Full-time jobs

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.  

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East Midlands region, which includes: Derbyshire Leicestershire Lincolnshire Northamptonshire Nottinghamshire Rutland

There will be occasional travel around the East Midlands Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Sunday 22 February 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.  

Interviews:  TBC

Lead a once-in-a-generation capital campaign and help shape the future of wildlife rescue in Shropshire.
Cuan Wildlife Rescue is seeking an ambitious, relationship-driven Fundraising and Capital Campaign Lead to grow our income, profile and partnerships at a pivotal moment in our history. As we embark on an exciting capital build programme to create a new, purpose-built wildlife hospital, you’ll play a central role in securing major gifts, building corporate partnerships, inspiring high-value supporters and opening new doors for Cuan’s future. This is a hands-on, outward-facing role for a confident networker and storyteller who loves building relationships, spotting opportunities and turning passion into impact, working with a passionate team to make a lasting difference for wildlife.

Help young people move from potential to paid employment, apprenticeships and sustainable careers.
Join a relational, youth-centred organisation where employer engagement is purposeful and progression is personal.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity, supporting them to build confidence, skills and direction. Our programmes combine vocational training, leadership development and wellbeing support to create meaningful pathways into work.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we support young people, engage employers and hold high expectations with care.

We are recruiting an Employability & Progressions Officer to join our frontline team in Thamesmead and Lewisham.

As an Employability & Progressions Officer, you will deliver employability sessions, provide 1:1 progression support and coordinate employer engagement activity that leads to real jobs, apprenticeships and training opportunities.

The Employability & Progressions Officer plays a vital role in bridging programme delivery and the workplace — ensuring young people are prepared, supported and able to sustain progression once they move into employment.

Key Responsibilities:

• Deliver practical employability and work-readiness sessions

• Provide 1:1 support around CVs, applications, interviews and progression planning

• Coordinate employer engagement including site visits, mock interviews and recruitment activity

• Secure placements, apprenticeships and employment opportunities

• Support young people during placements and early employment to aid sustainment

• Maintain accurate progression tracking and outcome reporting

We’re looking for an Employability & Progressions Officer who believes deeply in young people’s potential, communicates confidently with employers and thrives in community-based, fast-paced environments.

Full Job Description and Person Specification attached. Please review before applying.

#EmployabilityOfficer #ProgressionsOfficer #YouthEmployment #Apprenticeships #EmployerEngagement #LondonJobs

Be the visible connector who brings young people into opportunity and shares their stories with authenticity and care.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity, supporting them to build skills, confidence and direction. Our programmes combine vocational training, leadership development and wellbeing support to create real pathways into work.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we engage with young people, how we communicate externally and how we build partnerships in our communities.

We are recruiting an Outreach & Communications Officer to sit at the intersection of programme delivery, recruitment and community engagement.

As an Outreach & Communications Officer, you will maintain a visible presence within YouthBuild programmes while leading relationship-based outreach and authentic communications. This role is grounded in proximity to delivery — ensuring recruitment messaging and storytelling reflect real lived experience, not assumptions.

The Outreach & Communications Officer plays a key role in building referral networks, engaging young people directly and amplifying youth voice across digital and community spaces.

Key Responsibilities:

• Lead learner recruitment through in-person, relationship-based outreach

• Build and maintain strong referral partnerships across schools, colleges and community organisations

• Maintain consistent programme presence to build trust and insight

• Capture and create ethical, youth-centred content aligned to safeguarding guidance

• Manage digital channels and recruitment communications

• Represent YBVUK at community and sector events

We’re looking for an Outreach & Communications Officer who thrives in community spaces, builds trust easily, communicates clearly and believes deeply in the potential of young people.

Full Job Description and Person Specification attached. Please review before applying.

#OutreachOfficer #CommunicationsOfficer #YouthOutreach #CommunityEngagement #YouthRecruitment #LondonJobs

Membership and Registry Officer (Temporary) 4-week temporary assignment · Immediate start · £15.93 per hour · 1 day per week on site (London)

Are you passionate about supporting people, providing guidance, and keeping essential processes running smoothly? We are looking for a Membership and Registry Officer to join our client on a temporary basis, helping deliver a high-quality experience to members, prospective registrants, and key stakeholders.

This role is ideal for someone who thrives in a customer-focused environment, enjoys working with data and CRM systems, and is confident communicating across a range of channels. You'll play an important part in supporting membership and registration processes, ensuring accuracy, consistency and excellent service.

About the Role:

You will support the Membership and Professional Standards Department to:

• Provide efficient administration for membership and registration processes
• Process applications, elections, reinstatements and transfers
• Respond to membership and subscription enquiries
• Maintain and improve data integrity within the CRM
• Support recruitment, engagement and retention activities
• Contribute to departmental targets for subscriptions, recruitment and retention

What You’ll Do Membership Recruitment and Retention

• Provide guidance to prospective and upgrading members via email, phone, video call and social media
• Support the conversion of new and existing enquiries into membership and registration
• Record and monitor recruitment and retention activity, producing clear statistics and reports
• Assist with communications to existing, new and prospective members
• Create and coordinate recruitment and retention campaigns, including related CRM administration
• Actively follow up leads and enquiries
• Assist with company annual payment scheme administration
• Update member records with accuracy and care

Marketing and Communications Support

• Help deliver clear and consistent messaging on membership and registration benefits
• Contribute copy and digital content for newsletters, social media, and website blogs
• Support promotional activity across digital platforms
• Assist with creating content such as case studies, fact sheets, FAQs and digital assets
• Support with the design and production of promotional materials for events and campaigns

Administration, Subscriptions and Data Management

• Respond to enquiries via email and phone
• Support processing of membership and registration applications
• Handle reinstatements, transfers and dual registration requests
• Support annual subscription communications and renewals
• Process payments (credit card, cheque, BACS) and issue reminders, notices and receipts
• Assist with annual and monthly Direct Debit processes
• Support subscription reconciliation and data management
• Maintain CRM data, ensuring accuracy of records, demographics and post-nominals
• Issue usernames, passwords and updated correspondence as required
• Assist with Branch and Committee data updates

What You’ll Bring

• Experience in a membership organisation, professional body, or customer-focused environment
• Ability to provide clear, accurate advice by email, phone and in person
• Strong written and verbal communication skills
• Excellent organisation skills and the ability to manage day-to-day work effectively
• A collaborative approach and ability to build rapport with stakeholders
• A high level of accuracy and attention to detail
• Confidence using multiple IT systems, especially Microsoft tools
• Ability to analyse data and present information clearly

How to Apply:

To apply for the Membership and Registry Officer role, please reply and upload your CV quoting reference 82451SOH and we can provide more information to you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Be the consistent, trusted presence who helps young people grow in confidence, leadership and belief in what’s possible.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity. We combine leadership development, employability, wellbeing support and community action to create real pathways into work and long-term progress.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we hold boundaries, build trust and maintain high expectations every day.

We are now recruiting a Youth Development Officer to join our frontline programme team.

As a Youth Development Officer, you will build professional, trusting relationships with young people and deliver structured group sessions and mentoring that support personal growth, resilience and readiness for progression.

The Youth Development Officer plays a vital role in shaping positive programme culture — modelling consistency, safeguarding practice and values-led behaviour across all activity.

Key Responsibilities:

• Deliver structured workshops and group sessions aligned to programme plans

• Provide 1:1 mentoring using strengths-based and restorative approaches

• Create inclusive, emotionally safe learning environments

• Uphold safeguarding procedures and trauma-informed practice

• Maintain accurate attendance, case notes and outcome tracking

• Contribute to programme events, team reflection and continuous improvement

We’re looking for a Youth Development Officer who believes deeply in young people, communicates clearly, maintains strong professional boundaries and thrives in community-based environments.

Full Job Description and Person Specification attached. Please review before applying.

#YouthDevelopmentOfficer #YouthWork #YouthEngagement #TraumaInformedPractice #YouthSector #LondonJobs

The Talent Set is delighted to partner with a prominent Arts and Heritage organisation on a fantastic Digital Project Manager role. This is a 12-month contract covering maternity leave, offering a unique opportunity to lead key digital initiatives at an organisation attracting over 150,000 visitors annually.

 

Key Responsibilities:

• Manage day-to-day digital projects, ensuring timely delivery and stakeholder engagement.
• Lead the redevelopment of the organisation’s website, coordinating with external agencies and internal teams.
• Oversee CRM and ticketing system integration projects from initiation to implementation.
• liaise with technical partners to translate project requirements into actionable plans.
• Monitor project budgets and ensure delivery complies with organisational standards.
• Support early-stage digital audience planning and strategies.
• Communicate progress effectively across teams, advocating for the digital vision.

Person Specification:

• Proven experience in managing digital projects within a cultural, arts, or heritage setting.
• Strong understanding of website development, content management systems, and digital platforms.
• Excellent stakeholder management and communication skills, capable of translating technical language.
• Experience working with external agencies, ideally web development teams.
• Organised, pragmatic, and adaptable to evolving project scopes.
• Collaborates well within diverse teams and can effectively advocate for digital initiatives.
• Previous experience in managing or supporting digital transformations or upgrades preferred.

What’s on Offer:

Salary: £42,000 per annum

Hybrid Working: 2-3 days in London office

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Location: Covering our Dorset service – This can be a hybrid role based on service demands

Salary: Grade 5 - £37,739 or Grade 6 - £43,338 per annum depending on experience

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: Wednesday 18th February 2026 at 11.30 pm

Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice.

If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role

You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the HUB.

About You

In this role, you will:

• Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work

• Deliver high-quality legal advice and representation under our Legal Aid contract, including at Bournemouth and Weymouth County Court

• Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation

• Work closely with our Dorset Hub team to strengthen housing rights awareness across Dorset

• Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Overview of the post

To work as part of the Neighbourhood Support Team (NST) co-ordinating and developing a wellbeing programme for the benefit of the Braunstone Community.

Main responsibilities and duties

To:

1. Coordinate and develop a wellbeing programme that supports the mental health and wellbeing of NST service users and the wider Braunstone community of LE3 1.

2. Support individual service user wellbeing by referring into activity delivered by NST and other local community partners.

3. Undertake regular wellbeing check-ins with service users to monitor progress and impact of engagement with wellbeing activity, utilising WEMWBS to measure outcomes.

4. Update the company’s CRM system with participant information in line with GDPR and record progress and impact.

5. Develop, implement and maintain effective monitoring and recording systems: capturing and recording data to demonstrate the programme reach, providing reports and other information as required.

6. Support the Service Manager to maintain accurate budgets and financial records especially for monitoring funding grant returns.

7. Support the Service Manager in the development of funding bids to support delivery and expansion of the wellbeing programme.

8. Build and maintain partnerships which will support the development of wellbeing programmes.

9. Source, arrange and co-ordinate facilitators and practitioners suitable to deliver any planned activity.

10.  Ensure that adequate risk assessments are undertaken prior to any activities and that confidentiality and safeguarding protocols are followed.

11.  Support the Communications and Project Support Worker to promote the programme by developing copy and marketing material for circulation on the various company social media platforms and website.

12. Develop and deliver sessions and/or support the supervision of wellbeing activities including the staff and volunteers where applicable.

13.  Represent and champion the services provided by NST as required at external events and meetings.

14.  Work in partnership with the Wellbeing Facilitator to ensure that the social group programme of activity is developed and delivered in line with the overarching wellbeing programme.

15.  Work in partnership with the Food Hub coordinator to develop a food activity programme using the commu7nity kitchen facilities that is delivered in line with the overarching wellbeing programme.

General Duties:

16.  Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination the team’s activities.

17.  Undertake administrative and maintenance duties that assist in the smooth running of the NS base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management; and visitor service and care.

18.  Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.

19.  Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.

20.  Work outside normal office hours and at weekends as and when required.

21.  To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.

22.  To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.

This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

 

Person Specification

 

Post: Wellbeing Coordinator

Qualifications and Experience E= Essential / D= Desireable

Experience of developing and coordinating mental health and wellbeing programmes E

Experience of working in a busy environment  E

Experience of developing and writing funding applications  D

Experience of working in the charitable/voluntary sector  D

Knowledge

Understanding the impacts of wellbeing services on participant mental fitness  E

Knowledge of sector wellbeing service provision  E

Knowledge and experience of supporting vulnerable clients  E

Knowledge of safeguarding procedures for both adult and child protection   E

Health and safety  E

Has an understanding of the needs of deprived communities and barriers and challenges facing individuals and service providers  E

Understanding of and commitment to equality of opportunity  E

Skills

Excellent organisational skills and experience E

Excellent verbal and written communication skills  E

Strong ICT skills especially with Microsoft Office  E

Problem-solving skills and ability to adapt and act accordingly to situations  E

Ability to remain calm under pressure when dealing with challenging situations  E

Good time management skills to be able to support the needs of multiple people  E

Ability to make good, positive relationships with people, their families along with external agencies and partners  E

Ability to keep accurate records and a good understanding of the importance of data  E

Personal

An interest in helping other people, regardless of their circumstances  E

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need  E

Trustworthy, reliable and able to keep matters confidential  E

A high level of patience and emotional resilience  E

Ability to contribute effectively to a small team  E

Calm and professional  E

Other

Right to work in the UK  E

Satisfactory DBS check  E

Full and clean UK driving Licence  E

Senior Events & Community Engagement Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role Title: Senior Events & Community Engagement Manager
Salary: £49,370 to £50,797
Location: London-Hybrid
Tenure: Full Time, Fixed term (10 - 12 months)

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you an exceptional fundraiser with a passion for building meaningful supporter relationships?

Do you thrive in a collaborative, fast-paced environment where innovation and community impact sit at the heart of what you do?

Then we'd love to hear from you!

We are seeking a Senior Events & Community Engagement Manager to lead the stewardship function of our Events & Community Engagement Team. In this pivotal role, you will oversee high-quality supporter journeys, design stewardship strategies that inspire action, and champion values-driven engagement with individuals, groups, and corporate partners.
This is a fantastic opportunity to shape the future of community and events fundraising at ActionAid UK; empowering supporters, strengthening partnerships, and increasing vital income for women and girls worldwide.

The successful candidate will ensure that stewardship plans are designed to strengthen the connection between supporters and ActionAid UK’s mission, deepening understanding of the charity’s work with women and girls worldwide. The position also involves seeking and nurturing opportunities with schools, universities, community groups and corporate partners who are interested in employee fundraising. By developing these relationships, the post holder will help secure income and build long‑term engagement that supports ActionAid’s global mission. The role is well suited to someone who thrives in a collaborative environment, enjoys developing new approaches and is motivated by the potential for community impact. The role includes direct line management of two Events and Community Engagement Officers. The manager is expected to support their development, encourage an ambitious and positive team culture and contribute to wider organisational initiatives. Participation in cross‑departmental projects, staff briefings and internal working groups is a regular feature of the post, as is modelling ActionAid UK’s feminist leadership behaviours.

What We’re Looking For

• Proven experience designing and delivering community and events supporter journeys.
• Strong track record in relationship management across diverse audiences.
• Experience of digital engagement and online fundraising tools (e.g., JustGiving, Enthuse).
• Experience managing budgets and reporting against financial and non-financial KPIs.
• Excellent written and verbal communication, able to present confidently to partners and supporters.
• Experience managing direct reports.
• Strong problem-solving and strategic thinking skills.
• Commitment to feminist values, anti-racism and ActionAid’s mission for women and girls.

Working for ActionAid UK offers the opportunity to contribute to an organisation with a long history of championing women’s and girls’ rights. Staff benefit from flexible working options and an inclusive environment that welcomes applications from individuals who are underrepresented in the charity sector. The organisation is committed to ensuring that all employees feel respected, supported and able to fulfil their potential.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

Monitoring, Evaluation and Learning Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role Title: Monitoring, Evaluation and Learning (MEL) Manager-Mat Cover
Salary: £49,370 to £50,797 Pro-Rata
Location: London-Hybrid
Tenure: Fixed term-8 months (External Secondments Considered)

(Interviews likely W/C 23 February)

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you an experienced monitoring and evaluation specialist in the humanitarian sector?

Have you successfully built relationships with a variety of stakeholders to generate learning in humanitarian responses? 

Then we'd love to hear from you!

This is an exciting opportunity for a senior MEL professional who wants their expertise to directly support women-led change, influence donor practice, and shape learning across a global federation.

ActionAid UK is looking for an experienced and values-driven Monitoring, Evaluation and Learning Manager to play a pivotal role in strengthening the quality, impact and accountability of our development and humanitarian programmes. This is a senior specialist opportunity where your expertise won’t sit on a shelf, it will actively shape high-quality development and humanitarian programmes, strengthen accountability to the communities we work with, and help generate the evidence that moves resources, decisions and systems in the right direction. You’ll help ensure our MEL practice is led by feminist principles and decolonising approaches, centring the knowledge, leadership and priorities of women, girls and marginalised communities in the places where we work. Pushing for evidence that reflects lived realities, valuing qualitative and participatory methods alongside numbers, and challenging extractive data collection and “parachute evaluation” approaches will be central to the role.

In this role you’ll sit at the centre of programme quality, business development and learning. You’ll work closely with colleagues across ActionAid UK and the wider ActionAid Federation, bringing strong MEL leadership into proposal development, project design, inception and delivery. You’ll help ensure that our bids and grants are built on realistic and resourced results frameworks, strong log frames and Theories of Change, and practical monitoring approaches that can stand up to donor scrutiny while staying grounded in what matters locally. You’ll be a go-to technical lead for monitoring, evaluation, accountability and value for money across a major institutional funding landscape, supporting work linked to donors such as the FCDO, DEC, Start Fund and UN agencies, among others. You’ll provide hands-on guidance on MEL frameworks, tools and evaluation Terms of Reference, oversee evaluations and consultant management, and help teams build confidence and capability through coaching, training and practical support. As a line manager to up to two MEL Specialists, you will help nurture a confident, skilled and collaborative MEL function that supports high-quality programming across diverse contexts.

Just as importantly, you’ll help ActionAid UK become sharper at learning and telling the story of change. You’ll drive evidence generation on effectiveness, coordinate learning forums and MEL clinics, and document and share examples of impact internally and externally—including through our contract management systems—to influence practice, build credibility and strengthen our profile. You’ll collaborate with colleagues such as the Women, Peace and Security team to support research strategy delivery, maintain strong internal knowledge assets and develop clear, compelling capacity statements for different audiences. 

We’re looking for someone with substantial experience designing and strengthening MEL approaches for humanitarian and development programming, ideally in areas such as women’s rights, VAWG, protection, livelihoods/economic security, resilience and adaptation. You’ll bring deep confidence with results-based planning and participatory approaches, strong knowledge of project cycle management, and a clear ability to coach others and improve systems and not just deliver outputs. You’ll be comfortable representing ActionAid UK externally in MEL spaces and networks, helping to influence policy and practice and building relationships across the sector. 

This role is based in London with hybrid working, requires a DBS check, includes some travel, and offers the chance to be part of an organisation committed to feminist principles, safeguarding, equality, diversity and inclusion, and becoming an anti-racist, decolonised INGO. If you’re motivated by learning that leads to better decisions, stronger programmes and real-world impact for women and girls, we’d love to hear from you. 

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

Are you passionate about bringing art to everyone? Do you believe in the power of digital to engage people with the arts? We’re looking for an enthusiastic Philanthropy Manager to join our friendly and dedicated team.

We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental or social barriers to accessing the arts.

About Art UK

Art UK is an art education charity and the online home for every public collection of art in the United Kingdom. It is making the UK’s national collection of art accessible to everyone online – for enjoyment, learning and research. Art UK brings together art from almost 3,500 British institutions in one of the UK's largest ever arts partnerships and showcases this art to a global audience of 5.5m users per annum. Approaching 60% of this audience is overseas.

Art UK provides significant support to museums and galleries in the UK, by providing them with a shared digital platform to showcase their art collections, reach new audiences, and generate income. Most of these collections would not be able to show their art online without Art UK. The Art UK platform is rich in story content, learning resources for teachers and students, and public engagement opportunities. A shared e-commerce infrastructure helps collections generate much needed commercial income. 

About You

As the Philanthropy Manager, you will be a confident and persuasive communicator, comfortable engaging with supporters and stakeholders at all levels. You will have a solid knowledge of philanthropic giving and a deep appreciation of the value of high-quality donor stewardship. Highly organised and detail-focused, you will enjoy working with data and be skilled at producing compelling content both on and offline. You will bring initiative, creativity and the ability to work independently, while also being a collaborative team player.

The Philanthropy Manager is a new donor-facing role, which will focus on expanding and strengthening a major donor portfolio to increase five and six figure income from individual donors and family trusts for Art UK. You will lead on managing and growing Art UK’s philanthropic giving programme, which includes the Patrons and supporter events programme and our major donor activity. Working within an ambitious team, you will have the support of a freelance Prospect Researcher to identify new prospects, and the Development Manager and CRM Officer to develop donor journeys and relationship management systems. You will report to the Head of Development, work closely with the CEO and Chair of the Philanthropy Board, and collaborate with colleagues across the organisation.

You will actively promote equity, diversity, inclusion, and belonging in all aspects of your work, reflecting your commitment to our organisational values and contributing to a positive workplace culture.

Key Responsibilities

- Build and maintain a robust prospect pipeline through identification, research, cultivation and relationship-building to secure five-figure gifts and long-term support

- Manage a portfolio of mid-level individual donors, converting one-off supporters into deeper donor relationships

- Manage and grow Art UK’s mid-level regular giving programme, strengthening donor relationships through face-to face meetings, events and personalised communication

- Develop donor development strategies, using CRM to analysis and identify higher gift prospects from existing donor pool and maximise giving potential

- Lead on major gifts for annual Big Give campaigns, identifying and securing keystone pledge donors, and leveraging networks to reach giving targets

- Create and implement, effectively and in a timely manner, development plans for each donor to retain and upgrade donors and document all activities in CRM Beacon

- Prepare and personalise correspondence and fundraising materials, including donor stewardship and reports, funding proposals and acknowledgement letters as appropriate

- Work closely with the Marketing team and other colleagues to showcase Art UK’s work and enhance donor engagement

- Organise and deliver events for major donors and prospects (with support from the Development team), including attending events where appropriate

- Support management of the American Friends of Art UK (launching 2026), including donor stewarding and events programming

- Support senior leadership and board members in the preparation and delivery of high-quality donor pitches to secure new philanthropic gifts

- Monitor progress against targets and maintain accurate reporting, including updates to Art UK’s Board of Trustees and the Philanthropy Board

- Ensure pledges and donations are processed efficiently and that donors are thanked promptly and personally

- Work closely with all members of the Development team to ensure prospecting and cultivation activity is aligned and complementary

- Ensure all philanthropic fundraising activity is conducted in line with legal, regulatory and ethical best practice e.g. GDPR and the Chartered Institute of Fundraising Code of Practice

Necessary Skills

- Essential: Experience managing a pipeline of philanthropic supporter prospects, including researching and devising bespoke cultivation plans

- Essential: Proven experience as a major donor fundraiser with a track record of securing five-figure gifts.

- Essential: Proven experience creating, implementing and evaluating philanthropic fundraising strategies

- Essential: Strong strategic thinking skills, with the ability to identify and shape innovative partnership opportunities

- Essential: Outstanding relationship-building and networking skills, including digital engagement

- Essential: In-depth understanding of the philanthropic fundraising environment

- Essential: First-class written and verbal communication skills, with the confidence to engage with a wide range of stakeholders

- Essential: Experience analysing and using supporter data to inform campaigns

- Essential: Strong copywriting, proofing and editing skills

- Essential: Experience using CRM databases with a high level of accuracy

- Essential: Thorough knowledge of fundraising best practice and legislation

- Essential: Self-motivated, reliable and exceptionally organized

- Desirable: Experience planning and managing fundraising events

- Desirable: Experience in donor acquisition through online giving platforms, direct marketing by email and social media campaigns

- Desirable: Active interest in the visual arts and awareness of UK art collections

- Desirable: Experience working with a diverse range of audiences

- Desirable: Experience working on projects with a broad range of partners

- Desirable: Experience of US fundraising and philanthropic giving

Contract terms

- Full-time

- Permanent contract

- Salary £38,000 per annum

- Three-month probationary period

- One-month termination clause

- Work from home, within 2-hour travel time to central London (once monthly travel to London for evening events and meetings required)

Benefits

- 25 days annual leave plus regional Bank Holidays

- Paid Christmas closure period (Christmas Day to New Year’s Day)

- Flexible working hours

- Workplace pension scheme

- Training and development opportunities

- Mental health and wellbeing support

- Above statutory paid sick leave

- Enhanced paid parental leave

- Employee Assistance Programme

- Monthly wellbeing hour

- Trained Mental Health First Aider’s

- Regular staff socials, both virtual and in-person

- Eye tests paid for up to £35, glasses subsidised up to £30

The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.

You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.

You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You will lead on developing cases for support and writing grant applications, helped by the wider staff team.

The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required. 

How to apply

To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to:

Closing date: 17:00 Monday 2nd March 26, with interviews to be held on 10th March 26 online.

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing?

We looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss.

It is a hybrid role with a 60/40 split between working in our office in Westminster and from home.

We will be expanding the team again at points throughout the year. If we do not have the time to contact all applicants in this recruitment round or if you are not successful in this round, there will be future opportunities to apply.

About the role

As a Suicide Bereavement Advisor you will:

• Manage a caseload of assigned clients.

• Provide emotional and practical support to clients over the phone and via email and SMS.

• Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation.

• Provide information and advice about practical issues they may be dealing with.

• Where appropriate, refer them to our Counselling Service and help them to fill in the application form.

• Support them to access other relevant services through signposting.

• Log all contacts in our client management system, ensuring accurate records are kept and maintained.

• Help to identify gaps in our resources and ways to improve our services.

• Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services.

• Attend and contribute to team and staff meetings.

• Work in accordance with our values and follow all policies and procedures.

This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients.

About you

You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor.

Key attributes we are looking for include:

• A warm, empathic manner
• An ability to listen without judgement
• Calmness when dealing with people in distressing or challenging situations
• Able to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence in using digital technology
• Attention to detail, especially when it comes to record keeping

You will live within commuting distance of our office in Westminster.

We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check.Training will be given to the right candidates.