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Job Title: Shop Manager, Teddington
Salary: £29,000 per annum
Team: Teddington
Hours: Full Time, 37.5
Contract Type: Permanent
Location: Shooting Star Children's Hospices Charity Shop Teddington ,TW11 8QZ
About the role
Your key purpose will be to manage a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
About you
This role requires experience of charity retail, preferrable in a supporting or managerial role. You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics. You will need to show you are fair, patient and empathetic leader.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
Annual leave
Contractual benefits
Health and wellbeing
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Zeala Day if you have any questions about this role.
Anticipated Closing Date: 18/05/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
About Shooting Star Children’s Hospices
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
To help each member of our team to excel in their role, we provide a range of skills training, staff benefits, discounts and wellbeing events. Discover the difference you can make today.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Occupational Therapist / Speech & Language Therapist
London SW18 1FZ
Full-time / Part-time / Term-time only
NHS Band 5 – Band 7 (depending on experience)
About the Role
BeyondAutism is looking for passionate and dedicated Therapists, Occupational Therapists (OTs), and Speech & Language Therapists (SaLTs) to join our specialist multidisciplinary team supporting autistic children and young people.
This is an exciting opportunity to work within a collaborative transdisciplinary model where therapy expertise is embedded into everyday classroom practice. You will play a key role in helping learners develop communication, sensory, motor, and independence skills in a supportive and rewarding environment.
Whether you are newly qualified or an experienced clinician seeking progression, we welcome applications across Band 5 to Band 7 levels.
Key Responsibilities
About You
Essential
Desirable
Benefits
Working Hours
37.5 hours per week
Monday to Friday, 8:45am – 4:45pm
(30-minute lunch break)
Occasional evening meetings or events may be required.
Safeguarding
BeyondAutism is committed to safeguarding and promoting the welfare of children and young adults. All successful applicants will be subject to an Enhanced DBS check and safeguarding procedures.
The client requests no contact from agencies or media sales.
The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender and business proposals.
This is an exciting opportunity for a Bid Writer with demonstratable writing experience and knowledge to join us and write applications that fully articulate Family Action’s offer. Experience relevant for your effectiveness in the role might be from various sectors. If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
The Archbishops' Advisers for Appointments and Vocations (AAAV) team is a key team within the Office of the Archbishops of Canterbury and York, supporting and advising the Archbishops and the wider Church on the nomination process for senior clergy. The team supports the work of the Crown Nominations Commission (CNC) on the nomination of Archbishops and Diocesan Bishops, those involved in nominating Suffragan Bishops and the selection panels who nominate new cathedral Deans, as well as any other appointments involving the Archbishops. The team supports senior clergy in their vocation and discernment, working to develop and equip a diverse pipeline of candidates for senior ministry roles. The team also works in partnership with others to ensure that senior clergy are equipped for leadership in the Church and the vital role it plays in the life of the nation.
This role provides an excellent opportunity of working in a small, friendly, committed, professional and busy team supporting a complex, detailed and fast-paced portfolio of senior appointments, vocational discernment and associated projects. We work as a close-knit team in beautiful surroundings, part of the Lambeth Palace community and Office of the Archbishops of Canterbury and York, supporting each other with care, flexibility and good humour.
The purpose of this role is to provide seamless, proactive support to the Archbishops' Secretary for Appointments, ensuring their time, priorities, and workflow are protected and optimised. It also exists to act as a reliable presence within a busy team - stepping in to assist wherever it strengthens the overall operation. Ultimately, the role keeps the Archbishops' Secretary focused and the team functioning smoothly by being the connective, proactive and organised force that helps to hold everything together.
MAIN DUTIES AND RESPONSIBILITIES
A comprehensive and supportive induction programme will be put in place for the post holder to ensure that they have all the information, access and contacts required to quickly acclimatise and excel in this role.
All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Personal support and administration
Essential
Desirable
Digital skills and process improvement
Essential
Communication, interpersonal skills and stakeholder engagement
Essential
Judgement, discretion and professionalism
Essential
Planning, prioritisation and delivery
Essential
Desirable
Closing date for applications is 28 May, 23:55
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Bipolar UK
Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.
We are entering an exciting new phase following the launch of our co-produced three-year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self-management support, and build understanding of bipolar across workplaces, services and communities.
At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.
Purpose: The Peer Support Officer role will work within Bipolar UK’s Peer Support Line team to support our community through telephone and email support across the UK.
The role involves using your skills and knowledge to support people affected by bipolar disorder with support requests and providing information and signposting to people via email and telephone. The successful applicant will also manage service reports in Salesforce, report back regularly to the management team, as well as developing links with other mental health services or appropriate agencies.
Though Bipolar UK does not offer Crisis Support, the successful applicant may have to direct members of our community experiencing a crisis to relevant services and will also be responsible for recognising and reporting Safeguarding incidents within the bounds of Bipolar UK’s Safeguarding Policies.
The position requires good personal interaction and the ability to empathise with service users while remaining calm and considered in sometimes difficult situations. This is a varied and hands on role and we are looking for someone with good communication (verbal and written) along with good organisational skills. Bipolar UK will offer the successful applicant regular support and engagement with the team, as well as reflective practice sessions throughout their service with the charity.
The Peer Support Officer reports to the Services Manager who manages this service. This will be a home-based role with occasional travel, such as team days/meetings/training.
Why join us?
This is an opportunity to provide practical, non-clinical information and peer support to our community, including family and loved ones. Our Peer Support Line is often a first point of contact, offering a listening ear, helping to reduce isolation, and signposting people to relevant information, services, research and campaigns.
You will join a team of highly skilled colleagues who share the same passion to support our community in a safe and appropriate way.
Specific Responsibilities
Person Specification
The successful candidate will have:
Our Commitment to Equality, Diversity & Inclusion
Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.
All recruitment decisions are based solely on skills, experience and suitability for the role.
Data Protection
Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.
Safeguarding
All employees are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.
The successful candidate will likely have:
How to Apply
Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.
Please submit your CV online to CharityJob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK
Closing date is 9am on Monday 25 May 2026.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
Are you passionate about building global communities and creating meaningful connections?
Join the University of Strathclyde as an Alumni Relations Officer and play a key role in engaging a worldwide network of over 230,000 graduates.
Strathclyde’s alumni community spans the globe - from the UK and Europe to North America, Asia and the Middle East. As part of our Alumni & Development team, you’ll help bring this network to life through events, volunteering opportunities and inspiring communications that celebrate alumni success and strengthen lifelong connections with the University.
What you’ll do
You will build and nurture relationships with alumni volunteers and ambassadors across key international regions, supporting the growth of local networks and working closely with volunteers to develop meaningful activity in their areas.
Alongside this, you will plan and deliver a varied programme of events in Scotland and internationally, helping bring the alumni community together. You’ll also create engaging content - across social media, newsletters and case studies - to showcase alumni impact and achievements, while collaborating with colleagues and stakeholders across the University to strengthen and enhance alumni engagement initiatives.
What we’re looking for
We’re looking for someone with experience in relationship management, stakeholder engagement or volunteer coordination, who brings strong communication skills and the ability to connect with diverse, global audiences.
You’ll be confident leading conversations with senior stakeholders and comfortable representing the University in a variety of settings. A proactive, self-starting approach is essential, with the ability to turn ideas into action, alongside a genuine interest in international engagement and community-building.
Why join us?
You’ll be part of a collaborative and forward-thinking team, working at the heart of a globally connected university. This is an opportunity to shape how we engage with our alumni community worldwide -strengthening partnerships, celebrating achievements and making a lasting impact.
Interviews are scheduled to take place on 9 June 2026.
The client requests no contact from agencies or media sales.
Be part of a life-saving mission.
We’re looking for a compassionate and strategic individual to join our Rail Team as the Regional Development Lead (RDL) for the East Midlands & Anglia routes. This is a pivotal role, responsible for building strong, collaborative relationships across the rail industry and leading on local delivery of Samaritans’ suicide prevention activities within the region.
As RDL, you will work closely with industry partners such as Network Rail, train operating companies (TOCs), and the British Transport Police, to drive forward meaningful change and support those impacted by suicide. From developing Joint Suicide Prevention Plans (JSPPs) to representing Samaritans at regional meetings and organising post-incident support, your work will help save lives and support communities.
Contract:
About the Role:
You’ll represent Samaritans Rail Programme at a regional and local level, attending regular suicide prevention meetings and providing guidance and support both within and external to the rail industry, focusing on industry specific priorities.
What you’ll do:
What you’ll bring:
Full outline in the Job description file below
Why Samaritans?
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.
We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.
Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To apply
If this sounds like the opportunity for you, please apply. You will be asked to upload your CV and cover letter. Please make sure to demonstrate in your cover letter how you meet the essential criteria.
We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close on 26th May at 9am
Video interviews taking place over w/c 1st June.
Apply now and help us continue to be there for people when it matters most.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Do you have experience providing high quality support for an IT Service Desk?Are you passionate about helping people with their IT issues and keen to work for an Organisation with People at the heart of everything they do?
Samaritans is one of the UK and Ireland’s best known and respected charities. In these challenging times of rising cost of living, and more people struggling with their mental health, Samaritans is needed more than ever before. If you are a technological whizz and want to make a real difference to people’s lives – this is the role for you!
We are looking for a Service Desk Analyst to join our friendly Service Desk as part of the fantastic IT team. In this crucial role you’ll help respond to our staff and volunteers to resolve various 1st and 2nd line IT issues.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. If you are looking for a new opportunity or a chance to learn new skills, please consider applying.
As this is a fixed term role, we are looking for candidates who are immediately available.
Contract terms:
£27,000 - £28,500 per annum, plus benefits
5-month fixed term contract
Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences
Linked to our Ewell (Surrey) office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month.
What you'll do:
Provide 1st and 2nd line support to staff and volunteers
Respond to support requests via our service desk, as well as face to face, over email and by telephone
Manage incidents and requests through to resolution
Escalate issues to third parties where required
Provide support for a range of software platforms and equipment
Assist with new starter account creation
Participate in the out of hours on call rota
What you’ll bring:
Demonstrable experience of 1st and 2nd line IT support in a service desk environment
Experience providing support for both applications and hardware
Experiencing owning and managing support requests through to resolution
Great customer service skills
Experience working within SLAs
Experience supporting volunteers is desirable
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close:Sunday 17th May 2026
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.
We are looking for a Senior Community Fundraiser – Scotland to help grow income, strengthen supporter relationships and unlock the power of community fundraising across Scotland.
This is an exciting senior role within our Community and Events team, working closely with colleagues and volunteers across our Scottish network. You will develop fundraising opportunities that reflect Scotland’s distinctive communities and supporter landscape; while helping volunteers, branches and supporters play their part in our life-saving work.
Contract
About the role
The role will be line managed within the Community and Events team, while working closely with the Scotland office to shape and deliver fundraising growth across the nation.
This role will also require occasional travel to our central office in Surrey Ewell or our London Hub office on Leadenhall Street
What you’ll do
Grow community fundraising income in Scotland
Build strong supporter and volunteer relationships
Work across Samaritans
About you
You’re an experienced community fundraiser who thrives on building relationships and making things happen. You enjoy working collaboratively, influencing stakeholders and supporting volunteers to succeed.
You’ll be confident working at both strategic and operational levels, balancing planning and delivery while keeping supporters and volunteers at the heart of everything you do.
What you will bring:
Full outline in the Job description file below.
Criminal record check (PVG)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require a PVG (Adults and Children) check.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Samaritans?
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.
We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.
Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To Apply
Please submit your CV and include a cover letter (max 2 pages) evidencing expertise and experience you have to do this role. Please consider areas such as:
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
Applications close at 9am Monday 1st June
Interviews
All applicants will receive notification of the outcome of their application, at the appropriate time.
1st stage interviews (online) will be held on 9th & 11th June
2nd interviews (face to face in Edinburgh office) will be held on 18th June.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re seeking a Project Officer to support and coordinate activity in our South East pathfinder region.
In this important role you’ll work with the Project Manager to support the implementation of Samaritans’ Future Proofing project plan within your region. You’ll provide regular updates on activity and progress, highlighting risks and issues when needed.
Communication is key to success in this role. You will work closely with volunteers, staff and other stakeholders to successfully deliver the project. You’ll act as a key contact for branches in your region to coordinate their involvement and activity, and work with our internal and external communications teams to support with project updates.
If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.
Contract terms:
What you'll do:
What you’ll bring:
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: 09:00am on Thursday 28th May
Interviews: w/c 8th June
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
The Digital and Data Lead plays a key role in ensuring the Charity’s digital systems and data are effective, reliable and used to their full potential across the organisation. Working closely with the Digital and Data Manager, the post holder will lead on the day to day development, optimisation and use of the Charity’s CRM (Salesforce) and wider digital systems. The role also provides high quality support, insight and training to colleagues.
The role combines strong technical capability with the ability to translate data into meaningful insight, practical improvements and robust governance. This supports informed decision making across the Charity.
The client requests no contact from agencies or media sales.
About us:
At the UK Cyber Security Council, we’re here to connect, champion and charter the UK’s cyber security profession. Our work is driven by a diverse group of experts, volunteers and partners who bring energy, insight, and commitment to everything we do. Through setting the standards for competence and ethics, awarding professional titles, and supporting more people to get into a career in cyber, we’re on a mission to grow and empower the UK’s cyber security workforce. The Council is the non-regulatory body for the UK’s cyber security sector, and are responsible for holding and developing the UK’s Cyber Security Professional Register. Professionalisation of the sector is still in its early phases of implementation but we have, to date, launched eight specialisms across four professional titles (Associate, Practitioner, Principal and Chartered). We have a growing register of cyber security professionals and an ambitious plan to grow this over the next three years.
We are seeking a dedicated and hardworking Administrator, to join the professionalisation team and provide key support across several work streams, but predominantly for the directly delivery of the Associate professional title.
Main Duties and Responsibilities
Key Responsibilities and Functions:
Professionalisation Registration Support Process
• Following clear work instructions to verify individuals hold claimed qualifications.
• Maintaining organised SharePoint areas where assessors can access application materials.
• Maintaining Monday com boards to provide visibility on assessor workloads and application progress.
• Booking interviews and training in a timely manner; maintaining shared calendars.
• Communicating with applicants and assessors to gather further evidence.
• Developing familiarity with the registration process in order to make suggestions for potential improvements.
• Supporting monitoring, evaluation, learning and quality in the professional registration process.
Customer Service
• Monitoring shared inboxes; replying to queries from the public using appropriate template answers.
• Escalating customer service questions to appropriate senior staff members.
• Developing familiarity with the Council's various areas of work to appropriately triage and answer customer service queries.
• Collecting and appropriately filing evidence from stakeholders, appellants and complainants as part of the Council’s ethical complaints and Licensed Body appeal processes.
Volunteer Support
• Providing admin support to onboard volunteers to the Expert Volunteer Panel and Technical Advisory Panels.
• Supporting volunteers to access resources and guidance to carry out their duties.
• Supporting with the administration of volunteer events and recognition initiatives.
• Liasing with volunteer moderators for their availability and following up on completion as required.
Team Support & Ad-Hoc Duties
• Providing cover for other administrative roles in the event of leave, illness, etc.
• Picking up administrative support tasks for the wider team when as required.
• Contributing to conversations and decision-making for the wider team; providing feedback to peers and leadership.
• Occasional event support and attendance for in-person meetings when required.
• Developing familiarity with the work of the Council; the cyber security profession and industry; professional registration and professionalisation broadly.
Person Specification
Essential:
Experience and Skills
• Using databases, CRMs or work management systems.
• Strong organisation and time management skills.
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines.
• Proficient use of digital platforms for meetings & collaboration such as Microsoft Teams.
• Experience of Microsoft applications including PowerPoint, Excel, Outlook and Word.
• A willingness to offer feedback and suggestions for improvement
• Awareness of data privacy and GDPR
• Experience of working in a similar role which has included a customer facing element.
Interpersonal Skills
• Excellent written and verbal communication skills.
• A team player who can work independently.
• A positive and solution focussed attitude.
Next Steps
Closing Date for Applications: Monday 01 June | 09:00am
Interviews: June 2026.
Start date: As soon as possible.
Equal Opportunities Statement:
We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences, perspectives and abilities. We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential. Please do let us know of you need any additional support or adaptations made to the application process, and we will do our best to accommodate.
Please send your up-to-date CV, along with a covering letter showing how you meet
the personal specification and key duties.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar UK are seeking a brilliant trainer to enable us to turn knowledge into Impact.
About Bipolar UK
Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.
We are entering an exciting new phase following the launch of our co‑produced three‑year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self‑management support, and build understanding of bipolar across workplaces, services and communities.
At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.
Purpose of the Role
Our Trainer plays a vital role in helping people understand bipolar, reduce stigma, and build confidence to live well.
You will deliver:
You will also contribute to the ongoing development of training and psychoeducation, supporting our ambition to grow accredited and evidence‑informed learning programmes.
Training audiences are diverse and include individuals with lived experience, employees and managers, housing providers, community organisations, and statutory or criminal justice settings.
Through confident, compassionate and trauma‑informed facilitation, you will help create safe learning spaces, challenge stereotypes, and support greater engagement with Bipolar UK — particularly among communities who may not traditionally access mental health support.
Why join us?
This is a chance to shape how bipolar is understood across workplaces, communities and services — helping people move from diagnosis to confidence, and from stigma to understanding.
Key Responsibilities
Training Delivery
Content Development
Engagement & Collaboration
Professional Practice & Safeguarding
Person Specification
Essential
You can demonstrate:
Desirable
Practical Information
Our Commitment to Equality, Diversity & Inclusion
Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.
All recruitment decisions are based solely on skills, experience and suitability for the role.
Data Protection
Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.
Safeguarding
All trainers are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.
How to Apply
Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.
Please submit your CV online to Charityjob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK.
Closing date for applications will be 9am on Monday 25 May 2026
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
National sight loss charity, Retina UK is currently recruiting for a personable, motivated Senior Research Coordinator with experience in communicating science to a lay audience, who is educated to degree level in a biomedical or clinical science, and has excellent presentation and planning skills.
Key responsibilities will include ensuring effective communication of research into inherited sight loss, including the projects we fund, to our community, fundraisers, supporters and staff and measuring the impact of our research programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.
Key Responsibilities
1. Operational & Administrative Support
· Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.
· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.
· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).
· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.
· Support with provision of data for analysis and insight
· Administer internal systems including intranet content, document repositories and online resources.
· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.
· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..
2. Project & Process Coordination
· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.
· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.
· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.
3. Stakeholder & Customer Service
· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.
· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.
4. General
· Undertake such other duties as the line manager shall from time to time determine
· Demonstrate the values and cultural aspirations of RDA in all work.
· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.
Person Specification
Essential
· Strong administrative and organisational skills with experience managing multiple priorities
· Excellent customer service and communication skills, including via phone, email and digital channels
· High attention to detail and accuracy, particularly in data handling
· Proven ability to deliver against deadlines and service standards
· High computer literacy, including MS Office 365 and CRM/databases
· Ability to use initiative, problem-solve and identify opportunities to improve processes
· Comfortable working in a busy, multi-functional team
· Empathy with RDA’s values, aims and approach
Desirable
· Experience supporting governance, compliance or operational procedures
· Experience with Salesforce, WordPress or other CRM/content systems
· Experience managing stock, orders, or supplier relationships
· Familiarity with training/qualification pathways or membership administration
· Experience working with volunteers or in a volunteer-led environment
· Understanding of disability, equestrian context or charity operations
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.