Permanent jobs
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Customer Services Advisor – Outbound calling
As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.
Key Responsibilities:
- Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
 - Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
 - Providing information, taking donations, and resolving customer queries and feedback.
 - Using our ticketing and CRM systems to update customer records.
 - Enhancing satisfaction and relationships through stewardship activities.
 
About You
Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.
You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.
You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.
Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.
Why Join Us?
We offer our staff generous benefits, such as:
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30 days annual leave plus bank holidays.
 
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Private medical insurance, dental health cover, and money towards gym membership.
 
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Pension scheme with employer contribution up to 10%.
 
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Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
 
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Life assurance.
 
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Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
 
Working Arrangements
- 2 x Permanent contract and 5 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
 - Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
 - Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
 
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
 
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.
 
Start Date & Induction:
All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Our vision is a world free from the fear of heart and circulatory diseases.
                                Events Marketing Executive - Church and Community
Are you an experienced events planner with a keen eye for detail? Do you have a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?
If that's you, then Tearfund's Fundraising Marketing team could be the right place for you!
As a member of the Church and Community Building Squad, you would be responsible for the delivery of our events campaign at multiple and varied events, including leadership conferences, summer festivals and more. As we upscale our in-person events programme, we are looking for an organised and detail driven events planner. The right candidate will manage our presence and help us engage well with our supporters so that they can better understand Tearfund's mission and learn how to partner with us to see lives transformed.
We are particularly looking for a person who has experience in delivering events logistics at small and large scale, with a passion for encouraging the UK church to engage with global justice. A love of UK travel and willingness to work flexibly will also be important. A love of UK travel and flexibility to work weekends will also be important.
Do you have the following experience?
- Planning and delivering campaigns at small and large events
 - Planning and managing budgets
 - Project managing complex projects with multiple stakeholders
 - Monitoring and evaluating campaigns, with a test and learn mentality
 
Do you have the following skills?
- Ability to see through activity from start to finish
 - A flexible approach to your work, showing agility to adapt and make changes if required
 - Ability to influence and work alongside senior stakeholders
 - Strategic thinking, and desire to drive forward new ways of doing things, with a test and learn mentality.
 
If your skills, experience, and passion match these requirements, we'd love to hear from you!
Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager. Applicants should be aware that although this is a hybrid role, due to the nature of the job, the successful applicant will be required to travel into the office frequently, especially during the summer events season.
This a full time permanent contract, 35 hours per week. Flexible working patterns may be considered.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
All applicants must be committed to Tearfund's Christian beliefs
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
An exciting part time opportunity for a Crisis Recovery Worker has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Part Time Crisis Recovery Worker
Salary: £29,347.00 pa FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based at: The Sanctuary, Cambridge
Hours: 42 hours per fortnight, working on a rolling 2 week rota
Working pattern: Evenings Shifts: 4.30pm – 11.30pm, Week 1: Tuesday, Wednesday, Thursday , Week 2: Tuesday, Saturday, Sunday
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
About the Sanctuary and the Role
The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.
We are looking for a part-time Crisis Recovery Worker to join our team!
If you are interested in this exciting opportunity and you are able to meet the criteria detailed below, please apply!
Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:
- Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
 - Supporting individuals through guided self-help strategies including grounding, breathing techniques.
 - Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
 - Provide individuals with information on and how to connect with social support networks available to them in their own community.
 - Supporting individuals to make a safety plan
 
Crisis Recovery Worker criteria:
- You must be able to show empathy and compassion with a non-judgemental approach
 - You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
 - You should be able to manage professional boundaries
 
Closing date: 23rd November 2025
Interview Date: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
No agencies please.
What You'll Do:
- Leadership Excellence: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
- Collaborative Leadership: As a key representative, you will engage in external meetings, fostering vital partnerships with local mental health services, including primary and secondary mental health services in Swindon.
Why Join Us:
· Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
· Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
· Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Together, we can build a brighter, healthier future for Swindon. Your leadership can make all the difference.
Key Responsibilities
· Co-lead and develop your team in partnership with the Service Manager in delivering recovery-focused, high-quality, safe and person-centred care, delivering great outcomes for people using services.
· Informing the future direction and development of the Swindon Wellbeing Services including working closely with Directors and Commissioners internally and externally of the organisation.
· Champion innovation and co-lead the implementation of enhancements to services, and support the implementation of change, best practice and continuous improvement.
· Establish effective working relationships with key referrers including the Primary Care Networks and Secondary Care Services in your locality, facilitating meaningful two-way dialogue with key stakeholders.
· Understand and build upon local assets and resources, to enable holistic and flexible place-based support structures that are responsive to local needs.
· Ensure all staff are supported and developed through on-the-job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.
· Produce regular outcome reports demonstrating the effectiveness of the service and highlighting gaps in provision.
· To be involved with the recruitment of new staff including participating on the interview panel and leading on the inductions of new Swindon staff.
· To oversee the recruitment of volunteers, including participating on the interview panel and leading the induction.
· The role will include being on call based on a rota system to provide support to staff in services across Swindon & Gloucestershire Mind when required.
· To attend meetings in relation to the Sanford House building and meetings relating to contracts.
· To conduct risk assessments in relation to service areas, ensuring the services are using the Mental Health Triage Scale effectively and appropriately
· To investigate any incidents reported by staff or people accessing services and follow up with recorded outcomes following S&G Mind policies and procedures
· To explore complaints made to the Swindon SBC wellbeing contract and follow the relevant procedures and policies.
· To undertake investigations in line with relevant policies e.g., complaints policy, HR investigations.
· To ensure all staff are assessing risk and that risk is managed appropriately in line with the persons needs and the policies/procedures of the service.
· To ensure that all lone working arrangements are in place and always followed.
· To act as the Safeguarding Lead for adults and children within the Swindon Wellbeing Service
· To act as the Health & Safety Officer within the Swindon Wellbeing Service.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



Job Title: Solicitor / Senior Caseworker
Contract: Permanent. Full time or part time.
Responsible To: Legal Services Director
Salary: £30,000 - £35,000 per annum, dependant on qualifications and experience.
Location: An office base in Llandudno Junction, with a minimum of 3 days per week in the office and outreach work across Gwynedd and Ynys Mon.
About the role
North Wales Community Law is a charity established in 2023 that provides free legal advice to people in North Wales. We have a small team of caseworkers and we want to grow our team to enable us to support more people. This is an exciting opportunity for someone who wants to contribute to our vision to make sure that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.
We are looking for a solicitor or experienced caseworker to provide specialist housing or family law casework and advice under the supervision of our Legal Services Director. Based in our offices in Llandudno Junction, the role will involve regular travel to community based outreach clinics in North Wales, particularly Gwynedd and Ynys Mon.
We are particularly keen to hear from people with experience of relevant Welsh housing legislation and qualified solicitors with experience of legally aided civil litigation.
Other benefits include 35 days annual leave pro rata (including bank holidays), company pension and a commitment to investing in your professional development. Wellbeing is a core value of North Wales Community Law, and we recognise that we all thrive when our needs are met. All staff have access to discounts, free financial and legal advice, and health and wellbeing support through our comprehensive employee assistance programme.
About North Wales Community Law
Our vision is that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.
North Wales Community Law is an independent, not-for-profit legal charity committed to alleviating poverty, promoting equality, and helping everyone create a fair and just society. We do this by providing free, community based legal advice on issues affecting the day to day lives of people living in North Wales, using the law as a tool for social change, and sharing knowledge and skills across the legal and charity sectors.
Since opening our doors in 2023 we’ve provided expert legal advice to people in need who would otherwise have no access to justice. We’ve formed innovative collaborations with grassroots organisations supporting individuals, and with national charities challenging public bodies.
We have established a national profile across Wales and the UK, championing the legal rights of people in North Wales who are marginalised through poverty, discrimination, or disadvantage. A recently awarded legal aid contract for housing and Welsh Government funding put us in a strong position to challenge injustice and inequality for the communities we serve.
Duties
- To provide legal advice and casework assistance and give appropriate advice and support to clients, managing your own caseload and making applications for public funding as required.
 - To liaise with landlords’ and other parties’ representatives, solicitors, other agencies and groups as required.
 - To ensure that all casework, advice, and assistance complies with the requirements of the organisation’s processes, accreditations and, where publicly funded, complies with the requirements of the Legal Aid Agency.
 - To collate evidence and work in partnership with other advice providers locally and regionally to influence the development of policy and legislation in relation to housing and domestic abuse.
 - To undertake outreach work, including liaising with local communities, delivering talks and presentations to groups, and visiting community settings as appropriate. Work from various locations as reasonably required.
 - To inform and participate in our public legal education work, to promote North Wales Community Law and a rights-respecting culture in north Wales.
 - To actively engage with local community groups and organisations, bringing together our experience, skills and knowledge with that of others, sharing learning wherever possible.
 - To prepare reports on your own work for the information of the Trustee Board, funders and other stakeholders, as required.
 - To actively contribute to internal meetings, including cascading learning.
 - To attend appropriate training courses and maintain readership of relevant publications to maintain and develop professional expertise.
 - To support your own and team’s wellbeing and encourage a positive working environment.
 - To travel to other locations for the purposes of giving advice, advocacy or for training.
 - To carry out a share of administrative tasks including those detailed in the organisation’s Quality Manual.
 - To carry out such other duties as may be required.
 
Person Specification
Essential
- Experience of delivering housing or family law advice and complex casework - advising and supporting clients through the legal system
 - Ability to manage a busy caseload, working under pressure and meeting deadlines.
 - Experience of legal aid processes, meeting financial targets and time recording requirements using case management systems.
 - Good organisational, prioritising and time management skills.
 - Experience of team and multi-agency working.
 - Excellent listening, verbal and written communication skills including ability to communicate effectively with the organisation’s client group.
 - Commitment to sharing learning, skills and knowledge.
 - An understanding of and commitment to Equality, Diversity and Inclusion, and its relevance to legal advice.
 - Strong commitment to North Wales Community Law’s vision, mission and values.
 - Excellent IT skills.
 
Desirable
- Experience of practicing housing law in Wales
 - Experience of delivering advice in other areas of social welfare law
 - Experience of civil litigation, representing clients in court
 - Sound understanding of the SRA Professional Conduct Rules, SQM standards and Solicitor’s Accounts Rules and ability to apply them as necessary
 - Experience of legal aid billing (including certificated work), and an understanding of optimising legal aid income
 - Ability in written and spoken Welsh
 
To Apply
The deadline for applications is 5pm on Friday 14th November 2025.
First interviews will be held online, with second stage interviews in person
Please email, with the job title in the subject line, attaching:
- An up to date CV
 - A covering letter, describing how your skills, qualities and experience meet the requirements set out in the Job Description
 - A completed Equality Monitoring Form
 
We recognise the value of diverse perspectives in our work and encourage applications from people of all backgrounds, communities, identities and experiences, including those with personal experience of the inequalities and injustices we seek to address. If you require any reasonable adjustments as part of the recruitment process, please let us know by emailing.
If you would like an informal discussion about the role please email.
We look forward to hearing from you.
Teitl Swydd: Cyfreithiwr Tai / Uwch Weithiwr Achos
Contract: Parhaol. Llawn-amser neu ran-amser.
Atebol i: Cyfarwyddwr Gwasanaethau Cyfreithiol
Cyflog: £30,000 - £35,000 y flwyddyn, yn dibynnu ar gymwysterau a phrofiad.
Lleoliad: Mewn swyddfa yng Nghyffordd Llandudno, gydag o leiaf 3 diwrnod yr wythnos yn y swyddfa a gwaith allgymorth ar draws Gwynedd ac Ynys Môn.
Gwybodaeth am y swydd
Mae Cyfraith Gymunedol y Gogledd yn elusen a sefydlwyd yn 2023 i ddarparu cyngor cyfreithiol am ddim i bobl yng Ngogledd Cymru. Mae gennym dîm bach o weithwyr achos, ac rydym eisiau tyfu ein tîm er mwyn i ni allu cefnogi mwy o bobl. Dyma gyfle cyffrous i rywun sydd eisiau cyfrannu at ein gweledigaeth i wneud yn siŵr bod pawb yng Ngogledd Cymru yn gallu cael gafael ar y gwasanaethau a'r arbenigedd sydd eu hangen arnynt i gynnal eu hawliau, i frwydro yn erbyn anghydraddoldeb, ac i herio anghyfiawnder.
Rydym yn chwilio am gyfreithiwr neu weithiwr achos profiadol i ddarparu gwaith achos a chyngor arbenigol ynglŷn â thai neu gyfraith teulu dan oruchwyliaeth ein Cyfarwyddwr Gwasanaethau Cyfreithiol. Bydd y swydd wedi'i lleoli yn ein swyddfeydd yng Nghyffordd Llandudno, a bydd angen teithio'n rheolaidd i glinigau allgymorth yn y gymuned yng Ngogledd Cymru, yn enwedig yng Ngwynedd ac Ynys Môn.
Rydym yn arbennig o awyddus i glywed gan bobl sydd â phrofiad o ddeddfwriaeth dai berthnasol yng Nghymru a chyfreithwyr cymwys sydd â phrofiad o ymgyfreitha sifil gyda chymorth cyfreithiol.
Mae buddion eraill yn cynnwys 35 diwrnod o wyliau blynyddol pro rata (gan gynnwys gwyliau banc), pensiwn cwmni ac ymrwymiad i fuddsoddi yn eich datblygiad proffesiynol. Mae llesiant yn un o werthoedd craidd Cyfraith Gymunedol y Gogledd, ac rydym yn cydnabod ein bod ni i gyd yn ffynnu pan fydd ein hanghenion yn cael eu diwallu. Mae’r holl staff yn gallu cael gafael ar ostyngiadau, cyngor ariannol a chyfreithiol am ddim, a chymorth iechyd a llesiant drwy ein rhaglen gynhwysfawr o gymorth i weithwyr.
Cefndir Cyfraith Gymunedol y Gogledd
Ein gweledigaeth yw bod gan bawb yng Ngogledd Cymru fynediad at y gwasanaethau a’r arbenigedd sydd eu hangen arnynt i gynnal eu hawliau, brwydro yn erbyn anghydraddoldeb a herio anghyfiawnder.
Mae Cyfraith Gymunedol y Gogledd yn elusen annibynnol, nid er elw, sy’n ymroddedig i drechu tlodi, hyrwyddo cydraddoldeb, a helpu pawb i greu cymdeithas sy’n fwy teg a chyfiawn. Rydym yn gwneud hyn drwy ddarparu cyngor cyfreithiol yn rhad ac am ddim yn y gymuned ynghylch materion sy’n effeithio ar fywydau bob dydd pobl sy’n byw yng Ngogledd Cymru, gan ddefnyddio'r gyfraith fel dull o greu newid cymdeithasol, a rhannu gwybodaeth a sgiliau ar draws y sectorau cyfreithiol ac elusennol.
Ers agor ein drysau yn 2023 rydym wedi darparu cyngor cyfreithiol arbenigol i bobl mewn angen na fyddai ganddynt fynediad at gyfiawnder fel arall. Rydym wedi ffurfio partneriaethau cydweithio arloesol gyda sefydliadau llawr gwlad sy’n cefnogi unigolion, a gydag elusennau cenedlaethol sy’n herio cyrff cyhoeddus.
Rydym wedi sefydlu proffil cenedlaethol ar draws Cymru a’r DU, gan hyrwyddo hawliau cyfreithiol pobl yng Ngogledd Cymru sydd ar ymylon cymdeithas oherwydd tlodi, gwahaniaethau, neu anfantais. Mae contract cymorth cyfreithiol a ddyfarnwyd yn ddiweddar ar gyfer tai a chyllid Llywodraeth Cymru yn ein rhoi mewn sefyllfa gref i herio anghyfiawnder ac anghydraddoldeb ar gyfer y cymunedau rydym yn eu gwasanaethu.
Manyleb y Person
Hanfodol
- Profiad o ddarparu cyngor a gwaith achos ym maes tai neu gyfraith teulu - gan gynghori a chefnogi cleientiaid drwy’r system gyfreithiol.
 - Gallu rheoli llwyth achosion prysur, gweithio dan bwysau a chwrdd â therfynau amser.
 - Profiad o brosesau cymorth cyfreithiol, cyflawni targedau ariannol a gofynion cofnodi amser gan ddefnyddio systemau rheoli achosion.
 - Sgiliau trefnu, blaenoriaethu a rheoli amser da.
 - Profiad o waith amlasiantaethol a gweithio mewn tîm.
 - Sgiliau gwrando, llafar ac ysgrifenedig rhagorol, gan gynnwys y gallu i gyfathrebu'n effeithiol â grŵp cleientiaid y sefydliad.
 - Ymrwymiad i rannu dysgu, sgiliau a gwybodaeth.
 - Ymrwymiad i gydraddoldeb, amrywiaeth a chynhwysiant, a dealltwriaeth ohonynt, a sut maent yn berthnasol i gyngor cyfreithiol.
 - Ymrwymiad cryf i weledigaeth, cenhadaeth a gwerthoedd Cyfraith Gymunedol y Gogledd.
 - Sgiliau TG ardderchog.
 
Dymunol
- Profiad o ymarfer cyfraith tai yng Nghymru
 - Profiad o ddarparu cyngor mewn rannau eraill o gyfraith lles cymdeithasol
 - Profiad o ymgyfreitha sifil, gan gynrychioli cleientiaid yn y llys
 - Dealltwriaeth gadarn o Reolau Ymddygiad Proffesiynol yr Awdurdod Rheoleiddio Cyfreithwyr (SRA), safonau’r SQM a Rheolau Cyfrifon y Cyfreithiwr, a’r gallu i’w cymhwyso yn ôl yr angen.
 - Profiad o filio am gymorth cyfreithiol (gan gynnwys gwaith ardystiedig), a dealltwriaeth o optimeiddio incwm cymorth cyfreithiol.
 - Gallu siarad ac ysgrifennu Cymraeg
 
I Wneud Cais
Y dyddiad cau ar gyfer ceisiadau yw 5pm ddydd Gwener 14 Tachwedd 2025.
Bydd y cyfweliadau cyntaf yn cael eu cynnal ar-lein, gyda chyfweliadau’r ail gam yn cael eu cynnal wyneb yn wyneb.
Anfonwch e-bost gyda theitl y swydd yn y llinell pwnc, ac atodi:
- CV cyfredol
 - Llythyr eglurhaol yn disgrifio sut mae eich sgiliau, eich rhinweddau a'ch profiad yn bodloni'r gofynion a nodir yn y Disgrifiad o’r Swydd
 - Ffurflen Monitro Cydraddoldeb wedi'i llenwi
 
Rydym yn gwerthfawrogi safbwyntiau amrywiol yn ein gwaith ac yn annog ymholiadau a cheisiadau gan bobl o bob cefndir, cymuned, hunaniaeth a phrofiad, gan gynnwys y rhai sydd â phrofiad uniongyrchol o’r anghydraddoldebau a’r anghyfiawnderau yr ydym yn ceisio mynd i’r afael â nhw. Os oes angen unrhyw addasiadau rhesymol arnoch fel rhan o’r broses recriwtio, rhowch wybod i ni drwy anfon e-bost.
Os ydych chi eisiau sgwrs anffurfiol am y swydd, anfoniwch e-bo.
Gan edrych ymlaen at glywed oddi wrthych.
We are recruiting for a Children's Support Worker to join our team in Southwark; the scope on this job involves….
Job Title: Children's Support Worker
Location: Southwark
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Children Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 7 November 2025
Interview date: 17 November 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Job Title: Ability Works Employment Support Coordinator
Location: Rochford, Basildon & Castle Point
Reports to: Ability Works Employment Manager
Salary: £16,438.50
Job Type: Part-Time, Permanent (22.5 hours per week)
Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a passionate, self-motivated and confident coordinator to support our expanding Ability Works project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.
Ability Works - This initiative focuses on enabling adults with learning disabilities and autistic people to gain meaningful and fulfilling paid employment. The project thrives on outcomes, motivation and a can-do approach.
This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised.
The Employment Support Coordinator will regularly meet with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Employment Manager to ensure all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as delivering face-to-face mentoring, work experience in and outdoors and coaching.
Project Skills:
- Support with the daily operations of the project scope.
 - Supporting individuals through CV production, profiling, interview techniques, attending interviews, workshops, job clubs and managing their health at work.
 - Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
 - Identify skills gaps for participants and offer Asdan short courses to support development.
 - Building relationships with community partners including DWP, Social Care and prescribers, and other charities and government organisations to gain referrals for the project.
 - Sourcing job opportunities for your participants through regular contact with key local employers.
 
Teamwork:
- Work in partnership with Hamelin’s service offer, especially the Links service and Opportunity Center.
 - Ensure the project remains a motivated team that aligns with our values and goals.
 - Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.
 
Compliance and Quality Assurance:
- Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
 - Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
 - Engage with and become involved with continuing self-development.
 
Stakeholder Engagement:
- Identify, build and maintain strong relationships with project participants, families, local and health authorities representatives, and other key stakeholders.
 - Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
 - Work closely with other teams and services within the charity to ensure a unified approach to care and support.
 
Business Development:
- Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
 - Prepare and present feedback and data when required, to the Employment Manager.
 - Lead marketing and promotion of the service, boosting awareness. interest and attracting new project participants.
 
About You
It’s essential that:
- You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
 - You have a proven track record of successful project administration.
 - You hold a valid driver’s license and have access to a vehicle.
 - Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
 - We are a values-driven charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives and We are community.
 
It’s desirable that:
- You have experience working in a charity or non-profit organisation.
 - You have links within community services.
 - You have experience in IT systems.
 - You’re familiar with the local community and relevant stakeholders.
 
*Interviews to be held the W/C 17th of November*
Defining care for a better future
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Sutton Nightwatch and help us raise vital funds to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas. You’ll lead on strategy, grow donor relationships, and deliver ambitious fundraising targets that directly transform lives.
Sutton Night Watch is a registered charity which was set up to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas.
Over the past 10 years, with the support of local business, the local community and fundraising efforts, we have been able to grow and expand into our own, permanent base in December 2019. From here we are able to not only provide the essentials such as food, showers and clothing supplies, but we are able to also offer our service users a range of health services, benefit advice, wellbeing and educational based courses, clothes, washing facilities and most importantly, a place where people are seen, heard and understood. We also support people to find secure accommodation. In the past 3 months we have found homes for 13 people.
Job Purpose:
The Fundraising Manager is responsible for developing, implementing, and overseeing fundraising strategies to secure financial support for the organization.
Our annual fundraising target is set at c250k (cash income) plus additional targets for in-kind donations, preloved donations and donated services. These support the growth and sustainability of our operations, ensuring we can continue to provide essential items and services to local people experiencing homelessness.
This role involves managing donor relationships, coordinating fundraising campaigns, organizing events, and ensuring income targets are met to sustain and grow the charity’s mission.
Key Responsibilities:
Fundraising Strategy & Planning
- Develop and execute a comprehensive fundraising strategy across individual giving, corporate partnerships, grants, trusts, community fundraising, and events.
 - Set annual income targets and monitor performance against goals.
 - Identify new opportunities for sustainable income generation.
 
Donor & Stakeholder Management
- Cultivate and maintain strong relationships with donors, corporate partners, and sponsors.
 - Ensure regular communication, reporting, and stewardship to encourage long-term support.
 - Work closely with trustees, senior management, and volunteers to maximize fundraising potential
 
Campaigns & Events
- Plan, deliver, and evaluate fundraising campaigns and events (in-person and digital).
 - Oversee community and challenge events, ensuring participant engagement and fundraising success.
 - Leverage digital channels and social media to promote fundraising initiatives.
 
· Grant & Bid Writing
- Research and apply for funding opportunities from trusts, foundations, and grant-making bodies.
 - Prepare compelling proposals and reports to secure and retain funding.
 
· Financial Management & Reporting
- Oversee fundraising budgets, track expenditure, and ensure cost-effective delivery of campaigns.
 - Produce accurate and timely reports for senior management and trustees.
 - Ensure compliance with fundraising regulations and ethical standards.
 
Skills & Qualifications
- Proven experience in fundraising, within the nonprofit sector.
 - Strong track record of meeting or exceeding income targets.
 - Excellent communication, negotiation, and relationship-building skills
 - Knowledge of fundraising regulations, GDPR, and donor stewardship best practices.
 - Strong project management and organisational skills with the ability to manage multiple priorities.
 
Personal Attributes
- Passionate about the mission and values of the charity.
 - Creative, proactive, and results-driven.
 - Resilient, adaptable, and able to work independently as well as part of a team.
 - High level of integrity and commitment to ethical fundraising.
 
The client requests no contact from agencies or media sales.
The Charity and the Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission:
To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.
This role will be accountable for:
Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.
What are the 3-month goals for this role:
· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen.
· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.
· Establish initial contact with key stakeholders, including team members, partners, and supporters.
What are the 6-month goals for this role:
· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values
· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the 9-month goals for this role:
· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the key responsibilities of this role:
- Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
 - Coordinate with our partners and suppliers, ensuring required service levels are met.
 - Identify and secure suitable venues that align with the event's theme and requirements.
 - Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
 - Arrange catering services that meet the dietary needs and preferences of attendees.
 - Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
 - Assist with communications and marketing efforts to promote events and increase attendance.
 - Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
 - Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
 - Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
 - Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
 - Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
 - Coordinate event activities, ensuring they run smoothly and according to schedule.
 - Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
 - Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
 - Provide appropriate updates to the Event Owner and team members accordingly.
 
What we’re looking for:
- Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
 - A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
 - You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
 - Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
 
Skillset and Experiences Required:
Essential
· You’ll have a proven background in event management.
· Proven ability to build rapport and influence key decision-makers.
· Ability to manage multiple projects simultaneously while ensuring effective execution.
· Passion for developing innovative fundraising initiatives.
· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.
· You’ll have a proven background in event management, ideally within the charity sector.
· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.
· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing.
· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness.
· Developing and implementing strategies to maximise event attendance and fundraising revenue.
Desirable
· Knowledge or experience of or with the military community.
· Events Management experience within the charity sector.
Additional Information
· The role may require evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
The Charity and The Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.
I am accountable for:
- Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
 - Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
 - Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
 - Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.
 
The key responsibilities of this role are:
- Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
 - Lead and support the development of the Outreach squad as it grows.
 - Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
 - Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
 - Ensure strong audience insight, segmentation, and tone of voice in all comms.
 - Set and report on performance metrics to the CEO, SLT, and Trustees.
 - Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
 - Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.
 
The 3-month goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
 - Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
 - Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
 - Produce and maintain a 90-day content and campaign plan, working closely with other teams.
 - Establish baseline data for outreach KPIs and set up regular performance reporting.
 - Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.
 
The 6-month goals for this role are:
- Support the recruitment and onboarding of the Social Media Exec (TBC).
 - Have created audience journeys and set up systems (CRM) to mirror them.
 - Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
 - Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
 - Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
 - Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.
 
The 9-month goals for this role are:
- Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
 - Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
 - Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
 - Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
 - Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
 
Skillset and Experiences Required:
Marked as D (Desirable) or E (Essential)
· Experience in leading marketing or engagement strategy - E
· Team leadership and people management experience - D
· Proven track record of delivering audience growth and engagement - E
· Strong understanding of digital channels (social, email, content) - E
· Experience working in a charity, community-focused or purpose-driven role - D
· Experience with campaign planning and performance reporting - E
· Ability to write and oversee content that is clear, warm, and sensitive - E
· Familiarity with bereavement support, the Armed Forces, or similar sectors - D
· Proficient in using data to inform strategy and optimise campaigns - E
· Comfortable working with autonomy and initiative in a remote environment - E
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT & Data Support Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: IT and Data Support Officer
Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible
Salary: £28,560
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department
About the role
We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.
You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.
About you
We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:
- Skills in data input, extraction, and reporting
 - Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
 - Familiarity in externally used systems by Ministry of Justice is highly desirable
 - Ability to translate and present technical knowledge and information to non-technical teams
 - Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
 - Working knowledge of business intelligence/reporting and database
 - Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
 - Ability to problem solve, use own initiative, and work in a proactive manner
 - Ability to manage own time and determine priorities with competing tasks and meet deadlines
 - Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
 
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Job Title: Links Project Coordinator
Location: Mid & South Essex
Reports to: Links Project Lead
Salary: £27,397.50
Job Type: Full-Time, Permanent
Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a confident coordinator to support our expanding Links Project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.
Links Project: This initiative focuses on enabling adults with learning disabilities to engage in community activities through befriending, mentoring, and peer-led programs, all supported by our dedicated volunteers. As the Project Coordinator, you will support the key administrative tasks that keep this project running smoothly.
The Project Coordinator will support referrals with specific aims and objectives within the project scope – for example traveling to meet a friend, accessing sports, increasing confidence and ensuring isolation is reduced.
In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Project Lead ensuring all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as completing ongoing assessments and gathering feedback.
This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised.
Project Skills:
- Support with the daily operations of the project scope.
 - Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
 - Awareness of resources and volunteer efficiency to ensure we get the best possible outcomes for the individuals we support.
 
Teamwork:
- Work in partnership with Hamelin’s Volunteer Manager.
 - Ensure the project remains a motivated team that aligns with our values and goals.
 - Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.
 
Compliance and Quality Assurance:
- Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
 - Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
 - Engage with and become involved with continuing self-development.
 
Stakeholder Engagement:
- Identify, build and maintain strong relationships with project participants, families, local and health authorities’ representatives, and other key stakeholders.
 - Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
 - Work closely with other teams and services within the Charity to ensure a unified approach to care and support.
 
Business Development:
- Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
 - Prepare and present feedback and data when required to the project lead.
 - Lead marketing and promotion of the service, boosting awareness, interest and attracting new project participants.
 
Other Requirements:
- Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
 - Complete all required training, whether through e-learning or in-person courses.
 - Adhere to our published policies, procedures, and standards.
 
About you
It’s essential that:
- You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
 - You have a proven track record of successful project administration.
 - You hold a valid driver’s license and have access to a vehicle.
 - You can work flexibly across locations in Essex to fulfil the requirements of the role.
 - We are a values-driven Charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives, and We are community.
 
It’s desirable that:
- You have experience working in a Charity or Non-profit Organisation.
 - You have links within community services.
 - You have experience in IT systems.
 - You’re familiar with the local community and relevant stakeholders.
 
*Interviews will take place the W/C 17th of November*
Defining care for a better future
The client requests no contact from agencies or media sales.
Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life
HOME-START HILLINGDON (HSH)
Co-ordinator (Full-time)
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.
Purpose of the Role
Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support. Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation
Key Responsibilities. As a HSH Co-ordinator you will:
- Carry out initial home-visits and support families to set and monitor goals
 - Match volunteers with families according to need and capacity
 - Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
 - Supervise an appropriate caseload of volunteers and enable them to support families
 - Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
 - Contribute to the delivery of the Volunteer Preparation Courses
 - Contribute to recruiting, selecting and preparing suitable volunteers
 - Support the evaluation of the impact of HSH’s volunteering programme and family support
 - Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups
 
You will need to be a car owner/driver
Closing Date: Monday 17th November at 9am Interview Date: Monday 1st December
(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.
Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
The client requests no contact from agencies or media sales.
The Early Intervention Coordinator is a key role within the School Based Needs Service, working as part of the borough and district-based community teams, comprised of NHS staff and third sector workforce under the umbrella of The Surrey Wellbeing Partnership. This team will build support around schools offering a wide menu of services across a cluster of schools based on borough/district boundaries.
The role of the EIC is to deliver and support children and young people through one- to- one direct work, small group sessions and signposting to specialist services. These interventions will be delivered across a network of secondary schools in the Runnymede, Surrey Heath and Waverley areas.
Responsibilities
1. Design, deliver and review evidence-based interventions for children and young people which aim to improve mental health and well-being and build on existing strengths
• Assess the needs and strengths of the referred young person and help them identify individual goals to achieve desired change (Goal Based Outcome Assessments).
• Manage own caseload of children and young people facing a wide range of issues, in both one to one and group settings, to address emerging needs and help build resilience, develop coping strategies and improve their mental health & wellbeing.
• Provide advice, guidance and signposting to young people and their families, that will connect them to resources that will support young people’s wellbeing.
• To operate at all times from an inclusive values base, which recognises and respects diversity and ensures all work is sensitive to a range of ethnic, cultural and religious groups, is gender sensitive and anti-discriminatory.
2. Develop and maintain relationships with key school staff in secondary schools and Schools Based Needs Team
• Work in close partnership and collaboratively with pastoral staff in school, Surrey Wellbeing Partners, Surrey and Borders NHS Partnership, Surrey Children’s Services, local Mental Health Support Teams and other community-based services to provide the most effective service for children, young people and families.
• Ensure that children and young people with more intensive support needs are put in touch with relevant Intensive Intervention services (whilst continuing to provide support until the intensive support is in place).
3. Impact, Monitoring Evaluation and Reporting
• Accurately record individual engagement and evidence of change using appropriate outcomes data to ensure support programmes can be accurately monitored and evaluated.
• To collect and share case studies that demonstrate good practice and the impact of interventions on outcomes for children and young people.
• Work with colleagues and line manager to ensure that your work is aligned to organisational strategy, key objectives and annual plans and budgets.
4. Personal Development/Other Duties
• Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon
• Work within Eikon’s internal policies, safeguarding, health and safety, and data protection regulations
• Work as part of a team to lead and inspire collaboration across Eikon
• Attend training as discussed and agreed between yourself and line manager
• Attend team meetings and engage in 1:1 supervision
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Be responsible for equipment/resources linked to service delivery
• Work across multiple geographical locations
Helping young people feel safe, heard and supported
                                


                    The client requests no contact from agencies or media sales.
Communications and Marketing Coordinator
Salary: £32,000
Full time, permanent role
Based on our central London office with hybrid working offered
We are seeking a creative and proactive Communications and Marketing Coordinator to play a pivotal role in telling Theatres Trust’s story, and the stories of the theatres we support, to a wider audience.
Working with the Head of Communications and Marketing, you will support the development and delivery of Theatres Trust’s communications strategy and contribute to embedding our brand and tone of voice across all our communications. A central part of the role will be working with our sector specialists to turn complex, detailed and technical information into compelling case studies to promote our services and highlight our impact to key stakeholders across the theatre sector and beyond.
You will be responsible for producing two of Theatres Trust’s key communications products: Theatres Magazine, our digital publication for supporters, and NewsDigest, our monthly e-newsletter, as well as helping to develop our social and digital channels. There will also be the opportunity for you to take the lead on the full communications lifecycle of specific projects such as grant programmes and events.
For someone with a passion for the power of words and a strong eye for design, this is an interesting and varied role, offering the scope to develop and enhance your skills across the full range of communications and marketing disciplines. You may have worked in a communications or marketing position already, or you may have transferrable skills from another role, studies or voluntary experience. Theatres Trust is a small team with big ambitions and is undergoing a period of transformation, so the willingness to take on a wide range of duties and adapt to evolving priorities is a must.
How to apply
To apply, please got to Theatres Trust website to access the full job pack and send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form, by email to the address listed. Please use the subject line “Communications and Marketing Coordinator Application”.
Please don’t include headshots or photos of yourself in your application. Your name and contact details will be redacted before your application is passed to the shortlisting panel.
Deadline for applications: 10am on Monday 24 November 2025
Interviews will take place at the Theatres Trust offices on Tuesday 9 December. Please confirm that you are available on this date in your cover letter.
If you have any questions or would like to discuss the role and organisation before applying, please contact Laura Wootten, Head of People, Operations and Finance.
We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.
All candidates who self-identify as disabled and who demonstrate that they meet the minimum criteria will be invited for an interview, in line with the Equality Act 2010.
 
The client requests no contact from agencies or media sales.