Entry level jobs

About the Shrine

For centuries, the Shrine of Our Lady of Walsingham in Norfolk has welcomed pilgrims, visitors and communities seeking reflection, connection and renewal.

It remains one of the UK’s most significant centres of pilgrimage. Each year, we receive around 10,000 residential pilgrims and over 100,000 visitors. Our work also includes education programmes, school visits and resources to support the teaching of Christianity in schools and parishes. We are committed to being a place of welcome for all, with particular care for those who come seeking hope, support and a sense of belonging.

Fundraising at the Shrine

The Shrine is supported by donations, membership, legacies and grants, and receives no statutory funding. 
We are now establishing a more structured and professional approach to fundraising and this role will play an important part in supporting the delivery of that activity and helping to build a sustainable income base for the future.

Why this role now?

As the Shrine develops a more proactive approach to fundraising, we are looking for someone who can help ensure that activity is well-organised, consistent and effective.
This is an opportunity to join at an early stage and help build the systems, processes and supporter relationships that will underpin long-term growth.

Job description and terms and conditions

Job Description:  Fundraising Officer

Line Manager:Director of Engagement and Education

Salary:£40,000-£45,000 per annum (pro rata if part time)

Normal place of work:The Shrine of Our Lady of Walsingham, Norfolk, with some flexibility for hybrid working (1-2 days per week remote)

Hours:40 hours per week (may include weekends and Bank Holidays as required)                         

Holiday Terms:25 days plus 8 Bank Holidays (those worked can be taken off in lieu)

Terms: An initial 6 months. The appointment to be confirmed, if satisfactory, after that period. Notice period - 8 weeks

Pension: The company operates a contributory pension scheme, the post holder contributing one third of the premium up to a maximum of five percent of salary.

Meals: During the Pilgrimage Season (1 February to 8 December) meals will be free of charge from the pilgrim refectory menu on the days the post holder is on shift.                   

Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work.

Health and Safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.

Safeguarding: WCTA Ltd is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. A satisfactory DBS check will need to be returned prior to commencement of employment.

Purpose of the role

To support the delivery of fundraising activity, ensuring that campaigns, communications and supporter relationships are well managed and professionally delivered.

The role combines project coordination, communications and relationship support, and would suit someone who is organised, proactive and comfortable managing multiple workstreams.

Key responsibilities

Supporter and Membership Engagement

Support the day-to-day running of the Shrine’s membership programme. Maintain accurate records and ensure timely communications

Help build stronger relationships with supporters

Campaign and Project Delivery

Support the delivery of fundraising campaigns and appeals Coordinate communications across print and digital channels Track responses and help monitor performance

Trusts and Grants

Research potential funders

Draft applications to smaller trusts (typically up to £5,000) Manage deadlines and reporting requirements

Communications and Content

Support the creation of newsletters and supporter updates. Assist with writing and editing fundraising communications

Donor Research and Support

Carry out research to identify potential supporters Prepare briefing materials for meetings and events

Events and Stewardship

Support the organisation of fundraising events Help manage invitations, guest lists and follow-up Ensure donors are thanked and kept informed

Systems and Administration

Maintain accurate supporter data

Support the development and use of fundraising systems

Compliance

Ensure activity complies with fundraising regulations and data protection requirements

Person Specification

We are open to candidates from a range of backgrounds. You may have worked in fundraising, events, communications, administration or another relevant field.

We are particularly interested in candidates who can demonstrate:

• Strong organisational skills and attention to detail
• Ability to manage multiple tasks and deadlines
• Clear and confident written communication
• Good interpersonal skills and a collaborative approach
• Confidence in working with data and systems

Personal Qualities

• Proactive and willing to take initiative
• Professional and reliable
• Able to work both independently and as part of a team
• An interest in the Shrine’s work and purpose

Closing Date: Friday 24th July 2026

Support those who Care

This is an exciting opportunity to join our service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs. We are working with Carers from a range of cultures, and it would be an advantage to speak Bengali.

The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.

You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. The role also requires you to support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.

Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.

This is a full-time position, and you should be an excellent communicator and able to motivate and empower others. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.

Do a job where you make a difference.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

About Us

Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham- one of the most deprived areas in Surrey.

We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.

Our work is shaped by the voices of local people, and we are committed to ensuring that everyone- especially those who may feel excluded or overlooked- can take part and feel a sense of belonging. As a small, dedicated team, we value collaboration, inclusion, and community connection in everything we do.

About the Role

The Community Inclusion & Engagement Officer plays a vital role in ensuring MCFT’s work reaches and reflects the whole community.

You’ll work both within the Hub and out in the community, building trusted relationships with residents, increasing participation, and ensuring our services are inclusive, accessible, and responsive to local needs.

Working closely with colleagues and volunteers, you’ll be a key link between the community and our programmes- helping shape activities, gather insight, and engage those who may face barriers to participation.

This role is ideal for someone who is people-focused, proactive, and passionate about inclusion, and who enjoys working in a visible, community-facing position.

Essential Skills & Experience

• Experience working directly with the public or supporting communities
• Strong communication skills with warmth, empathy, and professionalism
• Ability to build trust and positive relationships with a wide range of people
• Understanding of challenges faced by communities like Merstham
• Strong organisational skills and ability to manage a varied workload
• Ability to work both independently and collaboratively within a small team
• Experience gathering community insight or feedback to inform services
• Confidence using social media to engage communities
• Flexibility to work occasional evenings and weekends
• Commitment to inclusion, accessibility, and community participation

Desirable Skills & Experience

• Experience in community development, outreach, or inclusion-focused roles
• Experience supporting families, young people, or wellbeing initiatives
• Knowledge of local services and community networks
• Experience working with volunteers
• Experience collecting data or contributing to monitoring and evaluation
• Local knowledge of Merstham
• Ability to travel locally (e.g. driving licence or equivalent access)

Why Join MCFT?

• Make a direct and visible difference in your local community
• Build meaningful relationships with residents and partners
• Help shape inclusive, community-led activities and services
• Work as part of a supportive and collaborative team
• Benefit from flexible working arrangements
• Play a key role in creating a more connected and inclusive Merstham

Supporter Journey Lead

Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent 

We’re looking for a Supporter Journey Lead to join our Supporter Experience team.

This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.

You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.

About the Role

As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.

You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.

In this role, you will:

• Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
• Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
• Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
• Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
• Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
• Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.

About You

Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?

Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?

You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.

You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.

You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.

Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.

About the Team

Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.

We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.

This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 5th July 2026

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

About Us

Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham.

We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.

Our work is rooted in strong local relationships and shaped by the voices of the community. We are a small, committed team driven by our values of inclusion, empowerment, and community connection.

About the Role

This is a varied and rewarding role combining community development, project delivery, and fundraising.

As Community Development & Funding Officer, you will design and deliver community projects that respond to local needs, while securing funding to sustain and grow our work. You’ll work closely with colleagues, volunteers, and residents to co-create inclusive programmes that make a tangible difference.

You’ll play a key role in:

• Developing new initiatives based on community insight
• Leading projects from idea through to delivery and evaluation
• Building partnerships across the local area
• Securing funding and demonstrating impact

This role is ideal for someone who enjoys both hands-on community work and strategic development, and who thrives in a small, collaborative team.

Essential Skills & Experience

• Experience in community development, project coordination, fundraising, or a similar role
• Strong organisational skills and ability to manage multiple projects
• Excellent communication and relationship-building skills
• Experience using community insight or feedback to shape services or projects
• Ability to work both independently and collaboratively within a small team
• Good IT skills, including data management and basic budgeting
• Willingness to work occasional evenings and weekends to support community activities
• Commitment to inclusion, empowerment, and community-led approaches

Desirable Skills & Experience

• Experience working with volunteers
• Experience writing funding bids or managing grants
• Knowledge of local community services or challenges
• Experience monitoring and evaluating projects and reporting on impact
• Experience managing budgets or reporting to funders
• Ability to travel locally (e.g. driving licence or equivalent access)

Why Join MCFT?

• Make a visible, meaningful difference in a local community
• Help shape and deliver community-led projects from the ground up
• Work in a supportive, collaborative team environment
• Enjoy flexible working options to support work–life balance
• Gain experience across both project delivery and funding development
• Be part of an organisation that values people, place, and inclusion

Location: Westminster, London

Contract: 6 months FTC (Maternity Cover)

Salary: £40,780 (NJC Scale 26-28) incl. LW + pensions and other benefits

Hours of work: Full-time 35 hours per week excluding breaks

Annual leave: 35 days per year, including Bank/ Statutory Holidays

Closing date: Friday 3rd July 2026

About the role

The People Services and Volunteers Partner is responsible for delivering an efficient, responsive and people-centred service across the full employee and volunteer lifecycle. The role acts as a key first point of contact for managers, staff and volunteers, ensuring high-quality administration, recruitment coordination, onboarding, compliance, record-keeping and people support.

Main duties

People Services Operations

• Act as the first point of contact for day-to-day People Services queries from staff, volunteers and managers, providing advice and guidance
• Own the employee and volunteers lifecycle support and administration (new hire paperwork, pre-employment checks, induction, role/salary changes, Personio updates, time off management, benefits administration, leaves and terminations, involving the preparation of documentation), tracking/processing information and record-keeping.
• Support the rollout, optimisation, and ongoing maintenance of our HRIS (Personio), ensuring accurate employee lifecycle data, leveraging data insights for continuous improvement, and maintaining compliance with HR policies.
• Maintain our Volunteer Management Software (Better Impact), ensuring volunteer data is accurate and up to date.
• Maintain accurate, confidential and up-to-date people records and documentation in line with data protection requirements and internal procedures.
• Identify opportunities to streamline ways of working, reduce duplication and improve the overall effectiveness of the People Services function.

Recruitment and Selection

• Coordinate recruitment activity for staff and volunteers, including managing vacancies via the organisation’s website, liaising with hiring managers, arranging interviews.
• Help ensure recruitment processes are efficient, inclusive, well organised and compliant.
• Work with departments to understand their needs and help shape appropriate volunteer roles.

Payroll Administration

• Undertake payroll-related administration and ensure relevant staff information is processed accurately and within deadlines.
• Ensure records across systems are accurate, current and aligned with internal reporting and compliance standards.

Volunteer Experience Coordination

• Build positive relationships with volunteers and managers to ensure volunteers feel valued, informed and well supported.
• Act as the first point of contact for volunteering enquiries, manage applications, conduct interviews, and manage references and onboarding requirements.
• Assist with volunteer scheduling / rota-related activity where required, helping to ensure appropriate volunteer coverage and a positive volunteer experience.
• Help promote volunteering opportunities through local networks and online platforms.
• Support the planning and coordination of The Passage’s volunteer celebration events (including the Christmas Party), working closely with the People Services team, Primary Services and other Services to ensure successful delivery.

General responsibilities

• Work with your line manager to ensure the role continues to meet the strategic aims of The Passage.
• Attend internal and external meetings, training sessions, and events as required.
• Participate in regular supervision and annual appraisals, identifying your own development needs.
• Follow all organisational policies and procedures, especially those related to Health and Safety, Confidentiality, and the Code of Practice.
• Support the implementation of The Passage’s Diversity and Equality Policy in all aspects of your work.
• Maintain a high standard of professionalism, aligned with the values and ethos of The Passage.
• Carry out any other duties appropriate to the role.

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and People Services team continue to evolve, the role may evolve in consultation with the postholder. 

Desired experience

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your application, please address essential criteria demonstrating your understanding and knowledge, and give evidence of your experience and abilities.

• E1: Experience in a HR, Volunteers, Recruitment or an office administrative role, demonstrating proficiency in effectively managing high-volume workflows.
• E2: Experience of handling confidential records and applying data protection principles in practice.
• E3: Experience using HR / volunteer management systems, ideally including Personio and Better Impact or similar systems (desirable)

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Desired Knowledge and Skills

K1: Basic understanding of employment laws, regulations and compliance requirements.

S1: Confident IT skills, including Microsoft Office and HR systems.

S2: Ability to build excellent working relationships at all levels

S3: Acute eye for detail and accuracy is crucial to ensuring accuracy in data entry, documentation, and HR processes, minimising errors and discrepancies

S4: Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment.

S5: Ability to handle and analyse large volumes of employee data accurately, ensuring data integrity and maintaining strict confidentiality.

S6: Aptitude for identifying and resolving HR-related issues promptly and efficiently, while adhering to established policies and procedures.

S7: Ability to work independently and collaboratively, maintaining professionalism and confidentiality.

As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

Substance Use Practitioner - Maternity cover

Location: Basingstoke

Salary: from £26,097 per annum depending on experience

Vacancy Type: Maternity cover for up to 10 months

Hours of work: Full time, 37 hours per week

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Hampshire 24/7 Substance Use Service

Our Hampshire 24/7 Substance Use Service is a county wide, community engagement based service, which offers targeted and specialist treatment to young people aged 25 years and under. We are a forward thinking, person-centred service, with a high level of credibility among young people.

We are a multi-professional team, with a designated worker in each district of Hampshire, and we are supported by our partnership with Inclusion Recovery Hampshire and Parent Support Link.

Job Description

Please note that this opportunity is maternity cover, covering a period of up to 10 months.

*This role requires access to a vehicle, and a full current driving licence.

We are looking to recruit a Substance Use Practitioner - Maternity cover in Hampshire, who will work with children and young people to make a positive difference to their lives.

You'll deliver specialist, targeted support to children and young people up to the age of 25, offering confidential and non-judgemental advice and guidance, regarding the use of drugs and alcohol, using a variety of therapeutic interventions.

The work can be challenging, but it is hugely rewarding. The services delivered by our Practitioners has proven to make a real change in the lives of our service users. Last year, 100% were satisfied with our service, 98% felt more able to make positive choices in life, 86% felt that their mental health had improved, and 91% of service users under the age of 18 left the service with a positive outcome (e.g. a reduction in risk, or an improvement in their circumstances).

In addition to the comprehensive training package offered by Catch22, you will also have the opportunity to develop your skills and expertise through a range of additional training, offered by Hampshire County Council. This role also offers the opportunity to build networks and work with a range of partner agencies and commissioners across the substance misuse sector.

Qualifications

We are looking for people with the following skills and experience:

• Minimum of 2 years’ experience of working with children and young people with complex needs or vulnerabilities. This could be within substance misuse, children's mental health, children's services, education, pastoral support, or SEN.
• An ability to build positive and trusting relationships with young people.
• An adaptable and resilient outlook, able to maintain a commitment to supporting service users
• Additional information
• You can work from home/remotely once or twice a week, but this is dependent on service requirements, so we are unable to guarantee specific days.
• You will be based in one of the hubs listed above, but the role will require regular travel across the region, so a driving license and access to a vehicle are required.
• This role is subject to an Enhanced DBS check.

We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.

To Apply

If you feel you are a suitable candidate and would like to work for Catch 22, please click apply to be redirected to our website to complete your application.

SMART is hiring! We are looking for full time Employment Advisers to provide support to people who face barriers to obtaining and/or retaining employment, due to mental ill-health. This includes people looking for work, as well as those who are currently employed but struggling. 
 
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
 
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; proven experience of meeting (or exceeding) outcomes and targets; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.

Altough the contract is for 9 months it may be extended if funding continues.

                                                                Donor Experience & Stewardship Manager

Salary £39,000 - £43,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future, with regular attendance in  the office two days a week, including Thursdays, at our central office:

· Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from other sites at:

· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The donor experience & stewardship manager will report to the head of fundraising operations & strategy.

We are seeking a creative and driven donor experience manager to join our team on a permanent basis. Working alongside members of the wider team, you will lead on creating and delivering a gold-standard experience for major donors supporting the Royal Free Charity, showcasing the impact their support has across our hospital sites. Your efforts will play a key role in ensuring continued, uplifted support for the charity.

You will play an important role within our Fundraising Operations team, helping to build relationships, and increase income, in a pivotal year for the charity, after our silent phase capital campaign launch. Your role will have a varied workload, supporting both core fundraising and campaign stewardship. The role will offer significant scope for development, giving you the opportunity to develop your skillset in a supportive, ambitious, and high-performing team.

The team

Our dynamic fundraising department generated c.£4m through donations in 2025/26, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

· Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our cancer campaign, and special events to support these activities.

· Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

· Our fundraising operations team provides operational support for our fundraising and the wider charity through the provision of data and systems support, prospect research, stewardship, gift processing, reporting and governance. We underpin the work of the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday, 20 July 2026, 12 noon.

Interview date: Wednesday, 29 July 2026/ Thursday, 30 July 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part-time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Guided meditation

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

About the role

You’ll be responsible for the day-to-day contact with healthcare professionals and NHS Trusts so that breast cancer patients get the right support at the right time. Here for You provides people diagnosed with breast cancer personalised and timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.

You’ll build and enhance the relationships we have with NHS Trusts and healthcare professionals so that the referral route to Breast Cancer Now is integrated into their processes and procedures. You’ll also work with colleagues across the support and influencing directorate, as well as contributing to our monthly reporting.

About you

We’re looking for someone with excellent communication and presentation skills, who is comfortable with multi-tasking and being proactive. You’ll be highly organised, with the ability to adapt to changing circumstances.

You’ll be experienced in building positive relationships with colleagues and external partners alike.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role can be primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£28,000 to £29,000 per annum if Sheffield based

£30,00 to £31,000 per annum if London based

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

Closing date: Friday 3 July 2026, 09.00am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview date: Tuesday 21 July 2026

About the role

We’re seeking a senior media and PR officer – policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you’ll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now.

This role is a fixed term contract until end of February 2027.
 
About you 

You’ll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now. 

With an understanding and passion for policy, campaigns, and public health you’ll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile.

Used to working in a fast-moving environment, you’ll work at pace without compromising quality of work and working closely with the senior media and PR manager – policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity’s share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer.

Effective at working independently, you’ll also be a team player who works closely with and contributes to the wider success of the media and PR team.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

If you’ve any immediate questions please contact us. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who 
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Friday 3 July 2026 9am
Interview dates Wednesday 15 and Thursday 16 July 2026

Please note this is a 12-month fixed term position.

Supporting the Senior Analysis Officers, the Date Reporting & Analyst Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.

Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.

By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 2nd July 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 13th July 2026). First round interviews will be held w/c 20th July 2026

For more information about the role, please download our Recruitment pack.

PURPOSE OF POSITION

This role is responsible for the service delivery of an effective, high quality, person centred support service to residents with a background of rough sleeping and range of medium to high needs. These includes entrenched drug and/or alcohol issues, mental health diagnosis and a range of offending backgrounds.

They will be the principal providers of support to residents in the Harbour Project team and will also work alongside Assistant Support Workers, to promote resident engagement through the development of positive relationships with our residents and contributing towards the promotion of a fulfilling, safe and inclusive environment.

RESPONSIBILITIES & ACCOUNTABILITIES

 To be responsible to the Team Manager for the day-to-day delivery of the Harbour Project Team.

Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.

Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.

Conduct regular reviews of support plans and risk assessments as required.

Take a pro-active approach in multi-disciplinary support required for residents.

Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.

Ensure a high standard of customer service is upheld

To attend team meetings and take part in service policy and planning.

To participate in team meetings, team review days and other meetings as agreed with the Team Manager.

To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.

To respond and process all referrals made to the Complex Needs service and ensure those accessing the service meet the service eligibility criteria.

To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system.

To actively collect follow up information with regards to the outcome of reconnections and report

To deal with the immediate support needs of the residents as appropriate.

To assess resident safety and develop risk management strategies with the resident and other involved services.

To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.

To keep accurate records and statistics on referrals, service outputs and outcomes etc.

To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.

To ensure that all written work both for internal and external use is of a high standard.

To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.

To liaise and negotiate effectively on a day to day basis with outside agencies including the police, social services and other statutory and voluntary agencies.

To build and maintain good working relationships with colleagues.

Ensure that all duties and services provided are in accordance with policies and procedures.

To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.

To undertake such other duties within the competence of the post holder which may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse and complex needs

Experience of working with clients in a trauma-informed way with proven effectiveness

Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.

Demonstrate excellent customer service skills. Ability to develop good working relationships and rapport with residents and stakeholders.

Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner

Knowledge of Psychologically Informed Environments (PIE).

Demonstrable experience within local authority, voluntary, independent, charity or social housing sector

Successful track record of work with colleagues in order to achieve common goals

Working across agencies and / or partnership arrangements

Awareness of issues facing single people that experience homelessness or rough sleeping.

Skills & knowledge

IT skills and particularly Microsoft Office packages

Knowledge, understanding or experience of working in a casework management system.

Knowledge in identifying and dealing with substance misuse issues

Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups

Understanding of health and safety in a supported housing setting

Abilities

Willingness and ability to work shifts including evenings, weekends and waking night shifts on a rota basis)

Ability to motivate those with complex needs to engage with meaningful activities

Evidence of effective de-escalation techniques.

Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries

Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice

Ability to work co-operatively to achieve goals

Ability to set up and work according to schedules

Personal qualities

Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks

Ability to act on own initiative and effectively under own direction, as well as productively within a team

Strong sense of responsibility and accountability

Awareness of own training and support needs

Desirable criteria

Experience of using In-Form as a case management system.

Qualifications relevant to supporting vulnerable adults

Full current driving licence

Successful track record in developing services in response to changing needs and demands

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by delivering specialist housing legal advice and training.

About Disability Law Service 

Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To provide specialist housing law advice, casework, representation, and training to Deaf and Disabled people and organisations, supporting access to justice and systemic change. 

Overview 

You will deliver housing law advice via our dedicated housing helpline, undertake casework and representation where appropriate, and deliver training to external organisations. You will also contribute to policy work and wider systems change activity. 

Key responsibilities 

• Provide housing law advice and casework, including representation 

• Deliver advice via our Housing helpline and partnership sessions 

• Undertake Legal Aid casework and ensure compliance with regulatory standards 

• Deliver housing law training to external organisations 

• Maintain accurate case management and billing records 

• Contribute to policy and systems change work 

• Support service development and internal collaboration 

What we offer 

• Opportunities to develop experience across multiple areas of law and contribute to a diverse range of projects 

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.