Database Manager (Maternity Cover)

We are a multi-award winning, creative, and innovative organisation and the Database Manager is an important role within War Child UK, maintaining and utilising our database system, Salesforce. We’re looking for an experienced Certified Salesforce user who is adept at project management and understands how to work with stakeholders, identify their needs and is able to maximise the features of Salesforce in order to meet them. As someone who works in the Data team and wider Supporter Engagement function, the postholder will be the Salesforce Administrator ensuring the maintenance of Salesforce, as well as line managing the Database Assistant and guiding their work in income reconciliation for the organisation. They will provide training for all staff; carry out development marketing and donation integrations, maintain and build automations and flow, and ensure timely preparation of data for marketing communications. Working across a range of teams at War Child, the Database Manager should be a confident advocate for Salesforce and the importance of CRM, to help War Child achieve our goals and provide better service to our donors, supporters, participants and staff.  

As this is a maternity cover, we’re looking for someone to start in January 2026 until end of December 2026.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. 

Below are some of the experiences and qualities we’re looking for. 

• A Certified Salesforce Administrator (or equivalent through relevant experience with at least one year experience) with knowledge of Salesforce system development, administration, and maintenance.
• Someone with demonstratable experience of developing Salesforce for business solutions.
• Experienced in administering and developing solutions with salesforce-linked email marketing platforms, and the online donation platform. 
• A strong communicator, able to express complex issues in a clear and simple way to non-experts.
• Experienced in extracting data and able to support the analysis of data – with strong attention to detail.
• Process-driven, able to spot solutions to business problems and implement appropriate solutions and database functionality.
• Someone who can manage database-related projects effectively.   
• Experience in using Ampscript, APEX and SQL queries is desirable.

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.