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Salary: Grade C - £35,860 to £39,429
Contract: Fixed term to 31/07/2029
Hours: 37 hours per week
Location: The Union, Manchester Metropolitan University
Eligibility: Eligible to work in the UK
Manchester Met Students’ Union is looking for an enthusiastic and creative Academic Communities Manager to lead a new pilot project that will help students build connections through their shared academic experiences.
Working with students, academic colleagues and Union teams, you’ll design and deliver innovative programmes that bring students together, foster a sense of belonging, and create opportunities for engagement beyond the classroom.
This is an exciting opportunity to shape a brand-new initiative from the ground up. You’ll use insight, collaboration and creativity to develop a sustainable model that can grow and become a key part of the student experience.
What you'll do
- Lead the development and delivery of the Academic Communities pilot.
- Co-create engaging and inclusive opportunities with students.
- Build strong partnerships with academic colleagues and Union teams.
- Manage project delivery, evaluation and continuous improvement.
- Develop a scalable model that supports student success and belonging.
About you
You'll be a confident project manager with excellent relationship-building skills, a passion for community development, and a track record of delivering successful initiatives. You'll be motivated by creating outstanding student experiences and bringing people together.
Join us and help shape the future of student communities at Manchester Met.
Closing date: 9.00am, Monday 20th July 2026
Interview date: Thursday 30th July 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our Early Literacy Intervention programme is based on a programme that works successfully in the USA and it provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Reading Interventionist works individually with target children.
We also have our unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 150 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
For more information about our programmes please visit our website and watch our videos.
About the role
Working for 2 hours per day, 5 days a week (term-time only) at Galleywall Primary School in Bermondsey, this role will involve delivering a programme of 1:1 focussed sessions for selected Reception and Year 1 children. The ELI will be trained to use Chapter One’s specialised online tool designed to support learners who are at risk of falling behind with their phonics.
We are looking for a highly motivated, energetic individual who enjoys working with young children and who wants to make their mark in a fast-growing charity. We can offer training, a small friendly team and a chance to improve the lives of children facing disadvantage.
Key Responsibilities
- Conduct an initial baseline assessment of selected target children in Reception and Year 1 to determine where further support is needed.
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Use Chapter One’s online tool to deliver differentiated, daily, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach.
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Use a variety of additional activities to reinforce phonics skills.
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Support children to use their secure phonics knowledge to read decodable books.
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Develop pupils’ phonics fluency and confidence in preparation for the Year 1 Phonics Screening Check, where applicable.
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Document each session with a child, including the skills practised or mastered and a goal for the next session.
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Maintain and update daily pupil progress trackers, identifying phonics skills secured and areas requiring consolidation to inform future teaching.
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Challenge pupils to reach each new goal and celebrate pupil success.
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Work closely and on an ongoing basis with classroom teachers, reading support staff and the school team to understand progression of the schools phonics teaching.
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Work closely with classroom teachers to establish tailored plans for each child.
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Provide school leaders with data and information on pupil progress.
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Gather feedback from school on progress of the programme and any implementation challenges, aiming to help Chapter One to continuously improve programme delivery.
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Collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.
Qualifications Criteria
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Maths and English GCSE at Grade 5 or above.
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Right to work in the UK.
We are looking for applicants with the following essential qualities:
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Experience of working in education or childcare.
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Willingness to undergo further training in phonics pedagogy.
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Highly motivated, energetic individual with excellent interpersonal and organisational skills.
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Ability to adapt and embrace a changing environment.
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Excellent personal planning and a proven ability to work independently.
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Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation.
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Highly computer literate with hands-on experience of using MS Office and platforms and tools such as Google analytics, PowerPoint and more.
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An understanding of Child Safeguarding.
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A commitment to Chapter One’s mission and values.
Ideally, applicants will also have the following desirable qualities:
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Experience in supporting young children with phonics in a classroom setting.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Outline why you’re the right person for this role and how you meet the skills & experience detailed in the job description.
2) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Stage 1 interviews are planned for 17/07/2026 with any successful applicants being invited to a second interview on 22/07/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
Development Manager
Location: Cambridge, UK OR Remote, UK, with regular travel to Cambridge
Salary: £44,000-£48,000 p.a. full-time equivalent, dependent on experience
Basis: Fixed-term contract (12 months). Full-time, part-time or flexible.
Eligibility: You must be eligible to work in the UK
The role
We are looking for a Development Manager to join our fundraising team to support our ambitious, global mission to democratise computing and AI education for all young people. . You’ll build and manage a global portfolio of strategic, high-value funding partners that share and advance our mission. Through effective relationship building and account management, you’ll engage donors with the aim of growing their long-term support for our work.
The ideal candidate will have experience of successful corporate/institutional partnership development and/or stewardship at a national or international scale. You may also have experience working with trusts and foundations or securing sponsorship for events.
We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team of people who care about our mission and each other
We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other.
Responsibilities
- Proactively develop a pipeline of funding opportunities, establishing relationships that will lead to new partnerships or donations
- Manage a portfolio of existing partners, developing and implementing engagement strategies to strengthen these relationships
- Match funders’ objectives with the Foundation's programmes and goals
- Prepare funding applications, proposals, presentations, and pitches, working collaboratively across the Foundation to support the development of these documents
- Evaluate and report on partner activities to ensure goals are achieved and the impact of their support is shared
- Develop and implement engaging and bespoke stewardship plans
- Accurately capture information using our CRM (Salesforce) pipeline process
- Support colleagues as they develop new donor relationships to secure grants and donations
- Develop and maintain updated knowledge of the Foundation’s programmes and associated funding opportunities
Experience and personal attributes
We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here.
You should have:
- Experience in securing and developing long-term corporate partnerships and/or high value income (£50K+)
- Competence in using a CRM or equivalent system
- Effectiveness in working with multiple stakeholders across organisations to achieve solutions and deliver results
- Evidence of highly adaptable interactions with a wide range of people, with experience in advocacy, networking, and negotiation
- Practical knowledge of preparing and presenting a compelling case for support in various forms, including in person and through written communication
- Experience of monitoring, reporting, and forecasting against plans and budgets
- Strong organisational and administrative skills
- Excellent relationship building skills
- A commitment to the mission and values of the Raspberry Pi Foundation
Ideally, you’ll also have:
- Experience in prioritising a pipeline of multiple opportunities
- A high level of IT literacy, particularly knowledge of using the Microsoft Office suite or Google apps (Gmail, Calendar, Docs, and Forms)
- Experience in fundraising in markets outside of the UK
About us
The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies.
We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.
All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries.
Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries.
We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.
Benefits
In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues.
- Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year.
- Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution.
- Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus.
- Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life.
- Support for parents and carers. We provide generous family leave and flexibility for parents and carers.
- Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family.
- Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees.
- Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work.
Timetable for applications
Closing date: 6 July 2026, 9:00am
Phone screen: Week commencing 6th July 2026
First interview: Week commencing 13 July 2026
Second interview: Week commencing 20 July 2026
Our recruitment process
All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process.
Here's what you can expect:
- As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter.
- Eligible applications will be reviewed by our recruitment team and the hiring manager.
- A small number of candidates will be invited to a phone call with the hiring manager.
- The purpose of this call is to check our understanding of your application and to answer any questions you have.
- We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague.
- You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions.
- If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team.
We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.
The Royal National College for the Blind is looking for an outstanding data professional to take on the new role of Head of Data and Insight. The successful candidate will have the combination of technical, strategic, communication and inter-personal skills which will help us to drive a change in culture, putting data at the heart of our reporting and decision making. In return we offer flexibility, an excellent benefits package and a friendly, supportive working environment. The role is part time hours a on a fixed term contract.
Main duties and responsibilities:
· Provide leadership of MIS operations, including line management of the MIS Manager, driving adoption, optimisation and continuous improvement
· Provide data and insight strategic leadership. Develop and implement a data and insight strategy to improve the organisation’s data maturity, with a specific initial focus on student-facing areas of the business
· Lead on measurement, evaluation and learning for the College, including supporting the development of evaluation frameworks, evidencing theories of change and working with the Senior Management Team to ensure that impact is understood and incorporated into strategic planning
· Embed a culture where teams generate and maintain accurate and timely data, enabling College leaders to evaluate effectiveness regarding student outcomes, quality of teaching, learning and residential support, and effectiveness of leadership and management at all stages of the student journey, from initial contact through transition beyond the College
· Ensure that insights are available to decision makers in the most appropriate way, including developing dashboards and reporting frameworks that provide actionable insights and KPIs to Senior Management and the Board of Governors
· Oversee the further embedding and development of the MIS, identifying areas for improvement and appointing team champions to support ongoing training and skills development
· Work with all stakeholders/users of the MIS to make sure that high quality data is stored in the system, high quality insights are available to decision makers as needed, and the system as a whole underpins quality across the College
· Work with leaders to identify barriers to the data pipeline, ensuring that system users understand its value and the importance of high quality, consistent inputting
· Communicate effectively with all stakeholders and users at all levels of the organisation, acting as a bridge between those with technical knowledge and those without, building a shared vision and understanding of the importance of strong, accurate data and communal responsibility
· Build strong, collaborative relationships across the College, translating business needs into practical data products, technologies and process which help to achieve the outcomes sought
· Contribute to all external audits, monitoring visits and inspections, ensuring that data is ready to be inspected without notice
· Champion data quality, GDPR compliance and governance, embedding robust standards and processes College-wide
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting an Advocate Educator to work closely with GP practices in Croydon borough.IRIS is a domestic abuse training, support and referral programme developed specifically for general practice.You will promote the IRIS programme and offer DVA training to GP practice staff, as well as providing one-to-one emotional and practical support to a caseload of clients experiencing domestic abuse. The successful applicant will have:
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Experience of working with victims and survivors of domestic abuse and an understanding of the barriers to accessing support services
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Experience of promoting services and building strong working relationships with external organisations
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Experience of delivering training to a range of professionals
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A full driving licence and access to a vehicle in order to travel to GP practices across Croydon
Job Title: IRIS Advocate Educator
Hours: Full-time (35 hours per week)
Contract Type: Fixed Term Contract to 31st March 2028
Salary: £32,050 per annum
Location: Willing and able to travel to GP practices and healthcare locations across the borough of Croydon.
Deadline: 29th July 2026 at 11.00pm - however interviews will be conducted on a rolling basis. We will end recruitment early and hire straight away if we find the right candidate.
Interviews: In person in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
- Two Wellbeing Days and day off on birthday
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. However this role requires you to deliver training in GP surgeries and healthcare locations across the borough of Croydon.
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.
The client requests no contact from agencies or media sales.
The Individual Giving Manager will be responsible for developing and implementing strategies to increase individual giving donations (regular giving and one-off donations at relatively lower level) and philanthropic support (major gifts from ‘philanthropists’). This role will involve building relationships with donors, managing fundraising campaigns (including targeted mailouts/email-outs, social media campaigns and events), and ensuring effective stewardship of donor contributions (‘looking after’ donors, communicating the difference their donations make, keeping them engaged to inspire further donations/increased support).
The role will also oversee our event fundraising include at the London Marathon.
Key Responsibilities:
- Develop and execute individual giving and philanthropy strategies to meet fundraising targets.
- Identify, cultivate, and engage major donors and prospects.
- Manage donor relationships and ensure effective stewardship.
- Plan and coordinate fundraising events and communication campaigns.
- Oversee London Marathon runners and associated fundraising.
- Collect, analyse and use ‘data’ about prospective and current donors (individual givers and major donors) to ensure that all communications with them are tailored and targeted.
- Collaborate with the Fundraising Manager and Communications Freelancer to create compelling fundraising materials targeted to prospective and current donors (individual givers and major donors).
- Monitor and report on fundraising performance and donor engagement.
- Maintain accurate donor records and ensure compliance with data protection regulations.
- Provide regular updates and reports to senior management.
Qualifications:
- Proven experience in fundraising, donor relationship building and relationship management, or a similar role.
- Strong understanding of fundraising principles and techniques.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using fundraising software and CRM systems.
- Strong organisational and project management skills.
The client requests no contact from agencies or media sales.
The Education Quality Manager role leads and sets the strategic direction for the team providing support and development of academic representation at Arts SU, enabling effective voice and ensuring a better academic experience for students at UAL.
If you’re passionate about representation, love governance and quality assurance, and are skilled at navigating competing priorities whilst supporting your team, we’re looking for you! No day is the same for the Education Quality Team, but a drive to support students and enable them to challenge institutional structures is a must for anybody in this role.
JOB PURPOSE
- To lead and set the strategic direction for the team providing support and development of academic representation at Arts SU.
- Develop and lead ambitious plans to evaluate and develop the academic representation system at UAL, building engagement levels, impact, and visibility year on year.
KEY RESPONIBILITIES
Leading a high performing team:
- Provide leadership, strategic direction and day to day operational management of the Education Quality Team; motivating, supporting and developing team members to ensure that they have the necessary skills and knowledge for their roles as well as manage performance.
- Develop succession plans and identify training and development requirements within the team.
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments.
- Identify the need for, recruit and manage student staff as necessary.
- Be accountable for the quality of outputs of the team.
- Provide support to the student officer team helping and equipping them to be knowledgeable and informed representatives.
- Ensure the whole organization is aware of and understands the work of the Education Quality team.
Strategic Development
- Lead the Academic Representation’s System’s involvement with the University’s quality assurance processes.
- Oversee the development of systems and processes for capturing, tracking, and sharing student feedback, issues and the impact of academic representation.
- Lead the analysis of student feedback to advise and support student representatives to lobby and influence the University’s policies, procedures and practice.
- Lead the promotion of the service within UAL, building relationships with relevant stakeholders and making it easy for staff and students to understand the purpose of the team and its work.
Financial & Resource responsibility
- Manage a substantial Education Quality Team budget, being responsible for resources that are allocated to the department and ensuring these are effectively managed and controlled.
- Review and establish processes, systems and policies and where appropriate standard procedures for activities to maximise efficiency, ensure deadlines are met and to ensure a positive return on investment.
Oversight & development of Academic Representation
- Manage and support Education Quality Coordinators to deliver Arts SU’s academic representation systems bringing support for representatives and innovation around student engagement.
- Provide day-to-day management of our academic representation system, including managing relationships with UAL staff who work on this system in Colleges, Schools and Academic Quality.
- Work to further develop our partnership with the University to establish the Education Quality Team as expert practitioners and a source of good practice on student engagement, representation, and co-production.
- Work in partnership with staff and elected officers to deliver a holistic and high-quality academic representation system, including managing the election, training, year-round engagement and development of academic representatives and other related roles as relevant.
- Work closely with colleagues to support and deliver successful SU elections and awards events.
Policy & Officer support
- Lead the Education Quality Team’s work in providing comprehensive policy support to Arts SU’s Full-time Officers and School Representatives on education issues and developing effective lobbying strategies to influence the policies that impact students’ lives.
- Support engagement in College committees and working groups by maintaining an accurate and up-to-date record of representatives and staff committee responsibilities, accompanying representatives where appropriate and coordinating a system for committee briefing and de-briefing.
- Work with colleagues to deliver high profile campaigns based on evidence and insights.
- Work with the wider team to develop relationships with academic societies, and to develop their ability to support student representation and engagement.
- Provide regular and structured reports or presentations to colleagues to support strategic decision making throughout Arts SU.
Benefits and perks
Our staff enjoy working in a dynamic and supportive environment that prioritises their personal and professional development. Our annual staff satisfaction survey shows that staff value the opportunities they have to learn and grow within their roles. We perform highest in the areas of personal development, relation- ships with managers, work atmosphere, and relationships with colleagues.
- Generous holiday entitlement (over 40 days)
- A summer 4 day working week
- Family Friendly policy
- Cycle to Work scheme
- NUS TOTUM staff discount
- Flexible working
- Employee Assistance Programme (EAP)
- Long service award
- Free staff places on UAL short courses
The client requests no contact from agencies or media sales.
This role is a unique and exciting opportunity for a passionate, hands-on Chef and Trainer to join our rapidly growing charity and support our mission to transform kids’ health through food in schools in a new region. This role will be critical in delivering our flagship programme Transformations and work directly with school kitchen teams across the North West and North East of England.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead. We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role is responsible for the delivery and continuous improvement of the Chefs in Schools Transformation Programme across the North West and North East of England. The Transformation Programme is our flagship year-long initiative, designed to support school kitchen teams and senior leadership teams in serving the best, freshest, and most nutritious food possible. Through this programme, we transform school lunches, upskill kitchen staff, and integrate food education into the heart of the school culture, ensuring that high-quality, scratch-cooked meals become the standard for every pupil.
As a Chef Trainer, you will act as a pivotal, hands-on ambassador for this mission, supporting kitchen teams, school leadership and the wider school community to embed a high quality, sustainable school food culture in schools. You will support development of the programme’s pipeline and join a brilliant, passionate and experienced team of Chef Trainers, with the opportunity to connect, share and learn from one another.
A key component of this role involves being based in schools for 2–3 weeks at a time, working directly on-site to implement the programme. You will travel to different locations across the North West and North East, supporting schools to build high-quality, sustainable food cultures. During your first year, the focus will be specifically on the North West region, ranging from Manchester to the Wirral, where you will help establish Chefs in Schools’ reputation for positive change.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
Programme Delivery & Training:
● Inspire, train and cook with chefs, cooks and kitchen teams in the preparation of fresh, nutritious food to meet specified standards, imparting your passion for fresh, quality food and building capability across client schools in line with the Chefs in Schools model.
● Deliver and oversee Transformation Programme delivery in schools within the region, ensuring high quality outcomes aligned to programme objectives and proposals, including check-ins to support proposal and pipeline development.
● Work closely with Head Chefs, Headteachers and School Business Managers to provide fair assessment of culinary ability for existing and new Head Chefs including skills tests.
● Support with recommended kitchen structures at Transformation schools using the Kitchen Brigade system.
● Advise and guide Head Chefs, Kitchen Teams and School Business Managers to improve uptake, menu development and School Food Standards compliance.
● Advise on reputable, quality and cost-effective suppliers to support schools to reduce cost per meal per child without sacrificing food quality. Including light-touch auditing and development of procurement suppliers in the region.
● Encourage schools to monitor, control and reduce kitchen, service and food waste.
● Train kitchen staff to follow up-to-date Health and Safety and hygiene policies and procedures, alongside latest EHO, Food Standards Agency and Allergen guidance.
● Work with the Senior Programme Manager to develop training materials that support the charity’s wider work, ensuring training plans reflect the latest relevant guidance including EHO, Food Standards Agency and Allergen guidance.
● Support schools to develop a whole-school food culture through food education with pupils, aligned to School Food Standards, and the creation of scratch-cooked, delicious and nutritious school food.
Transformation Programme Development:
● Support growing regional brand awareness, in partnership and alignment with the Senior Programme Manager.
● Visit potential new school clients to assess kitchens and kitchen teams (check-ins) within the region, working with the Senior Programme Manager to support proposal and pipeline development as required.
● Support the onboarding of new schools based on the outcome of check-ins conducted and proposals.
● Support in maintaining, improving and running the programme, and Innovations, School Chef Educator and Membership programme needs as required.
Administration & Measurement:
● Support with monitoring and capturing of programme KPIs of Transformation schools, measuring success against Chefs in Schools benchmarking and keeping the Senior Programme Manager updated on any variances.
● Support with case study development working in partnership with the Comms and Fundraising team.
● Report any complaints or serious incidents to the Senior Programme Manager and follow relevant actions related to Chefs in Schools Escalation and Tracking processes.
Essential Skills & Experience:
● You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.
● You have significant professional experience as a chef (minimum of 5 years), ideally with a background in schools, high-volume catering or institutional cooking.
● You have experience training or mentoring kitchen staff, including building culinary capability and culture change.
● You are confident in assessing culinary skills and advising on kitchen structure, menus and supplier choices.
● You are organised, methodical and able to manage multiple workstreams simultaneously.
● You are a strong communicator able to build trusting relationships with different types of stakeholders.
● You have a sound understanding of Health and Safety, Food Hygiene, Allergen regulations and School Food Standards.
Desirable skills & experience:
● Experience working in a school or educational setting.
● Comfortable with data capture, reporting and keeping accurate records.
● Familiarity with the Kitchen Brigade system or equivalent kitchen management structures.
● Experience working with or for a charity or social enterprise.
● A full UK driving licence.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The client requests no contact from agencies or media sales.
Job Description
The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of
our number of programmes, in line with our strategic regional and national plans. You will also
contribute to the strategic direction of the organisation, working closely with cross-functional teams
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery.
In addition, occasional international travel may be required, for example to the annual conference in
the United States.
Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are
autistic
• Educated to degree level or relevant Professional Qualification
• Highly motivated and organised self-starters with the ability to work under your own initiative
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.
Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel
• Experience of using a CRM for administrative and reporting purposes
DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young
people and adults and expects all staff and volunteers to share this commitment. This post is subject
to an enhanced DBS disclosure.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+
candidates, disabled candidates, and from men, because we would like to increase the
representation of these groups at this level at DFN Project SEARCH.
-Interviews will take place on:
1st round July 23rd and July 24th
2nd and final round: July 31st
Closing date: Sunday July 12th
-Start date - Asap
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Full-time, permanent
Hours: Full-time
Reports to: Chair; Board of Directors
Location: Hackney
Salary: £50,000-60,000 depending on experience.
Pension: HSoF participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 25 days’ annual leave plus bank holidays, free onsite lunches .
Probation period: Six months.
About Hackney School of Food
Hackney School of Food is an award-winning food education hub based in the grounds of Mandeville Primary School in Clapton, East London. Through our teaching kitchen and educational garden, we help children, families and communities build the skills, confidence and knowledge to grow, cook and eat good food.
Each year, we welcome more than 10,000 visits to our kitchen and garden, delivering curriculum programmes for schools alongside community cooking courses, gardening projects, holiday clubs, corporate volunteering and public events. Since becoming a Community Interest Company (CIC) in 2023, we have expanded our facilities, strengthened our governance and built a strong reputation as a leader in food education.
We're now looking for an exceptional Managing Director to build on these strong foundations and lead Hackney School of Food through its next phase of growth and impact.
About the role
Reporting to the Board of Directors, the Managing Director (MD) will provide both strategic and operational leadership, ensuring the organisation delivers its mission while remaining financially resilient, well-governed and responsive to the needs of the communities it serves.
The Managing Director is responsible for all aspects of the organisation, including strategy, income generation, finance, governance, partnerships, programme delivery and people leadership. Working closely with a small, committed team and an engaged Board, they will build on strong foundations to grow Hackney School of Food's impact, reach and long-term sustainability.
This is a varied, hands-on leadership role for someone who enjoys balancing big-picture thinking with practical delivery. One day you may be developing a new partnership, meeting a prospective funder or working with the Board on future strategy; the next you could be supporting the team, welcoming visitors to the garden or solving day-to-day operational challenges.
Key priorities
In your first 12 months you will:
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Build on Hackney School of Food's strong foundations to deliver the next phase of our strategy and growth.
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Increase and diversify income through fundraising, partnerships and commercial opportunities to strengthen long-term sustainability.
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Lead, support and develop a small, ambitious team, fostering a positive and inclusive culture where people can thrive.
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Strengthen relationships with funders, partners and local businesses, helping Hackney School of Food deepen its impact.
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Work closely with the Board to embed strong governance, organisational systems and long-term planning for the future.
Key Responsibilities
Strategic Leadership
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Provide overall leadership and strategic direction for Hackney School of Food, ensuring delivery of its mission, vision and long-term objectives.
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Lead the development and implementation of Hackney School of Food's annual business plan and organisational priorities.
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Work with the Board to evolve organisational strategy, identify opportunities, manage risks and support sustainable growth.
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Monitor, report on and respond to organisational performance against agreed objectives and impact measures.
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Champion Hackney School of Food externally, strengthening its profile and influence.
Financial sustainability and income generation
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Oversee organisational budgeting, financial planning, forecasting and cashflow management, working closely with the Treasurer and accountant.
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Lead income generation across the organisation, including trusts and foundations, corporate partnerships, sponsorship and earned income.
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Build and maintain strong relationships with funders, sponsors and strategic partners.
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Ensure all funding commitments are met, including grant reporting, monitoring and evaluation requirements.
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Identify new opportunities to diversify income and strengthen long-term financial sustainability.
Partnerships & External Relations
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Act as the main point of contact for HSoF’s key partners, LEAP Federation and Chefs in Schools to ensure the partnerships are effective and positive.
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Build and maintain strong relationships with other key stakeholders, including local authorities, funders and sponsors.
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Represent Hackney School of Food at meetings, events, and public forums.
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Champion the value of food education and contribute to wider local and national conversations.
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Ensure programmes remain responsive to community needs through ongoing engagement and consultation.
Governance and public benefit
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Ensure the organisation operates in line with its CIC objectives and delivers clear public benefit.
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Support the Board of Directors to fulfil its governance responsibilities through high-quality reporting, planning and decision-making.
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Prepare Board papers, reports and agendas, ensuring timely and accurate information is available to support effective governance.
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Oversee and report on organisational performance to the Board of Directors quarterly.
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Act as the primary link between the Board and the operational team.
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Maintain effective governance, delegated authority and accountability frameworks.
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Support the Board in meeting all statutory and regulatory obligations relating to the CIC.
People, Culture and safeguarding
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Provide leadership to a small core team (currently c.4 employees), directly managing staff and fostering a positive, inclusive culture.
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Provide oversight and support for a wider network of approx. 15 freelance contractors to ensure consistently high-quality delivery.
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Lead recruitment, induction, performance management and professional development in line with safer recruitment and equality principles.
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Ensure effective organisational structures, clear roles, and performance accountability.
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Oversee HR processes including appraisals, performance management, and professional development.
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Act as Designated Safeguarding Lead, embedding safeguarding throughout the organisation maintaining compliance with all relevant requirements.
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Develop organisational systems, policies and practices that support an inclusive, high-performing workplace.
Risk Management & Compliance
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Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
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Oversee organisational policies, procedures and continuous improvement, ensuring policies and legal requirements are up to date, clearly communicated and embedded across the organisation.
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Ensure compliance with employment law, health and safety, safeguarding, GDPR and other relevant legislation.
Personal specification
Essential experience
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Senior leadership experience with responsibility for organisational performance and accountability.
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Experience securing income through fundraising, partnerships and/or commercial activity.
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Experience of financial leadership, including budget setting, forecasting and cashflow oversight.
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Experience working closely with a Board, Trustees or governing body to translate strategic vision into operational delivery.
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Experience building and managing successful partnerships with funders, businesses and community stakeholders.
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Experience in managing and motivating a team, creating a positive and inclusive workplace culture.
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Experience of governance, compliance and organisational risk management.
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Experience of safeguarding within an education, youth or community context.
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Excellent organisational skills, with the ability to prioritise competing demands, make sound decisions and remain resilient in a resource-constrained environment.
Essential skills and attributes
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Passion for Hackney School of Food's mission and the role of food education in improving health, wellbeing and community connection.
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Strategic thinker who is equally comfortable with hands-on operational leadership.
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Entrepreneurial, resourceful and committed to building long-term financial sustainability and identifying growth opportunities.
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Ability to lead a team through change with sensitivity, clarity and kindness.
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Strong communicator with excellent relationship-building skills.
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Confident decision-maker with a high level of personal accountability.
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Committed to equity, inclusion and community-led practice.
Desirable
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Experience working within a Community Interest Company (CIC), social enterprise or charity.
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Knowledge of Hackney, its communities and local stakeholder landscape.
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Experience of working in food education, community food, gardening, environmental education or a related field.
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Experience reviewing and managing contracts, service agreements or other legal documentation.
An inclusive workplace
We know that diverse teams make stronger organisations and are committed to building a workforce that reflects the communities we serve. We are committed to fair and inclusive recruitment and will consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We particularly encourage applications from people who are under-represented in our sector and in leadership roles, including people from the global majority and those whose lived experience brings valuable perspectives from the communities we serve. We also welcome applications from people who live in Hackney or East London.
How to apply
The deadline to apply is Monday 20 July at 9am. Please apply by filling out this application form.
You'll find the link to the application form on our Recruitment Pack which provides more information.
Stage 1: A one-hour online interview with the Senior Team and Board (24 July)
Stage 2: On-site interview at Hackney School of Food (30 July), including a short presentation.
We may also invite the preferred candidate to an informal meeting with the wider team and Board before making a final appointment.
The successful applicant will need to pass an enhanced DBS check and provide two suitable references.
We may close the application window earlier if we are inundated with applications, so please don't wait to apply.
If you have any questions about the role or your suitability, please feel free to get in touch with us. You will find a Recruitment pack and email address to contact via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CIY Europe is entering an exciting season of growth as our mission across Ireland and Europe takes deeper root in local churches, reaching more young people and those who lead them.As our impact expands, we are seeking an experienced and strategic Fundraising Manager to strengthen and scale our income generation across Ireland, Europe, and the USA.
This is a key leadership role, responsible for shaping and delivering a cohesive fundraising strategy across multiple income streams. The successful candidate will build on existing support while cultivating new partnerships to drive sustainable year-on-year growth. Working closely with the senior leadership team, the Fundraising Manager will oversee and develop income from churches, Christian trusts and foundations, statutory funders, major donors, events, and regular individual giving.
The ideal candidate is someone who actively lives out their faith in Jesus, understands the dynamics of church partnerships and statutory funding environments, and brings proven expertise in both the strategic and operational aspects of fundraising.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help build a network where every child can succeed.
At Ark, we believe that every child deserves access to an excellent education, regardless of their background. For over two decades, we've been transforming lives through education, creating schools where children thrive, teachers flourish and communities grow stronger.
As we expand from 39 to 48 academies, we're looking for an exceptional Financial Controller to help provide the financial leadership that underpins our mission. This is an opportunity to join one of the UK's largest and most ambitious multi-academy trusts at a pivotal point in our journey.
Behind every outstanding school is a finance team that enables great decisions, protects public funds and gives school leaders the confidence to focus on what matters most: delivering exceptional outcomes for young people.
The opportunity
Reporting to the Director of Finance and Procurement, you will lead our financial control and reporting function across the Ark Schools network. You'll oversee a high-performing team of eight and ensure that our financial reporting, statutory compliance, treasury management and internal controls are robust, forward-looking and fit for a growing organisation.
This is far more than a technical accounting role. You'll be a trusted adviser to senior leaders, driving continuous improvement, strengthening financial governance and ensuring we remain an exemplary steward of the public and charitable funding entrusted to us.
You'll lead on:
- Delivering statutory accounts and year-end reporting across a complex group structure
- Leading external audit and regulatory reporting, ensuring full compliance with academy and charity requirements
- Overseeing treasury, cash flow forecasting and capital expenditure across the Trust
- Maintaining a robust financial control environment that supports a growing network
- Developing and mentoring a talented central finance team
- Improving financial systems, processes and reporting to support better decision-making
- Supporting the successful integration of new schools into the Ark network
About you
You're a technically outstanding qualified accountant who combines strong financial control expertise with a collaborative leadership style.
You'll bring:
- A recognised CCAB qualification with significant post-qualified experience
- Strong statutory reporting and external audit experience
- Experience leading and developing finance teams
- Excellent knowledge of financial controls, treasury and balance sheet management
- The confidence to influence senior stakeholders and communicate complex financial information clearly
- A continuous improvement mindset and the ability to thrive in a fast-moving environment
Experience within education, charities or the wider public sector would be welcomed but isn't essential. We're equally interested in candidates from complex commercial organisations who are excited by the opportunity to apply their expertise to a purpose-driven organisation.
Why Ark?
This is a chance to use your professional expertise to create lasting social impact.
Every improvement you make to our financial systems, every risk you help manage and every decision you support enables our schools to focus on delivering an outstanding education for thousands of children.
You'll join an organisation that combines the pace and ambition of a growing organisation with a clear social purpose, working alongside colleagues who are deeply committed to transforming children's life chances.
If you're looking for a leadership role where your technical expertise will have a meaningful impact far beyond the finance function, we'd love to hear from you.
To apply
Please apply via the link. We are proud to partner exclusively with Bryony Thomas from Allen Lane. For an informal conversation please contact Bryony directly through the agency website.
This is a fast moving process and an early application is highly recommended.
Ark works to make sure that all children, regardless of their background, have access to a great education and real choices in life.
Education Projects Administrator
Duration: Temporary (3 months)
Pay: £14.80 per hour + holiday pay
Hours: Full-time, 35 hours per week
Location: Fully remote or London (if you refer a hybrid set-up)
Are you a detail-oriented Administrator with a passion for architecture and education? Charity People are thrilled to be partnering with a professional body based in London. We are seeking an experienced Administrator to join the Education Department temporarily for a period of 3 months.
This is a fast-paced, detail-focused administrative role supporting the delivery of the education awards, bursaries, and scholarships. You'll work closely with the Head of Education Projects and team to ensure submissions are processed accurately and efficiently within tight deadlines.
Key responsibilities
- Log and process award submissions accurately and efficiently
- Check eligibility and ensure all entries meet required criteria
- Format written and audio-visual content for judging and publication
- Maintain and update databases, spreadsheets, and the awards website
- Support the administration of scholarships and bursaries, including logging applications and data cleansing
- Assist with reporting and coordination across education projects
- Work collaboratively with internal teams, academics, and external stakeholders
You will have:
- Strong administrative experience in a fast-paced environment
- Exceptional attention to detail and organisational skills
- Confident handling data, spreadsheets, and digital systems
- Excellent written and verbal communication skills
- Ability to manage high volumes of work to tight deadlines
- Discretion and ability to maintain confidentiality
Desirable experience
- Experience in education, higher education, or grant administration
- Background in project or event coordination
- Interest in architecture, design, or the creative industries
- Proficiency in Microsoft Office (particularly Excel, Word, Teams)
How to apply
Please submit your CV by Monday 6th July at 9:00 to be considered for this opportunity.
Interviews will be online on Monday 13th July, with a view for successful person to start on Monday 27th July.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any adjustments to ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
You’ll also support student voice, deliver induction activities, and ensure student feedback is heard and acted on. If you’re interested in running outreach activities, delivering talks to students and supporting Student Reps this is the role for you.
Main Duties and Responsibilities
Outreach & Engagement
· Lead on the planning and delivery of outreach activity (such as stalls and interactive activities) to promote the Students’ Union (specifically the Academic Experience Team’s) services, helping students understand what support is available to them.
· Build relationships with external charities and organisations, coordinating their involvement in on-campus outreach activity to raise awareness of support services relevant to students.
· Develop creative, inclusive approaches to increase student awareness and participation, particularly among students who may not usually engage.
· Collaborate with the Representation Coordinator, Community Events Team, and School & Student Community Organisers (SCOs) to design and deliver outreach that raises awareness of key academic and student issues, including initiatives for awareness weeks and heritage months.
· Monitor impact by monitoring attendance and engagement, in addition to gathering feedback to understand what worked well and continuously improve future outreach.
Induction & Student Transition
· Support the Academic Experience Manager in booking and coordinating SU induction talks for the start of each Semester.
· Deliver engaging induction talks and sessions to help new students understand how they can get involved and shape their academic experience.
· Ensure students are aware of key opportunities such as becoming a Student Rep and how to share feedback with the SU.
· Collect feedback on induction sessions and use this to improve content and delivery for future students.
Student Representation Support
· Support the delivery of Student Representative recruitment & training, helping reps understand their role and how to represent student views effectively.
· Work with Reps throughout the year to keep them engaged, confident, and active in their role, by hosting drop-in sessions and forums.
· Support the administration of Student Representation, helping students share feedback and ensuring it is used to inform improvements.
· Support the planning, organisation and delivery of School Student Forums and attendance at Programme Academic Experience Groups (PAEGs).
· Support the Academic Experience Team with day-to-day administration, including monitoring shared inboxes, responding to student queries, and helping ensure timely communication with Student Representatives.
Communicating Student Voice
· Work collaboratively with the Marketing Team and Representation Coordinator to develop and deliver regular reporting on student voice activity, including showcasing the impact of work led by Student Reps and SCOs
· Work in partnership with the Advice and Insight teams to support the effective use of student feedback mechanisms, including:
o Coordinating the collation and organisation of student submissions
o Assisting in the analysis and interpretation of feedback data
o Ensuring timely and meaningful reporting back to students and stakeholders on key themes and outcomes
Supporting The Wider SU Team
· Harness and maintain good working relationships with all colleagues across the SU, working as collaboratively as possible on all projects where appropriate.
· Support with the delivery of larger events like Freshers Week, Refreshers Week, the Students’ Union Awards and Elections (this is not an exhaustive list).
General Duties
· Set high standards of integrity, punctuality, accuracy, politeness, and professionalism. By personal example promote a positive image of the SU and ensure staff provide an excellent customer service.
· Ensure the effective and efficient day to day running of the department.
· Contribute towards the delivery of the SU’s strategic plan.
· Attend conferences, training events and meetings as necessary.
· Build and maintain effective relationships with external stakeholders and providers
· Undertake individual projects as required for the benefit of Herts students.
· Have a flexible approach to work and undertake any other reasonable duties that may be required, including general administration.
· Keep up to date with relevant local, national, international & sector developments, changes in legislation and good practice.
· Be sensitive when handling confidential information.
· Respect the democratic structure of the SU at all times.
· Abide by the Union Constitution and Union policies and procedures at all times.
· Support with the delivery of the Students’ Union Elections, Bye-Elections and Referenda, ensuring that they are free, fair and accessible to all students.
· Be aware of the department’s impact on the environment and to work within the environmental policies of the SU and the Uni of Herts.
The client requests no contact from agencies or media sales.
Location: Bristol.
Salary: £27,950 per year (pro rata)
Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term
The role:
As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.
This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
- Accurately record client details and use your knowledge to assess help and support needed.
- Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
- Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
- Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Maths and English GCSE (or equivalent qualification)
- Previous experience of providing advice or within a similar customer service environment
- Proficient communication and problem-solving skills
- Strong sense of empathy and compassion
- Accomplished at using a range of Microsoft packages including Word and Excel
- Awareness of confidentiality and safeguarding processes
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs inbox. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent to our Jobs inbox (details on our website)
The closing date for applications is 17:00 on Tuesday 28 July 2026.
Interviews are expected to take place on Wednesday 5 August and Thursday 6 August 2026 in person at our Bristol office
If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.