach to support the growth of our Corporate Partnerships programme.
You will have a track record of securing new corporate partnerships or sponsorships, generating income and managing a diverse pipeline of opportunities.
You will work to deliver excellent, bespoke stewardship to nurture meaningful relationships with valued partners and open doors to new opportunities, generating vital income that supports the charity’s mission.
You will work with colleagues across the Philanthropy and Partnerships team, Comms and Supporter Engagement sharing ideas, insights to develop impact-drive propositions and pitches using a story focussed approach to secure new support from corporate partners.
Alongside this, you will keep a thoughtful eye on progress, monitoring and reporting on partnership performance, maintaining accurate records, and ensuring everything we do reflects the highest standards of fundraising practice.
What You’ll Be Doing
- Support the delivery of the corporate partnerships programme, working with the corporate partnerships team to help secure high-value, strategic corporate partnerships with companies from a range of sectors.
- Help to generate significant income for the charity, increase awareness of our new brand and identify creative opportunities to engage new audiences in Walk Wheel Cycle Trust.
- Deliver excellent, tailored stewardship to retain and grow our existing partners support, in turn supporting the wider work of the Philanthropy and Partnerships team.
Key Responsibilities
- Identify and secure new high-value partnerships which generate significant income, engage new audiences and increase awareness of Walk Wheel Cycle Trust’s new brand.
- Deliver excellent partner stewardship and build strong relationships with partners helping to develop a pipeline of high-value, multi-year, strategic partnerships which support the charity’s strategic objectives.
- Working collaboratively with key teams across Impact, Comms and Fundraising, develop compelling pitches and propositions which demonstrate the impact of the charity and secure partners’ support.
- Manage a pipeline of new and existing partnership opportunities and track progress using the charity’s CRM to ensure excellent record keeping and administration.
- Manage relationships with key internal stakeholders from the wider fundraising team, senior leadership, volunteering, communications and business development teams to gain their support and identify new partnership opportunities across the charity.
- Contribute to financial targets and reporting to inform the annual forecasting and budgeting process.
This role is ideal for someone who enjoys building meaningful relationships, finding innovative ways to inspire giving, and taking a creative approach to new partnership opportunities and problem solving. You’ll thrive in this role if you enjoy managing your own workload, thrive in a varied and fast paced environment and are looking to develop your fundraising experience, and be part of an inspiring, kind, and hugely supportive team.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement. If you feel you’d be a good fit, we encourage you to apply.
- Proven ability to secure corporate partnerships through both warm introductions and new, proactive approaches.
- Skilled in writing compelling pitches and propositions, using a storytelling approach and presenting them with confidence to corporate organisations to inspire new collaborations.
- Experienced in stewarding and sustaining strong partner relationships, thoughtfully growing and managing a diverse portfolio of corporate partners with care and consistency.
- Comfortable working independently and with initiative, achieving fundraising goals while maintaining balance, clarity, and accountability.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 18 January 2025.
- Interviews will be held via Microsoft Teams during the week of 26 January 2025
- To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a wonderful charity to recruit for Senior Special Events Manager in order to lead on the delivery of high-value fundraising events and special projects, working closely with senior volunteers and committees. You will manage complex event logistics, secure sponsorship, and build long term relationships that maximise sustainable income and supporter engagement.
This varied role combines strategic planning, relationship management and hands on project delivery, while contributing to wider fundraising strategy and income targets.
As a Senior Special Events Manager you will:
- Manage and deliver large scale fundraising events and special projects to a consistently high standard
- Lead specific fundraising initiatives, supporting and developing colleagues through project work
- Build, manage and grow strong relationships with senior volunteers, committee members and key supporters
- Secure sponsorship and manage relationships with external suppliers to achieve best value
- Contribute to departmental planning, budgets and process improvement initiatives
- Work collaboratively across teams to maximise income and streamline fundraising activity
- Develop engaging materials and bring innovative ideas to keep events competitive and impactful
- Represent organisational values in all activity
To be successful, you must have experience:
- Extensive experience of event and project management, with a strong track record of delivering and growing large scale events
- Exceptional relationship building skills, including experience working with senior level stakeholders
- Strong organisational and leadership skills, with the ability to manage budgets and meet income targets
- Excellent communication, negotiation and influencing skills
- A creative, solutions focused approach to fundraising and events
- Experience in a customer focused environment such as fundraising, sales or marketing
- Confidence using standard office software and digital tools
Salary: £37,948- £41,791 per annum inc. LW
Location: London, hybrid working
Contract: Permanent
Closing date: 18th January at 9am
Interview: TBC
Recruitment process: Cv and Supporting Statement to [email protected]
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35, working Sunday - Thursday, 9am-5pm
Salary: £28k-£34k pa depending on experience and knowledge
Closing date for applications: Saturday 31st January 2026. First round interviews will be conducted via Microsoft Teams; interested candidates are encouraged to apply as early as possible
________________________________________________________________________________________
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
At our North West London Home, we are recruiting a Head of Kennels who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Kennel and Animal Care staff and volunteers. We care for up to fifteen dogs on site, in addition to dogs placed into foster homes. Our Head of Kennels is responsible for managing the day-to-day smooth running of our kennels and maintaining the wellbeing of all dogs in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.
This is a high profile and hugely important role for Mayhew as our Head of Kennels oversees each dog's journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Kennels is instrumental in ensuring that our dogs have all they need - from feeding, exercising, cleaning, and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Leading a small team, our Head of Kennels is responsible for managing all aspects of our dog in-takes, adoptions, fostering and Pet Refuge (read more here), managing our capacity to ensure we help as many dogs as we can and ensuring our dogs are rehomed to a home suited to their individual needs as soon as possible.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs who rely on us.
Generally, you will:
- Lead and manage our kennels and ensure the very best care and support is given to each of our dogs
- Proactively, collaboratively and resourcefully maintain relationships with volunteers, foster carers, adopters, other rescue managers and other colleagues in the wider Mayhew community
- Manage your team in an inclusive and collaborative way, enabling and empowering them
- Engage and collaborate with senior staff to ensure effective delivery of our strategic and operational goals
To be successful in this role, you need relevant experience in:
- Experience working with dogs, preferably in a shelter environment
- Knowledge of dog behaviour, training and welfare
- Experience of successfully motivating, managing, and developing a high performing team and managing performance
- Experience of effectively managing competing and changeable priorities, a high workload and multiple complex issues and tasks
Please note that successful candidate(s) will be asked to evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
The client requests no contact from agencies or media sales.
The e-Assessment Association (eAA) is seeking a Sales and Marketing Executive to support the continued growth of a respected, mission-led, not-for-profit membership organisation working at the forefront of technology-enhanced assessment.
This is a permanent, full-time, remote role focused on growing income across sponsorship, events, networks and partnerships by building strong relationships, clearly communicating value, and creating opportunities for engagement. The role will suit someone who is confident working with external organisations, comfortable discussing sponsorship and commercial opportunities, and motivated by contributing to the success of a purpose-driven organisation.
Candidates are strongly encouraged to read the full role description before applying, as this advert provides a summary only and the detail of the responsibilities, experience required and application process is set out in full below.
About the role
Working closely with the Operations Manager and wider team, the Sales and Marketing Executive will support income growth across the Association’s diverse workstreams, including:
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Association sponsorship, including recruitment, renewal and sponsor relationship management
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Event sponsorship and exhibition, particularly for the International e-Assessment Conference and other in-person and online events
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Income-generating networks, such as the Awarding Organisation (AO) Network
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Partnerships with organisations aligned to the Association’s aims
Marketing and events activity are central to this role, but always linked to commercial objectives. The postholder will help ensure that communications, events and engagement activity support sponsor value, relationship development and membership growth, rather than operating as standalone delivery areas.
This is a varied role combining sales, marketing, communications, relationship management and operational support, offering the opportunity to work closely with members, sponsors, partners and volunteers across the global e-assessment community.
Who this role is for
This role would suit someone with some experience in B2B sales, sponsorship, partnerships, networks or marketing, who enjoys building relationships and is confident communicating value to existing and prospective customers. An interest in education, assessment or education technology is important, as is the ability to work independently in a remote environment.
Please read the full role description carefully, including the essential and desirable criteria, before submitting an application.
Key details
-
Position: Sales and Marketing Executive
-
Location: Remote (work from home)
-
Contract: Permanent (following six-month probationary period)
-
Hours: Full-time, 37.5 hours per week (flexible working requests considered)
-
Salary: £26,000–£31,000 per annum (depending on experience) plus bonus scheme
-
Closing date: Friday 16 January 2026, 12:00 GMT
How to apply
Full details of the role, including responsibilities, person specification, application requirements and supporting documents, are provided on our website.
Interested candidates should submit an anonymised CV and cover letter via the application link provided on our website. Applications by email are not accepted. Applicants must remove all personal information from their CV and cover letter and complete the equality and diversity monitoring form as part of the application process.
The client requests no contact from agencies or media sales.
Volunteer Coordinator - Build a Nationwide Technology Support Network
Salary: £30,000 per annum FTE (£18,000 actual)
Hours: Part-time, 0.6 FTE (21.75 hours per week - genuinely flexible)
Contract: Permanent
Location: Fully remote, with travel across the UK
Reports to: Project Manager
Ready to build something meaningful?
Do you have experience recruiting, supporting and motivating volunteers?
Are you excited by the idea of building a national volunteer network that delivers real, life-changing impact?
Charity People is delighted to be partnering with a charity to recruit a Volunteer Coordinator for a newly created role at a pivotal moment in their evolution.
A chance to shape something from the very beginning
The charity is undergoing an exciting transformation. Long known for providing audio equipment, they're evolving into the UK's leading technology empowerment service for people with sight loss.
This role sits at the heart of that change. As Volunteer Coordinator, you'll build and nurture a nationwide volunteer network that will transform how people with sight loss access technology support. You'll be the heartbeat of the volunteer programme - recruiting, onboarding, supporting and championing volunteers across the UK.
Working closely with the Project Manager, you'll ensure volunteers feel valued, confident and supported to deliver excellent, accessible technology support.
The impact you'll make
- Recruit and onboard volunteers, ensuring strong geographic coverage and diversity
- Manage DBS checks, safeguarding processes and volunteer records
- Support volunteers day-to-day, acting as their primary point of contact
- Monitor wellbeing, workload and retention to prevent burnout
- Match volunteers to service users based on skills, location and availability
- Build peer-support networks, mentoring relationships and learning opportunities
- Create recognition programmes and development pathways
- Foster a strong, connected volunteer community across digital and in-person spaces
This is a role for someone who cares deeply about people, thrives on purpose, and understands what makes volunteers feel supported and valued.
A culture built on trust, flexibility and wellbeing
The charity understands that life doesn't stop at the door of work. The charity is deeply committed to staff wellbeing and recognises that family responsibilities, health, caring roles or life events sometimes need to take priority.
You'll be supported in a truly flexible, family-friendly working environment, built on:
- Trust, not micromanagement
- Respect for individual circumstances
- Autonomy over when and how you work
- A leadership team that genuinely listens
This is a remote-first organisation where people are trusted to do their best work in a way that works for them - and where kindness and accountability go hand in hand.
What else is on offer
- Fully remote, genuinely flexible working
- Part-time hours (21.75 per week) arranged around your life
- 15 days' annual leave plus bank holidays (pro-rata, based on full-time entitlement)
- Additional time off over the Christmas period
- Auto-enrolment pension
- Quarterly in-person team days and occasional events
- A supportive, mission-driven team that values collaboration and care
Inclusion at the heart of everything
The charity is committed to equality, diversity and inclusion and strongly encourages applications from people with sight loss. Lived experience is highly valued, and reasonable adjustments will be made throughout the recruitment process and in the role itself to ensure everyone can thrive.
Application deadline: Friday 23rd January 2026
(Please do not write a cover letter until we have shared the JD and held an informal briefing call)
Interviews: Tuesday 24th February 2026
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Manager – Trust and Philanthropy
Salary- £40,940 per annum
Location- Remote working in the UK, with regular travel to London and other parts of the UK.
Reporting to- Director of Fundraising
Contract- Full-time, permanent
Closing Date- 11th January 2026 at Midnight
Who we are?
Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary:
Whilst Futures For All has been fundraising for all of our 15 year history, we are now at a point in which increasing voluntary income and diversifying our charitable income streams is vital to the charity’s long-term success. The new role of Director of Fundraising took up management of the team in 2024, and is now in the process of building a bigger and brighter team to support increasing income over the next few years.
The Senior Fundraising Manager – Trust and Philanthropy will play a pivotal role in raising funds from grantmaking trusts and HNWIs (philanthropists) towards the work of Futures For All. They will go beyond simply writing applications and reports, to build relationships with prospects and donors, ensuring that each are guided through the solicitation cycle towards maximising their grant to the charity. They will work closely with colleagues, volunteers and leadership to ensure each prospect/donor is engaged appropriately and accurate information is provided in a timely manner. They will also support the overall function of the Fundraising team, supporting other forms of fundraising. They will build relationships with prospects and donors, ensuring that each are guided through the solicitation cycle towards making major donations.
Futures for All (formerly Speakers for Schools) seeks an individual with experience working with high-value supporters and strong relationship-building skills to become our new Senior Fundraising Manager – Trust and Philanthropy. With an exceptional network of senior stakeholders and volunteers, the potential for growth in fundraising is great.
As the UK’s leading social mobility charity, we’re on a mission to help state-educated students nationwide to reach their potential by providing work experience placements and inspirational talks.
If you’re an enthusiastic, self-motivated, team-player with experience of major donor fundraising, then this is the role for you. You’d join the team at a time of progression, with a new, focussed plan for the organisation targeting growth in our work experience and inspirational school talks. For this to be successful, we need to grow and diversify our income, particularly from grants and gifts, and are growing the fundraising team from 3.5 to 5+ members to support this increase.
Your role as Senior Fundraising Manager will be to help identify, cultivate, ask and steward philanthropists and grantmaking trusts, working with the Director of Fundraising, Fundraising team, wider colleagues and volunteers to ensure they are solicited to the highest possible standards. The team will support you and there’ll be training on offer to help you succeed.
If you are an expert communicator and relationship-builder, you could join an ambitious, collaborative team, passionate about raising funds to increase the richness of state education and level the playing field for children across the UK.
Key Duties / Responsibilities
Strategic Purpose
- Fundraising from grantmaking trusts and foundations – build and maintain a pipeline of trust prospects and donors with potential to give £10k+ per annum.
- Fundraising from major donor individuals – building relationships with prospects and donors leading to gifts of £5k or more.
- Collaboration – working with colleagues, Ambassadors and Trustees to engage potential supporters, attend events and solicit donations.
- Proposals and reports – develop and deliver accurate and inspiring fundraising applications and reports meeting and surpassing donor and prospect expectations.
Engagement
- Stewardship – work closely with the Donor Relations Manager to ensure all trust donors are stewarded effectively.
- Collaborate with staff, volunteers and leadership – ensuring you have an expert knowledge of the work of Speakers for Schools and can communicate it passionately and accurately to prospects and donors.
Delivery
- Events – utilise and support fundraising events to create a culture of giving and fundraising within Futures For All. Working alongside the Events Co-ordinator to identify attendees and shape engagement events.
- Data and reporting – ensure information on donors is correctly recorded in Salesforce, and supporting KPI and other reports created by the Director of Fundraising.
- Other duties – supporting the work of the Fundraising team and wider organisation as required.
Education / Experience / Knowledge
Essential
Experience of making the direct asks for funds from prospective donors.
Strong relationship-building skills, with the ability to cultivate and steward philanthropic relationships effectively.
Experience of compelling proposal and report writing for a grantmaking and philanthropy audience.
Excellent communication skills, both written and verbal.
Enthusiastic and a self-motivated team player.
Desirable
Proven ability to raise income from grantmaking trusts, manage a portfolio of established and new trust donors, achieve targets as part of a fundraising business plan.
Experience working in a social mobility or education-focused charity.
Proven ability to engage philanthropists and senior volunteers and speakers who support these approaches.
Futures for All Values:
Passion:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
Agility:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
Integrity:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
Collaboration:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
Diversity:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Futures for All is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
About You:
- Have the ability to raise income from HNWIs , manage a philanthropy portfolio of established and new donors, building strong relationships and confidently making the ask.
- Experience in creating inspiring and informative bids to grantmakers, utilising your written communication skills.
- Comfort in working with, and engaging HNWIs and business leaders who will donate and help the organisation to succeed.
- Be able to develop strong relationships with the charities senior stakeholders and staff, identifying opportunities for growth and innovative engagement.
We open up prestigious networks and opportunities, ensuring every young person has equal access to work experience nationwide.



About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
At The Connection Community, just off Trafalgar Square, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.
As part of our creative and committed team, you’ll play a key role in:
• Building trusting relationships with people facing multiple exclusion.
• Understanding peoples’ needs and providing harm minimisation support.
• Helping individuals take steps towards securing a place to call home.
• Contributing to a pioneering new approach to homelessness support in Westminster.
We see relationships as the key tool for change. As a Community Practitioner you will build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside the Community.
Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.
Salary: £36,380
Closing Date: 18th January 2026
Interview Date: 26th January 2026
This is a fixed term contract until 31/12/2026.
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role uses experiential insight to inform peer support, service design and engagement. We will assess how candidates apply that insight professionally (boundaries, safeguarding, confidentiality). This role is open to applicants with demonstrable, recent lived experience of homelessness (including rough sleeping, insecure or temporary accommodation).
About the role
The Passage has secured funding to deliver a 1-year pilot, exploring how the use of peer support can prevent further homelessness and increase social mobility, by giving people the support and confidence to get reintegrated into the community.
This pilot will involve the recruitment and training of 10 lived experience volunteers who will share their insights and provide support to people recently re-housed to set and achieve goals with a focus on community re-integration. The pilot will offer a range of interventions including 1:1 support, community events and online training.
The Passage recognizes that someone’s journey of homelessness doesn’t just end when accommodation is secured. What is often a confidence-stripping and traumatizing experience can take time to recover from. The first steps can be the most challenging for individuals to put down new roots and get back to where they were before that period.
As The Lived Experience Specialist Project Worker, you will support your manager in the design, delivery, monitoring and reporting of the pilot; with a particular focus on supporting the volunteers in their roles.
The Passage believes that peer support and the sharing of lived experience are essential tools in supporting people to take steps toward becoming more active, involved and connected. We also know that delivering peer support and helping others are also crucial cornerstones in processing living experience into lived experience.
Main duties
- To support the recruitment and retention of lived-experience volunteers.
- Have oversight of the day-to-day delivery of volunteers work by providing guidance & direction and ensuring volunteer support is delivered in a safe and supportive manner.
- Support the creation of a volunteering environment where having lived experience is not a barrier but a tool to help others.
- To support the manager to create and maintain procedures which underpin the pilot and volunteers’ activities, ensuring they are fit for purpose.
- Meeting potential referrals, explaining the scope of the service, and undertaking person centered role matching.
- Identify challenges including safeguarding issues encountered by volunteers
- and working with the manager to address them.
- Ensuring accurate and efficient recording of actions undertaken by volunteers.
- Maintain a directory of low-cost activities, promote local events, and support development of an online resource to boost social connection and reintegration.
- To support the Lived Experience Project manager in reporting to key stakeholders about the project, including attendance at some external meetings.
Key responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- To adhere to all Passage policies and procedures.
- To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high- quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
- Undertake any other duties that may be required which are commensurate with the role.
Person specification
As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E4 and K1 to K5 demonstrating your experience and knowledge, giving evidence of your experience and abilities.
Any information you provide will be handled confidentially and in line with UK GDPR and our Recruitment Privacy Notice.
EXPERIENCE
E1 - Demonstrable, recent lived experience of homelessness (including rough sleeping, insecure or temporary accommodation)
E2 - Volunteering in a peer support capacity and/or working with vulnerable people in a support role.
E3 - Experience of working both collaboratively as part of a team, and able to work independently.
KNOWLEDGE/SKILLS
K1 - Skilled communicator with strong emotional intelligence and an ability to connect with & motivate vulnerable people.
K2 - Understanding of the challenges faced by people experiencing homelessness and rough sleeping.
K3 - Proficient in digital literacy, for example use of digital applications and online navigation.
K4 - Familiarity with safeguarding and personal boundaries principles (desirable).
K5 - An understanding of data protection principles (desirable).
The client requests no contact from agencies or media sales.
GoodGym brings people together to get fit by doing good — supporting older people, strengthening communities, and creating meaningful social connection. Behind every completed GoodGym task is a committed Operations Support Team working to make sure things run smoothly, safely and with heart.
We’re looking for an Operations Support Team Manager to lead this brilliant group. This is a role at the centre of GoodGym’s work with older people: the team you’ll be managing ensures thousands of tasks happen each year, connecting GoodGymers with people who need practical help or companionship. If you’re energised by problem-solving, motivated by purpose, and excited about building and supporting high-performing teams, you’ll thrive here.
This is an opportunity to shape how GoodGym completes our work with older people. You’ll improve systems, and guide a team that is deeply passionate about the difference their work makes. You’ll be part of a collaborative and mission-driven organisation.
OPERATIONS SUPPORT TEAM MANAGER
Team: Operations Support Team
Reporting to: Head of Operations
Location: Hybrid including Tues - Thurs based in our London office
Salary band: £28,078 - £34,318
Application closing date: 23:59 on 11/01/26
Please note the starting salary will be between the start and middle of the band.
Job overview:
Managing the day-to-day running of the Operations Support Team and increasing the number of GoodGymers completing Missions and Social Visits.
Job Purpose
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Manage the day-to-day running of Missions and Social Visits
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Manage the delivery of the Older People Operations business plan objectives
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Line manage the operations support team
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Contribute to the strategy of work supporting older people and identify opportunities for improvement
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Motivate operations support team to achieve agreed goals
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Identify areas in need of improvement and feeding back to the tech team.
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Ensure adherence to the structures, systems and procedures to support volunteers, older people and referral partners in line with the aims of the organisation.
Performance will be measured on:
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Achievement of team goals
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Smooth management of team
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Feedback from GoodGymers older people
Primary Responsibilities
Delivery management
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Manage the delivery of Missions and Social Visits
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Ensure prompt and accurate listing and confirmation of tasks
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Support Ops Support Team to undertake regular monitoring calls and ending pairings
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Work to maintain balance of referrals and verified GoodGymers
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Monitor agreed performance indicators on older people work and motivate the team to achieve these and improve efficiency
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Oversee mission volunteer verification processes, reporting any concerns to the CEO in a timely manner
Safeguarding
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Be the designated Safeguarding Lead for GoodGym
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Manage and escalate any safeguarding matters arising in line with GoodGym’s Safeguarding Adults policy
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Manage and update GoodGym Safeguarding policies and processes for older people and GoodGymers
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Produce Annual Safeguarding report for Trustees
Referrals for older people
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Provide practical support to referrers where necessary
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Attend external meetings to support these partnerships as required
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Working with Head of Operations to grow and improve referrals for older people
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Feedback to Head of Operations on impact of work
Communications
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Supporting communications team with ideas for case studies, ensure testimonials are regularly updated
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Ensure Operations Support Team’s communication with GoodGymers is appropriate, adequate and ensure GoodGymers feel supported, in line with GoodGym’s ethos
Reporting:
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Contribute information to reports for funders and funding applications
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Report on progress to the staff team and trustees
Management
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Line manage Operations Support Coordinators
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Manage process of recruiting and supporting Operations volunteers
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Provision of regular support and supervision to the above, identifying and responding to training and development needs
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Support the recruitment of and be responsible for the induction and training of new Older People Operations Coordinators
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Provide information and support to staff in the wider central team in order to optimise GoodGym’s work with older people as required
Other Responsibilities
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Review and interpret feedback from older people, GoodGymers and third parties as well as data and flag concerns, operation-critical improvements
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Representing the Operations Support Team at organisation wide meetings
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Leading regular team meetings
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Ensure that information pertaining to older people, coordinators is up to date and is shared, recorded and stored in line with GoodGym’s confidentiality, information sharing and data protection policies.
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Maintain up to date knowledge of legislation, guidance and best practice in the sector
Working relationships
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Line management of Operations Support Coordinators
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Management of Operations volunteers
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Reporting to Head of Operations
HOW TO APPLY
Please apply on our company website
GoodGym uses forms to ensure that our recruitment process is fair. Please follow the instructions at the top of the form and include as much information as possible. We want to hear how great a fit you are for the role and why you want to work with us.
The client requests no contact from agencies or media sales.

