Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The Project Development Analyst can be based in any of our national offices, and will join the Pension Wise team in supporting the development and improvement of this exciting and evolving service. This role involves working with the Project Development Manager to provide data analysis, research and project management support to the wider service delivery team and funder. 

We’re looking for someone who has exceptional analytical and communication skills, who is comfortable in presenting data and making recommendations based on your research. You’ll be adept at building effective working relationships with stakeholders, and you’ll have experience of investigating service problems using, for example, stakeholder interviews, data analysis and desk-based research. You’ll be comfortable managing projects within established project management methodologies, and identifying and proposing opportunities for improvement. 

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

CRUSE BEREAVEMENT CARE LEEDS

Service Manager (28hrs per week, fixed term for 12 Months with possibility of extension or other employment opportunities)

We are looking to recruit an experienced Service Manager to ensure high standards of quality are maintained during a period of restructuring within Cruse nationally.

You will have experience of management in the voluntary sector and of staff & volunteer supervision.  Your role will encompass all aspects of service management including assessment of training needs, preparation of statistical reports for funders and oversight of budgets.

You must be prepared to work flexibly, currently due to the Covid-19 Pandemic, work will be home based until a time when our lovely city centre premises can reopen. When we are able to reopen some early evening cover may be required.

Cruse Bereavement Care is the largest bereavement charity in the UK. Our mission is to offer support and advice and information to children, young people and adults when someone dies and enhance societies care of bereaved people.

As Cruse is currently undertaking a restructuring, the role will be an initial 12 month contract, with possibility of extension or further employment opportunities.

The closing date for this role is 26 June 2020 with interviews arranged for w/c 13th July and w/c 20th July.

Your application should consist of a CV and covering letter, which outlines your suitability for the role and should be no longer than two pages. 

Cruse welcomes and encourages application from everyone regardless of age, disability, gender, ethnicity, religion ad sexual orientation

An enhanced DBS check will be carried out for this post.

Please note, applicants who are not short-listed will not be contacted.  Therefore, if you haven’t heard by 3rd July, you can assume you have not been successful on this occasion.

There will be few times in your career as an Individual Giving specialist where you can make such a mark as in the role we are offering at Leeds Cares.

You will be the strategic lead in the development of our Individual Giving program. You will manage a small but growing team and will play a critical role in the charity’s next phase of development.  Reporting to the Director Fundraising, the Head of Individual Giving is a key role and will have the responsibility of developing and establishing our strategy to build and retain a broad and committed supporter base for Leeds Cares. The activities of you and your team will ensure we maximise income, securing the charities long-term future and ensuring we have the greatest impact by lifting us to the next level of fundraising and donor care.

You are already an experienced Individual Giving specialist with the highest of standards and a brilliant eye for detail. Health/medical background is not essential; more important is a track record of delivery, a proven ability to generate repeat, predictable income for the charity and an ambition to do more for our beneficiaries.

If you want to make a real difference and you have the experience to match our ambition please read on.

GamCare – Service Manager (Leeds)

Full Time – 35 hours per week

Salary £35,000 - £42,000 pa. – Dependent on experience

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

In September 2019 we launched the Leeds Community Gambling Service with our regional partner NECA. This service is integrated with the new NHS gambling provision for the North.

The Leeds Service is now seeking a full time Service Manager to oversee this exciting and relatively new service.  As the Service Manager, you will lead the team engaging, supporting and providing treatment for people concerned about their own or someone else’s gambling, and training to a wide range of local professionals and community groups to enable them to identify those at risk of gambling related harms and refer them into services.  

You will be a self-starter, with a passion for delivering innovative, quality services, and a collaborative style. You will have experience of leading and managing teams and of effective partnership working.

This post is subject to an enhanced DBS check

For further information please contact Helen Garratt, Director of Clinical Services

Previous applicants need not apply

Please note we do not accept CVs

To apply please complete the application form on via our GamCare website.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

Closing date for applications is Thursday 11th June at 9am.

Interviews are expected to take place on Wednesday 24th June

Creative Support is a national, fast growing not-for-profit organization providing support to individuals with a wide range of care needs. We are committed to providing responsive, person-centred care which promotes the independence, wellbeing and social inclusion of the people we support.

The Administrator will provide a high-level professional support and assistance to the Bradford Services at all times. The post holder will report directly to the Registered Service Manager covering the Bradford Services. The post holder must be able to plan and prioritise a varied workload, exercising appropriate judgement and responding promptly and appropriately to all enquiries.

The main purpose of the role is to provide an efficient and effective business support function to the Bradford Services. The Service provides dedicated support to adults with Mental Health needs & Autism in supported / shared accommodation and also the community enablement team that is registered with the Care Quality Commission.

It is essential all services maintain excellent and accurate records using systems that support the service to evidence CQC Requirements and Contract Requirements. Developing and maintaining robust recording systems with Service Directors guidance is a key function of the role.

Would you like to lead a team making a real difference to people's lives? A team that supports people to speak up and be heard? Do you have the passion and the patience to develop our advocacy service to realise the rights of vulnerable people in the most challenging of circumstances?

Working across a range of advocacy including mental health, mental capacity, care and other fields, you will be responsible for co-ordinating and managing a group of advocates working in a variety of settings. Reporting to the area Operations Manager, you will support the team and its individual members in developing good practice, safeguarding of clients and quality assuring our work. You will guide, coach and train the team to achieve the excellent performance and support our clients need and deserve and work with others across the organisation to develop your own and others' knowledge, understanding and practice.

You should have a background as a qualified advocacy practitioner , the skills to motivate staff and the drive to ensure delivery of an outstanding service. Focus and flexibility are important as is a commitment to the values of VoiceAbility.

Position: Team Leader 
Location: Home-based, you will be able to travel and work throughout the North East area
Hours: 37.5 hours (Full Time) Permanent Role
Salary: Starting at £26,000 p.a.
 

Benefits: 28 days annual leave plus bank holidays (pro-rata); 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Cycle to Work; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

Closing date: 5.00pmMonday 15th June 2020

Interviews: 18th June 2020. Please note that owing to the national lockdown, We plan to hold interviews via internet video on Microsoft Teams. 

How to Apply: To apply for this role, please complete the online application form using the criteria in the person specification. NB CV's will not be used to short list.

We are looking for a full time History Tutor and a part time Science Tutor to join our amazing team at Brian Jackson College.

At Brian Jackson college we support young people with Social, emotional and mental health providing an alternative and  inclusive approach  toeducation.Working in small groups you will provide appropriate lessons that are engaging and creative to support the progress of all our students.

Potential candidates must have an interest in working within a charity sector that supports dissafected and disadvantaged young people.

If you are interested in joining our team please email for more information including the job descritption.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

As Best Practice Coordinator, you’ll bring innovative and creative thinking to develop the design and delivery of our services. In this role you’ll be supporting a team of regional Best Practice Leads to gather insight and data from our frontline services and work out what best practice looks like. You’ll then help to integrate this into our programme by working with colleagues in the data, policy, service design or delivery teams. 

As you build relationships with people around the programme you’ll be able to establish the best ways to gather data, as well as working with our standard reports. You’ll also be supporting the effort to make sure ideas for improvement are turned into successful new products and processes, helping to make sure we’re delivering high-quality advice and support to the people who access our services.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re seeking two Information Governance Officers with experience of supporting the design and delivery of good data protection practice within an organisation. This role will be joining an established Information Governance team which will consist of 6 members of staff.

As an Information Governance Officer, you’ll work with the team to support the aims of Citizens Advice and create a culture of shared responsibility for privacy risk management.

You’ll help develop and support organisational policies and processes that ensure we comply with data protection law and good information management practice. 

You may lead on or support work streams to sustain our compliance with the General Data Protection Regulation, Data Protection Act 2018 and meet our business objectives.

The role will also require you to provide data protection advice to Citizens Advice and our wider network of local offices on issues with a practical, risk based approach to ensure we continue to protect the privacy rights of our clients, employees and volunteers.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice offers confidential advice online, over the phone, and in-person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The Witness and Consumer Service provide telephone advice/support and/or face to face support across England and Wales. We are looking for an individual to fulfill the role of Business Analyst / Project Development Officer for the two services.

This role provides the business analysis and project development support on the ongoing improvement of the two services. You’ll work with the Project Development Manager and the operations managers to identify problems in each of the services and design user-centred solutions. You’ll then support with delivering those solutions, gaining buy-in from decision makers and stakeholders. You might also be involved in investigating funder priorities and developing service improvements to support the securing of future funding.

You don’t need to be an experienced Business Analyst for this role. 

We’re looking for someone who has exceptional communications skills, with experience in confidently facilitating workshops and/or meetings with stakeholders, particularly where they have conflicting priorities. You’ll be adept at building effective working relationships with stakeholders, and you’ll have experience of investigating service problems using, for example, stakeholder interviews, data analysis and desk-based research. You’ll be forward-thinking, anticipating potential business problems before they arise, and you’ll be able to see the bigger picture and understand how different business areas fit together. You’ll be comfortable managing your own workload and identifying and proposing opportunities for improvement

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re an organisation with a relentless focus on making society fairer. With the wealth of data collated from our services nationally, we have a unique insight into emerging trends and issues affecting people, and we use it to influence government, regulators and industry, to improve people's lives.

As a member of our policy research teams, you will work across different policy areas, using a wide range of research methods and creating outputs including blogs, reports, presentations and events. Our strong brand will give you unique opportunities to engage with those who have the power to make change. You will feed into our work influencing policy makers such as parliamentarians, the civil service, regulators and industry and you will work closely with our world-class news, campaigns, public affairs and data teams.

We are looking for exceptional individuals with good research and communication skills, curiosity, and ambition to achieve real change on behalf of our clients and consumers. Relevant professional experience is not essential for these roles, but a demonstrable interest in the policy landscape is vital.

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles. We are happy to consider flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.

This is clearly an extraordinary time and a difficult point at which to change jobs - but we are committed to making this as easy as possible for candidates. We will arrange interviews by video-conference and ensure inductions can be done in a way which makes the successful candidate feel like a valued part of the organisation.

Contract Duration: 31st March 2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million

people face to face, over the phone, by email and web chat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.

We’re looking to recruit an excellent data administrator to join the Continuous Improvement function. It’s an opportunity to use your skills on a range of fascinating and important issues seen by our clients within the Help to Claim programme.

You’ll have experience of undertaking data analysis, collating and interpreting data, and report writing. 

Just as importantly, you’ll have a passion for using data to solve problems and in providing insight to a wide variety of stakeholders which informs the way we deliver our service. 

This is a great role if you want to have a direct impact in forming the way we deliver and help those who depend on us. 

Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.

Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018)

We welcome applications from Local Citizens Advice staff and are open to arranging secondments.

Please note, subject to the volume of applicants, applications may close early at the discretion of Citizens Advice. 

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Head of Services (Cancer and Cancer Prevention) 
Harrogate, North Yorkshire (with frequent travel across Yorkshire)

About Us 

Yorkshire Cancer Research is one of the most exciting and innovative charities in the UK. The charity is a leading funder of cancer research in the region and has a track record of supporting ground-breaking projects and clinical trials to help prevent cancer and increase survival. 

We are entering a very exciting period in our development. Following our commitment in 2015 to invest at least £100m in cancer research and service by 2025, our cancer and cancer prevention services work has already led to the creation of several pilot and larger scale programmes and we now require talented and motived people to expand and develop this vital work further.

We are currently seeking two exceptional individuals to join us as Head of Services and develop, deliver and manage a portfolio of evidence-based cancer and cancer prevention services.   

The Benefits

- Salary of circa £50,000 per annum DOE
- Pension scheme 
- Private medical insurance 
- 25 days’ holiday plus Bank Holidays (increasing with service to 30 days after 5 years’ service)
- Offices within walking distance of the train station/free onsite parking 

Both roles are permanent, although we will consider a temporary appointment for a minimum of 6 months for the right candidate. 

If you have experience of leading the delivery of health services, this is a superb opportunity to help us achieve our goal of saving an extra 2,000 lives a year in Yorkshire by 2025.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Head of Services, you will strive for excellence in everything you do, have integrity, champion expertise through improvement and innovation and be a great team player.

The Role

These are exciting, and continually developing roles for the charity, working in partnership with local authorities, Clinical Commissioning Groups, NHS Trusts, community and voluntary organisations and most importantly with patients and service users. The post holders will each take responsibility for a section of our cancer and cancer prevention portfolio depending on the post holder’s expertise and experience.

The full portfolio will aim to:

- Improve the early diagnosis of cancer by increasing uptake in national screening programmes and increasing awareness of signs and symptoms of cancer across Yorkshire
- Improve the early diagnosis of lung cancer by developing and expanding lung health checks using learning derived from the Yorkshire Lung Screening Trial (a clinical trial by Yorkshire Cancer Research)
- Reduce the risk of cancer recurrence through physical activity following an initial diagnosis of cancer
- Reduce cancer in Yorkshire through smoking cessation programmes 

About You

To join us as the Head of Services, you will need: 

- At least three years’ experience at a senior manager/team leader level in a relevant environment (such as delivering or commissioning services in a public, healthcare or third sector setting) 
- Substantial experience of implementing, managing and evaluating a strategic portfolio of health services
- Substantial experience of developing health services in collaboration with partners, patient advocates and service users
- Substantial experience of developing and maintaining strong relationships with stakeholders, including health service providers, commissioners, patients and service users
- Experience of commissioning health services 
- A degree level qualification in a public health, service management or health related subject OR a degree level qualification with at least five years’ experience in a relevant area, such as delivering or commissioning health related services in the public, healthcare or third sector setting

Other organisations may call this role Head of Cancer Prevention Services, Head of Healthcare Services, Healthcare Programme Manager, Cancer Prevention Programme Manager, or Head of Cancer Services. 

The closing date for applications is the 19th June 2020.

Webrecruit and Yorkshire Cancer Research are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re seeking your next challenge as our Head of Services, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Urdu / Punjabi speaking

Community Connector Posts x 2

£ 21,589 pro rata starting salary + 5% pension

1 x 15hrs per week maternity cover post            1 x 24.5hrs per week post

Have you got what it takes to join our award winning team?

A Community Connector provides short term interventions for people who are isolated, experience mental health problems or who have had a sudden crisis in their lives which results in their needing support to access community activities. You will work closely with GP Practices and health professionals taking referrals and ensuring a joined up approach to health and social care

The successful candidate will also have excellent interpersonal skills and the energy and persistence to see tasks through to successful completion as they work within this developing service.

For full details please visit our website 

The closing date for applications: 12 noon on 11th June 2020

Interviews: To be held on Wednesday 17th June 2020