Do you have experience of working with children and young people and do you understand the challenges they face?  Are you passionate about empowering young people to have their voices heard?

If so, you could be part of an exciting new project that brings positive change to young people’s health and social care services in Gloucestershire.

Healthwatch Gloucestershire is the county’s independent health and care champion. We exist to make sure that local health and social care services are shaped by the people who use them. We want to ensure that children and young people from across the county are listened to and heard by those responsible for health and social care services in Gloucestershire. 

We are looking for a dynamic and experienced Youth Engagement Officer to lead our new Young Listeners project. You will recruit, train and support a team of 10 volunteer Young Listeners, to design the project and engage with other children and young people through a peer-to-peer approach. It will be a varied and interesting job and no two days will be the same.

We’re looking for an experienced and enthusiastic people-person, with a can-do attitude, who will enjoy being part of a small and dynamic team.  

In return we offer 25 days annual leave plus bank holidays, a generous contributory pension scheme, comfortable office accommodation in Quedgeley and flexible working practices.

If this sounds like you, please visit our website for more information.

Alternatively, if you are interested in working on this project as a consultant, please get in touch.

About the role

The Youth Engagement Officer is an exciting and important role to engage young people across Gloucestershire.  The role will lead an exciting new Healthwatch Gloucestershire Young Listeners project which aims to ensure the voice of children and young people in the county are listened to and heard by the people who buy, plan and run health and social care services in Gloucestershire .  A team of 10 young people will be recruited to become Young Listeners who will then go out and engage with and listen to other young people on a variety of topics.  The post holder will recruit, train and support the planning and delivery of activities to engage other young people in Gloucestershire.  The post holder will work with the wider Healthwatch Gloucestershire team to deliver the project.

Job Summary

You will be required to:

• Project manage the project
• Recruit, train and support a team of 10 Young Listeners
• Work with the EC Communication team to design materials – logos, leaflets and images – to promote the project
• Identify opportunities for Young Listeners to carry out engagement working with groups and organisations across Gloucestershire
• Work with the Young Listeners to design their own engagement activities and data collection methods
• Provide support to the Young Listeners to carry out a minimum of 100 listening’s
• Analysis the data to identify key messages and recommendations for commissioners and providers.
• Work with the Young Listeners to report on their findings, e.g. video, audio presentation.
• Produce final report
• Monitor the project and on a monthly basis provide an update including case studies as required

The successful candidate will have knowledge and understanding of community based projects and engaging members of the community including younger people. Knowledge of the local area is highly desirable.

Do you believe in community leadership and supporting local people to get involved and develop opportunities?

Noel Park Big Local in Wood Green, North London is looking for someone who is engaging, patient and friendly with a sense of humour to join the team at this exciting time, to work with the resident led partnership and support the implementation of the Noel Park Big Local Plan.

• 21 hours per week
• £25,000 per annum FTE (pro-rata for 21 hours is £14,189pa)
• Employed by CVS Broxbourne and East Herts
• Initial fixed-term contract until October 31st 2022
• Location: Home based and a base in Wood Green, North London
• Closing date: 12.00 noon on Friday, 26th February 2021

• Full time, 12-month contract
• Salary: £26,000
• 26 days’ annual leave plus bank holidays
• Flexible working hours

The Cares Family is an anti-racist organisation committed to advancing anti-racism in our work and in our communities. We particularly welcome applications from Black, Asian and Minority Ethnic people, who are under-represented in our organisation. We are an equal opportunities employer.

The Cares Family helps people find community and connection in a disconnected age. First established in 2011, our objectives are to reduce loneliness and isolation by creating and supporting meaningful mutual relationships between people who might not otherwise interact; to help people feel belonging, purpose and power in a rapidly changing world; and to bring people together across social, generational, digital, cultural and attitudinal divides.

In your role as The Cares Family’s Corporate Partnerships and Engagement Coordinator, you will work closely with our Director of Development, Head of Development and Head of Community Fundraising to support our growing network of local and national corporate partners across the five branches of The Cares Family (North London Cares, South London Cares, Manchester Cares, Liverpool Cares, East London Cares) as well as for our new national projects.

This is an exciting time to join our ambitious fundraising team. You will be responsible for managing and delivering volunteering and engagement opportunities with current partners to sustain and grow their support. New business development is also a core part of this role so you will create a robust pipeline of prospective corporate partners and convert new multi-year collaborations, sponsorships, and employee engagement and fundraising into income.

With so much of this role depending on excellent account management, we need a real people-person, skilled in delivering events. You will have excellent organisational and people management skills to deliver volunteer engagement opportunities. You will be an all-round team player and provide administrative support to the team to steward our national corporate partners and drive new business.

If that sounds like you, we'd love to hear from you.

TO READ THE FULL JOB DESCRIPTION AND FIND OUT HOW TO APPLY, PLEASE VISIT THE CARES FAMILY'S WEBSITE. 

We are looking to recruit an experienced and dynamic Communications Coordinator to further promote, develop and support our confidential telephone befriending service to the sight loss community.

The successful candidate will work with the Services Manager and Services Coordinator to create and maintain the awareness of the service, gain volunteers and service users through promotional activities, and collect data needed for funding applications. If a candidate has a visual impairment this will be seen in a positive light because of the likely empathy the candidate will have with our Service Users and Volunteers.

Shannon Trust is a charity operating across England, Wales and Northern Ireland, supporting thousands of people in prison each year to transform their lives by unlocking the power of reading. We inspire and train prisoners who can read to teach prisoners who can’t.  2020 was a year of adaptation brought about by COVID19 – we revised our delivery model and now, in 2021, we want to develop much further.  To support this, we are now recruiting to new roles and are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey.

This role will lead the piloting of our community provision across Hertfordshire, Esex & Suffolk.  You’ll work closely with a handful of agencies and prisons, testing the delivery of our reading programme outside of the prison environment.  You’ll be an excellent relationship builder, confident in the management and training of volunteers, and able to problem solve. A proactive self-starter, you’ll bring your experience of community projects and will relish the opportunity to develop and deliver new programmes, seeking learning and innovation through the lifetime of the pilot.  Leaders, team players, those CJS savvy and familiar with digital business tools should apply.

Job Purpose

The Volunteer Lead will coordinate Trust House volunteers to support the service to meet the needs of the services delivered, including counselling, family support and the wellbeing service, as well as fundraising support and admin volunteers. The role also includes the support of sessional staff.  It will involve leading on the planning of, and the recruitment, training and induction of new volunteers as well as reviewing and planning training for existing Trust House volunteers; ensuring that all volunteers are supported through accessing regular meetings, attending reviews and clinical supervision and highlighting any gaps in training/supervision to the Clinical Lead. The role also involves ensuring that services are delivered in accordance with appropriate clinical standards/protocols and any specific requirements from Management Committee, funders, and commissioners.

The post holder will also be required to work closely with other staff team members to ensure a coordinated approach to volunteer support across the service. 

KEY RESPONSIBILITIES

Main Duties

• To take day to day responsibility, for organising and managing volunteer and sessional staff recruitment, training, induction, supervision and ongoing volunteer support and development processes.
• To be responsible for delivering most elements of the Trust House Introductory Training and induction process.
• To coordinate and monitor volunteer access to clinical supervision, support, and training.
• To work closely with the Clinical Leads regarding the allocation of clients for face-to face support/counselling.
• To build and maintain relationships with key partners and stakeholders and particularly local colleges and universities
• To ensure that all Trust House Lancashire’s policies and procedures relating to the volunteers are up to date and relevant, and that all volunteers are working in accordance with these policies and procedures.
• To support volunteers and staff according to relevant guidelines e.g., BACP ethical framework, The Survivors Trust National Standards, fundraising and other relevant regulations.
• To support colleagues in organising volunteer engagement in new opportunities
• To participate in community fundraising events.
• To represent TRUST HOUSE LANCASHIRE as appropriate at stakeholder events and meetings; and as required deliver presentations and support awareness raising and networking activities as agreed with Line Manager.

Administration

• Maintain and monitor confidential records including volunteer clinical supervision, volunteer review meetings and training in line with TRUST HOUSE LANCASHIRE policies and procedures.
• Maintain and update shared and individual Outlook Calendar
• Undertake volunteer review meetings and complete associated paperwork and case management notes.
• Ensure that confidential records are maintained and stored in line with TRUST HOUSE LANCASHIRE policies and protocols.
• Complete and maintain monitoring and evaluation records in relation to the service.
• Contribute to the development of policies, protocols, guidelines, and strategies within practice area.
• To produce reports for the TRUST HOUSE LANCASHIRE management committee, commissioners, and funders

General

• Ensure that TRUST HOUSE LANCASHIRE administrative procedures are followed in every area of work.
• Ensure that TRUST HOUSE LANCASHIRE health and safety and safeguarding policies are adhered to at all time.
• Work effectively with TRUST HOUSE LANCASHIRE staff and volunteers.
• Work in a way that enhances diversity in practice, projects and encourages safe practice.
• Attend monthly line management.
• Access clinical supervision (as appropriate)
• To be an advocate of TRUST HOUSE LANCASHIRE
• Undergo a DBS check
• The role will occasionally involve travel across Lancashire.
• The role will require a degree of flexibility to work evenings and weekends.
• Some lifting and carrying will be expected.

Home-Start Birmingham North West was founded in 1993.We aim to safeguard and preserve to good mental and physical health of children and their parents. T prevent cruelty to.or maltreatment of children,relieve sickness and reduce poverty. To assist parents to build better lives for their children in thier own communities. 

Volunteers provide support to families in the families own home. We support families as they learn to cope, improve confidence and reduce risk of problems within the families from escalating. We tailor our support to the needs of the family, using a holistic approach to all support. We empower and enable families to make long term positive changes.

We have an exciting opportunity to join our team as a Family and Volunteer Coordinator. 

Purposes of the job

• To contribute to the effective day to day operation of the scheme in accordance with the Home-Start Memorandum & Articles of Association, Home-Start,

 Standards & Methods of Practice, Home-Start Agreement and Quality Assurance Standards.

• To maintain high standards of practice in supporting families within the Home-Start model
• To ensure equality of opportunity, fairness and diversity in all aspects of the scheme’s work.
• Implement good safeguarding practice in all areas of work

Main Responsibilities

Supporting the work of the scheme

• Undertaking work as delegated by the senior member of staff to support the strategic management, development and future funding of the scheme.
• Supporting the implementation and review of all Home-Start policies and procedures.
• Complying with the scheme’s administration, monitoring and financial systems.
• Promoting the work of the scheme, as required by the Senior Worker
• Contributing to and supporting the development of the Home-Start network locally, regionally and nationally.

Support for families

• Receiving referrals and assessing needs of families.
• Attending Integrated allocation meetings
• Completing reports as directed by the scheme manager
• Introducing families to appropriate support.
• Ensuring support to families is reviewed at regular intervals and at the end of Home-Start support, in line with current Home-Start guidance
• To undertake designated responsibilities to safeguard and promote children’s welfare.

Managing Volunteers

• Recruiting, selecting and preparing suitable volunteers.
• Matching and introducing volunteers to families.
• Contribute as directed to the delivery of the Home-Start preparation course in full and to a high standard to all prospective volunteers
• Providing support, supervision and initial and on-going training opportunities for volunteers.

Working in Partnership

• Ensuring appropriate liaison with referrers and other professionals
• Networking appropriately within the community.

The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above.

Programme Service Lead

We have an exciting opportunity for an expert in patient engagement and scaling patient services to join the brilliant Services team as Programme Lead, working across Wales. If you are the best in the business at building relationships with volunteers, clinicians and health sector stakeholders and love the challenge of developing and launching new patient services then we want to hear from you.

Position: Programme Lead Wales

Location: Home based - Wales

Hours: Full time (35 hours per week)

Salary: £35,000

Contract: Permanent

Benefits: Pension Scheme and Stakeholder Pension, Life Assurance: provides a four times salary death in service benefit, Flexible working: core hours are between 10am – 4:30pm, Holiday: 25 days plus 3 between Christmas and New Year and Statutory holidays, Employee Assistance Program available to all staff, Cycle to Work Scheme.

Closing Date: 10th February

Interview Date: 18th February

Thanks to new funding, this role will enable the charity to continue the development and delivery of high quality support services for bowel cancer patients and their loved ones in Wales.

The Role

With a strong focus on patient engagement and insight gathering and proven experience scaling patient support services and amplifying patient voice, the Programme Lead will work collaboratively and at pace to set up a new programme which will;

• Continue to develop and deliver support services in Wales for bowel cancer patients and their loved ones.
• Be an increasingly strong voice for bowel cancer patients.
• Enhance the education, engagement and support offer to healthcare professionals to improve early diagnosis, including the expansion of community pharmacy work launched in phase 1.
• Continue to raise awareness of bowel screening, the signs and symptoms of bowel cancer through a programme of volunteer-led awareness work in the community.

Main responsibilities include:

• Identify, engage with and develop relationships with key external stakeholders
• Build, train and manage a cohort of volunteers
• Engage with and develop relationships with community pharmacists
• Lead the development, launch and delivery of a patient engagement strategy
• Co-ordinate and deliver our existing and new digital peer support service
• Collect and analyse evaluation and monitoring data
• Recruit and line manage a services officer to deliver all strands of this activity

About You

As Programme Lead, you will have an understanding of the needs of people affected by bowel cancer, their lived experience and proven experience of working with vulnerable service users. The ability to work under pressure with excellent organisational and project management skills, along with an understanding of safeguarding, confidentiality and data protection in relation to dealing with vulnerable groups, will enable you to work to a high standard in this role.

You will have experience of:

• Working with, managing and supporting volunteers and line management of staff
• Developing patient engagement and insight activity
• Managing awareness and community engagement activity
• Using a range of digital tools and techniques to deliver and support operational activity
• Engaging with multiple stakeholders and a track record of delivering at pace
• Engaging and working with healthcare professionals
• Leading a programme of work within the third sector, including financial planning, recruitment and evaluation

As part of the application process, you will be asked to provide a CV and Cover Letter, detailing how you meet the person specification (no more than two A4 page).

In Return…

In this rewarding role you will be joining a passionate team of staff, determined to improve the lives of people affected by bowel cancer, in a warm environment. The charity offers a great benefits package including flexible working options and a generous holiday allowance, if this sounds like the role for you… then we would love to hear from you!

About the Organisation

As the UK’s leading bowel cancer charity, determined to save lives and improve the quality of life of everyone affected by bowel cancer, the organisation supports and funds targeted research, provides expert information, supports to patients and their families, educates professionals about the disease and campaigns for early diagnosis and access to best treatment and care.

You may also have experience in areas such as Support Service, Support Services, Service, Service, Service Manager, Service Lead, Patient Support, Patient Services, Patient Support Services, Patient Service Manager, Cancer Support, Volunteer Management, Supporter Engagement, Volunteer Support, Volunteer Engagement, Community Engagement, Programme, Programmes, Programme Manager, Programme Service.

VoiceAbility is a national charity with a mission to enable people facing discrimination or disadvantage to strengthen their voices, champion their rights and change their lives. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

About the role:

This is an exciting opportunity to lead on our diversification strategy and help us find more ways to support people to have a voice. Our vision is to build a network of community assets through our volunteering programme and to broaden how we involve people with lived experience in service design and delivery. To this end, we are looking for a motivated individual who is experienced at leading change and implementing projects that place our clients at the centre of everything we do. As the successful candidate, you will be someone who understands the value of volunteering, both in terms of the personal benefits to volunteers and also the impact on our clients. You will be passionate about involving people with lived experience in designing and delivering our services. Combined with this knowledge and passion, you will have the business acumen to support the development of funded service models that will expand our work into new avenues – supporting our overarching aim of making sure that people are heard when it matters most. In addition to delivering our strategic aim of increasing volunteering and inclusion, you will also manage the existing teams and lead them on the journey to a bold new future transforming the lives of people who need support to speak out and have their rights upheld. 

Position: Volunteer & Inclusion (Connections) Implementation Manager

Location: Home-based

Hours: 37.5 hours (Full Time)

Contract Type: Fixed term ending 31st March 2023

Salary: £37,500 per annum

All applications by: Midnight 31st January 2021

Selection process:The selection process will consist of two stages.  Stage 1 will involve a short 30 minute interview and a written exercise.  This will take place on Tuesday 9th February.  Stage 2 will involve a 1 hour interview and will take place on Tuesday 16th February. Interviews will be held via Microsoft Teams and you will need access to a laptop/PC for the written exercise.

Benefits: 28 days annual leave plus bank holidays; 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Cycle to Work; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

How to apply: For more details of the job requirements, please see the job description and person specification and use the person specification to complete the online application form, outline your full work history and upload your CV. NB your CV will not be used for shortlisting.

Equality and Diversity Statement  
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Become part of a vibrant team living our values – collaborative, democratic, resilient optimistic, ordering chaos and authentic. You’ll get an experience like no other with the chance to fast forward your career.

We offer career enhancing opportunity, support and encouragement to develop new skills.

Successful candidates will be results and outcome-orientated with knowledge and lived experience of the criminal justice sector. As well as managing the development and delivery of the service, we are looking for motivated people willing to travel and go above and beyond to get the job done.

Our Engagement Teams are responsible for engaging with a diverse range of service users with different experiences in order to improve services and promote active citizenship.  As balanced Teams they have a range of complementary skills in order to achieve these aims, including service user engagement, service provider engagement, project management and administration.

DOES THIS SOUND LIKE YOU?

• Been in prison or on probation?
• A People person and a good listener?
• Good IT/literacy/numeracy skills?
• Turned your life around and want to help others?
• Have something to give and can say what it is?
• Manage your own life well, and can prove it?
• Highly motivated and passionate about change?

If the answer to ALL of these is yes, then we want you…!

WHAT’S ON OFFER?

• FPart-time positions
• 12 month fixed-term contract
• Up to £25,000 depending on experience (pro-rata for part-time)
• 25 days holiday per annum plus bank holidays (pro-rata for part-time)

* The post is subject to a 6 month probationary period and Enhanced DBS check

We are currently recruiting in the following ares

• Cumbria
• Bristol, Gloucestershire, Dorset
• Sussex & Surrey
• Hampshire & The Isle of Wight

HOW TO APPLY?

Visit our website to download and application form and send to us with yorur CV 

We’re looking for a client-focused individual with recent experience of providing person-centred support to vulnerable people to join us as a Senior Support Worker and help people with multiple complex needs to secure accommodation.

About Housing First
Housing First is an internationally evidence-based approach, which uses independent, stable housing as a platform to enable individuals with multiple and complex needs to begin recovery and move away from homelessness. It operates on the principle that if a person has a safe, secure home they are in the best position to address any other challenges they may have. Our aim in this innovative service is to ensure that people with complex needs are accommodated safely without the requirement to be 'housing ready'. We will also link them with appropriate services, even where they may have been previously excluded.

About the role
Your challenge will be to build relationships with a caseload of people with multiple complex needs in order to engage them with Housing First services. Together, you’ll then develop co-produced, outcome-focused support plans that reflect each individual’s personal strengths and goals. We’ll also rely on you to co-ordinate interventions provided by other agencies to make sure the right support is provided at the right time, and to develop relationships with landlords to secure accommodation options. Motivating and leading the Housing First delivery team, ensuring the service adheres to our quality standards and meets required contract outcomes and adopting and modelling best practice – all are aspects of this vital role.

About you
You’ll need experience of managing staff and volunteers and providing support services to people with multiple and complex needs and a good understanding of the issues they face. Knowledge of the key principles of the Housing First model and how to use provisions available within housing and homeless legislation to secure accommodation is important too. Used to working within a safeguarding framework, you have a forward thinking, calm and organised but flexible approach, plus a willingness to actively contribute new ideas and approaches to improve service delivery. You’ll also have the confidence to attend meetings to promote this new service locally. Proficiency using Microsoft Office applications and a case management system is also required.

Support Workers are required to visit clients in their own homes or community locations, so you may be asked to use your own vehicle, therefore you must have a valid driving licence and be willing to use your vehicle for work purposes.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Volunteering Services Coordinator - North England
Fixed Term (12 Months)
£21,500 - £26,000

The role is based in and around the North West, North East and North Cumbria region, and candidates from this locality would be preferred.

About the role
This is a pivotal role in which you will have the opportunity to support the delivery of volunteering roles in our health and social care services so that a wider range of people can get involved in supporting people affected by cancer.

You’ll support the growth of volunteering in these services by delivering volunteer involving opportunities and enabling their sustainability. A key component of the role will be to work collaboratively with your peers and lead volunteers to enable a positive volunteer experience and delivery of effective practical and emotional support interventions to people living with cancer.

About you
It’s particularly important that you demonstrate sound knowledge of policies and procedures relevant to this role and experience of planning. A rounded understanding of volunteering in its widest sense is useful in addition. Most important of all though, your successful track record in supporting a range of volunteer led services working with a vulnerable client group within a health and care setting is needed to achieve our goals.

And what do we offer you in return? We commit to actively developing you and offer benefits including private medical insurance, life assurance, pension, generous leave, and interest free loans for season ticket and gym membership.

Any offers on this role are made subject to a criminal records disclosure check or equivalent.

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Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

We aim to encourage a culture where people can be themselves and be valued for their strengths so we seek to attract and employ the best people from the widest talent pool, reflecting the diverse nature of our society.

We will support you throughout the recruitment process with any reasonable adjustments required in accordance with the Equality Act. Please contact the Macmillan HR Team if you require support.

Job title: Field Veterinary Officer
Salary: Up to £54,398.20 per annum plus excellent benefits
Location: Homebased covering the Midlands
Job type: Permanent
Hours per week: 35 hours per week
Closing Date: 26 January 2021
Interview Date: w/c 08 February 2021

We are looking for a qualified veterinary surgeon with significant experience in small animal practice to join Cats Protection’s Veterinary Department.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of centres, volunteer-run branches and charity shops. During 2019 we helped around 191,000 cats and kittens, an average of 520 per day.

The Veterinary Team are responsible for ensuring that the behaviour and welfare, husbandry and treatment of cats in Cats Protection's care is maintained to a high standard at all times. The team supports our adoption and homing centres, branches and all other departments by offering advice, assistance and training where required. We also administer centralised ordering systems for commonly used veterinary products, so the charity can benefit from substantial discounts.

Reporting to the Senior Field Veterinary Officer the post-holder will be involved in the development and delivery of veterinary services throughout the charity with specific responsibility for the centres and branches in the Midlands region. The role is home-based and candidates must live in the area specified in the job description - some travel is necessary for the execution of the post holder’s duties throughout the UK, although during the Covid period this role will be completely home based.

The successful candidate will be pro-active, self-motivated with excellent communication skills, have a special interest in feline medicine and welfare and be able to work at a senior level within the charity. They will have the personality and knowledge to enthuse and engage with volunteers, employees and professional colleagues and help to promote Cats Protection’s veterinary policies nationally. Continuing Professional Development is actively encouraged.

To apply for this position please click the APPLY button. Our application process requires you to submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

We have an exciting opportunity for a Volunteer Journey Executive to join our team based in Chingford. You will join us on a full-time basis as part of a 3-month contract and in return for your hard work we will offer you a competitive salary of £35,354 per annum pro rata plus excellent benefits.
 

The volunteer journey describes an adult volunteer’s path through the Scouts. It goes from the moment they are first recruited and welcomed into the movement, through appointment and induction and into training, recognition and review.

We want to make this journey easier and more rewarding for all volunteers. As part of the Skills for Life strategy we are developing and supporting amazing section leaders by:

- Making sure that section leader teams have the right support for the future, by ensuring we have the right adult roles responsible for the right things

- Transforming the adult recruitment and joining process, making sure it is inclusive and welcoming

- Simplify training, focusing on developing and supporting amazing section leaders

- Creating a positive and rewarding volunteer experience for new and existing volunteers

- Helping equip section leader teams with the practical skills and knowledge needed to deliver a challenging and adventurous programme

To do this we are fundamentally reviewing our whole volunteer journey, including how we attract, recruit, appoint, train, review, recognise and refresh all of our adult roles. We have started from scratch to design a process, based on user research, that provides a great experience and makes the best use of digital technology.

The Volunteer Journey Executive Role:

This role will assist the Volunteering Innovation & Transformation Manager in partnership with volunteer and staff colleagues to design and develop processes and support resources to transform the journey. This will help us recruit more volunteers and provide a quality and positive volunteer experience to enable us to provide even more young people with skills for life.

What will you be doing in the Volunteer Journey Executive role?

- Working with the Volunteering Innovation & Transformation Manager and volunteer Project Leads

- Lead on the creation and delivery of new processes, systems and resources to achieve the programme deliverables

- Organise and support user engagement and other means of information collection and design co-creation methods

- Liaise with staff teams, across the organisation

- Work closely with staff and volunteer colleagues to manage the transition of any new products/processes/systems

- Act autonomously to deliver on stretching objectives related to The Volunteer Journey design and development

- Work with partners from the voluntary sector and use best practise to influence our process design for the volunteer journey

What we are looking for in our Volunteer Journey Executive:

- Experience of volunteering development with the ability to co-create simple but effective processes and resources to attract, train and retain adult volunteers.

- Ability to co-create and implement effective plans and develop practical solutions

- Good planning and organisational skills

- Ability to co-create solutions with a wide range of stakeholders

- Proactive in approach to project design and delivery

- Creative and innovative and can react to emerging thinking and adapt accordingly

- Confident in using different technology and social media

- Ability to use project management methodology/systems

- Experience of developing volunteering processes and support resources for volunteers or for a similar organisation

- Knowledge and understanding of current volunteering trends, challenges and solutions

- Experience of supporting the design and delivery of activities

- Experience of process development and measurement including undertaking research

What we can offer you as our Volunteer Journey Executive:

- 25 days holiday pro rata per annum + bank holidays

- Additional holidays between Christmas & New Year

- Life Assurance

- Simply Health Scheme

- Generous Pension Scheme
- Free car parking
- Gilwell park minibus service

Term: 3 month contract
Hours: 35 hours per week
Location: Gilwell Park, Chingford, London
Salary: £35,354 per annum pro rata

Closing date: Sun, 24 January 2021, 23:59

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

The Scouts is an equal opportunity employer and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies