Jobs for the Housing and Homelessness sector
Salary range: £35,850 - £38,105 (London) / £31,994 - £35,000 (National)
Hours: 35 hours per week
Contract: Permanent
Benefits:
- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Risk and Compliance Manager, a varied role supporting the NHF’s internal risk management and compliance practices. You will be responsible for managing the application of the NHF’s risk management systems ensuring that corporate risks are appropriately identified and managed across the business. You will oversee data protection procedures, support colleagues with guidance and training, maintain GDPR documentation, and help ensure compliance. You’ll also assist staff in applying data protection principles and enable data subjects to exercise their rights.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.
Interested in finding out more?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Risk management – application of risk management policies and tool to support the NHF’s risk management
- Data protection – Keeping the NHF up to date with data protection best practices as supporting colleagues with good data governance
- Compliance – assisting colleague comply with internal policies and developing these polices as necessary
- Membership management and fee collection – supporting the team with administering the admission of new members and annual membership fee collections.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience and qualifications that support risk management
- Ability to work with a wide variety of people and adapt their communication style appropriately
- Knowledge of Data Protection and its practical application
- Competency using computer systems such as CRM systems, and the MS Office suite.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team at with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 7 September 2025
Interview date: 17-19 September 2025
Registered Charity
0
We are the voice of England’s housing associations.
The client requests no contact from agencies or media sales.
Thank you!
Main duties
Fundraising CRM Project Leadership
- Lead the end-to-end project to replace the current CRM system, including an audit of existing data, research into CRM options, supplier selection and full onboarding and implementation.
- Manage and maintain the current Salesforce system during the review period, ensuring it remains functional, accurate, and fit for purpose while supporting the transition process.
- Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
CRM and Data Management
- Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
- Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
- Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
Data Selections, Segmentation and Campaign Support
- Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
- Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
- Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
Reporting and Insight
- Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
- Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
- Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
Key responsibilities
- In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
- Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator.
- Undertake any other duties that may be required which are commensurate with the role.
Desired experience
- Experience of using a database to accurately enter and manage data.
- Working extensively with Fundraising CRM systems.
- Experience of working in the charity sector.
- Implementing policies and procedures.
- Running reports and analysing data.
- Understanding of data protection and GDPR principles.
Desired knowledge
- Experience of using a database to accurately enter and manage data.
- Working extensively with Fundraising CRM systems.
- Experience of working in the charity sector.
- Implementing policies and procedures.
- Running reports and analysing data.
- Understanding of data protection and GDPR principles.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Apply
The client requests no contact from agencies or media sales.
Thank you!
Due to expanding our successful Supported Accommodation services, we are looking to recruit someone to join our team providing excellent and progressive tenancy support for our clients. We work with clients to develop independence, choice and control, with the goal of enabling them to live independently in their own individual tenancy.
ABOUT THE ROLE:
This amazing team provides an environment where every resident has the opportunity to maximise their potential in a supportive, communal home setting. Whether their aspirations are to learn new skills, find long-term employment, or simply to live a settled life, our team are there to mentor and guide clients on their journey.
With relevant training, supervision, and support, we expect you to provide a client-focused service in line with the vision, ethos, values and mission of the King’s Arms Project.
RESPONSIBILITIES INCLUDE
• Delivering the KAP Tenancy Support services in accordance with the Service Specification agreed with KAP leadership and Funders.
• Promptly identifying which clients are likely to benefit most from services and providing tailored support to suit their needs.
• Spending time every week with clients to make assessments of their current circumstances and holistic needs.
• Supporting clients to secure and sustain move on accommodation: rent payments, utilities, neighbour disputes, budgeting, reporting repairs, dealing with correspondence etc.
• Providing a clear sign-posting service with referrals to relevant agencies and support services and building links with support organisations, such as Housing Associations, Social Services, drug and alcohol agencies.
• Facilitating access to general and specialist health care, as well as services such as education, leisure, cultural-specific services, employment opportunities, etc.
• Supporting clients in maximising and maintaining income.
• Ensuring that risk assessments, support plans and outcomes are flexible and made on an individual case-by-case basis.
• Liaising on clients’ behalf with others such as landlords, money and health services, and accommodation providers.
• Providing crisis intervention support including responding to risk such as eviction, anti-social behaviour, loss of amenities, etc.
If you are someone who cares greatly about seeing people thrive and is keen to bring lasting impact to people's lives, then we'd love to hear from you!
Our team say:
"This is the best working environment I have ever worked in by far "
Registered Charity
51 - 100
To tackle homelessness, displacement and social isolation by providing opportunities for people to thrive and have a home.
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced fundraising leader, who can help us secure income from trusts and foundations which help end homelessness?
This post is offered as a fixed term contract until 3 August 2026, or as a secondment for internal applicants (Maternity cover)
We are looking for a skilled trust fundraising leader to take on the key role of Senior Trusts and Grants Manager, supporting our mission to help people rebuild their lives and end homelessness for good.
As Senior Trusts and Grants Manager, you’ll lead a thriving team of four, manage strategic funding relationships, and ensure ambitious income targets are achieved. You’ll also maintain your own portfolio of high-value funders, representing St Mungo’s with confidence and credibility.
Key Responsibilities include:
- Manage and grow a portfolio of high-value trusts and foundations to secure essential funding for our work.
- Lead, support, and inspire the Trusts and Grants team, maintaining a collaborative and positive team culture,where everyone can achieve their income and relationship management targets.
- Oversee the overall trusts programme, including pipeline development, proposal quality, income tracking, due diligence, and relationships.
- Act as the organisational lead on trust fundraising, enabling senior colleagues to build strong relationships with key funders.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
This role is ideal for someone with strong trust fundraising and people management experience, who can maintain momentum, and support the team to thrive during this fixed term period.
You will be a proactive trust fundraiser with proven experience of personally securing significant grants and managing long term funder relationships.
You’ll also bring proven success in leading and supporting a team, with a collaborative, encouraging style that helps people do their best work.
You’ll be organised, adaptable and able to quickly get to grips with our portfolio and priorities. Whether stepping into a similar role or looking for a new challenge at this level, you’ll bring insight, energy and commitment to delivering impact.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and applt, visit the St Mungo's careers page on our website.
Closing date: 10am on 1 September 2025
Interview and assessments on: week commecing 9-10 September 2025
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Thank you!
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour projects as well as medium support and transitional housing units to ensure that our properties are safe, secure, and welcoming through the night.
You will be based at Lansworth House and will support the static night worker there during the night as well as undertaking your mobile duties across Brighton, Hove and Worthing.
Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 21 September 2025 at midnight.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Registered Charity
101 - 500
We believe every young person has the right to discover their potential.
Thank you!
Are you an experienced fundraiser, with a track-record of securing high-value strategic gifts, developing relationships, and a desire to end homelessness?
This post can be offered as Full Time (37.5 hours per week), or Part Time (30 hours per week over 4 days).
We are looking for a Senior Trust and Grants Fundraiser to join the St Mungo’s Trusts and Grants fundraising team, playing a key role in helping raise vital funds for services that support people experiencing and recovering from homelessness to rebuild their lives.
In the role of Senior Trust and Grants Fundraiser you will work closely with a team of four other trust fundraisers. You will play a key role in helping to meet our income target of circa £1.5m in 2025-26 and producing high quality written proposals and reports that reflect the impact of philanthropic support on the people we work with. Other key responsibilities will include:
- Identifying, building and nurturing relationships with prospective charitable trusts and foundations, as well as cultivating relationships with an existing portfolio of funders, securing high-value 5-6 figure gifts from trusts.
- Crafting compelling, tailored funding applications that are aligned with trust interests and giving potential, as well as St Mungo’s mission.
- Reporting on donation impact through written updates and service visits, and collaborating with internal teams.
- Providing line management and support to a Trust Fundraising Officer.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This will include Tuesdays and one other day per week of your choosing. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for an experienced trust fundraiser with excellent communication skills, who can build relationships with funders and with colleagues from across the organisation.
- Your strong writing skills will enable you to craft compelling, effective funding proposals and reports that convey the incredible impact that philanthropic support has on the people St Mungo’s supports.
- You will have a proactive approach and demonstrate your organisation and prioritisation skills, with the ability to think and work strategically, and enjoy working collaboratively as part of a team.
- Previous line management experience is not necessary, but you will ideally have experience of informally supporting and motivating others and willingness to develop line management skills.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement.
Closing date: 10am on 1 September 2025
Interview and assessments on: week commencing 9-10 September 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefit
Thank you!
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
A fantastic opportunity for a Youth Engagement Facilitator to help us bring youth participation to life across Brighton and Hove Schools and Colleges. As part of our Youth Engagement Team, you’ll facilitate sessions in Primary, Secondary and Colleges to support young people's Mental Health and Wellbeing and empower them to make a tangible change in their school environments to help all students Mental Health.
This is a role for a Sessional Facilitator and hours and days can be flexible based on how many Schools Mental Health Champion sessions you can run. Working hours will be restricted to school opening times and will run in the school day. This role will run annually from September to July and ideally a minimum of three hours a week (there are many more hours available). Individual schools receive 8-10 sessions over September to July with the same cohort of students throughout. Your role will be to support their mental health youth voice action to make a positive change in their school.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Qualifications, knowledge, and experience
This role is ideal for anyone who has had experience in youth participation and strives to get young people’s voices heard. The successful applicant will have experience of working directly with young people, facilitating youth groups and/or user led projects and leading face to face sessions. You will have an understanding of key mental health related issues that affect young people and proven experience in safeguarding.
If you would like any further information or an informal discussion about this post, please contact
Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 31 August 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Registered Charity
101 - 500
We believe every young person has the right to discover their potential.
Thank you!
Could you be our next Trainee Housing Adviser?!
Are you passionate about helping people through difficult situations? Are you a ‘people person’, with good computer skills and a strong attention to detail?
Maybe you’ve lived through housing stress yourself?
We’re looking for someone with great potential and a commitment to learning.
Benefits include:
25 days holiday, flexible/hybrid working, pension scheme, employee wellbeing support.
The client requests no contact from agencies or media sales.
Thank you!
Location: London and one other location TBC - Hybrid working
Salary: Grade 7 - £53,781 per annum
Closing date: Sunday 31st August 2025 at 11.30 pm
Full time - 37.5 hours per week
Please note that this role is being advertised as Senior Solicitor but on appointment the job title will be Managing Solicitor.
Join Shelter as a Senior Solicitor, in our mission to drive systemic change and fight for Justice.
If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role.
At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Senior Solicitor to lead a team to defend the right to a safe and secure home.
Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.
About the role
You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation.
Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.
About you
You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.
Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.
About the role
As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.
What we’re looking for
· Experience supporting older/vulnerable adults, including those with complex needs
·Knowledge of tenancy management and housing-related legislation
·Excellent interpersonal skills and a compassionate, person-centred approach
·Ability to work under pressure.
·Ability to work independently and as part of a team.
·Strong organisational skills and confidence using IT systems
· Understanding of safeguarding, health and safety, and GDPR
· Ability to work flexibly across multiple locations
· Full UK driving licence and access to a vehicle (essential)
Why join Radcliffe?
We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.
The client requests no contact from agencies or media sales.
Thank you!
Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness. They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide these support services in a warm, welcoming and secure environment. They are now recruiting for a strong and supportive manager to help lead their Support Services. This role is initially a 6 month fixed term contract.
As Support Services Manager, you will line manage a team of frontline staff and will oversee the Support and Night services, consisting of 30 bed spaces for women with high support complex needs; the service aims to offer holistic support to these women, working alongside a range of partner organisations to facilitate a step-down move-on for women into semi-independent living. You will work to create and maintain key partnerships, continually ensuring that a high quality of service is delivered to all service users of the Project.
To be considered for this position, you must have significant housing management experience, as well as extensive knowledge and appreciation of the challenges faced by homeless women. You must have demonstrable experience of leading frontline staff, as well as significant safeguarding experience. You will also have proven working experience of contract monitoring and of setting and influencing strategy. Ultimately you will be enthusiastic, passionate and dedicated to leading a team to deliver the best quality of support to vulnerable homeless women.
Please note, the client are looking to recruit for this role as soon as possible, so please only apply if you are available immediately or have no more than a 1 month notice period. Please note this role will be Monday-Friday 40 hours a week, working 1 out of 5 weekends (time off given in lieu).
Because of the purpose of our client's work, only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975.
Interviews are to take place Wednesday 10th September.
Thank you!
37.5 hours per week / £27,770 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
provides 24 hour supported accommodation housing up to 34 young people aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Guildford, the service has strong links with and contributes to the local community.
Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
We are looking for a Supported Housing Support Worker to join our Guildford Foyer team. Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
If you would like any further information or an informal discussion about this post, please contact
Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 31 August 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Registered Charity
101 - 500
We believe every young person has the right to discover their potential.
Thank you!
37 hours per week / £27,110 per annum / permanent / Monday-Thursday 9-5pm; Friday 9-4.30pm.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for a Rent and Housing Administrator to join our small, dispersed Rent Team within Housing and Property Services.
In delivering this role, you will provide a highly responsible administrative service to our colleagues who manage property payment (rent/arrears) collections, lease/housing management and compliance delivery within the organisation.
You will ensure that all internal systems hold accurate and up to date for;
- Rent/former arrears accounts
- Lease and Housing Management information
- Resident information
- Property and Compliance data
This is a dynamic role where you will work closely, building effective communication links across the Asset and Housing Management Team and the Finance Team to enable proactive and effective information posting and up to date property/compliance information.
In addition, you will support the wider Asset Management Team within administrative and system related tasks and work flexibly where necessary to attend team meetings and liaise with colleagues which may include traveling to YMCA DLG sites.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
You will already have experience working in a varied administrative role, competent in using software packages (MS Office applications) and rent/ payment databases.
You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload. You will appreciate the need for an eye for detail, have demonstrable experience of reconciling data and other financial information.
In addition, you will have a basic understanding of the key risks, challenges and opportunities for young people which may impact on their ability to pay rent, along with a basic understanding of supported housing.
If you would like any further information or an informal discussion about this post, please contact
Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 14 September 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Registered Charity
101 - 500
We believe every young person has the right to discover their potential.
Thank you!
Harris Hill is delighted to be working with a respected housing and support provider to recruit a Community Support Officer to support residents with complex needs.
Salary: £30,651.59
Location: Fulham base, with some travel
Contract: 1 year FTC
In this frontline role, you’ll help tenants sustain their independence, connect with their community, and access essential services. Acting as lead keyworker, you’ll coordinate support with external agencies, provide practical advice, and promote wellbeing.
Key responsibilities:
- Develop and review personalised support plans.
- Link residents with mental health, substance misuse, and other specialist services.
- Encourage community participation through activities and partnerships.
- Assist with housing matters, including benefits advice.
- Maintain accurate records in line with safeguarding and health and safety policies.
You’ll bring:
- Experience supporting vulnerable adults (e.g. homelessness, mental health, disability).
- Knowledge of supported housing and housing benefits.
- Strong communication and teamwork skills.
- A passion for promoting independence and dignity.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Join Housing Matters—a housing advice and advocacy charity—as our Communications and Fundraising Officer.
You’ll manage our day-to-day communications across social media, email updates, and online resources, as well as support with key income generation working alongside our Director and external Trusts Fundraising consultant. This is a great opportunity for someone with a good track record of income generation and a passion for sharing our organisations impact through effective communications.
Essential:
- 2+ years’ experience in trust fundraising or similar
- Strong writing and digital communication skills
- Familiarity with WordPress, Mailchimp, and social platforms
Benefits include:
25 days holiday (pro rata), flexible/hybrid working, pension scheme, employee wellbeing support.
The client requests no contact from agencies or media sales.