Entry level jobs

One of the UK’s most inspiring and best-known faith-based organisations is looking for a Community Mission Facilitator to join the team at our Berwick Corps (Church).

In this role you will assist the Corps in the effective running of spiritual programmes and community outreach with the local community.

Key Responsibilities:

As Community Mission Facilitator you will deliver the Corps spiritual and community programmes, actively encouraging and engaging the community to attend. This involves providing practical and pastoral guidance, signposting support available and linking the projects with the existing Corps Mission.

What You Will Bring:

You will be a committed and practising Christian with a heart for ministry and community engagement. With compassion and strong communication skills, you will build meaningful relationships and deliver impactful spiritual and outreach programmes. You will be confident working independently, well-organised, and digitally proficient, with the flexibility to support activities during evenings and weekends. 

Benefits: 25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK and a satisfactory PVG check. 

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Working hours: 35 hours per week, which may include evenings and weekends

Closing date: 23:59, Sun, 23rd Nov 2025

Interview Date: To be confirmed

Do you have a passion for working in the heart of your local community and are driven by making a difference?  Then Citizens Advice Mid Mercia is the organisation for you.

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away.  We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are seeking an experienced Bid Writer to join our successful funding team. The successful candidate will develop persuasive, compelling and compliant bid responses to support the growth of our organisation.

We are looking for someone who:

• Has excellent communication skills
• Can manage own time effectively with a keen eye for detail
• Can complete tasks to the highest quality
• Experienced in producing strong submissions for public sector health or social care tenders
• Excellent proficiency in MS Office

Responsibilities / Key Tasks:

• Write, edit and develop high quality bid responses
• Collaborate closely with internal teams and partners to gather information necessary for bid responses
• Create compelling content including case studies, diagrams and impact reports

What we offer in return:

• 28 days entitlement plus bank holidays pro-rata
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria

We value the health & wellbeing of our teams, and this is very important to us.  As such, we offer time out breaks and Telus Health Employee Assistance Programme for all staff and volunteers.

The essentials

• Salary: £30,000-£35,000 per annum
• Hours: 37.5 hours per week
• Location: Hybrid Working –a few days per week from one of our offices, a few days from home depending on service needs
• Contract: permanent
• Number of open positions: 2
• Closing Date: 21 November 2025

Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process

To apply - applications only, via our website

Thank you for your interest in our vacancy.  Due to the volume of applications anticipated for this role, if you do not hear back from us within 10 working days of the closing date, please assume that your application has been unsuccessful on this occasion.  Please do not be discouraged from applying for other positions within our organisation. 

We are a Disability Confident Employer

Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers. 

Counsellor

Fully remote or hybrid working at our Head office; Alton, Hampshire, GU34 1EF

Required to attend the office in person at least once a month.
Permanent, part time (21 hrs/wk.) Average clinic hours 12 to 15

£35,000- £38,000 pa (FTE)

We are seeking an experienced BACP accredited Counsellor to join our friendly counselling team at the UK’s leading support charity for people living with chronic kidney disease (CKD). You will provide professional psychological support to adults through a series of regular counselling sessions to help bring about effective change and improve client wellbeing.

Based remotely, or working in our office in Alton Hampshire, you will deliver sessions by telephone or online, working with clients facing challenging issues. We'll provide training to develop your knowledge of the impact of kidney disease as well as CPD opportunities, regular internal case reviews and shared learning sessions

Kidney Care UK is committed to safeguarding and promoting the welfare of adults at risk and expect all staff and volunteers to actively support this commitment. An offer of position will be subject to a DBS check.

A great place to work with great benefits including generous annual leave, employer pension contributions, flexible and hybrid working, health cash back plan, employee assistance programs.

If you would like an informal chat about the role, see our contact details on our website:kidneycareuk org

Programme Officer

We are seeking an organised and enthusiastic Programme Officer to work with a small friendly team, supporting the delivery of high-impact events and citizen science programmes connecting people with nature.

Position: Programme Officer

Location: Office based Bristol

Salary: £27,500 per annum

Hours: Full time, 37.5 hours per week (part time considered, minimum 30 hours)

Contract: 1 year fixed term – potential for extension depending on funding

Closing Date: 17 November 2025 at 6:00am

Interviews: First stage 21 November (online), second stage 3 December (in person)

About the Role

As Programme Officer, you’ll play a key part in delivering a varied and inspiring events programme that engages thousands of people each year. Working closely with colleagues, partners and volunteers, you’ll help bring flagship events to life, including the Festival of Nature, Wild Summit and Communicate conference.

Key responsibilities include:

• Supporting the planning, coordination and delivery of events for both public and professional audiences
• Contributing to the development and coordination of citizen science programmes
• Handling event administration, including ticketing and logistics
• Liaising with partners, contributors, volunteers and attendees
• Supporting communication and marketing activities
• Coordinating volunteer recruitment, support and management
• Gathering data and supporting evaluation and reporting for funders and partners

About You

We’re looking for someone who is proactive, well organised and thrives in a fast-paced, collaborative environment. You’ll enjoy variety in your role and be happy to get stuck in to make things happen.

You don’t need to have worked in the environmental or charity sector before. We’re more interested in your ability to build strong relationships, communicate clearly and confidently, and work effectively with a wide range of external stakeholders. If you’re a great communicator who loves bringing people together and making things happen, we want to hear from you.

You will have:

• Strong organisational skills and excellent attention to detail
• Excellent written and verbal communication skills
• Confidence communicating with partners, volunteers and the public
• Experience using Microsoft Office and a willingness to learn new systems
• Experience supporting events or working in a busy, public-facing environment
• The ability to multitask and adapt to changing priorities
• A positive, solution-focused attitude and strong teamwork skills

It would be great if you also have:

• Experience coordinating volunteers
• An interest in environmental and wildlife issues
• Familiarity with citizen science projects

About the Organisation

This charity brings together a network of partners across research, media, policy and conservation to connect people with the natural world. Through major events, citizen science programmes and sector-wide initiatives, they engage thousands of people each year to inspire action for nature.

Other roles you may have experience of could include: Events Assistant, Programme Coordinator, Events Administrator, Community Engagement Officer, Project Support Officer, Communications Assistant. #INDNFP

If you’re excited by the idea of working on events that inspire action for nature, this is a great opportunity to join a small, passionate team making a big impact!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Regional Net Zero Carbon Fundraising Officer

Salary £35,000 - £38,000 FTE

35 hours per week

Three-year fixed term contract

Are you an experienced fundraiser with a proven track record of stakeholder engagement and experience of coordinating and developing large-scale funding proposals? Do you have a passion for the environment and reducing carbon emissions? If so, read on.

The Church of England’s Net Zero Carbon (NZC) programme has been established to help the Church deliver its commitment to reaching its NZC goals. It aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport.

All parts of the Church will need to raise funds to implement this Net Zero plan. To this end, the Dioceses of Chelmsford, Ely, Norwich, St Albans and St Edmundsbury and Ipswich are collaborating on the shared ambition to achieve NZC across our diocesan estates and are looking to appoint a Fundraising Officer to work across the region to identify funding opportunities and secure funding towards delivering net carbon zero projects.

This is a new role and, as such, offers an excellent opportunity for the successful candidate to make their mark. You will develop and maintain relationships with a range of potential funders and internal and external stakeholders across the region. You’ll need drive, initiative, resilience and the ability to shape an approach to NZC fundraising across the region. Above all, you’ll need to be an excellent communicator and relationship builder with a proven ability to adapt your approach as appropriate, be this creating links with the national NZC Team, influencing and securing funding from grant-making bodies, or delivering training and advice on securing funding locally. Given the scope and nature of the role you’ll also need to be highly organised, flexible and sympathetic to the ethos of the Church of England.

We recognise that this is a specialised role, and training and support will be available for the post-holder both locally and from the national Church of England NZ Fundraising team.

A full driving licence and access to a vehicle are also required. The role will be home-based and can be anywhere within the region, with regular travel across the region required. The role will be employed by the Diocese of St Edmundsbury and Ipswich so line management meetings will be in Ipswich.

The five dioceses are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.   
   

All appointments are subject to acceptable pre-appointment checks, including a satisfactory DBS check where required.   

Closing Date for Applications: Tuesday, 18th November 2025 

Interviews: Wednesday, 3rd December 2025 

Job Title: Refuge Worker

Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow. 
Salary: £28,857.12 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.  

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 10 November 2025

Interview Dates: 18 and 19 November 2025

Brighton and Hove Speak Out is an innovative advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives by providing a range of advocacy services and community projects.

About the role

We are seeking to recruit an advocate for adults and young people (17+) with learning disabilities, who will:

• Deliver 1-1 advocacy casework on a broad range of issues that enables people with learning disabilities to express their views and wishes, understand their rights and options, communicate with professionals and address issues they face.
• Coordinate Speak Out’s Drop-in advocacy service, providing time limited 1-1 advocacy within drop-in sessions.
• Develop peer advocacy at drop-in sessions.

About you

The successful candidate will need excellent communication and organisational skills. They will be able to manage a complex workload and work independently within a framework of supervision. Experience of advocacy or work with vulnerable clients is essential. Experience of working with people with learning disabilities and knowledge of learning disability services is an advantage. A full induction and training will be provided as well as ongoing peer mentoring and support. It would be desirable for the successful candidate to hold the national qualification in independent advocacy, however this can be undertaken once in post.

If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities. 

 For more information about Speak Out and the services we offer please visit our website.

 Professional Development

You will have plenty of opportunities to develop in your role, through ongoing training, support and supervision.

Benefits:

· Supportive working environment fostering a good work/life balance.

· Holiday entitlement of 30 days, plus bank holidays 

· Flexible hybrid working 

· 3% employer pension contribution 

· Employee Assistance Programme (wellbeing support package) 

· Committed to training and learning opportunities for continuous development 

· A strong sense of purpose knowing your work makes a real impact 

Equality and Diversity

Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role. 

How to Apply

An application pack and more information about Speak Out can be found on our website:

All successful applicants are subject to an enhanced DBS.

Important Dates:

Closing date for applications:  Monday 10th November, 12.00 noon

Interview date:  Wednesday 19th November 

We look forward to hearing from you.

Engagement Coordinator 

Brighton and Hove Speak Out is a dynamic local advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives through providing a range of advocacy services and community projects.    

We are seeking to appoint a part time Advocacy and Engagement Coordinator to deliver a programme of engagement and consultation activity. The post holder will support people with learning disabilities to have their say about local services, share their experience about how support and services impact on their lives and make recommendaitions for improvements.

The role involves organising outreach and consultation on different issues. The post holder will support a group of self-advocates (the Link Group) to take part in planning, running and reporting to the Learning Disability Partnership Board.  

The Post Holder will also support health advocacy, training and awareness raising at Speak Out. They will support the ‘Thumbs Up' campaign led by a group of Speak Out members.

About you

The successful candidate will need excellent communication and organisational skills, including report writing, and will be able to manage a complex workload. Experience of advocacy and/or group work with vulnerable clients is essential. Knowledge of learning disability services and experience of working with people with learning disabilities is an advantage.  

If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.  

For more information see Speak Out’s website

Benefits to you:​  

• Holiday entitlement of 30 days, plus bank holidays  

• Flexible hybrid working  

• 3% employer pension contribution  

• Employee Assistance Programme (Wellbeing support package)  

• Committed to training and learning opportunities for continuous development  

• A strong sense of purpose knowing your work makes a real impact  

How to Apply

An application pack and more information about Speak Out can be found on our website:

All successful applicants are subject to an enhanced DBS.

Important Dates:

Closing date: Monday 10th November 

Interviews: Thursday 20th November  

Successful applicants are subject to enhanced DBS checks.  

Equality and Diversity

Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role. 

Senior Fundraising Manager (New Business)

Salary£51,100 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (New Business)

Location: London/Hybrid

Salary: £51,100 per annum

Weekly Hours: 35

Reference: YMC1149337

We have an outstanding opportunity to drive new revenue streams to help young people.

YMCA England & Wales is seeking a Senior Fundraising Manager to lead the development of new high-value corporate partnerships. This role offers a unique career opportunity to shape and deliver the next phase of our national corporate fundraising ambition, building on a strong foundation of award-winning work.

Our Corporate Partnerships team has recently been recognised at the Corporate Engagement Awards:

Gold – Best Educational Programme with Cadent Gas, for the Safe and Well Communities Project, supporting vulnerable people with energy efficiency, safety, and healthy living.

Silver – Best Alignment of Brand Values through Sponsorship with Vestey Holdings, for the Youth Ambassador Programme, giving young people a voice in policy and change.

As Senior Fundraising Manager, you will play a leading role in securing new partnerships of similar scale and impact. You will bring a strong track record in new business development—identifying, cultivating, and closing significant corporate relationships.  You will design compelling partnership propositions, manage high-level external engagement, and ensure alignment with YMCA’s mission and strategic priorities.

This is a senior position with scope to influence both the direction of YMCA’s corporate fundraising strategy and the culture of the wider team. Managing a Senior Fundraising Officer, you will provide leadership and guidance, while also contributing to a collaborative and ambitious environment across the fundraising team.

The successful candidate will be an experienced fundraiser with demonstrable results in winning new corporate partnerships. You are probably the top performer at your current charity, can evidence multiple six figure successes and are eager to take the next step in your career by moving to a more strategic, senior role. You will be motivated by the chance to shape a growing programme, work with high-profile brands, and create opportunities that deliver lasting change for young people and communities across England and Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

About Migrateful

Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.

Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.

Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.

About the Role

The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations. 

You’ll play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records. 

Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.

A key deliverable of this role is overseeing our invoicing process. You’ll be responsible for bi-weekly checks to ensure timely and accurate payments to our cookery class hosts (Facilitators) and teachers (Chefs). You’ll also support improvements that help us better track the real cost of our classes.

Person specification

This role would suit a proactive, organised, collaborative individual who enjoys variety in their work. You’ll need to be confident using systems, have a keen eye for detail, and take satisfaction in improving processes.

Essential

• Experience working in an operations, administrative or coordination role 
• Good attention to detail particularly in handling data, documents and financial information
• Confident engaging with a wide range of people from staff, freelancers and customers
• Ability to work independently and proactively, using initiative to troubleshoot and resolve issues
• Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)
• Willingness to undertake reasonable responsibilities beyond the scope of the job description

Desirable

• Experience creating, updating, and maintaining user guides and training materials
• ​Willingness to provide occasional out-of-hours support
• Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)
   

Key Responsibilities

Invoicing

• Perform bi-weekly invoice checks and capture these on Salesforce
• ​Support the continuous improvement of invoicing systems 

Support Cookery Class Hosts (Facilitators) 

• Coordinate the periodic recruitment and onboarding of new Facilitators
• Update and improve Facilitator user guides and training materials
• Maintain regular communication with Facilitators, including announcements and process updates
• Carry out in-class observations and provide constructive feedback to Facilitators
• Provide out-of-hours remote support for Facilitator
• ​Share and implement improvements based on Facilitator feedback and survey results

Volunteer Coordination

• Respond to volunteer queries and troubleshoot the Volunteer Portal
• ​Ensure adequate volunteer coverage for all cookery classes
• Create supporting material to enhance the experience of volunteers in classes

General Operations Administration

• Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)
• Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)
• ​Support the implementation of operational policies across venues and staff

Cover and Additional Support

• Provide occasional out of-hours support to facilitators
• ​Willing to support the Operations team during periods of annual leave to ensure continuity of work

Systems and Process Improvement

• Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining
• Office based admin e.g. purchasing office supplies, tracking equipment
• Support onboarding and off boarding of staff members

This is a hybrid role that requires you to work from our HQ office in Farringdon, London four days a week. Please note that you may be required to attend classes or other events outside your usual working hours. In these instances, you will be given advance notice and can claim time off in lieu (TOIL) during the week. 

Citizens Advice Knowsley is funded by the Money and Pensions Service to deliver debt and money advice.  We are looking to recruit a Deputy Debt Advice Quality Manager to be part of the Greater Merseyside Money Advice Partnership (GMMAP) Quality team.

Reporting to the Project Manager and Quality Manager and working closely with our Delivery Partners you will be responsible for maintaining the provision of consistent good quality debt advice.  You will work as part of the GMMAP Quality Team to support the implementation and ongoing facilitation of project quality assurance and improvement processes.  You will work collaboratively with the project management team to inform and support contract compliance, identifying good practice and sharing learning with delivery suppliers.

The job allows for hybrid working with travel when required throughout the Liverpool City Region & Warrington to various GMMAP sites.

To apply please download the job pack and application form on our website via the Apply button, where you can also find our email address for further information.

Closing date for applications: Monday 10th November 2025
Interviews will take place week commencing 17th November 2025

Location: Central London (Hybrid – 2 days office-based)

Day rate: £350-400 (UMB)

Contract: Interim

Start date: ASAP – immediately available candidates preferred

Overview

Our client is a leading London-based charity looking to recruit an interim Finance Business Partner on a 3–6-month contract. This is an opportunity to make a real impact within an organisation that’s changing lives across the UK.

The Role

As Finance Business Partner, you’ll play a key role in driving financial performance, providing strategic insight, and helping senior stakeholders make well-informed decisions. You’ll act as the bridge between finance and the wider organization, ensuring that financial information is clear, meaningful, and aligned to the charity’s goals.

Key responsibilities include:

· Building strong relationships with departmental leads and programme managers.

· Supporting budgeting, forecasting, and longer-term financial planning.

· Providing insightful analysis to guide decision-making and resource allocation.

· Preparing management accounts with clear, actionable commentary.

· Helping drive value for money and efficiency across programmes and operations.

· Supporting business cases, funding bids, and donor reporting where needed.

· Contributing to process improvement and system enhancements.

About You

You’ll be ideally a qualified (or part qualified) accountant who enjoys partnering with the business and translating complex financial data into clear, engaging insight. You’ll bring strong analytical ability, sound judgement, and a collaborative approach.

Criteria to be successful:

· ACA, ACCA, or CIMA qualification (or equivalent).

· Must have experience in the charity or not-for-profit sector.

· Proven experience in a Finance Business Partner or Management Accountant role.

· Excellent communication and influencing skills.

· Strong Excel and reporting system capability.

This is a fantastic opportunity to join a respected charity and help ensure financial insight continues to underpin the organisation’s vital work. If you’re a commercially astute finance professional with a passion for purpose, I’d love to hear from you.

Applicants will be reviewed immediately, and the role may be filled before this ad closes. To discuss this role further, and your job search, please reach out to Freya at MLC Partners.

We're looking for an organised, compassionate and resilient Deputy Manager to join our Homelessness Social Care service in Westminster.

£35,173.58 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Please see our website for a full job description.

The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.

The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.

This role deputises for the Service Manager and/or Area Service Manager when required.

The shift pattern for this role involves Monday to Friday 9am-5pm, with 1 Sunday per month.

What you'll bring:

Essential:

Minimum 3 years' experience of supporting vulnerable adults
GCSEs in English and Maths (grade A-C)
Health and Social Care qualification
Knowledge of Safeguarding and Mental Capacity processes
Experience of leading and managing a team
Possess excellent leadership skills with a positive, can-do attitude
Ability to demonstrate positive personal authority and maintain proactive working relationships
Ability to create and maintain excellent working relationships with stakeholders
Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:

PBS qualification
NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
Up to date knowledge of current social care legislation
Demonstrable experience of HR processes - Probation, Capability, Disciplinary

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Location: Hybrid/Remote
Department: Services
Salary: ?£32,580? actual salary
Hours: 35
Contract Type: Permanent

About the Role

We are looking for an ambitious and experienced practitioner to join Become’s Care Advice Service. They will respond to enquiries to our independent national Care Advice Line (CAL), advising children and young people in and leaving care, and professionals and caregivers supporting them, so that young people understand and access their rights, are signposted to specialist support, and feel less alone as they navigate care. They will deliver workshops and advice surgeries in the West Midlands, advising care experienced young people and care leavers to understand their rights.

Location

We are currently hybrid working: our team primarily works from home with in-person attendance and meetings generally expected once or twice per month, usually at our central hot-desking location in Old Street, London. For non-London based staff we will consider hot-desking options near you, if required. This role will deliver regular in-person workshops and advice surgeries in the West Midlands. As such Become is unable to meet the cost of travel for this from other regions, or the accumulation of TOIL for travelling to or from the region. However, any travel required within the West Midlands region for work purposes and required travel to our London office will be reimbursed by Become, as London is not the specified location for this role. We are open to conversations about flexible working arrangements.

Equity, Diversity and Inclusion

As an organisation serving children in care and young care leavers we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.

How to apply

We ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV and it will be anonymised before review.

To apply for this role, you will need to:

• Provide us with a copy of your CV;
• Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory, but the information is very useful to us).

If you have any reasonable adjustments you would like us to consider for this recruitment process (either for the application or interview) please advise us on your application form.

The deadline for applications to be received is Tuesday the 18th November @ 11.59pm.

Interview Details

Interviews will have two parts:

• A session with young people;
• A panel interview with Become staff.

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance.

Interviews will take place:

• Young people’s panel: Tuesday 2nd December 2025
• Staff panel: Thursday 4th December 2025

Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.

We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP

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