Volunteer Management Jobs
Community Fundraising Manager
The Mencap Community and Events Team has an exciting opportunity for a dynamic, motivated and passionate fundraiser, dedicated to raising as much funds as possible to help make the UK the best place to live for people with a learning disability to join our team as Senior Community Fundraising Manager covering England and Wales.
Covering the England and Wales the Community Fundraising Manager will be responsible for managing various income streams across the Community portfolio working closely with the wider team.
Within this role, you will achieve agreed fundraising targets through effective management, support and cultivation of both existing and new regional supporters including: individuals, groups, associations, local corporates and schools whilst maximising the current portfolio of Mencap owned products. You will research, identify and develop new community fundraising opportunities, areas of potential support and build a robust pipeline for restricted grants and corporate partners.
The role is home based. There will be travel around the areas that the role covers.
This position is a permanent, full-time role to work 37.5 hours per week, Monday – Friday. The nature of community fundraising is that there will be evening and weekend work, for which time off in lieu will be given.
Key skills and requirements (essential):
· The ability to develop, implement and monitor strategic plans, present budgets and interpret financial information
· The ability to research, assess and initiate new opportunities within the context of an overall plan
· Able to recruit, develop and train, motivate and manage individuals and teams of Volunteers to give their very best
· Able to use interpersonal skills in order to engage effectively with others, understand what motivates them and respond appropriately
· Written communication skills and a high level of numeracy to be able to produce business plans, monthly reviews, press releases, letters, presentations and other similar documents
· Excellent verbal communication skills, to be able to deliver presentations and give local media interviews
· Able to work as part of a team, to see and understand the national picture and to contribute effectively to team plans and goals
· IT literate – use of word-processing, spreadsheets PowerPoint and databases
· Experience of working in community fundraising and delivering or exceeding income targets
Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do. With us, it’s never ‘just a job’. In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website. At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Benefits
Why join Mencap?
· 24 days annual leave plus bank holidays + a variety of benefits including pension and holiday buying options.
· Ongoing training and development opportunities to enhance your skills.
· A supportive and inclusive work environment where your contributions are valued.
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities. If you're ready to embark on a rewarding career that truly makes a difference, apply now!
About Mencap
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.
Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.
You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.
In return for your hard work and passion, we can give you real meaning and purpose in your work.
Head to Toe, the charity of Cambridgeshire and Peterborough NHS Foundation Trust (CPFT), has been awarded a 3-year grant to support patients receiving end of life care. This is a partnership between Head to Toe, CPFT voluntary services, NHS community nursing teams, and charity end of life volunteering specialists, the Anne Robson Trust.
Working alongside healthcare services, you will co-ordinate a group of compassionate, dedicated volunteers, who will support members of their local community in the last months of life, providing company, comfort and companionship to patients across Cambridgeshire and Peterborough.
You may have experience in similar projects, or come from a clinical background, but will understand and champion the role of volunteers in enhancing NHS services and patient experiences. You will be passionate about this type of work, and understand the importance of helping people to have a 'good' death.
The successful candidate will need experience within volunteer administration in addition to excellent organisational, communication and networking skills. Bespoke training will be provided by the Anne Robson Trust, as well as ongoing support to help the post-holder recruit and train volunteers.
The Butterfly Volunteer Coordinator will be responsible for the development, implementation, and scale of the Community Butterfly Volunteer Service, which can bring huge benefits to patients, staff, volunteers, and our local communities. You will have day to day responsibility for the recruitment, interview, selection, training and management of Butterfly Volunteers.
The post requires a flexible approach with hybrid working, with travel across the region, attending in-person meetings and events. Due to the nature of volunteer recruitment this will include occasional evening and weekend work.
This project will be supporting patients and their families on their journey through end of life care, and will require compassion, dedication and an ability to navigate difficult situations sensitively.
The client requests no contact from agencies or media sales.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Southbourne (Dorset) team.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
*** PLEASE NOTE THIS IS A SIX MONTH FIXED TERM CONTRACT ***
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Resource Futures’ roots are in community impact and our community projects inspire individuals and communities to act on climate issues. The projects we deliver are many and varied, and all enable people to play their part in reducing waste and living more circular lives. In addition to strong outcomes related to sustainability, these projects build local connections and improve community resilience.
This is a new role, and you will be joining the team at an exciting point in its development, as we consider how we evolve the work. You will work closely with our Community Impact Lead to support both the delivery and the development of our community work. The Community Impact work at Resource Futures is an important part of our business; it captures a number of long-term projects which are at the heart of our company. These include Community RePaint, Community Action Groups Devon, Community Action Groups Somerset, the Fixy project, the Gloucestershire Real Nappy Project and more.
We are looking to build on our strengths and track record of delivering quality, impactful community projects. We therefore have an exciting opportunity for an experienced individual to join our Community Impact team.
What you will be doing
- Project delivery: Getting involved in project delivery, such as foundational research for project development and delivering workshops.
- Project management: Overseeing the effective delivery of projects, including reporting, and supporting the planning and set up of new projects as they come online.
- Innovation and Development: Supporting us to improve and expand our projects and programmes. You will also assist in identifying new projects or funding opportunities and contribute to the preparation of funding proposals. This may involve exploring options for the governance structure of this area of work.
- Marketing and communications: Promoting our projects, developing our external communications and acting as an ambassador for our community work.
- Monitoring and evaluation: We are on a journey to better capture the impact of specific projects, and the impact that our community work has collectively. You will take an active role in supporting this element of our work.
- Partnership working: Collaboration is key to our approach. You will liaise with existing clients and partners for project delivery, develop new partnerships to further our aims and also take part in key networking and external events.
- Team development: You will work closely with the Community Impact Lead to contribute to the development of the team, during our team meetings and away days. You will be comfortable managing staff, teams and subcontractors to deliver desired outcomes.
- Day-to-day operations: Working closely with the Community Impact Lead, HR and Finance, to support our remote project teams, problem solve issues as they arise, develop our internal systems and processes, maximise efficiencies and drive improvements.
Benefits include:
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part time employees).
- One volunteer day each year (pro-rata for part time employees).
- A generous ethical pension plan (the company will match up to 7% of your contribution).
- Life assurance cover.
- Employee Assistance Programme, offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
- Cycle to work scheme and on-site secure bike parking and showers at our Bristol
We are an equal opportunities employer, welcoming applications from all, and we will always consider flexible working options if appropriate. We are Disability Confident and committed to recruiting, retaining, and developing people from the widest possible pool of talent. We are an accredited Living Wage employer, committed to paying a wage based on the cost of living to all of our people.
Deadline 23:59 on Wednesday 8 May.
Interviews to be held on Thursday 16 and Friday 17 May.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager (EPRM) for the Midlands region. This region includes West Midlands. (Please only apply if you are based in Midlands, ideally Birmingham)
Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.
As an EPRM you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as EPRM will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.
The EPRM role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list
- Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres
- Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
- Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
- Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school
- Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.
We are looking for:
· A motivated self-starter
· Confident leader who can quickly support develop an existing team
· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure.
· An understanding or experience of managing varying relationships, including volunteers
· A great promoter and inspirer in helping young people achieve their potential
· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel throughout the Midlands region (covering both East and West Midlands)
DBS Required: YES
Additional Interviewing Details
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 10th May 2024. Please note applications without a cover letter will not be considered.
Interviews will take place with a Regional Manager (TBA), member of the Midlands team and Lee Palmer (Director of Educational Partnerships) via MS Teams, tentatively week commencing 24th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
Closing date: 12/05/2024
Interview date: 21/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
You will:
- Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation
- Accurately record all work completed within given timeframes
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Flexible locations across Lambeth & Southwark
Closing date: 12/05/2024
Interview date: 23/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the Lambeth Temporary Accommodation Support Service. Our team are commissioned to work with, and support individuals placed in temporary accommodation by the London Borough of Lambeth.
You will:
- Assess the housing and other needs of people living in Temporary Accommodation in Lambeth
- Complete referrals for immediate and long-term housing options, and refer people to organisations that can help with other support needs
- Work creatively with the local authority, community-based services, staff and service users to ensure that support is personalised, effective and measurable
- Contribute to evaluation and measuring impact.
To succeed as the Lead Worker, you will be:
- Organised and efficient in your work
- Excellent at communicating, forming and maintaining effective working relationships with a range of stakeholders
- Organised and able to manage conflicting priorities and deadlines, including administrative tasks
- Competent at using a computer and a range of software packages
- Responsive and flexible to the needs of the team and service users.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Childhood Trust
The Childhood Trust is London’s child poverty charity. Children growing up in poverty face multiple and complex challenges which limits their potential and development, leading to poor health and life chances in adulthood. Our work is focused on supporting the 700,000 children living in poverty in London.
The Childhood Trust’s volunteering programmes are a vital part of our work. Not only do they deliver direct support to children living in poverty and the communities that support them across London, they help us to engage our corporate partners in making a real, tangible difference. Our corporate partners represent many major UK businesses across a number of sectors, and together they raise vital funding for our work. Employees from our corporate partners also donate their time, to ensure the delivery of our volunteer programmes. DACL and APP are an essential part of the experience for businesses partnering with the charity.
Role Description
As Volunteer Programmes Manager, you’ll be responsible for managing the successful delivery of projects in the Decorate A Child's Life (DACL) and Adventure Play Partnership (APP) volunteering programmes. Your role will include managing the day-to-day operations for Volunteer Programmes, oversight of programme coordination, reviewing and updating procedures on a rolling basis and keeping good records, including financial monitoring and collecting impact data for regular reporting. This role may at times include attending site visits to scope projects, and leading and supervising groups of volunteers during project installations.
You will work closely with fundraising colleagues to match partners/corporate volunteer groups to projects, and from time to time you’ll contribute to scoping new opportunities to adapt our offer for potential partnership pitches. Our Corporate Partnerships Manager will be a key colleague, as you’ll work together to plan and organise volunteering opportunities and to plan and implement a high-quality volunteer experience that ultimately helps the charity to secure income generation corporate partnerships. You’ll need to take a lead role in monitoring and reporting on progress, including the expenditure budget for project delivery, the level of delivery and the capturing of feedback from both beneficiaries and volunteers.
Join us and you’ll be part of a friendly, fast paced and flexible team that are deeply passionate about the work they do and the difference they make for children experiencing poverty in London.
Key duties and responsibilities:
- Ensuring referral partners and programme stakeholders receive a high-quality end-to-end service and timely responses to enquiries.
- Project co-ordination and liaison with suppliers, designers, families, social workers, and referral partners.
- Maintaining project budgets adn impact reporting
- When necessary, conducting site visits to family homes and youth/community centres prior to project delivery (this will require travel within London).
- Updating programme forms, paperwork and records using systems such as JotForm, Salesforce and Microsoft applications.
- When necessary, managing volunteer groups on project delivery days, including carrying our practical tasks such as painting, furniture building, as necessary
- Contributing to the review and evaluation of volunteer programmes and informing future decision-making
- Producing and maintaining volunteer programme comms materials and Childhood Trust website copy
- Building strong relationships with colleagues across The Childhood Trust
This is a hybrid opportunity, a blend of homebased and office working. This role requires you at time to be working on-site delivering volunteering projects across London.
How to apply
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs. Your statement should address the following:
1. Your motivation and passion to work at The Childhood Trust, why you are interested in this role and our organisation.
2. How your experience, skills and knowledge demonstrate your ability to succeed in this role
Closing date for applications: Tuesday 7 May 2024 at Midday
Interviews will be held on 15th and 16th May 2024
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs. Your statement should address the following:
1. Your motivation and passion to work at The Childhood Trust, why you are interested in this role and our organisation.
2. How your experience, skills and knowledge demonstrate your ability to succeed in this role.
Closing date for applications: Tuesday 7th May 2024 at midday
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The senior member of staff is responsible for ensuring the decisions of the Board are acted upon and the charity meets the legal and regulatory requirements of a CIO. The key focus will be on development of new income streams as we navigate challegnes across the site. The General Manager will oversee the implementation of the new Buisness Development Plan. Support the team of volunteers in project managment and fundraising to support the ambitions of the Board. HR management and financial control will be an important part of the role.
Thatcham Memorial Foundation is a Charitable Incorporated Organisation (CIO) that serves the people of Thatcham and surrounding areas.
The client requests no contact from agencies or media sales.
METRO, In partnership with Turning Point, NAZ and London Friend, delivers a model of sexual health support (SASH) throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster. We are looking for a manager to lead the counselling team to deliver high-quality person-centred services within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues, and the role will support staff to work with people from communities such as LGBTQ and Black and Asian Minority Ethnic backgrounds and young people.
[Programme]
METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster. Turning Point is the lead partner for the contract and a matrix staffing model is in place. The post-holder will be line-managed by METRO Head of Mental Health and Wellbeing and work alongside staff from other agencies. They will need to work closely with the Turning Point Operations Manager, contributing to management team meetings, and working
collaboratively with other managers across the service. The role will also be clinically supervised via independent supervisor arranged through METRO.
The post holder will also manage an additional contract under METRO called Cherish Hounslow. This contract is in partnership with NAZ, to deliver groupwork and counselling to LGBTQ+ BAME residents in Hounslow. There will be two posts to line manage in this contract, a group work lead and a counsellor.
[Role]
You will lead the liaison and development of work in the local community to promote referrals and joint working across the client pathway and be responsible for supporting the Operations Manager at Turning Point with reporting on the SASH counselling service. The post-holder will also work with the Head of Youth and Mental Health & Wellbeing, to manage Cherish Hounslow.
You will be required to lead and manage the therapeutic team including direct line management of counsellors for sexual health and HIV, LGBT HIV/Sexual health counsellor (supported by London Friend), Black African and other global majority counselling (supported by NAZ) and volunteers within all aspects of the programme. Also, the post holder will carry out clinical assessments, and recruit and line manage volunteer counsellors to support the programme. The postholder will also carry a small client caseload themselves.
The post holder will ensure the completion of all external and internal monitoring and evaluation requirements, including regular performance reports for funders for both services. This will involve the use of appropriate outcome measuring tools, including CORE, and maintaining good relationships with funders and other external stakeholders and partners through regular communication.
JOB DESCRIPTION
Job Title: Counselling Support and Development Manager
Responsible to: Head of Counselling
Location: Norwich and Great Yarmouth
Hours: 30 Hours Per Week
Salary: £33,000 per annum FTE (pro rata to 30 hours per week)
What are we looking for?
Sue Lambert Trust are looking for a resilient and experienced counsellor ready to take on the challenge of a leadership and management role within an organisation passionate about offering a kind, safe and supportive therapeutic service to survivors of sexual abuse and violence. In this role you would be responsible for the professional development of our team of counsellors as well as supporting both trainee and experienced counsellors in their work with us.
Background Information:
Sue Lambert Trust provides kind, safe, supportive help for people who have experienced sexual or domestic abuse at some point in their lives.
We provide free, specialist support that enables people to recover, heal and build resilience to face the future. Our support is organized around a three-phased trauma informed approach.
Phase One Groundwork is designed to support clients with practical issues as well as providing stabilisation in preparation for counselling. Around 200 clients per year access this service.
Phase Two Counselling is the core provision and is delivered by 50+ trained counsellor volunteers working with around 300 clients weekly.
Phase Three aims to build resilience and includes interventions such as self-help groups.
We are funded by the Office of the Police and Crime Commissioners Office, Ministry of Justice, National Lottery and several local and national Trusts and Foundations.
With the launch of a new strategy to guide us through to 2026 it is an opportune time to be joining an organization that is ambitious in its support for its clients.
Job Title:Counselling Support and Development Manager
Responsible to: Head of Counselling
Job purpose:
- To ensure that all counsellors and staff are provided with the skills and knowledge to deliver and develop Sue Lambert Trust services.
- To support the Head of Counselling to manage a team of staff and counsellors in delivering effective, safe and quality counselling and other appropriate therapeutic services.
- To support the Head of Counselling in the development of clinical services, and work collaboratively with the Service Support and Development Manager to implement Trauma Informed Practices (TIP)
- To support the Head of Counselling in creating a safeguarding culture throughout the organisation.
Main responsibilities:
Operational Delivery
1. To develop and lead a needs-based plan for the learning and development of the counselling team aligned with Sue Lambert Trust strategy.
2. To organise and manage trainee counsellor placements, working in partnership with counsellor training providers to support and develop trainees in their ongoing training.
3. To act as the Senior Counselling Lead for all trainee counsellors, undertaking case management monthly
4. To work collaboratively to develop and support the implementation of consistent working practices across our sites with a focus on our Great Yarmouth office.
5. To lead on the development and training of a dedicated team of EMDR practitioners.
6. To act as one of the designated safeguarding leads within the organisation, providing support to Senior Counselling Leads and counsellors
7. To deputise for the Head of Counselling as and when required
Service Delivery
1. To provide one to one counselling and other therapeutic services as appropriate in line with the policies and requirements of the organisation
2. To ensure a skilled clinical team can deliver initial assessments, review and top-up calls, effective allocations, and any other services as directed.
3. To line manage the Senior Counselling Leads based in Great Yarmouth
4. To lead on best practice in clinical service delivery as outlined by BACP guidelines and statutory and regulatory requirements throughout the organisation.
5. To liaise where necessary and appropriate with external supervisors to support counsellors and clients.
Service Development
1. To ensure the clinical team collect client outcome measures and experience of service feedback to inform the ongoing development of the organisation.
2. To lead on recruiting, interviewing, inducting, and training new volunteers and trainees
3. To lead on clinical development within the counselling management team working alongside the Service Support and Development Manager to ensure quality of policies and procedures is client centred and trauma aware.
4. To lead on the development of our services ensuring they are accessible to all our users, monitoring and implementing practices that reflect our ongoing commitment to Equality, Diversity and Inclusion (EDI)
5. To champion developmental change in our service delivery and provide support and training to enable this
Other Duties
1. To maintain a physical presence across our offices, working to a flexible principle of a 60/40 split between Great Yarmouth (60%) and Norwich (40%)
2. To work within the policies and procedures of the organisation
3. To work to the principles of equality and diversity within all aspects of the organisation
4. To promote the work of Sue Lambert Trust to stakeholders as and where applicable
5. Any other duties as commensurate with the role
PERSON SPECIFICATION – Counselling Support and Development Manager
Qualifications:
1. Minimum Diploma level qualification in counselling
2. Minimum 450 hours clinically supervised counselling experience
3. Achieved or working towards BACP accreditation.
Skills/knowledge required:
1. Experience of planning and implementing a needs-based training and development programme for a team
2. Experience of working and understanding the needs of trainee’s and volunteers within a service
3. Experience of working in a client focussed multi disciplinary service
4. Experience of implementing quality standards and training across teams of staff, volunteers and trainees.
5. Experience of implementing and managing change
6. Current ongoing and proven counselling experience within an organisation
7. A deep understanding and empathy with people who have experienced trauma particularly in relation to sexual violence and abuse.
8. Exceptional communication skills, both verbal and written, with proven ability to communicate with a range of different people
9. Clear understanding of the person-centred counselling approach and/or EMDR or Somatic therapy, within the context of a person centred service.
10. Experience in working with other agencies and stakeholders
11. Experience of managing and implementing processes to collect and analyse evidence of the impact of services on clients e.g. outcome measures and experience of service questionnaires
Personal Attributes
1. Collaborative and enabling
2. Dynamic / solution focussed approach
3. Ability to work well within a team and across different disciplines and counselling modalities
4. Ability to work on own initiative and to lead diverse teams
5. Good negotiation skills
6. Ability to motivate and manage people, displaying clear leadership when and where required.
Other requirements:
1. Ability to work flexibly with occasional unsocial hours
2. Ability to commit to working across multiple venues
3. Full driving licence or ability to travel at alternative locations in the county (for which reasonable expenses will be paid)
4. To attend clinical supervision as required by BACP
Application process
To apply, please send an email (email address can be found on our website) including:
· an up-to-date CV
· a covering letter addressing all the requirements in the person specification
Closing date for applications is 9am Thursday 9th May.
The client requests no contact from agencies or media sales.
Full time (flexible working options available)
Closing Date: 19 May 2024
Ref 6673
We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Sidmouth, Devon!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Sidmouth, this is a busy shop in a brilliant location, with a vibrant community! As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously.
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!
Ways of Working: On-site – this role will be based in the Sidmouth shop in Devon. The shop is currently open 6 days per week (Monday to Saturday), and we're looking for someone able to work 5 days (35 hours) per week to include some weekend working.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
This post plays a significant role in the daily life of the Cathedral, and the post holder is responsible for ensuring all visitors have a positive experience, whether they are a sightseer, worshipper, event attendee or local resident.
Duties include leading, training and managing visitor facing staff and volunteers, including our brand-new Visitor Resource Assistants following the launch of our new digital guides. The post holder will work closely with our Volunteer Manager, and the Communications and Events teams to ensure a high-quality visitor experience for all.
Joyfully proclaiming the love of God in worship, outreach, welcome and care
The client requests no contact from agencies or media sales.
Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes. The Ambassador programme is a key part of our work at Just Like Us.
This role will be key in ensuring that we have a growing community of LGBT+ young people aged 18-25 who volunteer with Just Like Us. We support them to:
-
Use their voice: by delivering school talks, writing for the press and speaking on panels
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Develop their skills: through workshops and mentoring
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Join a community: volunteer with hundred of other LGBT+ young people
This role is critical to the delivery of this mission and will support the Head of Volunteering Programmes to meet the needs of our community of LGBT+ young people aged 18-25 and the schools that we work with.
This role will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team.
Please see the application pack for more details and how to apply.
The client requests no contact from agencies or media sales.
Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton
Hours: The hours of work will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work flexibly.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
The Volunteer, Engagement & Development Manager will sit within our leadership team structure and work proactively with colleagues across CABB, holding primary responsibility for the following key areas:
- Lead on the review, development and implementation of our volunteering programme, while ensuring the inclusion, engagement, diversity, impact and value of volunteers is recognised and celebrated.
- Provide line management to a small team of paid staff who work closely with and support our volunteers and engagement areas of the service.
The postholder will be a dedicated, flexible and quality focused individual who is able to work independently, with minimal supervision.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racially minoritised communities.
To Apply
Please see the job pack attached, which includes full details of the role and person specification.
There closing date is 14th May 2024, 10am.
Interviews will be held on 30th April 2024.
CV & covering letter accepted
Applications received after the closing date & time, will not be considered.
Please see the job pack attached, which includes full details of the role and person specification. To apply please submit your CV and covering letter