Permanent jobs
Chief Executive Officer
Paul’s Place
Yate, South Gloucestershire (Hybrid – minimum 3 days onsite)
£65,000 | Full-time (35 hours per week) | Permanent
After 30 years of impact — and with a new purpose-built Hub — Paul’s Place is ready for its next chapter.
Following the retirement of our CEO, we are seeking an exceptional charity CEO to guide us into an ambitious future — expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full.
About Paul’s Place
Paul’s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society.
From our fully accessible Hub in Yate, we deliver:
- A specialist Day Opportunity Service
- Evening and social programmes
- Short breaks
- Vocational skills training
- Step Ahead transition support
- Inclusive sports activities
We are financially secure, with strong reserves and a diverse funding base. Our new Hub — developed in collaboration with our members — positions us strongly for thoughtful, sustainable growth.
Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence.
The Opportunity
As Chief Executive Officer, you will provide both strategic and operational leadership to a well-established, values-driven organisation.
The Chief Executive Officer will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth.
The Chief Executive Officer will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul’s Place locally and nationally.
This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members.
Who We’re Looking For
We are seeking an experienced charity leader with:
- CEO leadership experience within the voluntary sector
- A strong track record in income generation and contract negotiation
- Experience of working constructively with Trustees to deliver strategy
- Strong financial oversight experience
- Knowledge of governance, safeguarding and regulatory compliance
- Experience leading organisational growth
- Understanding of health and social care commissioning
A genuine commitment to disability inclusion and empowering disabled adults is essential.
Further Information
For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack.
The pack provides comprehensive information about Paul’s Place, our services, financial position, governance structure and ambitions for the future.
We strongly encourage candidates to review it before applying.
Terms
Salary: £65,000
Location: Paul’s Place Hub, Shire Way, Yate, Bristol BS37 8YS
Hybrid working (minimum three days onsite)
28 days annual leave + bank holidays
5% matched pension contribution
Closing date for applications: Thursday 2nd April 2026
Shortlisting: Wednesday 8th April 2026
Interviews: Week commencing Monday 13th April 2026
(Interviews are likely to take place on Thursday 16th April 2026
at Paul’s Place Hub)
#Chief Executive officer #CEO #Strategy
The client requests no contact from agencies or media sales.
The UK Health Alliance on Climate Change (UKHACC) is a registered charity that brings together the UK’s leading health organisations, representing more than one million health professionals, to advocate for responses to climate change that protect and promote health. Through coordinated, collective action, the Alliance communicates the relationship between health and climate change to government, the public and other health professionals.
We are seeking a dynamic, motivated, and professional Director with excellent policy, project management, and interpersonal skills, experience in strategic communications and change. The right candidate ideally also has experience in advocacy, and a track record of building consensus and leading campaigns. .
The Director will be responsible for the Alliance’s overall strategy, oversight of the communications, policy and public affairs programmes, projects, and engagement with Alliance members and key external stakeholders. They will work closely with the Chair and trustees and develop good working relationships with senior leaders and public affairs and communications teams from the membership organisations that make up the Alliance. As the sole employee, the Director needs the professional capacity to coordinate strategic and operational delivery across all areas of the charity and ability to manage multiple stakeholder relationships. They will develop and lead a strategic focus to increase income generation and build a small team of staff to enable the organisation to continue to grow.
The client requests no contact from agencies or media sales.
Senior Development Executive – Department of Economics
University of Oxford
Location: Oxford, UK with some hybrid working options
Permanent and full-time role
Salary: Grade 8 role with a salary range of £49,119 - £58,265 pa, with possible extension to £63,489 (including an Oxford University Weighting of £1,730 per year, pro rata)
This is an exceptional career opportunity to help deliver philanthropic support that creates knowledge, shapes policy and inspires future leaders.
The University of Oxford’s Department of Economics is home to one of the largest and most diverse groups of academic economists. With strong policy impact, outstanding academic programmes and world-class research tackling issues from climate change and improving refugee resettlement to AI and reducing unemployment, Oxford is a global centre of excellence in economics.
As a Department we aim to produce transformative and innovative economic research; to have a sustained impact on economic policy outside academia; and to develop and train the next generation of researchers and research leaders. Our goal is always to create a stimulating, supportive and collaborative environment that allows researchers and research groups to pursue cutting-edge agendas. A priority is to achieve this within an inclusive and diverse department.
The Department sits within the University’s Social Sciences Division, which is proud to be the home of some of the most creative and innovative scientific thinkers and leaders working in academe. You could be helping to deliver philanthropic support that helps to fund breakthroughs in research with positive global impact. If this sounds like the kind of challenge you’ve been looking for, please read on.
The opportunity
Philanthropy has played a key role in enabling the ambitions of the Social Sciences Division and wider University, and we are seeking a talented fundraiser who is excited by the opportunity to raise money to support the very best academics and ensure that an Oxford education in economics is accessible to exceptional students from around the world, regardless of financial means. Oxford will shortly be embarking on the public phase of a multi-billion campaign – the most ambitious in higher education outside North America . This could be your opportunity to help the brightest students, academics and researchers develop interventions and solutions that protect and improve the lives of people everywhere, at a career defining moment in the higher education sector in the UK.
Working closely with the Head of Development – Social Sciences and the senior leadership of the Department of Economics, as well as some of the most inspiring academics and researchers in the world, you will forge relationships with existing and new donors to the department. You will have the support of excellent colleagues across Oxford as well as the wider Development & Alumni Engagement office.
About you
You are a skilled major gifts specialist with a proven track record of successfully building and managing portfolios of relationships with individual and corporate donors and prospects with the capacity to give in the £100k - £1m+ range. Bringing creativity and a proactive and entrepreneurial spirit, you enjoy working collaboratively with colleagues to identify and design engagement opportunities, and securing philanthropic gifts. The foundations of your success include your:
· track record of securing philanthropic gifts at the six-figure level or more
· gravitas and innate ability to establish trust and credibility with stakeholders at all levels
· highly developed interpersonal skills, diplomacy and negotiation skills
· ability to lead through ambiguity by shaping, designing, and delivering transformative initiatives
You do not need an academic or professional background in economics – we’re more interested in someone with intellectual curiosity and a passion for engaging philanthropy to drive positive change in the world.
In return
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE
· Training and development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loan
You could be helping to deliver philanthropic support that funds breakthroughs in science and improve lives around the world. If this sounds like the kind of challenge you’ve been looking for, we’d love to hear from you.
We are partnering with Richmond Associates for this search. To request a copy of the candidate information pack and to apply, please visit their website by following the Apply button, or contact them on +44 (0)20 3617 9240.
Closing date for applications is 9AM, Monday, 6 April 2026
Interviews with the University of Oxford are scheduled to take place from late April 2026.
The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



Program Director (Youth Employment)
Prospectus is supporting an independent foundation seeking a Program Director (Youth Employment) who can complement the existing team by virtue of their experience in labor market economics, workforce development, value chain transformation, and/or the prioritization of public-sector investment in critical economic sectors.
Program Directors work with their government counterparts to design and support implementation of transformative programs, and many government counterparts are prioritizing youth employment. Program Directors are accountable to the CEO and are responsible for ensuring quality execution of programs; strengthening routine monitoring systems; leading evidence-based decision-making; and driving highly leveraged outcomes.
Program Directors each work on a variety of matters related to human capital development and contribute to programs in different African geographies. You can expect a dynamic environment and a culture of collaboration, innovation, and drive for highly leveraged outcomes.
Candidate Profile
- Extensive experience with complex and large-scale program ideation and implementation, ideally related to youth employment, labor market interventions, value chain transformation, and public-sector investment.
- Good understanding of how governmental departments work, ideally with direct experience working within government.
- Significant interactions at high policy levels within governments, with proven experience in managing complex and politically sensitive relationships with different stakeholders.
- Demonstration of methodical program oversight and management.
- Experienced in the use of programmatic tools such as dashboard creation, program monitoring and strategic planning.
- Demonstrated familiarity with and/or experience working in sub-Saharan Africa.
Terms
- £100,000 – £140,000 + benefits.
- The position is full-time. Staff members working in the London office attend the office five days a week. However, if you have a disability and need a different arrangement as a reasonable adjustment, please let us know. We are committed to supporting an inclusive and accessible workplace and will consider any requests in line with the organisation’s obligations.
- The position will require travel to sub-Saharan Africa
- Equal opportunities employer
How to Apply
To apply for the role, please upload your CV together with a supporting statement (no more than 500 words) onto the Prospectus website.
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website.
Recruitment Timetable (Subject to Change)
- Deadline for applications: 5th April
- Interviews with Prospectus: 13th – 14th April
- First stage panel interviews: w/c 4th May
Director of Influence and Innovation
Full time (35 hours pw) - flexible working considered
£60,000-£65,000 + pension and benefits
Hybrid, North London (NW5), 1-2 days per week in the office
Women in Prison (WIP) supports women affected by the criminal justice system and campaigns to end the harm it causes.
This is a new role which has been created to provide the vision and direction for our programming and systems change work as we embed our 2025-2030 strategy. Our ambition is to offer women in prisons and the community, impactful direct support that is more independent of government demands and funding, and with a new and deeper partnership model.
Our strategy also challenges us to mobilise women, drive women-led influencing and campaigning and co-design programmes with women with experience of the justice system. We know we must design and deliver programmatic work that incorporates systems change work so that we are not propping up a harmful existing system. The problem in the criminal justice system is not the women themselves, but the structures and systems that oppress them. Women in Prison is taking bold steps to design and embed new programmes that build evidence that directly challenge those harmful systems.
In this role you will:
Co-design and deliver quality programmes delivering measurable and impactful outcomes for women
Drive stronger influence and visibility with policymakers, funders and partners
Ensure that evidence from programmes is driving successful campaigns and policy changes
Develop your team so they are empowered, motivated and focused on delivering on the strategy and values of Women in Prison
The successful candidate is likely to bring a proven track record in a senior leadership role within in a charity/NGO in programming, policy, or advocacy. You will be a strategic thinker with the ability to connect operational delivery to systemic change, and bring a track record of success in influencing policy, funding decisions, and/or public opinion.
Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be around two sides of A4.
Closing date: Midnight Sunday 12th April 2026
This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Due to the nature of our work it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act.
For further information and to apply please click the apply button.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The British Association of Aesthetic Plastic Surgeons (BAAPS) is dedicated to advancing patient safety, professional development, education and standards within aesthetic surgery. We are seeking a driven and proactive Business Development Manager to help grow our partnerships, revenue streams, and membership community.
The Role
This is an exciting opportunity for an ambitious business development professional to take ownership of revenue generation and strategic relationships across BAAPS Charity and BAAPS Support. You’ll work closely with the internal team and senior leadership to deliver strong commercial results while supporting impactful work within the sector.
Key Responsibilities
Partnerships & Sponsorships
- Identify, develop and nurture revenue generating partnerships through meetings and proposal development
- Manage sponsorship packages, ensuring delivery of benefits and strong relationship management
- Maintain accurate lead tracking and report monthly performance against KPIs
- Generate and implement new commercial opportunities
Finance & Reporting
- Oversee financial elements of sponsorship and partnership agreements, including chasing payments
- Ensure accurate financial documentation via Xero/CRM
- Support responsible budget management and revenue forecasting
Membership Growth & Engagement
- Drive membership recruitment for BAAPS Support
- Work collaboratively to enhance membership benefits, communications and retention
- Ensure effective promotion of all member-related services and offers
Marketing & Communications
- Support the planning and execution of campaigns across multiple channels
- Promote events, partnerships, products and other business activities
- Assist in creating marketing assets including collateral and digital content
- Maintain strong links with relevant Associations for cross-promotion and collaboration
Administration & Operations
- Prepare and manage proposals, sponsorship agreements, invoicing and document handling
- Provide support with meeting coordination and general office administration
- Assist with stock and marketing material ordering and organisational upkeep
- Maintain compliance with data protection policies
Technology & Systems
- Support updates and maintenance across BAAPS websites and CRM
- Confidently handle remote meeting systems and internal software tools
Who We’re Looking For
You will:
- Be commercially minded with proven business development experience
- Have excellent relationship building, communication and negotiation skills
- Show creativity in identifying new revenue streams and engagement opportunities
- Be organised, proactive and capable of managing multiple priorities
- Bring strong IT literacy (CRM, MS Office; knowledge of Xero advantageous)
- Appreciate the professionalism and sensitivity required in a healthcare related organisation
What We Offer
- Opportunity to contribute to a respected national organisation making a positive impact
- Supportive and collaborative team culture
- Professional development and growth opportunities
- Flexible & hybrid working with central London office at The Royal College of Surgeons.
Applications will be reviewed on a rolling basis; we encourage early submission.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Vauxhall City Farm is looking for a dynamic Education Officer to support the delivery of our unique range of educational opportunities - from creative, curriculum-linked programmes rooted in animal care, gardening, wellbeing, and sustainability - to drop in community events throughout the year. You will play a vital role in supporting children, young people, and community groups, particularly those facing barriers to acheiving their potential, and be a vital part of the wider Vauxhall City Farm team. This is a rare opportunity to combine meaningful work with professional growth in one of London’s leading city farms.
We're looking for someone with:
- Experience delivering educational activities/workshops for diverse audiences
- Commitment to education, conservation and the environment
- A practical and enthusiastic approach to learning outside of the classroom
- Excellent verbal and written communication skills
- Excellent organisational and time management skills
- Excellent literacy, numeracy and IT skills
- Knowledge of safeguarding and health safety practices
- Comfortable working with and handling animals
- Willing to undergo an enhanced DBS check
Please note that the closing date and time for all applications is Tuesday 31st March at 9am.
We will aim to contact all applicants to inform them if they are shortlisted for interview by Monday 6th April.
Interviews will take place on Monday 13th April onsite at Vauxhall City Farm.
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.



Senior Development Executive - Mathematical, Physical, and Life Sciences (MPLS)
University of Oxford
Location: Oxford, UK with some hybrid working options
Permanent and full-time role
Salary: Grade 8 role with a salary range of £49,119 - £58,265 pa, with possible extension to £65,336 (including an Oxford University Weighting of £1,730 per year, pro rata)
Have you ever wondered how the universe was first formed – or how the Earth works today, from earthquakes and volcanoes to climate systems and oceans? What about how technology and AI will change the world of the future – from healthcare diagnostics and drug discovery, to the next generations of batteries, cleaner energy, and resilient infrastructure?
The University of Oxford’s nine academic departments within MPLS span the full spectrum of the mathematical, computational, physical, engineering and life sciences, and undertake both fundamental research and cutting-edge applied work. Research in MPLS tackles major societal and technological challenges – whether developing new energy solutions or improving cancer treatments, understanding climate change processes, or helping to preserve biodiversity.
The Division is proud to be the home of some of the most creative and innovative scientific thinkers and leaders. As Senior Development Executive, you would deliver philanthropic support that helps to fund breakthroughs in this research and exploration, that will have a positive impact on the world we live in and beyond. Oxford will shortly be embarking on the public phase of a multi-billion campaign – the most ambitious in higher education outside North America, so this opportunity comes up at a career defining moment in the UK. If this sounds like the kind of challenge you’ve been looking for, please read on.
The opportunity
Philanthropy has played a key role in enabling the ambitions of the MPLS Division and wider University, and we are seeking a talented fundraiser who is excited by the opportunity to raise money to support ground-breaking academics and research tackling the world’s hardest challenges, and enabling talented students from all backgrounds to study at Oxford. This could be your opportunity to help the brightest students, academics and researchers develop solutions that protect and improve our lives on this planet and beyond.
Working closely with the Head of Development – MPLS, as well as some of the most inspiring scientists in the world, you will forge relationships with existing and new donors. You will have the support of excellent colleagues across the sciences at Oxford as well as the wider Development & Alumni Engagement office – the leading higher education fundraising team outside North America.
About you
You are an accomplished philanthropic fundraiser with a proven track record of securing major gifts and a confident and collegiate approach to achieving results. Creative, strategic and relationship-driven, you bring the ability to engage, inspire and influence donors, enabling you to be successful in major gift fundraising in the £100k–£1m+ range across individuals, trusts and corporate partners.
You will play a central role in building and stewarding meaningful relationships, working closely with a diverse community of donors and collaborating with colleagues and stakeholders across the MPLS Division. Your success is underpinned by your:
- strong record of quickly establishing credibility and trust with senior internal and external stakeholders;
- intellectual curiosity and an active interest in the world around you;
- collaborative mindset, combined with an entrepreneurial and proactive approach;
- ability to work confidently in the detail while maintaining a clear focus on strategic objectives; and
- high emotional intelligence and excellent interpersonal skills, enabling you to connect with people from all backgrounds.
An interest in science is essential, but you do not need an academic or professional background in the field. Above all, we are seeking a passionate advocate for philanthropy – who believes in the impact it can have, knows and implements best practices to achieve results, AND is motivated to enable world-changing discoveries.
In return
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Training and development opportunities
· Membership of CASE
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership of a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loan
You could be helping to deliver philanthropic support that funds breakthroughs in science and improve lives around the world. If this sounds like the kind of challenge you’ve been looking for, we’d love to hear from you.
We are partnering with Richmond Associates for this search. To request a copy of the candidate information pack and to apply, please visit the Richmond Associates website by following the Apply button, or contact them on +44 (0)20 3617 9240.
Closing date for applications is 12noon Thursday, 26 March 2026
Interviews with the University of Oxford are scheduled to take place from mid-April 2026.
The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services - services not just designed for them, but truly shaped by their lived experiences?
Leeds Women's Aid (LWA) is a proudly feminist, women-centred organisation delivering life-changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they're looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact.
Salary: £55,000-£60,000
Location: Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders
Contract: Permanent, 35 hours per week FTE
Benefits: 30 days annual leave (+bank), 5% employer pension contribution, enhanced maternity/paternity policies, flexible life and family-friendly working
About the opportunity
In this newly reimagined role, you'll lead service delivery and engagement with women accessing LWA's support, ensuring services are safe, trauma-informed and inclusive - and, above all, grounded in women's lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change.
This is a rare, career-defining opportunity at the heart of LWA's future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration.
You'll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you'll focus on strengthening partnerships, building emerging housing capability and ensuring survivors' voices influence every decision.
Taking the lead on
- Strategic oversight of frontline services and survivor-centred practice.
- Coaching-led leadership for managers and multi-disciplinary teams.
- Quality assurance, performance, safeguarding and operational risk.
- Innovation and service development informed by data, evidence and lived experience.
- External engagement with commissioners, statutory services and the wider sector.
- Development of a sustainable, forward-facing housing strategy.
About you
You are a confident, highly skilled operational leader with a deep commitment to women-centred, trauma-informed practice. You bring the credibility and conviction to represent an organisation rooted in women's lived experience, ensuring its values, language and decisions consistently reflect women-centred principles.
You'll also bring:
- Senior leadership experience within charity, public sector or social care settings.
- Proven track record of delivering high-quality services across complex teams.
- Strategic thinker with the ability to identify and drive innovation and change.
- Sound judgement, calm decision-making and strong relationship-building skills.
- Able to offer respectful challenge, foster reflective practice and shared ownership.
- Consistently values-led, inclusive and ethical in your leadership.
Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010.
Why this role matters
You'll join an organisation with courageous ambition and a commitment to collective leadership. This role gives you the platform to influence strategy, shape service excellence, elevate survivor voice and lead a talented, purpose-led workforce making a profound difference every day.
Are you ready to apply?
Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step.
If your experience matches what we're looking for, then we'll be in touch with more detail about the application process.
Deadline: 9am on Wednesday 25th March
Interview dates will be confirmed soon.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.
To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.
To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.
Key Responsibilities
Complaints and Challenge Management
- Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
- Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
- Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
- Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
- Maintain an accurate and auditable record of all complaints, decisions, and resolutions.
Quality and Compliance Oversight
- Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
- Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
- Support the design and implementation of quality-improvement plans, policies, and tools.
- Provide regular reporting to senior leadership, highlighting trends and risks across services.
Continuous Improvement and Learning
- Translate insights from complaints and audits into practical service improvements.
- Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
- Support staff training and development on complaint handling, communication, and quality assurance.
- Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.
Regulatory and Partnership Liaison
- Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
- Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards.
- Support preparation for audits, funder reviews, and regulatory inspections.
- Keep colleagues informed of relevant regulatory changes and implications for practice.
General Responsibilities
- Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
- Promote equality, inclusion, and accessibility across all aspects of the service.
- Demonstrate financial efficiency and value for money.
- Undertake other duties as directed by the Head of Quality and Compliance or senior management.
Person Specification
Essential Criteria
Experience and Knowledge
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
- Significant experience managing complaints and quality processes within a regulated advice
- Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
- Ability to analyse complex cases and identify systemic issues or risks.
- Experience developing and implementing service improvement plans.
Skills and Competencies
- Excellent communication and influencing skills at all levels.
- Strong analytical, reporting, and decision-making ability.
- Ability to manage competing priorities and meet tight deadlines.
- Confidence handling sensitive and confidential information with integrity.
- High level of IT literacy, including CRM or case management systems.
- A proven commitment to continuous professional development of self and wider teams.
Personal Attributes
- Ability to work independently and proactively without supervision.
- High level of professionalism and integrity.
- Committed to fairness, impartiality, transparency, and accountability.
- Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
- Collaborative and empathetic approach when dealing with clients and colleagues.
- Strong alignment with Toynbee Hall’s values and mission
Desirable Criteria
- Previous management or supervisory experience in a debt advice or compliance setting.
- Experience designing or delivering training on quality, complaints, or compliance.
- Knowledge of data-protection legislation and its implications for complaint management.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Keeping up to date with technology and take individual responsibility for learning new technologies.
Please download the full Job Description for more details.
Our Benefits Package
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan
- Perk Box
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at Community Integrated Care and help shape the future of social impact.
We’re looking for a Senior Communications and Marketing Manager to lead the marketing and communications of our specialist Partnerships and Communities function.
In this strategic position, you’ll join a specialist team that designs programmes that transform lives and challenge inequality, collaborating with iconic brands, innovators, and influential public figures. This is a unique opportunity to drive campaigns, projects and partnerships that create societal change.
This is a full-time permanent role with national travel and regular / weekly presence required in our head office in Widnes, so the ideal candidate will be based within an hour’s commute of Widnes.
What is "The Deal" for you?
- Transformative work: You’ll work with our portfolio of exceptional partners, including British Cycling, Rugby Football League, Lawn Tennis Association and RSPB, and high-profile brands and public figures, in a team that have been named ‘Care Innovators Of The Year’.
- Flexibility: Work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two (there is a requirement to travel to our head office at least once a week).
- Development: We'll work with you to develop your career, in an incredible role where you’ll build skills and experience working with exceptional people and brands.
- Pension and benefits: contributory pension scheme, retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award-winning charity that is dedicated to ensuring that people who draw on social care can live the Best Life Possible.
You’ll take ownership of the communications and marketing requirements for our Partnerships and Communities portfolio, ensuring every project has a clear, impactful marketing strategy. From developing inclusive campaigns and activations, to building new relationships, products and partnerships, you’ll be at the heart of promoting our work and growing our influence.
You’ll work in close collaboration with our award-winning Communications and Marketing function to ensure your strategies align with, and complement, our overarching communications strategy, vision and corporate brand. By coordinating with our PR, Social Media, and Marketing teams, you’ll drive consistency and cohesion through the Partnerships and Communities programmes, helping us amplify our message and strengthen our impact.
Key Focus Areas
- Supporting partnership, funding and supporter growth and retention by working with the Partnerships Development Manager to develop partnership strategies and materials (e.g., pitches, proposals, content, impact reporting), and track/evaluate partnership activity to evidence impact and attract new support.
- Commissioning and managing the creation of accessible and effective assets (e.g. presentations, toolkits, social content, video) that are used in the delivery and implementation of a wide variety of programmes and campaigns, across diverse themes. This will involve close collaboration with the Senior Programmes Design Manager and our partners.
- Developing and overseeing integrated marketing and communications plans for the programmes and campaigns – considering objectives, audiences, channels, timelines and KPIs - in close collaboration with Community Integrated Care’s in-house internal and external Marketing and Communications team and operational colleagues, and our partners, to ensure that we reach and empower our target audiences.
- Identifying, delivering and collaborating on profile-raising activations with partners (e.g., events, co-branded campaigns, ambassador activity, PR opportunities) that celebrate the charity, extend reach, and support a more inclusive society, working with Community Integrated Care’s external communications team – including PR and Media, Social Media, Policy & Public Affairs and Design specialists.
Our Ideal candidate:
- Degree-qualified in Marketing, Communications, or related field.
- Proven experience in content creation, media relations, and digital marketing.
- Strong track record in strategy design, project management, and inclusive marketing.
- Skilled in copywriting, data analysis, and creating engaging presentations.
- A creative, detail-focused professional who thrives in a fast-paced environment.
- Passionate about social inclusion, community development, and making a positive impact.
Why join us?
- Be part of a charity that’s changing lives through innovative social impact programmes.
- Work on high-profile campaigns with partners, ambassadors, and influencers.
- Enjoy opportunities for professional growth, coaching, and development.
- Make a tangible difference in communities across England and Scotland.
Ready to lead impactful campaigns and help us create a better world?
Apply today and be part of something extraordinary.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
We are looking for an experienced, proactive and creative fundraiser to support the growth of Sands’ Individual Giving and Legacy programme, including committed gifts, cash appeals, supporter acquisition and retention. Experience of using digital channels to grow income from supporters and creating exceptional donor experience are a key to this role.
The Individual Giving Manager role is part of the establishment of the newly formed Individual Giving strategy, driving development of both acquisition and retention channels and establishing growth within both, while improving overall supporter experience. This is a great opportunity to make this role your own and set the direction for generating income from individual supporters alongside growing our legacy pipeline.
Sands is investing in individual giving and legacy fundraising and this role will be pivotal to our ongoing success. The aim is to ensure that through providing a world class supporter experience we continue our exceptional growth and produce long term sustainable income, with integrated cross team planning between individual giving, campaigns, brand and engagement.
Sands is an inclusive and diversity-friendly employer. We are committed to promoting equality, valuing diversity and working inclusively. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF PARTNERSHIPS & DEVELOPMENT
About Us
Portobello Business Centre (PBC) is a not-for-profit organisation that helps people start, grow and scale successful businesses.
Build our first fundraising function and secure transformational partnerships that drive social mobility.
For 30 years, we have been committed to social mobility, inclusion and entrepreneurship and have supported thousands of businesses. Alumni include household names such as Charlie Bigham’s, Innocent Drinks and Karen Millen, as well as countless sole traders and early-stage founders.
We are a small, ambitious, growing team working to deliver a new organisational strategy and expand our impact.
About You & The Role
You are a natural builder who enjoys closing deals, developing relationships and creating meaningful social impact. You will shape and lead PBC’s first dedicated fundraising function, building a portfolio from the ground up with limited existing donor relationships.
The role focuses on securing six-figure corporate partnerships and cultivating high-net-worth individual donors, alongside a smaller trusts and foundations portfolio. You thrive in a strategic, relationship-led role and are comfortable using a broad range of fundraising approaches.
Working closely with the leadership team, you will secure funding to support long-term sustainability and expand PBC’s impact across London and beyond. Initially the sole fundraiser, you will have the opportunity to develop and lead a team as the function grows.
Key Responsibilities
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Fundraising Strategy Delivery: Take ownership of multi-year fundraising strategy working closely with the CEO and Board to diversify and increase revenue streams that support PBC’s service expansion and reach
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Relationship Management: Research, identify and cultivate funding opportunities from companies and high-net-worth individuals, alongside trusts and foundations
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Trusts & Foundations: Oversee the grant pipeline, with external support for high-value applications and build relationships with decision-makers
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Develop Compelling Fundraising Material: Collaborate with CEO and wider team to evidence, quantify and articulate PBC’s social value using data and storytelling to position PBC as a high-impact partner for donors and partners
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Performance Monitoring & Reporting: Track and evaluate fundraising performance against financial and operational targets. Provide regular updates to the CEO and Board, ensuring compliance with fundraising regulations, sector and the Chartered Institute of Fundraising best practices
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Proactive Self Starter: Though collaborative, you are motivated to build and maintain momentum, identify and create opportunities and take full ownership of projects from initial idea to delivery
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Commercial Development: Support development, sales and delivery of commercial income strategy, specifically helping to grow the paid membership scheme and securing sponsorship for commercial programmes and offers
Benefits
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Annual Leave: 21 days’ paid annual leave, plus UK public and bank holidays.
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Christmas Closure: Additional 10–14 days of paid leave as the office closes between Christmas and New Year.
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Season Ticket Loan: Interest-free season ticket loan available to support travel costs.
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Training & Professional Development: Access to relevant fundraising, partnerships and leadership training, including external courses, sector events and conferences.
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Supportive working environment: A small, collaborative and ambitious team.
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#Senior Fundraising #Social Impact #London #Head Of Development #Partnerships #Corporate Fundraising #Corporate Partnerships #Senior Fundraising #Social Impact #Business Development #Strategic Fundraising #Strategic Fundraising #Strategic Partnerships #Strategic Partnerships
Please submit a CV - maximum 2 pages.
We empower aspiring entrepreneurs from every background with the skills, support and community to build thriving businesses that power the UK economy.
The client requests no contact from agencies or media sales.
Tinnitus affects nearly 8 million people in the UK alone, with 15% of those experiencing some level of distress. Our charity is there for everyone with tinnitus, researchers and academics investigating tinnitus and Hearing Health Professionals, working to care for and support people with tinnitus.
We are seeking a part-time CEO who can provide clear leadership, can work in close partnership with the Board, and lead our dedicated staff team with empathy, rigour, and ambition to deliver this plan. This is a pivotal role and at a crucial time for us: you will help shape the next phase of Tinnitus UK’s development, ensuring we are sustainable, influential, and responsive for the tinnitus community in a changing health and charity landscape.
This part-time role offers the opportunity to combine senior strategic responsibility while still making a meaningful national impact. We do, however, believe that the successful candidate will need to spend as much time in the office with the team as possible, therefore applicants should expect to commit to spending at least 2 days per week in the Sheffield office.
For more information or to arrange an informal conversation with the current CEO, see the Candidate Pack which you can find on the Tinnitus Uk website
Tinnitus U K is the UK’s only charity dedicated to tinnitus.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For nearly thirty years, Green Pastures has been partnering with churches and Christian charities seeking to tackle homelessness. It has supported thousands of people facing this risk through careful stewardship of a growing portfolio of residential property across the country.
Green Pastures is seeking a relational and strategic CFO who will help catalyse further growth by unlocking sources of investment. This is a part-time role on a prayerful senior leadership team, which will involve shaping strategy, building high-trust relationships, and guiding the organisation forward through a period of growth. It will be filled by a candidate who shares our love for Jesus, has a heart to tackle homelessness, a knack for relationship-building and can provide the financial leadership and oversight to an organisation which is well-positioned for further expansion.
If this description matches you, please get in touch with your CV.


