Permanent jobs
We’re looking for a Supporter Stewardship Supervisor to deliver outstanding customer experience, recognising supporter loyalty and inspiring them to continue being part of our journey.
What does this role do?
As a Supporter Stewardship Supervisor, you will:
- supervising the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
- have meaningful conversations with our supporters and solve any complex queries that arise,
- liaise with other teams and departments to ensure supporter queries are resolved efficiently,
- train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.
Interviews for this role are provisionally scheduled for Tuesday 16th December 2025, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
You’ll deliver a range of engaging financial education programmes to young people, adults, and professionals. Trainers love working with our participants and are the front line of our work; representing our exceptional programme quality in a variety of settings.
The role requires significant travel to locations across London and surrounding areas, to deliver face-to-face sessions to diverse learners. Occasional virtual sessions also need to be delivered. You’ll receive a TFL travel card, provided by Money Ready, to cover all travel costs.
We’re proud of the quality of our trainers and have a great mix of people. You’ll join an excellent team in London with a wealth of experience, so there will be ample opportunity for you to learn. You’ll also be encouraged to provide feedback on where our programmes might improve.
Importantly, you do not need to be an existing expert on financial education; we will train you on everything you need to know. Rather we are looking for people who will be great trainers!
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Schools Education Officer - Digital Projects
DEPARTMENT: Education Team, Programmes Department, Foundation
LOCATION: Stamford Bridge (with regular delivery at educational establishments throughout the week)
CONTRACT: 35 hours per week, Monday to Friday.
DIRECT REPORTS: Digital Blue -Education Officer
JOB FUNCTION: To lead, teach and deliver on behalf of Chelsea FC Foundation the innovative Digital Blue Project. This will include the delivery of a range of initiatives and programmes as we develop this area of STEM provision for our local beneficiaries, Foundation wide.
Closing date: 24th December
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
PLAY YOUR PART (Main Responsibilities):
- Oversee the delivery of our Foundation Digital Blue programme; in line with Foundation outcomes and line management of associated officers and coordinators to ensure all elements meet required standards
- Develop and deliver further Digital Blue programme schemes to inspire participants of all targeted ages involved in the programme – which includes the creation of resources and promotional materials.
- Work collaboratively across the Foundation on our Digital Blue initiatives to identify potential service gaps, and potential for further grants to develop provision.
- Work with the Schools Education Manager and Futures Manager to identify development opportunities and service gaps within existing programmes.
- Support the Philanthropic Partnerships Team and Grants Teams with approaching suitable partners and/or funders as identified to develop programme funding opportunities.
- Attend Local Strategic Partnership Meetings to raise awareness of our local provision, and then network to enhance new funding and delivery opportunities
- Coordinate and devise scheduling or the delivery of Digital Education programme, including schools based and stadium sessions
- To successfully manage relationships with participants, schools, community settings and partners as part of the programme.
- To undertake any other Foundation activities that may be required in addition to the role.
DO THE RIGHT THING (Our Expectations):
- To demonstrate and live by the club’s values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
- To adhere to the Foundation’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
- To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
- To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
- To report any misconduct or suspected misconduct to the HR Department
HERE TO WIN (Measures of Performance):
- To provide opportunities that are best in class and industry leading demonstrating high performance.
- To demonstrate excellent subject knowledge and provide to support to others with developing their own STEM subject knowledge.
- To be responsible for and ensure that all data, monitoring, and evaluation is captured and inputted onto data management systems.
- To be an inspiring role model, creating a safe, positive and fun environment in which to motivate and encourage children and young people to learn.
- To ensure that all digital education programmes are delivered within the budgetary constraints.
- To develop and maintain relationships with key stakeholders including schools, colleges, local authorities, voluntary sector organisations and other funders
- Complete and submit high quality project reports at 6-month intervals, or as and when required internally or in accordance with the needs of each funder.
- To achieve weekly and monthly targets as set out by the Skills & Learning Manager.
- To attend regular team and organisation meetings reporting key performance achievements/areas for improvement.
- To demonstrate the ability to drive and innovate new and existing opportunities individually and as part of a dynamic team.
- To have the ability to work in a confident and flexible manner, and understand the importance of private and confidential material
- Ensure success stories are captured through working with Chelsea FC Foundation/Chelsea FC media staff.
PROUD TO BE CHELSEA (Person Specification):
Qualifications:
Essential
- Relevant professional and/or academic qualifications or a minimum of 2 years’ experience in the industry sector
- Emergency Aid and Safeguarding Children Certificates
Desirable
- Level 2 or above Youth Work Qualification
- Clean Driving Licence
Experience:
Essential
- A knowledge and understanding of digital programmes and other STEM related activities.
- Experience of delivering sessions to children & young people in primary and secondary school settings.
- Experience in line-management of full-time and sessional staff members
- Ability to manage own timetable, meet multiple deadlines and work flexible hours, which may include evenings and school holidays.
·
Desirable
- Teaching Qualifications (PETTL / PGCE)
- Outstanding track record in developing education programmes and opportunities for groups who may be hard to reach
- Knowledge of Chelsea FC Foundation, CCO’s and Football Charity programmes
- Knowledge of PLCF and PLPFA funded projects
- Knowledge of Monitoring & Evaluation and quality assurance programmes relevant to the industry sector
- GDPR knowledge compliance
In return: (Benefits)
- 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
- Pension Contribution (5%)
- Life Assurance (4 x base salary)
- Private healthcare through Vitality
- C2W (Cycle to Work scheme)
- Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
- Free staff lunches at Stamford Bridge (Mon-Fri)
- Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
- Employee Assistance Program, Mental Health first aiders and a strong well-being community
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Support Coach
Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.
Key Responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable
- Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 1st December.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Volunteer Engagement Officer
DEPARTMENT: Foundation
LOCATION: Stamford Bridge
CONTRACT: Permanent
Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.
Job Function: To support the development and management of a high-impact volunteering programme at the Foundation
Closing date: 12th December
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
You’ll be: (Responsibilities):
- Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
- Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
- Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
- Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
- Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
- Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
- Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
- Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
- Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
- Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated.
- Providing additional support to the Fundraising team as and when required.
- Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
- Positive feedback from volunteers, partners and staff, with evidence of impact shared.
- Managing multiple work streams and requests, demonstrating good judgement to prioritise these.
You’ll have: (Experience)
Experience:
- Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
- A strong track record in successful project management and programme delivery.
- Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
- Experience in effective administration and management of competing priorities.
- Strong organisational and administration skills, with excellent attention to detail.
- Excellent communication skills, able to engage and inspire a wide range of audiences.
- Ability to work independently and take initiative, which contributing as part of a team.
- Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
- Professional, discrete and able to handle confidential information appropriately.
- Strong attention to detail with a high level of written and IT literacy (MS Office).
In return: (Benefits)
- 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
- Pension Contribution (5%)
- Life Assurance (4 x base salary)
- Private healthcare through Vitality
- C2W (Cycle to Work scheme)
- Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
- Free staff lunches at Stamford Bridge (Mon-Fri)
- Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
- Employee Assistance Program, Mental Health first aiders and a strong well-being community
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Coach
Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection.
Key Responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 1st December.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Location: Home-based / hybrid (with regular travel within designated region to meet with clients and partners)
Contract: 2-year fixed term (possibility of extension/permanent, subject to funding)
Salary: £33,174
Are you looking for an inspiring, rewarding career, working alongside exceptional people? As a Poppy Factory Employment Consultant, you’ll be helping veterans to find sustainable employment and supporting them in their new roles.
At the Poppy Factory, we help veterans to find meaningful and sustainable employment after service. Our aim is to empower veterans, help them to recognise their unique skills, and give them the confidence to move forwards in their career.
As an Employment Consultant, you’ll assist veterans in navigating barriers to employment, such as physical and mental health conditions, substance use, criminal records, and insecure housing. You’ll be based at your home, but will regularly travel for face-to-face meetings with clients, colleagues, and partner organisations.
You’ll meet with veterans to help them figure out their career ambitions, and support them in drafting application materials, overcoming challenges, and connecting with employers. You’ll work alongside health and welfare service professionals to ensure that your clients have access to all the support they need.
What you'll bring
- Adaptability: You’re an emotionally resilient person, who thrives in a varied and challenging role where no two days are the same. You’re skilled at balancing competing priorities and can shift focus quickly to effectively support your clients.
- Collaboration: You’re an empathetic communicator, who can quickly build rapport with your clients. You can effectively share back your knowledge about best practice, client engagement techniques, and organisational partnerships with colleagues.
- Motivation and commitment: Helping your clients reach their employment goals requires hard work, tenacity, and a sense of purpose.
- Experience and confidence in empowering people with complex challenges: Many of the veterans you’ll be working with need intensive support to manage health issues, substance use, insecure housing, criminal records, or other barriers to employment.
Why Should you apply?
- An opportunity to give back to our armed forces, and make a lasting positive impact in the lives of veterans and their families.
- A competitive salary and benefits package, including generous holiday and pension contributions.
- A varied role, with a mix of travelling in your area, home working, quarterly shared-space working days, and biannual visits to the Poppy Factory in Richmond, London.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- An opportunity to flex your outreach and engagement skills, collaborating with organisations across your region to empower your clients, grow our service, and make a lasting impact.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.
For an informal conversation to find out more about this role, please contact Keiron Coombs.
The closing date for this role will be 4 January 2026. Please note we cannot accept late or incomplete applications. Only applications submitted through our online system can be accepted.
No agencies please.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Business Development & Partnerships Administrator
Salary: £26,607
Contract: Permanent
Hours: Full-time
Location: Hybrid (40% office-based)
Start date: ASAP
Reports to: Business Development & Partnerships Manager
About Suzy Lamplugh Trust
The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.
About the Role
We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.
This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.
Key Responsibilities
Client Support & Administration
· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.
· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.
· Support trainer deployment and logistics, ensuring accuracy of client information.
· Gather and organise client feedback after sessions, highlighting any issues to the Manager.
· Maintain positive client relationships to encourage repeat business.
· Support basic outbound sales activity, including follow-up emails and sharing product information.
Marketing & Communications
· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.
· Maintain accurate commercial information on the Trust’s website.
· Prepare materials for events, trade shows, and conferences and represent the Trust when required.
· Track marketing activity performance and maintain enquiry/campaign records.
Product Quality & Development
· Support administration of the training consultant pool, maintaining documentation and onboarding records.
· Coordinate quality-assurance processes by collecting feedback and organising observations.
· Support updates to training materials, consultancy packs, and digital product content.
Person Specification
Essential
· A strong interest in the mission and values of the Suzy Lamplugh Trust.
· Experience in administrative support within a customer-facing or commercial environment.
· Strong organisational and time-management skills with the ability to meet deadlines.
· Confident communicator (written and verbal).
· Ability to work independently and collaboratively in a small team.
· High attention to detail and accuracy in data entry and record keeping.
· Strong IT skills, particularly Microsoft Office (Excel essential).
Desirable
· Experience using Salesforce or similar CRM systems.
· Experience in a charity or small organisation.
· Experience supporting sales, customer service, or marketing functions.
· Knowledge or experience relating to the VAWG sector.
Personal Attributes
· Positive, proactive, and adaptable.
· Self-motivated, reliable, and organised.
· Logical and solution-oriented.
· Supportive team player with a “can-do” attitude.
Special Requirements
This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).
Application Process
To support a fair and values-based recruitment process, all applicants are asked to submit:
1. CV
2. A covering letter to outline:
a. how your personal values align with the values of the Suzy Lamplugh Trust
b. What do you think good customer service looks like
This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with this inspiring health charity to recruit a proactive marketing campaigns manager.
Permanent | Full-Time (37.5 hours per week)
Hybrid/ London – Minimum two days per week in the office
Salary: £40,000–£45,000 per annum, plus benefits
This health-focused charity is seeking an experienced Campaign Manager to join its Communications and Engagement team. This organisation is dedicated to improving public health outcomes by sharing robust, evidence-based information on disease prevention and survivorship. Its work helps people make informed, healthier choices and supports those affected by serious illness.
Through innovative research translation, impactful public campaigns and strategic engagement, the charity influences policy, inspires behavior change, and builds strong connections with supporters and communities across the UK and beyond. The Communications and Engagement department plays a central role in bringing this mission to life by delivering high-profile campaigns, shaping public narratives, and amplifying key messages through a wide range of channels.
The role:
This is a hands-on, multi-disciplinary marketing and communications role. The Campaign Manager will lead the development and delivery of multi-media campaigns designed to promote the organisation’s prevention and survivorship initiatives. The postholder will collaborate across teams, coordinate marketing activities, strengthen media and digital presence, build relationships with influencers and supporters, and oversee the production of the organisation’s flagship supporter magazine.
The skills:
-
Strong background in campaign management and strategic planning, including setting objectives and managing complex projects
-
Proven experience creating and delivering multi-media campaigns
-
Demonstrated ability to build relationships with influencers, supporters, and public figures
-
Experience writing and editing supporter-focused publications
-
Track record of working with journalists across consumer, specialist and national media to secure coverage
-
Strong news sense with the ability to write compelling press releases and pitch stories effectively
-
Solid understanding of marketing and communications tools, channels, and techniques
-
Outstanding written and verbal communication skills
-
Excellent writing, editing and proofreading abilities for both digital and print content
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Purpose of the post
The Finance Officer plays a crucial role within HDR UK as one of the key points of contact and financial support for the Institute. The role is responsible for managing the financial transactional processes and providing crucial cross-organisational support and troubleshooting via the Finance inbox. The Finance Officer supports with the management of the Accounts Payable and Accounts Receivable functions, from supplier set up through to payment run processing. The role also plays a key part in the running of our finance system, Microsoft Dynamics 365, and our expense system, Continia Expense Management. The Finance Officer is the key point of contact between HDR UK and our external Payroll providers, supporting with timely and accurate preparation and review of the monthly payroll process. The successful candidate will be working across the entire organisation, including contact with senior stakeholders on the central team, and with our external partners.
This is an exciting role which offers career development opportunities in finance management (the incumbent Finance Officer is moving up to a Finance Business Partner position). The successful candidate will be working across the entire organisation, including contact with senior stakeholders on the central team, and with our external partners.
Main responsibilities
- Responsible for the finance inbox, first point of contact for finance queries and ensuring appropriate filing of all relevant documentation
- Managing purchase ledger
- Preparing and processing weekly payment runs
- Managing the employee expense process and the public engagement expense process
- Preparing monthly bank and balance sheet reconciliations
- Ensuring all transactions are accurately recorded in the accounting system
- Working with the Finance Business Partners to ensure all postings are correctly coded
- Finance system management – general administration and management of the finance and expenses system
- Troubleshooting of finance system and expense system queries and issues
- Performing administrative tasks related to customer and vendor setup
- Performing administrative tasks relating to credit card expenditure
- Assisting with preparation for annual audits and year end statutory accounts
- Assisting with monthly payroll checks
- Continuous improvement of processes and procedures
- Updating the finance manual as and when changes are made to processes
Skills
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with people at all levels.
- Excellent interpersonal skills and ability to handle sensitive issues positively and confidentially
- Ability to work accurately with attention to detail
- Excellent relationship building and networking skills
- Excellent problem-solving skills and confident in decision making
- Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment and to work in an agile, flexible and pragmatic way
- Proficient with Excel, Word, Adobe, and Outlook.
- A good understanding of accounting principles, such as double-entry accounting
- A strong desire to learn on-the-job and engage in career development. This role presents an excellent opportunity for a motivated individual to gain finance competencies.
The client requests no contact from agencies or media sales.
We are seeking a passionate and committed Young People Support Worker to help young care leavers build confidence, independence and brighter futures.
Position: Young People Support Worker – Salford, Eccles
Salary: £27,136 per year plus pension and benefits
Location: Salford
Hours: 37.5 per week on average - varied shifts based on young people’s needs
Contract: Permanent
Closing Date: Sunday 14th December 2025
About the role
In this rewarding role, you will provide practical and emotional support to young people aged 16 and over as they move towards independent living. You’ll build trusted relationships, help them develop life skills, and guide them through key transitions including leaving care, managing a tenancy and accessing education, training or employment.
Key responsibilities include:
• Managing a caseload of young people and delivering personalised support plans
• Carrying out risk assessments and maintaining accurate case records
• Supporting young people to build resilience, life skills and independence
• Providing one to one and group support sessions
• Encouraging engagement in education, training, volunteering or work
• Working closely with local partners and statutory services
• Ensuring safeguarding and emergency procedures are always followed
• Helping new residents settle into their accommodation
• Supporting meaningful activities and positive social opportunities
• Maintaining a safe environment for young people, staff and visitors
This is a varied role that may include daytime, evening, weekend or occasional night work depending on the needs of the young people you support.
About you
We’re looking for someone empathetic, reliable and genuinely motivated to help young people achieve their goals.
We are looking for:
• Experience of working with young care leavers
• An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse, those that are care experienced
• A knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Able to demonstrate clear understanding of Safeguarding requirements and procedures
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Personal and professional integrity
• Ability to prioritise and manage your own time
• High level understanding of professional boundaries and ability to maintain these
• Effective collaborative working
About the organisation
You’ll be joining a service dedicated to preventing homelessness and helping young people build the skills and resilience they need to live independently. The team provides structured support in the community and works closely with local partners to ensure young people have every opportunity to thrive. Full induction, ongoing training and regular reflective practice are provided to help you succeed in your role.
Other roles you may have experience of could include; Support Worker, Housing Support Worker, Leaving Care Worker, Young Persons Advisor, Youth Worker, Tenancy Support Worker, Outreach Support Worker, Progression Coach, etc.
Hours: 30 hours per week between the hours of 8am and 7pm Mon-Sun (flexible – hours to be agreed with successful candidate)
Our Values
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.
YMCA is a worldwide organisation, but YMCA Wirral specifically looks to serve the specific needs of the community in our corner of the world. In Birkenhead, this has taken the form of a homeless hostel for adults of all ages. Ensuring that rough sleepers are safe is only the beginning - we also want to aid in their quality of life, and support them in their steps toward security and independence. The Activity Coordinator will play a key part in the quality of life of our residents.
The role of the Activity Coordinator
We are looking for a dynamic Activities Coordinator to lead a vibrant programme of health, wellbeing and vocational activities at our Birkenhead hostel to support our busy shelter and bring energy, creativity, and care to the heart of our service.
By providing our residents with a time table of interesting and life enhancing activities you’ll play a vital role in sustaining their health and happiness and help carry them through some really tough times.
As a core part of our team your work as the Activity Coordinator will be key in supporting individuals to take steps towards a brighter future helping them to regain skills, confidence and positive mental health.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical and unique role that truly makes a difference, we’d love to hear from you.
What You’ll Do:
- Organise the delivery of a range of inclusive activities: arts, health, sports, life skills, social events within our shelter and the wider community
- Collate data and prepare reports for management and funders
- Inspire and support our residents to engage in a range of activities across the week
- Recruit and support a number of volunteers to help out within our services
What We’re Looking For
- A kind heart and a strong sense of empathy
- Great communication and organisation skills
How to Apply:
We do not accept CV's. All applications for the role of Activities Coordinator must be made via our application form found on our Career's Page:
Activities Coordinator at YMCA Wirral Homeless Shelter | YMCA Wirral
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Manager, Global Sub-Grant Programme, you will manage and coordinate all aspects of Chapter Zero Alliance’s sub-granting operations and partner* relationships across our global network of Chapters. The role ensures effective fund disbursement, compliance with due diligence and contractual requirements, and strong partner relationships that support the charity’s mission to embed climate governance into boardroom decision-making.
* The term “partner” throughout refers to our network of Chapters who will be sub-grantees in the majority of cases. However, the term may also include knowledge, or other partner organisations.
Organisation: Chapter Zero Alliance
Location: Office-based / Hybrid within the UK (Central Cambridge-based office
Reporting to: Associate Director of Strategy and Governance
Contract Type: Permanent
Hours of work: Full-time, 37.5 hours per week
Travel: Business travel from time to time, as needed
Salary and Benefits
-
Salary: Up to £40,000 per annum
-
Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown
-
Pension: Generous 8% employer pension contributions (no match required)
-
Wellbeing: Group life assurance, employee assistance programme and health cash plan
About Us
Chapter Zero Alliance is a charity undergoing an exciting period of growth. We support a unique, high-impact network of Chapters active in over 70 countries worldwide engaging board directors on climate and nature issues. We are making a measurable difference by creating a safe and supportive environment for peer dialogue and working with our founding partners at the University of Cambridge and the World Economic Forum and our broader partner network. Click here for more information about our work. We are the only charity dedicated to building a global community that supports board directors to advance climate and nature governance.
Key Responsibilities
Sub-Granting Operations and Process Management
-
Manage the full lifecycle of sub-grants, from the ‘request for proposal’ stage through to Chapter, or partner selection and contracting, reporting and closure.
-
Maintain oversight of all sub-granting timelines, documentation, and deliverables.
-
Ensure compliance with internal policies and funder requirements throughout the sub-granting cycle.
-
Provide administrative and logistical support for the sub-granting process, including database and document management.
Chapter and Partner Due Diligence, Contracting
-
Lead and coordinate Chapter or sub-grant partner due diligence assessments in line with organisational standards.
-
Support risk mitigation planning and maintain up-to-date due diligence records.
-
Prepare and process partner contracts (sub-grant agreements) and amendments, timely signatures and filing.
-
Work with finance and legal teams to ensure compliance with financial and contractual obligations.
Chapter and Partner Reporting and Oversight
-
Monitor sub-grantee narrative and financial reporting, ensuring submissions are timely, accurate and compliant.
-
Review reports (budgets, deliverables, and impact metrics) and coordinate internal validation processes with all relevant teams.
-
Support partners to strengthen their reporting capacity and understanding of grant requirements.
Partner Capacity Development
-
Support the design and implementation of partner capacity development plans.
-
Coordinate capacity-building initiatives, workshops, and follow-up actions with partners.
-
Track progress of capacity development activities and report outcomes to management.
Coordination and Communication
-
Serve as the key liaison regarding sub-granting between partners and internal teams (Finance, Fundraising, Chapter Engagement, and Senior Leadership).
-
Raise operational issues with relevant internal stakeholders.
-
Participate in cross-departmental coordination meetings to ensure alignment between partnership and programme delivery.
-
Contribute to knowledge management and continuous improvement of partnership systems and tools.
-
Contribute to charity funding proposals as needed.
Advisory and Strategic Support
-
Advise on new sub-granting opportunities and partnership models to strengthen programme impact and reach.
-
Support the development of partnership policies, tools, and templates.
-
Provide analysis and insights on partner performance, risks, and opportunities.
Person Specification
Essential Qualifications and Experience
-
Significant experience in partnership management, grant administration, or programme coordination within the NGO or international development sector.
-
Demonstrable experience in managing sub-granting processes and partner relationships.
-
Strong understanding of UK charity regulations, including fundraising standards and data protection.
-
Knowledge of due diligence, risk assessment, and donor compliance requirements.
-
Experience reviewing financial and narrative reports from partners.
-
Excellent administrative, organisational and problem-solving skills, with the ability to manage multiple stakeholders across regions.
-
A credible and confident communicator.
Desirable
-
Experience in capacity development, training, or partner support functions.
-
Familiarity with institutional donor requirements (e.g., FCDO, EU, USAID, etc.)
-
Understanding of financial management principles and budgeting.
-
Knowledge of CRM/project management/grant management systems.
-
Understanding and passion for the global climate, development, or social impact sectors.
Core Competencies
-
Strong attention to detail and commitment to quality.
-
Project management, able to manage multiple priorities and meet deadlines.
-
Commitment to continuous improvement.
-
Integrity, accountability, and respect for confidentiality.
-
Proactive, solution-oriented, and collaborative working style.
-
Commitment to the organisation’s mission, values, and partnership principles.
The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office working arrangements.
We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. We have a legal responsibility to ensure you are eligible to live and work in the UK.
Interviews will be held during December and January.
In your cover letter, tell us how your skills and experience match the Essential Qualifications and Experience in the job description.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to manage the fundraising strategy for the only charity dedicated to building a global community that supports board directors to advance climate and nature governance?
Chapter Zero Alliance is at an exciting inflection point, supporting a high-impact chapter network active in over 70 countries through our programme: the Climate Governance Initiative. We are looking for a Senior Manager, Global Development to play a pivotal role in diversifying and growing our income, ensuring the long-term sustainability and impact of our mission. This is a unique opportunity to help us translate a critical global need into tangible, well-funded programmes that drive measurable change on corporate boards worldwide.
Offer and Benefits
-
Salary: Up to £50,000 per annum
-
Contract: Permanent, Full-time 37.5 hours per week (0.8 part-time considered)
-
Location: Office-based / Hybrid within the UK (Central Cambridge-based office)
-
Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown
-
Pension: Generous 8% employer pension contributions (no match required)
-
Wellbeing: Group life assurance, employee assistance programme and health cash plan
The Role: Senior Manager, Global Development
You'll bring significant development experience, strategic leadership and hands-on delivery to the identification, securing, and management of significant grants from philanthropic foundations, institutional donors, trusts, and statutory funders globally. You'll build and nurture high-value relationships, coordinate fundraising initiatives, and establish the robust infrastructure for effective grant management across our global network.
Key Responsibilities - Drive Strategy and Deliver Impact
-
Fundraising Strategy and Pipeline Management: Contribute to the design of an ambitious global grant fundraising strategy and manage its implementation. You'll conduct market research, qualify new opportunities, and maintain a robust prospect pipeline to expand our existing funding base. This will involve the coordination and project management of outreach and engagement activities.
-
Proposal Development and Budgeting: Lead the creation of compelling, high-quality concept notes and multi-year funding proposals, aligned with funder priorities and including accurate, transparent budgets.
-
Donor Stewardship and Reporting: Be a key representative for Chapter Zero Alliance with funders, serving as a key liaison for funder-related operational queries. You'll work with the wider team to ensure timely and accurate narrative and financial reporting, managing communications to foster long-term engagement.
-
Grant Management and Administration: Oversee our current funding portfolio, manage grant administration, collaborate with Finance on forecasting.
-
Internal Coordination: Facilitate and support our Development Working Group as well as manage core systems: CRM, funder contacts and documentation. Work closely with senior leadership, including the CEO, and project teams across our global network to align fundraising with programme delivery and provide critical performance analysis.
Who We're Looking For
This role requires a dedicated fundraising professional with a proven track record of successfully securing significant grant funding. You're a strategic thinker and relationship builder with exceptional bid-writing skills and an innate ability to translate complex programme needs into compelling proposals.
Essential Expertise
-
Significant experience working in institutional fundraising or partnership management within the non-profit or development sector.
-
Knowledge of the climate-related trust and grants sector internationally and in the UK.
-
Demonstrable track record of successfully achieving income targets (minimum six-figure funds, including multi-year grants) from philanthropic foundations, institutional donors, trusts or statutory sources.
-
Strategic relationship-building skills working with grant makers and partners.
-
Effective bid writing, delivering clear, persuasive, and well-structured proposals and reports tailored to align with grant priorities.
-
Strong financial and strategic planning skills, including KPIs, grant compliance and reporting.
-
Sound understanding of the legal and regulatory framework governing fundraising within the charity sector, including the standards set by the Fundraising Regulator, the Charity Commission’s expectations around fundraising practices, and data protection obligations under GDPR.
-
Exceptional organisational and project management skills - you can navigate multiple deadlines and competing global priorities with ease.
Desirable Skills That Will Set You Apart
-
Experience coordinating cross-departmental or cross-regional working groups.
-
A genuine passion for the global climate, development, or social impact sectors - understanding the urgency of our mission.
-
Experience using CRM/project management/fundraising databases. Core Competencies
-
Strategic thinking, planning and analytical skills, able to translate complex programme needs into compelling proposals.
-
Strong interpersonal and communication abilities.
-
Project management.
-
Able to balance short-term priorities with longer-term strategic activities.
-
High attention to detail and highly accurate.
-
Collaborative working style and proactive attitude.
-
Commitment to our mission, values, and ethical fundraising principles.
The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office arrangements.
We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.
We have a legal responsibility to ensure you are eligible to live and work in the UK.
Any information given will be processed for employment selection and statistical purposes in line with our Data Protection Policy.
Interviews will be held during December and January.
In your cover letter, tell us how your skills and experience match the 'Essential Expertise' listed in the job description.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Non Crimes Domestic Abuse Worker
Salary: £27,000 - £30,000
Location: Wembley Police Station/Brent Civic Centre (occasional travel to Hammersmith office)
Hours: 35 Hours p/w, 9AM-5PM. Once quarterly you will need to work a Thursday from 1PM-9PM.
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Non-Crimes Assessment Worker will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. They will work within the team to make proactive contact attempts with a high volume of new referrals. Their main focus will be contacting the police cases that may otherwise not get referred into the service. Once this contact is established complete initial needs and risk assessments. They shall provide initial advice and crisis safety planning before the case is allocated to an IDVA/caseworker or referred to the appropriate partner agency for ongoing support. They will provide this high quality support based upon a client led needs and risk assessment to women from the age of 18 and over who access the domestic abuse service. They will advise women on criminal justice, civil remedies, housing and related matters.
About You:
You will have an excellent understanding of domestic abuse and its effects on survivors and children. Be skilled in risk management and safety planning and is experienced in domestic violence advocacy, who has worked with a high volume of clients who have complex and multiple needs. You will have a countenance that remains calm in a crisis and in handling sensitive information on a daily basis and you will have experience working within safeguarding procedures.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 21 December 2025 @ 23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.