Part-time jobs

The Counselling Administrator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This part-time role (2.5 days / 18.5 hours per week) will play an important role in the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support.

As Administrator, you will provide front-line support to clients wishing to access the service, screening them, ensuring accurate appointment scheduling, providing information and signposting to other support services as necessary. You'll work closely with the Counselling and Outreach Coordinator to keep up-to-date on other community organisations providing access to relevant, de-colonial approaches to mental health support.

The main working site is a community centre in SE5, and the role is at least one day per week in person. You will play a vital role in delivering an efficient, well-run service. Communication and partnership working is vital, so you should be highly organised and able to work independently but collaboratively. 
The role will involve:

• Managing the Southwark Wellbeing Hub Counselling inbox and phoneline (along with the Counselling and Outreach Manager)
• Maintaining the schedule of counselling sessions and Counsellor group supervision, including client appointment reminders and re-scheduling as needed
• Providing clients with light-touch support by telephone and email
• Collecting and recording data, including customer feedback, and supporting management with reports

This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 4th May (11:59pm)

Likely interview date: Monday 11th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets

£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.

Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
• Involving customers in the design, development and delivery of the service
• Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
• Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
• Being responsible for the handover of key information between shifts
• Adhering to all other Look Ahead's policies and procedures
• Engaging in learning and development activity to increase knowledge and skills
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our website for the full job description.

Contract: 12-month fixed term, part time

Shift pattern:

Wednesday 3-7.45pm
Thursday 3-7.45pm
Friday 3-7.45pm
Saturday 3-7.30pm

Annual leave: 33 days (plus eight bank holidays) 

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva)
• life assurance cover at 3 x annual salary
• health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Dementia UK has an opportunity for a passionate Fundraising Community Coordinator to join our mass participation team. You will play a crucial part in managing the online communities for our month-long Virtual Events and Owned Products, ensuring an exceptional experience for our dedicated supporters. Examples of these events include Walk 31 Miles in May, Time for a Cuppa and Fans vs Dementia.

As a Fundraising Community Coordinator, you will be responsible for first point of contact with supporters in our online communities and inboxes, promptly responding to inquiries to help inspire and uplift fundraising activity.

You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ’s and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via SMS, email and social media becoming a fundraising expert within the Mass Participation Team.

We are looking for you to have a proven track record in building positive relationships, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing online communities and utilising databases will be highly beneficial.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

This role will be subject to a Basic DBS check.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. 

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.  

We’re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery.

Job Description: Commercial Income Lead

Location: West Horsley Place (hybrid working considered)
Reporting to: Deputy Director
Hours: 0.8 Part Time

Contract: Fixed-term contract (12 months) with the option to extend.

We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery.

Working pattern: Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events
Salary: £35,000 for 0.8 Part Time (£43,750 FTE)

Role purpose

The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place’s commercial income.

This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery.

The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area.

Key responsibilities

Commercial leadership & strategy

• Develop and lead a clear commercial income strategy, aligned with the Trust’s charitable purpose and long-term sustainability.
• Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation.
• Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate.
• Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition.

Sales & business development

• Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use.
• Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals.
• Represent West Horsley Place confidently in commercial negotiations and external relationships.

Planning & delivery

• Act as commercial lead for the planning and on-site delivery of non-wedding hires and events.
• Ensure high standards of delivery, client experience, risk management and operational coordination.
• Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity.
• Review performance and delivery post-event, embedding learning and continuous improvement.

Filming, traders & partnerships

• Serve as principal contact for filming and location hire, including management of the relationship with the location agency.
• Oversee relationships with regular and seasonal traders and third-party hirers.
• Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust’s values and character.

Weddings & private events – strategic oversight

• Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives.
• Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance.
• Enable cross-support between weddings and other events where appropriate, while protecting the coordinator’s primary focus on wedding sales and delivery.

Organisational contribution

• Contribute to Trust-wide planning, commercial thinking and income development.
• Support Trust-led events and fundraising activity as required.
• Champion continuous improvement, new ways of working and a confident commercial culture.
• Undertake other reasonable duties as required.

Person Specification

Attributes

• Warm, welcoming and highly professional manner.
• Confident, proactive and commercially minded.
• Highly organised, detail-oriented and solutions-focused.
• Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients.
• Calm under pressure, flexible and adaptable in a busy events environment.

Skills and experience

Essential

• Proven experience in commercial sales, business development or income generation (typically 3+ years).
• Experience of venue hire, events, hospitality or visitor-attraction environments.
• Strong commercial judgement, with a track record of meeting income targets.
• Confident people manager with line management experience.
• Excellent relationship-building, negotiation and client-handling skills.
• Highly organised, adaptable and calm under pressure.
• Willingness to work evenings and weekends as required.

Desirable

• Experience working in a charity or small organisation with mixed commercial objectives.
• Knowledge of estate-based commercial models (tenancies, concessions, licences).

Following the growth of the Income Generation team Severn Hospice is expanding.

At Severn Hospice, we provide specialist care and support to people living with incurable illness from across Shropshire, Telford & Wrekin and Mid Wales. We are looking for a motivated, empathetic and personable Legacy Fundraiser to help support our future care through legacy giving.

Legacies are a major income stream, and with your influential and intuitive approach you will play a pivotal role in managing, developing and maximising our legacy portfolio.

Just like our care, our relationships with supporters are individual and with your excellent interpersonal skills and sensitive manner, you will focus on building warm, meaningful relationships with supporters, creating positive experiences at every touchpoint and inspiring people to consider leaving a gift in their will. You will nurture existing legacy supporters, grow new audiences and contribute to engaging campaigns, events and community partnerships that promote legacy giving. Progress towards objectives will be regularly reviewed through key performance indicators (KPIs), ensuring that targets around supporter engagement, outreach activities, and campaign effectiveness are met and exceeded where possible and our future goals are achieved.

You will also develop links with local solicitors, funeral directors and other community partners to raise awareness of our care and the impact legacies can make. Part of your objectives will include expanding these professional networks and tracking partnership outcomes as a key indicator of success.

If you have excellent communication and organisational skills, the ability to balance sensitivity with ambition and a passion supporting a local cause we’d love you to get in touch. Working towards defined objectives and KPIs, you’ll play a fundamental role in supporting our future care and helping us to achieve long-term sustainability.

In-House Legal Counsel
Location: King's Cross, London
Contract length:12 month FTC
Working hours: 3 days per week (of which one per week in the office)
Salary: Up to £73,000 pro rata

Who are we?

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

We are seeking a part-time in-house Legal Counsel who can support stakeholders across the organisation to ensure compliance with relevant legislation, regulatory guidance, and internal legal policies. This role sits at the heart of our organisation, advising on contractual terms with our suppliers, funders, members, grant recipients and partner museums and galleries.

With a membership of 148,000, ensuring the highest standard of compliance with data protection is critical to our organisation. The successful candidate will be confident advising on data protection law and providing training to colleagues.

You’ll be working in partnership with colleagues to find pragmatic solutions that minimise risk while helping to maximise opportunities, providing high-quality legal advice, liaising with external counsel where required and managing the associated budget.

The role requires a recognised UK legal qualification with ongoing registration as a solicitor with the SRA or equivalent, alongside solid post-qualification experience and the ability to work independently across a broad and varied remit.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 9am on 11 May 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

No agencies please.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a leading charity supporting people with incurable illness across Shropshire, Telford & Wrekin and Mid Wales. We are looking for an experienced, empathetic and relationship-focused Philanthropy Lead who wants to make a real difference by securing vital income for our caring services.

You will play a pivotal role in developing and growing our philanthropy programme by cultivating and strengthening meaningful relationships with mid- to high-net-worth donors, developing tailored engagement plans that inspire long-term support and securing significant and transformational gifts.

Being a strategic thinker, you will lead the growth of major gift income through a relationship-led approach that delivers sustainable fundraising over the long term. You will identify and develop new prospects, build a strong pipeline of supporters and confidently secure significant donations through compelling funding propositions and high-quality and personalised stewardship.

You will translate our priorities and impact into persuasive cases for support, creating bespoke supporter journeys that build trust, inspire long-term commitment, deepen engagement and connection to our cause and ensures donors feel informed, inspired and valued.

You will also be experienced in managing budgets, monitoring performance and maintaining accurate data and reporting in line with fundraising regulations and best practice.

Severn Hospice is a wonderfully rewarding place to work and if you’re dynamic, highly organised and passionate about building genuine relationships that make a lasting difference for our community, we would love you to get in touch.

An exciting opportunity to help deliver a new national programme as it moves from planning into delivery. Over the next year, we will launch a new Foundation Degree for professionals working with children, designed to support a more connected, multi-disciplinary workforce across education, care, health and youth provision. This role will focus on delivering high-quality teaching to a local cohort of adult learners, supporting their transition into higher education and helping them engage successfully with the programme alongside work. As delivery develops, the role will contribute to a wider national network of lecturers, supporting consistent delivery across locations and helping to build a distinctive, practice-focused learning experience that connects theory to the realities of working with children and families.

South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people going through the Criminal Justice System, including prison. This includes work such as advocacy, mentoring and holistic support to assist the integration of people with convictions into their communities, through a team of volunteers, within the counties of Cornwall , Devon and West Somerset. 

We are looking for a committed and motivated individual who will be responsible for the recruitment, training, support and retention of the volunteers: someone who has the ability to think outside the box in the approach to this task, and to attract volunteers to be part of something incredible - the changing of clients’ lives.

Volunteers provide a cornerstone of the work that SWCC achieves. They allow the organisation to have a substantially more positive impact due to the greater number of clients they are able to support. To this end, it is imperative that we recruit the right people as volunteers and that they feel fully supported and valued for all they bring to the organisation.

SWCC aims to provide a professional focus and resource for faith communities in the area to establish new and innovative ways of helping participants address their offending behaviour.  We do this by providing a network of support that can challenge and promote a positive attitude to change. This role (in conjunction with the chaplains) would fully explore church networks across the area as a potential source for volunteers. Utilising our training resources, we can offer to upskill congregations in safeguarding and also identify possible safe communities for our clients to be able to join.

There is an occupational requirement for applicants to actively embrace the faith ethos and values of SWCC and the successful applicant will have the ability to build positive relationships with a wide range of people. Some occasional weekend work will be involved.

Closing date: Friday 15th May 2026

Interviews: Week commencing 18th May 2026

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Leading the planning and delivery of integrated marketing campaigns that are audience-led, insight-driven and deliver against organisational objectives.
• Working closely with the Content Studio, managing briefs, priorities and workflows to ensure high-quality and effective content delivery.
• Bringing creative ideas and energy, helping NCT continually improve how its marketing reaches and supports parents.
• Collaborating with internal colleagues across Marketing, Communications and Strategic Partnerships, as well as external agencies to deliver joined-up marketing activity.  

About you

You will:

• You have experience delivering integrated marketing campaigns and turning strategy into clear and effective plans.
• You’re confident managing different priorities and working closely with content or creative teams to prioritise briefs.
• You’re collaborative, insight-led and comfortable using data to improve on and report marketing performance.
• You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions. 

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

Why work at NCT? 

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger: 
a society where everyone who becomes a parent feels confident, connected and safe. 

People join NCT because they want to make a difference - and stay because they believe in how we do it. 

How we work 

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other. 

At NCT we are: 

• Welcoming: We are always welcoming, creating connections and building communities. 

• Collaborative: We achieve better outcomes by working together. 

• Inclusive: We ensure equity and inclusion are core to who we are and what we do. 

• Bold: We are bold, brave, and progressive 

• Trusted: We provide trusted, high-quality, evidence-based information, support, and services. 

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose. 

Join us 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you. 

Together, we are NCT. 

Our commitment to equity, diversity and inclusion 

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues. 

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action. 

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity. 

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely. 

As the Interim Director of Services, you will join our Leadership Team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.

The successful candidate will bring strong operational leadership and a deep understanding of mental health services. They will be committed to building trusted, empowered teams and strengthening authentic partnerships that reflect the diversity and needs of our local communities.

The Interim Director of Services will have overall responsibility for the strategic oversight and operational management of MindTHNR services, ensuring services are user-led, safe, evidence-based, and sustainable. Working as part of the Leadership Team and reporting directly to the Chief Executive, you will champion the internal culture at MindTHNR, specifically driving forward our commitment to being a truly anti-discriminatory and inclusive organisation and creating space for honest conversations and feedback.

We are looking for a candidate who has demonstrable experience in a senior operations role and is excited by the challenge of leading high-impact and successful operations teams.

Job Purpose

We are looking for a versatile and enthusiastic public-facing team member to support the development, launch and operation of ANT’s new commercial ventures - including plans to launch ecotourism, commercial rental offerings at Lower Chew Forest and carry out scoping of green burials - to start generating commercial income which can go back into supporting the charity’s ongoing work. 

This is a dynamic role that will involve supporting the successful launch and operation of new ventures through focusing on optimising and improving the experience of paying visitors to the site, taking into account all aspects of their journey with us - from hearing about us and booking to their actual visit, and onto aftercare and follow-ups to encourage repeat visits. As part of this, the role will also support the development of new branding and marketing materials and ‘added value’ extras that can enhance the visitor experience and generate additional revenue.

You will be joining a small but mighty team working hard to make exciting new ideas a reality and a success.

Main responsibilities

• Leading on ensuring excellent visitor experience, including facilitating bookings; fielding customer service needs, enquiries & issues (digital, on the phone and in person); identifying and solving or escalating issues; and tailoring our digital marketing and on-site offerings to ensure guest satisfaction

• Supporting with the development of new branding and marketing materials for commercial ventures as required, focusing initially on our new ecotourism offering at Lower Chew Forest

• Supporting the operational setup and smooth running of ecotourism at Lower Chew Forest, for example through researching possible operational approaches, systems and tools, making recommendations and supporting their implementation and smooth running

• Researching, proposing and implementing ancillary offerings for guests (such as experiences, events and memorial items) which both add value to their experience and generate additional revenue for the charity, and forming the partnerships to deliver them - including working alongside our fundraising team

• Collecting, collating and analysing visitor data - such as reviews, feedback, spend and engagement with our various offerings - and reporting on these with recommendations to management and trustees 

• Supporting a small but busy and growing Business Development team flexibly as needs change - for example by supporting the development of new ventures such as biochar production, or the scoping of emerging commercial opportunities across the Lower Chew Valley and beyond 

• Work with the wider Avon Needs Trees team to help build a resilient, multi-site charity with a flourishing commercial arm, undertaking other work necessary to pursue our aims

• As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities

• Other duties and opportunities as required
   

Working relationships and expectations

• You will be part of the Commercial Team reporting to the Head of Business Development

• Hybrid working between home, our office (currently on Lower Castle Street, Bristol) and our sites in the Lower Chew Valley (near Hustrete), with the expectation of being present in our office or on site more than half the days on the typical week

• Occasional evening and weekend working will be required but this is not a substantial feature of your role

• Our staff maintain an appropriate level of confidentiality, professionalism and discretion at all times

• Our staff comply with organisational policies, procedures, and guidance, and external regulations and laws.
   

Person Specification

Essential

• Passion and commitment to addressing the climate and nature emergencies in general (and woodland creation in particular)
• Ambitious and positive about exploring new ventures, generating new ideas and developing new commercial offerings that offer both an excellent customer experience and provide income to support the charity’s wider work
• Strong communication skills with a warm public-facing approach, and experience working directly with the public in a customer service setting
• Excellent people and conflict management skills
• Good project management skills and experience working with external partners, contractors, agencies and/or operational staff -  in a public-facing tourism or other setting
• Ability to thrive in a multidisciplinary role with a range of responsibilities as part of a small, dynamic team

Desirable

• Experience in the development, setup or operational management of commercial activities - in particular in the tourism or ecotourism sectors
• Experience creating, deploying and managing digital marketing - in particular within the tourism or ecotourism sectors
• Experience of operational management, including HR, health & safety, and safeguarding - ideally in a public/outdoor environment
• Strong working knowledge and experience of data management and analysis, IT administration and cyber security 

Our commitment to equality and equity 

Your application will have all personal details redacted before being assessed by our short-listing panel. 

As a Disability Confident employer, we will offer an interview to disabled candidates who meet the  essential criteria for the role. 

To address any diversity gaps in our team we will also offer an interview to candidates who meet  the essential criteria and are from under-represented groups. At this time this applies to those from  Black, Asian and minority ethnic groups. 

Avon Needs Trees is a Living Wage and Disability Confident accredited employer, and a supporter  of the West of England Good Employment Charter. We especially welcome applications from under-represented group

Role : Volunteer Coordinator 

Salary: £13, 989.33 (pro- rated from £26,230)

Hours: 20 hours per week 

Contract: Permanent 

Reports to : Volunteer Service Manager 

Location: Hybrid role/ Together Trust centre, School Hill Cheadle

As Volunteer Coordinator, you’ll be working with our Volunteering Development Officer to recruit, train, and support incredible volunteers in a variety of ongoing and ad-hoc activity across Together Trust services. The people who give up their time and energy to offer their skills in volunteering with us deserve to have the best experience we can offer – and that’s where our Volunteer Coordinator will shine.

At Together Trust, we believe in the power of volunteering to change lives – for both our volunteers and the people we support. Together we make a difference. We develop and learn, and we support each other. Every day with us is different, but our mission remains the same: to champion the rights, needs and ambitions of the people we support – they are at the heart of everything we do. We stand by them, and we work together for change.

See what it’s like to work with us here. 

The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all of our staff and volunteers to share this commitment.

Responsibilities include but are not exhaustive:

• Advertise volunteering opportunities
• Support with interviewing volunteering applicants
• Ensure all necessary checks are conducted prior to volunteers starting their roles, including references, health questionnaires and DBS checks
• Prepare and present induction materials for new volunteers
• Respond to day-to-day queries from volunteers
• Coordinate volunteers at Together Trust's flagship events 
• Support the Volunteering Development Officer and services to ensure appropriate risk assessments are completed
• Act as an ambassador of the Trust, maintaining honesty, integrity and trustworthiness at all times.

About You:

• Educated to GCSE level or equivalent, Maths and English at C or above(NVQ level 2 Business Administration or equivalent desirable)
• Effective interpersonal skills including the ability to enthuse others, actively listen, and compose professional emails and presentations
• Ability to communicate volunteering procedures to colleagues and applicants
• Good working knowledge of key software including Excel, MSWord, Outlook and PowerPoint

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home.
• Inclusive networks for colleagues to join if they’d like to (Disability & Neurodiversity Action group, Race Equality Network, Proud Together (LGBTQ+ group), Together for Men, Women Together).

Find out more — watch our short video to see what it’s like to work with us:

https://youtu.be/SEnw2o00T6E

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

Job Title: Community Connector

Salary: £25,528 (pro rota) £10,491

Responsible to: Essex Pedal Power Team Leader Colchester

Location: Essex - Unity House, Hickory Avenue Greenstead, Colchester CO4 3QJ 

Hours of Work: 15 hours per week over 2 days, some weekend or early evening hours may be required

Contract: Fixed term until 30th September 2026

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives. Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

Essex Pedal Power is an exciting programme led by TAWS, Essex County Council and Active Essex to support more people to cycle by removing the barriers to participation. Essex Pedal Power allows eligible residents, including adults and children, to apply for a quality bicycle. The inclusive programme aims to make cycling accessible for everyone providing access to employment, training and educational opportunities or key local services.

Community Connector: The Role

The Community Connector will engage with a wide range of local trusted organisations (LTO’s) to activate the start of the cycling journey for adults and families. They will effectively communicate the aims and benefits of the project to LTOs/referral partners. They will advocate the benefits of cycling to the target audience, whilst recognising the barriers that people may face in participating. They will actively seek opportunities to better understand the lived experience of adults and families and barriers they may face to being physically actively and mentally well.