Entry level jobs

Role Title: External Communications and Advocacy Lead

This is a rare opportunity to shape the new communications function in a thriving cancer charity, establishing Shine as the go-to charity supporting all young adults living with any type of cancer in the UK.

Responsible to: Co-CEOs

Location: Hybrid, with two to three days per week at Shine’s offices in Blackheath, Southeast London. 

Hours & salary:  Full time (35 hours per week).  Salary range is £39,000 - £43,000pa depending on experience.  This is a permanent job with a three-month probation period.

Benefits: Employee contribution pension, training and development support.

Holiday:  25 days annual holiday each year plus 8 days of public holidays.  We also give you your birthday off each year.

Who we are

We are a small and impactful national charity. Our goal is that every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Shine is a small team of committed people who like to ensure that work isn’t a grind. We aim to have fun while making a difference to the lives of young adults with cancer and we’d love to have you on our team!

Main purpose of the role:

A rare opportunity to shape the new communications function in a thriving cancer charity and to establish its reputation as the go-to charity supporting all young adults living with any type of cancer in the UK.

As part of our growth plan, we are delighted to be hiring our first Communications and Advocacy Lead. Working on our external communications strategy to build authority and be the go-to voice for younger adults (aged 20 to 49 years) living with cancer, this person will be responsible for managing all external communications. In addition, will work closely with the rest of the Shine team to ensure consistent external messaging.

Key Responsibilities

These include:

● Develop implementation plans to support Shine’s communications strategy to build authority in the cancer support space.

● Responsible for developing the Shine narrative, brand voice, and talking points to support external stories and campaigns, and to co-create fundraising messages with the Fundraising Manager and Fundraising Consultant.

● Responsible for all external communications with media including national and regional outlets, print and broadcast, digital channels and titles read by healthcare professionals.

● Supervision of the social media output from Shine, ensuring consistency with the overall communications plan. 

●       Ability to represent Shine at external stakeholder meetings.

●    Working closely with the Shine team to raise Shine’s profile through advocacy activities in the cancer community and healthcare professionals.

● Work with Shine co-CEOs to develop their external profiles through thought-leadership, speaker and advocacy platforms.

Person Specification

Essential skills:

● Ability to develop multi-channel communications plans, using social, digital and traditional media platforms

● Knowledge of UK health media including health correspondents and reporters for national news outlets (print & TV and radio)

● A good eye for design, with the ability to manage, develop and implement brand guidelines

● Experience of working with media databases and press release distribution services

● Excellent writing skills and experience of writing materials for media

● Ability to create media angles and stories from data and third-party content

● Identify platforms for Shine thought-leadership, particularly for the co-CEOs

● Strong skills in using online technology platforms including Google workspace, Canva, YouTube and MS Office.

Desirable skills:

● Experience of working alongside expert suppliers including design and content, public relations agencies and consultants. 

● Experience of managing projects remotely, including using tools such as Asana.

Core competencies:

● Empathy - understanding of the issues faced by the young adults (20-49 yrs.) living with cancer

● Attention to detail -must deliver accurate content to a high standard

● Self-directed - must be able to work independently and make strategic recommendations to Shine co-CEOs on all aspects of Shine communications

● Collaborative - ability to represent Shine and work in partnership with third parties including patient groups, medical professional groups and industry. 

This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given.

Key approaches

 

● Respectful of the confidentiality of Shine service users and the ability to work within charity law and governance structures.

● Be prepared to have progress assessed regularly and be appraised annually.

● Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.

Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.

What Shine offers

 

By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of an ambitious and rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth.

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a cycle-to-work scheme.

About the charity

Vision

We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Mission

There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are challenges to navigate, like work, dating, finances and more.  We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.

Our values

1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.

2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.

3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.

4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.

5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.

Embedded in the work of the Programme Department, the Communications and Marketing Manager is responsible for designing and delivering on communications and marketing plans designed to amplify our brand messages, and raise awareness of our mission with partners, and beneficiaries and help us achieve our vision.

This is a hands-on, operational role ideal for someone with significant experience of leading on communications activities, who thrives in a small team and enjoys delivering against long-term plans and managing day-to-day priorities. You’ll lead the delivery of all aspects of communications and marketing - from planning campaigns and managing social media to producing content and supporting fundraising efforts.

As well as working with the Programme Department to support and promote the work of our local partner programmes, the role will also create and maintain mechanisms to ensure all of our staff are informed and engaged with the full scope of our work and impact we enable.

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful. 

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.

   • Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals

   • Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting under-resourced and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

The Team Leader is responsible for the day-to-day management of a team of debt advice caseworkers, managing both performance and behaviours, supporting each individual to develop within their role.

A demanding role, whereby the Team Leader will be the main point of contact for their team. Woking collaboratively with all members of the team including; Team Leaders, Service Manager, Operations Manager and Head of Service.

A great opportunity to help shape the team, to ensure a flexible and consistent approach to people management and to strive towards achieving the highest level of performance, thus providing our clients with the best level of service.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

You will have

1. Experience of delivering excellent customer service in a regulated environment such as banking, insurance or within a contact centre

2. The ideal candidate will have some debt advice knowledge and some understanding of the current benefits system.

3. Proficient in the use of IT systems such as client management systems, Google Docs, Microsoft Word, Excel; and Outlook

4. Experience of achieving individual KPI’s and targets, whilst working in a challenging and fast paced environment

Benefits:

• Bereavement leave
• Smart casual dress
• Company pension scheme
• Health and wellbeing programme
• Birthday leave after 3 months service
• Employer funded cash health plan

Schedule:

• Varying shift patterns Monday - Saturday

Work Location:

• In person

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across Yorkshire, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
• Passionate about education, social mobility, and giving every young person a chance to shine
• A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
• Organised and able to juggle multiple projects (with a great sense of humour!)
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering

Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation
• Deliver and support the rollout of YE programmes in schools and other settings
• Recruit, train and support volunteers—making sure they feel valued and inspired
• Work with your regional team to meet shared goals and celebrate local impact
• Help secure local funding by supporting fundraising efforts and managing project deliverables
• Support the planning of events, trade fairs and celebrations for young people
• Keep accurate records, track impact, and make sure safeguarding is front and centre

A few practical things:

• This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times
• Expect to be on your feet during some events or sessions—it’s all part of the fun!

Safeguarding Young People

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

How to Apply

If you’re ready to help shape the futures of young people across Yorkshire, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 5 September 2025. Please note that applications without a cover letter will not be considered.

Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. Please note, we are only able to respond to shortlisted candidates.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Our partner is seeking a consultant to conduct a review of its finance function, including structure, processes and systems with a view of improving effectiveness and efficiency. This exercise stems from the fact that the finance function of the organisation has developed organically over the course of the organisation’s life and growth, covering the expansion of programmes and the opening of new administrative offices.

Scope of the Review

• Review of the current structure - assess what functions are best delivered in each location, the skillset of finance staff and what capacity is needed in each location to deliver these services.
• Review of the processes and systems; and make recommendations on how processes might be streamlined to address bottlenecks and streamline these.
• Advise on how the finance function might operate more effectively as a global function
• Advise on what IT/systems solutions might further improve efficiency

Requirements

• A qualified senior finance professional with experience of change management within an international not for profit, specifically reviewing the structure of the finance function, undertaking in-depth review and analysis of global processes and systems.
• Experience of working in a complex grant-funded environment with knowledge of full grants cycle management.
• Strong relationship building, communication and influencing skills.

They anticipate this project to start in October 2025, ending in December 2025. The postholder will be working closely with the COO who has a vision of what the change process will entail, alongside two other significant pieces of work the organisation is undertaking at the same time.

Day rate commensurate based on experience.

We are looking for a Legal Manager to join our expert legal team at our Finsbury Park office. This is a unique opportunity to contribute to life-changing legal work, support the development of future social justice lawyers, and help shape national policy through strategic legal advocacy.

About BID

At BID, we’ve been at the forefront of the fight against immigration detention since 1998. We're a small but dedicated charity that offers free legal advice and representation to individuals held in detention across the UK.

With just 13 staff and over 45 active volunteers, our impact is far reaching. We provide legal casework, deliver frontline advice services, support systemic advocacy, and engage in strategic litigation – all to end arbitrary detention.

We’re proud to be accredited by the Immigration Advice Authority (IAA) and recognised as a leading voice in immigration legal support.

About the Role: Legal Manager

As Legal Manager, you’ll play a central role in delivering high-quality, trauma informed legal services to people in immigration detention.

You’ll supervise and support our brilliant Legal Volunteers, manage your own caseload, oversee BID’s advice line and legal surgeries, and contribute to training and mentoring volunteers starting their legal careers. You’ll also support our policy and advocacy team by identifying systemic issues from our legal work that require wider change.

Whether it's preparing bail applications, reviewing legal submissions, training volunteers, or providing urgent advice on our helpline, you’ll be working directly at the intersection of law and justice.

To find out more and apply, download the application pack from our website: Join Our Team: We're Hiring a Legal Manager at BID | Bail for Immigration Detainees 

This is a new senior leadership role created through Inclusion North’s restructure. It is central to how we rebuild our strategic presence in Yorkshire and Humber while ensuring strong, joined-up working across the Northeast.

You will lead high-level engagement across both regions, with a particular focus on Yorkshire and Humber. In this region, you will help Inclusion North reconnect, build strategic partnerships, and become a visible and valued voice in system-level spaces.

You will take a lead in representing Inclusion North across a range of regional spaces, including Communities of Practice, local authority-led forums, and, where appropriate, ICB-related groups. This means helping shape change, influence commissioning, and ensure that the voices of people with a learning disability, autistic people, and family carers are heard where decisions are made. You will also be expected to challenge constructively when systems fall short of inclusion, equity, or lived experience leadership.

You will line manage the Innovation and Impact Manager and the Good Life Collaborative Programme Lead. This includes overseeing how our delivery connects to system priorities, responds to emerging opportunities, and contributes to our financial sustainability. You will also provide strategic insight to support planning, funding, and future direction.

This is a leadership role for someone who can build trust, speak with credibility, and stand firm in their values. You will need the insight to understand how systems work, and the confidence to push for change when they do not work for the people they are meant to serve.

The Cross-regional Strategic Lead holds senior responsibility for regional engagement, system influence, and delivery oversight at a strategic level.

The role is anchored in Yorkshire and Humber, where you will need to be well-connected and regularly present. You will also work across the Northeast as part of a joined-up, cross-regional team.

DO NOT send your CV. We will only consider applicants who have submitted an application form.

We are a dynamic and forward-thinking organisation dedicated to maximizing the potential of Gift Aid in our retail operations. Our mission is to enhance the efficiency and effectiveness of our retail Gift Aid processes, ensuring that we can continue to support our charitable initiatives. 

As the Retail Gift Aid Manager, you will be at the forefront of our efforts to optimise Gift Aid claims and processes. You will be responsible for managing the end-to-end Gift Aid process, from donor engagement to claim submission. Your role will involve working closely with our retail teams to ensure compliance with HMRC regulations and maximising the financial benefits of Gift Aid. 

Key responsibilities include: 

• Overseeing the entire retail Gift Aid process, ensuring accuracy and compliance with HMRC regulations. 
• Collaborating with retail teams to train and support staff in Gift Aid procedures. 
• Developing and implementing strategies to increase Gift Aid sign-ups and claims. 
• Monitoring and analysing Gift Aid performance, providing regular reports to senior management. 
• Liaising with donors to ensure accurate and timely Gift Aid declarations. 
• Staying up-to-date with changes in Gift Aid legislation and best practices. 
   

About you 

We are looking for someone highly organised and detail-oriented, with a strong understanding of Gift Aid regulations and compliance requirements. You’ll have excellent communication and interpersonal skills, with the ability to effectively liaise with donors, HMRC, and internal teams.

This is a great opportunity for someone with the ability to identify and implement improvements to existing systems. 

To succeed in this role you will have: 

• Proven experience in a similar role, preferably within the retail or charity sector. 
• A strong understanding of Gift Aid regulations and HMRC compliance. 
• Excellent organisational and project management skills. 
• The ability to work collaboratively with cross-functional teams. 
• Strong analytical skills with the ability to interpret data and generate insights. 
• Exceptional communication and interpersonal skills. 
• ​A proactive and results-oriented mindset. 

​

Working arrangements 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in either our Birmingham, London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Interview process

1st stage interviews are due to take place w/c 8th September. These will be held via MS Teams. 2nd stage interviews are due to take place w/c 15th September and will be held in person.

Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions?

If so, you could be the Research and Insight Manager we’re looking for.

About the role

As Research and Insight Manager, you’ll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at British Heart Foundation (BHF).

You’ll work closely with teams across the organisation, including brand and marketing, fundraising, retail and medical, acting as their research insight partner. You’ll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions.

In this role, you’ll be responsible for:

• Partnering with colleagues to convert complex and diverse business needs into focused insight plans, aligning the right research mix to products, audiences and priorities
• Managing research projects from start to finish,  ensuring they’re delivered on time, within budget and to a high standard
• Making insights accessible, engaging and actionable for colleagues across BHF
• Influencing decision-making by embedding customer insight into everyday thinking
• Identifying opportunities to improve research processes and ways of working

You’ll be part of our Customer Insight and Analysis team, a collaborative group of researchers and analysts. Together, we ensure BHF’s strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services.

Working arrangements

We are recruiting two Research and Insight Managers; one on permanent basis and one as 12-month Fixed Term Contract. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you’ll need to work in a flexible way to unlock your best work for our cause.

About you

You’ll bring solid experience from a dedicated market or social research role, whether client-side or agency,  with a strong track record of using a broad range of qualitative, quantitative and secondary research methods such as surveys, focus groups and interviews. You’ve led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you’re confident working across different business areas to meet a range of organisational needs.

You’re comfortable managing research from start to finish – from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You’ve worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background.

You’ll bring:

• Expertise in selecting and tailoring research methods to varied business questions
• A deep understanding of ethical research practices, GDPR, and inclusive research approaches
• Strong questionnaire design skills and experience using survey software
• Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels
• Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard
• ​A proactive mindset, always looking for ways to improve processes and working practices

Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus but it’s not essential.

Why join us?

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

We offer our staff generous benefits, such as: 

• 30 days annual leave plus bank holidays. 
•  Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

​
We are planning a two stage interview process, the first-stage interview will take place virtually via Microsoft Teams and are planned for w/c 1 September 2025.

Second-stage interviews are planned to be held at our London office (NW1 7AW) during the w/c 16th September 2025.
 

Head of Finance
Education for Industry Group
Full-Time
Permanent
Electra House – London, Moorgate EC2M 6SE

About the role

As Head of Finance for EFI Group, you will play a pivotal role in safeguarding the Group’s financial health, enhancing operational insight, and supporting strategic decision-making. 

Reporting directly to the CFO, you’ll lead a high-performing finance team, deliver insightful financial reporting, and act as a key business partner across all functions and subsidiaries. You will take a lead on month-end processes and reporting and preparation for the annual audit. You’ll also line manage, coach, and support junior finance team members, while providing accurate and timely financial information to budget holders across the organisation. Experience with developing integrated finance systems (Sage Intacct is in use) and the ability to work independently are essential. This is an exciting opportunity to contribute to a collaborative finance team where your expertise will directly support key financial decisions and continuous improvement.

About you

• Qualifications: CCAB qualified (ACCA, CIMA, ACA).
• Experience and Team Leadership: Proven experience in a similar finance role, including managing a team.
• Expertise: Strong knowledge of double-entry bookkeeping and key accounting functions such as reconciliations and ledger management.
• Passion: Proactive, flexible, and a collaborative team player.
• Gravitas: Comfortable with business partnering at all levels of the business and liaising with external auditors and banks as needed.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. 

Why The EFI?   

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

• Funded professional qualifications, personal growth allowance and annual CPD.
• Generous and flexible leave options, including an around-the-world trip after five years of service.
• Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
• Monthly wellbeing allowance and financial loan options to support your financial health. 

Salary:   

From £58,000 to £60,000 per annum, subject to qualifications and experience 

How to apply/Next Steps:   

Create an account via our website, click 'Start Application' and submit your completed application form. Please note as we are an education provider, we will need a completed Application Form.

Closing Date: 

8am on Tuesday, 9 September 2025. 

More Information/Contact us: 

For more information about the EFI Group, visit our EFI website and refer to the job description. 

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.

Do you have experience in events fundraising, project management, and managing high-performing teams? Would you like to help us deliver the very best experience for every supporter while raising vital funds for people affected by dementia?

About The Role
We are recruiting for an Events Fundraising Manager within the Third Party and Organise Your Own (OYO) team. This is a full-time role, working 35 hours per week on a permanent contract.

This is an amazing opportunity to join our sector leading Third Party & Organise Your Own (OYO) team in a key managerial position. As Events Fundraising Manager, you’ll guide and inspire a talented and motivated team to deliver some of the UK’s most exciting fundraising events, contributing towards an ambitious £12M income target for 2025/26.

From strategic planning to on-the-day delivery, you’ll lead and project manage some of our highest value third party event programmes, including London Marathon and the Great Run Series. You’ll bring together internal stakeholder groups to maximise opportunities for recruitment, supporter engagement and income generation. Working closely with our Events Marketing, Media, Press & Celebrity and Participant Experience teams, you’ll take a test and learn approach to innovate marketing campaigns, refine supporter journeys, and build exceptional relationships with event organisers and suppliers.

Managing four direct reports, each with their own event portfolio, you’ll build and role model a culture of excellence in supporter experience, marketing delivery, and partnership management, ensuring every event makes a lasting impact. This is a fast-paced, high-impact role where you can use creativity, leadership, and strategic thinking to make a real difference for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place on Wednesday 3rd September via MS Teams.

About you
Joining us, you’ll be a target driven leader with proven experience in events fundraising, project management, and managing high-performing teams. You’ll be skilled in budget and financial management, with a track record of meeting and exceeding targets while quickly adapting to event performance and external factors.

As a confident and collaborative communicator, you’ll build and maintain strong relationships with suppliers, bringing exceptional influencing and negotiating skills to nurture excellent event partnerships. As an experienced project manager, you’ll bring people together, spot opportunities, streamline processes, and drive efficiencies that maximise income.

You’ll thrive in a fast-paced environment, balancing creativity with data driven insight, and you’ll lead by example, motivating those around you to deliver innovative marketing and stewardship strategies. Above all, you’ll share our determination, compassion, and commitment to delivering the very best experience for every supporter while raising vital funds for people affected by dementia.

What you’ll focus on:

- Project managing our official charity partnership with the AJ Bell Great Run series in 2026 and 2027.
- Project managing our internal stakeholder working group for London Marathon.
- Line managing 3 Events Fundraising Officers and 1 Events Fundraising Coordinator.
- Contributing to monthly management accounts, rolling reforecast and high-level budgeting for 26/27.
- Supporting on the day delivery of our Third Party and Bespoke Events throughout the year.
- Collaborating with teams, stakeholders and suppliers effectively.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

DARE is the lead organisation in Darwen working with asylum seekers and refugees. We provide assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system. We address issues of destitution and assist asylum seekers and newly recognised refugees to access key services including housing, welfare benefits, health, education and employment. Our team works with relevant agencies including the Home Office, refugee organisations, local authorities, legal service providers, housing agencies, health providers, Job Centre Plus and other mainstream service providers. DARE in partnership with ARC in Blackburn, also runs an English Club (volunteer run community English classes) two mornings a week and a weekly social drop-in.

Crossness Pumping Station is a unique, world heritage site built in 1865 to help rid London of cholera. Lying abandoned since the 1950s, it has been lovingly restored by a group of enthusiasts and volunteers since 1987. We are moving into the next phase of our development as a museum and need to improve our support to existing volunteers and recruitment of new ones. This role will be fundamental to achieving our strategic goals and future business plan.

About the role

The Volunteer Coordinator is responsible for managing and overseeing the recruitment, induction, training and support of volunteers for Crossness Engines Trust.

This role will ensure that volunteers are effectively integrated into the organisation and feel valued, motivated and equipped to contribute to its mission. The Volunteer Coordinator will work closely with Trustees and Visitor Development and Outreach Officer and Education Officer to develop a robust volunteer programme that supports both organisational objectives and the personal growth of the volunteers.

The Volunteer Coordinator will build strong relationships, coordinate scheduling and ensure volunteers are integrated across visitor services, events, heritage maintenance, education and administration.

This is a new role and will allow an experienced volunteer coordinator the opportunity to set up many of the essential parts of the role from scratch. Much of the role will include face-to-face interaction with our volunteers (including occasional weekend working) with some elements that can be performed offsite eg developing plans and procedures, representing the Trust at exhibitions, fairs etc.

Key Responsibilities

• Volunteer Recruitment and Induction
• Volunteer Coordination
• Training and Development
  
• Volunteer Wellbeing and Retention
• Monitoring and Reporting
  
• Collaboration & Programme Support

Person Specification

Essential

• Experience managing or coordinating volunteers or community engagement
• Excellent interpersonal skills and the ability to engage and support people from all walks of life
• Strong leadership and motivational skills
• Strong organisational skills, able to manage multiple tasks with limited time
• Ability to manage complex issues across multiple stakeholders to satisfactory resolutions
• Confident working independently and collaboratively
• Strong commitment to inclusion, diversity, and the values of volunteering.

Desirable

• Experience in a museum, heritage or non-profit setting
• Knowledge of safeguarding and volunteer management best practices
• Experience with databases/CRM and/or volunteer management software
• Interest in engineering history, architecture or heritage.