Jobs

About the role:

We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington, Camden and Waltham Forest.

In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.

As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.

Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 9th November at midnight

Interview Date: Monday 17th and Tuesday 18th November at SHP Head office in Kings Cross.

Please note there will be a second round of interviews for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

Job Purpose 

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available. 

• Collect feedback from service users and upload to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the manger at discharge planning and other meetings as required. 

• Support hospitals to improve the patient’s experience of the discharge process. 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line support services over the weekend

• Provide occasional cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

• Arranging access visits to service user’s homes. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

• Experience of conducting assessments and risk assessments. 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

Skills/Attributes
Essential

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs. 

Additional Information 

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. 

• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. 

We are recruiting for a IDVA to join our team in Hertfordshire; the scope on this job involves….

Job Title: IDVA

Location: Hertfordshire
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 11 November 2025

Interview date: 18 November 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-four centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Permanent, part-time

Start date

As soon as possible.

Working hours

• 16 hours per week
• Monday, Thursday 14:00-18:00; Tues, Weds 13:30-17:30 
• Local school term-times only (excluding public holidays)

Days of employment (if term time only)
You will be employed 188 days (of 4 hours each) per year, made up as follows: 

• 164 days of work (inclusive of additional days below)
• 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays  occurring during term time). For the avoidance of doubt, non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.

Additional 32 hours (or 8 days of 4 hours each)

These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.

Salary

Starting salary is £28,250 (pro-rata)
Pro-rated salary is £10,885 per annum for 16
hours per week.

Location
IntoUniversity Oxford

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

Young Carers Support Coordinator (Families Lead)

Winchester, Hampshire (Hybrid)

£26,390 per annum (FTE / Actual Salary: £15,780)

Part-time (22.5 hours per week to include a Wednesday and Thursday)

Our client is a small independent charity who supports young people who take on caring responsibilities for an unwell or disabled family member between the ages of 8 - 25. They provide programmes of support to empower Young Carers to look after their physical and emotional wellbeing and have experiences they would otherwise miss out on.

They believe that Young Carers are children first, and should be free to develop emotionally, and take full advantages of opportunities for educational achievement and life success.

As a Young Carers Support Coordinator (Families Lead), you will work as part of a small dynamic team to deliver their support programmes for Young Carers. This will include supporting their exploration programme and activities programme and young adult carers programme.

You will also coordinate the organisations referral and assessment process form start to finish. This will include database entry, contacting referrers, allocating cases and booking and carrying out assessments. You will also provide on-going support to families via phone, referrals, signposting and attending relevant multi-agency meetings.

They run an Exploration Programme which focuses on wellbeing – this currently runs on Wednesday afternoon/evenings during term time.

They run an Activities Programme which focuses on new experiences and respite – these are daytimes during school holidays. Usually, two or three per school holiday week.

This is a great opportunity to work for a well-respected charity. Key benefits include opportunities for hybrid and flexible working, 24 days a year annual leave (pro rata), a workplace pension scheme with employer contributions, and a chance to learn and grow with an organisation that is passionate and creative about its mission.

PLEASE NOTE: There may be opportunity for short-term or ad-hoc extra hours, particularly between Feb 2025 – Feb 2026 due to a maternity leave cover. Plus, further opportunities in the future as we hope to grow the organisation, funding dependent.

Our client is not able to negotiate on the salary due to funding restraints.

As part of their commitment to safeguarding, please note that this post is subject to an enhanced Disclosure and Barring Service (DBS) and reference checks.

Interviews will be held on Tuesday, 18th of November 2025.

Application deadline – Thursday, 12th of November 2025.

Interested? When you click apply you will be taken to our client’s careers page where you will need to follow the instructions and complete an application form.

They look forward to receiving your application!

Harris Hill is delighted to be partnering with a fantastic International development charity to recruit a Junior Trusts and Foundations Officer.

This is an exciting new role offering the opportunity to shape and grow the position and work within the Development team to maximise income for projects and programmes.

As Junior Trusts and Foundations Officer, you will take administrative responsibility for the Trusts and Foundations database to ensure it is kept up to date and accurate. You will build and nurture relationships with funders, with individual responsibility for a portfolio of predominantly four figure donors. You will research and identify new trusts and foundations and research and compile information needed for funding proposals and impact reports. You will also support with the drafting of proposals to secure unrestricted and restricted income from trusts and foundations.

To be considered for this role you will need: 

• Proven research, analysis and reasoning skills
• Excellent communication skills, both verbal and written. Potential to write compelling and persuasive cases for support from funders
• Strong attention to detail (including the ability to accurately proofread written work)
• Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332

Salary: £28,000 - £30,000

Permanent, Full-time (4 days also considered).

Location: London with flexible hybrid working (one day per week in the office)

Deadline: Friday 7th November at 9am
Application process: CV and Cover Letter (max 500 words)

Please note that only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Professional Learning & Development Administrator

Job Type: 6-12month fixed term contract (maternity leave cover)

Hours: 35 hours per week

Department: Education & Training (E&T)

Salary: £27,327.96 FTE

Reports to: Head of Professional Learning & Development

Location: Hybrid – FSRH Office (London Bridge) and home working.

Our Purpose:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking an experienced administrator to join the team to support of the effective delivery of the PLD portfolio including the administration of the PLD Board of Council and several committees. As part of the team the postholder will work closely with the E&T Team, CoSRH members as well as wider clinical experts and stakeholders.

The role:

• Committee Administration: Organising meetings, diary management, preparing agendas, distributing documents, taking minutes, and following up on action items.
• Communication: Managing and resolving escalated member support queries, emails, phone calls, and acting as a liaison between team members and other departments.
• Processing applications for advanced qualifications and trainer registrations.
• Maintaining standard operating procedures documentation and updating when required
• Document management: Organising and maintaining digital and physical files, including educational materials and administrative documents.
• Data entry: Inputting and updating information in databases or spreadsheets related to content, projects, or team performance etc.
• Supporting course arrangements: Booking transportation, accommodations, sourcing, invoicing, equipment etc.
• Administrative reports: Compiling and formatting reports on team activities, progress, and performance metrics.
• Any other duties considered necessary for the role.

You will be:

An experienced and effective administrator

Organised with a logical approach to workload planning and delivering and reporting on actions.  

Willing to learn about the SRH and a proactive, effective team member.

You will have:

• Excellent Microsoft Office skills in particular knowledge of Office 365
• Experienced in using a variety of digital solutions including databases.  
• Excellent communication skills both written and verbal.
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
• High standards of numeracy and literacy.
• Good stakeholder and interpersonal skills across a range of professionals and levels of an organisation.
• Previous experience working with committees including agenda setting, minute taking and tracking actions.

Experience of the following is advantageous but not essential:

• Website editing
• Working in a project-based environment using project and planning systems

We will offer you:

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:  10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

To Apply

To apply, please visit:  Professional Learning & Development Administrator (6-12 month FTC Mat leave cover) job - Hybrid - College of Sexual and Reproductive Healthcare

Deadline for applications is Monday 3 November 2025

Interviews will take place on 12 & 13 November 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Job Purpose 

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.

Key Tasks 

• Act as the first point of contact for all referrals across the hospital they are attached to. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 

• Collecting feedback from service users and uploading to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the Manger at discharge planning and other meetings as directed. 

• Support the hospital to improve the patient’s experience of the discharge process 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 

• Provide occasional weekend cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Arranging access visits to service user’s homes 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

• Experience of conducting assessments and risk assessments. 

Skills/Attributes 
Essential 

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs 

Salary: £29,500 p/a

Interviews: Rolling Interviews

​____________________________________________________________________________________________

The Role

The Student Voice Co-ordinator will play a key part in creating a vibrant student rep community, implement the recommendations from our Democracy and Governance Review and work to support the delivery of our democratic structures.

The Person

The Student Voice Co-ordinator will ensure that all students representatives (Part-Time Officers and Academic Reps) are supported to champion the student voice.

About Us:

Goldsmiths Students’ Union is a charity representing over 10,000 students studying at Goldsmiths, University of London, on issues that matter to them.

We’re student-led, with hundreds of volunteers, dozens of part-time elected officers, and four Sabbatical Officers - students who have been elected by their peers to take a year out of their studies to lead us from the front.

Our Culture

At the heart of our culture lies a genuine dedication to nurturing the personal and professional growth of our staff. In this year's engagement survey 93% of our staff wholeheartedly agreed that they would recommend Goldsmiths Student Union as a fantastic place to work.

We’re committed to fostering an inclusive and supportive environment where each team member thrives. We firmly believe that your journey with us should not only be a productive one but also an enriching and fulfilling one.

Join our team, and let us help you shape a rewarding career while contributing to our collective success.

Our Benefits

24 days holiday and additional days which increases with length of service and additional days off for Easter and Christmas college closures

​4-day work week during quiet periods

​Generous parental leave

​3% employer pension contribution

​10% off at the SU Cafe

Flexible Working​

__________________________________________________________________

Application Process

If everything above sounds good to you, we would love to receive your application. Please use our application form to apply as we do not accept CV's and Cover Letters. 

_________________________________________________________________________

Students at Goldsmiths University come from a variety of backgrounds. We are therefore committed to ensuring our workforce is reflective of our members. We encourage applications from people with different circumstances and from all walks of life as well as those from traditionally underrepresented groups.

Finance Officer - Payroll (6 month Fixed Term Contract)

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2 days in the office, and 3 days remote.

• Administer  payrolls for lay staff, ministers and pensioners, ensuring accuracy in tax codes, entitlements, deductions and other adjustments are in line with instructions from HMRC, HR , circuit treasurers and other clients.
• Ensure that all statutory and voluntary deductions are  correctly applied and remit monthly payments to appropriate  recipients.
• Prepare and post payroll summaries to the nominal ledger and reconcile control and  loan accounts monthly.
• Update and remit Real Time Information submissions (including FPS and EPS) to HMRC and upload tax code changes.
• Reconcile and remit monthly payments to HMRC for income tax, National Insurance contributions and other statutory recoveries.
• Generate  monthly debit statements, respond to payroll-related  queries from staff, ministers and treasurers, and provide payroll information to HR , HMRC and other relevant government agencies

About You

• Exceptional attention to detail and strong communication skills. 
• Ability to work collaboratively and effectively with colleagues, stakeholders and volunteers, across the Methodist Church.
• Highly organisational with a systematic approach to  administrative skills.

Proven ability to meet deadlines and remain calm under pressure with professionalism and  tact

• Demonstrate, honesty, integrity, resilience and a commitment to providing an excellent service.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. 

Closing Date: 2nd November 2025

Interview Date: 10th November 2025

See the difference your admin and communication skills can make. Every day.

At Princess Alice Hospice, your work contributes to something truly meaningful. We’re small enough for you to see the real impact of your efforts, and large enough to support you with training, experience, and a fantastic range of benefits.

About the role:

As a Volunteering Assistant, you’ll play a key role in supporting our Volunteer Team and working with managers across the organisation—all united by one purpose: delivering outstanding care to patients, families, and friends. Your contribution will help make that care possible. Every day.

You’ll provide essential administrative support, coordinate volunteer-related tasks, and be the first point of contact for both prospective and existing volunteers. With a warm and welcoming approach, you’ll respond to enquiries, arrange one-to-one meetings, and assist in organising volunteer social events.

About you:

You’re a friendly and organised individual with excellent interpersonal and communication skills. You take pride in being meticulous and accurate in your work, and you’re confident using databases and the Microsoft Office suite. You enjoy working collaboratively and are motivated by the opportunity to make a meaningful contribution. If you’re someone who thrives in a supportive team environment and is passionate about helping others, this role could be a perfect fit.

You’ll be joining a supportive and welcoming team, helping us create a positive and fulfilling experience for our dedicated volunteers.

Alongside a competitive salary and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

• free on-site parking

• tranquil Hospice grounds

• subsidised meals at our on-site restaurant

• Employee Assistance Programme

• access to Blue Light Card discount card

• Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice. 

• Excellent changing facilities (with showers, fresh towels, and hairdryers)
• Wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

If you’re a friendly and organised person who shares our values and is looking for a new role in a supportive and inclusive environment, we’d love to hear from you!

For more information contact Ingrida Tusaite.

Discover the difference you can be.

About us:

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Location: Cambridge, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,754 - £28,454 per annum FTE plus Cambridge living allowance of £2301 per annum.

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Are you passionate about making a real difference in the lives of young people seeking safety and a fresh start?

Join Baca, a dedicated organisation supporting unaccompanied asylum-seeking children aged 16–18. We’re looking for a compassionate, proactive, and resilient Support Worker to help young people rebuild their lives with dignity, hope, and purpose.

What You’ll Do

As a Support Worker, you’ll provide holistic, therapeutic support to young people transitioning to adulthood. Your role will include:

• Supporting physical and emotional wellbeing
• Encouraging engagement in education, employment, and training
• Promoting social inclusion and personal safety
• Teaching essential life skills like cooking, budgeting, and cleaning
• Building trusted relationships and being a positive role model
• Collaborating with social workers, volunteers, and external agencies
• Maintaining accurate records and contributing to support plans

What We’re Looking For

We’re seeking someone who is:

• Empathetic and resilient, with a genuine passion for supporting young asylum seekers
• Organised and proactive, able to manage multiple priorities
• A strong communicator, both written and verbal
• A team player, who thrives in a diverse, multicultural environment
• Flexible, with the ability to work occasional evenings and weekends

Essential Requirements

• Alignment with Baca’s values and mission.
• Experience working with young people (1:1 and group settings)
• Understanding of safeguarding and child protection
• Full UK driving licence and access to a vehicle
• Enhanced DBS check (required)

Desirable

• Experience working with unaccompanied asylum seekers or trafficked young people
• Knowledge of asylum processes and trafficking risks
• Experience working cross-culturally and with statutory agencies

Why Join Baca?

At Baca, you’ll be part of a passionate team committed to empowering young people to thrive. We offer:

• A supportive and inclusive work culture
• Ongoing training and development
• Opportunities to make a lasting impact

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note we cannot provide sponsorship for this role. We are not on the Home Office list. Further information about the role, competencies and experience can be found on our website.

We're looking for someone who knows that £500 isn't just money – it's six speech therapy sessions that will transform a child's life. That £1,500 in event sponsorship? That's an adapted bike returning the joy of cycling to a child who thought they'd lost it forever.

If you're the kind of person who gets excited about quiz nights, corporate partnerships, and big events in equal measure – and you can turn that excitement into results – we want to hear from you.

THE ROLE

As our new Fundraising Officer, you'll be joining OSCAR's Charity at a pivotal time in our growth. This isn't a rigid, box-ticking role – it's an opportunity to shape your own fundraising legacy. You'll have the freedom to be creative, take ownership, and implement bold ideas whilst working within our established charitable framework. You’ll have financial targets to meet, and the backing of the whole team to help you achieve them.

Your time will be split across three closely-linked key areas:

Corporate Partnerships (35%)

• Researching and identifying potential partners
• Making initial approaches and developing warm contacts
• Supporting our Charity Manager to get partnerships over the line
• Preparing compelling materials and presentations
• Maintaining and stewarding relationships

Flagship Events (35%)

• Boosting sign-ups and participation
• Securing sponsors
• Providing event day support
• Finding creative ways to maximise income

Community Fundraising (30%)

• Building school partnerships
• Coordinating local events (such as quiz nights, bake sales, virtual events)
• Engaging with community groups
• Motivating and inspiring volunteer fundraisers

WHAT WE'RE LOOKING FOR

Must-haves

• Proven fundraising experience
• Proven experience in achieving/exceeding targets in the not-for-profit or commercial sectors.

You'll be perfect for this role if you:

• Are comfortable with ambiguity and excited by the opportunity to shape your own role
• Can take ownership and work independently within the team
• Excel at building relationships and inspiring others
• Can balance multiple priorities and create your own systems
• See every pound raised for the life-changing impact it creates
• Are tech-savvy and comfortable with digital tools such as Slack, Notion, Beacon CRM, CapCut, Canva, Excel, Powerpoint and SharePoint
• Are strong at admin processes and have attention to detail

Essential Requirements:

• Based within Yorkshire
• Available to work in York 9-5 on Wednesdays (our team day)
• Valid UK driving licence and access to a vehicle
• Willing to undergo DBS check
• Happy to travel across the region for events and meetings
• Available for occasional evening and weekend work

IMPORTANT DETAILS

• Holidays: 25 days plus bank holidays
• Start Date: 1st January 2026
• Working hours: Ideally 5 days per week 9-5pm but we are open to 4 days per week pro rata
• Location: York-based (with regional travel)
• Working Pattern: Wednesday in office, home-based the rest of the time

TIMES AND DATES TO BE AWARE OF

Thursday 23rd October: Applications open

Wednesday 12th November: Application deadline (5pm)

Friday 14th November: Shortlisted candidates notified

Tuesday 18th November: First round interviews (in person, York)

Wednesday 19th November: Successful second round candidates notified

Thursday 27th November: Second round interviews (in person, York)

Friday 28th November: Successful candidate notified

THE INTERVIEW PROCESS

We want to see you at your best, so we've designed our interviews to give you the chance to showcase your skills in realistic scenarios.

First-Round Interview (60 minutes):

• A conversation about your experience and motivation (20 minutes)
• Case study analysis (we will send you this the day before): review event data and suggest improvements (20 minutes)
• Written exercise: draft a compelling fundraising email or social campaign (20 minutes)

Second-Round Interview (60 minutes):

• Presentation: share a creative fundraising idea with implementation plan (prepared in advance)
• Response test: corporate partnership meeting
• Problem-solving: respond to a fundraising scenario with limited resources

WHY JOIN US?

This isn't just another fundraising job. You'll have the freedom to be creative, the support to succeed, and the satisfaction of knowing that every pound you raise changes lives. You'll work with a team who care deeply about our cause, and you'll have the autonomy to shape this role according to your strengths.

If you're ready to make a real difference and create your own fundraising legacy, we'd love to hear from you.

If you have recently been affected by a brain tumour, please consider carefully if this role would be right for you, as your welfare is the utmost priority and our work may be triggering.

OPTIONAL VIDEO APPLICATION

We want to see your personality shine through so, in addition to your CV and cover letter, we'd love you to record a short video as well (maximum 3 minutes) addressing the following and add the link to your CV:

• Who you are: Brief introduction to yourself and your fundraising background (30 seconds)
• Why OSCAR's Charity: What draws you to our organisation and this role specifically? (1 minute)
• Your fundraising approach: Share an example of a successful fundraising initiative you've led or been part of, and what made it work (1 minute)
• Your creative spark: Give us one bold fundraising idea you'd love to explore at OSCAR's Charity (30 seconds)

Tips for your video:

• Keep it natural and conversational – we want to get to know the real you
• Film somewhere quiet with good lighting
• Use your phone or laptop – no fancy equipment needed
• Upload to YouTube, Vimeo, or Google Drive and share the link with your CV
• Make sure your video is set to 'unlisted' or 'anyone with the link can view'