Entry level jobs

ROLE

Head of Support Services (Interim)

REPORTING TO

Director of Frontline Services

START DATE

mid-September 2025

PURPOSE OF POSITION

This is a critical frontline leadership role that is responsible for the operation of the organisation’s homelessness and rough sleeping services at Anchor House.

You will provide operational leadership to support services managers and ensure compliance with organisational, contractual, local authority and legal regulations and requirements. You will ensure the quality of services is pushed to the highest standards possible, ensuring excellent outcomes for residents and a positive and high performing working environment for teams.

This role will also be accountable for building and maintenance of excellent relationships with external partners, commissioners, other key stakeholders for support services in the organisation.

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

· Lead in setting organisational standards and performance targets across the support services that reflect contractual requirements and organisational standards.

· Actively promote and develop person centred practices based on a trauma informed approach and psychologically informed environment to working with residents with high support needs and challenging behaviour.

· Be accountable for the operational performance of the services, allocating resources strategically to ensure that key performance indicators are achieved and that action plans are in place where required to improve service performance.

· Promote accountability and co-production approaches with residents.

· Support with the creation and review of local and service wide policies and procedures.

· As part of the Frontline Services Leadership Team, ensure the support services team follow established Health & Safety and building management procedures

· Contribute, and when required, lead on the formation and review of local and service wide policies and procedures.

· Contribute to the Frontline Service’s Management On Call rota, providing support to frontline services outside of office hours.

Stakeholder Management

· Develop and maintain close relationships and working protocols with external partners and local authorities to enable the service to meet agreed objectives and improve service outcomes.

· Submit management information on a monthly and quarterly basis and produce other statistics and data as directed by the Director of Frontline Services.

· Responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

· Represent the organisation externally at forums, conferences and meetings.

· Contribute to the wider management team in frontline services to ensure good communication, coordination and consistency of practice, approach and development across the Directorate.

Business Planning and Project Management

· Drive business planning activities within contracts, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary

· Where agreed, project manage new services or service developments.

· Working closely with Finance Department to set, manage and monitor allocated budgets for income and expenditure for support services and to ensure that teams keep within set performance targets.

· To ensure that financial procedures are maintained at all times in accordance with organisational policies and procedures.

Managing and Developing People

· Creating an open and inclusive culture across the support services teams that reflects the organisation’s values.

· Developing performance targets and quality control measures for teams, and monitoring performance to ensure that these are met.

· Supporting managers and teams by setting clear objectives and holding individual supervisions regularly.

· Ensuring good communication across teams by holding team meetings regularly, and additional briefings as necessary.

· Inducting new managers and any other direct reports and planning the continuous professional development of existing managers through annual appraisals.

· Managing the workload of teams to ensure that adequate cover is provided at all times.

Safeguarding Lead

· To be the designated Safeguarding Lead for the organisation ensuring that it meets legal duties, keeping policy and practices up to date

· To actively promote an open and accountable approach across the organisation as a whole that achieves best practice and keeps the best interest of the residents central to our safeguarding practices.

General

· To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

· To undertake such other duties within the competence of the post holder which may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

· Experience of working with vulnerable adults, including managing the provision of a safe operating environment in a relevant context

· Experience of leading, supervising and motivating managers of specialist service delivery teams in either a supported housing, advice, homelessness, care or other relevant environment

· Experience of case management and delivering best practice around; needs assessments, high quality personalised support or advice services to vulnerable adults, including people with high support needs

· Experience of contract management with stakeholders

· Experience of project management and mobilisation of new services or developing existing services

Skills & knowledge

· Knowledge and understanding of the housing and support needs of single people who experience homelessness and rough sleeping, the benefit of move on and the ability to translate knowledge into good practice.

· Knowledge of the commercial and regulatory requirements of supported housing.

· Strengths based coaching skills.

Abilities

· Ability to interact at senior level with external stakeholders.

· Ability to work in a fast paced, high pressured environment, with multiple competing priorities and to quickly adapt to new situations.

· Ability to network, liaise, negotiating and influence effectively with outside agencies.

· Ability to undertake budget management, produce financial reports and collate and interpret financial and statistical information.

Personal qualities

· Demonstrates a commitment to the charitable purposes of Your Place.

· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility to juggle a variety of tasks.

· Excellent organisational skills.

· Strong communication and negotiation skills.

· Strong sense of responsibility and accountability.

· Awareness of own training and support needs.

Desirable criteria

· Educated to degree level or equivalent in adult social care or leadership and management.

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

About the role

We’re looking for an experienced and motivated Operations Lead to play a vital role at the heart of our organisation. This is a senior, hands-on post that combines strategic oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems. You will lead the development and continuous improvement of the charity’s infrastructure, ensuring we are well-run, compliant, and set up to deliver real impact. Working closely with the Chief Executive and senior leadership team, you’ll take ownership of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through managing relationships with key external service providers in IT, HR, and finance. You’ll ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. There may also be future opportunities to line manage an Operations Assistant or similar role, as the organisation continues to grow and develop its internal capacity. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.

About You

You’re an experienced operational professional who takes pride in making organisations work smoothly, efficiently, and compliantly. You have a strong track record of leading core operational functions - from HR and governance to finance processes, IT systems, and internal infrastructure - and you’re confident balancing both day-to-day delivery and strategic oversight. You understand what it means to work in a small charity: you're flexible, solutions-focused, and comfortable rolling up your sleeves when needed. But you also bring a mindset for continuous improvement - always looking for ways to strengthen systems, manage risk, and support others to do their best work. You’re confident working with external providers and partners, ensuring that outsourced support (in areas like HR, IT and finance) is well-managed and meets the needs of the organisation. You communicate clearly, build strong relationships across teams and disciplines, and take a thoughtful, values-led approach to your work. Most of all, you're motivated by the chance to contribute behind the scenes to meaningful change — ensuring that the operational foundations are in place for the charity to thrive and deliver real impact.

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do. 

How to apply

Please visit our website to view the full candidate pack and to complete the application form

Deadline for appications is Midnight 14th September 2025

Our partner is seeking a consultant to conduct a review of its finance function, including structure, processes and systems with a view of improving effectiveness and efficiency. This exercise stems from the fact that the finance function of the organisation has developed organically over the course of the organisation’s life and growth, covering the expansion of programmes and the opening of new administrative offices.

Scope of the Review

• Review of the current structure - assess what functions are best delivered in each location, the skillset of finance staff and what capacity is needed in each location to deliver these services.
• Review of the processes and systems; and make recommendations on how processes might be streamlined to address bottlenecks and streamline these.
• Advise on how the finance function might operate more effectively as a global function
• Advise on what IT/systems solutions might further improve efficiency

Requirements

• A qualified senior finance professional with experience of change management within an international not for profit, specifically reviewing the structure of the finance function, undertaking in-depth review and analysis of global processes and systems.
• Experience of working in a complex grant-funded environment with knowledge of full grants cycle management.
• Strong relationship building, communication and influencing skills.

They anticipate this project to start in October 2025, ending in December 2025. The postholder will be working closely with the COO who has a vision of what the change process will entail, alongside two other significant pieces of work the organisation is undertaking at the same time.

Day rate commensurate based on experience.

We are looking for a Legal Manager to join our expert legal team at our Finsbury Park office. This is a unique opportunity to contribute to life-changing legal work, support the development of future social justice lawyers, and help shape national policy through strategic legal advocacy.

About BID

At BID, we’ve been at the forefront of the fight against immigration detention since 1998. We're a small but dedicated charity that offers free legal advice and representation to individuals held in detention across the UK.

With just 13 staff and over 45 active volunteers, our impact is far reaching. We provide legal casework, deliver frontline advice services, support systemic advocacy, and engage in strategic litigation – all to end arbitrary detention.

We’re proud to be accredited by the Immigration Advice Authority (IAA) and recognised as a leading voice in immigration legal support.

About the Role: Legal Manager

As Legal Manager, you’ll play a central role in delivering high-quality, trauma informed legal services to people in immigration detention.

You’ll supervise and support our brilliant Legal Volunteers, manage your own caseload, oversee BID’s advice line and legal surgeries, and contribute to training and mentoring volunteers starting their legal careers. You’ll also support our policy and advocacy team by identifying systemic issues from our legal work that require wider change.

Whether it's preparing bail applications, reviewing legal submissions, training volunteers, or providing urgent advice on our helpline, you’ll be working directly at the intersection of law and justice.

To find out more and apply, download the application pack from our website: Join Our Team: We're Hiring a Legal Manager at BID | Bail for Immigration Detainees 

This is a new senior leadership role created through Inclusion North’s restructure. It is central to how we rebuild our strategic presence in Yorkshire and Humber while ensuring strong, joined-up working across the Northeast.

You will lead high-level engagement across both regions, with a particular focus on Yorkshire and Humber. In this region, you will help Inclusion North reconnect, build strategic partnerships, and become a visible and valued voice in system-level spaces.

You will take a lead in representing Inclusion North across a range of regional spaces, including Communities of Practice, local authority-led forums, and, where appropriate, ICB-related groups. This means helping shape change, influence commissioning, and ensure that the voices of people with a learning disability, autistic people, and family carers are heard where decisions are made. You will also be expected to challenge constructively when systems fall short of inclusion, equity, or lived experience leadership.

You will line manage the Innovation and Impact Manager and the Good Life Collaborative Programme Lead. This includes overseeing how our delivery connects to system priorities, responds to emerging opportunities, and contributes to our financial sustainability. You will also provide strategic insight to support planning, funding, and future direction.

This is a leadership role for someone who can build trust, speak with credibility, and stand firm in their values. You will need the insight to understand how systems work, and the confidence to push for change when they do not work for the people they are meant to serve.

The Cross-regional Strategic Lead holds senior responsibility for regional engagement, system influence, and delivery oversight at a strategic level.

The role is anchored in Yorkshire and Humber, where you will need to be well-connected and regularly present. You will also work across the Northeast as part of a joined-up, cross-regional team.

DO NOT send your CV. We will only consider applicants who have submitted an application form.

We are a dynamic and forward-thinking organisation dedicated to maximizing the potential of Gift Aid in our retail operations. Our mission is to enhance the efficiency and effectiveness of our retail Gift Aid processes, ensuring that we can continue to support our charitable initiatives. 

As the Retail Gift Aid Manager, you will be at the forefront of our efforts to optimise Gift Aid claims and processes. You will be responsible for managing the end-to-end Gift Aid process, from donor engagement to claim submission. Your role will involve working closely with our retail teams to ensure compliance with HMRC regulations and maximising the financial benefits of Gift Aid. 

Key responsibilities include: 

• Overseeing the entire retail Gift Aid process, ensuring accuracy and compliance with HMRC regulations. 
• Collaborating with retail teams to train and support staff in Gift Aid procedures. 
• Developing and implementing strategies to increase Gift Aid sign-ups and claims. 
• Monitoring and analysing Gift Aid performance, providing regular reports to senior management. 
• Liaising with donors to ensure accurate and timely Gift Aid declarations. 
• Staying up-to-date with changes in Gift Aid legislation and best practices. 
   

About you 

We are looking for someone highly organised and detail-oriented, with a strong understanding of Gift Aid regulations and compliance requirements. You’ll have excellent communication and interpersonal skills, with the ability to effectively liaise with donors, HMRC, and internal teams.

This is a great opportunity for someone with the ability to identify and implement improvements to existing systems. 

To succeed in this role you will have: 

• Proven experience in a similar role, preferably within the retail or charity sector. 
• A strong understanding of Gift Aid regulations and HMRC compliance. 
• Excellent organisational and project management skills. 
• The ability to work collaboratively with cross-functional teams. 
• Strong analytical skills with the ability to interpret data and generate insights. 
• Exceptional communication and interpersonal skills. 
• ​A proactive and results-oriented mindset. 

​

Working arrangements 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in either our Birmingham, London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Interview process

1st stage interviews are due to take place w/c 8th September. These will be held via MS Teams. 2nd stage interviews are due to take place w/c 15th September and will be held in person.

Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions?

If so, you could be the Research and Insight Manager we’re looking for.

About the role

As Research and Insight Manager, you’ll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at British Heart Foundation (BHF).

You’ll work closely with teams across the organisation, including brand and marketing, fundraising, retail and medical, acting as their research insight partner. You’ll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions.

In this role, you’ll be responsible for:

• Partnering with colleagues to convert complex and diverse business needs into focused insight plans, aligning the right research mix to products, audiences and priorities
• Managing research projects from start to finish,  ensuring they’re delivered on time, within budget and to a high standard
• Making insights accessible, engaging and actionable for colleagues across BHF
• Influencing decision-making by embedding customer insight into everyday thinking
• Identifying opportunities to improve research processes and ways of working

You’ll be part of our Customer Insight and Analysis team, a collaborative group of researchers and analysts. Together, we ensure BHF’s strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services.

Working arrangements

We are recruiting two Research and Insight Managers; one on permanent basis and one as 12-month Fixed Term Contract. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you’ll need to work in a flexible way to unlock your best work for our cause.

About you

You’ll bring solid experience from a dedicated market or social research role, whether client-side or agency,  with a strong track record of using a broad range of qualitative, quantitative and secondary research methods such as surveys, focus groups and interviews. You’ve led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you’re confident working across different business areas to meet a range of organisational needs.

You’re comfortable managing research from start to finish – from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You’ve worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background.

You’ll bring:

• Expertise in selecting and tailoring research methods to varied business questions
• A deep understanding of ethical research practices, GDPR, and inclusive research approaches
• Strong questionnaire design skills and experience using survey software
• Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels
• Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard
• ​A proactive mindset, always looking for ways to improve processes and working practices

Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus but it’s not essential.

Why join us?

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

We offer our staff generous benefits, such as: 

• 30 days annual leave plus bank holidays. 
•  Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

​
We are planning a two stage interview process, the first-stage interview will take place virtually via Microsoft Teams and are planned for w/c 1 September 2025.

Second-stage interviews are planned to be held at our London office (NW1 7AW) during the w/c 16th September 2025.
 

Head of Finance
Education for Industry Group
Full-Time
Permanent
Electra House – London, Moorgate EC2M 6SE

About the role

As Head of Finance for EFI Group, you will play a pivotal role in safeguarding the Group’s financial health, enhancing operational insight, and supporting strategic decision-making. 

Reporting directly to the CFO, you’ll lead a high-performing finance team, deliver insightful financial reporting, and act as a key business partner across all functions and subsidiaries. You will take a lead on month-end processes and reporting and preparation for the annual audit. You’ll also line manage, coach, and support junior finance team members, while providing accurate and timely financial information to budget holders across the organisation. Experience with developing integrated finance systems (Sage Intacct is in use) and the ability to work independently are essential. This is an exciting opportunity to contribute to a collaborative finance team where your expertise will directly support key financial decisions and continuous improvement.

About you

• Qualifications: CCAB qualified (ACCA, CIMA, ACA).
• Experience and Team Leadership: Proven experience in a similar finance role, including managing a team.
• Expertise: Strong knowledge of double-entry bookkeeping and key accounting functions such as reconciliations and ledger management.
• Passion: Proactive, flexible, and a collaborative team player.
• Gravitas: Comfortable with business partnering at all levels of the business and liaising with external auditors and banks as needed.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. 

Why The EFI?   

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

• Funded professional qualifications, personal growth allowance and annual CPD.
• Generous and flexible leave options, including an around-the-world trip after five years of service.
• Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
• Monthly wellbeing allowance and financial loan options to support your financial health. 

Salary:   

From £58,000 to £60,000 per annum, subject to qualifications and experience 

How to apply/Next Steps:   

Create an account via our website, click 'Start Application' and submit your completed application form. Please note as we are an education provider, we will need a completed Application Form.

Closing Date: 

8am on Tuesday, 9 September 2025. 

More Information/Contact us: 

For more information about the EFI Group, visit our EFI website and refer to the job description. 

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.

Do you have experience in events fundraising, project management, and managing high-performing teams? Would you like to help us deliver the very best experience for every supporter while raising vital funds for people affected by dementia?

About The Role
We are recruiting for an Events Fundraising Manager within the Third Party and Organise Your Own (OYO) team. This is a full-time role, working 35 hours per week on a permanent contract.

This is an amazing opportunity to join our sector leading Third Party & Organise Your Own (OYO) team in a key managerial position. As Events Fundraising Manager, you’ll guide and inspire a talented and motivated team to deliver some of the UK’s most exciting fundraising events, contributing towards an ambitious £12M income target for 2025/26.

From strategic planning to on-the-day delivery, you’ll lead and project manage some of our highest value third party event programmes, including London Marathon and the Great Run Series. You’ll bring together internal stakeholder groups to maximise opportunities for recruitment, supporter engagement and income generation. Working closely with our Events Marketing, Media, Press & Celebrity and Participant Experience teams, you’ll take a test and learn approach to innovate marketing campaigns, refine supporter journeys, and build exceptional relationships with event organisers and suppliers.

Managing four direct reports, each with their own event portfolio, you’ll build and role model a culture of excellence in supporter experience, marketing delivery, and partnership management, ensuring every event makes a lasting impact. This is a fast-paced, high-impact role where you can use creativity, leadership, and strategic thinking to make a real difference for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place on Wednesday 3rd September via MS Teams.

About you
Joining us, you’ll be a target driven leader with proven experience in events fundraising, project management, and managing high-performing teams. You’ll be skilled in budget and financial management, with a track record of meeting and exceeding targets while quickly adapting to event performance and external factors.

As a confident and collaborative communicator, you’ll build and maintain strong relationships with suppliers, bringing exceptional influencing and negotiating skills to nurture excellent event partnerships. As an experienced project manager, you’ll bring people together, spot opportunities, streamline processes, and drive efficiencies that maximise income.

You’ll thrive in a fast-paced environment, balancing creativity with data driven insight, and you’ll lead by example, motivating those around you to deliver innovative marketing and stewardship strategies. Above all, you’ll share our determination, compassion, and commitment to delivering the very best experience for every supporter while raising vital funds for people affected by dementia.

What you’ll focus on:

- Project managing our official charity partnership with the AJ Bell Great Run series in 2026 and 2027.
- Project managing our internal stakeholder working group for London Marathon.
- Line managing 3 Events Fundraising Officers and 1 Events Fundraising Coordinator.
- Contributing to monthly management accounts, rolling reforecast and high-level budgeting for 26/27.
- Supporting on the day delivery of our Third Party and Bespoke Events throughout the year.
- Collaborating with teams, stakeholders and suppliers effectively.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

DARE is the lead organisation in Darwen working with asylum seekers and refugees. We provide assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system. We address issues of destitution and assist asylum seekers and newly recognised refugees to access key services including housing, welfare benefits, health, education and employment. Our team works with relevant agencies including the Home Office, refugee organisations, local authorities, legal service providers, housing agencies, health providers, Job Centre Plus and other mainstream service providers. DARE in partnership with ARC in Blackburn, also runs an English Club (volunteer run community English classes) two mornings a week and a weekly social drop-in.

Crossness Pumping Station is a unique, world heritage site built in 1865 to help rid London of cholera. Lying abandoned since the 1950s, it has been lovingly restored by a group of enthusiasts and volunteers since 1987. We are moving into the next phase of our development as a museum and need to improve our support to existing volunteers and recruitment of new ones. This role will be fundamental to achieving our strategic goals and future business plan.

About the role

The Volunteer Coordinator is responsible for managing and overseeing the recruitment, induction, training and support of volunteers for Crossness Engines Trust.

This role will ensure that volunteers are effectively integrated into the organisation and feel valued, motivated and equipped to contribute to its mission. The Volunteer Coordinator will work closely with Trustees and Visitor Development and Outreach Officer and Education Officer to develop a robust volunteer programme that supports both organisational objectives and the personal growth of the volunteers.

The Volunteer Coordinator will build strong relationships, coordinate scheduling and ensure volunteers are integrated across visitor services, events, heritage maintenance, education and administration.

This is a new role and will allow an experienced volunteer coordinator the opportunity to set up many of the essential parts of the role from scratch. Much of the role will include face-to-face interaction with our volunteers (including occasional weekend working) with some elements that can be performed offsite eg developing plans and procedures, representing the Trust at exhibitions, fairs etc.

Key Responsibilities

• Volunteer Recruitment and Induction
• Volunteer Coordination
• Training and Development
  
• Volunteer Wellbeing and Retention
• Monitoring and Reporting
  
• Collaboration & Programme Support

Person Specification

Essential

• Experience managing or coordinating volunteers or community engagement
• Excellent interpersonal skills and the ability to engage and support people from all walks of life
• Strong leadership and motivational skills
• Strong organisational skills, able to manage multiple tasks with limited time
• Ability to manage complex issues across multiple stakeholders to satisfactory resolutions
• Confident working independently and collaboratively
• Strong commitment to inclusion, diversity, and the values of volunteering.

Desirable

• Experience in a museum, heritage or non-profit setting
• Knowledge of safeguarding and volunteer management best practices
• Experience with databases/CRM and/or volunteer management software
• Interest in engineering history, architecture or heritage.

FEMALE TRUSTS AND FOUNDATIONS MANAGER
ANAWIM
BIRMINGHAM

• Schedule 9, Paragraph 1 of the Equality Act 2010 applies.
• This post is exempted from the Rehabilitation of Offenders Act 1974
• Fixed term for two years initially

Job Title: Trusts and Foundations Manager

Location: Anawim, Balsall Heath, Birmingham, B12 9RJ (hybrid working available)

Grade: Anawim Scale Point 36-42

Salary: £35,753-42,165 per annum

Hours: 37 hours per week

Responsible to: Head of Development

From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential

Our Vision statement: A world where women are safe, free, valued and equal members of society.

Our Values:

· Anawim believes in the intrinsic value of every person and welcomes each women without judgement

· We are deeply committed to listening to our women and building services around their needs

· We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us

· Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent

· We want the best for our women and to make sure their basic needs are met. We won’t rest until we’ve done all we can to keep them safe.

Key aim of the job role:

The role will drive Anawim’s trusts and foundations fundraising, ensuring vital income to sustain and grow Anawim's services. You will build on relationships with existing funders and identify new funders to raise significant funds from trusts and foundations, including six- and seven-figure funders. You will have a proven track-record of making successful high-quality, creative funding applications. You will work collaboratively across teams to ensure funding is aligned with operational needs and identify any funding gaps.

Alongside income generation, you will provide leadership, coaching, and strategic guidance to colleagues. This role is crucial in securing long-term, flexible income that enables Anawim to continue to deliver its essential work.

For more information, please visit our website to download the Job Description & Person Specification and an External Application Form.

Deadline: We reserve the right to close this vacancy when the position is filled so we highly recommend you get your application in as early as possible.

Interview: We will be interviewing as applications come in.

Job Type: Full-time

Pay: £35,753.00-£42,165.00 per year

Volunteers are the backbone of our operation at FareShare South West (FSSW). We have over 350 volunteers from a myriad of backgrounds, who make up 90% of our team. The volunteers help with every aspect of the operation, from driving vans, picking orders, to administrative duties. FSSW has built a successful volunteer programme which supports a wide demographic of people and multiple motivations for volunteering. This role will take a lead on all aspects of recruitment, retention, and development of our volunteer programme during this exciting time in the charity as we expand. 

Duties and Responsibilities 

Volunteer Recruitment  

• Work with the Communications and Volunteering teams to actively promote the volunteer programme across Bristol

• Work with the wider FSSW team to support and develop volunteering opportunities for corporate supporters and food partners; taking a lead in the delivery of corporate volunteering events 

• Use and improve on existing processes to manage recruitment from initial enquiry through to successful onboarding of prospective volunteers and partners  

• Develop outreach activities to increase diversity, social impact, and community engagement 

• Work with Head of Employability & Volunteering and the wider team to ensure sufficient dependable volunteers to meet the operational needs, working to KPIs 

• Work with the Volunteer Coordinators to identify fluctuations in the volunteer rota, and action accordingly

• Work with the Head of Employability & Volunteering and Volunteer Coordinators to identify tasks/roles/needs to inform a recruitment strategy for the future

Volunteer Retention: 

• Enhance the existing volunteer retention programme

• Work in collaboration with the Plymouth Volunteering Team to ensure alignment in the delivery of the organisational strategy 

• Work with the Head of Employability & Volunteering and Head of Operations to ensure the delivery of high-quality volunteer induction and training 

• Analyse and monitor volunteer retention, noting reasons for moving on and developing strategies to improve retention where required 

• Develop volunteer roles in conjunction with the Operations Teams

• Build upon and establish new referral partners and recruitment platforms/streams 

• Support the Head of Employability and Volunteering to ensure all Volunteer policies and processes are up to date, and training is given to staff to uphold them 

• Work with the Employability Team to create routeways into volunteering 

Administration, policies, procedures, and risk management 

• Support the Head of Employability & Volunteering to develop and maintain volunteer policies, procedures, and risk assessments 

• Ensure volunteers are adhering to FSSW's Code of Conduct, facilitating meetings with volunteers if necessary, conducting relevant risk assessments, and following safeguarding measures 

• Ensure the Volunteer Coordinators are sufficiently trained in the CRM system (Salesforce) to keep up to date in line with GDPR

• Work with the Volunteer Coordinator/s to ensure FSSW’s databases are up to date with volunteer information, including skills, availability, and contact details/preferences  

  

Person specification – knowledge, skills, experience, and values 

It is not expected that the successful candidate will have all of the following criteria. FSSW is committed to helping individuals develop professionally and personally. The following are desirable criteria: 

• Experience in data informed recruitment and retention of volunteers or employees

• Experience in developing and implementing policies, procedures, programmes and strategies 

• Experience of risk management and safeguarding vulnerable adults

• Experience in providing supportive, motivational, structured team leadership for people with a range of life experiences, including supervision, target setting and performance management 

• A working knowledge or direct experience of the voluntary sector

• Excellent communication, presentation, and interpersonal skills to establish and develop positive relationships with volunteers, external partners and beneficiaries 

• Excellent organisational, IT and time management skills to prioritise work, handle conflicting demands and meet tight deadlines in a fast-paced environment 

• Ability to produce high-quality data with evaluation and strategic actions

• Commitment to and experience in supporting people of all ages and backgrounds to thrive in line with diversity, equity and inclusion policies  

Do you have the commitment, energy and person-centred values to make a real difference to the lives of older people with care and support needs? Are you passionate about enabling people to enjoy a good quality of life in extra care housing while remaining as independent as possible?

We are seeking a proactive and compassionate leader to oversee the operational management and quality of one of our Extra Care services in Battersea, Wandsworth. Prince of Wales Drive has the capacity for 59 residents to live in their own self-contained flats. Some of them are sheltered tenants and at present we serve around 35 residents. You will ensure the delivery of a person-centred and empowering service which meets the needs of our clients. You will be supported by 2 excellent Extra Care Support Coordinators.

Further you will work with the housing provider and service users’ families and friends to promote a positive and inclusive atmosphere within the service. You must be flexible, energetic and reliable with a well-organised approach to staff deployment and service delivery.

You must have significant practitioner or management experience in relevant health or social care service provision alongside a warm, person-centered and respectful approach. An understanding of CQC quality requirements and care standards is essential. You should have a relevant professional qualification and/or a degree level qualification.

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and people with a learning disability, physical disabilities, mental health needs and dementia. The care and support we offer is tailored to the individual client’s needs and preferences and promotes wellbeing, choice and community engagement.

Vacancy Reference Number: 86528

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post is not open to Sponsorship under the UKVI scheme.