Youth/Children Jobs
Could you be our next Snow Camp London Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
The Programme Manager will deliver a personal development journey to young people using snowsports as the hook to engage those who are less likely to engage with mainstream provision. We do this in partnership with youth projects and youth service providers across London, running snowsports youth programmes from The Snow Centre, Hemel Hempstead.
This is a really exciting opportunity to play a key role in Snow Camp’s development in London. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Midday on Tuesday 11th June 2024
Interviews: Thursday 20th June 2024 at the Snow Camp London Office, Holloway Neighbourhood Group, 84 Mayton Street, London N7 6QT.
Salary: £30,000 per annum plus 10% bonus (£3000) paid in July each year = £33,000 total.
(In the first year the bonus is paid pro rata based on number of months worked up until July).
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we’re currently looking for a Learning Specialist to join our People team.
The Learning Specialist contributes to the development and delivery of training materials and resources within the organisation. You will work closely with the Learning & Organisational Development Partner to support various learning and organisational development initiatives. You will also be key in the engagement and effective utilisation of Ambitious Learning (our eLearning platform).
You will design and develop training content for delivery through the LMS across various topics as directed, ensuring it meets the needs and learning styles of diverse staff. You’ll facilitate training sessions and assist in ongoing professional development programmes for Charity staff and managers, promoting continuous learning and growth. You’ll maintain central records and certifications, ensuring all training and learning initiatives comply with relevant regulations and standards.
We are looking for someone who has:
- A CIPD qualification (or working towards qualification) or equivalent Learning and Development qualification/experience.
- Demonstrable understanding of training intervention, design, delivery and evaluation principles.
- Skilled in LMS deployment, content development and management reporting.
- Skilled in deploying relevant eLearning tools and content.
- Demonstrable skills in developing learning and development, training and facilitation.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
About Rockinghorse Children’s Charity
Rockinghorse Children’s Charity supports children across Sussex. We support babies, children, young people and their families at the Royal Alexandra Children’s Hospital and the Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex.
We deliver and fund projects that enable doctors, nurses and other health professionals to do more. All of projects are led by the needs of children and young people and their families. This includes lifesaving medical equipment, support for parents and families, toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell.
Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years. In that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter how unwell they are.
We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up.
About the role
In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services for sick and disabled children all over Sussex:
We are thrilled to embark on an exciting new project, the Rockinghorse Wellbeing Service, designed to proactively enhance the mental health and well-being of hundreds of children, young people, and families living in Sussex. This innovative service will be situated at the Royal Alexandra Children's Hospital in Brighton.
The Wellbeing Service Manager will be responsible for delivering certain activities based on their skills and experience, collaborating with third-party providers and volunteers for others. This may involve bedside activities to improve the experience of in-patients, as well as group activities within the hospital or out in the community.
Each activity will undergo careful planning and evaluation, incorporating the voices and perspectives of young people. This approach ensures that we provide the most impactful activities to meet their needs.
Our primary goal is to support children and young people managing various illnesses, conditions, and disabilities through activities that alleviate stress and foster connections with others undergoing similar experiences.
We are currently seeking a dedicated and passionate Wellbeing Service Manager to join our team and take the lead on this new service. The ideal candidate will play a pivotal role in elevating the overall wellbeing of our young patients. The position involves coordinating and implementing a diverse range of wellbeing activities and programs focused on fostering a positive and supportive environment within the hospital.
This role is part of the Projects & Operations team, one of three teams within the charity, alongside the Supporter Engagement team and the Communications team.
Duties of the role
Develop and Implement the Wellbeing Service
· The Wellbeing Service Manager will form part of a steering committee of senior and experienced NHS staff who are helping to develop and shape the service.
· Design and execute engaging wellbeing programs tailored to the unique needs of children, their families, and hospital staff.
· Collaborate closely with healthcare professionals to integrate wellbeing activities into the overall care plan for paediatric patients.
· Demonstrate proficiency in leading consultations, developing comprehensive plans, and monitoring progress against established goals.
· Work collaboratively with Rockinghorse and the hospital's volunteering service to facilitate meaningful engagements for children and young people, as well as provide appropriate signposting to other services when needed.
Coordinate Events and Activities
· Organise and oversee events, workshops, and recreational activities that promote mental, emotional, and physical wellness.
· Ensure activities are inclusive, age-appropriate and delivered in a way that is trauma informed and enhances wellbeing.
· Develop and manage a database of wellbeing activities to support service delivery and to scrutinise the wellbeing value of each activity as part of our impact and evaluation of activities.
· Ensure compliance with appropriate policies and procedures in line with legislative and regulatory requirements, adhering to best practices in all activities, and working within established frameworks related to safeguarding, confidentiality, and professional practice.
Community Engagement
· Foster partnerships with local organisations, volunteers, and community resources to expand the reach and impact of wellbeing initiatives.
· Develop and maintain relationships with external partners to enhance the support network available to children and their families.
Individual Sessions
· Provide support to children, young people, and families managing various illnesses, conditions, and disabilities, utilising activities that alleviate stress and encourage connections with peers.
· Collaborate with healthcare teams to identify and address specific wellbeing needs of individual patients.
· Take the lead on child protection measures.
Training and Education
· Support the continued professional development of your team and lead them in a solution focussed way to identify and shape areas of improvement for the project.
· Conduct training sessions for hospital staff on incorporating wellbeing principles into their roles and interactions with patients.
· Create educational materials and resources to promote wellbeing awareness and practices.
Monitoring and Evaluation
· Support the development of a Theory of Change and an evaluation model/framework for the wellbeing programme.
· Establish metrics (outputs, outcomes and impact) to assess the effectiveness of wellbeing programs and activities (against the TOC and evaluation framework).
· Gather qualitative and qualitative feedback from patients, families, and staff to continuously improve and tailor future initiatives.
Documentation and Reporting
· Maintain accurate records of wellbeing activities, participation, and outcomes.
· Prepare regular reports highlighting the impact and success of wellbeing programs.
· You will assist Rockinghorse colleagues in providing information for marketing purposes, informing funding applications, providing support for funder visits to the service and any other duties appropriate to the role and in line with the needs of the charity.
Person specification
Essential experience, skills and knowledge for the role:
1. Qualified in a relevant area (eg youth work, social work, nursing, counselling, mental health) or with equivalent professional experience.
2. Experience of working with children and young people and delivering group sessions and activities for young people, using non-clinical interventions to support positive outcomes.
3. Demonstrable understanding of project management and experience managing multiple, complex projects, including budget development and day to day management, project planning and delivery, and project evaluation (setting, monitoring and managing targets, objectives, KPIs and activity plans).
4. Able to work collaboratively and build productive relationships with colleagues, stakeholders, and third-party agencies.
5. Experience in maintaining accurate records, collect data to evidence impact and prepare reports evaluating and monitoring projects.
6. Able to prioritise own workload effectively, excellent time management skills with strong prioritisation and organisation skills alongside the confidence to work autonomously and ability to enable others to meet challenging deadlines.
7. Brilliant communication and interpersonal abilities – able to engage and support a range of stakeholders.
8. Empathy, compassion, and understanding of the unique challenges faced by children and families in a hospital environment.
9. Ability to handle confidential and sensitive information.
10. An understanding of compliance, legal, safeguarding, child protection and safe working practices.
11. Commitment to Rockinghorse’s mission, vision, and values.
Desirable experience, skills and knowledge:
1. Proven experience in coordinating and implementing wellbeing programs, especially in a healthcare or child-centric setting.
2. Skills or experiences delivering wellbeing sessions.
3. Experience of working with volunteers and/or setting up volunteer programmes.
4. Previous work experience with the NHS, a non-profit, or charitable organisation.
5. Knowledge of the available services and organisations which children and young people and families could be signposted to for support.
Work skills you’ll need on the job:
1. Excellent people skills, especially with young people, adaptable and flexible in manner and approach.
2. Brilliant project management skills.
3. Brilliant stakeholder management skills.
4. Excellent planning, problem solving and organisational skills.
5. Excellent written and verbal communication.
6. A creative mindset.
7. Ability to work on own initiative and as an active team member.
8. Ability to work under pressure and in a fast-paced environment.
9. Ability to take calculated risks and learn from mistakes.
Benefits of working for Rockinghorse Children’s Charity:
· 25 days annual leave (prorated for part-time) plus bank holidays.
· An additional day of annual leave on your birthday.
· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
· Cycle to work scheme.
· Competitive pension scheme.
· Employee and dependants’ health cash plan including access to an online GP and counselling.
· Family leave including maternity, adoption, shared parental and paternity leave.
· Ongoing opportunities for learning and professional development for staff.
· Quarterly reward and recognition days for all staff.
· Opportunity for flexible, hybrid and part-time working.
· Subsidised car parking in Brighton.
· Access to Enterprise Car Club.
Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all.
Application Process
To apply, please send your CV and covering letter outlining how you fulfil the eight essential elements of the person specification.
Your covering letter must address your experience, skills and knowledge against the eleven essential elements of the person spec. Applications without a comprehensive covering letter addressing the essentials, will not be considered. If you also have any of the four desirable criteria, please outline these too.
If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.
All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.
Estimated Timeframes:
· Application Deadline 13th June.
· Shortlisting w/c 17th June.
· Interviews will be 1st July in central Brighton.
Interviews will be with members of the Wellbeing Service Project Steering Group and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).
The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.
The role will be available from August onwards (depending on post holder’s availability).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Who we are
UK Youth is a leading charity that is unlocking youth work for all young people.
We focus our efforts on 4 key areas: mental health, employability, physical literacy and outdoor learning and social action.
We bring together young people and youth workers with business leaders, teachers, social workers, doctors, policy makers and other professionals to learn, spread effective ways to support young people, and campaign for social change.
Only by working together can we tackle the systemic problems that keep letting our young people down.
Your mission
As UK Youth's Assistant Director of People, your mission will be to develop and deliver a progressive People strategy that enables our whole team at UK Youth to thrive.
Key responsibilities
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Level up our end-to-end People experience and core People infrastructure
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Lead, coach and mentor our small but mighty People team
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Ensure that our people-first principles are at the heart of how we work
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Develop an inclusive culture and fully embed our values and behaviours
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Champion change and help us level up our impact in line with our ambitious vision and core aims.
This role could be for you if...
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You're an impact-driven senior People generalist who is comfortable balancing the tactical and strategic
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You bring a wealth of experience in organisational development and have demonstrated success in implementing organisational change initiatives.
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You’re an inclusive leader with experience of creating belonging and fostering equity within the workplace
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You are forward-thinking, embracing practices that are most suitable for our unique context and team, rather than merely adhering to conventional best practices
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You have experience partnering and coaching with senior leaders
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You’re an experienced manager who nurtures and develops your team members to help them reach their potential
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You are highly resourceful and can work creatively within budget `constraints
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You have excellent employment law and HR best practice knowledge
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You are CIPD Level 5 qualified or possess equivalent relevant experience
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) We have developed a strategy to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture.
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all.
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Closing date for applications will be 2nd June at 11:59pm (midnight)
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
The client requests no contact from agencies or media sales.
The vacancy
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything, nothing can hold you back.
As a Grants Manager, you will be at the heart of the DofE’s five-year strategy, Youth Without Limits, helping to ensure that we are open to all young people aged 14-24 across the UK and that our participants reflect the most diverse generation of young people ever.
You will manage and help grow one of our big grant-making funds, supporting organisations delivering the DofE to enable more marginalised young people to take part. You will also support grant management policy and process more broadly across the Charity.
You will be joining a supportive and driven team who are passionate about empowering young people.
What we are looking for:
You will be an effective and efficient Grants Manager with experience of fund management, from set-up to close. You will have a real interest in increasing enrichment opportunities for young people as well as in fund-management and grant-making, with knowledge of best practice in this space.
Motivated and enthusiastic, a collaborative team-player who enjoys working in a fast-paced environment with a wide range of stakeholders, you will support Fundraising colleagues to help grow this fund, increasing access to our impactful programme.
More broadly, you will build on our fund-management and grant-making experience to date as we seek to constantly learn, develop, and improve our systems and processes, maximising impact for young people.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Bank Holiday Monday 27thMay Midnight
First Interviews: w/c 17th June 2024 – interviews will be virtual.
Second Interviews (if required): w/c 24th June 2024 – interviews will be in person (London).
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are commitment to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a basic/enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including years references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance payable on top of the pay rate, based on a staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum.
The client requests no contact from agencies or media sales.
Wirral, Merseyside
As the Deputy Manager at Juno, you will be responsible for the effective day-to-day running of the home in the absence of the Registered Manager, working flexibly to meet changing demands. We will provide you with high-quality training and development opportunities, offering all the necessary support.
About us
We Are JUNO CIC is a non-profit children's residential care home provider. We create homes where young people feel safe, loved and supported in all aspects of their emotional, physical, and educational development - homes, where young people thrive.
We aim to disrupt existing models of residential care that are not serving the children they support and develop homes across the Liverpool City Region that improve outcomes and reduce profiteering in the sector.
About the role
As the Deputy Manager you will:
• Be responsible for the effective day-to-day running of the home in the absence of the Registered Manager working flexibly to meet changing demands and be willing to take on new tasks and responsibilities.
• Support the Registered Manager in ensuring compliance with Juno policies and procedures, the SOP and meeting all OFSTED regulations
• Supervise a small group of practitioners, apprentices and volunteers
• Quickly establish trusting relationships with children and provide practical day-to-day care for them in a loving and supportive way, which enables their growth and development
• Organise, participate in and plan shared activities and interests with children to nurture their wellbeing, learning and growth
• Take the lead in developing care plans and then work with each child to follow their care plan to reflect their changing needs and be proactive in working to achieve the aims of their care plan.
Some of the benefits you'll receive:
• You’ll get plenty of holidays which increase with the length of service
• If you do work on Bank holidays, we will compensate for these with an enhanced rate
• We’ll give you great training, provide therapeutic coaching and will be committed to your ongoing learning and development, including your Level 5 Leadership & Management qualification
• You’ll get a good workplace pension, sick pay cover and above-average pay
• You’ll be shaping your new home and building your own team alongside the Registered Manager
• You'll also have future development opportunities as Juno grows across Liverpool City Region.
Role requirements include:
• Level 3 Diploma in Children’s Residential Care (or equivalent) with two years experience of working with children in a residential care setting
• Full, clean driving licence
• Experience in supervising other staff and experience of effective co-working with other professionals.
Shortlisted candidates will be invited to attend a short online meeting to get to know the hiring manager, then, a Safer Recruitment and Skills interview, and an in-person assessment with our Young Leaders (care-experienced young people).
To apply please visit our website via the apply button.
Closing date: 5pm on 26th May 2024.
Job Title: Customer Experience Manager
Salary £36,000
Hours: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
About the role
We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.
You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset who has overseen bookings or sales teams.
- A leader who is forward thinking and inclusive.
- A strong leader in handling complaints, particularly focusing on high-risk and EDI (Equality, Diversity, and Inclusion) complaints.
- A process driven, bold individual who is not afraid to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 10am on Friday 24th May 2024
Interview dates: Wednesday 29th and Thursday 30th May 2024
Interview format: Virtual – Teams link will be sent with invite to interview.
The client requests no contact from agencies or media sales.
The Inclusion Officer will be responsible for the management, coordination, and delivery of the Trust’s social inclusion programmes across Northamptonshire, this includes the Premier League Kicks programme and anti-crime initiatives. The Premier League Kicks programme is a flagship targeted project, which uses the power of football and sports participation, alongside personal development activities, to help hard-to-reach young people in some of the most high-need areas.
The Inclusion Officer will be integral to the successful delivery and growth of the Kicks Programme across Northamptonshire. The successful candidate will be responsible for the day-to-day coordination and development of the Kicks programme, as well as other disability and inclusion projects that help to connect communities, leading a team to deliver these initiatives. In addition, the post holder will have frontline delivery responsibility, engaging with young people, leading on the delivery of youth engagement sessions, and the delivery of educational workshops in the local community.
These will be based on themes including knife crime, equality, anti-social behaviour and mental health. You’ll be passionate about supporting young people to achieve their potential. You’ll use your skills to help inspire, motivate and engage young people so that NTFC CT can enhance life chances and contribute to building stronger, safer, connected communities. This role will require some evening working and a flexible approach is required.
Role - Zero Hours Children's Resource Worker
Hours - variable and inconsistent including evenings and weekends
Salary - £12.77 per hour plus 15% Holiday Pay
Location - Home-based with travel required across Bristol, Somerset, Bath & North East Somerset, North Somerset, South Gloucestershire, Wiltshire, Swindon, and Gloucestershire
TACT South West are looking for a children's resource worker to collaborate with them to support unaccompanied asylum-seeking children and young people across this TACT region.
The ideal Children's Resource Worker will already have some experience in working with unaccompanied asylum-seeking children and young people. We welcome applications from all genders and backgrounds, we particularly encourage male applicants in recognition of the needs of the children being supported by this role. The successful candidate will be working with children and teenage boys from non-UK displaced and refugee communities, some originating from Afghanistan for example. There will be a range of opportunities for training and development for this role, as new workers join us on our organisation wide journey to become a fully trauma-informed organisation.
As a Zero Hours worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.
Key duties and abilities for our Children's Resource Worker will include:
- Ability to work with unaccompanied asylum-seeking children and young people
- Supporting interventions and activities to ensure stable placement arrangements
- Ability to transport children and young people to events, appointments and meetings (mileage reimbursed)
- Occasional participation in virtual and face to face events and occasional residential meet ups
- Ability to attend and assist with organising events and activities
- Understanding and maintaining knowledge of safeguarding and child protection policies and procedures
- Use of IT for email and communication
- Willingness to work flexibly, according to deadlines and needs of the organisation
Please see the Job Description and Information Pack for full details of the role.
An enhanced DBS clearance is required for this role, which TACT will undertake on your behalf.
Closing: Midnight on Monday 10th June 2024
Interviews: Monday 17th June 2024 (via Microsoft teams)
Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Store Manager (18529)
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
The client requests no contact from agencies or media sales.
You will directly support our participants for the benefit of Railway Children, so that they are highly impressed by the customer experience they receive from us. We believe that every interaction with the Railway Children should be a positive one for our supporters and you will provide that the service our supporters deserve to enhance their relationship with Railway Children and encourage them to persuade others to support Railway Children too.
The role also plays a pivotal part in making Railway Children more data and insight driven in the way we fundraise and communicate with supporters. You will take a lead in mapping supporter journeys within the events programme as well as researching new corporate supporters and working on employee engagement.
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.
Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and East Africa, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
An excellent opportunity has arisen for a reliable, conscientious and self-motivated individual to join our Management Information (MI) team in the role of MI Support Officer. Our MI team has a strong reputation in all areas of data management.
Inspire provides a full MI service to the nine local authorities that make up the London East sub-region and we work in close partnership with wider London local authorities, career companies and other national partners to support the needs of young people through the intelligent use of management information. We have a reputation for providing insightful and informative data analysis to meet local and national requirements, always ensuring the highest standards of data integrity and security.
Key responsibilities of the MI support officer include:
- Support the delivery of MI and data services to local authorities in East London.
- Provision of a management information helpline service to all stakeholders and service users.
- Support database administration and maintenance.
- Run database queries and reports to extract and collate data.
- Accurately process large datasets using a range of data management tools.
- Support the production and publication of a range of reports.
- Completion of regular data quality monitoring tasks to support the accuracy of data submissions and reporting.
Benefits
29 days annual leave plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.
How to Apply
If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Interviews will include a skills based test.
Closing date
This position is available immediately.
Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
The client requests no contact from agencies or media sales.
Introducing Chance UK
Join Our Team
Do you believe every child deserves the chance of a better future?
We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge.
We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience.
We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives.
You will be a core part of our team so it is vital you share our values and support our mission.
It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND).
We value our team through offering a range of benefits, including:
- 25 days holiday, plus bank holidays and an additional 4 days leave over Christmas
- Matched pension contributions up to 5%, entitlement from the start of your employment
- Enhanced maternity/paternity and shared parental leave
- Flexible working
- Enhanced Sick Pay
- Access to employee assistance programme
Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check
Key information
Reporting to: Service Manager
Employment type: Full time
Direct reports: N/A
Hours: 37.5 hours per week (delivered flexibly to suit the service and service users). During term time, these hours will be predominantly at weekends and after school, to fit alongside families’ availability. During school holidays these hours could swap to accommodate some weekday daytimes.
Location: Across London including Islington, Westminster, Southwark and Lambeth.
Start date: ASAP
Salary: £27,562.50
Closing date: 26th May 2024
Interview: Week commencing Monday 10th June 2024
About the Role
Chance UK has been delivering early-intervention services across London since 1995. Our longest running programme is our mentoring service where Mentors pick the child up from home and run a 1:1 session in the community, once a week for 2 hours. They use the solution-focused approach to work on building the child’s self-esteem and confidence, set goals and explore new places.
In addition, we are growing a range of community based groups running after school as well as some workshops delivered in schools which will support children with developing social and emotional skills and resilience through activities or skills development.
The balance between 1:1 work and group delivery will change according to services commissioned so the post holder will need to be flexible accordingly.
We are ideally looking for someone for this role who is in easy proximity to South London as we have a number of children South of the river that need support.
Click to see the full job description and find out more about this role.
The client requests no contact from agencies or media sales.
Family Futures is seeking an Independent Person to play a pivotal role in ensuring the excellence of our adoption services.
Family Futures is a not for profit, voluntary adoption agency, independent fostering agency and therapy centre nestled in the heart of Finsbury Park, North London. Recognised as ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time, we specialise in providing assessment and treatment services for children who are traumatised or have attachment difficulties, alongside support for adoptive parents, special guardians, kinship carers and foster carers.
What you’ll do
As our Independent Person, you will be tasked with assessing adherence to national standards, legislation, and best practices through bi-annual inspections. Your insights will be invaluable in upholding the highest standards of service delivery.
Enjoy the flexibility of remote work with the ability to collaborate using tools like Microsoft Teams.
Why Family Futures?
- Make a real difference in the lives of children by ensuring safe and ethical adoption practices.
- Work independently with the support of a dedicated team.
We are looking for someone with:
- Strong knowledge of adoption legislation, national standards, and best practices.
- Experience conducting independent inspections and audits.
- Excellent analytical and problem-solving skills.
- The ability to work independently and manage your time effectively.
If you're passionate about child welfare and want to contribute to a rewarding cause, we encourage you to apply!
Please note: This role offers remote work with occasional in-office visits for inspection preparations.
The client requests no contact from agencies or media sales.