Jobs for the Human Rights sector
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We are the New Organising Collaborative, conveners of the New Organising Conference - a groundbreaking initiative aimed at building collective power to advance social justice. This event brings together a diverse group of participants — including trade unions, community organisers, non-profits, academics, lawyers, and journalists — all with a shared commitment to workers' rights and community organising.
Held annually over a weekend, the Conference fosters learning, inspiration, and collaboration. In September 2025, 60 individuals delivered 44 different sessions to an audience of 130 attendees. As the Conference preparations ramp up, we are looking for a dedicated Event Coordinator to join our team. You will be involved in all aspects of outreach for the Conference, including social media, as well as managing registrations, and trouble shooting at the Conference itself (with plenty of time to enjoy the sessions.) Please note: only apply if you are able to start by the end of May (preferably sooner) and are UK based.
We are looking for someone who:
- Is able to hit the ground running
- Has strong attention to detail and loves systems
- Has the flexibility to cover a range of tasks
- Has experience of working independently
- Has proven success with outreach via social media
- Has a persuasive, constructive communication style
- Is familiar with website editors (e.g Squarespace) and graphic software (e.g Canva)
The client requests no contact from agencies or media sales.
Proud2Be is a grassroots, user-led LGBTQ+ charity based in South Devon, working to ensure that people can thrive, be safe, and live freely as themselves. At the heart of everything we do is a commitment to challenging systemic oppression and creating spaces where people feel seen, valued and connected.
We are looking for two Adult Community Workers to join our team.
This is a deeply relational, hands-on role working alongside LGBTQ+ adults to build community, connection and belonging. You will assist in the facilitatation of inclusive groups and events, provide one-to-one support, and create spaces where people feel safe to be themselves and explore their identities, experiences and aspirations.
You’ll work directly with individuals and groups to support their personal, social and emotional wellbeing, while also ensuring that the voices of those we work with shape and influence the services we provide. Whether you’re running a group, supporting someone one-to-one, or helping deliver a community event, your role will centre on empowerment, inclusion and care.
You will collaborate closely with a small, passionate team to respond to community needs, develop meaningful programmes, and represent Proud2Be within the local community, including at events such as Pride.
We are a values-driven organisation that prioritises the well-being of our team as much as the communities we serve. As part of this role, you will receive monthly supervision, a dedicated space for reflection and support, and 4 paid mental health days each year in addition to annual leave. You’ll be joining a supportive team culture where learning, care and authenticity are actively encouraged.
This is an opportunity to be part of an organisation where your work will make a genuine difference in people’s lives, and where compassion, courage and integrity are at the core of everything we do.
If you’re passionate about supporting LGBTQ+ people and want to be part of a team creating meaningful change, we’d love to hear from you.
To support and enable LGBTQIA+ people in Devon (and beyond) to thrive, be free, safe and proud to be ourselves
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Proud2Be, we support LGBTQ+ people to thrive, be safe, and live freely as themselves. We are a grassroots, user-led charity in South Devon, working with our communities while challenging the systems that create inequality.
We’re looking for a Senior Adult Community Worker to join our team.
This is a hands-on role supporting LGBTQ+ adults through inclusive groups, events and 1:1 support. You’ll help shape and deliver our adult services, while also supervising and supporting staff and volunteers.
What you’ll do
- Deliver and develop LGBTQ+ adult groups, events and programmes (online and in-person)
- Coordinate our 1:1 support programme and manage referrals
- Support and supervise team members and volunteers
- Create safe, inclusive and empowering spaces
- Work with the community to shape services around their needs
- Represent Proud2Be at events, including Pride
Who we’re looking for
Someone who is:
- Passionate about LGBTQ+ inclusion and committed to challenging oppression
- Confident working with people from diverse backgrounds, especially those facing multiple barriers
- Organised, proactive and able to work independently
- Emotionally intelligent, reflective, and able to maintain boundaries
- A collaborative team player
You’ll need experience in a supportive, community or similar role, along with a strong understanding of safeguarding and the challenges LGBTQ+ people may face.
Why join us?
We’re a small, values-driven organisation where your work has real impact. Everything we do is grounded in our values: Celebration, Courage, Empowerment, Inclusivity and Integrity.
What you’ll receive
- 4 paid mental health days each year, on top of your annual leave
- Monthly supervision, giving you dedicated space for reflection, support and growth
- A caring, values-driven team culture that prioritises wellbeing
- Opportunities to learn, develop and shape your role
- Full training and support to deliver your role
This is an exciting opportunity to be part of a growing organisation and make a meaningful difference in people’s lives.
To support and enable LGBTQIA+ people in Devon (and beyond) to thrive, be free, safe and proud to be ourselves
The client requests no contact from agencies or media sales.
About the role
As Deputy Director of Campaigns, you will provide senior leadership across campaigns, policy and advocacy and our partnership teams ensuring Global Witness delivers impactful campaigns aligned with our long‑term organisational strategy.
Working in close partnership with the Director of Campaigns, you will help shape priorities across teams to ensure we maximise impact.
You will play a central role in embedding learning, innovation, and collaboration across campaign teams, and in ensuring that Global Witness remains adaptive and effective in a complex and evolving external environment.
About you
This role is suited to an experienced, values driven strategic leader with a strong track record of delivering investigative, advocacy, or campaigning work at scale.
You bring strategic insight, sound judgement and the ability to lead complex projects in fast‑changing environments, balancing ambition with rigour and care.
How to apply
To apply, we welcome a CV and 500 words in total, which answers the following questions;
- Please provide an example of how you have enabled diverse teams to work effectively together toward shared objectives. How did you foster collaboration, adapt to external challenges, and ensure continuous learning or innovation?
- How to you balance meeting existing work priorities and ensuring deliverables are on track, whilst also supporting your teams to respond to new opportunities for impact?
Please send this to People ops at Global Witness
The closing date for this role is 9am Tuesday 5 May.
At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.
Equality and diversity
We would appreciate your participation in completing our Equality and Diversity Monitoring Form.
Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.
Our goal is a more sustainable, just and equal planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fund for Global Human Rights, Vice President, Resource Mobilization and Engagement
Fund for Global Human Rights
About Fund for Global Human Rights
Fund for Global Human Rights (FGHR) was founded in 2002 by a small group of activists and donors with a simple idea: that funding should go directly to people whose rights have been violated, because they are best placed to develop sustainable solutions and push for transformational change. Since then, we’ve delivered over $166 million to human rights activists, organizations, and movements in more than 90 countries.
FGHR is a catalyst for people-powered change. We partner with frontline activists, grassroots movements, and community-led organizations advancing justice, equity, and human rights around the world. Our locally based program staff are deeply rooted in the movements and communities we serve in East Africa, Latin America, North Africa, South Asia, Southeast Asia, and West Asia. By forging long-term, trusted relationships with frontline groups, we're able to deliver long-term flexible funding and strategic support that is uniquely tailored to the complex and rapidly evolving contexts where we work.
FGHR is a workplace grounded in dignity, compassion, and shared purpose. Our culture, anchored by the values of respect, integrity, agility, sustainability, and inclusivity, reflects the world we are working to build.
About the Role
The Vice President for Resource Mobilization and Engagement will be a visionary leader and strategic architect who will accelerate FGHR’s ability to mobilize powerful resources, influential networks, and global visibility for human rights movements.
This role sits at the intersection of philanthropy, global influence, narrative leadership, and movement power. The VP leads and integrates three mission critical functions: institutional fundraising, individual giving, and communications & engagement to drive a cohesive strategy that grows and diversifies FGHR’s financial and relational capital critical functions.
This is an extraordinary opportunity for a seasoned leader who thrives on cultivating high-level relationships, engaging with global philanthropic influencers, and shaping bold strategies that fuel long-term, values-aligned impact level relationships.
As a key member of the Senior Leadership Team, the VP helps guide organizational strategy, strengthen public presence, elevate partner narratives, and ensure that resources flow in ways that honor equity and movement priorities.
To apply, please submit a CV and cover letter, detailing how you fulfil the role description and personal specification to Perrett Laver’s Vacancies page quoting reference 8383. The deadline for applications is Sunday, May 17, 2026, at 9:00am ET.
The preferred location for this role is New York City, but this is a Global Hybrid role, and other locations may be considered.
The expected salary is $188,290-$225,950 USD commensurate with experience.
We are committed to providing a fair, equitable, and inclusive selection process for all candidates. No individual will be disadvantaged or excluded on the basis of personal identity, background, or protected characteristics. If you require any adjustments or support to participate fully and comfortably in this process, please let us know. We welcome the opportunity to ensure accessibility and inclusivity for everyone.
Protecting your personal data is of the utmost importance to Perrett Laver and we take this responsibility very seriously. Any information obtained by our trading divisions is held and processed in accordance with the relevant data protection legislation. The data you provide us with is securely stored on our computerized database and transferred to our clients for the purposes of presenting you as a candidate and/or considering your suitability for a role you have registered interest in.
Perrett Laver is a Data Controller and a Data Processor, and our legal basis for processing your personal data is ‘Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please see our Privacy Policy.
You will work directly with LGBT victims/survivors and hold responsibility for part of the operational team management. Your work will focus on needs across all specialisms within Galop: domestic abuse, sexual violence, hate crime, so-called honour-based abuse and conversion practices as they pertain to children and young people. You will be empathetic and thoughtful in your approach to understanding clients’ needs, while remaining boundaried and mindful of self-care.
You will manage a small number of specialist young people’s advocates providing needs-led support, information and advocacy to LGBT victims and survivors. You will also be responsible for scheduling team meetings and reflective spaces and support in chairing these spaces. You will support with ensuring the needs of the wider Children and Young People’s (CYP) team are understood and opportunities for them to develop their practice are created.
As Team Lead, you may also be the first point of contact that many LGBT victims and survivors of abuse and violence have within the National Advocacy and Support team. You will be partly responsible for triaging new referrals that come into service from across the UK and allocating them to the Children and Young People’s team. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
For more information on this role please download the attached job description.
Location
We will consider applicants based across the UK.
For remote applicants, this role will be home-based with occasional travel to our London office and across the UK, attending our London offices once per month.
For London-based applicants, this role will be Hybrid, working from our London offices two days a week.
Hours
Full time (35 hours per week)
Contract
Fixed term until 31 September 2026
Line manages
CYP Advocates
Reports to
CYP Advocacy and Support Manager
Salary
London: £39,521.00 per year (Including London Weighting)
Outside of London: £35,224.75 per year
Closing Date
Applications should be submitted by 10:00am on 14th May 2026.
First round interviews will be held on 26th and 28th May 2026.
REF-227 985
You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of hate crime including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will sit alongside our other advocates supporting LGBT people facing abuse or violence but be part of the Hate Crime team. You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with partner organisations in the CATCH partnership, our Pan-London Hate Crime service, by attending meetings and trainings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
For more information on this role please download the attached job description.
Location
We will consider applicants based across the UK.
For remote applicants, this role will be home-based with occasional travel to our London office and across the UK.
For London-based applicants, this role will be Hybrid, working from our London offices two days a week.
Hours
Full Time (35 hours per week)
Contract
Fixed-term until 31st March 2027
Reports to
Advocacy & Support Manager
Salary
London: £32,626.66 per year (Including London Weighting)
Outside of London: £28,330.41 per year
Closing Date
Applications should be submitted by 10am on 12th May 2026.
Interviews will be held on 20th May 2026.
REF-227 984
Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May
About GLAN
GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations.
Our vision is justice across borders.
We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.
We currently work across three key focus areas:
- Accountability for Atrocity Crimes
- Environment and Climate Litigation
- Abuses in Value Chains
About the role
The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.
The ideal candidate
We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.
The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.
The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.
Key Responsibilities
Senior Leadership
- Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
- Ensure organisation-wide financial oversight and operational business planning.
- Provide guidance and support to GLAN’s team.
- Deputise for the CEO when necessary and take ownership of high-level decision-making.
Operational oversight
- Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
- Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
- Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
- Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
- Ensure joined up working, and provide strategic guidance when challenges arise.
People and culture
- Provide strong leadership to ensure a professional and healthy working culture.
- Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
- Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
- Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
- Support the embedding of GLAN’s values across GLAN’s work.
- Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.
Governance and Board relationships
- Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
- Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
- Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.
Financial oversight
- Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
- Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
- Manage relationships with external accountants, auditors, banks, and financial service providers.
- Ensure best practices are followed and financial risk is identified and managed appropriately.
Operations
- Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.
Person Specification
Essential
- Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
- Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
- Minimum of 10 year’s line management experience.
- Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
- Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
- Exceptionally organised and able to manage multiple priorities.
- Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
- Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
- Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
- Understanding of UK charity law and governance, including experience with Board of Trustees.
- Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
- Warm, people-centred and positive approach.
- Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
- Solution-orientated, able to anticipate and resolve challenges.
- Strong alignment with GLAN’s values and our mission.
- Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
- Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
- Ability to handle difficult situations and handle confidential information.
- Ability to balance GLAN’s operational priorities with our values.
Desirable
- Experience of operating in non-profit / mission-driven / legal organisations.
- Previous experience working in a human rights or environmental protection focussed setting.
- Legal or compliance experience.
- Experience of change management and scaling teams or systems.
- Experience of hybrid / remote team leadership .
- Experience of supporting culture building.
- Experience of working to decolonial commitments.
- Experience of delivering organisational change programmes.
- Legal or compliance experience.
- Experience of change management and scaling teams or systems.
- Experience of hybrid / remote team leadership
- Commitment to equity, learning and continuous improvement.
- Knowledge of HR practices and employment law.
- Fundraising experience.
- Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2
Equality, Diversity & Inclusion
We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.
Our values
Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.
Collective Power - We believe lasting change is built through collective action and power sharing.
Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can.
Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence.
Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.
How to apply
To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.
GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.
If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries. Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.
The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team in Wolverhampton. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Supporter Care Coordinator
Salary: £27,000 - £28,500
Hours: Full time – 35 hours a week
Contract Type: Fixed term for 12 months
Reports to: Supporter Care Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency
JOB PURPOSE
We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.
You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.
We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
- Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
- Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
- Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
- Assist with fulfilment agency briefs and quality control measures.
- Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
- Support fundraising teams during emergencies.
- Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
- Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
- Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.
The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of working in a customer care environment, interacting with supporters/customers.
- Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.
Essential Skills/Knowledge
- Excellent written and verbal communication and interpersonal skills.
- Able to prioritise and manage multiple tasks within a collaborative team environment.
- Works effectively under pressure.
- A proactive self-starter with a drive and desire to learn and develop.
- A creative problem-solver who anticipates supporter needs.
- Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience (not compulsory)
- Experience using Salesforce or similar customer relationship management products/fundraising databases.
- An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
- An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday 26th April
Interviews date: Week commencing 4th May 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This role leads the day-to-day operational management and development of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive support for survivors of violence against women and girls (VAWG). You will provide clinical and operational leadership across counselling services, supporting therapists and practitioners to manage clinical risk and safeguarding concerns effectively, within a Black feminist, intersectional and Holistic Empowerment Recovery (HER) framework.
This role is offered on a part-time basis (28 hours per week worked over 4 days).
Job description
As the Clinical Manager, you will:
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Provide operational and clinical leadership across counselling services, overseeing therapeutic pathways, referrals, assessments, allocations, safeguarding and risk management, ensuring high-quality, trauma-informed and culturally responsive support.
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Support therapists, High Intensity Therapists (HITs) and honorary counsellors through clinical guidance, recruitment, induction, reflective practice, wellbeing initiatives and ongoing professional development, embedding anti-oppressive, intersectional and survivor-centred practice.
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Lead on safeguarding and multi-agency working, supporting practitioners to respond effectively to risk, maintain safe practice and ensure consistent documentation and ethical information sharing.
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Oversee clinical governance and quality assurance, ensuring adherence to professional standards, robust data protection and confidentiality practices, and the development of clinical protocols and guidance.
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Support monitoring, evaluation and impact reporting, ensuring effective data collection and survivor involvement to inform ongoing service improvement and co-production.
For key responsibilities please see the attached job profile document.
Competencies
We'll assess you against these competencies during the selection process:
- Case Management
- Safeguarding Leadership
- Managing Senior Counsellors and High-Risk Work
Closing date and Interviews
This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.
We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
We are looking for a strategically minded and highly committed individual to lead our System Navigation Services. This person will be responsible for developing exceptional services to help people seeking sanctuary navigate the systems they are forced to exist in and delivering these in solidarity with those seeking sanctuary.These System Navigation Services - The Sanctuary, The Drop-In, The Sheffield Project for Refugee Integration and Growth (SPRING), and our Volunteering Team - are exciting, joyful, and powerful city-wide services that are developed alongside the community of people seeking sanctuary. They are both impressive in their current form and have so much potential for the right candidate to build and develop them further.
Alongside this work, we also expect a successful candidate will also have a deep understanding of systemic change, understand our unique role in that work, and understand how their role contributes to systemic change.
Ultimately, this is a position of leadership within a highly trusted and impactful organisation at the forefront of the movement for the rights of people seeking sanctuary. We are truly excited about bringing on someone to join us on the journey we are all on together – towards a city that is safe and welcoming for those seeking sanctuary. In a time when that vision seems to be receding from us, we believe this work is more important than ever.
The client requests no contact from agencies or media sales.
Our Organisation
Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence.
Currently, Womankind has staff based in Kenya and the UK. This position can be co-located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries.
Role Purpose:
The Fundraising & Marketing team’s purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it’s 2030 organisational strategy.
The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind’s individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches.
Areas of responsibilities:
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Strategy & planning – Lead Womankind’s individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long-term giving in line with Womankind’s brand and strategy.
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Budgeting and analysis – Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision-making.
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Campaign and appeal delivery – Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns.
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Data and compliance - Oversee fundraising data and financial reporting – supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR.
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People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1-to-1s, annual appraisals, and support for professional development in line with Womankind’s policies.
Key relationships and collaboration:
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Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams.
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Externally: External fundraising agencies/consultants
Person Specification :
Essential Experience:
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Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth
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Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles
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Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail
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Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages
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Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information
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Experience of staff or volunteer management
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Proven experience of managing external suppliers
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Extensive experience of fundraising from a UK individual giving audience
Essential Travel requirements: the role requires a willingness for occasional overseas travel. This may involve an overnight stay.
Desirable:
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Experience of managing legacy marketing and community fundraising
Knowledge and Skills:
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Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation
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Self-motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative
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Ability to work proactively as part of a team and collaboratively across teams
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A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team.
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Understanding of and commitment to working in line with Womankind’s feminist, anti-racist stance.
Values and Behaviours
The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and o supports our staff equitably across our locations.
All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide’s Equal Opportunities Policy.
Application timelines
Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants.
Interviews will take place the week commencing 4th May 2026.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Team Leader to join our team in.We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.
About the role?
We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards.You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.
About you
We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.
You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.
You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.
You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.
How will you make a difference?
You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.
You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support.
You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options.
The client requests no contact from agencies or media sales.