Full-time jobs

Location: Great Britain home-based or London hybrid, with regular travel to London

Every successful bid helps GamCare secure the public-sector contracts and funding needed to keep vital gambling harms support services running and to reach more people who need help. We are now seeking an experienced Bid Manager to lead and strengthen our bid function at a pivotal moment, as gambling support in Great Britain moves to a new statutory commissioning model.

GamCare is the leading provider of information, advice and support for people affected by gambling harms. We deliver the 24/7 National Gambling Helpline, treatment services, prevention programmes and targeted community support across Great Britain. With new opportunities commissioned through bodies including NHS England, OHID, Integrated Care Boards and Local Authorities, this role will help us demonstrate our impact, grow our reach and keep essential support available.

This is a hands-on role with real ownership. You will manage the full tender process, from identifying and qualifying opportunities through to submission, review and mobilisation support. Working with senior leaders, service teams, Finance, Data, Marketing and external partners, you will write and coordinate persuasive, compliant bids, develop clear win themes, and turn complex service models and evidence into compelling funder-focused narratives.

We are looking for an experienced bid or tender professional who can help GamCare compete confidently in a statutory commissioning environment, with a strong track record of writing and managing successful public-sector submissions. You will bring excellent writing and editing skills, strong project management, confidence working with internal experts and external partners, and a good understanding of public procurement. Experience of statutory tenders, NHS or Local Authority commissioning, health or social care, public-sector frameworks, social value, financial modelling or gambling harms would be helpful.

If you are looking for an opportunity to shape a growing bid function at a moment of real change, and to see the direct impact of your work, we would be delighted to hear from you.

The role can be Great Britain home-based or London hybrid. Due to the nature of the role, regular travel to the London office and attendance at stakeholder or market engagement events, including face-to-face meetings, will be required. As a guide, home-based colleagues attend the London office around one day per fortnight, and London-based colleagues around one to two days per week. Flexible and part-time working will also be considered. We will consider reasonable adjustments where required.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee assistance programme with 24-hour support

For further details and to apply please click the apply button.

The closing date for applications is 31st July 2026. 

Interviews: Stage 1 (online): 13 August 2026. Stage 2 (in person, London), if required: 20 August 2026. 

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and welcomes applications from candidates from all backgrounds. We do not discriminate on the basis of any protected characteristic under the Equality Act 2010. Applicants must have the right to work in the UK and be able to meet the travel requirements of the role. Visa sponsorship is only available in limited circumstances.

Please note: Previous applicants for this role, need not apply.

Trainee Debt Adviser

Salary: £28,000 per annum
Hours: 35 hours per week
Location: London (Hybrid working available following probation and business needs)
Contract: Permanent (subject to funding)

We're recruiting on behalf of a specialist London-based charity that supports people experiencing financial hardship through debt advice, money guidance and financial education services.

This is an excellent opportunity for someone looking to build a career in debt advice and make a real difference to people's lives. You'll join a supportive team and receive training and ongoing professional development to become a Debt Adviser.

Key responsibilities

• Supporting clients with debt advice appointments and casework.
• Managing client enquiries and correspondence.
• Gathering and analysing financial information.
• Maintaining accurate and confidential case records.
• Providing tailored, client-focused support.
• Working towards appointment and casework targets.
• Supporting workshops and other services.
• Undertaking ongoing training and development.

About you

We're looking for someone who is organised, empathetic and passionate about helping others. Previous debt advice experience isn't essential.

You'll have:

• Experience in a client-facing or customer service role.
• Excellent verbal and written communication skills.
• Strong listening and interpersonal skills.
• Good numeracy and IT skills, including Microsoft Office.
• Excellent organisational skills and attention to detail.
• The ability to manage competing priorities and meet deadlines.
• A commitment to learning and professional development.
• An understanding of confidentiality and safeguarding.

Experience within the charity, advice or community sector would be advantageous.

Benefits

• 25 days annual leave plus bank holidays.
• Birthday leave.
• Additional annual leave awarded for each year of service (up to 35 days).
• 3% employer pension contribution.
• £200 home office equipment allowance.
• Costco membership.
• Employee Assistance Programme.
• Hybrid and flexible working arrangements following probation.
• Comprehensive training and development opportunities.

Please note that occasional evening or weekend work may be required (TOIL provided). This role is subject to an enhanced DBS check.

This is a fantastic opportunity to develop specialist skills while supporting people to improve their financial wellbeing.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Batley. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. 

This is your chance to play a part in the fundamental change we are striving to achieve. 

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people.

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About the role:

Young people need more than a service that reacts when things go wrong. They need skilled, steady adults who can stay curious, hold hope and help others see the person behind the risk. As Senior Practitioner, you’ll help shape the quality of frontline practice in Camden Young Person’s High Support Accommodation Service, making sure young people are met with support that is thoughtful, consistent and ambitious for their future.

This is a practice leadership role, not a line management role. You’ll work alongside colleagues and young people where support feels stuck, helping the team think through safeguarding, risk, barriers to engagement, support planning, move-on and partnership responses. You’ll hold a caseload where required, contribute to reflective practice and case discussions, and model trauma informed, psychologically informed and strengths-based ways of working.

You’ll also help young people access the right support at the right time, working with partners across social care, CAMHS, youth offending, health, substance use and accommodation pathways. At SHP, you’ll be part of a learning culture that values development, training and career growth — with space to deepen your practice, share your expertise and keep growing while helping young people build trust, independence and a life that feels more their own.

About you:

• You bring strong experience of complex casework with young people, and you know how to balance risk, compassion, boundaries and hope.
• You can coach and guide colleagues without needing formal line management authority, helping people feel clearer, steadier and more confident in their practice.
• You understand trauma, safeguarding, non-engagement, exploitation, mental health and the realities young people may face in high support accommodation.
• You are a strong communicator who can record clearly, share information safely and work well with partners to move things forward.
• You are reflective, organised and solution focused, with the confidence to spot gaps, strengthen practice and keep young people’s progress at the heart of the work.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 26th July at midnight

Interview date: Wednesday 5th August in person at a Young Person's Service

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.

As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.

The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.

The Communications and Marketing Manager is a full-time role responsible for planning, delivering, and evaluating Childnet’s communications and marketing strategy. The role involves managing digital channels, including the website, email newsletters, and social media, to effectively engage children, young people, families, educators, and other partners. Day-to-day tasks include creating clear and compelling content, overseeing communications campaigns for events such as Safer Internet Day, coordinating Childnet's press and media activity, and ensuring consistent branding and messaging across all materials. This role will collaborate closely with the wider Childnet team to promote resources, events, and initiatives, and will monitor analytics to improve reach and impact. This is a hybrid role based in Greater London, with one day a week in office.

To access full details of this role click on ‘Redirect to recruiter’ and download the pdf file titled 'Communications and Marketing Manager Application Pack'. It contains the job description and instructions on how to apply.

Examinations Assistant x2
£26,869 - £29,182 pa, plus excellent benefits
London (including flexible working)
Permanent

We are recruiting for two Examinations Assistant roles to join the Examinations Team within the Professional Standards Department. These are excellent opportunities for organised, customer-focused individuals to join a supportive and collaborative Examinations Team, playing a key role in delivering high-quality assessments for our candidates.

Both positions require excellent communication skills, a proactive approach to customer service and the ability to manage a varied workload. Our Examinations Assistants offer the opportunity to make a real impact on the candidate experience.

One Examinations Assistant will work in Theory the other Examinations Assistant will work for the Head of Exams. More information about the roles can be found on our website via the application link. In your Cover Letter, please indicate whether you have a preference between the two roles. Candidates can apply for both roles.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 22 July 2026.
Interviews: 6August 2026.

Anne Health provides private gender-affirming healthcare to trans people across the UK and beyond.. We believe in human-centred healthcare delivered by real professionals, transparent pricing, and making gender-affirming care accessible and affordable. Everything we do is grounded in warmth, dignity, and genuine care for our community. We operate remotely, with internal administrative employees in the UK, supported by contracted prescribers and clinical staff in the EU.

Role Purpose

• Provide advice and guidance on a wide range of employee relations issues
• To keep up to date with changes to legislation and best practice and implement these within the organisation
• Lead on employee relations casework including (but not limited to) dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy
• Lead on and develop the HR related policies and processes within the organisation
• Lead on the work we do around our culture, accessibility and inclusion
• Lead on the learning and development of our employees and workers
• Good understanding of EU contractor recruitment processes and requirements
• Skilled in managing employee and contractor compliance in line with statutory requirements across the UK and EU
• Lead on and develop the HR related policies and processes within the organisation covering both the UK and EU

This is a fantastic role for someone with the desire to use their skills and experience to support the work of an organisation at the forefront of trans+ healthcare.

Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.

For more information and how to apply visit: www.anne.health/vacancies 

Please note: this role has been advertised before. Previous applicants need not apply again, as their application remains on file

INCLUSION AT ANNE
We especially welcome applications from trans people, non-binary people, and wider LGBTQIA+ individuals. Representation is vital: our team should reflect the community we serve.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card.

Please note that unfortunately we are unable to support with sponsorship.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.  

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Closing Date:              Friday 14th August 2026

Interview Date:We will review applications as they come in and offer interviews to those who meet the criteria. 

Ready for your next step in fundraising?

If you’ve already had a taste of fundraising, marketing, or client services and you’re looking for an opportunity where you can learn quickly, elevate your career and help charities make a bigger impact, we’d love to hear from you.

At Pebblebeach, we're a boutique fundraising agency based in Brighton, helping brilliant charities raise more money so they can change more lives. For over 18 years, we've chosen to stay proudly boutique, building long-term relationships with our clients and creating a workplace where everyone knows each other, everyone's ideas matter and people genuinely enjoy coming to work.

Thanks to growing demand from our clients, we're expanding our team and looking for someone who shares our passion for great fundraising and wants to grow alongside us.

Why join us?

This isn’t your typical fundraising support role.

Working alongside our experienced fundraising consultants, you’ll gain hands-on experience across fundraising campaigns, client relationships, business development, marketing, project management, CRM and AI-powered ways of working.

As Pebblebeach grows, we hope you will too. We’ll support your development through mentoring, practical experience and a targeted training, giving you the opportunity to build a career in fundraising.

What you’ll be doing

You’ll play a key role in supporting our team and our charity clients by:

· Coordinating fundraising campaigns and consultancy projects.

· Supporting new business, proposals and client relationships.

· Delivering marketing activity and communications.

· Managing our HubSpot CRM and keeping data accurate.

· Researching fundraising opportunities and preparing presentations.

· Helping improve our systems, processes and use of AI.

No two weeks are the same - we are constantly learning, innovating and adapting - and that’s how we like it!

Who we’re looking for

You’ll probably have around 6–12 months’ experience in fundraising, marketing, customer service, client services, sales, administration or another office-based role.

More importantly, you’ll be someone who is:

· Curious, organised and eager to learn.

· Great with people and a confident communicator.

· Happy juggling different projects.

· Passionate about helping charities succeed.

· Looking for a long-term career where you can grow.

What you’ll get

· Mentoring from experienced fundraising professionals.

· Exposure to every part of a fundraising consultancy.

· A targeted training and development.

· Hybrid working from our Brighton office.

· A genuinely supportive, collaborative team.

· Great coffee, too many biscuits and the occasional visit from our office dogs.

A note about applying

As a people-centred business, we believe recruitment should be personal.

We won’t use AI to screen or shortlist applications—every application will be read by a real person.

In return, we’d love you to write your application yourself rather than relying on AI. We’re much more interested in hearing your voice, understanding what motivates you and getting a sense of who you are than reading something perfectly polished.

If you’re invited to interview, you’ll meet people who genuinely care about people, and we’ll communicate with every candidate we interview throughout the process.

How to apply

Please visit the Pebblebeach Fundraising website to read more about the role and download an application form.

Closing Date: 12pm Friday 31st July

Interview Date: Thursday 6th August

Bring your curiosity, your enthusiasm and your own voice. We’ll bring the support, the opportunities and the chance to build a rewarding career helping charities make the world just that bit better.

Every day, London's Air Ambulance Charity delivers life-saving advanced trauma care to critically injured people across the capital. Behind every mission is world-class clinical expertise, innovation and data that helps improve patient outcomes, shape operational decisions and advance trauma care.

We're looking for an exceptional Head of Clinical and Operational Data to lead our specialist data team and shape how data supports life-saving care, research and operational decision-making.

You’ll work closely with clinical and operational teams to deliver our data strategy, develop innovative digital solutions and ensure our clinical and operational data is trusted, secure and impactful.

You'll bring:

• Experience leading high-performing data teams
• Expertise managing and analysing complex data
• Strong project and stakeholder management skills
• Experience with data systems, digital tools and data governance
• Knowledge of analytical techniques and data legislation, including GDPR
• A strategic mindset with the ability to turn data into meaningful insight

Experience working with healthcare or clinical data, the NHS or trauma services would be an advantage but isn't essential.

Our benefits

Working environment

• Hybrid working for most roles, with time split between our offices at Mansell Street or The Royal London Hospital and remote working
• Flexible working arrangements for most roles, with a 35-hour working week (for full-time employees) and core hours of 10:00-16:00
• A collaborative culture built around our values: compassionate, courageous and pioneering
• Access to a variety of learning and development opportunities to support your career growth
• A commitment to equality, diversity, inclusion and belonging, supported by our employee-led network, All Inclusive.

Supporting your wellbeing

• 27 days of annual leave plus bank holidays (pro rata for part-time employees)
• Additional office closure between Christmas and New Year, giving you an extra three days leave each year
• Additional annual leave awarded for long service
• One day's paid moving leave each year
• One day's paid volunteering leave each year to support causes that matter to you
• Compassionate leave
• Enhanced sick pay, providing up to five weeks full pay in a rolling 12-month period from day one of employment
• Access to a free and confidential Employee Assistance Programme, offering support for emotional, financial and legal matters, plus a wellbeing app.

Supporting your financial wellbeing

• Generous pension scheme with a 10% employer contribution when you contribute 5%
• Medicash health cash plan, helping you claim back the cost of everyday healthcare expenses
• Access to a wide range of employee discounts through sites including Blue Light Card, Health Service Discounts and Perks at Work
• Season ticket loan
• Cycle to Work scheme.

Supporting your family

• Enhanced maternity pay, offering company maternity pay at 75% of your annual salary for weeks seven to 26 of maternity leave
• Life assurance cover equivalent to four times your annual salary.

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Ealing Magistrates Court and Willesden Magistrates Court. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 37.5 hours per week.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Team Leader for the Witness Service you will:

• support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
• lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
• line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
• oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
• ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
• manage rotas, resource planning, and service coverage across the court cluster.
• promote excellent communication across teams, facilitating team meetings and sharing learning.
• build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
• foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
• provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.

You will have:

• Strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Experience providing guidance, support, or crisis management to staff or service users.
• Strong communication, negotiation, and advisory skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Experience gathering, analysing, and reporting information from multiple sources.
• Sound IT skills, including the use of Microsoft Office and case management systems.
• Commitment to safeguarding, equality, diversity, and inclusive practice.
• Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.

Additional Information

• The role may involve exposure to emotionally demanding situations and requires resilience.
• Travel across the Court cluster may be required.
• Occasional evening or weekend work may be necessary.
• An Enhanced DBS check will be required.

About the Witness Service 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense.  Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. 

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Head of Communications for the Diocese of Derby, shaping strategy and storytelling across a region serving over one million people.

Location: Hybrid – minimum 2 days per week in Derby

The Diocese of Derby serves communities across almost all of Derbyshire, the City of Derby and parts of Staffordshire, reaching over a million people. Through churches, schools, hospitals, prisons and community initiatives, the Diocese plays an important role in local life. Its ministry reaches into urban and rural communities alike, supporting everything from work on local estates to farming and environmental initiatives, as it seeks to share the good news of Jesus and serve people of all ages and backgrounds.

We're looking for a Head of Communications to help tell that story. Reporting to the Director of Strategy and Engagement, and leading a team of three (Internal Communications Officer, Media and Campaigns Officer, and Parish Communications Enabler), you'll provide strategic leadership for communications across the Diocese, helping it communicate with clarity, consistency and confidence.

In this role, you'll have the opportunity to:

• Lead and inspire a talented Communications Team, providing clear direction, setting priorities and creating the conditions for colleagues to thrive.
• Shape and deliver the Diocese's communications strategy, turning priorities into compelling campaigns that engage audiences and support the Church's mission.
• Champion the Diocese's voice, brand and digital presence, ensuring consistent, creative and impactful communications across all channels.
• Develop and drive a proactive storytelling approach, uncovering and sharing inspiring stories of faith, ministry, growth and transformation from communities across the Diocese.
• Act as a trusted adviser to bishops and senior leaders on media relations, reputation and crisis communications, while building strong partnerships to raise the Diocese's profile and influence.

If you're an experienced communications professional with strong editorial instincts, excellent writing skills and a talent for building trusted relationships, we'd love to hear from you. You'll have the opportunity to work closely with bishops, archdeacons and other senior leaders, helping to communicate the Diocese's vision, priorities and stories with clarity, confidence and care.

Why work for the Diocese of Derby?

• Lead role shaping the voice, brand and reputation of a diocese
• Generous pension – up to 10% employer contribution
• Excellent holiday allowance – 38 days (includes bank holidays)
• Life assurance
• A supportive, faith-centred senior leadership team
• The chance to translate a bold vision, “The Kingdom of God, good news for all”, into stories and campaigns that genuinely connect

For further details please see the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

• Closing date: Sunday 9th August
• Charisma vetting interviews will be completed on a rolling basis and must be completed by: Tuesday 11th August
• Interviews with Diocese of Derby:
  • 1st stage: w/c 24th August
  • 2nd stage: 8 September

This role requires an enhanced DBS and Safeguarding check.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.