Permanent jobs in London

Job Title: Partnerships Officer

Duration: Permanent

Hours: Full time – 36 hours per week (job share/part-time considered)

Salary: £32,700 per annum, plus pension and benefits

Location: Homebased

Overall job purpose

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.

They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.

The Partnerships Officer will support regional teams and communities to scope and develop projects, supporting feasibility, options and project development work as well as business planning, project management and funding. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Sunday 10 May 2026.

The interviews will take place in Northampton on Monday 18 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

We are working with partners to deliver Health in Your Hands, a programme focused on preventing long-term conditions and reducing health inequalities. This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change whilst also having a positive impact on the wider system.

Duties and responsibilities

• Provide basic health checks (full training provided) and practical health and wellbeing support to residents in the community, escalating concerns to appropriate health professionals where required.
• Work one-to-one with residents, supporting them to make informed choices and set goals that reflect what matters to them.
• Connect people to services and community activities and support.
• Manage a varied caseload effectively.
• Maintain accurate records and contribute to the development of the service by sharing outcomes, insights and gaps in local service provision.

We are looking for someone who has:

• A strong commitment to reducing health inequalities, promoting inclusion, and working with residents in a person-centred way.
• Experience of supporting individuals with complex needs, including providing information and support to access services.
• The ability to work compassionately and non-judgmentally, actively listening and building trusted relationships.
• Experience of partnership and collaborative working, with the ability to build effective relationships across voluntary and statutory organisations.
• A working understanding of the wider determinants of health, including the impact of inequality on health and wellbeing.
• Strong communication, organisational and digital skills, including accurate record-keeping, good attention to detail, time management, and confidence using IT systems such as databases, Word and Excel.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive leadership team.
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• A cycle-to-work scheme.
• An employee assistance programme (EAP).

For further information, to download the full job description and person specification and to apply, please visit our website via the Apply button.

Closing date: 30th April 2026, with face-to-face interviews taking place during the week commencing 11th May 2026.

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover email if you wish us to consider you for this Guaranteed Interview Scheme.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role supports Independent Age’s media/ PR and social media programme, with a 50/50 split between these areas, and will help deliver our ambition to tackle poverty in later life, build the organisation’s reputation, and raise our profile across multimedia channels. 

Working closely with the Media Communications Manager and Senior Digital Content Officer, the post-holder will work on communication projects across all areas of the charity to raise awareness and understanding of Independent Age, grow our influence and drive potential supporters to our activities (including our information and advice, fundraising, volunteering and campaigning). 

You should have experience of media liaison and securing press coverage, as well as familiarity with all social media platforms (Facebook, Twitter/X, BlueSky, Instagram and LinkedIn), and ideally a foundational knowledge of the associated reporting and analytics for them. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing Date: 22 April 2026 at 11:59pm

Future Frontiers is seeking an exceptional Chief Executive Officer to lead the organisation through an exciting new phase of growth and impact.

This is a remarkable opportunity to lead an organisation that has already helped thousands of young people across London to build confidence, shape their own future careers, and realise their potential. This is a pivotal time for Future Frontiers, as we continue to move forward with our 2025–28 strategy, we are expanding our offer, aiming to increase our reach and deepen our impact.

In recent years, like many similar organisations, we have navigated a challenging financial environment, and through the commitment of our leadership team and Trustees, we are returning to a more positive financial position. The next CEO will build on this momentum – strengthening our foundations, expanding our reach, and ensuring that even more young people can benefit from our work.

This role is an opportunity to lead an ambitious, passionate, and talented team united by a powerful mission: advancing social mobility and transforming life chances. We are seeking a strategic leader, commercially astute, and deeply motivated by the potential of young people. As CEO, you will play a defining role in shaping our future, forging new partnerships, securing vital support, and amplifying our impact.

We are looking for someone who:

• Has proven senior leadership experience, ideally within a charity or purpose-led organisation
• Can set and deliver strategic direction while driving measurable impact
• Is a strong relationship-builder, confident engaging funders, partners and stakeholders
• Brings commercial and financial acumen, with experience of income generation
• Is deeply committed to improving outcomes for young people and advancing social mobility

How to apply
To apply, you will need to send us your CV and a separate supporting statement. Your supporting statement should be no more than 2 sides of A4 explaining why you are interested in the role and how you meet the criteria.

Application deadline: Wednesday 22nd April, 5pm
Round one interview: Thursday 7th May (shortlisting will take place w/c 27th April)
Round two interview: w/c 11th May (date TBC)

Both rounds of interviews will take place in person at our office near London Bridge.

Start date: To be agreed with the successful candidate. Ideal start date September 2026.

The successful candidate will be required to undergo enhanced DBS and reference checks to cover employment for the last 5 years.

To support fair and inclusive hiring, we are asking all applicants to complete our diversity and equal opportunities monitoring form. This helps us to identify barriers and improve our processes. Responses are anonymous, not linked to your application, and do not affect hiring decisions.

For full details on the role, responsibilities, and how to apply, please see the attached CEO Applicant Pack.

We are looking for a compassionate and knowledgeable Information & Advice Generalist Adviser to join our team at Age UK Bromley & Greenwich.

In this role, you will provide vital information, advice and practical support to older people, their carers and families, helping them to navigate challenges around welfare benefits, housing, care and other key areas of later life.

You will work directly with clients through appointments, telephone and email, as well as taking part in outreach and occasional home visits. This is a varied and hands-on role where no two days are the same, requiring strong communication skills, attention to detail and a calm, empathetic approach.

Alongside delivering advice, you will support casework, maintain accurate records and work closely with colleagues, volunteers and partner organisations to ensure a joined-up service.

This is an opportunity to make a real difference, supporting older people to understand their rights, access the support available to them and feel more confident and in control of their lives.

Urban Designer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Urban Designer 

Location UK Wide 

£33,265 per annum (pro rata for part time) 

Ref: 140REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Infrastructure 

As an Urban Designer, you will use your technical skills and professional expertise to produce high-quality design outputs. You will work with minimal supervision, but support is available when you need it. 

In this role, you will help deliver complex projects by applying clear thinking, creative problem solving, and sound technical knowledge. Your work directly supports the mission of the Walk Wheel Cycle Trust by creating safe, sustainable and accessible infrastructure. 

You will be part of a multidisciplinary team including designers, engineers, technicians, and other specialists. Together, you will support the delivery of projects and programmes that align with the Trust’s strategic priorities. 

What You’ll Be Doing 

• Manage straightforward projects from start to finish, with support available when needed. 
• Use sustainable and innovative design and construction practices in all projects. 
• Apply recognised technical skills to produce clear and accurate project designs and outputs. 
• Working directly with our partners and communities to develop sustainable design solutions
• Support business development by creating project proposals when requested. 

This role is perfect for someone who loves bringing ideas to life and wants to develop a rich, varied design skillset. You’ll blend creativity with technical thinking to shape safer, more sustainable places — not just at your desk, but out in communities too. By engaging directly with the people who use these spaces, you’ll help create designs that genuinely reflect local needs and aspirations. As part of a collaborative, multidisciplinary team, you’ll take on meaningful design challenges, grow quickly, and make a visible impact on the places people walk, wheel and cycle — all within a mission‑driven organisation that values innovation, learning and positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• You have either: a degree (or equivalent qualification) in a relevant field such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another clearly related specialism, and at least 2 years of experience, or at least 5 years of relevant work experience without a degree.
• You can use design software confidently. 
• You understand current guidance on healthy streets, including inclusive and holistic design approaches. 
• You understand the basics of health and safety management and know how to apply the CDM Regulations in your work.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.   
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process. 

Guildford Cathedral is seeking an organised, personable and proactive Liturgy & Music Administrator to provide high quality administrative support to our vibrant Liturgy and Music Department.

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This is a key role at the heart of the Cathedral supporting clergy, musicians, volunteers and families, and helping ensure the smooth delivery of services, choral music, occasional offices, concerts and communications.

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About the Role:​​

​Reporting to the Canon Precentor, you will be a central point of contact for liturgical and music-related enquiries and will work closely with colleagues across the Cathedral’s administration team.You will need excellent organisational skills, strong communication and a calm, flexible approach to a busy and varied environment.

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Some of the Key Responsibilities of the role:​

• Providing comprehensive administrative support to the Canon Precentor
• Managing liturgy rotas and preparing orders of service
• Coordinating practical arrangements for routine services
• Preparing live-streaming arrangements, QR codes, and managing the live-streaming rota
• Acting as the first point of contact for baptisms, weddings, funerals and school carol services
• Organise and provide administrative support for choir concerts, tours and external engagements
• Occasionally act as a chaperone for bus journeys.

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About You:​

You will be highly organised, approachable and confident in managing multiple priorities.You will enjoy working with a wide range of people and be comfortable operating in a worship-focused environment.Previous administrative experience is essential; experience in a church, music or events setting would be an advantage.

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​Please refer to the attached Job Description for the full details of the Liturgy & Music Administrator role.

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Why Join Us?

This is a rewarding opportunity to contribute to the worship and musical life of Guildford Cathedral, working as part of a supportive and dedicated team in a unique and inspiring setting.

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Ready to Apply?​

​​To apply, please complete the application form, and include a covering letter addressing how you meet the Key Tasks and Essential and Desirable criteria in the person specification, as well as your CV.​

Referees will not be approached without your consent.Applications will only be considered with a completed application form, CV and covering letter. Guildford Cathedral operates under a Safer Recruiting policy. Proof of eligibility for working in the UK will be required before appointing.

Closing date for receipt of application is 7 May 2026.Shortlisted candidates will be interviewed on 18 May 2026.

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Guildford Cathedral is committed to the protection, safeguarding, care and nurture of all children and vulnerable adults within the church community. Our Safeguarding policy complements and is compliant with the Church of England’s safeguarding policy statement for children, young people and adults, ‘Promoting a Safer Church’ (2017).

We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.​

Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.

Main Role & Responsibilities

Working with approximately 45 staff, the HR & Admin Officer will provide effective and well-organised HR and administrative support across the organisation. The role ensures smooth people processes, reliable administrative coordination and highquality support for the CEO and Senior Leadership Team (SLT).

The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days. 

Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.

Who are we looking for?

We are looking for an organised and proactive HR & Admin professional who is motivated by supporting people and contributing to our cause. 

If successful in this role, you will be a trusted first point of contact for colleagues and a discreet, reliable support to senior leaders. With excellent attention to detail and strong IT skills, you will manage the employee lifecycle, maintain accurate records and coordinate diaries, meetings and travel. 

You’ll also play a key role in creating a positive colleague experience, including bringing people together through well‑planned internal events. Above all, you’ll share our values and enjoy helping a purpose‑driven organisation to make a difference.

Role Requirements

Duties will include but not be limited to:

HR Support

• Act as a first point of contact for routine HR queries, providing timely and professional advice.

• Administer the employee lifecycle, including onboarding, contracts, changes of terms, probation and leaver processes.

• Maintain accurate and confidential employee records, ensuring GDPR compliance at all times.

• Support recruitment administration, including interview coordination, offers and pre-employment checks.

• Provide administrative support for absence management, performance reviews and appraisal processes.

• Assist with HR reporting and people data as required.

CEO & Senior Leadership Team Support

• Provide confidential and proactive administrative support to the CEO and SLT.

• Coordinate diaries, meetings and scheduling, ensuring effective use of time.

• Book and manage travel arrangements, including transport, accommodation and itineraries.

• Arrange and prepare meeting rooms, including room bookings, catering and technology requirements.

Together Days & Internal Events

• Take ownership of the planning, booking and coordination of all-staff Together Days.

• Source and manage venues, suppliers, catering, travel and accommodation as required.

• Coordinate logistics, timelines and budgets to ensure events run smoothly.

• Communicate clearly with colleagues before and after events.

• Gather feedback to support continuous improvement of future events.

Administration & Office Support

• Provide general administrative support to ensure the effective running of the organisation.

• Maintain HR templates, policies and people documentation.

• Support invoice processing and supplier administration linked to HR and events.

• Act as a reliable point of contact for internal administrative queries.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work.  We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

Person Specification 

Essential

• Previous HR Officer/administration experience.

• CIPD L3 qualification (or working towards).

• Experience in working with senior stakeholders.

• Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.

• Excellent communication skills, both verbal and written, with a high level of professionalism and discretion.

• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.

• Flexible team player, excellent interpersonal skills and a willing to adapt to changes.

• Experience in developing and maintaining internal processes and filing systems.

• Confident in dealing with difficult conversations and complex situations.

• Ability to work independently with minimal supervision, while also functioning effectively as part of a team.

• Commitment to the mission and values of the organisation, with a genuine passion for making a positive impact.

• Professional and positive manner and approachable to establish and maintain good working relationships at all levels.

• Understanding of (and commitment to) an inclusive culture.

• Employment rights to live and work in the UK

Desirable

• Experience of organising events or staff away days.

• Previous experience of working within the Charity sector.

• Working knowledge of Health & Safety requirements.

Full-time (35 hours per week) - open to discussing reduced hours

Hybrid working with 2 days per week from the London Bridge office

Closing date 20 April 2026

As the Whizz Kidz Major Gifts Manager, you will be expected to get to the heart of the organisation, understand our ambitions and use your passion, insight and fundraising expertise to identify and secure significant support from high-net-worth individuals.

Whizz Kidz: The facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. 

And we won’t stop until they are mobile, enabled and included.

Our vision
A society in which every young wheelchair user is mobile, enabled and included.

Our values
We are young people focused, ambitious, collaborative and inclusive.

Job summary

It’s an exciting time to join Whizz Kidz as we embark on an ambitious organisational strategy for the next three years. Major Gifts fundraising is relatively new to the charity and has seen great success in the last year, bringing on many new major donors and a growing prospect pipeline.  This new role will work closely with the Head of Major Gifts and Special Events to identify, cultivate and steward long-term relationships with high-net-worth individuals to secure income for the charity.

The role will focus on growing the number of major donors to Whizz Kidz, helping to deliver sustainable, multi-year income in support of our strategy. To achieve this, you will take a proactive, relationship-led approach to manage your own portfolio of donors as well as a prospect pipeline, working closely with colleagues across the organisation to develop compelling cases for support.

For full details on the role, please see our website via the apply button.

The person

You will have experience of developing and managing relationships with high-value donors and prospects, understand what motivates philanthropic giving and know how to successfully cultivate, solicit and steward major donors. You will be confident making financial asks, skilled at building strong relationships and able to adapt your approach to a wide range of individuals.

You will have strong written and verbal communication skills and be comfortable stewarding donors and making financial asks. You will play an active role within the wider Fundraising and Communications team, contributing to a positive, collaborative culture, increasing brand awareness and unlocking vital income to create lasting change for young wheelchair users and their families.

For full details on the person specification, please see our website via the apply button.

A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.

Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To apply please visit our website via the apply button. Closing date 20 April 2026.

We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.

Working with the corporate team’s partnership managers, this role executes a range corporate partnership deliverable. The purpose of role is acting as account executive for a range of the NT’s corporate partners, developing excellent relationships with day-to-day contacts, and delivering tasks across the corporate development team.

The successful candidates will have the following:  

• Experience of supporting on account or stakeholder management in a client facing environment
• Exemplary customer service and relationship building skills
• An understanding of working with corporate partners in sponsorship/fundraising.
• Excellent system management with an understanding of Microsoft Excel and ability to manage basic reporting functions
• Confidence and resilience at dealing with people at all levels with excellent communication skills

If that sounds like you, then we would love to hear from you!

The closing date for the receipt of a completed application is Thursday 23rd April 2026 at 9:00am

 Job Title: Customer Experience Coordinator

Salary: Living Onsite - £25,685 per annum (Band C, Level 3)

Living Off Site - £27,445 per annum (Band C, Level 3)inclusive of OLW

 Location:  Gilwell Park, Chingford, E4, 7QW

 Contract Type: Permanent

 Working Hours: 35 - per week worked on a rota basis, including weekends

About the role

There’s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers’ needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it.  Do you have what it takes to be our Customer Experiene Coordinator.

Key responsibilities

Customer Service and bookings

• Deliver friendly, helpful support across email, phone, live chat, and social channels.
• Advise customers on suitable products and bookings based on their needs.
• Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience.
• Manage bookings pre-visit and provide post-visit aftercare.

Administration

• Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk).
• Handle payments, invoices, and basic financial tasks.
• Convert enquiries into confirmed bookings.

Centre Support

• Plan activity programmes tailored to group needs.
• Coordinate with centre teams to ensure smooth customer journeys.
• Support compliance, safety checks, and operational procedures.

What you’ll need:

• Prior experience in providing high-quality customer service
• Prior experience in outdoor education, residential centres or a related industry
• Excellent customer service and interpersonal skills.
• Effective written and verbal communication.
• Attention to detail and organisational skills.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 on Wednesday, 29th April 2026

Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

This is an exciting opportunity to lead and shape Public Law Project’s advocacy and influencing work at a critical time. 

Following the launch of our new 2025 – 2030 strategy, the successful candidate will develop and implement a public affairs strategy, working closely with research, casework and communications colleagues to shape policy and stakeholder opinion to advance our strategic objectives. 

This role works at the intersection of some of the most pressing issues facing the UK today – from advocating for fair and humane immigration and asylum systems, to championing universal access to justice, and addressing the risks posed by the misuse of AI by government. You will play an important role in ensuring our evidence, casework, and legal expertise translate into meaningful political impact.

You will have experience using a range of advocacy tools to influence senior stakeholders in Parliament and Government, including in the context of legislative development. You will also be a strategic thinker, comfortable working across multiple policy areas, with excellent political judgement.

This role sits in our research team. As you grow our influencing capacity and practice, you will need to develop excellent working relationships internally and externally. You will have demonstrable experience of collaborative, inclusive working practices. 

You will be committed to PLP’s values, have a keen interest in our work, some understanding of public law, social justice and constitutional reform, and a strong desire to affect change.   

This is a permanent post. PLP supports flexible working practices and whilst this post is conceived as a full-time role, part-time hours will also be considered for the right candidate. 

As part of our commitment to recruiting fairly we use anonymised-selection processes until interview. We also offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process. 

Team Leader

Location: Queen Elizabeth Hospital, Stadium Rd, London SE18 4QH, UK

Contract type: Full time – permanent

Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9.00am - 9pm.

Salary: £38,424 per hour

About Us

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

We do this in two ways. We improve lives on the frontline through public service delivery, and we use our knowledge to influence and improve the systems that support people.

With the heart of a charity and the mindset of a business, we are uniquely placed to deliver meaningful change.

Redthread is a hospital-based youth work service, working alongside NHS staff and partners in emergency departments. Our specialist youth workers support young people at moments of crisis, helping them move towards safer and more positive futures.

We provide long-term, holistic support, working with young people across all areas of their lives.

About the role

As Team Leader, you will oversee Redthread’s delivery at Queen Elizabeth Hospital, Woolwich, alongside any associated community work in the local area.

You will lead the Youth Violence Intervention Programme within a healthcare setting, supporting young people aged 11 to 25 who attend hospital following an incident of violence, or where there are concerns around exploitation or extra-familial harm.

You will manage and support a team of Youth Workers, ensuring the service runs effectively and delivers meaningful outcomes. This includes direct work within the hospital and continued support following discharge, helping young people access the support they need in a way that works for them.

Key responsibilities

• Lead, manage and develop a team, including recruitment, supervision and appraisals, while supporting wellbeing and performance
• Embed Catch22’s vision and values in day-to-day service delivery
• Ensure accurate and timely recording of all service user activity in line with data and contract requirements
• Oversee operational risk, health and safety, safeguarding and governance in line with organisational and commissioner expectations
• Carry out regular case file audits in line with policy
• Manage referral allocation and ensure effective caseload management across the team
• Meet reporting requirements and deadlines, maintaining accurate and high-quality data

What you’ll bring

• Relevant qualification in youth work, health and wellbeing or similar, or equivalent experience
• Experience supporting young people with complex needs, including risk and vulnerability
• Experience working in partnership with services such as Children’s Services or Youth Justice
• Confidence delivering support in both one-to-one and group settings
• Knowledge of safeguarding, relevant legislation and effective intervention approaches
• Experience using data systems and working to performance targets
• Ability to assess and manage risk in complex situations
• Strong communication and relationship-building skills
• Experience leading or supporting a team and developing others
• Good organisational skills, with the ability to manage competing priorities
• Flexible, proactive approach with strong problem-solving skills

We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note, we will conduct an online search as part of our due diligence. checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please click Redirect to Recruiter to be redirected to our website to complete your application.

OUR VISION

A society where everyone, regardless of background, has equal opportunity to achieve long-term professional and personal success.
 

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
 

OUR VALUES

• Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
• Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
• Integrity: We act with integrity and communicate openly with all our stakeholders.
• Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Data and Insights Officer, in the Programme Delivery and Impact team, reporting to the Head of Programme Delivery.

Role Description

The Data and Insights Officer plays a pivotal role in ensuring a seamless, high‑quality experience for students prior to joining an SEO London programme. The postholder will support data analytics, uphold data integrity, and drive continuous improvement across the participant journey. This role works closely with programme delivery and Impact teams and reports to the Head of Programme Delivery.

Key Responsibilities

Student journey and experience

• Monitor student engagement and communications outside selective programmes.
• Support smooth technical transitions between divisions (Schools → Careers → Alumni).
• Deliver, develop, and quality‑assure student support outside selective programmes, including the SEO Elevate Programme and Student Portal resources.

Data Integrity and systems management 

Support and monitor cross-team compliance with playbooks to maintain high data integrity
Manage mass data monitoring and correction activities to ensure database accuracy.
Improve Salesforce adoption by providing internal training, guidance, and support tools.
Update and refine workflows and playbooks that improve data quality and consistency of the student experience

Delivery Performance Monitoring 
Standardise programme evaluation processes and analyse results to identify themes that inform continuous improvement.

• Embed student voice by capturing stories, insights, and feedback, including through engagement with the SEO Champion Youth Advisory Group.
• Develop Salesforce dashboards to support programme delivery teams in monitoring performance against key KPIs.
• Attend events to collect student stories, testimonials, and quality observations.

Reporting and Analysis

• Support delivery teams with firm end-of-cycle reporting and ad-hoc firm queries
• Oversee the Post-Internship/Post-Spring feedback process reporting on themes internally
• Support the Impact team with data analysis and reporting as required

Skills and Experience

We welcome applicants who can demonstrate experience in some of the following areas and are keen to develop further:
 
Technical Skills

• Advanced Salesforce skills, including building complex reports and dashboards (training provided on SEO London’s system).
• Intermediate Excel skills (formulas, pivot tables, Power Query; no VBA/Macros required).
• Strong data analysis skills and attention to detail.
• Power BI data visualisation skills or interest (desirable).

Programme & Project Skills

• Proven ability to manage projects efficiently and keep tasks and deliverables well organised.
• Interest in programme evaluation and continuous improvement.
• Ability to explain complex data and processes clearly and concisely.
• Understanding of the student lifecycle (school and university) and the industries SEO London operates in.

People & Communication Skills

• Ability to collaborate with and influence a range of internal teams and stakeholders.
• Strong understanding of employability skills required for participants to be job market ready.
• Clear communicator with strong listening skills and an empathetic approach.

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. And more…

Closing date for applications

Closing date for applications: 24 April 
 First and Second interview: TBC

Equal Opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.