Contract Jobs
Salford Foodbank provides emergency food parcels to local people who are referred to us in crisis. Food is donated, sorted and packed at our warehouse, then delivered to our 7 centres across Salford, where teams of volunteers greet people as they pick up their food parcels. People can also access support and advice at our centres to help them maximise their income and ensure they are less likely to need to use the foodbank again.
You’ll be joining a friendly team of 6 part-time staff, 6 Trustees and approx. 80 volunteers, all dedicated to supporting people facing hardship. We are part of The Trussell Trust, a nationwide network of foodbanks.
Rate of pay: £21,000 per annum for 22.5 hours per week (£35,000 FTE pro-rata)
Full-time / part-time: Part time role 22.5 hours per week (flexible, home based within the North West with some contact hours at Salford Foodbank warehouse/office)
Temporary / permanent: Fixed term contract role for 18 months, with opportunity to extend based on funding
- This is an exciting opportunity to join Salford Foodbank in a new role, accountable to the Foodbank Manager and the board of trustees. As the need for Foodbank services continues to grow Salford Foodbank has developed and expanded. The staff and volunteer team have increased, and we have embarked on new projects to support those that use the Foodbank.
- In order to maintain our current services and further develop, we need to grow our annual fundraised income.
- Through this new organisational role, you’ll proactively create and grow fundraising income, reach, and support from grant giving trusts and foundations as well as corporate organisations across Salford and Greater Manchester.
- Through your fundraising expertise, you will have a proven track record of growing income and building relationships with trusts and foundations as well as corporate partners to achieve and exceed annual income targets and KPI’s. You’ll have the capacity to create and craft compelling funding proposals that successfully engage and attract donations.
Key Responsibilities:
- Through excellent, comprehensive and considered research, you’ll identify and prioritise a pool of potential grant giving trusts and foundations funders for Salford Foodbank. You’ll forge relationships with those funders, develop and submit timely and winning funding applications.
- You’ll manage the ongoing relationships with grant giving trusts and foundations funders, ensuring they receive excellent stewardship, timely reporting and doing all you can maximising potential for further funding
- You’ll proactively identify, engage and build good relationships with prospective corporate donors, successfully securing them as funding partners. Alongside this you’ll deepen engagement and grow our relationships and partnerships with existing corporate donors.
- Working with colleagues across Salford Foodbank, you’ll develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage grant giving trusts, foundations and corporate partners and that can successfully align our vision and work with their needs, motivations, areas of interests and values.
- You’ll research potential funding opportunities from the local council and local authorities.
- You will develop, monitor and manage a fundraising portfolio. You’ll establish a fundraising pipeline, including a range of KPI’s that can be tracked and that will enable you to make informed projections regarding future income.
- You’ll work collaboratively with other Trussell Trust food banks across the Greater Manchester area, identifying and progressing opportunities for joint funding proposals and partnerships.
- You’ll forge strong relationships with colleagues across the wider Trussell Trust network, sharing best practice and learning from other charities across the network. You’ll proactively take advantage of any fundraising training and skills development opportunities and engage with any joint fundraising opportunities.
- You’ll be willing to carry out other reasonable duties contributing to the overall aims of the Foodbank.
Skills
- You’ll have good, established experience of trusts and foundations fundraising as well as corporate partnerships fundraising.
- With excellent written and verbal communication and relationship management skills. You’ll be able to inspire and motivate new and existing funders.
- You’ll have experience of setting, managing and reporting against fundraising KPI’s.
- You’ll be tenacious and able to embrace, develop and shape a new role. You’ll be well organised, proactive, and a self-starter who is able to self-motivate.
- You’ll be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
- You are supportive of the goals, Christian ethos, values and vision of Salford Foodbank.
Closing Date 5pm on Friday 31st May.
Interviews will take place the week beginning Monday 17th June.
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Job description
Caseworker Role (OISC Level 1, 2 and 3)
About us
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.
RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.
Why work for us
Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.
What you will be doing
All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.
· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.
· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.
· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.
· To deliver presentations and represent RMC at meetings/events when required by management.
· To take responsibility of projects related to the job
Working within the team
· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.
· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.
· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.
Casework and advice
· To offer advice & casework to service users with various aspects related to their immigration case.
· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.
· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.
· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
Other
· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.
· To represent RMC at external meetings and events when required by senior colleagues.
· To maintain effective working relationships with partners and stakeholders.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
___________________________________________________________________
OISC Level 1
Skill / experience Essential Desirable
· OISC Level 1 Accreditation or equivalent
· Commitment to working towards level 2
· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.
· Ability to communicate complex information clearly to distressed clients.
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.
OISC Level 2
Essential Desirable
· OISC Level 2 Accreditation or equivalent
· Commitment to working towards Level 3
· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications
· Ability to communicate complex information clearly to distressed clients
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as
· establish boundaries to avoid emotional over involvement.
OISC Level 3
Essential Desirable
· OISC Level 3 Accreditation or equivalent
· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.
· Ability to communicate complex information clearly to distressed clients.
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.
The client requests no contact from agencies or media sales.
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Purpose and Scope of the Role
To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.
Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.
There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients.
Main duties and responsibilities
Manage a caseload of clients/households:
· Provide initial reception and orientation at client’s homes and within their local community settings
· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.
· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs.
· To be the lead contact for all agencies and responsible for coordinating support for your key clients.
· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.
· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements
· Where possible deliver the service in a community language
· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to:
· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.
Welcoming families upon arrival
· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
· Working with Social Services to ensure all special needs are addressed;
· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.
· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.
· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.
· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.
· Ensuring that refugees understand their financial rights and responsibilities
· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.
· Support refugees with mandatory reconsiderations as required.
· Support with access to individual grants if required.
· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
· Registering and supporting children with local schools;
· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults;
· Signposting and assisting in training, education and employment to ensure long term independence
· Refer into other provision as provided by third party organisations
· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.
· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.
· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.
· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.
· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.
· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.
· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.
· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.
· To keep full, accurate and up-to-date case records.
· To provide written and oral reports as required.
· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries
· To carry out monitoring and evaluation processes as appropriate
For the Charity
· To play an active role in one or more RMC’s working groups as required.
· To liaise with other teams in RMC as appropriate.
· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork.
· To participate in supervision, appraisal and training as agreed with the Manager.
· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).
· To carry out other duties consistent with the nature of the post, and in furtherance of the project.
· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities.
The above duties will be prioritised by the Head of Services in consultation with the post-holder. The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.
A DBS check will be carried out for this post.
Flexibility
To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Experience and Skills
Desirable
Essential
Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement.
X
Experience of comprehensively assessing need and creating risk management plans for multiple individuals.
X
Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.
X
Experience of working with a wide range of professionals to access needs led intervention.
X
Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients.
X
Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement.
X
An understanding of the issues facing refugees during integration to a new community.
X
Good knowledge of the services available to support refugees.
X
Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.
X
Good organisational and monitoring skills, with the ability to prioritise.
X
Excellent administrative skills including good computing skills and the ability to use I.T. applications.
X
Understanding and a commitment to diversity and equality, with demonstrable cultural competence.
X
Ability to lone work and complete delegated task with own initiative.
X
Ability to be flexible to the needs of the organisation.
X
Enthusiasm and willingness to agile working and outreach activities.
X
Ability to speak a community language
X
Good local knowledge
X
OISC (Office of Immigration Services Commission) regulated
X
Experience of providing outreach support to families in their home and in community settings
X
Car driver
X
The client requests no contact from agencies or media sales.
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Job Purpose
Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.
The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.
The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.
You can download a PDF of the full job description for this role at the bottom of the page.
Place of Work
The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
- Deliver monthly wellbeing peer support groups/workshops
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
- Provide housing advice
- Link in with specialist debt and money support agencies
- Provide information on employment opportunities and training support for clients
- Signpost to other relevant services in the boroughs, or further afield
Person Specification
Knowledge & Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
- Knowledge and understanding of Mental Health problems and how they are impacted by social issues
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills & Attributes
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Facilitate and deliver peer support groups for longer term improved wellbeing
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Strong organisation and administrative skills
- Flexibility in overall approach to work
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Administrators handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This is a 12-month fixed term contract, or on return of the substantive post holder, due to a secondment. This role will you to be in the office 2-3 days per week depending on business needs.
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £22,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 19th May 2024 with interviews likely to be held week commencing the 27th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
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At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.
We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
We are looking for a dynamic individual to take on the day-to-day running of the Digital Champions project and network. Digital Champions are volunteers who inspire and motivate others to get online, while encouraging and supporting them to develop their digital skills and confidence. As the project continues to evolve, there will be an increased focus on Digital Champions placed in local health care settings across the borough. Digital Champions will operate at local community venues including Community Pharmacies, Phlebotomy clinics, and at community events, with a strong focus on NHS App promotion to Bexley residents. This is an opportunity to be at the centre of an exciting, innovative partnership project, working closely with the statutory and voluntary sector partners in taking the scheme into a new phase of development. If you are an individual passionate about community development and ensuring that digital inclusion remains an important part of the agenda in Bexley, we would love to hear from you.
Key Duties:
- To be the first point of contact for the existing network of Digital Champions in the borough, and support organisations to recruit, onboard and manage new Digital Champions.
- To directly manage a pool of Digital Champions under BVSC and lead on recruitment, onboarding, and training.
- To organise regular online and face-to-face meetings for Digital Champions.
- To develop and implement a communications plan that raises awareness of the Digital Champions Network in Bexley and of the challenges and opportunities digital inclusion presents.
- To explore new opportunities with partners and the sector more broadly in a way that aims to expand the digital champions project and create a more digitally inclusive culture for Bexley residents.
- To organise regular events, training and information sessions for Digital Champions based on needs.
- To collect data and write reports on the project for presentation to partnership committees and health and wellbeing boards.
- To represent Bexley Digital Champions at London-wide and national forums and conferences.
- Attend staff meetings, supervision and training as required.
- Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
- To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
- Undertake any other duties that may reasonably be assigned from time-to-time including travel throughout the borough to attend events, answer phone enquiries, occasionally on evenings/weekends, meet with volunteers and organisations.
- To support the Volunteer Centre on an adhoc basis with events, phone line queries and other general activities.
These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services.
Please note that the base for this role is Engine House, Bexley, and will involve regular travel throughout the London Borough of Bexley.
Person Specification
Essential:
Experience of working in a person-centred way in charity, health, or care services
Committed to improving lives and communities
Excellent interpersonal skills with experience of working with people from diverse backgrounds.
Experience of working within a framework of confidentiality and with access to sensitive personal data
Excellent IT skills including previous use of Microsoft Office and CRM database systems
Experience of demonstrating impact and user outcomes
A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
Ability to develop and maintain relationships with professionals and voluntary sector providers across the borough
Enthusiasm, flexibility and a positive ‘can do’ attitude
Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
Desirable
Existing knowledge of local voluntary services and resources
Experience of providing volunteer management and support
An understanding of health inequalities at a local, London-wide, and national level
An understanding of Health and Social Care Services
An understanding of volunteering policies and procedures
Organisational values, who have the right experience and skills for the role
This position will be subject to satisfactory references and DBS check.
Please submit your CV, cover letter, screening questions and monitoring form by 9am on Thursday 3rd June. Applications which do not provide all 3 items (CV, cover letter and screening questions) will not be considered.
You will be advised if you are shortlisted and informed of the interview date which will take place on Wednesday June 12th. If you have not heard from us by Friday 7th June, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted.
*We encourage you to apply early, as applications will be reviewed as soon as they are received*
The client requests no contact from agencies or media sales.
Through the partnership of Macmillan Cancer Support, Self Help UK and the Nottinghamshire Integrated Care System, the Macmillan Beyond Dagnosis service delivers support for people affected by cancer, as well as facilitated access to voluntary and community sector cancer specific support and wellbeing interventions across Nottingham and Nottinghamshire. Support and interventions will be identified using electronic health needs assessments (eHNA’s) and personalised care and support planning. This will provide a structured and clear ongoing support plan for those living with and beyond cancer which are integrated with primary, secondary and community clinical care pathways.
The aim of the service is to provide an improved experience for patients beyond their interactions with clinical services by contributing to the overall holistic approach to supporting people living with and beyond cancer. This will integrate the ‘beyond medicine’ approaches offered by the Voluntary and Community Sector (VCS) into existing and developing cancer pathways.
The Macmillan Beyond Diagnosis Service also includes the NUH Cancer Prehabilitation service, where we provide the Beyond Diagnosis model through the Social Prescriber Link Worker role.
The client requests no contact from agencies or media sales.
This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows).. Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer. (in line with NHS England and NHS Improvement - QOF Quality Improvement domain 20/21 – Early diagnosis of cancer).
You will work in partnership with GP surgeries to give non-medical support that maximises patients’ wellbeing through their Cancer journey. The primary role is to do Cancer Care Reviews, with access to each surgery’s IT systems to track patient lists, document, and communicate with practice staff. This role will involve liaising with services from within the NHS structure as well as external services, so you will need to be skilled in navigating intricate processes and organisational structures from both the inside and the outside. You will also help with improving screening uptake and community engagement, building relationships with local services and groups to further enhance the support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a full time experienced administrative officer to support our Best Years Hub. This role will act as the first point of contact for all services users and volunteers who are referred to the hub.
The ideal candidate will have at least 3 years experience in a similar role, good administrative skills, a pleasant and helpful telephone manner, good attention to details and experience of using all Microsoft packages, WordPress, Canva and all social media platforms.
The client requests no contact from agencies or media sales.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.
You will support the design, delivery, evaluation and resourcing of projects, by providing high-quality support and co-ordination as a member of several project delivery teams. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team.
You will be self-motivated and committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of, and an empathy with, the culture and values of the VCSE sector.
Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues, communities and partner organisations. There may also be opportunity to work on other innovative Action Hampshire projects. In this role you will be able to grow valuable experience of the voluntary sector and know you are making a real difference to people and communities across Hampshire.
There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability.
We work collaboratively in support of strong, connected and equitable communities.
The client requests no contact from agencies or media sales.
Are you looking for a fulfilling career in Fundraising? The Level 3 Fundraiser Apprenticeship is a new and exciting route into the world of fundraising and the RSPB are delighted to be on the lookout for an apprentice to join our dynamic fundraising team. This opportunity is only available in England.
Level 3 Fundraiser Apprentice – England
Reference: APR20249517
Location: Flexible in England
Salary: £23,401.00 - £24,890.00 Per Annum
Benefits: Pension, Life Assurance, 26 days annual leave
The training you will undertake from this 13-month course coupled with the RSPB induction programme and on-the-job learning will provide you with the skills, behaviours, and knowledge to identify, build and maintain relationships to raise financial (such as funds) and non-financial support (such as raising awareness) for the RSPB.
About the RSPB
The RSPB is the country's largest nature conservation charity, inspiring everyone to give nature a home. Together with our partners, we protect threatened birds and wildlife so that our towns, coast and countryside will once again teem with life.
About the Role
Did you know that one-third of the RSPB's income comes from memberships? Our members are the backbone of our work, providing essential support through their generous donations which helps us in our efforts to give nature the home it deserves.
Through your studies/coaching and mentorship you will learn to engage in meaningful conversations to highlight the benefits of becoming an RSPB member and showcase how their contributions make a significant impact on our conservation efforts. The role will involve working 3 out of 4 weekends.
Responsibilities:
- Each day you will travel to different venues in your RSPB van, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and generating new RSPB memberships via direct debits.
- You will attend regular meetings with your Area Manager and regional Teams and either virtually or on occasions in person. You will undertake your course virtually.
- You will have 6 hours per week dedicated to study, which would be in addition to your development day where you will undertake training and development to further support you in your role.
Benefits:
- Comprehensive training provided both by the RSPB and the training providers - The course is designed to fit around your professional commitments, while providing you with a supportive one-to-one coaching relationship normally reserved for senior executives. - Your Professional Development Expert will work with you over 13 months to support you to complete the Diploma. They are your own personal coach!
- Company van with fuel and parking costs covered.
- Competitive salary of between £24,890.00 and £26,720.00 once training is completed.
- 34 days of annual leave (including bank holidays)
- Employee Assistance Program. We believe that fostering employee wellbeing is good for our employees and for the RSPB. We actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice.
- Upon completion you will be awarded a Level 3 Apprenticeship Certificate in Fundraising.
You will also have opportunity to meet other apprentices, learn about ethical fundraising, learn what motivates people to donate, understand how storytelling works in fundraising, gain understanding on how to build rapport and trust. Your apprenticeship course and working with our existing fundraisers will help you develop the necessary skills in how to fundraise successfully.
Requirements:
- Driver's license valid for use in the UK.
- Willingness to work 3 out of 4 weekends.
- Ability to work outdoors and independently - One day you could be outside a store on the Highstreets, the next at one of our reserves. Wherever you will be working for the day you will have 4 weeks’ notice in advance. Initially you will be teamed up with a buddy but eventually you will work alone.
- GCSC (English and Math's) – preferable. If not, you will be expected to do an additional functional skills element to your apprenticeship.
Additional Information
- We can offer 4 and 5 working day contacts.
- Opportunities currently available in Oxford, Hampshire and Lancashire/Cumbria. More locations to be confirmed.
- Course Launch date – 18th of September 2024
- We will need you to apply straight way and in the interim you will undertake the RSPB training and induction, meet the team, and get all that you need before you start your course.
Closing date: 23:59, Sunday 26th May 2024
Please note: We are actively recruiting- interviews will be conducted as soon as applications come in. We reserve the right to close this advert at any time!
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.
You will be required to upload a CV and complete a short application form. Please include a cover letter on the same document as your CV explaining why you are interested in this opportunity.
No agencies please.
Family Support Worker
12 Month Fixed Term Contract
To cover the North East of England
£21,000 pa + benefits (company car, 25 days annual leave and pension)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our North East Care Team.
Reporting to the Family Support Manager out of our North East Care team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand the processes of grief, loss and change - and how best to help others deal with its impact
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
How to apply:
Please visit our website via the link and apply online.
Interviews will take place either on Teams or at our North East Care team office, with the dates to be confirmed.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
We are an equal opportunities employer and a Best Companies One-Star rated organisation.
We're looking for an inspirational person to join us as an Assistant Manager and work in some of our shops in West Scotland, providing cover in busy periods or for staff absences. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.
Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.
Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.
Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first.
Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.
About the role:
Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role.
As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.
Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site.
In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities.
Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications.
If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!
Key responsibilities include:
- Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
- Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.
Essential requirements include:
- Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people).
- Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience.
Key dates:
- Closing date: Tuesday 28 May, 9am
- Interviews: w/c 10 June
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Main responsibilities will include:
Prospecting and research
• Research the funding market, tracking and identifying suitable high value tendering, commissioning and partnership opportunities and funding streams, in line with Artswork’s strategic plans, priorities, Fundraising and Social & Ethical Policies
• Conduct regular, timely reviews of published tenders and funding opportunities, in order to make recommendations to the Head of Business Development on which ones to pursue
• Establish a focused, qualified pipeline of prospective funders, investors, sponsors and donors Bid development
• Working to the strategic guidance of the Head of Business Development, prepare funding bids, tenders and sponsorship proposals, meeting funders' procurement and management requirements
• Develop realistic, costed delivery plans and budgets for proposals, working with the Head of Budgets, Contracts & Policy
• Lead the budget development process for bids, ensuring compliance with Artswork’s internal finance policies and funder requirements
• Coordinate the input of relevant stakeholders into the bid development process, ensuring they are aware of what is needed and by when, bringing everything together in a timely manner
• Effectively manage multiple funding deadlines to ensure no key opportunities are missed
• Establish an efficient and effective internal process to manage the bid lifecycle, including ensuring effective Go/No-Go decision-making processes are followed and that bid design achieves the right balance of price, risk management and design quality Stakeholder management
• Develop and implement a plan to secure ongoing relationships with grant givers, commissioners and sponsors, to retain their support into the future
• Coordinate the input of the Sales, Marketing and Communications team into proposal design
• Work with the Evaluation and Impact Manager to put in place monitoring and reporting arrangements in line with commissioner, sponsor or funder expectations Information management and compliance
• Establish robust systems for the efficient planning and tracking of pipeline and bid activity ensuring compliance with Data Protection, Artswork’s operational requirements and policies
• Continue the development of Artswork’s bid content library to ensure availability of relevant, validated materials that can be readily customised for new proposals 3 Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
• Support the Head of Business Development to provide timely progress reports against income targets
• Contribute to the development of Capsule CRM to ensure that the Artswork’s implementation of the platform meets the requirements of the Fundraising and Development function
• Ensure Artswork’s fundraising activities are compliant with the fundraising regulatory environment General Requirements for Artswork Posts
• Maintain positive professional relationships with our participants, partners and stakeholders
• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental Policies
• Be a committed champion for Artswork’s Anti-Discrimination Charter
• Maintain and develop personal skills and knowledge through appropriate training
• Perform own administrative duties
• Maintaining positive professional relationships with our participants, partners and stakeholders
The client requests no contact from agencies or media sales.