We are seeking a caring, dedicated and organised Deputy Manager for our Domiciliary Care Service, ‘At Home’.  You will be joining a small team who are passionate about delivering bespoke, person centred care.  You might already be operating at this level, or perhaps you are excelling at care co-ordination or similar and looking to take the next step up. Either way, we would love to hear from you! 

We will be reviewing and interviewing applicants on a rolling basis and will close the opportunity once we have recruited, so don’t delay! Please send an up to date CV and expression of interest setting out how you meet the Person Specification.

The Queen’s Commonwealth Trust (QCT) champions, funds and connects young people across the Commonwealth who are working hard to drive positive change in their communities. QCT is made up of a small, dynamic and highly passionate team working collaboratively with aligned values and an agile culture to bring the mission to life.

We are looking for an established fundraiser who will play a key role in building and delivering the fundraising strategy for QCT. This is an exciting and challenging opportunity for an energetic and talented fundraiser who is passionate about social impact and keen to use their skills to connect supporters with a youth-focused cause.  The ideal candidate will have extensive experience in high value relationship fundraising from UHNWIs and/or companies. Experience in raising money internationally would also be an advantage.

Given the start-up stage of QCT, this is a flexible and dynamic role. The Head of Fundraising will focus on recruiting new supporters – both face to face meetings with prospects and preparing proposals and presentations. 

Please see the attached job description for more information.

To apply, please submit:

• A CV detailing your relevant experience and
• A covering letter of no more than two pages in length, showing any experience of the responsibilities outlined in the job description

Closing Date for applications: 1st November 2018

Posted on: 14th October 2019

Closing date: 1st November 2019

1st Interviews: 8th November 2019

2nd Interviews: w/b 11th November 2019

The client requests no contact from agencies or media sales.

A fantastic opportunity has arisen for a full time Head of Volunteer Experience to join the Volunteer Operations Directorate at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

The Head of Volunteer Experience will lead the Volunteer Experience Team, overseeing the development of volunteering good practice; setting the framework to ensure SSAFA recruit, induct, manage and celebrate volunteers and volunteering across our organisation. 

About the team

The Volunteer Experience Team provides good practice volunteering advice and assistance to internal staff, existing volunteers, and prospective applicants.

About you

To carry out this role successfully you will have:

• An unwavering belief in the benefits of volunteering; for our organisation, volunteers, beneficiaries and the communities we operate within.  
• A track record of establishing and maintaining an effective programme of volunteer recruitment, induction, management and celebration.  
• Experience of setting volunteering quality frameworks and implementation.
• Examples of working in a geographically dispersed Charity, engaging and collaborating with volunteers and colleagues.
• Clear understanding of legislation and regulation relating to volunteering and volunteers.
• A positive ‘can do’ attitude, demonstrating SSAFA’s values of understanding, fairness, commitment and courage.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interviews: Tuesday 19 November 2019.  The interview will consist of a presentation and formal interview.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement on our website.

The British Asian Trust is looking for an Operations and Programme Administrator to work with us full time.  This is a diverse role and we are open to dynamic people, with a range of experience or skills to undertake the role.

The British Asian Trust is undergoing an exciting and ambitious period of growth.  Our annual turnover has more than tripled in recent years helping us to increase our impact in South Asia through meaningful programmes of activity that release people from poverty and allow their full potential to be met.

The next stage of our journey will be dependent upon our expertise in growing and diversifying our income streams, extending our reach within the diaspora and beyond, and maximising the opportunity of being supported by some of the most successful South Asian business leaders and entrepreneurs in the world.

We will operate on the cusp between philanthropy and impact investment, driving programmes that are bold and progressive in their vision for social change. We are also in the process of merging with a major conservation organisation and will be looking to fund and grow a new conservation vertical.

If you are excited by our work, are great at what you do and enjoy working in a fast-paced environment, we’d love to hear from you.

To apply, please email your CV and a covering letter telling us in no more than 2 pages why you are the right person for the role.

Closing date for applications: 9am Monday 28th October 2019.

Interviews will be held in the week commencing 4th November

The Brent Centre for Young People (BYCP) exists to improve young people’s lives so they can manage their challenges now and become happy and healthy adults. Set up 50 years ago to focus on preventing  breakdown and suicide amongst adolescents, and working in the heart of the community, we expanded into schools in the 1990s, and work closely with the NHS and other partners to treat a wide range of young people. 

As part of an ambitious new plan the BCYP is developing its senior leadership team with this new position playing a key role. The Head of Development and Communications will possess the professional and personal credibility to build confidence in the charity both internally and externally, based on a deep understanding of the psychoanalytic approach and ethos of the BCYP. 
 
At a time when the mental health of young people is frequently in the news, this role will lead our ambition to reach and influence new audiences and create long lasting partnerships which enable us to help more young people. It will also provide necessary support to the Centre’s Research Department. 
 
This is an exciting opportunity to join the leadership team of a well-respected charity at a time of not only change and growth, but when its work has never been in greater demand.  In addition to candidates with charity experience, we are interested to hear from candidates with commercial sector backgrounds in business development, communications, marketing, etc. seeking to work in the charity sector.
 

This exciting new post with the Criminal Justice Alliance (CJA) will harness and amplify the expertise of our 150 member organisations helping us to achieve our vision of a fairer and more effective criminal justice system. This role forms a crucial part of our new strategy - 'Connecting for Change' - by assisting with the development of the CJA’s new communications strategy and leading on its implementation to reach a variety of audiences including policy makers, the public, CJA members and the wider sector. Having a wide membership from across the criminal justice system means there will be great variety to your work which will cover a range of crucial issues from policing to prison reform, race disparity to restorative justice. 

You will have the opportunity to develop new, creative approaches to communicating our messages, lead on social media, support the re-design of the website and liaise with the media. You will travel to visit members across the country to understand and promote their work and help them share their expertise and network through arranging engaging and effective member meetings, round-tables, policy forums, expert groups and our annual CJA Awards and Media Awards. 

You will develop methods to capture member feedback and maintain up to date and accurate systems to track engagement and areas of member expertise. We are a small team, so you will work closely on a day to day basis with the Director and Policy Officer to influence change and work together with our members and Board to achieve a criminal justice system that is safe, smart, person-centred, restorative and trusted. 

You will have at least two year’s (paid or unpaid) relevant work experience in a communications and/or engagement related post, strong IT and social media skills and excellent organisational skills, including some experience of event management. You will need excellent verbal and written skills to communicate with impact  and the ability to build positive relationships with a range of stakeholders and work flexibly as part of a small team. Crucially, you will have a commitment to the vision, mission and strategic objectives of the CJA.

We value having a diverse range of perspectives, expertise and insights on our team.  We are particularly keen to receive applications from black, Asian and minority ethic people and people with lived experience of the criminal justice system.

Administrators – various roles

Full and part time hours available

Salary FTE:£18,372 - £20,144 (37 hours per week)

Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995.  The charity works to ensure that all Hertfordshire’s unpaid family Carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring and can exercise a collective voice in the county. We support adult carers and young carers and provide information and support.  We also arrange a variety of ways for carers to work closely and collaboratively with professional staff in a wide range of voluntary and statutory organisations to link our services and help those organisations to develop a carer friendly focus.

We are looking for reliable and committed people with a can-do attitude, to join our Administration Team, providing administrative support for various services, including:

• Hubs and Mentoring

• Dementia Locality worker

• Young Carers

• Human resources (HR) and governance

The successful candidate will work with the Admin Team to provide an efficient first point of contact for all carers who get in touch with Carers in Hertfordshire about our services, whether it is via telephone, email or face-to-face in the office.

A good standard of IT skills is essential, including experience using databases, Microsoft Office, the internet.

Knowledge of administration activities and taking telephone calls is also required, as is experience of reception duties.

The role will be based at our Head Office in Hertford, though you may also be required to work from our Borehamwood Office. We have a variety of hours available. Please indicate in your application the number of hours you are applying for. The roles will involve either starting at 8.30am or finishing at 5.30pm (4.30pm on Fridays) each day.

Closing date: Monday 4th November 09.00

Interview date:  Monday 11th November 2019

About the role

Frontline AIDS has built a reputation for delivering innovative, effective and person centred programmes.

We are looking for one Advisor: Programmes to manage programme work streams such as partner budgeting and financial monitoring, due diligence and programme planning on the Global Fund MENA grant and other restricted grants. You will be placed in our busy programmes team delivering high quality administrative, financial and logistical support to the delivery of restricted grants.

This is an exciting moment to join an organisation looking to bring new ideas in achieving our Global Plan of Action 2020-2025

About us

We’ve been on the frontline of the world’s response to HIV and AIDS for 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.

Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.

Everything we do is rooted in our two key beliefs:

• That the lives of all human beings are of equal value.
• That everyone has the right to access the HIV information and services they need for a healthy life.

Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.

As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.

Are you the Frontliner we’re looking for?

You are a committed team member with a clear focus on team objectives, as well as your own. You will promote best practice within your field of expertise and challenge ways of working to ensure the highest quality and levels of efficiency. Your actions will be aligned with Frontline AIDS vision and you will inspire the same behaviour in your peers. You are comfortable working in a matrix management environment.

How to apply

Find out more by downloading the full job description and person specification from our website.  If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply on our jobs page and upload your CV along with a covering letter outlining why you are a great match for this role.

Closing date: 1st November 2019

Interview date: 14th November 2019  

Protection of Children and Vulnerable Adults

Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection.  The Protection of Children and Vulnerable Adults Policy can be downloaded from our website.

Due to the application of UK immigration rules, we unfortunately cannot sponsor this position for anyone who do not have the right to work in the UK.

A fantastic opportunity has arisen to join a small and friendly HR team in a prestigious Independent School in West London.

The Independent Day School are looking for an HR Manager with advisory-level generalist HR and recruitment experience, evidence of continuous professional development in HR, and a strong knowledge of current employment legislation. Experience of working in a school, with an awareness of school compliance and safeguarding regulations, would be advantageous but not essential.

If you would like to receive further information for this role, with full details of how to apply, please send your CV to [email protected] or call Faye Marshall at Harris Hill on 0207 820 7303.

Closing date for applications: Midday on Friday 1st November 2019.
Interviews will be held week commencing 4th November 2019.

Regional Fundraiser - South West
Contract: Permanent
Location: Home-based in the South West region
Salary: £22,473 - £25,303 plus £3,000 Car Allowance

Here at Eden Brown we are working with this large, high profile health charity on their exciting Regional Fundraiser vacancy. This role will cover the South West of England and is a home-based role in that region.

This is a varied role where you will manage day to day relationships with the charity's key supporters with the primary purpose of generating income across the South West through community fundraising activities. You will be responsible for delivering income targets across the region by building strong relationships with individuals, local companies, community groups and volunteers, in line with our community fundraising strategy.

This role would suit someone who is an experienced community fundraiser, someone proactive and skilled at building and maintaining effective relationships with supporters and colleagues alike, experience in recruiting and managing volunteers and experience in managing income and expenditure budgets and financial reporting. A full drivers license is also a necessity for this job.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.

Support Worker

Location: Preston
Job Type: Permanent
Hours: Full time, part time and occasional hours
Salary: £8.66 per hour (£16,933 per annum FTE 37.5 hours)

Closing Date: 16th November 2019

Want to be part of a leading organisation which positively impacts on the lives of disabled people across the world?

As a Support Worker / Healthcare Assistant with our client you’ll provide a high level of care and support to vulnerable people, enabling them to live the life they choose. You’ll assist with daily tasks including personal care, medication and assistance at mealtimes, motivating and encouraging choice and participation.

Experience as a Support Worker, Care Assistant or Healthcare Assistant is desirable but not essential as our client offers an excellent training and induction programme to get you fully trained in your new role!

In return they offer a great range of employee schemes and benefits, including generous annual leave, discounts for high street retailers, contributory pension scheme and so much more!

Our client welcomes applications from all sections of the community. They actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role will take place as applications are received. Our client therefore reserve the right to close this vacancy once suitable candidates have been appointed.

You may have experience of the following: Support Worker, Healthcare Assistant, Care Assistant, Care Provider, Personal Support Worker, charity, not for profit.

Ref: 89836

Recruiting a Business Systems Manager to join our IT Team in Westminster!

£60,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role is working 35 hours per week.

Look Ahead are a dynamic and innovative care and support business known for providing life-changing services. We are now looking for a hands-on and engaging Business Systems Manager with excellent technical know-how who will act as a leading business enabler and game changer, who will help realise strategic goals and drive the development of core business systems as Look Ahead strives to transform to become a data driven organisation.

As our confident Business Systems Manager you'll have ample opportunity to make your mark and impress as we deliver customer and employee focussed systems with dynamic, mobile solutions designed to engage staff and increase interaction with our computer systems.

Reporting to the IT Director, you will have overall responsibility for all business systems and databases. You will provide leadership to a focussed team that will maintain and develop Look Ahead's business systems whose goal is to maximise the power of Look Ahead's information.

What you'll need:
- Evidence of experience managing multiple applications in an organisation of a similar size to Look Ahead
- Demonstrable success in integrating solutions from multiple vendors such that benefits have been derived from using data as an asset
- Strong written and verbal communication skills
- The ability to hit the ground running, to shrewdly evaluate requirements and systems, and to develop strong relationships with colleagues

Look Ahead needs outstanding people committed to delivering outstanding services and we can offer you a career with real heart and potential, not to mention a wide range of benefits. Look Ahead is also entirely committed to providing staff with significant scope to succeed and develop their skills.

Job Overview:

Look Ahead recognises that data and applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme and we need to have the right business systems management structure in place to offer continual support, development and improvements to our business systems and to provide insight into the organisation's data.

The post holder will support Look Ahead IT department's vision of developing, delivering and deploying information management and technology solutions which drive business transformation, efficiency and improved services for our customers.

The post holder will demonstrate excellent technical skills, project delivery and change management skills, and will be adept at issue resolution for the relevant technologies.

The post holder will be located in Look Ahead's Head Office and will not be expected to travel.

Key Accountabilities:

- Overall responsibility for all business systems
- Overall responsibility for SQL Database Administration
- Shared responsibility for project management tasks related to the enhancement of the existing Business Systems environment and for the deployment of new technologies as directed
- Shared responsibility with other senior IT Department staff for identifying problems within Look Ahead that can be addressed by the introduction of technology
- Shared responsibility for ensuring that Look Ahead's Business Systems are secure, licenced and compliant with relevant laws and regulations
- Shared responsibility and accountability for the effective backing up of business systems to include regular reviews and testing of Disaster Recovery processes and procedures
- Shared responsibility for ensuring good supplier relationships are maintained such that Look Ahead maximise the benefits of all technologies deployed
- Other duties as directed by the IT Director

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification

Personal Attributes:
- Enjoys social interaction and the company of others
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience

Essential:
- A previous history of working with multiple successfully integrated business systems
- The successful management of Business System focussed change projects
- Experience of change and release management or full software development lifecycle involvement
- Problem solving/analytical skills will be crucial to the post holder's success
- Detail and success orientated
- The ability to build relationships with key internal and external stakeholders
- Excellent written and verbal presentation skills

Desirable:
- MS SQL Server T-SQL, SSRS and SSIS programming skills
- An understanding of MS SQL Server DBA principles
- A history of building successful, customer service focussed teams
- Experience of working in a fast paced, lean environment

Client:

A large Housing Association are looking for a SENIOR INFRASTRUCTURE ENGINEER to look after the technical infrastructure. We will be maintaining, developing and documenting the IT infrastructure aligned with industry best practice standards to meet the needs of business requirements in line with the IT strategy.

Your Role:

You will provide third line operational support for the network, server and infrastructure aligned with the values for infrastructure changes, incidents, requests and problems meeting Operational Level Agreements. Identifying and improving the infrastructure and Value for Money saving opportunities. You will manage the organisation's storage infrastructure, switches and servers. Design and configure network and system security in line with policies and audit requirements. To maximise IT infrastructure's availability, performance and resilience. You will administer, document and monitor the organisation's network, server and client infrastructure and also supported by the Infrastructure Manager act as an infrastructure solutions architect, design authority and project manager for specific infrastructure projects. You will deliver business improvements by the use of new technology applications, working with users and suppliers to develop the full potential of key systems. Be a senior member of the IT team advising and helping staff develop their own skills. Act as coach and mentor for IT Service Desk staff and to improve infrastructure knowledge resources available within the Service Desk.

What are the skill you need:

Knowledge/Qualifications:

You will have Knowledge of IT legislation including software licensing, Computer Misuse Act, Investigatory Power Act, Data Protection Act, General Data Protection Regulation

• IT Infrastructure Library v3, appropriate ISO standards for IT Infrastructure and security
• Citrix (CCA / CCAA)
• VMware (VCP5-DCV)
• Microsoft (MCITP / MCSE)

Experience required:

• Experience in IT supporting a 200 user environment across multiple sites
• Project Management experience or experience working in a project team
• SAN management preferably using Dell/EMC or other enterprise level SAN
• Continuous development of a virtual server environment
• Managing a Windows Active Directory environment
• Managing Exchange 2010 (or above) and Exchange Online
• Managing and developing Citrix Xenapp environment
• Managing and developing Azure environment
• Managing a CISCO/Brocade network environment
• Manage a Cisco Wireless Network
• Knowledge of VOIP Telephone systems
• Experience using centralised management systems for configuration and deployment of operating systems and applications.
• Experience implementing a disaster recovery site and restoring systems and data

Technical Skills/Competencies

Essential

• Server virtualisation, VMware vSphere, Site Recovery Manager
• SAN Management including Replication and ISCSI/Fibre channel network configuration
• Active Directory 2012 or above. management using GPO and PowerShell scripting
• Office 365 / Azure AD Administration
• Maintenance of communications room equipment: PDU, UPS, rack fitting
• Cisco network equipment: Routers, Switches and Wireless Access Equipment
• Brocade network equipment
• Citrix Xenapp 6.5 or above
• Exchange 2010 or above
• Cisco IOS
• Internet Security including Fortinet Firewalls
• Microsoft IIS
• Microsoft SQL
• Unified communication technology preferably Skype for Business
• Microsoft Windows 10 configuration and deployment

What you get in return

£50,000-£55,000 plus company benifits

What you need to do now

If you are interested in this role, click "apply" to forward an up to date copy of your CV, or call us now on 0207 419 896.

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Database Manager to join our team during an exciting and transformative period.

Database Manager, UK for UNHCR

Location: Central London

Office hours: Monday – Friday; 9am – 5pm

Terms: Permanent role, competitive salary and benefits

Reports to: Operations Director

 Key relationships: Operations Director, fundraising and communications teams, external suppliers and contractors

UK for UNHCR

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We are a new charity, established to generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

We work to ensure that everybody has the right to seek asylum and find safe refuge, having fled violence, persecution, war or disaster at home. Only 1% of UNHCR’s budget is funded by the UN, making fundraising critical to UNHCR’s humanitarian work across the world.

Nobody chooses to be a refugee, but we can all play a part in their protection. If you would like to join our team and support the refugee cause, please apply below.

Job Description

We are seeking a dynamic and proactive team player, with a strong interest in fundraising, to become the data lead for our UK fundraising operations. The role will provide analysis, data management and database maintenance of the UK Salesforce fundraising database.

The successful candidate will play a key role in helping the team analyse performance of donor acquisition and retention activities, and donor prospecting. They will also assist the team with data insight for segmentation and optimisation.

Duties and responsibilities

• Assist with testing and launching of the new UK for UNHCR Salesforce platform in collaboration with implementer agency
• Prepare data and import/export using the data loader or other import tools;
• Create reports and dashboards using the Salesforce Report Builder;
• Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools;
• Daily administration, troubleshooting and technical support for the salesforce database;
• Management of various AppExchange products;
• Collaborate with business users to gather and document all requirements to prepare business specifications and functionalities;
• Understand, evaluate, and document business processes, applications, and workflows and identify necessary changes; recommend solution improvements;
• Documentation of all system processes and training guides as needed;
• Train new and existing users on system functionality;
• Stay current on all release notes and communicate any new features or changes to the team.

The ideal candidate will be required to have:

• Minimum 6-8 years of previous work experience in UK private sector fundraising directly relevant to the role;
• Completion of secondary education and advanced training or certificate in business administration or a related field;
• Salesforce Admin certification
• Experience with a charity, NGO or humanitarian organisation would be an asset.

Key Competencies

• Experience using Salesforce or similar CRM Products to develop client or business solutions;
• Hands-on experience configuring Salesforce including workflows, validation rules, and security controls;
• Proven ability leveraging analytical and problem-solving skills in a fast-paced environment;
• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies;
• Strong presentation, communication (written and verbal) skills, and interpersonal skills;
• Ability to juggle and prioritize multiple tasks within a collaborative team environment;
• Demonstrates flexibility and willingness to do what it takes to get the job done;
• Drive and desire to learn and grow both technical and functional skill sets;
• Proficient in Microsoft Word, Excel, PowerPoint, Project.

Preferred Experience and Skills

• Experience gathering, and analysing user input and requirements;
• Experience documenting user stories and creating to-be process flow diagrams;
• Experience collaborating with business stakeholders;
• Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community);
• Working experience with an INGO in the humanitarian field an asset.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

UNHCR, the UN Refugee Agency, is the lead United Nations agency dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people.