Permanent jobs

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

• Good organisational skills and attention to detail
• A professional and friendly telephone manner
• Strong written communication skills
• The ability to manage a varied workload and prioritise effectively
• A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

• Serve as the first point of contact for supporter enquiries by phone, email, and post
• Ensure accurate donor records and communication preferences are maintained in Salesforce
• Process donations and generate acknowledgements and thank-you letters
• Support donation coding and financial reconciliation with the Finance and Fundraising teams
• Assist with the onboarding and coordination of temporary staff and volunteers
• Provide general administrative support across the Fundraising & Marketing team
• Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK

Closing Date: 17 August 2025

Ref 7030

Save the Children UK is seeking a passionate and experienced Senior Climate Change Advisor to join our Global Outcomes Department and lead transformative climate adaptation work that protects children's rights and futures. 

In this pivotal role, you will provide technical leadership to shape and deliver large-scale, single and multi-country climate adaptation programmes—particularly in developing countries and fragile contexts. Working closely with country offices, multi lateral and bilateral development partners (Such as the Green Climate Fund, Foreign, Commonwealth and Development office, etc.) , and global partners, you will drive evidence-based programme design and implementation, strengthen climate resilience across sectors, and influence global policy and practice on climate action. 

This is a unique opportunity to contribute to one of the most pressing intergenerational challenges of our time. If you're committed to climate justice, child rights, and systems-level change, we'd love to hear from you. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Team: 

The climate crisis is a child right's crisis that threatens the fulfilment of all of children's rights. It is therefore of central importance to Save the Children's mission and a critical driver in our 2025-27 strategy.

The Climate Change team is working as part of the Global Outcomes Department, having our Impact and Influencing function catalyse positive change for children and their communities; by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work.    

 The Climate Change Team at SCUK also works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by climate change, and prioritising locally led efforts for lasting change, through our ever-growing portfolio in UK, Africa and Asia. We are also committed to shifting powers to the local actors and country office by strengthening capacities particularly through providing high quality technical assistance for design, delivery, monitoring and evaluation of climate change projects (especially supported by GCF and other multilateral, bilateral, philanthropies and private sector development partners).

The teams' vision is to ‘Protect children's rights at scale from climate change impacts, improve children's equality, and enhance their influence in climate-related decisions addressing intersectionality, inequality and injustice, including intergenerational injustice.' 

 About the role 

As a Senior Climate Change Advisor you will provide technical leadership in climate change issues and adaptation actions to shape and drive influencing and impact agendas within Save the Children and the wider sector. You will provide expert technical guidance to drive impactful programme design and evidence generation, and to policy and advocacy goals. You will build and maintain strategic relationships with key decision-makers and partners, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda. 

 In this role, you will:  

• Serve as the Technical Lead for a multi-country Climate Adaptation programme (yet to be designed and approved) in a Fragile, Conflict, and Violence-affected region, funded by the Green Climate Fund (GCF). 
• Provide global thought leadership in climate change (adaptation primarily), environment & natural resource management to shape and drive shared influencing and impact agendas within the Save the Children movement and the wider sector, maintaining up-to-date expertise and monitoring relevant external trends. 
• Develop and deliver very high-quality policy, research, and/or technical programme design and evaluation with minimal supervision, ensuring inclusivity and excellence in implementation. 
• Contribute to a strong learning culture through leading or supporting research, evaluation, innovation and knowledge sharing. 
• Support Country Offices to integrate climate change risk management and resilience outcomes into ongoing and future humanitarian and developmental programmes, strategies, and policies. 
• Contribute to and lead the development of climate-related research, studies, evaluations, and documentation of good practice to build a body of evidence, based on best practices and lessons learned from global and national experiences, to support (i) knowledge management, (ii) evidence generation, and (iii) programme improvements 
• Facilitate capacity strengthening through mentoring, coaching, and training, providing formal and informal support to colleagues and partners to build expertise and effectiveness. 
• Work closely with colleagues across Save the Children UK and the wider movement to ensure climate is mainstreamed across all thematic areas, ensuring that colleagues are equipped with the latest climate-related science and best practices. 
• Build and maintain relationships with key decision-makers, including donors, government agencies, multilateral partners, and peer organisations, to enhance collaboration and secure funding for climate-related initiatives.
• Support Country Offices in building relationships with GCF National Designated Authorities (NDAs) and other key stakeholders to advance climate finance access and impact. 
• Work with partnerships and fundraising teams to identify and develop strategic partnerships with external organisations that aligns with Save the Children's climate-related objectives, and to identify funding opportunities for climate-related projects. 

About you  

We are looking for someone with the following experience, competencies and skills 

• Proven experience and the ability to design and implement large-scale climate adaptation programmes in developing countries, for multi-lateral and bi-lateral development partners 
• Proven ability to translate complex scientific evidence on climate change into practical programming and policy recommendations 
• Proven ability to strengthen evidence and learning uptake through analysis and collaboration, and proven ability to produce high-quality knowledge products (e.g. research, case studies, evaluations, etc.) 
• Strategic thinker and demonstrated thought leader driven by impact and evidence, curious to keep up to date with new ideas and innovations, who sees the positive potential in change 
• Experience of strengthening the integration of climate resilience and environmental sustainability into sectoral programs and/or Experience of designing and implementing nature-based solutions and adopting evidence-based ecosystem-based approaches
• Familiarity with global climate frameworks, funding mechanisms (e.g. the Green Climate Fund), and relevant policy processes. 
• Experience supporting or managing multidisciplinary teams or consortia, ideally across countries or regions. 
• The ability to be a thought leader in global or national adaptation planning such as climate and health; climate and nutrition; nature-based solutions; locally led adaptation; climate and gender; food and water security, etc. 
• Strong interpersonal skills, emotional intelligence, and authenticity that enable effective communication with different audiences 
• Collaborative team player capable of coaching, motivating and working through others to achieve outstanding results 
• Effective convenor, creating synergy and maximizing collaboration 
• Proven ability to build external relationships and partnerships, and to influence decision-makers,  policy audiences (including politicians) and donors, and other key actors globally 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:  

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

Ways of working will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. 

Please note: travel costs to your contracted office will be at your own expense.  

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

We are seeking a highly organised administrator to support our Fundraising team.

In this role, you will play a key part in supporting the Harris Federation’s impactful fundraising efforts through vital administrative assistance. Working closely with the Head of Fundraising and Partnerships and other team members, you will help celebrate and acknowledge our donors by crafting thoughtful reports and heartfelt communications. Your contributions will ensure donors feel valued through timely updates, expressions of gratitude and meaningful engagement.

You will also establish and maintain an efficient system to manage our donation records, ensuring that every contribution is acknowledged and appreciated.

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MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Providing administrative support to the Fundraising, Partnerships and Alumni department of the Harris Federation
• Supporting the Head of Fundraising and Partnerships and colleagues with donor reporting, including managing invoices, preparing thank-you communications, providing timely updates and sending reports to funders
• Maintaining an accurate database and systems to manage donation records, ensuring data integrity and confidentiality
• Coordinating and tracking fundraising activities, deadlines and events to support the smooth operation of campaigns
• Assisting with scheduling meetings, managing calendars and organising internal and external communications
• Supporting the preparation of fundraising proposals, presentations and other documentation as required
• Handling incoming enquiries related to fundraising and partnership activity professionally and promptly
• Contributing to the evaluation and continuous improvement of fundraising administration processes

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Qualifications to degree or equivalent
• Intermediate knowledge of MS Office (specifically Outlook, Excel and Word)
• Excellent written and verbal communication and interpersonal skills
• The ability to maintain accuracy to a high standard
• Excellent prioritisation skills and time management

For a full job description and person specification, please download the Job Pack.

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our purpose is to take everything that we have learned over the last 70 years, and to transform the mental health of current and future generations of children and young people, to close the gap between mental illness and mental wellness – and to create a more compassionate society for everyone. We listen to and learn from their diverse voices and integrate this with learnings from our science and practice to develop and deliver mental health care. We are now seeking a Commercial Director to join our team at an exciting point in our journey as a charity.

Over the past decade, Anna Freud has grown significantly in scope, influence, and impact. From our origins as a pioneering centre for child psychotherapy, we are now a national mental health charity with a unique blend of research, clinical practice, schools support, and workforce development – all underpinned by a commitment to evidence, collaboration, and lived experience.

We are proud of what we’ve achieved, but we also recognise that the scale of need among children, young people, and families continues to grow. With this comes increasing demand for practical, accessible, and effective support.

To meet this challenge, we are evolving once again. From 2026, we will launch a new long-term strategy focused on deepening our impact, scaling what works, and working with system partners to close the gaps that exist in science, services, and access to support. This will require us to think differently about how we generate income, build strategic partnerships, and strengthen our infrastructure to sustain and grow our work for the future.

We are now looking for our first Executive Director, Commercial to bring together income generation, brand and marketing, digital innovation, data, and business development into one strategic and values-led portfolio. We are seeking someone who combines strong commercial acumen with mission-driven leadership: a strategic thinker who can build and lead high-performing teams, collaborate across disciplines, and engage credibly with senior stakeholders.

As a key member of our Executive Leadership Team, you will contribute to the organisation’s overall direction and play a pivotal role in shaping our future strategy. You will lead a talented, motivated team across fundraising, partnerships, business development, digital platforms, and brand.

If you bring substantial experience in commercial leadership or income generation, a passion for our mission, and the strategic and collaborative mindset to help shape our next chapter, we would be delighted to hear from you.

We are partnered with Starfish search and hope you will consider making an application. If you have questions about the appointment and would find it helpful to have an informal conversation, please contact Starfish and we will be happy to arrange a call.

For more information and to make an application, please click on the Apply button. To apply, please upload the following to the Starfish website:

• Your CV (no more than three sides).

• A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application.

Closing date: Friday 5th September 2025

•Preliminary interviews: w/c 22nd September 2025

•First Stage Panel Interviews: w/c 13th October 2025

•Final Panel interviews: w/c 20th October 2025

Are you ready to join us?

A powerful campaigning organisation, Brain Tumour Research is the leading voice of the brain tumour community in the UK. Unique and much needed, we are the only national charity focused on finding a cure for all types of brain tumours. Our work focuses on campaigning to increase the national investment in research into brain tumours to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence, across the UK.​

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease since records began in 2002.  All of us at Brain Tumour Research are passionate about finding a cure for this devastating disease.  

Job Purpose:

This is a fantastic opportunity for an individual who wants to build a career in the charity sector and make a difference in one of the most innovative and exciting medical research fundraising charities in the UK. ​

As the Community Fundraising Assistant (East), you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. ​

Your role will be to support our East region to generate and grow our income through community fundraising activities, contributing to a regional team target of £1.5 million.  ​

You will possess good time attention to detail and time management skills. You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. ​

You’ll enjoy being part of and contributing to a busy, experienced, fast-working, and dedicated fundraising team while working cross-functionally with other departments such as PR, marketing and Research, Policy and Innovation. ​

We ask that the successful candidate be flexible and willing to travel, if there is a large event that our supporters need assistance with. ​

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

Reports to: Community Development Manager - East​

Direct Reports: None ​

Location: Hybrid, working two days (Tuesday and Wednesday) at our Head Office in Milton Keynes. ​

Contract: Permanent   ​

Hours: Full time ​

Salary: circa £27,000​

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Requisite Skills and Experience: ​​

Essential 

• ​Experience of working in an administrative or customer service environment
• A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent traumatic experiences  Ability to work proactively and independently 
• Flexible, embraces change and development, and can work occasional evenings and weekends when necessary 
• Experience of working with MS Office, especially confident in Word and Excel. 
• Outstanding organisation and time management skills ​
• Access to a car and full driving licence ​​​

Desirable 

• ​Experience of working with a database / CRM / SharePoint and Asana or other task management platforms 
• ​Experience of working with and recruiting volunteers 
• ​Experience in community fundraising, donor management and stewardship ​​

Main duties:  ​

• Respond to supporter fundraising queries from across the East Region, predominantly via email or phone​

• Support the delivery of community fundraising activities and events across the East Region, but predominantly within the areas of London and Home Counties​

• Research and identify opportunities for support from within the East Region ​

• Ensure fundraisers that you support have access to relevant fundraising advice, guidance and accurate signposting, whilst promoting best practice in fundraising ​

• Keep our CRM database fully up to date with information about our supporters and their fundraising activities ​

• Provide administrative support for the East region​

• Work collaboratively with other teams within the organisation​

• Play an active role in the wider Community Fundraising Team and Income Generation Directorate 

This is a fantastic opportunity for someone wanting to take the first steps into developing your Community Fundraising career.​

​If you’re looking for a rewarding challenge, we would love to hear from you!

​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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Closing Date: 27th August

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Are you ready to join us?

A powerful campaigning organisation, Brain Tumour Research is the leading voice of the brain tumour community in the UK. Unique and much needed, we are the only national charity focused on finding a cure for all types of brain tumours. Our work focuses on campaigning to increase the national investment in research into brain tumours to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence, across the UK.

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Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease since records began in 2002.  All of us at Brain Tumour Research are passionate about finding a cure for this devastating disease.  

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Job Purpose:

This is a new role to transform our current “Supporter Care” team into one that leads our Individual Giving programme. At present the team is focused on thanking donors for gifts to our charity and supporters for undertaking challenges and events as well as organising our lab tours and tiles programme. The introduction of a major automation project in the charity will reduce this team’s workload whilst at the same time decreasing the amount of time taken to thank donors and supporters. Once that project is fully implemented we want this team to expand its remit to include a wider programme of proactively supporting our donors and supporters throughout their journey with the charity and thus to increase the amount raised through these channels.

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This job will be a challenging one with a changing focus. The initial focus is very much process-driven – bedding in the automation and getting all of our processes humming so that everyone is thanked within one working week of their donation, but once that’s done the focus needs to move to both wider care of our supporters and growth of the income channel.

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Reports to:

Director of Finance and Operations

(at some point in the future – possibly in about 12 months time the role and team may move to the Income Generation department)

Direct Reports: Supporter Care Supervisor and Fundraising Administrator

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Requisite Skills and Experience:

Essential:

· Outstanding organisation skills.

· An excellent standard of written English and a good all-round communicator.

· Experience of working with a Fundraising Database/CRM as well as Microsoft Office, especially Word and Excel.

· Experience in manipulating and seeking insight from large data sets.

· Flexible in your approach to work, embracing change and development.

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Desirable:

· Experience in running a individual giving programme.

· Experience of working with members of the public, especially those who may be going through current or recent traumatic experiences.

Main duties:

· To be the owner of all thanking processes so that every supporter and donor receives an appropriate thank you withing one working week of their donation or the end of their fundraising activity.

· To embed the new processes from our automation solution, recommending changes that are required and adapting other processes to ensure the most efficient overall system for all team members involved in thanking.

· To support and develop your direct reports so that they are working efficiently and effectively and have a rewarding role at the charity. To conduct regular 1-1s with them as well as quarterly reviews and annual appraisals.

· Ensure accurate recording of all processes and outputs from the team – primarily on our CRM database.

· To ensure that our Lab Tour and Tiles process is run effectively and efficiently. This process is managed by a member of the team, but remains the responsibility of the team manager.

· To develop our understanding of the data relating to our individual giving and to recommend

· To develop additional ways of valuing our supporters and donors through their journey with us (cards, phone calls etc).

· To develop additional ways of generating income from our individual donors (appeals etc).

· Deputise for colleagues as necessary to ensure that your team’s activities continue during periods of leave/absence.

· To comply with Brain Tumour Research’s internal policies, comply with relevant charity and other legislation and to undertake any other reasonable duties as required.

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​

Please see our Recruitment Pack for further details​​​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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Closing Date: 5th August

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Live and Work at our seaside retreat centre

The Othona Community (charity number 1154204) seeks a Core Member, Office and Communications to be part of the resident core community at its West Dorset Centre.

Othona is an open and inclusive Community rooted in the Christian tradition, and drawing on a wealth of other inspirations. We welcome people of all ages, abilities, backgrounds and beliefs. Through sharing in a daily rhythm of work, learning, worship, and play, we seek personal renewal and glimpses of the sacred. In community we explore the relationship between faith and life, and encourage one another in caring for the world and its people.

Core Member, Office and Communications

Your working week will encompass a range of core tasks that are often shared amongst community members. You will be expected (after an initial learning and induction period) to host and facilitate events, lead chapel gatherings, take a turn cooking, cleaning and helping around the house and gardens. If you have particular practical skills in these areas that would be an advantage. On occasion you will need to cover for colleagues in their absence. These shared tasks apply to all established members of our core community and we work very much as a team to plan our work and develop our offer to our visitors

As Core Community Member with lead responsibility for office work and digital communication at Othona you’ll be representing the ethos and values of Othona to all who contact the Centre, offering a friendly and helpful response and working to increase our online presence and thus our reach.

You will need to be a good administrator, and enjoy planning and organising the office tasks including responding to enquiries, taking bookings, maintaining good records and other aspects of office work.

You will have good digital skills and be at ease in using social media and other online communication. You will become the key person in rationalising and improving our office IT and in exploring effective new marketing opportunities. Your work, within an overall communications policy agreed with the warden as your line manager, will help us to attract a wider demographic to attend and enjoy what Othona offers.

But just as important, you need the personal qualities to interact sensitively with our visitors and other contacts, to be well organised without being inflexible, to cope calmly in changing circumstances and work cheerfully in a small team. So spiritual and emotional intelligence and an interest in people will need to underpin your technical skills.

You will need to live on-site where the available accommodation is a self-contained flat. A job-share with someone who shares your accommodation could be feasible. Please let us know if you have this in mind so that we can discuss the practicalities.  

The salary offered is £9,918.38, with full board and lodging, pension provision, utility bills and council tax paid by Othona, this equates to a much higher figure in real terms and is in accordance with relevant provisions within the National Minimum Wage Act. You can expect two days off a week (on a variable rota) and 28 days annual leave allowance.

Timeline

Closing Date: Applications will remain open initially until 18th August 2025 but please apply early as we will shortlist and interview candidates on an ongoing basis

If you are shortlisted, you will be asked visit and volunteer with us for a few days at a mutually convenient date. As well as an introduction to the work, this allows you and the Othona team to get to know each other. We interview at the end of such a volunteer period, if both you and Othona decide to go ahead with your application.

Every second of every day, London’s Air Ambulance delivers rapid response and cutting-edge medical care to save lives in the city. Critical injury can happen to anyone, at any time and we are bring the hospital emergency department to the scene, delivering life-saving treatment to the 10 million people who live and work in London. 

This is a unique role based at The Royal London Hospital supporting our clinical and operational colleagues with the smooth running of our Helipad. It is a fast-paced support role in a busy emergency environment with competing priorities. Reporting to the Helipad Operations Manager, the role works closely with the London Air Ambulance operations and clinical teams.   

Crucially you will support with the maintenance of the emergency vehicles ensuring they are mission ready at all times, while managing the stock of medical equipment and supporting with general operations and administration.  

We are looking for an enthusiastic and energetic person to join the team. You’ll have significant experience in an operational / administrative role and hold strong organisational and communication skills. A good understanding of patient confidentially is essential for the role and a background in a clinical environment and/or the charity sector is advantageous.

Essential requirements of this role are to have a full UK driving licence (maximum of 3 penalty points), be a minimum of 21 years of age and be a confident driver. 

Are you a skilled communicator with a passion for powerful storytelling and social impact? I’m delighted to be partnering with a leading women’s health charity to recruit a Senior Media and Campaigns Officer who will play a key role in driving awareness, and shaping the national conversation around women’s health.

You will be responsible for generating regular, high-quality national and regional media coverage and working on the implementation of impactful campaigns that raise awareness and support the charity’s wider objectives. You will think creatively about how to promote their work through both media engagement and wider campaigning activity across digital and offline channels.

This is an exciting time to join an organisation delivering ground-breaking research and high-profile advocacy campaigns that are changing lives across the UK.

In this dynamic role, you’ll:

• Lead proactive media outreach—crafting press releases, pitching stories, and managing media opportunities.
• Support the delivery of strategic campaigns across digital and offline channels.
• Develop compelling case studies and campaign assets that elevate real voices and experiences.

We’re looking for someone with excellent writing skills, strong media relations experience, and a strategic mindset when it comes to audience engagement and campaign delivery. Experience in the charity sector highly desirable.

• £32,500, plus great benefits
• Hybrid (2 days in London Bridge office + 3 days Remote)
• Full-time, permanent

If you’re excited by the opportunity to make a meaningful impact in the field of women’s health, we’d love to hear from you.

Closing date- ASAP, the charity is reviewing applications on a rolling basis. Apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
 

Ideal start date: ASAP, as agreed with candidate 

Purpose of the Role:

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.

In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.  
 
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.    

Key Responsibility Areas    

• Product ownership and project management 
• Product and service development 
• Quality standards
• Customer service and value proposition 
• Stakeholder management
• Systems and processes  
• Team development and collaboration 
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description.

Person Specification (Knowledge, skills and experience required)

Project management and product development

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery

Stakeholder engagement 

• Strong interpersonal and communication skills, with experience building and managing relationships 

Policy and data skills 

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development 
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

Commercial and customer service 

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail 
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

IT skills 

• Experience using Microsoft Office 
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce 
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum)  

Please note that generic applications and CV’s will not be considered.

An established and successful charity, Children’s Hospice South West (CHSW) provides hospice care for children with life limiting conditions and their families in the South West of England. CHSW has three hospices Little Bridge House in North Devon, Charlton Farm in North Somerset and Little Harbour in Cornwall. CHSW delivers services to children and their families who have a palliative care need and meet the agreed referral criteria. The CHSW ethos is support the whole family making the most of short and precious lives and our current delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support.
 
We are pleased to be recruiting:

SALARY: FTE £43,633 - £50,091 per annum (pro rata if part time) plus an attractive benefits package (including the ability to maintain your NHS pension) and work environment
CONTRACT: Permanent
HOURS: 32 hours per week, including weekends/bank holidays/evenings and nights as required, for which unsocial hours enhancements are payable
LOCATION: Little Harbour, St Austell, Cornwall
 
This is an excellent opportunity for a dynamic clinical leader with a passion to making a difference to the lives of children with life limited conditions. In this role you will be a key part of the hospice care leadership team ensuring that care standards are high, care delivery is responsive and reflects the model of hospice, that families are engaged, and the team is well led and supported.  As Team Leader Care (TL) you will work as part of the care leadership team. Working under the Senior Care Team Leaders (STL) you will provide direct care and leadership to members of the team, overseeing the delivery of safe, high quality care to the children and their families. You will also provide direct line management to a named group of staff and a caseload of children and their families.
 
To be successful you will be/have:
 
• RSCN – RN Child (or RGN with substantial paediatric palliative care experience and willing to undertake further learning in this field)
• Clinical experience and competence, including extensive post qualification experience working with children/adults with a life limiting / life threatening condition, including at end of life, chronic illness or disability in a variety of settings; acute, community.
• Leadership and management experience, with lead responsibility for a shift, ward, department or team
• The commitment and ability to champion the values and behaviours of Children’s hospice South West delivering our services reflecting the ethos of the organisation.

NOTE: When applying please include a full CV with employment history with education / training information and add your supporting statement in addition to your CV.
 
Closing date for applications: 23/08/2025
Interview Date: TBC
 
We reserve the right to close this vacancy early if sufficient applications are received; therefore we strongly advise you to apply early

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number 1003314
 
Why Work For Us?
 
Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• NHS pension continuation for Nursing staff or personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• Free on-site parking
• A nurturing and inclusive environment
• a chance to make a real difference
 
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.
 
You may also have experience in the following: Care Coordinator, Care Supervisor, Care Manager, Care Team Coordinator, Senior Care Assistant, Care Support Leader, Care Shift Leader, Care Unit Leader, Care Group Leader, Care Service Coordinator, etc.
 
REF-223121

Prospectus is delighted to be working with our client to recruit a North East Lincolnshire Operational Lead.

Our client helps local people take control of their town’s future, together. Across the country, people are working to make things better. They spot what’s needed, bring others with them and start creating change. But too often, they’re doing it in spite of the system, not because of it. Short-term funding kills momentum. Distant rules block action. Local people rarely get to decide what happens next.

The organisation exists to change that. We support shared local visions, connect energy and ideas, and help long-term funding flow to what matters most, as decided by the people who live there.

In North East Lincolnshire, this approach is already taking root. We are now looking for a grounded and ambitious person to help shape the next phase of the work by working closely with leaders across the town.

You’ll support a bold, shared strategy and work alongside others. As well as building trusted relationships and supporting inclusive ways of working, you will play a key role in making our operational model work in practice, so that good ideas can grow and change can last.

The successful candidate will bring experience of supporting and leading change in a place or within different communities. You’ll be confident building relationships across sectors, comfortable balancing detail and big picture thinking and committed to supporting a long-term change. A strong connection to and care for a thriving future North East Lincolnshire is essential.

This is a permanent, full-time role (four-day working week with compressed hours). The role is based in North East Lincolnshire with regular travel across the area and occasional meetings in London.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

To register interest in this position, please apply with your CV only. If your profile is suitable for the role, you will be provided with full details of the position and invited for an initial conversation. Following this conversation, you will be provided the details needed to put together a full application. For the best possible candidate experience, we recommend you express your interest as early as possible.

Interviews: Early September

Prospectus is delighted to be working with our client to recruit a Head of Scaling.

Our client helps local people take control of their town’s future, together. In every place, people are stepping up to improve their communities. But too often, they’re doing it without the backing, funding or infrastructure they need. The organisation supports a shared vision, connects energy and ideas, and helps long-term investment flow to what matters most.

With a strong foundation in North East Lincolnshire and ongoing learning from the work on the ground, our client is now aiming to support more towns to lead change on their own terms.

The Head of Scaling will play a key role in this next phase by helping to codify the organisation's approach and building a movement of other places keen to work in a similar way.

You’ll work with local and national partners to build the support, tools and connections that help this work land well in different contexts. You’ll also help grow a network of towns committed to long-term, locally-led change, sharing learning and building momentum together.

The successful candidate will bring experience of designing and delivering programmes across different locations. You’ll be confident building partnerships, translating ideas into clear offers, and creating practical tools others can use. You’ll work well across sectors, be comfortable managing complexity, and bring a collaborative and relational leadership style.

This is a permanent, full-time role (four-day working week on compressed hours). The role is remote with regular travel across the UK, including visits to London and our client partner towns.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

To register interest in this position, please apply with your CV only. If your profile is suitable for the role, you will be provided with full details of the position and invited for an initial conversation. Following this conversation, you will be provided the details needed to put together a full application. For the best possible candidate experience, we recommend you express your interest as early as possible.

Interviews: Early September