Volunteering Management Jobs
As the Head of Volunteering, you will play a pivotal role in delivering an inclusive and impactful volunteering experience across the BHF. You will lead a dedicated team, engage with stakeholders across all directorates, and grow volunteering participation across the BHF. Your leadership skills will empower your team to achieve exceptional results and set new standards in the sector.
Key responsibilities include:
- Developing and maintaining trusted relationships with stakeholders across the organisation.
- Leading and motivating your team to deliver strategic plans and continuously improve performance.
- Driving digital transformation and innovation in volunteer management.
- Enhancing volunteer recruitment, experience, retention, and satisfaction.
- Ensuring compliance with financial, legal, risk, audit, and data protection guidelines.
- Representing the BHF at external volunteering events and promote volunteering opportunities.
About you
We are looking for a strategic thinker with strong leadership skills and a passion for volunteering.
To be successful in the role you will have:
- Senior Volunteer Management experience in a large multi-site operation which will include a large retail estate and an extensive community, fundraising, events and corporate team.
- A proven track record of leading teams and delivering strategic plans.
- Excellent knowledge of volunteering practices across the third sector.
- Strong communication skills and the ability to build relationships with internal and external partners.
- A commitment to Equality, Diversity, and Inclusion.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be held virtually over MS Teams shortly after the closing date. Second stage interviews will be held early-mid February at our London office.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below to be redirected to our career site.
If you are ready to lead and inspire a team to achieve great things, apply now to join us as the Head of Volunteering at the British Heart Foundation!
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Community Southwark
Community Southwark is the umbrella organisation for charities and community groups in Southwark. We support the Voluntary and Community Sector (VCS) with advice, training, and volunteers. We connect organisations to eachother, funders, and decision makers to make change, together.
We are proud to host Healthwatch Southwark (HWS) and support its work in connecting individuals and community groups to Health and Social Care Providers, ensuring their voices are heard and able to influence change. Healthwatch Southwark is the local health and social care champion. We are independent and have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care. We also help residents to find reliable and trustworthy information and advice.
Job Description
Main Purpose
The key objectives of the role are to:
· Develop and Co-ordinate the Community Health Ambassadors Network to address local health and wellbeing priorities and reduce health inequalities.
· Build relationships with historically under-represented communities.
· Research, adapt and share health and wellbeing messaging to effectively reach target communities and to help eliminate barriers for access to local services.
· Present feedback from Ambassadors to statutory partners and support Ambassadors to develop and deliver projects
· Provide support and advice to Community Health Ambassadors in their ongoing activities.
Principal Responsibilities and Accountabilities
Develop and co-ordinate the Community Health Ambassadors Network
-
Recruit new Community Health Ambassadors in Southwark, targeting communities where gaps are identified e.g. young people, older people, specific ethnic backgrounds.
-
Seek out, organise and facilitate training and engagement activities for Ambassadors to equip them with local knowledge and relevant skills.
-
Carry out the administration and monitoring of the Health Ambassadors programme, paying expenses, tracking attendance at ad-hoc paid activities, and maintaining regular contact
-
Build relationships with historically under-represented communities
-
Engage with Ambassadors to gather local health intelligence through regular surveys polls, and WhatsApp interactions.
-
Develop responses to community research, suggesting Ambassador involvement where appropriate.
-
Provide a link between Healthwatch and the Community Health Ambassadors Programme for community engagement opportunities.
-
Engage with local community and voluntary sector (VCS) organisations.
Research and presentation
-
Work with Council and Healthwatch colleagues to disseminate information and support communities with emerging challenges (e.g., food, finance, GP registration).
-
Research, adapt and share health and wellbeing messaging to effectively reach target communities and to help eliminate barriers for access to local services, including through multilingual resources.
-
Collate and share feedback with the Council, NHS and other relevant partners to develop solutions.
-
Compile intelligence from the Ambassadors Network into reports to inform stakeholders and future programs.
-
Support Ambassadors to develop and deliver interventions that address health and wellbeing priorities for Southwark communities
-
Attend ICS and Public Health meetings and collaborate with Healthwatch in South East London.
General
-
To support the mission, vision, values and strategic objectives of Community Southwark and Healthwatch Southwark.
-
To undertake other tasks from time to time and as appropriate, that may be required by management in line with the goals of the organisation.
-
To work within all of Community Southwark’s policies.
-
To perform five days (pro rata) consultancy on behalf of the organisation.
Changes
This is a description of the job as it is presently constituted. It is the practice of the organisation to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This would be conducted in consultation with you through your Support & Supervision sessions.
Person Specification
Knowledge, Skills and Experience Needed
-
Experience of community engagement
-
Experience of volunteer recruitment and management
-
Excellent project management skills including financial planning, time management, project planning, monitoring and evaluation
-
Ability to facilitate workshops and focus groups as well as excellent presentation and communication skills both written and oral
-
Ability to analyse and present data from surveys, community meetings and focus groups
-
Good organisational and time management skills
-
Ability to interpret research, legislation and policy and present it in an accessible way
-
An understanding of the demographics and health inequalities of Southwark
Personal Qualities
-
Ability to prioritise and manage own workload/caseload
-
High level listening, influencing and negotiating skill; positive, flexible and proactive attitude
-
Excellent interpersonal skills and ability to engage with people from all backgrounds
-
Reliability
-
A full commitment to equality of opportunity with practical ideas for its implementation within the scope of the post
We are the umbrella body for the voluntary and community sector in Southwark.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers?
Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?
This project has been commissioned in partnership with Sefton Metropolitan Borough Council to focus upon the community of Sefton and work in strong collaboration with the local substance misuse provider in this region. We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills.
Working under the guidance of the Peer Programme Manager for Cheshire and Merseyside, this post will continue the development of the project, recruiting and coordinating peers across Sefton, with a focus on supporting the local substance misuse services. Working in partnership with hepatitis C clinical teams, outreach services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings and ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across the region it is desirable that the post holder has a clean driving licence and their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Winchester City Penguins Swimming Club (WCPSC) based in Hampshire is looking for a CEO who will report to the Board of Trustees. We are looking for an inspirational leader to support the Charity's strategic direction and for the day-to-day management of the Charity, including operations, line management and membership relations
WCPSC is a registered charity which exists to create opportunities through swimming. We have been teaching Winchester to swim since 1901 and have been at the heart of creating swimming opportunities ever since. Over recent years WCPSC has seen significant growth in its lesson’s programmes and the number of swimmers competing at county, regional and national levels.
Almost uniquely among swimming clubs, we run a community outreach programme which aims to ensure inclusive access to swimming for all. We believe swimming is a fundamental life skill, which increases individuals’ safety near water as well as developing confidence, dedication, and responsibility. Through our community programme we run a series of local projects to increase accessibility to swimming regardless of ability or background, with our aim to ensure that all children leaving primary school can swim 25 metres.
Affiliated to Swim England, and as a Swim Essentials accredited club we are recognised as having high standards of governance and operation. We are governed by a board of elected Trustees with day to day running driven by a dedicated management team and supported by a huge number of volunteers who ensure we can offer a broad range of provision. WCPSC operates from four pools situated in and around Winchester at Bar End our new 50m pool, King’s School, St John Moore Barracks (ATR) and Oaklands Community Pool.
About the role
The CEO is a pivotal role at Winchester City Penguins Swimming Club. We are looking for an inspirational leader who together with the Board of Trustees, will set the strategic direction of the charity.
As CEO, you’ll have responsibility for the day-to-day management of the charity, working with the staff and volunteer team to manage the clubs lesson programmes, community, and competitive swimming squads.
To be successful in this role you will:
-
- Primarily:
- Lead and be seen as a leader with outstanding communication skills with the proven ability to positively influence.
- Possess clear organisational and management expertise.
- Possess excellent financial and budget management skills.
- Have a full understanding of the requirements, both in terms of financial and regulatory matters, of running a charity.
- Secondarily:
- Form excellent working relationships with relevant local groups as required in support of the club strategy.
- Preferably have swimming or sports industry experience.
- Primarily:
The client requests no contact from agencies or media sales.
As the organisation’s technical subject matter expert, this role will develop and oversee the delivery of Girlguiding’s strategic and operational priorities in relation to Activity Health and Safety. This is all activities where young members (girls) and adult members (volunteers) are involved.
The role manages the risk and holds responsibility for activity health and safety in all Girlguiding’s activities for girls, this includes adventure, events, local and international travel, venues and local Girlguiding properties.
The role leads work to develop, implement and embed improvements to Activity Health and Safety and will take responsibility for remaining informed about and advising on the implications of current and emerging health, safety and welfare legislation, including horizon scanning, evaluating options, making recommendations and generating action plans to ensure regulatory compliance.
Working in partnership and collaboration with staff and volunteers across the UK country and region teams, this role will support and develop strategies to ensure Activity Health and Safety is understood and implemented. The role will oversee investigations into activity health and safety incidents or near miss events.
The successful candidate must hold a relevant professional qualification and have experience of implementing health and safety management systems, strategy, policy and best practice. They will be able to drive and influence change whilst building strategic relationships both internally and externally.
Please note that this role will be known internally as National safety manager.
About Girlguiding
This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.
We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you requir
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
CoppaFeel! is looking for a Volunteer Community Manager to lead the day-to-day delivery of our volunteer programmes, ensuring they are effective and impactful for both volunteers and the young people we exist to serve. This role will be integral to implementing CoppaFeel!’s volunteering strategy and helping the organisation deliver on its strategic objectives.
The Volunteer Community Manager will work closely with the Senior Programmes Manager, Volunteer Engagement Executive, and Volunteer Administration Executive to drive volunteer recruitment, retention, and development. Together, they will ensure that volunteer initiatives are well-managed, engaging, and aligned with organisational priorities and values.
The role will also be responsible for embedding monitoring and evaluation frameworks to ensure that volunteer programmes and activities are insight-driven and demonstrate measurable impact.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will also be required to attend the office for quarterly team meetings, department meetings, and in-person training. We will provide plenty of notice for when you are required to be in for these purposes.
You will report to the Senior Programmes Manager and sit within the Education team.
Roles and Responsibilities
Line management
- Provide line management to the Volunteer Engagement Executive and Volunteer Administration Executive, ensuring the effective coordination and administration of volunteer programmes.
- Oversee the development of support, guidance, and resources for volunteers to ensure high-quality programme delivery.
- Foster a culture of collaboration, innovation, and continuous improvement within the volunteer team.
Volunteer Strategy and Programme Delivery
- Support the Senior Programmes Manager in delivering the volunteering strategy, ensuring it aligns with CoppaFeel!’s organisational strategy and objectives.
- Oversee the recruitment, induction, and onboarding processes for volunteers, ensuring a seamless and engaging experience.
- Lead on planning and executing volunteer training and community events, working closely with the Volunteer Engagement Executive and Volunteer Administration Executive.
- Develop and implement strategies to improve volunteer retention, satisfaction, engagement and participation
Volunteer Communication and Engagement
- Oversee effective communication with volunteers, including e-newsletters, social media content, and community management, in collaboration with the Volunteer Engagement Executive.
- Oversee the thanking and recognition of volunteers, including events, gifting, incentives, and post.
- Manage feedback mechanisms to monitor volunteer satisfaction and identify opportunities for programme improvements.
Operations and Administration
- Work with other departments to integrate volunteering across CoppaFeel!’s initiatives.
- Oversee outreach efforts to promote volunteer recruitment and engagement opportunities, ensuring they reach diverse audiences.
- Build relationships with regional representatives and external organisations to expand CoppaFeel!’s volunteer reach.
Skills, Experience and Qualifications
Essential
- Three years experience in coordinating volunteer programmes, with a focus on recruitment, engagement, and retention.
- Proven ability to support team development, with line management experience.
- Strong interpersonal skills, with the ability to build and maintain relationships with volunteers and stakeholders.
- Experience contributing to the development and implementation of initiatives to enhance volunteer programmes.
- An understanding of monitoring and evaluation practices, with the ability to collect and use data and feedback to improve programmes.
- Commitment to promoting equality, diversity, and inclusion in volunteer activities.
- Excellent written and verbal communication skills, with the ability to engage and inspire volunteers.
- Strong organisational skills, with the ability to manage multiple tasks and deadlines.
- Ability to work collaboratively within a team and independently when required.
Desirable
- Some experience working in the voluntary or charity sector.
- Familiarity with volunteer management platforms or digital tools for volunteer programme coordination.
- Experience supporting events or training for volunteers.
Main benefits, Terms & Conditions
Annual Leave: 22 days pro rata (plus public holidays). Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.
Hybrid working pattern with 3 days working from home (pro rata). Flexible hours with core hours of 10am - 4pm.
Training: We have a budget each year for employees training and development plans.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
The client requests no contact from agencies or media sales.
Background:
At Number 22 Community Counselling Services our mission is clear: to support the emotional wellbeing of our local community by the delivery of free at the point of use mental health / counselling services.
We have over 200 volunteer and remunerated counsellors working with children, young people and adults across our three agency locations and in a large number of local schools.
Number 22 is a well-funded organisation; managed by an active Trustee board and a dedicated management team.
Each year, Number 22 supports nearly 3000 clients, offering over 35,000 clinical hours of support. We have a training division where we provide CPCAB counsellor training and we offer clinical supervision free of charge to our counsellors and an extensive, subsidised CPD programme.
We take great pride in our work and believe that we make a real difference in the lives of our clients.
The role:
This role is for you if you are an accredited person centred / integrative counsellor with experience of safeguarding vulnerable clients. If you have a genuine passion for improving the outcomes of vulnerable people in Berkshire and can inspire others through your enthusiasm, we’d love to hear from you.
As Clinical Director, you’ll be at the heart of our strategic vision. You will play a vital role in safeguarding our work and helping shape the direction of the charity through building and nurturing trusted relationships with counsellors, partners and clients.
Our agency rooms are in Maidenhead, Windsor and Slough and we work in schools across the area.
The role is a 30 hour a week post with some flexibility around how those hours are worked. We are offering a £55,000 per year pro rata salary with generous annual leave with a permanent contract.
Applying for the role:
Please see the job application pack for full job details and do get in touch via email if you have any questions.
Applications are via the application form only please.
We will close the ad on the date advertised, not before.
First-round interviews will take place on 7th February; final interviews will take place on 14th February.
The client requests no contact from agencies or media sales.
St Sidwell’s Community Centre
We are a community centre in the heart of Exeter giving a warm welcome regardless of background, ability or circumstance. We offer a wide programme of activities, events and services for the local community.
At the heart of St Sid’s is our volunteering and work-experience programme, which provides opportunities across all areas of our work. We run a community café, a bakery and a cookery school; we grow vegetables and look after one of the few large green spaces in the city centre; we offer affordable meeting rooms and venue hire; free English for Speakers of Other Languages classes; and provide a wide range of additional support to the local community.
St Sidwell’s is open to all, but we specialise in working with people facing barriers to participation including people experiencing long-term unemployment; people with disabilities; people with convictions; people experiencing mental health problems; people with English as an additional language; refugees and asylum seekers; people experiencing addiction; and those who are homeless or vulnerably housed.
Background
Over the past few years there has been increasing demand for volunteer placements within the organisation alongside a growing need for a wide range of support within the community. We want to build and develop our offer to meet the needs of the community in a financially sustainable way. Thanks to support from The National Lottery Community Fund – we are now able to hire a person to a new role to help grow and reshape our volunteering and support programmes, helping to better meet the needs of our community and making our work more resilient for the future.
Role description
Key responsibilities
The purpose of this role is to lead the development of our Volunteer and Support programmes to:
- Provide a greater number of meaningful volunteering opportunities within the Community Centre
- Increase and enhance our support and training for all volunteers
- Ensure there is a clear, consistent and sustainable support offer for the local community
- Design and establish new Support Volunteer roles, to help provide increased support for the community, as well as increased volunteer opportunities
Volunteer Programme Development
- Set up volunteer working groups and committees to ensure the voice of a wide range of volunteers and potential volunteers is always integral to project development
- Lead the design and development of new volunteer roles within the organisation, in particular a range of roles focused on supporting others (Support Volunteers)
- Work with volunteers and staff across the organisation to identify training needs, design and embed appropriate training and induction for volunteers
- Support design and delivery of new volunteer pathways, including structured and/or accredited training enabling volunteers to develop in the ways they want to e.g. moving onto employment or education, supporting others or learning new skills
- Ensure volunteers are recognised and achievements are celebrated
- Ensure a consistently inclusive and compassionate approach to volunteers
Community Support Development
- Conduct a strategic assessment of ongoing support needs of centre users
- Creation of clear framework for support offered within the community centre by staff and volunteers
- As above, development of new Support Volunteer roles providing support to others including: peer mentors sharing lived experience; skills-based support e.g. IT; wellbeing and 1:1 listening support
- Facilitate other organisations providing support from within the Community Centre
- Development and implementation of partnership-based volunteer roles
Overarching project and organisational development
- Work collaboratively and proactively with key partners and stakeholders to improve volunteering and community support across organisations
- Develop new partnerships to improve outcomes for our beneficiaries and improve access to services
- Embed a framework for trauma-informed and compassion focussed ways of working within the organisation
- Develop a monitoring and evaluation framework, support project staff to collect monitoring data and evaluate the programme for continuous improvement
- Report to funders
- Work with the Centre Manager on developing a sustainable funding model for the programme and contribute to funding applications as required
- Contribute to organisational strategic development and innovation
Safeguarding
- Safeguarding Lead for the organisation
Staff management and relationships
- Manage the Volunteer Coordinator and Mental Health, Support and Wellbeing Lead. Potential to add management of Gardening Lead in Programme Year 2.
- Identify staff training and support needs
- Work collaboratively with team members from across the organisation to ensure effective project development and implementation
- Responsible to Centre Manager
Additional duties
- Attend team meetings and participate in community centre events
- Participate in training as required for the role and by the organisation
- Promotion of environmental sustainability throughout the project
- Any other duties as required by St Sidwell’s Centre
Person specification
Essential
· Minimum two years’ experience working with volunteers
· Experience working with people experiencing barriers to participation (see background description above)
· Strong understanding of community mental health needs and challenges and the support services available locally and nationally
· Understanding of trauma and compassion-informed approaches
· Experience designing and facilitating training
· Strong written and verbal communication skills and confidence communicating with people from a wide range of backgrounds and with people who have English as an additional language
· Project management experience, including budget management
· Ability to work effectively within a team
· Ability to effectively manage time and workload
· Experience implementing a monitoring and evaluation framework and keeping accurate records
· Experience reporting to funders
· Understanding of and commitment to confidentiality and data protection
· Strong IT skills including Word and Excel
· Strong commitment to our organisational values particularly equality, diversity and inclusion
· Willingness to undertake additional formal training and self-directed learning
Desirable
· Personal experience as a volunteer
· Experience working in the field of mental health and wellbeing support
· Evidence of training, CPD or qualifications relevant to the role
· Experience of providing supervision / 1:1 support to colleagues
· Experience writing successful funding bids
· Experience developing a monitoring and evaluation framework
· Experience developing income generation activities within a charity or social enterprise setting
· Skills in conflict resolution, de-escalation and non-violent communication
· An interest in and understanding of social justice and community development
Contract and employment terms
· £31,560-£33,392 (pro rata) depending on experience
· 22.5 hours / week (0.6FTE)
· 33 days holiday per year (including bank holidays) pro rata, with additional day added for every year of service (to a maximum of 5 additional days)
· Lunch in our community café on working days
· Statutory pension contributions
· Contract will be on a 3-year fixed term basis, with possibility to make the role permanent subject to project development and funding
· Role is subject to an enhanced DBS check
This role is funded by The National Lottery Community Fund.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference to the lives of families in Leeds?
Leeds Baby Bank is looking for a new Unit Manager and would love to hear from you!
This is an exciting opportunity to join a fast-growing charity dedicated to ensuring all children can thrive and develop as they should.
At Leeds Baby Bank we provide essential baby equipment to families in crisis using a referral service through a health or social care professional. Some of the items we provide are pre-loved by other families, helping to reduce landfill and promote a more sustainable city. We are passionate about building community and have an active regular team of volunteers.
About the role
The Unit Manager is central to the charity's day-to-day running. You will coordinate and support volunteers while undertaking key operational tasks and work closely with various stakeholders, referral partners, and beneficiaries.
The ideal candidate will have experience managing a volunteer team and have excellent customer service and communication skills.
Please note this post is a job share
Main duties and responsibilities
In this key role, you will be responsible for ensuring the smooth running of the Leeds Baby Bank Unit.
- As Unit Manager you will be in charge of the day-to-day activity of the unit ensuring we provide an excellent service to beneficiaries and referral partners.
- Responsibility for managing volunteers including recruitment, induction & training and ongoing development and support of volunteers.
- Arrange volunteer expenses and rotas
- To ensure excellent customer service is provided to beneficiaries and referral partners
- Updating and managing referrals through our database and online portal
- Coordinate and assist with unpacking deliveries into the Unit. Ensuring stock is safely stored in the correct locations and the inventory is updated.
- Along with the Charity Manager, ensuring health and safety guidelines are followed in the Unit
- Follow all security procedures, ensuring a high level of security is followed in the Unit at all times
- With the Charity Manager, ensure Leeds Baby Bank follows GDPR at all times, especially in relation to the storing of beneficiary information
- Creating content for social media where possible
Hours: 19 hours per week
This role is permanent and is a job share. The hours for this role are currently:
- Wednesday midday - 4pm,
- Thursday 8am - 4pm
- Friday 8am - 3pm.
Salary: £27,944 full-time equivalent- £14.33 per hour.
Location: Leeds Baby Bank, St John’s Centre, Leeds. Moving to a new location near Armley Gyratory in 2025.
Closing date to apply: Monday 27 January 2025 at 9 am.
Interviews: Friday 7 February 2025
Please note: this role is subject to a DBS check
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference to the lives of families in Leeds?
Leeds Baby Bank is looking for a new Community Development Manager and would love to hear from you!
This is an exciting opportunity to join a fast-growing charity dedicated to ensuring all children can thrive and develop as they should.
At Leeds Baby Bank we provide essential baby equipment to families in crisis using a referral service through a health or social care professional. Some of the items we provide are pre-loved by other families, helping to reduce landfill and promote a more sustainable city. We are passionate about building community and have an active regular team of volunteers.
About the role
The Community Development Manager is a varied and rewarding role. You will be responsible for developing the charity's community work, raising the profile of Leeds Baby Bank and developing links with external stakeholders. You will manage the community space at the charity's new premises, developing new streams of income generation and building relationships within the community.
The ideal candidate will be able to work independently using their initiative to network effectively and build positive working relationships. Communication is key to this exciting new role!
Main duties and responsibilities
Managing and developing the Outreach programme
- Managing and supporting the Outreach volunteers and setting up an Outreach programme to run weekly from the charity’s new premises.
- Assisting with identifying funding opportunities for Outreach and supporting applications.
- Effectively using the database to collate and analyse management information from the Outreach programme and sharing with the Charity Manager.
Community links & opportunities for beneficiaries
- Develop links and relationships with relevant organisations in the voluntary and public sectors, including highlighting networking opportunities and presenting to external organisations.
- Create opportunities for our beneficiaries to be hosted at our new premises such as Baby First Aid, Baby Massage
- Facilitate and organise events and workshops for our beneficiaries.
Managing the charity’s community spaces
- Promoting the space within Leeds using your network of contacts, social media, advertisements
- Diary and invoice management of the community rooms
External marketing & comms
- Responsibility for the social media of Leeds Baby Bank
- Creating and producing marketing materials for the charity including posters, flyers and online content
- Keeping the charity’s website up to date, especially the events and news pages
Hours: 19 hours per week
This role is permanent. The hours are likely to be Monday - Wednesday, but this is open to discussion at interview.
Salary: £27,944 full-time equivalent- £14.33 per hour.
Location: Leeds Baby Bank, St John’s Centre, Leeds. Moving to a new location near Armley Gyratory in 2025.
Closing date to apply: Monday 27 January 2025 at 9 am.
Interviews: Monday 10 February 2025
Please note: this role is subject to a DBS check
The client requests no contact from agencies or media sales.
Changing Lives supports people facing the most challenging of circumstances to make positive and lasting change in their lives.
Job Title
Corporate and Events Fundraising Manager (South)
Project
Fundraising
Band / Tier / Level
Band 6.1
Reporting to
Senior Fundraising Manager
Location
London
Salary Band
£30,750 (plus London Weighting £4,250)
FTE / Working Hours
Full Time (37 hours per week)
Overall Role Purpose
Changing Lives is a national charity supporting over 15,000 people each year facing homelessness, domestic violence and abuse, long-term unemployment and those in recovery. It is an exciting time to join Changing Lives as we expand our operations into London. We are seeking an experienced, proactive and passionate Corporate and Events Fundraiser (South) to expand our small, but dynamic fundraising team.
The Corporate and Events Fundraising Manager (South) will develop and implement fundraising strategies to cultivate strong relationships with new corporate partners and organise high-impact fundraising events to increase awareness and income. The successful candidate will also support fundraising across Birmingham and Northamptonshire, where we have established front-line services.
The role offers flexible, hybrid working and will be based from one of our London services and remotely from home.
Key Activities
· Work with the Senior Fundraising Manager to review and implement the fundraising strategy for the South.
· Work closely with the Communications Team on projects, campaigns, appeals and events.
· Deliver a strategy to identify, recruit and retain new corporate donors, Charity of the Year partnerships, payroll giving, corporate sponsorship, and gifts in kind to maximise income and deliver against targets.
· Attend corporate networking events to develop leads.
· Undertake research into potential corporate partners, understanding their motivations and criteria for choosing Charity of the Year partnerships.
· Develop and manage a pipeline of suitable companies to approach.
· Develop cause-related marketing partnerships with corporates
· Deliver a high standard of account management to corporate partners through excellent stewardship, meetings, partnership agreements, reporting and sharing success.
· Collaborate with the Fundraising Team to promote relevant fundraising products, events, appeals and campaigns to new and potential corporate partners.
· Collaborate with the fundraising team to identify relevant products, events and campaigns that will be of interest to existing and potential corporate partners.
· Promote existing fundraising events to increase donor participation.
· Build a portfolio of high-quality events to market to potential donors to increase engagement and income.
· Manage all aspects of event planning, including budgeting, logistics and marketing.
· Secure corporate sponsorships, raffle and auction items for events.
· Recruit and manage volunteers for events.
· Deliver a high standard of event stewardship.
· Support donors in maximising their event fundraising.
· Accurately budget, forecast and record income and expenditure, keeping accurate records of activity.
· Manage corporate partnerships, donors and events on our CRM, Dynamics 65.
· Follow the Donor Thanking Strategy and bank donations in line with our Ethical Fundraising Policy.
· Ensure donor communication is handled appropriately in line with GDPR compliance and log any complaints or breaches immediately.
· Work closely with the Communications Team to raise our profile across social media and press.
· Build strong relationships with project staff across London, Birmingham and Northamptonshire.
· Support any fundraising across other fundraising streams including individual, community, legacy and small grants.
· Act as an ambassador for Changing Lives, representing the charity in a professional manner and undertaking public speaking at events, meetings, pitches and networking events.
· Keep up to date with industry standards and developments as well as competitor analysis.
· Bring a creative and proactive attitude to the team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Based near Salisbury, Wiltshire
Salary: £23,500 - £25,000
Full time, permanent
Reporting to Community Fundraising Manager, Events Manager, Head of Events
Interviewing on a rolling basis
Closing deadline Friday 14th February (may close early if a suitable applicant found)
Are you highly organised, self-motivated and enthusiastic? Are you looking to build your experience in the charity sector and in special events?
Horatio’s Garden is looking for an Events Assistant to join its friendly and growing team which creates, organises and implements a wide range of special events.
Horatio’s Garden is an independent charity that nurtures the wellbeing of people after spinal injury in beautiful, vibrant sanctuaries within the heart of NHS spinal injury centres. Leading designers create the accessible gardens where the charity’s team, alongside volunteers and creatives, care for people and plants alike.
The charity is growing. With seven garden projects open, we have an eighth garden under construction in Sheffield due to open in 2025. After winning ‘Best in Show’ at RHS Chelsea Flower Show in 2023 with a show garden designed for people with mobility needs, the charity’s profile was significantly increased and there are major plans to expand the special events programme to raise awareness and generate sustainable income.
We are looking for someone who has
- A passion for the charity sector
- Strong administrative and organisational skills
- Flexible, can-do attitude, with the ability to remain calm and professional when under pressure
- A willingness to learn new skills and to develop existing skills
- An ability to self-motivated and work independently, as well as part of a team
- An ability to prioritise and deal with multiple requests
- Strong verbal communication skills with the ability to communicate with people of all levels
- Good IT skills and proficiency in Microsoft Office applications
Key responsibilities
· Assist with the administration and coordination of fundraising and stewardship events
· Assist with communications, mailings and guestlist management
· Set up event ticketing
· Update supporter details on the fundraising database
· Support with third party fundraisers including responding to queries, sending out fundraising packs and monitoring income
· Attending events where required including some evenings and weekends
· Perform general office administration tasks
As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.
How to apply
Please read the full job description before applying. Please send your CV and cover letter (no more than 2 sides of A4) outlining why you are suited to the role by selecting Quick Apply. The closing date for applications is . We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About ELBA
ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year.
At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled.
Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities.
Job Purpose
The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives.
Working for ELBA
As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.
ELBA is a very diverse organisation, representative of the community we serve in East London.
Key Responsibilities:
1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.
2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.
3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.
4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.
5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.
6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.
7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence.
Key Competencies:
• Proven leadership and team management experience.
• Strategic planning and alignment with organisational goals.
• Operational excellence with a focus on systems, processes, and reporting.
• Stakeholder management and data-driven decision-making (Salesforce preferred).
• Strong focus on impact measurement and resource efficiency.
Person Specification:
• Extensive senior operations and line management experience.
• Expertise in ESV, community development, and corporate partnerships.
• Knowledge of compliance, risk management, and regulatory standards.
• Skilled in resource planning, budgeting, and cross-functional collaboration.
• Experience in digital transformation and CRM systems.
Desirable:
• Formal project management qualifications (e.g., PRINCE2, PMP).
• Understanding of social impact measurement and safeguarding policies.
ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications.
Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Keep in Mind will be delivered by a network of Delivery and Support Partners. It brings together collective expertise to achieve a whole systems approach to Community Therapy and Support Services. This role involves supporting people living with dementia and their carers or families to access essential networks and information.
We are looking to recruit people who are passionate about working directly with people who may be newly diagnosed or worried about their memory or people that may need support to access home and community services.
You will bring your excellent communication and organisational skills and experience to assess people's need to access a range of information, specialist services and support delivered by a range of partner organisations.
IT Proficiency: Strong skills in Microsoft Office and confidence in using databases to manage information accurately.
Passion for Community Work: If you have excellent interpersonal and communication skills, experience in social care or health, and are seeking a rewarding role, we’ll provide the training to set you up for success.
Empathy and Motivation: A natural ability to connect with others and make a positive impact in their lives. Active listening skills and experience in holding motivational, person-centered conversations are essential.
Main duties:
- Carry out initial holistic strengths-based assessment for people accessing our services and projects.
- Co-produce appropriate and proportionate support plans
- Supported signposting for individuals internally and to external support where appropriate
- Accurately record information and keep all systems up to date
- Liaise with the people we support, their important individuals and next of kin as required
- Liaise with statutory agencies as required and maintain professional relationships
- Support colleagues to evolve, develop and embed new approaches and ways of working where required, including taking part in projects and learning opportunities
- Achieving agreed targets, reporting on key performance indicators and highlighting impact using case studies and life stories.
- Work closely with the wider team to ensure appropriate cover for all services as per Age UK Doncaster continuity plan.
- To undertake any other reasonable duties in line with the job purpose that may from time to time be required by management.
To take the fear out of ageing by empowering and supporting older people in Doncaster to live and age well.
The client requests no contact from agencies or media sales.
At Home-Start Oxford we make a big impact for families in the local area. We’re seeking a dynamic individual who shares our passion for supporting parents and young children.
Working alongside our other Family Coordinators, you will play a vital role in our team. You will be the first point of contact for families seeking support and will evaluate referrals and carry out home assessments. You will also be responsible for managing a team of volunteers who support families in the home. Your role encompasses matching volunteers with families, providing support to volunteers and delivering training. Alongside your colleagues you will help in the recruitment of volunteers to ensure volunteers have a rich and rewarding volunteer experience.
This is the perfect opportunity to make a meaningful difference for local families. Our ideal candidate will:
· Have experience working in a family support role
· Have safeguarding experience
· Have a strong understanding of the needs of families with young children
· Have knowledge or experience of supporting children’s early learning and development
· Have experience of being or working with volunteers
· Be able to demonstrate great people management skills
· Be able to work collaboratively and build strong networks within the local community and with other agencies
· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.
The client requests no contact from agencies or media sales.