Support officer jobs
At Sovereign Network Group (SNG), we're passionate about creating supportive and thriving communities.
We're looking for a Former Customer Accounts Officer to join our Customer Accounts team based from our Greenham office, working hybrid 2 days per week in the office and from home. You may also be required to attend other offices.
This is an excellent opportunity for someone with experience in income recovery, customer accounts, debt management, housing, or financial administration who enjoys delivering outstanding customer service and working in a values-led organisation.
The role
As a Former Customer Accounts Officer, you'll be responsible for the proactive management of former customer accounts, delivering a customer-focused service that recovers debt, returns credits, and identifies opportunities for support where customers may need additional assistance.
Working closely with colleagues across Customer Accounts and local housing teams, you'll help ensure customers are treated fairly while supporting the effective management of former tenant debt.
What you'll be doing
- Managing former customer accounts and outstanding balances.
- Agreeing affordable repayment plans with customers.
- Recovering debts in a professional and timely way.
- Maintaining accurate customer records and account information.
- Working with housing colleagues to identify and manage accounts when tenancies end.
- Tracing former customers where required.
- Supporting debt write-off processes in line with policy.
- Liaising with external debt collection agencies and managing account queries and disputes.
- Ensuring invoices and recovery documents are accurate and issued on time.
What we're looking for
- Experience in customer accounts, debt recovery, income collection, housing, or a similar customer-focused role.
- Strong customer service and communication skills.
- Confidence in negotiating repayment arrangements.
- Knowledge of welfare benefits and housing-related support.
- Good attention to detail and accurate record-keeping skills.
- Strong organisational skills with the ability to manage a varied workload.
Age UK is recruiting for a PO and Invoicing Officer. This exciting role is about managing the Transformation and Technology services, in terms of budgeting, accounting, and recharging the monitoring supplier compliance administration process.
The post holder will also be responsible for purchasing hardware, software and licenses. Reviewing financial data and services provided by suppliers to Age UK and documenting processes and assets.
There is a share of responsibilities, as this is one of 2 posts that both report into the Commercial and Supplier Governance Manager.
We operate a hybrid-working model, a blend of home and office working. This role will include ad-hoc days working from our London office (EC3N 2LB), as and when required (estimate once every two months.)
Your travel costs to the London office are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of processing invoices, using software related to purchasing, payments and receipting, liaising with suppliers, providing reporting, and basic accounting practices. A, I
* Experience of a role requiring very good organisational skills. A, I
* Experience of supporting technology services in a medium to large organisation. A, I
* Ability to work with a variety of suppliers, managing budgets, financial incomings and outgoings. A, I
* Ability to understand and work with complex spreadsheets; review and identify inconsistencies in data, with attention to detail. A, I
Skills and knowledge
* Good communicator with basic level of negotiation, influencing and presentation skills, especially when communicating technical issues to non-technical colleagues. A, I
* Good written communication skills with the ability to present issues in an accessible style to a range of audiences. A, I
* Ability to use monitoring tools and provide analysis, to understand and interpret reports and complex commercial financial documents. A, I
* Ability to problem solve, to be adaptive and flexible in approach and to be solution-focussed. A, I
Personal attributes
* Good communicator with the ability to build relationships and work effectively with a wide range of people. A, I
* Ability to adapt and remain solution-focussed in a changing environment. I
* Ability to work efficiently and manage competing priorities effectively. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Good general knowledge of IT and IT Services approach (ITIL Foundation desirable). I
* Ability to understand implications of contracts and licensing models. I
Skills and Knowledge
* Ability to consult, collaborate and influence colleagues throughout the organisation. I
* Excellent organisational skills with the ability to work efficiently. I
Personal attributes
* A team player with the ability to build relationships and work effectively with a wide range of people. I
* Understanding of technology in the context of the Charity sector's users; ability to understand and monitor external and organisational contexts. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Senior Recruitment Consultant (Manager fast-track)
Location
Preston
Length of contract
Full time and permanent
Hours
37.5 hours per week, Monday to Friday
To be worked between 8am and 6pm (inc 30-minute unpaid lunchbreak)
Pay Scale
£34,000 per annum plus on target bonus
Responsible to
Operations Director
Holiday entitlement
Paid holiday entitlement of 28 days, plus 8 bank holidays
Plus a day’s leave on your birthday, plus a wellbeing day’s leave
The Role
The purpose of the role is to win vacancies and place ex-offender candidates into sustainable paid employment with local employers. Working towards a promotion to Manager within 6 months, you will then also provide leadership to the Preston office team, being responsible for the management and Recruitment Consultant responsibilities for 70% of your role.
Purpose
We place people with convictions into paid work, so they can build purposeful lives and see their families thrive
Mission
We do this by providing practical employment support, linking them to companies with good jobs
Vision
A society where people’s past convictions don’t define their employment future
Duties and Tasks
There are four main areas of work, all of which are vital to achieving the key positive outcome for the individuals we support: sustained meaningful employment.
1. New Employer Engagement
Expanding our network of employers to generate a regular flow of job opportunities, allowing us to place our candidates into work.
This will require new business development and excellent ongoing relationship management. You will identify which jobs are most sought after by our typical candidates and which are more specialist or occasional opportunities. Equally, you will gravitate towards employers who demonstrate agility and responsiveness in their hiring processes. Your client contacts are more likely to be business owners, divisional managers and site supervisors than social value or EDI teams.
You will:
- Proactively approach local employers who are advertising paid jobs that could suit current candidates on our books, for example through online searching using keywords for skills and industry sectors, sending over candidate details with the goal of obtaining recruitment instructions and securing interviews.
- Speculatively approach organisations that are not currently recruiting but are likely to have suitable vacancies in the future that match the typical skillsets of our candidates.
- Maintain a follow-up database of active and prospective clients and take ownership of industry sectors or geographical areas, in consultation with colleagues, to avoid duplication and maximise reach.
- Visit employers to explain our services, answer questions around protocols for interviewing or hiring ex-offenders and gain a clear understanding of the workplace environment, travel routes and employer requirements.
- Select and submit candidates who you consider suitable for vacancies, advocating for each individual based on your knowledge of them, their references, and the positive changes and efforts you have witnessed.
- Be prepared to positively challenge employer assumptions where you believe reluctance to consider a candidate is unfounded.
- Disclose the candidate’s offending history and risk profile, emphasising their personal attributes and work strengths.
- Guide employers through the interview and hiring process in close consultation with the candidate.
2. Job Finder Support
Interviewing ex-offenders, offering one-to-one job coaching to help them into work and providing ongoing mentoring during their first 12 months of employment.
Ours is a face-to-face, holistic and wraparound service that culminates in our candidates finding good jobs that last, with a wide array of socially inclusive employers. Our job finder support can begin in custody and continue through the gate into the community, or start within the community. Typically, we work with an individual for between one and three months to establish work readiness and continue supporting them for up to a year after they secure employment. Many people remain in touch and return to us for subsequent jobs over a period of years, and we consider our door to always be open.
You will:
- Conduct one-to-one assessments with job-seeking candidates and, using your professional judgement, either accept them directly into our paid-work search services or refer them to partner organisations for pre-employability support where barriers such as substance misuse or homelessness remain significant.
- Work with candidates over several weeks and months as a job mentor, meeting regularly to support all aspects of their job search.
- Help craft effective CVs and disclosure letters, ensuring candidates understand the facts and disclosure obligations relating to their spent and unspent convictions.
- Check that candidates have the correct Right to Work documentation and arrange replacement birth certificates and National Insurance letters where required.
- Book candidates onto relevant third-party training courses, including CSCS cards, HGV driver training and renewable energy qualifications.
- Encourage candidates’ own job search activity, including teaching them how to use online job boards and supporting them to complete online application forms.
- Submit candidates for opportunities available through our network of inclusive employers and proactively seek additional vacancies on their behalf.
- Organise interviews, ensuring candidates have the means to travel and appropriate interview clothing, providing support where required.
- Follow up after interviews, helping candidates manage expectations, process outcomes and rebuild confidence where applications have been unsuccessful.
- Confirm job starts with both candidate and employer, ensuring candidates have access to any required workwear and support with travel-to-work costs.
- Provide practical support where needed, including food parcels, hygiene packs, pre-loaded SIM cards, clothing and utility top-ups.
In-Work Support
After employment begins, there can often be unforeseen challenges facing newly employed candidates, particularly recent prison leavers. These may be practical, emotional or lifestyle-related. The strongest opportunity to advocate for a candidate and help sustain employment comes from having built trusted relationships with both the individual and their employer.
You will:
- Advise employers on successfully onboarding new employees during their first few weeks and months in work.
- Help employers understand and accommodate any additional support needs, such as housing transitions, medical requirements or probation appointments.
- Be aware of and navigate any negative Google or media reporting about a candidate’s previous offending, including advising on measures to protect privacy and reputation where appropriate.
- Remain in regular contact with candidates during their first 12 months in employment through check-in calls and meetings.
- Record all candidate and employer interactions and outcome reporting on the Itris recruitment CRM database.
3. Management of the Preston Team (Within Six Months)
You will:
- Line manage and develop the Preston office’s Recruitment Consultants, Trainee Recruitment Consultants and Resourcer, leading by example across business development and candidate support activities.
- Run the Preston office efficiently and effectively, ensuring the charity can carry out its work and, alongside the Operations Director, help develop, agree and implement business, operational and annual plans.
- Identify appropriate methods for monitoring office performance and report regularly to the Operations Director on performance against business, operational and annual plans and budget expectations.
- Ensure the office is aware of best practice and consistently works to achieve this within the constraints set by the Trustees and available resources.
- Facilitate regular group clinical supervision sessions for yourself and all team members.
4. External and Internal Relations
You will:
- Maintain and extend a network of referral partners who can direct candidates to us for job finder support, including charities, Jobcentres, probation services and police teams.
- Cultivate these relationships through regular visits, communication and updates.
- Assist in developing the charity’s local public profile and foster positive relationships with government, statutory, voluntary, private sector and other external stakeholders.
- Monitor changes in the external environment that may affect the charity, proactively advising the Operations Director and taking appropriate action where necessary.
This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.
Our Interview Process
This vacancy will close on 6th September, with applications being shortlisted on 7th September.
If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Tuesday 8th September, between 4:30pm and 7pm, at our new offices in Preston.
We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.
Rather than a traditional first interview, we will be holding a relaxed group recruitment evening with a ‘speed-dating’ style interview format. This is for applicants for all THREE DIFFERENT VACANCIES we’re hiring for, for the new Preston team.
The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided.
You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.
Following the first-stage event, we will invite successful candidates for a formal final interview.
Key dates:
- Applications close: 6th September
- Shortlisting: 7th September
- Stage One – Recruitment Evening: Tuesday 8th September, 4:30-7pm
- Stage Two – Formal Final Interview: Wednesday 16th September – time to be confirmed
We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.
Supporting people with convictions into paid employment, breaking down barriers and creating positive, sustainable futures.



The client requests no contact from agencies or media sales.
We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.
Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.
Job Summary:
Would you like to make a life changing difference in support of local people and communities in need here in York? Can you bring financial management expertise to support a team effort and help shape the future of our long standing charity?
Age UK York is offering an exciting senior leadership opportunity to join our fantastic team and support our vital work here in York. Could you be our Head of Finance and help lead our team, ensure our effective financial arrangements and the vital part it plays in realising our mission in the positive difference we can make in helping others.,
We are looking to find for our new Head of Finance who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.
You will manage our brilliant team with a focus on strong financial management. With both internal and external focus the role will lead on our financial management and helping our charity make every penny entrusted to us count, as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.
You will be part of our energised senior leadership and management teams helping to shape our charity and the continued positive difference we make whilst working closely across our teams in their role together with our Board of Trustees.
The opportunity offers an excellent benefits package and support for your own personal development and aspirations. The opportunity would not only empower you to take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.
Key Responsibilities:
We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people and communities.
We would love to hear from you if you have:
· Experience and success in leading the financial management for an organisation.
· Experience in providing leadership within an organisation; an eye for detail and a driver of standards in continuously learning and strengthening working practices and outcomes.
· Managed a team providing support, motivation and nurturing talent and opportunity
· The ability to readily transfer your existing experiences and skills to a new challenge;
· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills
We would love to hear from you.
We’re looking for someone who:
· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.
· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.
· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnerships.
· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.
· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;
· Strong attention to detail, analytical and critical thinking qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.
Qualifications, Skills and Experience:
· Ability to prepare, manage, monitor and report on budgets.
· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.
· Experience of line management and support, motivation and development to colleagues and collective team.
· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.
· Effective understanding of financial statistics and accounting principles.
· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues and in support of decision making; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.
· Passion and commitment to work within a not-for-profit organisation and support a team approach in working to help others.
· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.
Salary and Benefits:
- £17.75 per hour, £32,391 (FTE) per year, pro rata
- Flexible working options within our 21 hour per week role
- A genuinely friendly and supportive environment
- Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.
- Birthday day off
- Enhanced sick pay after 6 months of service
- Flexible work schedule
- Potential for funding towards professional qualifications
- Employee discounts including Blue Light Scheme eligibility
- BUPA Employee Assistance Programme (EAP)
- Free eye test
- Free flu jab
- Free DBS (Disclosure and Barring Service)
This is an exciting opportunity to join the Education team in the Diocese of Chester in managing the DBE’s financial operations and overseeing its legal work and schools’ capital projects.
The Finance and Operations Officer is a key member of the Diocesan Education team, responsible for the financial management and operations of the company. This also incorporates overseeing legal matters, liaising with the DBE’s lawyers, and working with our partner company on school capital projects.
The role offers hybrid working that includes working from Church House at Daresbury Park, Warrington (at least three days a week). This is a full-time position, although part-time may be considered for the right candidate.
The job description, person specification and application form can be downloaded from the Diocesan website: please see website address in the attached documents or via the apply/redirect to recruiter button.
If you wish to have an informal conversation about this role, please contact Susan Kemp, PA to the Director of Education - contact details in the attached documents or via the apply/redirect to recruiter button.
Completed application forms should be returned by email - contact details in the attached documents or via the apply/redirect to recruiter button.
Closing date: 16th September 2026
Interviews: 28th September 2026
The client requests no contact from agencies or media sales.
We’re currently looking to welcome a new Communications and Campaigns Officer to join our team at the Society of Authors (SoA) which is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
Role overview
To support and deliver the internal and external communications and campaigns with the goal of enhancing the SoA’s profile, engage stakeholders, and promote key initiatives. The successful candidate will have at least two years’ experience in content creation, media and policy monitoring, digital marketing, and multimedia communications across a range of channels, including newsletters and social media. Objectives • Help to ensure consistent, high-quality communications and campaigns across all channels. • Provide support for brand visibility and audience engagement through digital marketing. • Provide support for delivering content via The Author magazine and outgoing mailers. • Support organisational campaigns, events, and key initiatives. • Monitor media coverage and policy developments, and evaluates website and communications performance.
Key responsibilities
• Media monitoring and reporting: monitor media for relevant coverage and compile regular media reports and summaries, maintaining media contact lists and databases.
• The Author magazine and mailers: liaise with The Author magazine production team, contributors and internal departments, support with the production schedules and deadlines. Oversee the administration and invoicing for The Author advertising and subscribers. Support with distribution and performance tracking (e.g. open rates, click through rates). Provide support for development of membership mailouts including proofing.
• Digital marketing and social media: contribute to the development of digital marketing campaigns across platforms – create and schedule engaging content, monitor engagement metrics and optimise content performance.
• Design and visual communication: produce basic graphics for digital and print (e.g. social posts, newsletters, flyers, banners). Support with the layout and visual design of newsletters and publications. Work with approved templates and design tools (e.g. Canva, Adobe suite basics).
• Video and multimedia production: create and edit short-form video content for social media, newsletters, and website. Support with the filming of events, interviews, or promotional material for SoA events and campaigns. Add captions, branding, and basic effects to videos.
• Event promotion: support the Events and Engagement team with the communications and digital marketing plans for events, supporting with the creation of promotional materials (digital and print), proof events copy, ensure visibility of promotion on our website.
• Website: contribute to the content management of the SoA and Human Authored websites, updating content and posts as needed.
Role specification
Essential skills and competencies
• Two years’ experience creating engaging digital content for different audiences
• Good graphic design skills
• Strong written and verbal communication skills
• Social media management and content planning experience
• Media monitoring and reporting experience
• Familiarity with email marketing platforms (e.g. Mailchimp, Campaign Monitor or similar)
• Experience with social media platforms (e.g. TikTok, Instagram, LinkedIn)
• Experience with design tools (e.g. Canva, Adobe InDesign/Photoshop basics)
• Video filming and editing skills (e.g. Premiere Pro, CapCut, or similar)
• Use of scheduling and analytics tools (e.g. Hootsuite, Buffer, Google Analytics)
Desirable skills
• Experience working for a membership/not-for-profit organisation
• Experience managing publications or organisational magazines
• Understanding of branding and communications strategy
• Photography skills
• Knowledge of Search Engine Optimisation and digital content optimisation
• Experience with audience segmentation and database systems
What we offer
As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing.
We are a London Living Wage and a Disability Confident – Committed employer.
Benefits include:
• Competitive salary
• Cycle-to-work scheme.
• Death-in-service benefit (8 x salary)
• Employee assistance programme
• Flexible, hybrid working practices.
• Family-friendly, disability-confident inclusive culture
• Generous annual leave, including all bank holidays.
• Salary exchange pension scheme
• Interest-free annual travel card loan
• *Office closure over Christmas
• Private healthcare
*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.
Flexible Working
As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.
Inclusion
Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our 3 organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds.
To apply, please send your CV and a personal statement as a single document (max. 3 x A4
pages)
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
Location: London (hybrid, 3 days/week in the office)
Contract: permanent, full-time
Are you an accomplished finance leader looking to shape the future of a global organisation?
The International Transport Workers' Federation (ITF) represents nearly 20 million transport workers through more than 700 affiliated trade unions in over 150 countries. Working across every transport sector, we campaign for better rights, safer workplaces and fairer conditions for transport workers worldwide.
We are seeking an exceptional Finance Director to provide strategic financial leadership for one of the world's leading international trade union federations.
Working closely with the General Secretary, Executive Board and elected officials, and reporting to the Director of Operations, you will play a pivotal role in ensuring the ITF remains financially sustainable, resilient and well-governed.
This is an opportunity to shape the financial strategy of a complex international organisation, lead an experienced finance function and provide trusted advice that influences decisions across the organisation.
The Role
As Finance Director, you will lead the ITF's global finance function and oversee the financial stewardship of the ITF Group and its parent organisation, subsidiaries and branches.
Working across a complex international organisation, you will ensure the organisation's financial sustainability while providing strategic leadership across financial planning, governance, investments, compliance and organisational performance.
You will help translate organisational priorities into long term sustainable financial strategies, providing high-quality financial insight that supports effective decision-making by the General Secretary, Executive Board, Congress and senior leadership.
Alongside leading an experienced finance team, you will drive continuous improvement across financial systems, reporting and controls, ensuring the organisation remains agile, compliant and well positioned to support its membership.
What you'll do
As Finance Director, you will:
- Lead the strategic financial direction of the ITF, ensuring long-term financial sustainability.
- Develop financial strategies that support organisational priorities, future growth and organisational resilience.
- Provide trusted financial advice and strategic reports to the General Secretary, Executive Board, Congress, elected officials and senior leadership.
- Lead treasury management, including oversight of the ITF's investment portfolio, reserves and fixed assets.
- Ensure robust financial governance through effective internal controls, financial reporting and regulatory compliance.
- Oversee statutory financial reporting, tax compliance and relationships with external auditors, ITF lay auditors and other independent auditors.
- Coordinate the development of global financial policies, standards and financial management guidance across the organisation.
- Strengthen financial accountability and governance across the ITF's eleven regional offices.
- Lead the continuous development of modern financial systems that support organisational performance, decision-making and future growth.
- Provide strategic financial analysis to support major organisational initiatives, investment decisions and long-term planning.
- Lead and develop a high-performing international finance function, creating a culture of collaboration, accountability and continuous improvement.
- Work collaboratively across the organisation to identify opportunities to improve financial effectiveness, efficiency and value for money.
About You
You will be a strategic and hands on finance leader who combines professional credibility with sound judgement, collaborative leadership and the ability to influence at the highest levels of an international organisation.
You will bring substantial experience of leading financial matters within a complex organisation and will be equally comfortable discussing long-term strategy with senior leaders as you are ensuring strong financial governance and compliance.
You will have:
- A professional accounting qualification and membership of a UK or internationally recognised accounting body (ACA, ACCA, CIMA or international equivalent).
- Significant post-qualification experience in senior finance leadership roles.
- Extensive experience of board governance, audit, treasury management, investment oversight and risk management.
- Strong experience of financial planning, budgeting, forecasting, reporting and financial control.
- Experience of ensuring compliance with UK financial, tax and regulatory requirements within a UK-regulated organisation.
- Experience leading finance within a complex organisation, ideally with international operations and multiple jurisdictions.
- Experience of developing financial strategy that supports organisational growth and long-term sustainability.
- A successful track record of leading organisational change and continuous improvement.
- Experience of building, motivating and developing high-performing professional teams.
- Excellent communication, presentation and influencing skills, with the ability to explain complex financial issues to a wide range of audiences.
- Strong digital skills and experience of modern financial systems and Microsoft Office applications.
- A willingness to travel internationally and work flexibly when required.
Desirable
- Experience working within an international not-for-profit, membership or trade union environment.
- Experience working with donors and donor compliance requirements.
Why join the ITF?
This is more than a Finance Director role.
You'll help shape the financial future of an organisation that works every day to improve the lives of transport workers across the globe.
You'll join a collaborative senior leadership team, influence strategic decision-making at the highest level and lead a finance function that enables the ITF to deliver its mission with confidence, integrity and impact.
In return, you'll have the opportunity to work internationally, contribute to meaningful organisational change and play a central role in ensuring the long-term success of one of the world's leading global trade union federations.
Our Commitment
The ITF is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.
This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.
Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.
You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.
The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)
About us
Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.
We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.
Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.
Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.
We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.
Profits from the co-working space are ploughed back into the charity.
About You
You will be
- Passionate about the built environment and knowledgeable about the sector
- Experienced in managing people and projects
- Experienced in managing finance and budgets
- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation
- Proficient in presenting and advocating for an organisation or cause
- Able to demonstrate successful fundraising and business development experience
You may also be
- Experienced in developing projects and programmes
- Experienced in working with boards or committees
We actively encourage applications from under-represented groups.
Job Description
The role will involve the following:
Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.
Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.
Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.
Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.
Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.
Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.
Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.
Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.
Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.
Other information
The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.
We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.
Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.
The successful candidate will be required to undergo a full DBS check.
The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).
How to apply
Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer
Closing date for applications: Friday 21st August at 5.00pm
Interviews are scheduled for 1st and 2nd September.
We will offer written feedback to all candidates shortlisted for interview.
No agencies please.
Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning.
The client requests no contact from agencies or media sales.
We are seeking an organised, proactive, and people-focused Business Support and Grant Manager to join our growing charity. This new full time role has been created to support increasing demand and offers the opportunity to contribute directly to projects that deliver lasting community impact. The position is offered on a two-year fixed-term contract, with the intention of becoming permanent. Some UK travel, including occasional overnight stays, will be required.
Reports To: CEO
Contract: Full Time Fixed Term (2 years) with the intention of becoming permanent
Location: Within commuting distance of Milton Keynes, with UK travel and occasional overnight stays. Hybrid working from home will be optional following an induction period of at least two months at the head office.
Purpose of the Role: To provide effective business support and development assistance to the charity while managing community grants from application through to award, monitoring and reporting. The postholder will support organisational growth, stakeholder engagement, tendering for new contracts, and the delivery of grant funding that creates positive community and social impact.
Probation Period: Four Months
Key Responsibilities:
Business Support
· Support the day-to-day operational effectiveness of the charity.
· Coordinate, prepare and submit tenders and business proposals.
· Gather and collate information from internal and external stakeholders to support submissions.
· Ensure all submissions are completed accurately and within deadlines.
· Support the CEO and Grant Director with reports and presentations.
· Maintain accurate records, databases and organisational documentation.
Grant Management
· Administer grant programmes from application to project completion.
· Review and assess funding applications against agreed criteria.
· Undertake due diligence and eligibility checks.
· Attend community benefit fund Advisory Panel Meetings.
· Monitor grant expenditure and funded project progress.
· Review monitoring reports and evaluate project outcomes.
· Ensure compliance with governance, funding conditions and reporting requirements.
· Maintain accurate grant records and audit trails.
Stakeholder Engagement
· Develop and maintain positive relationships with funders, applicants, community groups and partners.
· Provide guidance and support to applicants throughout the grant process.
· Support the onboarding of new clients.
· Represent the charity at meetings and events and public consultations.
· Act as a key point of contact for stakeholders and grant recipients.
Community Benefit Funds
· Support the development and delivery of community benefit funds.
· Assist with planning, governance, assessment and reporting activities.
· Support research and community engagement initiatives.
· Contribute to ensuring funds deliver measurable and lasting community outcomes.
General
· Uphold the values, policies and procedures of the charity.
· Work collaboratively across the organisation.
· Undertake other duties appropriate to the role and level of responsibility.
Person Specification
Essential Criteria:
Experience
· Experience of preparing tenders, funding bids or funding applications.
· Experience of stakeholder engagement and relationship management.
· Experience of managing multiple projects and competing priorities.
· Experience of producing reports and maintaining accurate records.
Knowledge
· Understanding of grant-making processes and funding assessment principles.
· Knowledge of governance, compliance and accountability requirements.
· Understanding of community-focused or charitable activities.
Skills & Abilities
· Excellent written and verbal communication skills.
· Strong organisational and project management skills.
· Ability to assess information objectively and make evidence-based recommendations.
· Strong attention to detail and accuracy.
· Ability to build effective relationships with a wide range of stakeholders.
· Competent in Microsoft Office applications and database management.
· Ability to work independently and use initiative.
Personal Attributes
· Proactive and self-motivated.
· Professional and trustworthy.
· Strong commitment to fairness, transparency and integrity.
· Adaptable and solutions-focused.
· Passionate about supporting communities and delivering positive impact.
Desirable Criteria
Experience
· Experience working within a charity, community organisation, social enterprise or funding body.
· Experience managing community benefit funds.
· Experience of contract management or project delivery.
· Experience supporting senior leaders or board-level governance activities.
Knowledge
· Understanding of social value and community wealth-building principles.
· Knowledge of charity governance and funding environments.
Qualifications
· Degree-level qualification or relevant professional experience.
· Relevant qualification in business administration, project management, fundraising, grant management or a related discipline.
Other Requirements
· Willingness to travel across the UK.
· Ability to undertake occasional overnight stays.
· Right to work in the UK
· UK Driving License
Join us in helping to prevent avoidable blindness across the Holy Land. As our Fundraising Operations Officer, you'll play a pivotal role in supporting fundraising activities, delivering exceptional donor care, coordinating events and appeals, and ensuring the smooth running of our UK office. This is an exciting opportunity for an organised, proactive and people-focused individual to build strong supporter relationships and help grow the voluntary income that enables St John of Jerusalem Eye Hospital Group to transform lives through expert eye care.
The client requests no contact from agencies or media sales.
Nightstop Network Officer
We are seeking a confident relationship-builder to strengthen a national network of services preventing homelessness among young people.
Join a purpose-driven team where your creativity, confidence and passion for young people will directly prevent homelessness and create lasting change in communities.
Position: Nightstop Network Officer
Salary: £32,606 to £36,106 per annum
Location: National, with applications welcomed from London, Manchester and the North East
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 26 August 2026
Regular travel across the UK and occasional evening work will be required.
About the role
Nightstop and Supported Lodgings services provide safe accommodation for young people facing homelessness. As Nightstop Network Officer, you will help ensure these services operate effectively, meet quality standards and continue to grow.
Working with internal teams and partner organisations across the UK, you will provide expert guidance, oversee accreditation and compliance, deliver training and use data to improve services and outcomes.
Key responsibilities include:
· Acting as a national point of contact for Nightstop and Supported Lodgings enquiries
· Supporting services to achieve and maintain accreditation and quality standards
· Developing partnerships that help grow the Nightstop network
· Building relationships with frontline teams, senior managers and external stakeholders
· Designing and delivering training, resources, network forums and events
· Collecting, analysing and evaluating national performance data
· Producing reports and service improvement action plans
· Advising network staff on safeguarding concerns
· Recruiting, supervising and motivating volunteers
· Supporting fundraising reports with statistics, information and case studies
· Helping to coordinate the annual Nightstop conference
· Maintaining accurate safeguarding, health and safety and incident records
About you
You will be a skilled relationship-builder with experience of stakeholder management, training delivery and service quality improvement.
You will also bring:
· A strong understanding of youth homelessness
· Experience of developing and influencing partnerships
· Confidence communicating with frontline staff and senior leaders
· Experience designing and facilitating training, forums or conferences
· Knowledge of volunteer management and good practice
· Experience implementing quality assessment or accreditation frameworks
· The ability to analyse data and present findings clearly
· Strong written communication and report-writing skills
· An understanding of safeguarding and professional boundaries
· A commitment to equality, diversity and inclusion
· Willingness to travel regularly throughout the UK
About the organisation
The organisation is a national charity working to prevent homelessness and provide accommodation and support for marginalised young people. Its services help thousands of young people each year to find safety, stability and opportunities for a more positive future.
Benefits include 26 days’ annual leave, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts.
The charity is committed to safer, fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment.
Other roles you may have experience of could include: Network Officer, Service Development Officer, Partnerships Officer, Quality Assurance Officer, Accreditation Officer, Programme Officer, Service Improvement Officer, Network Coordinator, Volunteer Development Officer or Homelessness Project Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
#INDNFP
Role: Dads’/Partners’ Peer Support Worker
Location: Birmingham wide / Hybrid working
Hours: 37.5 hours per week, Monday to Friday (with some occasional evening and weekend work)
Salary: £25,363 – £26,419 per annum, subject to experience
Contract: Fixed-term for 12 months
Benefits: Flexible working, 36 days leave (including bank/public holidays), 5% matched pension contribution, ongoing support and supervision sessions
Reports to: Operations Director
Please note: To allow Acacia to provide specialist, relatable peer support, there is a Genuine Occupational Requirement (GOR) for this role to be filled by a male, who is a dad or partner and has relevant lived experience of perinatal mental health and/or other mental health difficulties.
What will the role involve?
The Dads’/Partners’ Peer Support Worker will play an important role in helping us reach and support more fathers and partners across Birmingham. The role will be community-based and will involve regular travel across the city, working closely with Family Hubs, community organisations and other local partners.
A key part of the role will be establishing and facilitating dads’ stay-and-play groups across Birmingham’s Family Hub areas. These groups will provide opportunities for dads to spend quality time with their children, meet other fathers, build supportive relationships and access support in a welcoming and informal environment.
The postholder will also provide one-to-one peer support, drawing appropriately on their own lived experience to build trust, offer encouragement and help fathers and partners feel less alone. They will support individuals to access relevant mental health, wellbeing, family and community services where needed.
The role will also help to raise awareness of fathers’ and partners’ perinatal mental health through community events, online resources and social media. Working alongside Family Hubs and other local services, the postholder will help dads and partners develop coping strategies, strengthen their support networks and feel more confident about moving forward.
Travel expenses incurred as part of the role will be reimbursed in line with Acacia’s Expenses Policy.Due to the post requiring regular travel across Birmingham, the applicant should ideally have access to a car for work purposes.
Please note the role will be subject to criminal record, right to work and reference checks.
Interested in applying?
If you are interested in being considered for the role, please read the attached job pack and complete the attached application form, explaining how you meet the points in the person specification. Your application should outline your relevant skills and experience, along with the qualities you feel you would bring to the role.
Please return completed application forms by Sunday 06 September 2026.
If you have any specific questions or would like to talk through any aspect of the role, please contact the recruiting manager for further information.
The client requests no contact from agencies or media sales.
Salary: £28,500 - £31,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week (30 hours considered)
Location: Hatfield, Hertfordshire (Hybrid working: office-based every Tuesday and Wednesday, with home working on other days.)
Help young people build positive, independent futures
Herts Young Homeless is looking for an Individual Giving & Supporter Experience Officer to play a key role in growing supporter income and engagement.
This is an exciting opportunity to join a well-respected charity supporting vulnerable young people across Hertfordshire. You'll lead on individual giving activity, develop inspiring supporter communications and help build lasting relationships that generate vital income for services that prevent and relieve youth homelessness. The role has a fundraising target of £100,000 and will also support the development of new initiatives, including legacy giving.
Why join Herts Young Homeless?
You'll be joining a supportive fundraising team of eight within a friendly organisation of around 50 staff. This is a charity where people stay, develop and genuinely see the impact of their work. Staff regularly hear directly from the young people they support, helping bring fundraising to life and providing a real connection between your work and the difference it makes.
What you'll be doing
- Leading and growing the individual giving programme
- Delivering supporter acquisition, retention and stewardship activity
- Creating engaging fundraising campaigns and communications across digital and direct channels
- Managing supporter relationships and delivering excellent supporter care
- Using CRM data and insight to improve engagement and fundraising performance
- Developing supporter journeys that encourage long-term support
- Monitoring income and identifying opportunities for growth
- Supporting fundraising appeals, campaigns and wider team activity
- Ensuring communications are compliant, accurate and supporter focused
We're open to candidates from fundraising, marketing, communications, customer engagement or similar backgrounds.
You'll bring:
- Excellent communication and relationship-building skills
- Strong attention to detail and organisational ability
- Experience using a CRM or database
- Confidence working with data and reporting information
- The ability to manage multiple priorities effectively
- A proactive, positive and collaborative approach
What we offer
- 25 days annual leave plus bank holidays, rising with service
- Birthday leave
- Holiday purchase scheme
- Pension scheme
- Group Life Insurance
- BHSF Health Cash Plan
- Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay
- Ongoing training and development opportunities
- Long service awards and staff recognition schemes
If you're a strong communicator who enjoys engaging supporters, delivering campaigns and using your skills to make a meaningful difference, we'd love to hear from you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
- You’ll develop and implement a digital communications strategy
- You’ll create and publish content across our website, email, social media and digital publications
- You’ll manage the website, ensuring content is accurate, accessible and up to date
- You’ll produce multimedia content — graphics, video, photography and case studies
- You’ll manage our social media accounts and our monthly newsletter
- You’ll plan and deliver digital fundraising campaigns
- You’ll create fundraising appeals, supporter communications and impact reports
- You’ll gather and share impact stories using a storytelling approach
This job is for you if:
- You’re confident in managing social media and creating digital content
- Are familiar with email marketing platforms, customer relationship management (CRM) systems and WordPress
- Have experience in planning and delivering fundraising or marketing campaigns
- Have strong organisational skills and the ability to manage multiple priorities independently
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About This Vacancy
We are looking for an organised and detail-oriented Project Officer to join our International Programmes Team on a permanent basis, working within our Asia region.
Overview
The Project Officer will be part of a regional team that works with new and existing partners to design, deliver and learn from projects in line with the organisation’s mission. The team supports the full project cycle: partner engagement, application review, due diligence, project design, contracting, implementation support, monitoring, evaluation and project closure, maintaining accurate records throughout, in close collaboration with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists).
The Project Officer will work collaboratively across the regional team, providing flexible support and surge capacity during peak periods and responding to emerging priorities as required. Under the supervision of Programme Managers and the Regional Director, they will also take day-to-day responsibility for a portfolio of assigned partners and specific projects, ensuring timely progression from concept to completion and that documentation, compliance, quality assurance and learning requirements are met. This includes working with the Quality Team to integrate appropriate MEAL approaches, support data quality and ensure learning is captured and shared.
Key Responsibilities
·Project Identification and Evaluation
oIdentify and assess project concepts and proposals with assigned partners, ensuring alignment with organisational strategy, feasibility, risk, safeguarding considerations and expected impact.
oContribute to emergency or rapid-response programming when required, including providing surge support to colleagues and helping to coordinate time-critical actions.
oSupport partner mapping and relationship management activities, helping to identify potential partners and project opportunities.
oUndertake contextual and partner due diligence research to inform project design, risk management and decision-making.
oPrepare high-quality proposals for internal review and project governance processes, including summaries of recommendations, risks and mitigation actions with the support of the Quality Team and in line with standards set by them.
·Grant Administration
oSupport Programme Managers and the Regional Director through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oManage any individually assigned projects through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oEnsure projects comply with organisational policies and procedures (including safeguarding and due diligence), and any relevant donor, statutory and partner requirements.
oEnsure the fulfilment of any actions mandated by the Programmes Subcommittee.
oTrack delivery against agreed plans, budgets and results frameworks; flag variances, support problem-solving with partners and colleagues, and recommend adjustments where needed.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to agree proportionate MEAL plans for assigned projects (e.g., indicators, data sources, reporting schedules), and to strengthen quality assurance throughout implementation.
·Stakeholder Engagement
oAct as a key point of contact for assigned partners, working closely with Programme Managers and the wider regional team to coordinate support and decision-making.
oMaintain regular communication with partners to provide guidance throughout proposal development and implementation, including on reporting requirements, procurement expectations and agreed outputs/outcomes.
oCoordinate with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to support partner capacity strengthening on quality assurance and MEAL requirements, and to address quality or evidence gaps identified during implementation.
oDevelop familiarity with other organisations working in the Region and look for opportunities to collaborate with and learn from them.
·Budget Administration
oSupport sound financial management across the Regional Team and for assigned projects, including budget review, payment scheduling, verification of supporting documentation and reconciliation of expenditure against budgets.
oFor approved projects, ensure that all finance processes are completed to facilitate payments.
oPrepare clear updates and financial summaries for Programme Managers, the Regional Director and other internal stakeholders, maintaining an appropriate audit trail.
·Reporting and Documentation
oMaintain complete and accurate project documentation for assigned projects, including due diligence records, agreements, correspondence, partner reports and closure documents.
oMaintain project and partner information in relevant systems and trackers, producing reports and analysis as required.
oMonitor progress and results, review partner narrative and financial reports, support evaluations where appropriate, and ensure project learning is captured and shared within the team.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to review project evidence, ensure data quality standards are met, and support evaluations, reviews and learning products as required.
oCoordinate meetings and follow-up actions (including agendas, minutes and action logs) to ensure decisions are recorded and progressed.
Other duties
The above is not an exhaustive list of duties. From time to time, the postholder may be asked or required to carry out additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Experience in project administration or coordination, ideally in the charity, NGO or public sector.
·Excellent verbal and written communication skills, with the ability to engage effectively with a wide range of partners and stakeholders across different cultures and contexts.
·Proficiency in MS Office suite and comfort using online systems for project tracking and document management.
- Strong organisational skills, with the ability to plan and manage multiple projects and deadlines.
·Strong attention to detail.
·Ability to work collaboratively and flexibly as part of a diverse, dispersed team.
·Ability to multitask and meet multiple deadlines under pressure.
·Familiarity with CRM or grant management systems (e.g. Salesforce)
Desirable
·Experience supporting monitoring, evaluation and learning (MEL/MEAL) processes and/or producing donor-style reports, including working with quality assurance or MEAL specialists.-
·Additional languages relevant to the region
Person specification
·A strong commitment to the values and mission of Barnabas Aid, with an understanding of Christian principles and ethics in project management.
·High level of integrity, ethical conduct and professionalism
·Personal resilience and adaptability.
·Discretion and sensitivity with understanding of issues of confidentiality.
·A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are always maintained.
From time to time, additional training, including safeguarding training, may be required.
The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


The client requests no contact from agencies or media sales.



