Jobs

About the role: 

Every day in this role is different, but at the heart of it is one thing: helping people feel safer, more stable and more in control of their lives.

As a Floating Support Worker, you’ll support people living across Westminster to sustain their tenancies, navigate challenges and build the confidence and skills needed to live independently. You’ll work alongside people facing homelessness, isolation, poor mental or physical health, domestic abuse, substance use and other forms of multiple disadvantage, providing practical and emotionally intelligent support that meets people where they are.

This is a role built on relationships. You’ll work closely with clients in their homes and communities, creating support plans that feel realistic, empowering and genuinely person-centred. Whether you’re helping someone manage rent arrears, reconnect with services, settle into a new home or take steps towards work, training or improved wellbeing, your support will help people move forward in meaningful and lasting ways.

You’ll be part of Westminster Floating Support, a fast-paced and supportive service funded by Westminster City Council, delivering housing-related support to people in all types of accommodation across the borough. Working as part of a collaborative and psychologically informed team, you’ll build strong partnerships with local services and agencies to make sure clients receive joined-up, holistic support.

At Single Homeless Project (SHP), we’re committed to helping our staff grow too. You’ll have access to ongoing training, reflective practice and real opportunities to develop your career within an organisation that is ambitious about creating change for homeless Londoners.

**This role is open to women only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

The postholder will primarily support women using our services, including clients who, due to trauma, safeguarding, privacy and engagement needs, will only accept support from women workers. The role may also involve supporting clients of any gender as part of wider service delivery.

About you:

• You bring experience supporting people facing multiple disadvantage, including homelessness, mental ill health, substance use, domestic abuse or social isolation, and know how to build trusting relationships that help people feel heard, respected and supported
• You feel confident helping people navigate the practical challenges that can put a tenancy at risk, from budgeting and benefits to rent arrears, housing options and building everyday independent living skills
• You work in a psychologically informed, strengths-based way, understanding how to motivate and empower people to move towards greater stability, confidence and independence at their own pace
• You’re able to balance empathy with professional curiosity, using support planning, risk assessment and safeguarding practice to provide safe, thoughtful and person-centred support
• You’re organised, proactive and able to manage a varied caseload while working collaboratively with colleagues and partner agencies to help clients achieve meaningful and lasting outcomes

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 19th July at midnight

Interview date: Wednesday 29th July online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.

Link to Change is an award-winning charity dedicated to protecting children and young people from exploitation, abuse and harm. We work alongside children, families, professionals and communities to create safer futures and stronger outcomes.

Now entering an exciting new phase of growth across Bedfordshire and surrounding areas, we are seeking an exceptional Chief Executive Officer to lead the organisation into its next chapter.

 Link to Change has a strong reputation as a trusted specialist in tackling child sexual exploitation, criminal exploitation, online harms and abuse affecting children and young people. Our work has influenced policy and practice, supported thousands of children and families, and amplified the voices of young people with lived experience.

We are ambitious about the future. We want to reach more children, strengthen our influence, grow our services, and continue driving meaningful change within safeguarding systems and communities.

As Chief Executive Officer, you will provide strategic and operational leadership to the charity, ensuring we remain financially sustainable, well governed and focused on achieving the greatest possible impact for children and young people. Working closely with our Board of Trustees, staff team and partners, you will lead organisational development, strengthen relationships across sectors, champion safeguarding excellence and help shape the future direction of the organisation.

This is a unique opportunity to lead a respected, award-winning charity with a passionate team, a strong reputation and a clear sense of purpose.

We are looking for a values-driven leader who can inspire others, build strong partnerships, navigate complexity and lead with confidence and compassion. You will share our commitment to safeguarding, trauma-informed practice and ensuring that the voices of children and young people remain at the heart of everything we do.

If you are passionate about improving outcomes for vulnerable children and young people and want to lead an organisation that is making a genuine difference every day, we would love to hear from you.

Join Link to Change and help create a future where every child and young person is safe, heard and free from exploitation.

Please ensure to follow the guidance within the application pack on how to apply.

Are you an enthusiastic fundraiser who is looking for a rewarding role where you interact with generous supporters?
We're looking for a Community Fundraising Officer, based at our rehoming centre in Harefield, West London, to promote the work of Dogs Trust to key audience groups and deliver excellent customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.

What does this role do?
As Community Fundraising Officer, you’ll:

• link the rehoming centre with supporters in the local community, developing relationships with local individuals, businesses, community groups and clubs, 
• feed into various income streams through these relationships, identifying prospects in the community and develop a pipeline of future donors and legacy donations,
• steward existing and potential donors, always providing them with a seamless supporter journey, ensuring they have a clear understanding of the work we do and feel motivated to support our meaningful local work,
• organise supporter events, talks and tours both onsite and externally.
• completing all administration related to donations to the centre, including thanking and banking.

Could this be you?
To be successful in this role, you’ll need some community fundraising experience, with the ability to build connections and connect with the local community. To do this, you’ll need excellent communication skills and be able to confidently approach and interact with supporters. While you’ll be a key part of the rehoming centre team, you’ll be regularly be working independently, so strong organisational skills and a proactive approach is essential.

This role is based at the rehoming centre, and the post holder will spend lots of time in the community meeting supporters. The working pattern is typically Monday and Tuesdays, but flexibility is required and is likely to involve some evening and weekend work, depending on the nature of the work.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Are you passionate about making a difference to the lives of young people and families? Are you an organised, proactive individual with a passion for fundraising and community support? If you're looking for a rewarding role where your work will have a direct impact, then we would love to hear from you.

About Ignite Life

Ignite Life is a small, grassroots charity based in Bristol that aims to support young people and families overcome adversity through three services: youth counselling, youth 1:1 mentoring and a community food bank. It was founded in 2019 to plug the gaps in provision for vulnerable young people at risk of slipping through the net.

Ignite Life believes that every young person, regardless of their background, deserves equal access to the support that they need to thrive.

About the role:

This is an exciting opportunity for an organised and motivated individual to play a key role in supporting the sustainability and growth of Ignite Life’s services.

The successful candidate will lead on fundraising activities, helping to secure income through grants, trusts and foundations, corporate partnerships and community fundraising initiatives. They will also contribute to monitoring and demonstrating the impact of our services, ensuring funders and stakeholders can see the difference that their support makes.

Alongside fundraising responsibilities, the successful candidate will oversee the day-to-day coordination of our food bank service, working closely with volunteers, community partners and service users to ensure that the service operates effectively and responds to local need.

This role would suit someone looking to develop their career within the charity sector while gaining experience across fundraising, project management and community service delivery.

75%: Fundraising

• Identifying, drafting and submitting bids for fundraising and grants.
• Explore corporate fundraising avenues.
• Research required for future fundraising and bid writing.
• Researching and reporting on the efficacy and impact of existing services provided by the charity.
• Managing current projects and successful funding rounds, including report writing and budgeting.
• Leading on our community fundraising events such as our Annual Fun Day.
• Supporting with social media. 

25%: Food Bank Management

• Managing food bank service delivery.
• Managing volunteer recruitment for the food bank and rota scheduling.
• Responsible for coordinating FareShare order and ensuring there is enough stock at the food bank through food shops and surplus food collection.

Skills, Knowledge and Capabilities

Essential:

• Experience of supporting charity fundraising activities, community events, income generation or grant applications.
• Strong written communication skills which can be transferrable to writing clear monitoring reports and funding applications.
• Experience coordinating projects, events, volunteers, or community activities.
• Good organisational and time-management skills with the ability to manage multiple priorities.
• Ability to build positive relationships with funders, volunteers, community partners and stakeholders.
• Able to work independently and use initiative.
• Understanding of and commitment to supporting young people and families facing disadvantage.

Desirable:

• Experience of writing successful grant applications.
• Experience working within the charity or voluntary sector.
• Experience recruiting, managing, or coordinating volunteers.
• Experience organising community fundraising events.
• Knowledge of food banks, food poverty, or community support services.
• Full UK driving licence and access to a vehicle.

We’re looking for candidates who can demonstrate the skills, experience, knowledge and qualities listed above. But we also know that great people don’t always tick every box on a job description. If you don’t meet every single requirement but believe your transferable skills or lived experience could make you a strong fit, we’d still love to hear from you. Studies have shown that women and people from Black, Asian, Mixed Heritage and other ethnically diverse backgrounds often hesitate to apply unless they meet all the criteria.

How to apply

Please submit your CV and cover letter by 5pm on Monday 20th July.

We are seeking a Housekeeping Assistant to join our dedicated team at Galanos House in Southam, Warwickshire. You’ll help maintain a safe, clean and welcoming environment by carrying out a range of housekeeping tasks to the highest standards. You’ll be supporting residents’ wellbeing through social interaction and exceptional service.

This Housekeeping Assistant role is permanent, full-time, working 35 hours per week (5 shifts over 7 days).

Rate of pay: £13.06 to £13.26 per hour

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time. As this role is based at our care home, applicants must live within a reasonable commuting distance.

Key responsibilities:

- Undertake a variety of housekeeping tasks as part of daily duties, assisting residents to keep bedrooms tidy. Using supplies and equipment according to health and safety standards.
- Provide excellent care and develop good relations with our residents to enhance their overall experience.
- Ensure all areas remain safe, comfortable, accessible and safe for our residents
- Ensure manual handling equipment and associated devices are routinely checked and cleaned for functional and safe use (reporting any damage if required).
- Uphold strict hygiene practices with infection prevention control methods.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with employer contributions ranging from 6% to 14%, depending on length of service
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating.  A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see the job description attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Support Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Enfield Refuge Service provides emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support Workers give emotional and practical support, this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role
As Refuge Support Worker, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.

You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed, and help them work towards safe, independent move‑on accommodation.

About You

The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.

You communicate clearly, build trusting relationships, and work well with residents, colleagues, and external agencies. You are organised, reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures.

You’re also comfortable supporting service users with practical needs such as benefits, housing, and appointments, and you approach challenges with patience, empathy, and a problem‑solving mindset. You’re also able to manage occasional physical tasks, such as helping prepare rooms or assisting with deliveries.

Outside of this, you are committed to creating a safe, inclusive, and empowering environment where every resident feels heard, respected, and supported.

Additional Information

The postholder will be based at our Enfield refuge, working full-time, providing on-site support to survivors. Given the nature of this role and our refuge services, we are unable to offer hybrid working for this position.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Family Support Worker

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits

This role covers London & South East including Greater London, Surrey and Sussex

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our London & South East Team to families in the local area, at a time where they need it most. 

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child or young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers London & South East including Greater London, Surrey and Sussex

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.If you’d like to find out more about these benefits and working with us, please visit our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our London & South East Care Team Office, we will only contact those applicants who have been successful.

If you require any adjustments during the interview process, please let us know as part of your application.

There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

At Barnardo's, every story has the power to help change children's lives. We're looking for a Media and Communications Manager to help lead our communications that inspire people to support our fundraising, retail, corporate partnerships and philanthropy.

As a manager within the Media and Communications team, you'll be leading our media work around income generation - helping to deliver high-impact campaigns, identify compelling stories, manage reactive enquiries and provide strategic communications advice to colleagues across our income generation teams. You'll know how to create media opportunities that raise Barnardo's profile, build trust and encourage people to get involved.

We're looking for an experienced communications professional with strong media instincts, excellent writing skills and the confidence to advise senior stakeholders. You'll also have experience managing people, creating a positive, collaborative team culture where colleagues can thrive and deliver their best work.

You'll be creative, calm under pressure and excited by finding fresh ways to tell stories that connect with audiences. Whether you're launching a fundraising appeal, supporting a high-profile partnership or responding to breaking news, you'll understand how communications can drive real impact.

If you're an experienced manager who brings energy, positivity and great judgement - and you want to use your skills to help change children's lives - we'd love to hear from you.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Put your experience across a range of financial operations to good use in our friendly, flexible team.

This is a Senior Management Team and financial leadership role but, due to our size, also includes responsibility for management accounts and  hands-on bookkeeping. You will work across the business and the charity, improving systems and controls, and making sure that day to day finance work is accurate, timely and properly managed. You will also support colleagues to understand financial processes and decision-making.

The role is offered full time, but we are open to considering a part-time appointment with adjusted responsibilties, 

Please Note: We only accept applications through our application form/site. We are unable to accept CV or email applications through external sites.

Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor (Student Finance) to join the Advice Service at the University of Manchester Students’ Union (UMSU). This is a full-time, fixed-term role for 12 months, with the possibility of extension subject to funding and business needs.

As a Student Advisor (Student Finance), you'll provide free, independent and confidential advice to students at the University of Manchester. You’ll be a generalist Student Advisor while also while also taking the lead on student finance and money advice. You'll become our team's specialist in this area, helping students understand their funding options, access financial support and navigate financial challenges. As a generalist advisor you’ll be providing advice and guidance across all areas of the Advice Service, including academic issues and regulations, University disciplinary procedures, housing and wider student life matters.

With the rising cost of living and increasing complexity of student funding, you’ll play a key role in helping students access the financial support they need and empowering them to make informed decisions. We’re looking for someone who can support students professionally, sensitively and with empathy, ensuring they feel heard, informed and confident about their next steps.

You’ll enjoy this role if you have an interest in money advice and financial wellbeing, alongside a curiosity about the law and an enthusiasm for understanding regulations, policies and procedures. Excellent communication skills are essential, together with the ability to respond compassionately to students experiencing distress or crisis while providing practical advice and support.

Alongside one to one advice, the Advice Service delivers supported self-help resources, preventative campaigns and outreach activities to help students access information before problems escalate. If you enjoy engaging with people, you’ll have opportunities to contribute to website and social media content, deliver presentations and workshops, attend promotional events and collaborate with colleagues and stakeholders across the University community.

You’ll be part of a small, supportive and dedicated team, working in a busy and varied environment where student wellbeing is at the heart of everything we do. We’ll support your development through ongoing training and continuing professional development, helping you build expertise across all areas of our advice service while developing specialist knowledge in student finance. You’ll also benefit from regular opportunities for reflection and wellbeing support, including access to external restorative supervision.

Experience of providing student finance or money advice is desirable. However, we also welcome applications from candidates with experience in advice, welfare, support work, professional student services or other settings who can demonstrate transferable skills, a willingness to learn and a genuine passion for supporting students.

At UMSU, you’ll be part of a supportive, inclusive and values-driven organisation that champions student empowerment. We offer a collaborative team culture, opportunities for professional development and the chance to make a meaningful and lasting difference to students’ lives every day.

If this sounds like the opportunity you’ve been looking for, we’d love to hear from you.

Please read the full role profile before applying, as well as our guide to recruitment.

Details

Salary: £32,042-£35,237 per year

Contract: Fixed-Term for 12 months

Hours: 35 hours per week

Eligibility: Open to applicants with relevant skills and experience who are eligible to work in the UK at the start of employment

KEY RESPONSIBILITIES:
•Managing the continued development of the YAA’s CRM system, working with the Fundraising, Marketing, Admin and Finance teams to ensure the system serves their requirements.
•Managing all aspects of the database and associated data systems and processes as part of YAA’s fundraising activities and the Charity’s web systems.
•Responsible for ensuring the Charity can demonstrate compliance with new and existing Fundraising and Data Protection Regulations including the General Data Protection Regulations. Keeping up to date with any changes in policy that may affect the management of supporter data.
•Liaison with the YAA Fundraising, Marketing, Administration and Finance Team on data/data selection and reporting requirements.
•Promote and support data audit, cleansing and effectiveness within YAA, deploying and providing day to day management of the CRM system and providing reports and analysis of the data as required.

KEY DUTIES:
Provide the expertise and insight to support an integrated data strategy across fundraising and marketing, advising on and sharing best practice:
1. Work with CRM users to ensure best practice is adhered to across the department and maximise fundraising performance.
2. Identify opportunities and apply insight and data analysis within the database to improve our income generation performance and opportunity.
3. Communicate and build relationships with external suppliers to inform the data strategy and database development and secure the smooth delivery of database services through the database.
4. Keep up to date with current database and legislative developments and consider how they should be applied at YAA.
5. Work collaboratively across Fundraising, Marketing, Admin and Finance to bring systems and data expertise to the launch of new fundraising or communications products, projects, systems or new ways of working.

Work with fundraising teams to develop reporting, analysis and data selections to support improved retention, income generation and ROI and put the supporter at the heart of data planning:
1. Be responsible for data profiling, segmentation and selections for fundraising and marketing activity to support increased income generation and supporter retention, ensuring data selections are planned and organised effectively across fundraising. Advise teams on selecting data, exclusions and undertake data selections.
2. Work with fundraising teams and external agencies to support the development of long term sustainable supporter journey planning.
3. Lead on fundraising data analysis and data quality in developing and implementing reporting tools, producing regular management information for performance management and campaign evaluation.
4. Create a library of reports and dashboards colleagues can self-serve in real time.
5. Provide relevant data to SMT and Trustee Board.

Maintenance of the database and ensuring data integrity:
1. Be responsible for technical maintenance of the database and liaising with suppliers to ensure integration with digital fundraising platforms as required and the automation, where possible, of importing high quality data.
2. Ensure data and income are reconciled between database and finance functions.
3. Ensuring data is secure, there are adequate back-ups and that data can be retrieved in the event of a system failure.
4. Oversee the import and export of data to and from external suppliers (in conjunction with Digital Marketing Manager as appropriate). Investigate and resolve anomalies, liaising with suppliers, third-party agencies, or colleagues
5. Manage the set-up, documentation and maintenance of coding structures on the database to ensure effective data selection, analysis and reporting across all fundraising.

Ensuring compliant use of data and the database:
1. Be an expert on relevant Data Protection legislation and Fundraising regulations and lead on this for Fundraising. Ensure the compliance with legislation and best practice. Raise the profile of data protection and data quality issues.
2. Audit the database regularly to ensure data is clean, accurate, archived in line with data retention policies and that users are following procedures for data entry and management.

Develop and implement a programme of training to support all database users to maximise the benefits the CRM brings:
1. Develop and deliver comprehensive induction and ongoing training and associated ‘How to’ documentation for users.
2. Develop, implement, communicate and regularly review database protocols and procedures ensuring they are up to date and being followed by staff.
3. Work closely with users to identify opportunities to improve processes and ways of working across YAA, including updating and maintaining internal user guides and process maps.
4. Provide technical support for users.

Staffing and Budget Management
1. Train staff and volunteers in the use of the data management systems.
2. To work closely with the finance team in ensuring fundraising income data is robust and meets all relevant financial management and reporting requirements.
3. To propose and monitor the CRM budget and manage the relationships with key suppliers to ensure value for money for YAA.

Knowledge & Skills Required;

Essential:
❖ Previous or current experience in a Database Management role
❖ Demonstrable record of success in working with CRM’s (YAA’s CRM is Beacon)
❖ Experience of data import protocols – extracting data and transforming it ready for import
❖ Experience of relationship building and management with various stakeholders internally and externally
❖ Proficient in MS Office, particularly Word, Excel, PowerQuery and Outlook
❖ Highly organised, meticulous with a thorough approach to work
❖ Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload, including following up with colleagues and stakeholders
❖ Ability to multi-task and manage conflicting priorities
❖ Excellent interpersonal skills with the ability to communicate effectively both orally and in writing to a wide range of people
❖ Numerate and literate

Desirable:
❖ Experience of managing a CRM in a charity/fundraising role
❖ SQL skills
❖ Strong analytical skills and ability to consider the wider picture including future scenario planning
❖ Training skills

For further details on how to apply and for the full job pack, please visit our website.

About the team

We have big plans for the next few years, and we need great people to help us deliver them.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

At Mind, our Policy, Public Affairs and Campaigns team works to influence the decisions that affect the lives of people experiencing mental health problems.

We bring together evidence, lived experience and public support to develop policy solutions, run impactful campaigns and influence decision-makers at every level.

This Policy and Influencing Assistant post will play a vital role in supporting the team to deliver on our objectives. It's a great opportunity for someone with a passion for mental health looking for an entry level role in policy and influencing working.

We would particularly welcome applications from people with an understanding of mental health problems and how they intersect with poverty, racial inequality and the experiences of young people. This may include lived or learned experience.

If you're motivated by making a tangible difference and want to help drive change, we'd love to hear from you. Please submit your CV and respond to the person specification in the job description to explain why you'd be a good fit for this role.

Key duties and responsibilities

The post holder will:

-Support the development of evidence-based policy positions across the team's work on improving access to high quality mental health services

-Contribute to the development of high-quality, engaging outputs that communicate Mind's policy positions to target stakeholders, such as reports, briefings and consultation responses

-Support work to embed a focus on equity across Mind's policy development, including the involvement of people with lived experience in shaping and informing policy positions

-Input into and support cross-directorate influencing strategies that help achieve key influencing objectives

-Help monitor queries and requests coming to the Policy, Public Affairs and Campaigns team, allocating these to others and responding where appropriate

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Donor Experience Officer - Fundraising

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We're looking for a Donor Experience Officer to play a vital role within Acorns Children's Hospice's Fundraising team. As one of the first points of contact for our supporters, you'll help ensure every donation, enquiry and interaction receives a professional, personal and timely response.

This is a varied role that combines supporter care, relationship building, administration and communications. You'll be responsible for managing the end-to-end journey of donations, from processing gifts and maintaining accurate supporter records through to creating meaningful communications that show donors the impact of their support.

Working with colleagues across fundraising, marketing and care, you'll help deliver supporter journeys and stewardship communications that make supporters feel recognised, valued and connected to the difference they are making for local children and families. At the same time, you'll help ensure our fundraising operations run smoothly through excellent administration, data management and attention to detail. 

About the Role

As Donor Experience Officer, you'll play a central role in delivering Acorns' donor experience strategy and ensuring supporters receive an exceptional experience at every stage of their journey with us. You'll balance relationship-focused supporter engagement with the day-to-day administration that underpins successful fundraising activity. 

Key responsibilities include:

• Acting as a first point of contact for supporter enquiries across email, telephone, social media and written communications. 
• Supervising the recording, banking and thanking of donations, ensuring supporter gifts are processed accurately and efficiently.
• Maintaining accurate and up-to-date supporter information within our CRM system.
• Supporting the delivery of donor journeys, stewardship activity and supporter engagement plans.
• Creating and coordinating supporter communications, fundraising content and impact reports.
• Gathering supporter feedback and using insight to help improve supporter experiences.
• Supporting fundraising teams with stewardship planning and engagement activity
• Managing fundraising resources and materials to ensure supporters receive what they need at the right time.

About You

We're looking for someone who combines excellent organisational skills with a genuine passion for supporter care.

You'll understand that great donor experiences are built on both meaningful relationships and excellent administration. Whether you're responding to a supporter enquiry, processing a donation or creating stewardship content, you'll take pride in delivering a high-quality experience and ensuring every supporter feels valued.

You'll bring:

• Experience in supporter care, fundraising, customer service, administration or relationship management.
• Excellent written and verbal communication skills with the ability to create engaging content for a range of audiences.
• Strong organisational skills and the ability to manage multiple priorities.
• Experience using CRM systems such as Raiser's Edge, Donorfy, Salesforce or similar.
• Excellent attention to detail and a commitment to accuracy.
• A collaborative and proactive approach to work.
• A passion for delivering outstanding supporter experiences.

This role would suit candidates with experience as a Supporter Care Officer, Donor Stewardship Officer, Customer Experience Executive, Customer Relations, Membership or Community Engagement Officer, or Fundraising Officer/Administrator. We also welcome applicants with transferable experience in customer service, relationship management and stakeholder engagement.

About Acorns Children's Hospice

At Acorns, we provide specialist palliative care and support for children with life-limiting and life-threatening conditions and their families across the West Midlands. We support families in our hospices, in their homes and within the community, providing care wherever and whenever it's needed.

As one of the UK's largest children's hospice charities, we need to raise more than £14 million every year to fund our vital services. Every supporter who donates, fundraises or campaigns for Acorns helps make that care possible. The Donor Experience team plays a crucial role in nurturing those relationships and ensuring every supporter understands the impact of their generosity

What We Offer 

• £31,110 per annum
• 37.5 hours per week
• Based in Birmingham (B29 6HZ)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Regarding the application for this vacancy - you don't need to include a supporting statement, but there are a few questions to answer.

35.5 hours per week / £34,475 per annum, pro rata / permanent / working pattern to be confirmed (can be discussed at interview)

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We have an exciting opportunity for a qualified and experienced Counsellor to join our Children and Young People (CYP) Wellbeing Service in Brighton & Hove.

In this role, you will provide culturally responsive assessments, counselling (both face-to-face and online), and group work for children and young people aged 8–24 from Black, mixed heritage and Global Majority backgrounds. You will create safe, inclusive spaces where young people feel heard, understood and supported to explore their wellbeing.

Alongside this, you will contribute to wider service delivery by supporting assessments and therapeutic interventions for young people from all backgrounds, helping ensure a flexible and responsive service. You will also play an active role in triaging referrals, working collaboratively across the CYP service to promote equitable and timely access to support.

A key part of the role is building meaningful relationships with Global Majority-led and community organisations, helping strengthen partnerships across the city. You’ll also share your expertise with colleagues, supporting inclusive practice, co-production, and equitable approaches to service design, recruitment and delivery.

Occupational Requirement:
Due to the nature of this role and the needs of the children and young people we support, this position is subject to an occupational requirement under Schedule 9 of the Equality Act 2010.

We are seeking a practitioner who is from a Black, mixed heritage, or Global Majority background. This requirement is a proportionate means of achieving the legitimate aim of providing culturally responsive, representative, and effective mental health support.

This role plays a key part in ensuring that young people from Black, mixed heritage and Global Majority backgrounds can access support that reflects their lived experience, identity, and cultural context.

Qualifications, experience and knowledge:

You will hold a Graduate or Postgraduate Diploma in Counselling or Psychotherapy (minimum two years), alongside BACP accreditation (or eligibility for accreditation) or registration with a relevant professional body.

You will bring experience of working with children and young people aged 8–24 with mental health needs, including delivering evidence-based, low-intensity interventions. You are a confident and collaborative team player, comfortable working under supervision and within a multidisciplinary setting. You will have strong safeguarding knowledge, the ability to run groups or structured activities, and be able to communicate clearly and sensitively, both verbally and in writing.

You will have experience of supporting children and young people from mixed heritage or Global Majority backgrounds, with an understanding of the importance of culturally responsive practice. Knowledge of, or experience working alongside, local statutory and voluntary services will be important in helping young people access the support they need.

Above all, you will be able to work ethically and effectively with children and young people within a time-limited framework, building trust, promoting resilience, and supporting positive outcomes.

CLOSING DATE: Sunday 26 July 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.