Jobs for the Environment sector
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Date: 5 August
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The Parliamentary Green Party now has 4 MPs and 2 Peers. Our ambition to increase individual and collective impact will depend on bold, high-profile issue-based campaigns designed to both achieve change and shape the political agenda. Managing and working with a team of 4 parliamentary media officers, you will be responsible for maximising the positive political impact of the MPs through the development and delivery of these campaigns, as well as more short term reactive interventions. This role is based in Parliament and will be managed by the Chief of Staff to the Green MPs.
Help Derbyshire Communities Thrive Sustainably
DDCE Manager – Part-Time (2 days/week)
£230 per day | 12-month contract | Hybrid (within Derbyshire)
Closing date: 8 July 2025
Derbyshire Dales Community Energy (DDCE) is seeking a dynamic, self-motivated individual to coordinate our activities and drive forward renewable energy projects. This is a unique opportunity to help shape a sustainable future rooted in local communities.
You’ll support the DDCE Board, coordinate the Derbyshire Community Energy Hub, manage volunteers, and contribute to exciting new initiatives—from grant bids to stakeholder collaboration. If you’re a confident communicator with a passion for sustainability, digital competence, and an eye for organisation, we’d love to hear from you.
For the majority of time, you will work remotely, however you will be required to attend Board and Hub meetings as needed and may also travel to support individual community energy groups within Derbyshire.
We are committed to building a diverse and inclusive team and weparticularly welcome applicantd from backgrounds who have been traditionally under-represented within the community energy sector.
This opportunity has been made possible through National Lottery Funding, in partnership with Community Energy Pathways,
Help power positive change where it matters most—close to home.
To apply, please submit your CV with a letter of no more than 2 sides of A4, outlining the experiences, knowledge and skills you would bring to the role.
Harnessing the potential of our communities to power a sustainable future
Finance Business Partner: £500 - £534 per day (Umbrella) | Hybrid | Birmingham
For Europe's largest infrastructure project, based in Birmingham, we are recruiting an interim Finance Business Partner for the Corporate Services Directorate, and specially to partner with the CIO and the IT Directorate. Working within central finance, this role reports to the Senior Finance Business Partner, and provides financial support and critical analytical challenge to directorate business managers and executives to ensure the organisation achieves financial targets and delivers value for money within the budgets set by the comprehensive spending review.
Main Duties:
- Responsible for looking after a portfolio of directorates (HR, IT, Finance, Procurement, Facilities) and the corporate expenditure in the monthly financial accounts
- Drive consistent month-end reporting and review of all Corporate Directorate (c£200M)
- Lead business planning and forecasting processes, providing guidance on planning principles and expectations
- Provide Workforce Actual costs and forecast information to inform programme estimates
- Challenge budget holders to achieve workforce objectives
- Supporting Corporate Directors in determining the appropriate disaggregation and delegations to Contracts
- Review financial endorsement of Change and Investments, provide assurance to Finance Director that reporting expenditure and contract payments are appropriate
- Work to NAO Audits as required; Liaise regularly with Corporate Directors, Procurement and Supply Chain, Business Managers, Finance Teams and Corporate Finance Teams
Person Specification:
- CCAB qualified
- Experience in business planning, forecasting, business partnering and corporate finance
- Knowledge of Oracle accounting systems or other similar ERP systems
- Experience in working with Corporate Directors, budget holders, Business Managers, Head of HR, and wider Finance teams
- Ability to interpret financial information and determine IFRS treatment
- Ability to use Excel to analyse large and complex data sets and provide useful management information
- Experience in providing financial information to inform project decisions and cost, schedule, and quality consequences
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Harris Hill is delighted to be working with a fantastic environmental Foundation in their search for a Grants Manager. This is a fantastic opportunity for an experienced grants professional to contribute to the strategic management of a dynamic and impactful grants portfolio, supporting innovative programmes with both UK and global reach.
Salary: £65,000
The Role:
As Grants Manager, you will play a key role in the operational delivery and day-to-day management of the organisation’s grants portfolio. Reporting to the Head of Grant Operations and working closely with Finance, Programme, and Operations teams, you'll ensure the efficient deployment and monitoring of grants, while serving as a trusted point of contact for grantee organisations.
Key Responsibilities:
- Oversee the day-to-day management of active grants and grantee relationships
- Coordinate grant lifecycles, including due diligence, reporting, and payment scheduling
- Monitor grantee performance against KPIs and key milestones
- Ensure high standards of communication and reporting both internally and externally
- Maintain and optimise the use of the grants management system (e.g., GivingData)
- Produce regular internal reports and identify opportunities for operational improvement
- Liaise with internal and external stakeholders including senior leadership, consultants, and programme teams
Key Experience:
- Previous experience in grants management within a foundation, NGO, or similar setting
- Strong understanding of budgeting, performance frameworks (e.g., KPIs, OKRs), and due diligence processes
- Proficiency in Microsoft Office and grants management systems
- Strong analytical and reporting skills
- Excellent interpersonal and stakeholder management abilities
If you’re passionate about effective grantmaking and want to make a real impact through a values-driven organisation, we’d love to hear from you.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About the park
Southern Park is a popular community greenspace next to Greenwich Peninsula Ecology Park at the heart of the Greenwich Millennium Village development. The site comprises wide open grassland, native tree and shrub areas and wildflower meadows and is a Site of Importance for Nature Conservation (SINC). The park is also an important space for local people to relax and enjoy recreational activities, with several well-loved play features.
About the role
This is a great opportunity for someone looking to establish their career in the parks and conservation field, working with the support of experienced staff within the Greenwich Peninsula Ecology Park team. The Project Officer role oversees the site's landscape maintenance contract to ensure the park remains attractive, safe, and well-managed. The role also adds community value by supporting engagement with local residents and enhances ecological value by facilitating volunteer involvement in habitat management.
About you
We are looking for an enthusiastic and self-motivated Project Officer with good administrative skills. You will be able to foster a strong working relationship with the Southern Park landscape maintenance contractors. You will have a passion for engaging people with wildlife and nature in an urban environment, along with experience working with volunteers and/or community groups from diverse backgrounds. You will have the capability to relay information effectively to a broad audience, both verbally and written. Being flexible and able to juggle priorities in a busy, ever-changing environment is key to this role
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
Every day TCV works across the UK to create healthier and happier communities for everyone - communities where our activities have a lasting impact on people's health, prospects and outdoor places.
Based at the prestigious Queen Elizabeth Olympic Park in Stratford, TCV is looking for an enthusiastic, confident & competent Senior Project Officer. We need someone who can lead this brand new & exciting project by recruiting volunteers, engaging local people & making positive, impactful gains for wildlife.
The role may involve working across a variety of green spaces, from orchards to ponds & wetlands to roof gardens & community growing spaces. You'll plan & lead at least two (sometimes more) volunteering sessions a week to deliver practical nature conservation work. This includes delivery of a health & wellbeing focused session, TCV's Green Gym & a weekly Biodiversity Action Team activity.
Additionally, you'll plan & deliver nature themed community engagement events, which may include activities like leading citizen science sessions, nature themed arts & crafts or nature walks.
This is a fantastic opportunity to lead a brand-new project, in a world-famous location. The post holder will have the close support of the team & other experienced local TCV staff, however we're looking for someone who's experienced enough to hit the ground running & deliver outstanding outcomes for both people & nature.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
The Conservation Volunteers (TCV) are one of the main partners for the London Borough of Waltham Forest, delivering activities which connect people and greenspace. The successful applicant will work with the London Borough of Waltham Forest representatives, Friends of Parks groups and local people, with the aims of improving nature conservation, health and wellbeing, through social engagement, gentle exercise and connectivity with the outdoors.
TCV are seeking an enthusiastic, confident and experienced person to join our London Health & Education team for this important post. The Project Officer will lead the delivery of three key areas of work in the borough:
1. TCV's Green Gyms - Lead the delivery of weekly nature conservation volunteering sessions for people (with a wide range of abilities), through the TCV Green Gyms at Leyton Jubilee Park (Thursdays) & Lloyd Park (Fridays). The post holder will actively seek new volunteers to attend the TCV Green Gyms, through continual engagement with local social prescribing partners, social media promotion & local advertising of activities. They will also continually recruit and train volunteers to ensure they have the maximum opportunity to develop their skills and experience.
2. Friends of Park support - Support the capacity building & training of the Friends of Parks groups across the borough, which may include anything from organising an external first aid trainer to deliver an event, to you organising & leading a workshop on how to create & manage a wildflower meadow or working to support them on a practical activity. You'll keep the local Friends of Parks group webpages up to date with advertising forthcoming events & updating member's contact details & producing newsletters.
3. Wider events & activities - The post holder will be expected to lead and/or support the delivery of wider activities as required, such as regular family events at Abbott's Park & large family events Love Parks week (currently 8 events during summer months). The Project Officer would also lead corporate volunteering days, likely to take place at the Meridian One Community Garden & Tree Nursery in Enfield.
The post holder will mainly deliver core activities independently, although they'll work closely with the existing colleagues in Waltham Forest, to ensure local people receive the best possible experience. They'll be occasions when there's a need to work extra hours, including evenings & weekends, such as during Love Parks week, which takes place each July & during family events at the community garden (approximately 6 weekend days a year).
The post is full-time for 35 hours per week. The Project Officer will be based in TCV's community garden in Upper Edmonton, Enfield. The community garden has an office from which the post holder will be expected to be based 3 days a week, in order to administer this project. There will be regular travel across Waltham Forest & occasional travel across London, for training & meetings. A full driving licence is desirable but not essential.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
We are currently hiring a Partnerships Advisor here at ClientEarth on a 12 month Fixed-Term contract. This role requires a hands-on, strategic individual who is able to work with brilliant teams across the world. You will also play a key role in driving programme quality, help operationalise key recommendations from ClientEarth’s Impactful Partnerships Strategy and the Partnerships Roadmap, whilst working with colleagues globally.
Meet your Manager
In this role, you will be managed by Ailsa Griffith, Programme Management Group Lead within ClientEarth's Programmes & Impact team. Ailsa brings over nine years of experience in the NGO sector, working alongside diverse partners to design and deliver global programmes that advance human rights and protect the environment. She joined ClientEarth in 2020 and is based in London.
Main Duties
- Map the historical portfolio of partners across multiple systems based on a clear typology.
- Facilitate data analysis to provide ClientEarth with a clear snapshot of the current and prospective partners (at global, regional and jurisdictional levels) relevant to ClientEarth’s strategy and the level of alignment / contribution to ClientEarth’s theory of change.
- Steward, manage and oversee best practice in partner engagement and provide insights and input to support the organisation’s partnership approach.
- Support the operationalisation of the Impactful Partnerships Strategy and the recommendations of the Partnerships Roadmap (which might include a staff engagement plan).
- Work with the Impact and Learning team to ensure that Impact & Learning tools and processes capture data on partnerships, reflect changes based on the stakeholder segmentation, stakeholder analysis and partnerships mapping tools.
- Review ClientEarth’s current partnership approach from a decolonial point of view, to identify and plan changes needed across the organisation.
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience of partnerships development and management in the NGO/not-for-profit sector, with proven ability to align partnerships with organisational goals (essential)
- Experience of defining and applying partner typologies -i.e. defining and categorising partners (essential)
- Experience of data management and analysis tools to manage and visualise data effectively (essential)
- Proven track record of working collaboratively and effectively with external partners, such as NGOs, law firms, scientific, technical and industry stakeholders (essential)
- Experience of leading or facilitating monitoring, evaluation and learning for large and complex projects in the NGO/not-for-profit sector (essential) – ideally for environmental and/or policy projects (desirable)
- Fluent (CEFR level C2) in English (essential)
- Fluent (CEFR level C2) in another European language (desirable)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
External Affairs Manager
Salary: up to £50,000 per annum
Location: Newark - Hybrid working with regular travel to other places of work
Full time (35 hours per week)
Permanent contract
Closing date for applications: 13th July 2025
First interview: 25th July 2025
Second interview: 30th July 2025
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
About You
Are you a strategic communicator with a passion for policy, public affairs and making a real difference? Do you dream of using your skills to make a real difference in conservation?
We have an exciting brand-new opportunity at the heart of The Wildlife Trusts for an experienced External Affairs Manager. In this pivotal role, you’ll work closely with our CEO and Deputy CEO to lead external advocacy planning and delivery, work on high-impact commissioned projects and build influential relationships.
If you’re ready to make an impact and thrive in a role where your input can shape the future, this could be the role for you.
You will be a confident individual with outstanding ability to build effective relationships both internally and externally, work collaboratively across The Wildlife Trusts movement, and be able to develop engaging initiatives that are important to the movement and its strategic plans. You will also be highly-organised, and with your personable approach you will be able to build trust and partnerships across a wide-range of stakeholders.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
The Woodland Trust is looking for a People Project Coordinator to form an important part of a new team that will deliver a people transformation project.
The project is focused on creating clear job families, clear job descriptions, updating policies, benefits and terms and conditions of employment. It will build capability and support people related processes that provide the basis for talent and career development and ensure colleague practices are legally compliant, fair and aligned with our organisational values.
The Role:
• The People Project Coordinator will be to support the project team by assisting in the delivery of a structured plan of activity. The role will focus on updating job descriptions, systems, processes, internal platforms and managing project related queries.
• Pro-actively coordinate the delivery of a structured plan of activity by undertaking a range of people project coordination and administration including updating systems, raising purchase orders, maintenance of spreadsheets and employee records, filing and managing internal project related queries.
• Assist in the preparation and review of project documentation, including progress reporting and monitoring across both workstreams
• Facilitate communication across both workstreams, ensuring alignment in project activity to project plans
• Communicate and engage with colleagues to support the effective implementation of project outputs such as training sessions, briefing packs and supporting materials.
• This is a 24-month fixed term contract.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
• You’ll have experience working in a fast-paced HR environment or within project coordination.
• You’ll have experience managing and maintaining HR and/or project documentation, scheduling meetings and updating people systems
• You’ll have experience working collaboratively across teams to deliver projects and/or significant workstreams.
• You must have a proactive ‘can-do’ attitude, excellent communication skills, and able to manage and prioritise your own time effectively.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 31st July & 5th August.
1. Brief job description
Role: Grants Officer
Salary: £25,500 - £30,000 depending on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probationary period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line manager: Grants Manager
Start date: Monday 18 August 2025
Application closing date: 23:59 (BST) on Tuesday 1 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
2. About Save the Rhino International – leading the charge!
At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.
We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.
Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.
Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2025, we raised c. £3.4 million in support of our conservation partners in Africa and Asia.
3. About the role
Please note that this is a new role at Save the Rhino, which offers the chance to help raise vital funds for rhino conservation efforts in Africa and Asia. The Grants Officer will report to the Grants Manager, who in turn reports to the Grants Lead.
Raising funds for specific rhino conservation field programmes and projects in Africa and Asia is a key part of Save the Rhino’s work. In the financial year 2024-25, c. £2.6m in grants were made in response to donor-funded proposals that were drafted by the grants team. Producing good proposals and credible budgets depends on close liaison with Save the Rhino’s partners in the field to understand the issues that need to be addressed and the proposed approaches to tackle them. Receiving repeat grants from donors depends on consistently providing high-quality, relevant and timely reports that analyse the impact of the grants, as well as developing relationships with the donors built on mutual trust and understanding.
As part of Save the Rhino’s grants management team, the Grants Officer will benefit from the opportunity to learn about rhino conservation in the field, and best practice fundraising. The primary focus of the role will be to support the Conservation and Fundraising teams by drafting narrative and financial reports on grants from individuals, companies, grant-making trusts and foundations, zoos, and governments. In addition, the Grants Officer will also participate in internal and external discussions about project design, monitoring and evaluating impact, and help provide content for Save the Rhino’s website, print, and social media.
Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential.
4. Key responsibilities
The primary responsibilities of the Grants Officer are to support the Grants Manager and Grants Lead, including:
Programme-facing
- In discussion with field programme partners, help develop project proposals and budgets that can be pitched to potential funders
- Set up report templates for grant recipients to complete
- Assist with monitoring and evaluating grant impact
- Support Save the Rhino’s annual risk assessment process, which involves due diligence of the recipients of our grants
Donor-facing
- Thank the donors of donations for specific programmes or projects of less than £1,000 made to Save the Rhino
- Adapt quarterly / biannual / annual grant reports from field programmes or projects, produced by the Grants Manager and/or Grants Lead, and tailor them to each donor’s requirements
- Manage grants from funds raised by the ForRangers initiative, including liaison with the ForRangers Advisory Board, and communicating the impact of those grants to participants in the annual ForRangers Ultra marathon
- Respond to donors’ requests for images, information, rhino facts etc. on request
Internal
- Participate in and minute weekly meetings to discuss news and priority needs from our partners in the field, grant management and reporting, grant application opportunities, communications opportunities etc.
- Provide compelling copy and images for Save the Rhino’s Communications team to produce content highlighting rhino conservation progress and the impact of donors’ grants
- Ensure all supporter and partner activity is accurately recorded in Save the Rhino’s database (Salesforce) and used effectively for relationship management
- Manage administrative tasks, including creating invoices, and tracking income and expenditure against the budget
- Uphold General Data Protection Regulation, data protection, and fundraising best practice to ensure that Save the Rhino’s fundraising is ethical, inclusive and legally compliant
General
- Participate in organisational monitoring, evaluation and learning processes
- Contribute to achieving organisational financial targets and return on investment
- Support the team with ad hoc event logistics, including, but not limited to, evening cultivation events, London Marathon, etc.
- Contribute to building broader team culture
- Other tasks as needed and consistent with role
5. Person specification
Essential skills / experience:
- Excellent oral and written communication skills, high attention to detail and fluency in English
- Experience of writing reports and communicating effectively with a range of external audiences
- Strong excel skills
- Excellent time-management and ability to prioritise workload to meet tight deadlines in a busy team
- Ability to be flexible, enthusiastic, self-motivated and self-confident, working both independently and as part of a team
- A degree in conservation / biology / zoology or related field
Desirable skills / experience:
- Experience of working with people from different backgrounds and cultures, and/or in different countries
- Knowledge and understanding of African and Asian rhino conservation
- Experience and success in applying for and managing grants from individuals and grant-making organisations
- Experience with fundraising / customer-relationship management databases
6. Protecting your data
Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.
The client requests no contact from agencies or media sales.
Job Title: Individual Giving Officer
Team: Fundraising
Location: Hybrid (split between home-working and London)
*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of the role
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.
Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.
Key Responsibilities:
Income generation
- Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
- Support the growth of individual giving income in line with annual targets
- Develop and deliver regular cash and legacy marketing appeals to a high level, including:
- Developing propositions and cases for support
- Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
- Project management to ensure delivery on schedule and within budget
- Managing relationships with agencies and suppliers including design and print
- Manage a portfolio of affiliate fundraising campaigns
Donor stewardship
- Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
- Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
- Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion
Data and reporting
- Produce campaign and programme level reporting and analysis
- Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
- Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
- Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising
Relationships
- Build strong working relationships with staff within various functions of the Ramblers
- Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey
The Person
Knowledge, Skills and Experience
Essential:
- Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
- Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
- Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
- Excellent communication skills, with the ability to tailor communications to a wide range of audiences
- Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
- Competent in the use of IT tools including Word, Excel and PowerPoint
- Experience of working with CRM systems
Desirable:
- Experience of working with the Salesforce CRM
- Experience of legacy marketing, or an understanding of charity legacy giving
- Experience of using digital marketing tools including Mailchimp and social media advertising platforms
- Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- A positive and professional attitude
- Excellent attention to detail
- Proactive and self-motivated with the ability to work independently
- Adaptable and flexible in a fast-paced, target-driven environment
- Strong sense of responsibility and accountability
- Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
The Marketing & Communications Manager will manage the Marketing & Communications Team to create and deliver highly engaging and inspiring brand content to mobilise key audiences such as funders, partners, supporters and followers across multiple online and off-line platforms.
The Marketing & Communications Manager role is pivotal in helping Trees for Cities inspire action and deepen engagement to grow a national movement for urban trees and tree equity.
You will review, maintain and develop the charity’s brand to reach key target audiences; building and monitoring our digital environment and helping to strengthen the execution and analysis of our integrated marketing & communications plans.
You will lead and manage the delivery of our marketing strategy through multi-channel marketing and communication campaigns using the digital marketing mix of paid, owned and earned channels.
ABOUT TREES FOR CITIES
Trees for Cities is an ambitious, far-reaching organisation.
Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and overseas. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.
This is an exciting opportunity which requires a diverse skillset from an experienced, innovative and agile marketing and communications professional who likes to get hands-on in their role. The right candidate will be an excellent copywriter, an organised project manager with proven experience of managing people and external suppliers. As a self-starter you thrive in fast-paced and collaborative environments, using creativity, data and storytelling to inspire environmental action. Your success will be measured by the growth of Trees for Cities audiences contributing their time, money and voice in support of urban trees and tree equity.
Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.
HOW TO APPLY
Please visit our website to view full job description. To apply, use the application link below to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification. If you experience any issues during the application process, please get in touch with our HR team.
Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.
The deadline to apply is: Monday, 14 July, 10 am
Interviews provisionally scheduled for: Tuesday, 29 July
Please note: If you are shortlisted, we will first conduct a telephone screening before inviting you to a formal interview. This will give us a chance to get to know you better and provide you with an opportunity to ask any questions. Should you be selected for the telephone screening, you will be notified in advance via email.
We reserve the right to close the application window early, subject to the quantity and calibre of applications received. If you are interested in this role, please apply as early as you can to avoid missing out.
If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.
Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.
No Agencies Please.
The client requests no contact from agencies or media sales.
Your new company
Tucked within a striking example of Brutalist architecture in central London lies one of Europe's largest and most ambitious cultural complexes. This multifaceted venue brings together classical and contemporary music, theatre, dance, film, visual arts, and creative learning under one roof. It's home to major orchestras, a renowned theatre, multiple cinemas, a public library, and a lush indoor conservatory. Designed as a post-war vision of urban renewal, the space is both a residential estate and a cultural powerhouse, offering a unique blend of community living and world-class artistic programming. Its layered walkways, concrete geometry, and hidden green spaces make it a destination that continues to intrigue and inspire.
Your new role
Organisation Design and Development Partner
Department: People, Culture and Inclusion
Location: London Reports to: Head of Organisational Design and Development
Contract Type: Fixed-term until 30 March 2026
Purpose of the RoleThis role is part of a newly established Organisation Design and Development function within the People, Culture and Inclusion Directorate. The post-holder will work closely with the Head of Organisation Design and Development to deliver impactful organisational change, learning and workforce transformation initiatives.You will support the delivery of strategic frameworks and people strategies by contributing to key projects involving organisational reviews, operating model development, leadership capability building, and people transformation efforts. The role is central to enabling a cultural and operational shift across the organisation.
Key ResponsibilitiesOrganisational Design & Change Support
- Assist in delivering organisational design interventions such as documentation preparation, data analysis, workshop support, and stakeholder engagement.
- Coordinate project actions and engagement plans related to target operating model implementation.
- Maintain and update organisation design toolkits, templates and resources.
- Monitor and report progress on design initiatives and support governance reporting.
- Conduct industry research, benchmarking and maturity assessments to inform design practices.
- Collaborate with Strategic People Partners and operational leaders to ensure initiatives are aligned with strategic goals.
Organisational Development & Learning
- Coordinate leadership, management and change capability programmes.
- Support the implementation of capability frameworks and address development needs across the organisation.
- Contribute to the roll-out of succession planning, talent and career development initiatives.
- Design and deliver internal workshops and collaborate with wider teams to embed learning interventions.
- Evaluate the impact of development and learning programmes using data and feedback mechanisms.
Data, Analysis & Reporting
- Help develop and manage people's dashboards and organisational health indicators.
- Prepare reports and analysis for workforce planning and reviews.
- Support data alignment with ERP systems and future HR platform requirements.
Programme & Stakeholder Coordination
- Assist in programme management across OD&D workstreams, including scheduling, communications, and reporting.
- Prepare presentations, briefings and governance materials for senior stakeholders.
- Coordinate with cross-functional teams to ensure organisational change activities are aligned and integrated.
Essential Experience & Skills
- Experience supporting organisational design, development, or change initiatives.
- Strong project coordination and stakeholder management skills.
- Familiarity with change and development tools/methodologies.
- Excellent written and verbal communication tailored to varied audiences.
- Analytical ability to interpret data and present insights clearly.
- Strong interest in progressing a career in OD, Development or People Change.
- Collaborative working style and interpersonal effectiveness.
- CIPD membership or relevant qualification (or working towards it).
Desirable Experience & Skills
- Experience supporting learning and development delivery.
- Working knowledge of visualisation tools (e.g., OrgVue, Visio).
- Familiarity with HR systems, dashboards and workforce analytics.
- Understanding of public sector or charitable environments.
- Experience in coaching or facilitation, formally or informally.
Values & InclusionThis role actively contributes to creating a values-led, inclusive, and equitable workplace culture. It supports embedding organisational values and inclusion principles across all activities and teams.
Working EnvironmentThe organisation offers flexible working, competitive benefits, and a unique opportunity to influence wide-reaching transformation within a highly regarded public institution.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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