Volunteer supervisor jobs

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
We are seeking a proactive and organised individual to join our team as Administration Manager. As Manager of a small team of administration assistants, you will play a crucial role in coordinating administrative support across our Perth and Aberdeen offices, ensuring the smooth running of the organisation by providing support across several of the charity’s functions including fundraising, finance, marketing and operations.

The ideal candidate will have proven experience in a similar office or administration management role, ideally within the charity sector. They will be proactive in building positive relationships across the charity and will be confident managing projects, budgets and external suppliers. They will have experience of using CRM systems in a fundraising context, be solutions-focused and have a strong commitment to our mission.

This role will be based from our headquarters at Perth Airport, and occasional travel to our Aberdeen base will be required. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience in administrative management or office management roles.

• Knowledge of how CRM systems operate.

• Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.

• Experience managing administrative systems, processes, and office infrastructure.

• Demonstrated ability to manage budgets, financial processes, and procurement.

• Experience supervising or line managing staff or volunteers.

• Familiarity with CRM databases, HR systems, and basic IT troubleshooting.

• Experience of working with external IT suppliers and managing contracts of this type.

• Excellent organisational and time management skills.

• Strong written and verbal communication.

• Ability to prioritise competing demands and meet deadlines.

• High level of accuracy and attention to detail.

• Confident user of Microsoft 365 (Teams, SharePoint, Outlook, Excel, Word).

• Strong problem-solving skills and initiative.

• Ability to manage sensitive information with discretion.

• Effective decision making and ability to work independently.

• Adaptable.

Desirable

• Experience working in a charity, nonprofit, or values driven organisation.

• Experience of providing administrative support to a team of active and busy fundraisers.

• Knowledge of the requirements to deliver PCI compliance.

• Health & Safety knowledge, including risk assessments or trained Fire/First Aid certification.

• Experience developing or improving administrative systems.

• Experience managing suppliers and contracts.

• Experience of Donorflex.

• Project management experience or relevant certification.

• Advanced Excel or database skills.

• Ability to deliver training to staff or volunteers on processes or systems.

• Hard working and goal orientated.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 30th March 2026. 

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Monday 16th March 2026. 

Wellbeing Project Coordinator

Salary: £27,527 - £30,831 per annum + 6% pension (pro rata)

Hours: Full time (36 hours per week) or part time (flexible)

Holiday: 25 days plus bank holidays per annum (pro rata)

Location: The Bridge Community Hut

Contract: 2 years Fixed term contract

Closing date: 16 March 2026, 12 noon

Interviews: w/c 23 March 2026

The Bridge Renewal Trust was established in 2009 to develop and deliver practical, community-led solutions that enable local people to live healthier, more connected lives and reduce health inequalities.

Do you have a proven track record of engaging people from diverse communities in inclusive, community-based programmes? Do you have the skills and confidence to lead a weekly community café (including cooking), recruit and support volunteers, and build trust so residents feel welcomed, valued and empowered?

We are recruiting a Health and Wellbeing Project Coordinator to lead the delivery of integrated community programmes at the Bridge Community Hut. This includes including coordinating and delivering the Community Café and weekly cooking sessions, the community belonging programme, and an inclusive physical activity programme for children, young people, adults and older residents.

A core requirement of the role is to coordinate and deliver weekly healthy cooking sessions for local residents, including personally planning menus and preparing and cooking culturally diverse meals. The postholder will ensure that cooking sessions and café activities operate as safe, inclusive and well-managed spaces that promote participation, skills development and social connection.

We are looking to recruit either one full-time Project Coordinator or two part-time Coordinators who are organised, proactive and confident in both frontline delivery and programme coordination. You will have experience working with diverse communities, delivering community-based activities, coordinating weekly healthy cooking sessions and running a community café, as well as recruiting, training and supporting volunteers. You must be able to undertake effective outreach, engage local residents, and support volunteers to develop their skills and confidence. You will also coordinate and deliver a weekly programme of wellbeing activities, ensuring sessions are inclusive, welcoming and responsive to community needs.

This is an in-person role based at the Bridge Community Hut, with delivery taking place across weekdays and Saturdays.

You should be passionate about reducing isolation, improving wellbeing and building stronger, more connected communities.

This is a unique opportunity to join a community-focused organisation committed to inclusion, collaboration and learning. We welcome applications from people with lived experience of the communities we serve.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

As part of our commitment to equal opportunities, we invite you to complete our Monitoring Form by clicking here. Please quote the Job ID 2026015. Thank you.

The Bridge Renewal Trust, Laurels Healthy Living Centre, 256 St Ann's Road, London, N15 5AZ.

Company registration No: 06949568, Registered Charity No: 1131941

Volunteering Development Manager - Estates

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Volunteering Development Manager - Estates

England North

£32,596 per annum (pro rata for part time)

Ref:129REC

30 hours per week – we are happy to talk flexible working

Base: Hybrid with the opportunity to work from a Walk Wheel Cycle Trust in the north of England

Contract: Fixed term contract ending 30 November 2027

ABOUT THE ROLE

Team: Volunteering

As the Volunteering Development Manager you will lead the coordination of volunteering across the Walk Wheel Cycle Trust Estate. This is an exciting opportunity to shape how volunteers, community groups, and colleagues work together to deliver safe, high‑quality, and meaningful activities that support our mission.

In this role, you will strengthen the systems, processes, and guidance that help volunteering flourish. You will develop clear and consistent standards—such as signage, volunteer materials, and data management—and play a key role in championing programmes like Love Your Network and Skilled Employee Volunteering.

You will work collaboratively with teams across the organisation to embed best practice in health and safety, safeguarding, and volunteer engagement. Your work will help build a confident, well‑supported volunteer community that plays a vital role in caring for and improving the National Cycle Network.

What You’ll Be Doing

•  Integrate volunteering into the core operations of the Estates teams, ensuring it becomes a natural and supported part of day‑to‑day work
• Work with Estate Maintenance Teams and Managers to plan, launch, and deliver a range of volunteering projects that support the care and improvement of the Estate.
• Develop and champion the Skilled Employee Volunteering programme, creating opportunities for employees to contribute their expertise in meaningful ways.
• Lead the creation and delivery of a clear and consistent volunteering signage plan to support safe, accessible, and well‑coordinated volunteer activity.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

•  Proven experience in delivering practical and hands‑on volunteer engagement.
• Good understanding of volunteer engagement and community involvement, with experience applying these in real situations.
• Confidence in using volunteer engagement systems to improve volunteer experiences, simplify processes, and support effective coordination of activities.
• Strong skills in Microsoft Office, data handling, and remote‑meeting platforms, with the ability to learn and adapt to new digital tools and systems.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 01 March 2026
• Interviews will be held via Microsoft Teams during the week of 16 March 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

Job Title: Independent Visitor Co-ordinator for Warrington and Stockport

Service: Warrington and Stockport

Reporting to: Children’s Rights Manager

Salary: £17,352.52 (£24,293.53 FTE) per annum

Location: Home based and work within the communities.

Candidates must reside within a reasonable distance of the service area.

Hours: 25 hours per week

Contract Type: Permanent

Make a Difference to the Lives of Children and Young People

Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.

Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Warrington and Stockport.

About the Role

As an Independent Visitor Coordinator, you will:

• Deliver a statutory Independent Visitor service to children in care and care leavers.
• Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
• Build strong, positive relationships with children, volunteers, and key professionals.
• Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
• Work collaboratively across Coram Voice and with partner agencies.
• Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.

If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.

What We Offer

Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:

• Competitive salary
• Matched pension contributions (up to 5%)
• 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
• Supportive, flexible working culture
• Family friendly policies and a focus on staff wellbeing

You will have the opportunity to make a genuine difference—every single day.

Recruitment Process

Shortlisting:
Conducted by Emma Keen, Children’s Rights Manager, and Sarah Gabriel, Children’s Rights Manager.

How to Apply:

Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.

Interview Process:

• Written exercise
• Panel interview
• A further one‑to‑one interview (Warner compliant)

Closing date: Monday 30th March 2026, 9:00 am.
Interview date: Thursday 2nd April 2026.

Reports to: Operations Director

Location: Oldham (in person)

Working hours: Full-time – 40 hours per week (flexible schedule, 5–7 days including occasional weekends)

Salary: £30,000 – £32,000 per annum (dependent on experience)

About Life for a Life Memorial Forests

Life for a Life Memorial Forests is a UK charity dedicated to creating living memorials through the planting and care of trees. Our forests provide peaceful spaces for remembrance, support biodiversity, enhance green spaces, and benefit local communities. Working with us means leading a team that makes a tangible difference for the environment, local communities, and the families we support.

Purpose of the Role

The Grounds Team Supervisor will lead Life for a Life’s Grounds and Woodland Team, taking a hands-on approach to the maintenance and development of our memorial forests. You will actively participate in practical tasks such as tree planting, pruning, fencing, and meadow management while ensuring day-to-day operations are safe, efficient, and of the highest standard. This role requires flexibility, as you will sometimes work 5–7 days a week, including weekends, to support tree dedications, seasonal works, or special events.

Key Responsibilities

Team Leadership and Management

• Lead, motivate, and manage the Grounds and Woodland Team, including workforce planning, training, and upskilling.
• Actively undertake practical work alongside your team, including planting trees, grounds maintenance, and woodland management, setting a high standard of workmanship.
• Promote and ensure staff safety, compliance with H&S standards, and proper use of PPE.
• Conduct performance reviews, support professional development, and encourage a positive team culture.
• Woodland and Land Management
• Lead and actively carry out woodland and small-scale forestry works, including tree planting, pruning, and silvicultural management.
• Plan and manage grass-cutting operations, including wildflower meadow management.
• Undertake repairs and installation of fencing, benches, and other site infrastructure.
• Ensure practical works are delivered to a high standard while meeting the charity’s environmental and accessibility objectives.

Community Engagement & Public-Facing Responsibilities

• Ensure the team provides a welcoming, professional experience for families, volunteers, and visitors during tree dedications and site events.
• Support staff in communicating the charity’s mission, environmental objectives, and sustainable land management practices.

Operational Planning & Reporting

• Plan and manage weekly, monthly, and seasonal work schedules, ensuring resources are allocated efficiently.
• Monitor stock levels of tools, equipment, and materials.
• Liaise with contractors and the office team to coordinate projects and site operations.
• Provide updates to management on team performance, project progress, and resource needs.

Health, Safety & Environmental Standards

• Lead by example in adhering to health and safety procedures, risk assessments, and toolbox talks.
• Ensure all work aligns with the charity’s environmental stewardship and sustainability objectives.

Essential Requirements

To be considered for this role, candidates must confirm that:

• Experience leading or mentoring a small team, with the ability to guide practical works and support staff development.
• Ability to balance operational leadership with hands-on involvement in woodland and grounds management.
• You hold a full, clean manual driving licence.
• You are confident driving a medium wheelbase, high-roof van (additional training available if required).
• You are comfortable towing a trailer for transporting machinery (training can be provided).
• You can reliably travel to our yard in Royton, Oldham (typically 8am or 9am starts).
• You are willing and able to work a flexible schedule, including 5–7 days per week when required, with some weekends for special events or seasonal work.
• You are comfortable working outdoors in most weather conditions.
• You have experience or knowledge of working on land-based activities, managing woodland, or a related field. 
• Fully conversant with Microsoft Office applications such as Word, Excel & Teams
• Ability to work autonomously and as part of a team
• Awareness and respect of health and safety requirements and risk assessments associated with working in the field

Desirable Qualifications and experience:

• Experience leading or mentoring a small team, with the ability to guide practical works and support staff development.
• Ability to balance operational leadership with hands-on involvement in woodland and grounds management.
• Qualifications in countryside management, environmental management, forestry, or related fields are desirable.
• Experience or knowledge of working on land-based activities, managing woodland, or a related field. Experience with tree planting, pruning, general landscape maintenance, and groundskeeping machinery is desirable.
• Able to use GIS (mainly ArcGIS) and a range of other mapping applications
• Understanding of the environment sector – both the challenges and opportunities 

Estate Supervisor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Estate Supervisor

Yorkshire

£29,235 per annum (pro rata for part time) 

Ref: 130REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Bishopthorpe, York but working on sites across Yorkshire 

Contract: Permanent

ABOUT THE ROLE

Team: Estate Management (Infrastructure)

As the Estate Supervisor, you will be key in supporting and organising land management and maintenance activities throughout the Yorkshire region.

What You’ll Be Doing

• Managing our estate – carrying out and planning works on our Estate to ensure safety for path users and positive biodiversity management.
• Project management – planning projects and safe and costs effective delivery, including supervising contractors and involving teams from other areas.
• Line Management – line managing a Level 4 apprentice
• Estate development – contributing to route and estate plans and their implementation 

This role is ideal for someone who enjoys a variety of outdoor work working in a small team and practically solving problems. 

A full clean driving licence is required as the role holder will be driving works vehicles and driver operated site plant as required. We note that this is a physically demanding role.
 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Fully qualified chainsaw operative
• Previous experience of managing outdoor work, including managing a team and a working knowledge of relevant health and safety legislation and ecology issues
• Communicating effectively with a variety of people, including, partners, landowners, neighbours and path users
• Organisation and planning skills

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 11 March 2026
• Interviews will be held via Microsoft Teams during the week of 30 March 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

This is a key role within our Finance team, combining technical expertise, team supervision, and strategic support. You’ll work closely with the Finance Director and Senior Management Team to provide clear, accurate financial information that helps guide decision-making across our ministries.

You will play a central part in strengthening financial processes, improving reporting, and ensuring compliance while helping us honour God through faithful stewardship of the resources entrusted to us.

 Key responsibilities include:

· Financial Reporting & Management Information

· Team Supervision

· Statutory Accounts & Audit

· VAT

Essential:

• ACA, ACCA, CIMA or ICAEW qualified (Applied Skills and Strategic Professional level completed)
• Strong experience in financial reporting, budgeting, and statutory accounts
• Experience supervising or supporting finance staff
• Solid understanding of VAT processes
• Ability to communicate financial information clearly to non-finance colleagues
• This role requires a basic DBS check

Occupational Requirement:

 In accordance with the Equality Act of 2010 and due to the context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Are you looking for a new Challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in North Central London 

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.

The post holder is required to hold a clean driving licence.

The Volunteer Pogramme Manager will be responsible for the programming, planning, organisation, administration and delivery of HOME’s Volunteer Programme, which aims to:

• Provide a diverse range of people with the opportunity to develop skills and improve their wellbeing within the unique environment of a creative contemporary arts centre

• Develop employability and emotional intelligence skills

• Contribute to developing future talent within the cultural sector

• Diversify HOME’s workforce

Main Duties

• Collaborate with staff across the organisation to champion, programme, plan, organise and deliver HOME’s Volunteer Programme.

• Recruit, monitor, rota and support volunteers. Organise inductions and training for all volunteers. Ensuring they are appropriately trained and matched to roles and that volunteers with additional needs are supported.

• Oversee communications to all volunteers ensuring they have all information needed to succeed in their role, including sending a weekly newsletter and providing role briefing information.

• Work closely with Engagement team members to ensure that opportunities are targeted towards participants, partners and groups we are working with where appropriate.

• Work with the Customer Service Team to ensure appropriate staff are trained and/ or supported to enable them to support and develop volunteers.

• Ensure appropriate staff are kept aware of best practice in relation to volunteering and of any changes in legislation that relate to this strand.

• Develop pathways for the personal development of volunteers we work with at HOME, supporting them in their endeavors beyond our programmes.

• Develop strategic partnerships and relationships to ensure HOME’s programme and associated opportunities reach out across the city and into the other 9 boroughs of Greater Manchester.

• Work with Communications staff to ensure suitable publicity and other promotional material is produced and distributed to promote the Volunteer Programme.

• Manage and control the Volunteer Programme budget in liaison with the Director of Audiences, and to assist in raising additional financial support when necessary.

• Maintain monitoring as well as record keeping systems to evaluate work and prepare material for the written reports for HOME's Board and funders.

• Represent HOME at relevant conferences and events and be an advocate for this programme of work internally, locally, regionally and nationally.

• Ensuring that all individuals who are legally required to undertake a DBS check are vetted before beginning relevant activity.

• Work collaboratively and supportively as a member of HOME, playing a key role in developing and delivering an integrated, inclusive, vibrant and creative programme of work.

• Ensure that all quarterly and annual reporting is completed on time and in full.

Additional duties

• Perform all tasks in line with HOME's commitment to providing the widest employee access.

• Take part in working groups & training sessions as required.

• Be an advocate and ambassador for HOME.

• Uphold and follow values and GMAC policies, particularly those around diversity, environmental sustainability, access, safeguarding, H&S & GDPR.

• Keep up to date with financial, administrative and operational best practice.

• Undertake any additional duties within the scope of the role as requested by the Director of the department or CEO.

• Work evenings and weekends if required.

• Undertake national and international travel if required.

This is not an exhaustive list of duties and HOME’s management may, at any time, allocate other duties which are of a similar nature or level. 

Facilities Supervisor  Salary £32,000 

On site at Southwark, there are five listed multi-function buildings: offices, residential accommodation, function space, storage/archive and the Cathedral. The RC Diocese of Southwark has its administrative services in Bowen House, the site offices and accommodation are housed across Archbishop’s House and Cathedral House with Amigo Hall being a conference/ events space.  It is a complex site both in terms of the nature of the buildings and their uses. 

As well as the Clergy and the Diocese staff, we also have other organisations and groups who use our premises and services, both in support of our aims and to raise funds for building maintenance.

This is an exciting time to join the organisation in this role.  We have embarked on a new strategy, making changes in how we work, particularly to improve our events service.  This role will focus on collaborating across these areas:

• Deliver a great service and spaces to clergy, clients, staff, and all building users
• Support the relationships with our parishioners and other groups
• Ensure the buildings are compliant, safe, clean and well presented at all times
• Deliver excellent services and events internally
• Improve our hospitality provision
• Respond creatively to customer feedback

This role requires someone who can combine technical skills (project implementation, H&S, contractor management, event management) and some physical strength with the soft skills to build relationships, working to deliver great services to clients, staff, and all building users.  It will be for 5 days a week, rostered across 7 days, generally between 8am to 6pm, with regular weekend work, some late nights and early mornings.

Reporting to: 

The line manager for this job is the Head of Site and Facilities, who reports to the Dean of the Cathedral. 

Job Purpose:

To provide efficient, cost-effective and safe maintenance of buildings and facilities for clergy, staff, residents, parishioners and visitors in buildings and outside spaces located on the site. This role will also be responsible for the management of events, primarily in the Cathedral and Amigo Hall.  There are no reports, but this role is one of a team of three, who are essentially ‘hands on’ where the job holder will be expected to ‘do’ as needed and will often work independently as the position is rostered across 7 days

Job Responsibilities:

This job will be responsible for (this list is not exhaustive):

• Site/Facilities
• Creating daily worksheets for 4 staff and checking daily on progress, reporting back to the Head of Facilities weekly on Mondays
• Ensuring a satisfactory, physical environment for all users and, in conjunction with other interested parties, to promote the efficient use of Diocesan assets
• Supporting the planned maintenance programme and dealing with unexpected issues as they arise
• Dealing effectively with any emergency/crisis issues
• Having experience of maintenance of power/electrics, heating/cooling, entry systems, cleaning, drills/alarms and security to liaise with and support the work of third-party contractors and utility providers
• Providing decorative touch ups, repair work and general maintenance
• Lone Working, in evenings and over rostered weekends
• Health and Safety on the site and in collaboration with the Diocesan Health and Safety Team.
  • Ensure that all Health and Safety regulations, policies and procedures are implemented and adhered to,
  • investigate accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards.
  • Play an active role in emergencies and evacuation duties by acting as a fire warden
  • Maintain current first aid at work certificate.
• Facilitating disabled access and use of buildings
• Promoting environmental performance and ethical standards in all aspects of the role

         Events

• Creating the rota for 4 staff to ensure that all days, including weekends, are covered
• Bi-monthly stocktake and re-ordering of consumables
• Ensuring storage areas are clean and in order
• Ensuring Cathedral, Amigo Hall and meeting rooms are clean and in order
• Ensuring catering equipment is clean and pre-prepared on trays ready to be used by team
• Working with the Cathedral Administrator to ensure events run smoothly, being responsible for:
• Set up as required
• Providing appropriate equipment/IT
• Providing appropriate catering
• Supporting any staff or volunteers who assist with the running of events (e.g. unlocking/locking of the hall, etc)

Person Specification

• At least 2 years’ experience in a similar or related role
• Knowledge of buildings maintenance in both commercial and residential settings
• Up to date with current Health and Safety regulations
• Experienced in managing relationships with contractors and utilities providers
• Experience in running of events
• Orderly, tidy and an eye for detail
• Competent user of Microsoft Office products
• Excellent communication skills
• Builds relationships and influences others for mutual benefit
• Co‐operates with others outside immediate team

Desirable

• Proactive, Positive, Helpful, “Can do” approach at all times
  Self-motivated with organisational and communication skills.
•  Experience in customer support.
• An eye for creating a great working environment
• Excellent interpersonal skills and the confidence to deal with people at all levels
• A highly efficient and organised approach to your workload
• The ability to adapt and change priorities according to immediate business needs
• Resourceful and self-motivated

Please note that interviews will be conducted on a rolling basis.

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.

We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.

This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.

What You’ll Do

Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:

Brand, Communications & PR

• Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
• Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
• Oversee media relations, PR activity, reputation management and crisis communications.
• Support and strengthen internal communications across the organisation.

Marketing Leadership

• Develop innovative marketing strategies that grow reach, impact and sustainability.
• Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
• Use data, analytics and performance metrics to continuously improve marketing effectiveness.
• Provide inspiring leadership and development to the Marketing & Comms Team.

Digital Strategy

• Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
• Create effective user journeys and optimise conversion rates through testing and analytics.
• Oversee engaging social media content and paid advertising campaigns.
• Ensure high‑quality digital design, content, and brand guardianship.

Website & Content

• Support the development of Life’s website, focusing on optimisation, content quality and user experience.
• Oversee high‑quality storytelling that reflects Life’s values and mission.

About You

You’ll be a confident, creative and strategic leader who brings:

• At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
• Proven experience developing and delivering brand, digital and communications strategies.
• Strong understanding of digital marketing trends, analytics and audience insight.
• Excellent written and verbal communication skills.
• Experience managing budgets and leading a team.
• A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week (part time considered)

Location: Remote

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you. 

We are excited to be looking for an Assistant Shop Manager to work in our Loughborough Shop for 37.5 hours per week.

We are looking for a passionate and motivated person to help our store reach full potential.

As an Assistant Shop Manager you will: 

• Help develop in store systems and promote donations and sales to maximise profits 
• Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values 
• Strive to ensure stock is generated from the local area and donors 
• Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid 
• Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed 
• Maintain the store to a high standard of presentation throughout. 
• Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers 
• Be responsible for all financial and cash handling and health and safety. 

To be a successful Assistant Shop Manager, you will be: 

• An experienced assistant manager or Supervisor  with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience. 
• Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate. 
• Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores. 
• Passionate about the Mencap values and will strive to ensure our Retail brand is successful.   

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. 

 We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website. 

If this sounds like the perfect next step in your retail career, don’t wait, apply now with an updated CV. Applications close on 28th February, with interviews to follow shortly after.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

This is an exciting role working with the guidance of the Peer Coordinator and in partnership with the London Joint Working Group, local substance use services, the Harm Reduction Peer Support Lead  will support the delivery of a peer led needle and syringe program (NSP) across the borough of Hackney at SWERVE the Harm Reduction Hub. This will include supporting delivery of the service and developing relationships and partnership working with local statutory and voluntary service providers who provide support and care for our potential client group.

The Female Harm Reduction Peer Support Lead will assist in the delivery of secondary NSP provision, naloxone distribution and educational workshops to communities where women are in need including outreach from the Hackney Harm Reduction Hub to for example sex workers, BAME communities, LGBTQI and people who suffer domestic and gender based violence, with a view to enhancing harm reduction provision across the area.

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1. 

Both full time and part time applicants will be considered.