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This role as Senior Practitioner within our Domestic Abuse services will provide housing advice and advocacy support to LGBTQ+ people who require housing support to leave a domestic abuse situation or require longer-term resettlement. The role will provide direct line management to our specialised domestic abuse case workers delivering our services across PAN London. The mission of Stonewall Housing’s Advice and Advocacy team is to help people understand their rights and navigate their housing options (within the statutory housing system or through private sector resources) in order for them to have somewhere safe to live. This team assesses service users’ housing needs, provides them with immediate advice and signposting, and, where necessary, provides advocacy casework to ensure service users can access what they are entitled to.
We will be holding phone screenings for this position on Wednesday 3rd and Thursday 4th of July.
Key responsibilities
- Providing a high-quality, flexible and responsive advice and casework service toLGBTQ+ people, supporting them to exercise their rights and get access to safeaccommodation.
- Having sound working knowledge of the statutory housing framework in order toprovide responsive and decisive guidance to caseworkers.
- Assessing the individual needs of each service user and providing a bespokeadvice and advocacy plan.
- Providing excellent supervision of direct reports, ensuring they are supported,monitored, and granted opportunities for development.
- Ensuring operational excellence in both own practice and that of direct reports byundertaking regular case reviews and file audits.
- Promoting a healthy working environment where every team member feelsrespected, valued, and recognised.
- Supporting the Service Manager and contributing to the innovation of our adviceservice delivery, seeking new opportunities for growth and development, andidentifying trends so we are maximising the support we offer to our clients.
- Ensuring a high level of customer care and practice at all times.
- Developing positive and enduring links with relevant external agencies.
Main duties
Direct Line Management
- To draw up a supervision agreement with each member of staff, setting the toneof your working relationship and establishing a rapport.
- To give consistent, regular support to direct reports through supervision, case fileaudits and case reviews according to policy.
- To provide an annual appraisal, setting goals for staff members and ensuring theyhave a solid understanding of Key Performance Indicators.
- To identify any poor practice and discuss it directly with the member of staff witha view to making improvements and achieving operational excellence.
- To establish a leadership role in the team, providing support, monitoring anddevelopment.
Casework Sessions
- To give holistic support to LGBTQ+ people accessing our Advice and Advocacyservice and to provide proactive support to these service users who aresometimes hard to engage.
- To assess each individual’s current housing situation and form a view with regardsto risk associated with their case.
- To explore all options available to the service user allowing them to make informeddecisions.
- To work with LGBTQ+ people accessing the Advice and Advocacy service todevelop and review individual work plans and risk assessments.
- To have regular casework sessions to provide structured support, in relation toHousing specific issues.
- To liaise with other service providers ensuring service users receive thenecessary support to sustain their accommodation, acquire relevant independentliving skills, maintain or improve positive physical and mental health, and accessmeaningful occupation of their time.
Liaison with Landlords / Other Agencies
- To support service users to report repairs and work with landlords and advocatewhere necessary.
- To support service users to contact local authorities, and voluntary and privatesector landlords to report anti social behaviour issues and advocate wherenecessary.
- To support service users to present to local authorities as homeless, whereappropriate, and advocate where necessary.
Other duties
- To establish and maintain accurate and complete records in all areas of work.
- To complete statistics for the collation of performance and funding information.
- To maintain up-to-date knowledge of legislation and regulations in relation tofunders and other key areas.
- To participate in individual and clinical supervision meetings, annual appraisals andtraining.
- To act in accordance with the organisation’s Diversity Policy, Health and SafetyPolicy, Code of Conduct and all other corporate policies and procedures.
- To act in the best interests of Stonewall Housing and its service users at all times.
- To promote Stonewall Housing at external meetings and community events.
- To carry out any other duties commensurate with the aims and objectives of thepost that may be required.
Your experience
- Knowledge of Housing legislation relating to all relevant sectors
- Knowledge of Acts, case law, and guidance relating to Homelessness, HousingRegister, and tenancy matters
- Knowledge of Affordable/Social Housing and Registered Social Landlords
- Knowledge of Welfare Benefits
- Knowledge of the workings of Local Government
- Sound working knowledge of identifying and working safeguarding cases
Your skills and attributes
- Confident public speaker, at both in-person and virtual events.
- Exceptional organisational and planning skills.
- A creative problem solver with a solutions-focused outlook.
- Comfortable in a working environment in which job responsibilities evolve as theteam’s needs change.
- Computer literate in Excel, Word, and Outlook.
Great to have, but not essential!
- Line management experience
- Experience in managing projects remotely
- Proficiency in data analysis
- Experience in delivering training or workshops to organisations, networks, orcommunity groups.
More about who we are
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
We provide safe accommodation, housing advice, mental health advocacy and support for people fleeing or have fled domestic abuse. Founded in 1983, we're the only charity in the UK working with homeless LGBTQ+ people of all ages.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
- We are LGBTQ+ informed.
- We are tenacious.
- We are empowering.
- We are collaborative.
- We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
- Competitive salary
- Flexible working
- Generous annual leave – 30 days
- An additional ‘Stonewall Housing’ day off per year
- Pension scheme
- Employee Assistance Programme (EAP)
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john@stonewallhousing@org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind.
Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique.
Working hand-in-hand with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.
As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need an ambitious and tenacious Head of Fundraising, responsible for overseeing and growing the fundraising department, developing and delivering an ambitious fundraising strategy.
Key information:
Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.
Contract: Permanent. Full time 37.5 hours a week.
Salary: Between £39,000 – £42,000 a year depending on experience,
Benefits and entitlements: Matched pension contributions - 7% of salary after 3 months’, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.
Reporting to: CEO, Village Water.
Job Purpose
As the Head of Fundraising, your primary responsibility is to lead the strategic direction and execution of Village Water’s fundraising efforts, with a focus on diversifying income streams and maximising revenue generation. You will oversee all fundraising activities, particularly in Trusts and Foundations (both UK and International), corporate partnerships, High Value Donors, and statutory bodies. Your role involves crafting compelling funding applications and reports, creating an ambitious fundraising strategy, applying for and securing large multi-year grants from new and existing donors, ensuring exemplary donor stewardship, and fostering collaboration across teams to achieve fundraising goals.
Responsibilities
• Develop and refine a comprehensive fundraising strategy, with a specific emphasis on Trusts and Foundations & corporate fundraising, to ensure a steady pipeline of funding opportunities. Coordinate with team members to meet fundraising targets effectively and manage donation pipelines working with CEO and Finance manager to ensure the pipeline matches the cashflow.
• Directly oversee and support your team members, conduct performance evaluations, and provide coaching to ensure both individual and team objectives are achieved. (currently the team is 3)
• Cultivate and maintain strong relationships with existing and potential donors, including Trusts, Foundations, Corporates and Statutory bodies, through proactive engagement and personalized stewardship.
• Collaborate closely with colleagues to develop persuasive proposals and impactful reports that effectively communicate Village Water’s mission and achievements.
• Plan and implement annual fundraising campaigns.
• Work closely with monitoring and finance teams to accurately assess impact and budgetary needs, ensuring timely and accurate reporting to donors.
• Maintain accurate donor records and ensure compliance with data protection regulations within Village Water’s database.
General
• Foster a collaborative work environment by engaging with staff, volunteers, suppliers, and local partners.
• Actively participate in networking events to expand Village Water’s connections and fundraising opportunities.
• Provide regular updates at team meetings and Trustee meetings as required.
• Offer support for other fundraising activities as needed, promoting a culture of teamwork and shared success.
• Uphold the organisation’s safeguarding policies by undergoing necessary training and fulfilling safeguarding responsibilities.
Skills and Experience
• Ability to inspire, motivate, and guide team members toward achieving fundraising goals. Provide clear direction, set expectations, and foster a positive and collaborative team environment.
• Support the professional growth and development of team members through coaching, training, and mentoring. Provide opportunities for skill-building and advancement within the fundraising field.
• Proven track record in securing funds from Trusts and Foundations, Corporates and Statutory, including large awards.
• Experience in securing multi-year grant support, including both restricted and unrestricted funding.
• Familiarity with complex application and reporting processes.
• Strong donor stewardship skills, with the ability to cultivate and maintain successful relationships.
• Excellent communication skills, capable of crafting compelling cases for support and presenting Village Water’s work effectively.
• Proficiency in financial management and budget analysis.
• Familiarity with relevant software and databases, including Microsoft Office 365 and Salesforce or similar.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Please only apply if you are legally entitled to work and currently live in the UK and can easily travel to Shrewsbury for in person meetings?
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
Compass is a service designed to support adults (18 years and over) in H&F and Hounslow. The service provides support with welfare benefits, debt, housing and well-being/peer support groups/workshops.
The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to H&F and Hounslow residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the project manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.
The successful candidate will be required to work alongside other caseworkers and volunteers supporting on the project and report to the project manager.
The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), and adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Place of work
The Advice Worker will be required to work both from home and the Ealing, H&F and Hounslow office when necessary, alongside work in the community.
Key Responsibilities
See attached job description for full list of responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the project manager.
- Deliver monthly wellbeing peer support groups/workshops.
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf.
- Provide housing advice
- Provide general money and debt management advice
- Provide information on employment opportunities and training support for clients.
- Signpost to other relevant services in the boroughs, or further afield.
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills and Abilities
See attached job description for full list of skills & abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care.
- Facilitate and deliver peer support groups for longer term improved wellbeing.
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
The client requests no contact from agencies or media sales.
Job Description
About Bank Workers Charity
We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.
About you
Are you a creative and strategic thinker with a passion for crafting compelling narratives? Do you have a proven track record in developing successful marketing campaigns and content planning/delivery? Do you keep an eye on the metrics – changing your approach according to what the data tell you? If so, you could be the perfect Marketing Manager for our team.
About the role
Hybrid working (minimum two days a week office based for FTE)
In this role, you will play a pivotal part in shaping our messaging, supporting our fundraising efforts, and leading our marketing strategy to position the charity as a trusted provider of financial and wellbeing support for those most in need, and as a signposting and early intervention resource for the wider community we support.
As our Marketing Manager, you will develop and implement a comprehensive content strategy that aligns with our marketing objectives and brand identity, while creating and managing an editorial calendar to ensure consistent and timely content delivery across all channels. You will craft high-quality, engaging, and persuasive copy for various platforms, including websites, reports, email campaigns, and print materials.
Collaborating in cross-functional teams, you will develop and execute integrated marketing campaigns, monitor and analyse campaign performance metrics, and make data-driven decisions to optimise content and strategies.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
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30 days holiday plus public holidays (with the option to buy additional leave)
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8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions
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A wide range of employer funded wellbeing experiences through Heka
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Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme)
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Group Life Cover (three times annual salary)
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Weekly wellbeing half hour
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Season Ticket Loan (upon successful completion of probation)
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Employee Assistance Programme
To apply, please send a CV including a supporting statement (no more than one side of A4) outlining how your experience meets the criteria set out in the person specification in the Applicant Pack.
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
Permanent, 35 hours per week, full-time (including some out of hours and weekends). We offer hybrid working with the option to discuss flexible and compressed hours. You would be expected to work on site at the Home for at least one day per week, with the option of remote work for the rest of the week.
At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. We believe in protecting loving homes, finding love homes, and running our loving Home. We strive to create a safe and nurturing environment not only to the animals, but also our people.
We are delighted to be recruiting for a Philanthropy and Partnerships Manager to join the Home’s Fundraising Team. The purpose of this exciting role is to identify, cultivate and steward a pipeline of opportunities that raise income and deliver impact for the Home through businesses, partnerships, and philanthropists who share our passion.
You will work closely with the Head of Fundraising, Director of Income and Engagement, and fundraising colleagues to contribute to the ongoing development of the fundraising strategy, ensuring alignment with the Home’s goals, and work collaboratively with the communications team to develop marketing and communications support for your income streams. You will develop and implement a major giving strategy, whilst providing excellent stewardship to existing major donors. You will also develop and execute a corporate fundraising and partnerships strategy, securing new partners and managing relationships for maximum impact.
You’ll have a proven track record of winning new business or will have strong corporate and major gift fundraising experience, securing five figure and multi-year gifts, showcasing your ability to foster impactful relationships. Leveraging platforms like LinkedIn for networking and prospecting comes naturally to you, and your exceptional communication skills make you a persuasive negotiator and influencer. Driven by ambition to build partnerships that deliver both impact and income, you're always on the lookout for new leads and opportunities.
If you’re a proactive and confident relationship builder, who is skilled at securing new business and supporting donors to achieve their philanthropic goals, we would love to hear from you!
Closing date is Monday 1st July at 5pm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Magic Club inspires young people to dream big, helps them to develop strong foundations and supports them to reach their fullest potential.
Could you play a key role within an ambitious young charity to create real and lasting change for young people? If you have considerable experience working with young people and have the skills, passion and ideas to ensure every young person in Claremont has the opportunity to reach their fullest potential then we would love to hear from you!
The Magic Club (CIO) is a charity in Claremont, Blackpool, working with young people aged 7-16 to support them to thrive; increasing skills, accessing new opportunities, developing relationships and having loads of fun. We currently deliver youth club sessions four evenings each week in term time from our own venue, offering a diverse and high quality range of activities and project work. We also deliver detached youth work, Duke of Edinburgh and Arts Award programmes, AQAs, trips, residentials, holiday programmes, 1-2-1 and small group work, projects and youth volunteering, all served up with really tasty food. Alongside this we work with our parents and carers, wider community and partners to ensure we do whatever we can to support young people to thrive.
Opening in March 2018, we have seen a huge impact for young people in our community. With increased confidence, social skills and aspiration as well as improved relationships and routes to further education and work; we are making a lasting difference.
We are recruiting for a Senior Youth (Support) Worker to join our small, friendly team. We are looking for a highly motivated and skilled colleague, with the vision, knowledge and commitment to lead on the delivery of our curriculum, projects, club sessions and activities with, and for, the young people of Claremont.
You will support our team of youth support workers, volunteers and Peer Educators, helping them to use their knowledge and experience for the benefit of our members. You will develop relationships and partnerships within the community to develop further support and opportunities for young people. You will also support the evaluation of our work, ensuring we are continually meeting the needs and interests of young people.
We will accept applications from JNC qualified workers or for individuals who are willing to complete a funded Level 6 qualification whilst working with us (the salary bands reflect payments for unqualified and qualified individuals). In either case we would require a Senior Youth Worker with comprehensive experience of working with young people and has experience of supervising teams of staff and volunteers.
We are a little biased, but we think the best part of the role is working with some of the most brilliant young people in Blackpool. This role will be pivotal in supporting the charity to further develop our offer for our young people, ensuring it is high-quality, meets the needs of our members and makes a big impact. There is a lot of scope for some really creative work and we can assure you, no two days will ever be the same.
Applications are welcomed from experienced, skilled and passionate individuals who meet the criteria outlined in the Person Specification.
We are reviewing applications for this role on a rolling basis, it will close once we have received an sufficient number of shortlisted applications.
Supporting young people in Claremont, Blackpool to dream big, develop strong foundations and reach their fullest potential
The client requests no contact from agencies or media sales.
About Us
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking (dot) com, Expedia, Google, Skyscanner, Trip (dot) com Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
About the role
Travalyst is recruiting its first full-time COO. This is a broad role, supporting Travalyst’s CEO and a growing Executive Leadership team to enable delivery of this first-of-its-kind global initiative. Now in its 5th year, the Travalyst team and organisation is scaling quickly to drive progress and accelerate impact.
About you
You will be able to demonstrate a track record in successful organisational design and implementation, including the development of effective but adaptable systems and processes and their roll-out across a complex organisation with multiple partners and stakeholders. You will manage and lead on finance, governance and risk, ensuring that Travalyst is run according to the highest standards for a UK not-for-profit organisation.
Proven scale-up operational experience, in a sustainability-focused organisation and/or a UK not-for-profit, is essential. Strong project management skills, enabling effective prioritisation and decision-making and excellence in delivery, would be of huge benefit in the role.
Areas of responsibility:
Governance, Legal & Risk
· Be accountable for governance structures and processes, including reviewing and revising governance documentation annually
· Ensure compliance with UK statutory and legal obligations
· Support the Travalyst Board and CEO to ensure effective risk management and mitigation
· Support CEO with preparation of Board packs and attend Board meetings as an Observer
· Act as Company Secretary
· Provide oversight of legal discussions and documentation, working with pro-bono legal team where needed
Financial Management
· Oversight of financial management and administration, including near and longer-term financial planning, modelling, and cash flow management
· Manage outsourced Finance Director, bookkeeper accountants and auditors for budgeting, statutory accounting, audit, payroll, and tax - and evolve the Finance function as the organisation scales
· Support the CEO on funder management, leading on financial and operational aspects of fundraising, including leading grant application processes, budgeting and grant reporting
HR and Organisational Design
· Oversight of HR management and administration, including resource planning and recruitment
· Managed outsourced HR and recruitment consultants on professional development, culture & engagement, employee lifecycle management and recruitment initiatives
· Evolve HR function as the organisation grows
· Oversee workforce planning and recruitment for new hires supported by outsourced HR
· Ensure compliance of all existing legal/ contractual agreements with employees, consultants and suppliers
Operations and Strategy
· Support the CEO on the development of Travalyst’s annual strategic planning and lead on the accompanying operational plan
· Support the CEO in managing Travalyst Coalition Partners, including acting as the relationship lead where required
· Lead on Travalyst’s procurement process and manage key supplier relationships including all contracts, policies, and procedures
· Support the team to evolve Travalyst’s operating model, develop and manage systems and processes to ensure successful delivery of ongoing workstreams and new projects or initiatives
Resourcing & Project Management
· Lead on development and implementation of project management and delivery processes, ensuring excellence in delivery across project teams
· Lead weekly touchpoints to prioritise resources and workload, and track progress against milestones
· Focus and role model excellence in delivery through strong project management skills and ways of working
IT
· Lead the roll-out of new internal technology to support effective delivery
· Act as data protection officer (DPO) for the organisation, providing oversight and following best practice and regulation with regards to information, governance, data protection and adherence with UK GDPR
· Provide oversight of IT and data security
The client requests no contact from agencies or media sales.
Senior Donor Experience Officer
Job reference: PSX-025878
Salary: £36,024-£44,263 per annum depending on experience
Location: Oxford Road
Employment type: Fixed Term
Hours Per Week: Full Time (1 FTE)
Contract Duration: Fixed term until 31 July 2027
Do you have strong project and stakeholder management skills?
Do you love working collaboratively towards shared goals?
Are you creative, with a passion for giving donors a unique and memorable experience?
The University of Manchester boasts one of the most successful fundraising teams in UK Higher Education. We’re looking for two organised, collaborative, creative and passionate people to join us as Senior Donor Experience Officers.
The two roles will focus on different areas of our fundraising portfolio. Please let us know when applying whether you would like to be considered for one or both opportunities.
As Senior Donor Experience Officer for transformational gifts you’ll play a key role in ensuring our most generous donors receive a best-in-class donor experience by:
- Using your strong project management skills to plan, design and deliver bespoke donor experience activity for a portfolio of donors giving £1 million+ to the University.
- Ensuring the effective management of our largest gifts – liaising with colleagues across the University, monitoring progress against milestones, identifying and mitigating risks, and coordinating gift boards or groups.
- Using your creativity and knowledge of best practice to develop inspiring stewardship plans that deepen donors’ relationship with us.
- Building strong working relationships with beneficiary teams across the University.
As Senior Donor Experience Office for regular and major gifts, you’ll manage a sector-leading programme of creative and strategic donor experience activity by:
- Planning and delivering supporter journeys for regular and major donors giving to a range of priority areas.
- Managing a small team (currently two Donor Experience Officers) to deliver a calendar of one-to-many, one-to-some and one-to-one touchpoints.
- Working closely with colleagues leading on key income streams to ensure donor experience activity supports acquisition and retention goals.
- Ensuring that the right processes and systems are in place to engage beneficiaries in the donor experience, allocate and spend donor funds effectively, and deliver timely and effective stewardship.
What you’ll bring to the role:
· Experience designing and delivering a first-class donor experience.
· Great project management skills, with the ability to keep multiple workstreams on track.
· A knack for building productive working relationships with a wide range of stakeholders.
· The creativity and ambition to ‘surprise and delight’ our supporters.
This role will be hybrid, with presence on-site in our Manchester office at least two days per week. You’ll receive a generous holiday allowance, and have access to the USS pension scheme.
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
What you will get in return:
· Fantastic market leading Pension scheme.
· Excellent employee health and wellbeing services including an Employee Assistance Programme.
· Exceptional starting annual leave entitlement, plus bank holidays.
· Additional paid closure over the Christmas period.
· Local and national discounts at a range of major retailers.
Our University is positive about flexible working – you can find out more here
Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any CV’s submitted by a recruitment agency will be considered a gift.
Enquiries about the vacancy, shortlisting and interviews:
Name: Jemma Gurr
This vacancy will close for applications at midnight on the 25 June 2024.
Please see the Further Particulars document which contains the person specification criteria.
We are looking a practical, passionate and nurturing person to join our Community & Engagement team as our Youth Officer. In this role you will cultivate a supportive community of youth leaders and young volunteers, and run workshops for schools and youth groups. You will help 11-24 year olds to develop their knowledge, skills and passion for nature, and fight against climate and eco-anxiety through an inspiring nature restoration project. This role is partly funded by the Natural Heritage Lottery Fund, through a project run in partnership with Action for Conservation.
If you have strong ecology and land-based skills, the ability to create and hold inclusive and welcoming spaces for young people, and believe in putting young people at the heart of the conservation sector, we want to hear from you. This role is 22.5 hours a week, with flexibility over how this is spread across the week, however some evening and weekend work is required.
Avon Wildlife Trust is a charity dedicated to working with local people for local wildlife, covering the West of England region (former county of Avon). It is supported by more than 17,500 members, manages over 30 nature reserves and is one of 46 Wildlife Trusts in the UK. We want to see nature restored on a grand scale across the Avon region, with one in four people taking action for wildlife.
The Wildlife Trusts value diversity. We are committed to creating a movement that recognises and truly values individual differences and identities. We actively encourage applications from people of all backgrounds and cultures. We also have robust child safeguarding policies, and this role requires two work references and an enhanced DBS check.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024).
You will manage a team of two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.
You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.
The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.
Key responsibilities
Planning and implementation Support the Head of Fundraising to plan, lead, implement, and evaluate strategies to:
• Increase individual gifts through enhancing the supporter donor journey.
• Develop new individual giving appeals and campaigns with a focus on direct marketing across various channels to engage with new and existing supporters to generate new income.
• Working with the communications team to design a multi-channelled approach to maximise the reach to the appropriate audiences.
• Develop the required tools and mechanisms to ensure ease of engagement.
• Design and implement a stewardship programme that cultivates long term support across all fundraising streams.
• Work across teams to raise the profile of the charity and its appeals and fundraising activities.
Donor data analysis and segmentation Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM to:
• Maximise the lifetime value of donors.
• Ensure effective use of supporter data for campaign purposes.
• Manage a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.
• Work with the Head of Fundraising to produce regular feedback reports and analysis.
• Ensure all activities and contacts are managed through the charity’s CRM system.
• Maximise gift aid opportunities.
See attachment for further responsibilities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Finance team
The role will provide support to the Financial Controller in effective stewardship and oversight of all finance functions, with responsibility for ensuring accurate budget holder reporting, project reporting and aid in the production of management accounts.
Working with the Financial Controller and Finance Assistant, this role is essential to the reporting of financial information across the Charity. The Assistant Management Accountant will also support in the delivery of new projects and systems advancements.
About the role
The Assistant Management Accountant is a critical role within the organisation and is being recruited at an exciting time as Kidney Care UK seeks to realise its growth ambitions within its strategy.
The role will provide support to the Financial Controller in effective stewardship and oversight of all finance functions, with responsibility for ensuring accurate budget holder reporting, project reporting and aid in the production of management accounts. This role is essential to the reporting of financial information across the Charity. The Assistant Management Accountant will also support in the delivery of new projects and systems advancements.
In addition the Assistant Management Accountant will help to prepare the Charity’s quarterly VAT returns, ensuring that all transactions have the correct VAT coding. The role will be pivotal in the monthly close down process and ongoing accuracy of the transactions held on the accounting system.
The successful candidate will have excellent communication skills and will be highly organised. The ideal candidate will be able to organise conflicting priorities around the monthly management accounts cycle. They will be flexible and adaptable in their approach to support transformational change in our processes and systems.
Core tasks and responsibilities
- Monthly accounting, budgeting, reporting and analysis:
- Produce monthly budget vs actual variance reports for budget holders.
- Prepare monthly expenditure reports for the patient grants team, reconciling the finance system to the database.
- Prepare and post the weekly income imports from information provided by Fundraising.
- Undertake regular monthly income reconciliations with the Fundraising Team, agreeing the finance system to the database.
- Aid in the month-end closing procedures and prepare the monthly reconciliations required: bank reconciliation, corporate card reconciliations, project reconciliations.
- Ensure that proper procedures are in place and followed for company credit cards, ensure that credit card expenditure is entered and reconciled through the control account and balanced each month.
- Ensure that all transactions are correctly accounted for in respect of VAT.
- Aid in training non-finance staff on ExpenseIn (our expenses management system). Support the Financial Controller in resolving ExpenseIn queries.
- Raise invoices and maintain the sales ledger.
- Covering for the Accounts Assistant on the purchase ledger when required.
- Aid in the monthly payroll process, incorporating a review of the payroll workings and allocation journal prepared by the outsourced payroll function. Ensure that the correct pension deductions are being made and accounted for correctly on the finance system.
Person specification
- Experience of charity accounting and FRS102 SORP requirements
- Knowledge and experience of management accounts
- A good knowledge of VAT
- Robust understanding of financial controls
- Experience of using a range accounting packages
- High degree of proficiency in Microsoft 365
- Excellent written and verbal communication skills. Ability to communicate financial matters to non-financial stakeholders
- Self-motivated individual capable of working on their own and as part of a team
- Ability to manage and prioritise a substantial workload handling issues effectively and efficiently
- Ability to analyse complex problems and interpret information effectively and exercise sound judgement and develop practical and workable solutions as a consequence.
- A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority.
- Ability to manage to deadlines and within resources.
- Drive for continuous improvement to produce more effective service delivery and partnerships.
- Able to prioritise; organised self-motivated and flexible.
For an informal discussion, please message Charlotte Donnelly Finance Director via:
charlotte.donnelly(a)kidneycareuk org
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Full Time, 35 hours per week (occasional out of hours work may be required, flexible hours available)
Fixed Term Contract - funded until 31st March 2025 (With possible extension)
Swansea, Cardiff, or Newport - Interventions will be delivered across various locations in Wales.
Ref FWC-244
Are you a proactive, flexible, and target-driven individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have extensive recent experience of providing specialist money and/or welfare benefit advice?
If so, St Giles Trust is looking for a collaborative Financial Wellbeing Coach to join our team, where you will be responsible for the delivery of Finance, Benefit and Debt services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this key role
As our Financial Wellbeing Coach, you will provide person-centred support to a caseload of service users who will either be serving community sentences or have been released from prison. This will involve undertaking assessment and action planning with individual service users and creating a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users.
We will also count on you to deliver a range of interventions to service users which contribute towards the achievement of prescribed outcomes, and to work with service users flexibly, meeting and undertaking interventions in a range of locations across a wide geographical area. Developing and maintaining positive working relationships with external agencies and working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards are also vital aspects of the role.
The contract requires clearance through HMPPS vetting.
What we are looking for
• Experience of engaging successfully with challenging people, e.g. those with complex and multiple needs.
• Proven record of working with partner agencies.
• Evidence of training at specialist level in money and/or welfare benefits advice.
• Higher level certificate in money and/or welfare benefit advice from accreditation.
• The ability to assess clients’ needs and provide tailored, client-led support.
• Able to work sensitively with clients applying trauma informed strategies.
• A full driver’s licence and access to a vehicle is desirable.
• Excellent interpersonal, relationship building and communication skills, both verbal and written.
• Welsh language desirable but not a necessity.
Please note this role requires: Enhanced Adult Workforce DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11pm, Monday 8th July 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
To support our continued growth, we are looking for an experienced Senior Trusts and Statutory Fundraising Officer to join our small yet dynamic Fundraising team to help grow our income through Charitable Trusts and Foundations and from Statutory bodies. This is an exciting time to join the organisation as we look to build a future of excellent frontline services and influential lived experience led campaigning.
You will play an integral role in delivering on generating income to pursue our strategic priorities, managing high-value Trusts and Statutory relationships, joining a dynamic and ambitious organisation with exciting opportunities for fundraisers to contribute to growth and development.
In this role you will:
· Develop and maintain a strong pipeline of £50k+ prospects, working with fundraising and operational colleagues to develop high-value, strategic and multi-year opportunities.
- Prepare and submit compelling funding applications to trusts and foundations and other grant making bodies to grow income.
· Account manages key Trusts & Statutory funders, leading on the development of impact reports, and ensuring a bespoke and memorable stewardship experience by developing plans for key funders.
We are looking for the below skills and experience:
- Excellent written communication skills, with evidence of creating bespoke written proposals and reports for Trusts and Foundations and Statutory grant making bodies.
- A strong track record of building and managing a pipeline of high-value trusts prospects, with a proactive, new-business focused outlook.
- A results-oriented mindset with a commitment to meeting and exceeding fundraising targets
- An interest and commitment to migrant and race justice and inclusion
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Gjori Langeland Head of Fundraising and Communications.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions, please contact us and we will be in touch with you to make the necessary arrangements.
Closing Date: 5 pm 19th June 2024
Interviews will be held week commencing 1st July
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions, please contact us and we will be in touch with you to make the necessary arrangements.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Whipps Cross Hospital, London
Ref EDS-241
Are you a proactive, empathetic and flexible individual with a proven record of providing support, advice and advocacy, and communicating effectively the needs of clients to other professionals? Do you have strong experience of assessing the needs of vulnerable children and young people who are at risk of significant harm?
If so, St Giles Trust is looking for a Specialist Caseworker to be embedded with the Emergency Department of Whipps Cross Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our specialist worker you will provide peer supervisory support to the team within the wider hospital based services, which includes deputising for the Senior Caseworker, and supporting the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. We will also count on you to develop and maintain strong relationships with clinicians and hospital staff, while also identifying onward referral pathways with other services in the hospital such as CAMHS, IDVA, COMPASS and other statutory and voluntary sectors in the community.
Working as part of a multi-disciplinary team, you will also help to identify and assess young victims of violence and to provide support, advice and advocacy for both them and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and deliver a holistic support service that includes practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, appearing in court, DIY work and cleaning.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project.
- Experience of using support plans to enable people to successfully access support services.
- Substantial experience of engaging successfully with ‘challenging’ young people.
- Proven experience of working in a high intensity environment.
- A working knowledge of relevant services for young people and their families in the service provision area.
- First-class interpersonal, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult and Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 1st July, 11:45pm.
Vice-Chancellor’s Office
Development, Alumni & Campaigns Office
Development Officer - Trusts & Foundations
Ref: SC4665
Salary on appointment will be £29,605 per annum, with an annual increment up to £36,024 per annum.
This is an exciting time to join our Development, Alumni & Campaigns Office, and we wish to appoint an individual who shares our passion for the future of UEA. The Development Officer (Trusts & Foundations) will join a small, dedicated team responsible for securing income from charitable trusts, foundations and grant making bodies in the UK and internationally in support of agreed University priorities, including Health-UEA Climate-UEA and various campus projects.
Reporting to the Senior Development Manager (Trusts & Foundations) you will apply for and manage grants whilst also managing the research of new funding opportunities for the team.
Educated to degree level, or with equivalent relevant qualification or experience, you will have excellent organisational and time management skills; strong interpersonal skills; excellent oral and written communication skills; and an aptitude for face-to-face fundraising. Full training will be provided in fundraising/managing of relationships with volunteers and supporters.
This full-time post is available on an indefinite basis.
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Benefits include:
- 39 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 4 July 2024
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
The client requests no contact from agencies or media sales.