1,104 Permanent jobs

Youth Programmes Officer 

Hours: 35 hours per week 

Reporting to: Youth Programmes Manager 

About us 

The Ben Kinsella Trust is one of the UK’s leading anti-knife crime charities. We were set up following the tragic murder of 16-year-old Ben Kinsella in 2008, and everything we do is guided by his legacy. Our mission is to prevent knife crime through education and campaigning. 

Ben was a kind, creative young person who loved art, music, Arsenal FC, and making people laugh. He had big dreams of becoming a graphic designer. His death was a senseless act of violence, and the outpouring of grief and public support that followed marked the start of a movement. Ben’s own words, written shortly before his death, called for change, and his voice continues to inspire our work.  

Through immersive workshops in our Choices and Consequences Exhibitions and free online resources, we have reached over 50,000 young people so far. Our work challenges myths about knife crime, strengthens peer influence, and sparks meaningful conversations. As we grow, we remain committed to honouring Ben’s life by making a real, lasting difference to young people across the UK.  

We’re a small but growing team of 11 (rising to 14), working across Programmes, Fundraising, Communications, Finance and Operations, and Leadership. Our Programmes team is supported by a brilliant pool of freelance facilitators and actors who help bring our workshops to life. We’re now looking for an Youth Programmes Officer to join us at this exciting time. We’re looking for someone who is passionate about evidence-based interventions, thrives in a collaborative environment, and is confident working to establish and maintain relationships with external organisations. 

Ben’s legacy is our guide – we exist to stop knife crime 

About the Role 

We are looking for an education or youth work professional who can deliver our programmes to a very high standard. You will be a skilled facilitator and communicator who can engage with young people from a diverse range of backgrounds. Additionally, we are seeking someone who shares our values and is passionate about using education as a tool to support and empower young people and to stop knife crime. 

As Youth Programmes Officer you will be responsible for the delivery and coordination of our flagship knife crime prevention workshops to young people, to a high standard. You will work alongside the Programmes team to ensure workshops at our London exhibitions (currently Islington and Barking & Dagenham) operate smoothly and consistently to serve young people through the achievement of quality outcomes and maximised engagement. You will play a key part in the delivery of our Youth Ambassador Programme and contribute to the development of new programmes and opportunities during an exciting period of growth for the charity.  

Key Responsibilities 

Programme delivery

• Deliver workshops to a range of groups (primary, secondary, PRU/AP and adults), adapting to different needs
• Ensure sessions are engaging, high quality, and responsive to feedback

Programme development

• Gather and analyse feedback to improve programmes
• Support the development of new projects and resources

Workshop coordination

• Coordinate day-to-day delivery across two sites
• Manage bookings, enquiries and pre-visit information
• Maintain strong relationships with schools and partners
• Keep CRM and booking systems up to date
• Coordinate freelance facilitators and support their onboarding and training

General

• Carry out other duties as required

Person Specification 

Experience

• Delivering workshops or training to young people
• Adapting structured programmes to different needs
• Managing behaviour and supporting young people with additional needs
• Coordinating multiple tasks or stakeholders
• General admin and use of digital systems

(Desirable: programme design, training adults, relevant qualification in teaching/youth work)

Skills and knowledge

• Strong facilitation and communication skills
• Ability to build positive relationships
• Understanding of youth violence or knife crime
• Knowledge of inclusive teaching approaches

Personal qualities

• Passionate about supporting young people
• Reliable, organised and proactive
• Collaborative and professional
• Committed to equality, diversity and inclusion
• Open to learning and continuous improvement

Benefits  

• Flexible working where possible
• 27 days’ annual leave (+ bank holidays), rising with service
• Enhanced sick pay
• Pension scheme
• Cycle to work scheme
• Development opportunities

How to apply

Submit a CV and supporting statement outlining how you meet the person specification. Please also answer the two additional questions on the application form.

Applications close: Friday 18th September 09:30am

Interview schedule:

• 1st stage, Week Commencing 21st September (Virtual)
• 2nd stage, Week commencing 28th September 2026 (in person)

We reserve the right to close this vacancy early if a suitable candidate is identified, so we encourage early applications.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a Finance Business Partner to join our Finance Planning & Analysis and Business Partnering team, within the Finance & Strategy directorate at Blood Cancer UK. 

This is a fantastic opportunity for a newly qualified accountant, or someone with relevant experience, to take the next step in their career. You’ll join at an exciting time for the organisation, as we deliver the ambition of our current strategy and increase our investment in research and other areas of our work. You’ll build trusted relationships with senior leaders and a diverse range of teams across the organisation, from those delivering our work for people affected by blood cancer to our brand and support teams. You’ll gain broad organisational exposure and a clear view of how financial decisions affect the work we deliver. You’ll help teams make better decisions and maximise the impact of our resources, taking ownership of financial performance reporting, budgeting, forecasting and planning for your areas, while influencing plans and helping shape how resources are allocated to best support people affected by blood cancer.

You’ll also support key investment and procurement decisions, helping teams to understand the financial opportunities, risks and implications of their plans. You’ll have the freedom to identify and deliver improvements to our financial processes, systems and reporting, while contributing to wider organisational initiatives.

We’re looking for someone confident in building strong relationships, communicating financial information and providing thoughtful, constructive challenge. You’ll be collaborative, curious and solutions focused, with the confidence to ask good questions and the ambition to keep developing your skills. You may already have business partnering experience, or you may be looking to use the skills you have developed elsewhere to take your next step. Experience in the charity sector is welcome, but it is not essential.

Most importantly, you’ll want to use your finance skills to help us make the greatest possible difference for people affected by blood cancer.

Regular attendance at our London office is required, approximately once a week, with occasional travel for internal and external meetings and events.

Please submit your CV and a 1–2 page cover letter to apply for the Finance Business Partner position.

A Rocha UK is a unique Christian nature conservation charity, mobilising Christians and churches to care for the natural world. We are a member of the Worldwide A Rocha Family, a federation of Christian conservation charities, and we have sister organisations in 23 other countries. A Rocha UK has a staff of 25 and many volunteers. We run nature conservation activities on our own reserves, advise a national network of conservation partners, inspire Christians to protect nature and act on climate change through our Wild Christian scheme, and run the popular Eco Church scheme for local churches. Our office is close to overground and tube stations, with its own secure cycle and parking facilities.

In 2026 we launched a new three year strategy with exciting goals of deepening our support to those in each of our programmes and increasing our reach in order to see more people equipped to care for creation. We also have a heightened focus on cross-cutting issues of social justice, climate resilience, becoming more prophetic and ensuring we are both learning from and serving all of the UK. Among others, a key enabler to fulfilling this strategy is growing our income from just under £1m to £1.25m by the end of 2028, which this new role will play an important part in.

A Rocha UK is engaged with a large Christian constituency (Nearly 23,000 individuals on its e-mail lists, over 9000 churches registered for Eco Church across 25 denominations, over 60 Partners in Action, ranging from Christian conference centres through to community farms, and over 8000 individuals in Wild Christian - for individuals and households looking to live more sustainably).

This role is focused on growing Individual and Church giving from this constituency. There is work to do on developing engaging supporter journeys and fundraising appeals. There is also opportunity to develop fundraising propositions and take creative approaches to growing new donors. As well as the opportunity to be involved in developing our Wild Christian programme. 

For more information please click on the job description below. 

Harris Hill is recruiting for a Senior Finance Manager/Financial Controller to work for this well-established charity based in Northwest London (Hybrid) 

THIS IS AN URGENT PERMANENT POSITION WITH INTERVIEWS AVAILABLE AS SOON AS POSSIBLE

• Position: Permanent
• Title: Senior Finance Manager/Financial Controller
• Reporting to: Director of Finance:
• Management: 2 Finance Staff: Finance Manager & Finance Assistant
• Salary: £55.000pa - £58.000pa
• Hybrid working: 3 days a week is required in their offices in Northwest London
• Qualification: A Fully Qualified Accountant is required.

The Role 

As the Senior Finance Manager/Financial Controller, you will run the day-to-day financial operations, taking ownership of transactional accounting and month-end reconciliations. You’ll maintain the general ledger, ensure data integrity across systems, and manage accounts payable, accounts receivable and credit control functions.

The role involves coordinating payroll, preparing management accounts and VAT returns, supporting budget preparation and assisting with year-end accounts and internal and external audits. You’ll also manage the Finance Manager and play a key role in the organisation’s financial stability and operational success.

Requirements 

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent professional qualification).
• Proven experience managing the month-end close and preparing management accounts.
• High-level Excel proficiency and ability to work with financial data confidently.
• Experience with accounting software (Xero experience is advantageous). Proactive self-starter with strong attention to detail and accuracy. Experience in the charity sector, including technical expertise in Charity SORP.

About us

The International Chamber of Commerce (ICC) is the world’s largest business organisation representing 45 million companies with 1 billion employees in over 170 countries. It is the only business organisation with UN Observer Status and acts as a leading voice for business at the UN, G7, G20, World Trade Organization and other major international institutions.

ICC United Kingdom is the representative voice for ICC in the UK and provides a mechanism for UK industry to engage effectively in shaping international policy, standards and rules. We are the leading voice on digital trade ecosystems and Co-Chair the B2B Cluster for the Commonwealth Connectivity Agenda.

ICC is a great place to be for anyone wanting to work for a global institution and looking for exposure to a broad range of international business issues. You’ll be working with a great team of diverse, dynamic committed and fun people who all have a passion for the international nature of ICC’s work, delivering results and making things happen. If ever there was a time to be in international trade, it is now. It’s a once in a lifetime opportunity to be at the heart of the action in modernising global frameworks and scaling up business engagement at international level.

About the role

We seek a highly organised and proactive Events Manager to join our team, helping to deliver a range of high-profile events that engage key stakeholders and promote our strategic objectives. This is an excellent opportunity for an experienced events professional to play a central role in organising conferences, webinars, and networking forums focused on international trade, arbitration, sustainability, and trade finance.

You will be responsible for planning and coordinating major events such as the Annual Arbitration & ADR Conference, a series of masterclasses, roundtables and other events reflecting ICC’s global policy priorities on issues such as trade, trade finance, digital economy, sustainability and business integrity. You will work closely with our leadership team to ensure these events are delivered smoothly and to a high standard, whether in-person or virtual. This role involves securing venues, managing end to end logistics, coordinating speakers, managing sponsorship agreements, and ensuring seamless event execution both on-site and online. In addition, you will drive event promotion, ensuring a strong delegate presence and an engaging participant experience.

Who we are looking for

We are seeking a candidate with proven event management experience, particularly in high-level, international contexts involving senior executives, government officials, and multilateral organisations. You should have a proven track record of organising successful events, end-to-end, under tight deadlines and budgets, with the ability to manage multiple tasks simultaneously. Strong project management and relationship-building skills are essential, as is confidence in managing complex events and handling last-minute changes with professionalism. Familiarity with using social media to promote events is essential and the ability to work with Adobe (InDesign and Illustrator) would be advantageous.

If you are a high energy individual who is passionate about delivering high-impact events and thrive in a fast-paced, international setting, we’d love to hear from you.

We operate a flexible hybrid working culture. Your time will be split equally remote/home and in our London office, with typical office days Tuesday and Wednesday.

Closing date: 9 a.m. Monday 5th October 2026

The Voluntary Organisations Disability Group (VODG) is the leading membership body for voluntary sector organisations that support disabled people. Representing over 145 organisations across England and Wales, we bring together leaders, experts and partners to influence change, share learning and strengthen the sector. 

We're looking for an experienced and enthusiastic Events and Engagement Manager to lead the delivery of our growing programme of conferences, professional networks, member events, learning opportunities and stakeholder engagement activities. 

This is a varied and rewarding role at the heart of the organisation. You'll be responsible for creating exceptional experiences for members and delegates, coordinating high-profile events, supporting external engagement activity, managing key relationships and identifying new opportunities to increase member participation and value. You'll also use data, feedback and insight to continually improve our offer and help shape future engagement activity. 

We're looking for someone with strong event and project management experience, excellent organisational and communication skills, and the ability to build productive relationships with a wide range of stakeholders. You'll be equally comfortable managing the detail of event delivery and contributing to wider organisational objectives.

In return, you'll join a small, ambitious and supportive team committed to improving the lives of disabled people by supporting a strong and vibrant voluntary sector.

If you're passionate about bringing people together, creating engaging experiences and making a meaningful difference, we'd love to hear from you. 

Homeless Support Worker

Southampton Street Intensive Hostel

42 Hours per week, Permanent

Working a rota of 3 days on 3 days off – 8am – 8pm

Salary: £29,453 per annum (calculated for 42 hours per week; equivalent to £25,947 FTE for 37 hours)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Make a real difference where it matters most. Come join SSJ as a Homeless Support Worker.

The Impact You'll Make

Working in our 24/7 intensive homelessness accommodation, you will provide critical life skills and housing-related support to individuals with complex needs. Your core focus will be on driving key outcomes—such as improving daily living skills, boosting self-esteem, enhancing long-term health, and encouraging engagement with support services and meaningful occupation.

Your daily responsibilities will include:

• Promoting Harm Reduction & Health: Facilitating harm minimisation (including needle exchange procedures and Naloxone administration) and encouraging healthy lifestyle choices. 
• Teaching Basic Life Skills & Housing Management: Supporting residents with budgeting, tenancy processes, breakfast preparation, and maintaining personal/communal hygiene. 
• Key-Work & Support Planning: Assisting with risk assessments, updating case notes/IT systems, logging maintenance requests, and coordinating room clearances and turnarounds. 
• Providing Essential Emotional & Community Support: Offering empathy and stability while helping residents access volunteering, training, or opportunities like selling The Big Issue. 
• Maintaining Safety: Carrying out regular welfare checks, reporting safeguarding concerns, and handling incoming rent/petty cash in line with financial procedures.

Who We're Looking For

We are searching for someone with a compassionate approach who can deal with difficult or challenging behaviour calmly, effectively, and professionally.

Essential Qualities, Skills & Knowledge

• Communication & IT Skills: Ability to listen, build positive relationships, and maintain accurate records (case notes, handover logs, emails) using IT systems. 
• Adaptability & Initiative: Able to work flexibly on a 12-hour shift rota, respond effectively to emergencies, and manage time well within a team. 
• Empathy & Awareness: A genuine sense of humor, dynamic understanding of equality and diversity, and strict adherence to professional boundaries. 
• Key Domain Knowledge: Understanding of mental health, substance use, lone working, and adult safeguarding/protection.

Desirable Experience

• Prior experience working with individuals with histories of homelessness, mental health problems, or substance misuse in a residential or supported housing environment.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Card Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. 

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website

Please note - We are unable to provide sponsorship for this role. 

Closing Date: Friday 4^th September 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.  

We are seeking a qualified Specialist ISVA (Independent Sexual Violence Advocate) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have experience in the ISVA role as well as a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

Background information about Respond 

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services. 

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly. 

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role. 

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.

Note all of the above days per annum stated are pro rata’d for part time employees. 

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.Your statement should be no more than 2 sides of A4.

Closing date for applications: 9th October 2026

This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, with a minimum of three days in the office and the option to work two days from home.

Job role:

Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, individual giving and gifts in Wills is central to our income generation strategy and this role lead its growth and development.

This role is perfect for an experienced fundraiser ready to own the individual giving and gift in Wills strategy end to end. You will set the direction for donor communications, appeals and the legacy pipeline, taking responsibility for income from individual donors and KPIs while working closely with the Head of Income Generation and Engagement to contribute to the overall income generation and engagement strategy.

You will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys both online and offline. You’ll develop our email marketing and online supporter journeys for now and the future.

This is a broad, varied role, for a senior fundraiser. Whether your background is strongest in individual giving, community fundraising, legacies, digital or data, if you are a confident communicator with proven experience of owning fundraising strategy, income and supplier relationships ready to take your next step in animal welfare, this is the role for you.

Key responsibilities:

1. Lead the development of the individual giving and legacies strategy and annual planning, budgeting and KPIs, reporting performance to the Head of Income Generation.
2. Set the direction for a sustainable individual giving programme, growing the supporter base across all channels and developing strategies to engage and motivate supporters.
3. Own the planning and delivery of engaging, multi-channel fundraising campaigns and appeals.
4. Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensuring compliance with our gambling commission licence nationally and through branches.
5. Lead the ongoing development of the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.
6. Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.
7. Own email marketing and online supporter journeys.
8. Lead the legacy giving and in-memory fundraising strategy.
9. Own monthly analysis of income and expenditure against KPIs, reporting on progress and forecasting future results.
10. Design and implement a stewardship programme with particular attention to supporter journeys for new and existing supporters that increase average values and long-term support.
11. Own compliance of the individual giving programme, identifying and managing risk and escalating to the Head of Income Generation and Engagement where necessary.
12. Ensure data collection, management, use, storage and destruction comply with data protection law and best practice.
13. Work closely with other members of staff and senior managment to ensure individual giving products and initiatives are integrated with other areas of the charity, such as brand and marketing programmes, retail development and homing campaigns.
14. Own direct relationships with external suppliers, agencies and freelancers, setting briefs, managing budgets and holding them to account.
15. Act as the organisation’s senior specialist on individual giving and legacies, advising and influencing colleagues, volunteers and homing centres on how their roles can support fundraising opportunities, without formal line authority.

Essential skills and experience:

• Experience of working in a senior individual giving, direct marketing, community, or general fundraising role.
• Demonstrable track record of delivering sustained income growth and establishing new programmes of activity.
• Experience owning a budget and KPI set, forecasting, reporting to senior management and adjusting plans in response to performance.
• Proven ability to get the best out of external suppliers and agencies (copywriters, designers, mailing houses, platform developers, etc.) to maximise outcomes, setting budgets and holding suppliers to account for results.
• Demonstrable experience of donor development, journeys and stewardship at a strategic level.
• Proficient written and verbal communicator with the ability to adapt tone to engage and inspire different audiences and write compelling fundraising copy.
• Excellenet relationship and influencing skills with the ability to gain buy in and shape the approach of colleagues without formal authority over them.
• Excellent stewardship skills with the ability to communicate with supporters via letter, email, telephone and face to face with care and compassion.
• Able to plan and prioritise independently across several income streams.
• Track record of writing clear, engaging supporter communications (appeals, newsletters, thank you journeys).
• Confident using data to select, segment, or report on supporter groups.
• Experience managing ongoing relationships with individuals (donors, supporters or clients).
• Experience of legacy marketing.
• Proficiency in using a CRM to manage donor relationships and supporter journeys.
• Strong working knowledge of charity law, GDPR and the Fundraising Code of Practice with experience of ensuring organisational compliance.
• A collaborative approach and willingness to develop new areas of fundraising.

Desirable experience and qualifications:

• Relevant fundraising or marketing qualification (e.g. Institute of Fundraising / CIOF certificate, CIM), or evidence of ongoing professional development.
• Experience of legacy marketing, legacy administration, or legacy pipeline management.
• Experience of writing or approving legacy-specific communications (in-memory, will-writing campaigns, pledger updates).
• Experience designing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.
• Experience of building or improving email marketing programmes or automated supporter journeys.
• Experience of working with fundraising databases (e.g. Raiser's Edge, Donorfy, Beacon) and GDPR-compliant data handling.
• Experience of liaising with solicitors, executors, or handling sensitive/bereavement-related conversations.
• Experience of managing a pipeline or CRM-tracked process from enquiry through to completion.
• Have empathy and enthusiasm for the mission of the Greyhound Trust.

You will be required to work or provide support outside of standard working hours for events and operational needs, so flexibility is key. This post and its role requirement will develop with the needs of the charity.

£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.

Minimum 3 days a week office/community based.

As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.

Responsibilities include:

· Coordinating our Information and Support service.

· Line managing the Information and Support Facilitators.

· Being the operational point of contact for the Ageing Well Southwark contract.

· Managing and developing projects.

· Coordinating befriending, groups and social events.

We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.

Essential requirements include:

· Substantial experience (typically gained over three years or more) of working directly with people who require support.

· Knowledge of the challenges older people experience and the social care environment.

· Ability to support and line manage specialists delivering an information service.

Before applying, please read the full job description and person specification attached.

To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.

If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.

Deadline for applications: Monday 28th September 2026, 5pm

In-person interviews: Thursday 8th October 2026

Customer and Community Engagement Business Partner

Rochdale

£37,326

Permanent, 36.25 hours per week

Our client is looking for an enthusiastic and proactive Engagement Business Partner who is great at building relationships, to work with customers, colleagues and communities across the Borough. 

You will identify and create innovative and new engagement opportunities, helping to strengthen customer influence and driving real and meaningful improvements

About the Role

The Customer Engagement Business Partner plays a key part in their Customer Experience team and reports to the Community Engagement and Investment Manager.

You'll help bring our engagement opportunities to life by developing meaningful opportunities for customers to shape, influence and scrutinise services.

They are keen to increase uptake in our engagement activities so you’ll be comfortable using a variety of communication channels to encourage people to take part. From organising and facilitating engagement events and focus groups, to creating digital content and sharing outcomes, you'll help ensure customer feedback drives continuous improvement.

As part of this role, you will regularly travel across the Borough of Rochdale to engage directly with customers and communities, therefore a full UK driving licence and access to a vehicle insured for business use is essential.  You will be reimbursed for business mileage

What You'll Be Doing

• Supporting the delivery of the Customer Engagement plan
• Creating and delivering meaningful engagement opportunities for customers and our communities.
• Working collaboratively with customers and colleagues to improve services.
• Developing innovative ways for customers to influence, monitor and scrutinise service delivery.
• Building inclusive engagement approaches that encourage participation from a diverse range of customers.
• Facilitating meetings, workshops, focus groups and consultation activities.
• Creating engaging communications content across digital, social media and other channels.
• Monitoring engagement activity and outcomes, ensuring customers understand how their feedback has influenced decisions.
• Supporting colleagues across the organisation to embed customer engagement and involvement into service delivery.
• Using insights and feedback to identify opportunities for service improvement.

About You

You'll be passionate about customer engagement and committed to ensuring they have the opportunity to influence the services that matter to them.

You'll bring:

• Experience in customer engagement, community engagement, customer service or a related field.
• Excellent written and verbal communication skills.
• Strong presentation and facilitation skills, with the confidence to engage a range of audiences.
• Experience of developing positive relationships with customers and stakeholders from diverse backgrounds.
• The ability to manage competing priorities and work effectively across multiple projects.
• Experience delivering and monitoring projects and initiatives.
• A creative approach to communications and engagement, including digital and social media platforms.
• Confidence using Microsoft Office applications, including Word, Excel and PowerPoint.
• Knowledge of customer engagement and participation principles within housing or related sectors.
• A genuine interest in customer engagement, service improvement and social impact.
• Awareness and understanding of the issues affecting customers and communities.

This is a fantastic opportunity to be part of an ambitious programme of engagement at a time when the voices of their customers have never been more important. You'll help shape how our client works with customers, ensuring their experiences and insights influence decision-making at every level.

You'll join a supportive and passionate Customer Experience team where your ideas, enthusiasm and expertise will make a genuine difference to customers and communities across the Borough.

What Do They Have to Offer You?

In addition to a competitive salary, you will benefit from:

• 30 days annual leave plus bank holidays
• Option to buy up to 5 additional days annual leave
• An additional 5 days annual leave after 5 years' service
• Business mileage reimbursement
• Pension scheme with employer contributions matched up to 8%; death in service benefit
• Flexible, smart working arrangements
• Healthcare cashback plan, virtual GP access and subsidised gym membership
• Employee Assistance Programme available 24/7
• Paid volunteering days
• Enhanced family-friendly policies
• Plus, so much more!

We encourage you to apply as soon as possible, as we review applications as they are received and our client may close the advert earlier than indicated.

Diversity, Inclusion & Belonging

Our client is committed to creating an inclusive workplace where everyone feels valued, respected and supported. They operate a Guaranteed Interview Scheme for applicants who declare a disability, as defined by The Equality Act 2010, and meet the role's minimum requirements

Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.

The Role

This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.

Candidates are welcome to discuss the role with our Director before applying - contact details are in the job description.

Who You Are

You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.

About Build Up

Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.

Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.

Why Join Us

At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.

Key Details

This role is available on a 4 OR 5 day a week contract, subject to candidate preference.

Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent

To Apply

For more information and to apply, please see the job description.

Applications close Sunday 20th September 2026. We will be reviewing applications on a rolling basis from Monday 14th September, so we encourage applicants to apply as early as possible.

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REMAP is a national charity which helps disabled people across the UK, achieve greater independence and a better quality of life. Our community of volunteer engineers design and create equipment when no commercial alternative exists – at no charge to the individuals we help. We are the UK’s only charity providing innovative, custom made and personalised equipment for disabled people. 

We are looking for an experienced Fundraising Manager to focus on leading and developing a diverse programme of fundraising activities that will generate sustainable income and support the organisation’s very compelling cause. REMAP is unique.

Our new Fundraising Manager will be ambitious and enthusiastic, with outstanding written communication and interpersonal skills who is able to develop excellent relationships with volunteers, donors and staff. They will:

• Develop and deliver an effective fundraising plans
• Build relationships with donors, trusts, foundations and corporate partners
• Manage applications, reporting and fundraising targets
• Work closely with REMAP's CEO and colleagues to communicate the impact of our work

To apply please submit your CV and Covering Letter outlining how you meet the personal specification by the deadline of midnight on Monday 28th September 2026. Interviews will take place online via Teams on 12th & 13th October 2026. 

Do you have the digital content leadership expertise to transform how millions of people experience one of the UK’s largest health charities online? Are you an experienced people leader who can coach and develop a team in a complex digital environment? 

About the role

As Digital Content Manager, you'll lead and develop a team of five Content Designers, setting priorities, standards and ways of working that turn organisational goals into accessible, effective digital content. You'll manage the team's pipeline, balance capacity and demand, ensure delivery to agreed SLAs, while fostering a supportive culture of coaching and continuous improvement. 

Working at the centre of several key strategic initiatives, you'll play a leading role in the delivery of BHF's Content Review Cycle and upcoming CMS migration programme. Balancing operational leadership with longer-term planning, you'll help prioritise activity, improve content performance and ensure resources are focused where they can create the greatest value for users and the organisation.

As BHF's content champion, you'll work with digital, product, technology, UX, SEO, data and customer journey teams to improve content practice, shape digital direction and build sustainable delivery across the organisation.

Your leadership will help more people access vital information and support, enabling the British Heart Foundation to save and improve lives. 

About You 

You’ll have a strong track record of leading content professionals in a complex digital environment and building high-performing teams that deliver innovative and measurable results.

You'll bring: 

• Experience leading, coaching and developing content, content design or digital content teams.
• Significant experience managing content across large, complex websites and CMS platforms.
• Strong expertise in content strategy, content design, accessibility and SEO.
• Experience using analytics, insight and performance data to inform decisions and improve outcomes, including using tools such as GA4, Siteimprove, SemRush
• The ability to prioritise and delegate competing workstreams and lead content delivery across multiple projects and programmes.   
• Strong stakeholder management and influencing skills, with confidence working across multidisciplinary teams. 
• Experience supporting organisational change, content transformation or CMS migration activity.

You'll thrive if you're a collaborative and empowering leader who enjoys developing others, solving complex challenges and creating the conditions for great work to happen. You're motivated by continuous improvement and passionate about ensuring digital experiences genuinely meet audience needs.

Why Join Us? 

This is more than a content leadership role. This is an opportunity to lead, influence and continuously improve content experiences across one of the UK's most recognised health charities. 

You'll shape ways of working, strengthen content capability, build relationships across the organisation and leave a lasting impact on how we engage audiences through digital channels. 
 
Working arrangements 

This is a hybrid role, where your work will be split between your home andat leastone day per weekin our Londonoffice.This may vary from time to time so you will need to work in a flexible way to unlock your best work for our cause. 

Interview process 

The interview process will consist of two stages.  We are planning first stage interviews will be held over MS Teams on 24th and 25th Sep 2026 . For those successful, there will be second stage interviews in-person at our London Office (NW1 7AW) on 7th Oct 206.