We’re excited to announce that in April 2019, Breast Cancer Care and Breast Cancer Now united to create one charity for everyone affected by breast cancer. From research to care, our new charity has people affected by the disease at its heart – providing support for today and hope for the future. United, we can carry out even more world-class research, provide even more life-changing support and campaign even more effectively for better services and care.

By bringing together our passion, energy, expertise, funds and networks, we will make greater progress in more effective ways to make sure that, by 2050, everyone who develops breast cancer will live and receive the support they need to live well. 

The role

You will work within our Communications and Influencing Directorate which will market and communicate the new charity, our work and impact to all those affected by breast cancer. This will be achieved through the provision of high quality information about breast cancer; ensuring the cause and patient voice is kept high on the policy, political and media agenda to influence policy and practice.

This is an exciting opportunity to lead the development and delivery of our policy and public affairs strategy to influence change for people with breast cancer in Wales. You will develop evidence-based positions and recommendations, oversee the design, development and delivery of public affairs plans and build strong relationships with key external stakeholders. Acting as a source of expertise across the organisation and externally you will work with colleagues to support the development and delivery of influencing strategies in line with policy positions, and developing contacts and relationships to increase the charity’s profile.

About you

You will have experience of working in a relevant policy and public affairs role delivering significant change, of undertaking research and analysing data to support policy development, and of delivering and developing public affairs activities. Your excellent communication and interpersonal skills will provide you with the ability to manage projects and think strategically as well as building strong relationships with external stakeholders to influence change. You will have an excellent understanding of the current policy landscape.

For further information and to apply

Please download a copy of the job description and person specification. Please submit your CV and supporting statement, addressing the criteria you meet listed in the person specification, via our online application portal.

Closing date: 11:59pm on Sunday 6 October 2019 

Interview date: Wednesday 16 October 2019

The Manson Unit (MU)

The MU is a multi-disciplinary medical team within MSF UK and is part of MSF OCA’s Public Health Department.  We aim to improve the quality of MSF’s medical programmes worldwide, so the best possible care is delivered to our patients. Established in 2003, the unit was named after the father of modern tropical medicine, Sir Patrick Manson. Its focus is on complex medical issues, using health intelligence, research and medical innovation. Our goal is to catalyse change through demonstrating effective new approaches and models of care, and by linking in with international advocacy and global health actors.

The MU is a team of 30 comprised of medical doctors and specialists in infectious diseases, non-communicable diseases, health information systems, epidemiology, geographical information systems, medical editing and research communication. The TB PRACTECAL Clinical Trial team is part of the MU and works towards improved treatments for patients with drug-resistant tuberculosis. . We provide direct support to our field programmes through specialist advice on medical issues, implementing new ways of working, supporting research studies and outbreak response.

JOB PURPOSE

The HIV/TB/Hepatitis adviser provides strategic and technical guidance to MSF OCA’s medical operations, both at field and headquarters level, as well as contributing to identification and delivery of MSF’s long-term goals in the domain of HIV, TB and chronic viral hepatitis. At the core of this is the provision of strategic, programmatic and clinical support to specific missions assigned to the post-holder; this may also include substantial implementation support where this is not otherwise available.

As member of the OCA PHD team of HIV/TB/Hepatitis advisers, the post-holder contributes to developing and updating the MSF OCA medical operational policies, and strategic and annual planning and reporting for HIV, TB and chronic viral hepatitis. The post-holder contributes to the wider working of the Manson Unit and the OCA PHD through organising technical updates and discussions, supporting the work of other team members, and taking initiatives to raise the profile and understanding of this topic area.

On behalf of OCA, together with the other team members, contribute to the updating of the MSF inter-sectional policies, strategic frameworks, guidelines, operational research coordination and advocacy for HIV, TB and chronic viral hepatitis.

RESPONSIBILITIES

Specific support to OCA missions and projects:

With respect to their individual assigned portfolio of countries, the post-holder is responsible for:

• Steering for context adapted operational strategy for HIV, TB and chronic viral hepatitis
• Technical support for planning, programmatic implementation, clinical care and operational research for HIV, TB and chronic viral hepatitis, including but not limited to:
  • guidance to Health Advisors and Country Teams (Medical Coordinators and project based Medical Team Leaders, Field Doctors and Nurses) for addressing questions linked to prevention, diagnosis, care and treatment;
  • guidance to operations staff at HQ and field level where required;
  • advice to improve interaction between MSF projects and relevant national programmes;
  • support for the use of the MSF OCA Health Information System (HIS) based standard reporting forms and tools for these chronic infectious diseases;
  • support to analysis of the outcome of the resulting data collection (including the six-monthly TB “SPOT” report) for the evaluation of the performance of services for HIV, TB and chronic viral hepatitis;
  • guidance for the development of proposals outlining relevant operational with support to its implementation, analysis and publication.

Wider role within MSF OCA

Together with the other members of the HIV / TB / Hepatitis team, the post-holder is responsible for:

• Developing and updating MSF OCA medical operational policies and guidelines on HIV, TB and chronic viral hepatitis in line with the MSF inter-sectional policies and guidance and adapted to the OCA strategic planning and medical operational prioritisation.
• Providing TB / HIV / Hepatitis input into OCA-level or movement-wide strategic documents and processes, as well as monitoring progress where appropriate.
• Development of TB / HIV / Hepatitis annual plans, with regular review of progress and reporting at control-cycle moments.
• Development of networks to enhance expertise and support for field implementation (e.g., KNCV, PiH, …)
• Collaboration with other PHD Specialist Advisors to support integration and implementation of TB, HIV and chronic viral hepatitis services; in particular, in new missions/projects.
• Development and support for the introduction of new tools and the implementation of new strategies such as:
  • case detection strategies
  • new diagnostic tools and algorithms
  • new treatment regimens
  • adherence support
  • differentiated models of care
  • integration of diagnosis and treatment of DR TB in all TB services
  • integrated management of co-morbidities (HIV, TB, chronic viral hepatitis, NCDs).
  • approaches to counter stigma, discrimination and other barriers of access to care for HIV, TB and chronic viral hepatitis.
• Taking appropriate initiatives to ensure MSF’s long-term goals in the domain of TB, HIV and chronic viral hepatitis are achieved, including participating in and organising symposia, advocacy events and other internal and external meetings.
• Providing support to departmental colleagues, as well as input into departmental activities and processes at both the Manson Unit and PHD level, including technical updates, discussions and initiatives to raise the profile and understanding of this topic area.
• Build and maintain networks within MSF and with relevant external institutions and specialists to form collaborations and exchange knowledge.
• Represent MSF in the academic and public health community and to the media, companies and supporters, as appropriate.
• Manage financial resources of the area of work; preparing regular financial forecasts for the activities and managing expenditure in accordance with MSF’s financial policies and procedures.

Intersectional coordination

Representation of MSF-OCA and active participation in the respective AIDS and TB Working Groups and the Chronic Viral Hepatitis Contact Group for:

• developing and updating MSF inter-section policies, strategic frameworks and guidelines
• prioritising and coordinating on relevant operational research.
• defining the medical advocacy agenda
• participating in the organisation of intersection trainings.

Please note that this list is indicative of the key responsibilities of this role but is by no means exhaustive. MSF is an emergency organisation and a ‘Can do’ attitude and flexibility to take on other related tasks is essential. This job description does not form part of the contract of employment.

PERSON SPECIFICATION

Knowledge, skills and expertise

Essential

• Medical Doctor with post-graduate qualification in Infectious Diseases or Internal Medicine.
• Demonstrable TB, HIV and general medicine clinical experience.
• Experience in management of HIV/TB programmes in resource limited settings.
• Significant international clinical field experience with MSF or equivalent medical organisation working in humanitarian contexts.
• Demonstrable operational research experience.
• Knowledge of epidemiology and/or public health.
• Experience in medical advocacy and health policy.
• Solid interpersonal skills with willingness and ability to communicate effectively with senior operational management, national authorities and other international organisations. 
• Clear attention to detail and accuracy skills.
• Proven experience of working independently under minimal supervision.
• Demonstrable experience of working and constructively participating as part of a multi-cultural team.
• Fluent in written and spoken English; minimum C2 level.
• Ability and willingness to travel extensively and work overseas.

• Demonstrable organisational and communication skills, including attention to detail and accuracy.
• Strong ability to stick to deadlines and influence others to do the same.
• Commitment to the aims and values of MSF.
• Willingness to spend up to one third of your time in the field, in humanitarian settings, including insecure areas, outbreaks and emergencies. 
• Computer literate with demonstrable ability and experience in MS Applications.

Desirable:

• Candidates with strong clinical experience in TB, DR-TB and HIV are preferred.
• Experience with management of Hepatitis B and C.
• Masters in Epidemiology / Public Health.
• Experience of interacting / working with Global Health actors, including governmental, academic and professional bodies.
• Working knowledge B1 level of French and/or Russian.
• Experience of R/STATA software.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date: 20/09/19, 11.59pm.

Southampton Voluntary Services (SVS) have recently been awarded a new contract to deliver community development and community navigation services in Southampton.  This work will be undertaken by a partnership of local voluntary and social enterprise organisations, led by SVS.

This role is to work within SVS' voluntary sector support team, providing support and guidance to the wider voluntary, community and social enterprise sector in Southampton to facilitate best practice, robust governance, vibrant networks and financially sustainable organisations to support local communities.

To apply please submit your CV and a covering letter of no more than two sides of A4, explaining your experience and reasons for applying.

Interviews will be held on Friday 25th October at SVS.

Link Age Southwark is a vibrant local charity which works to ensure that older people and people living with dementia can thrive in life. We work with our dedicated volunteers to provide the support people need to live happy, healthy lives. We support around 600 older people and people with dementia each year, and through 400 volunteers, help them stay connected with their communities, alleviating loneliness, improving health and wellbeing and making communities stronger through volunteering.

Our charity is in an exciting period of growth as we respond to greater demand for our services from people with dementia and older people living locally.  We are seeking a capable and positive person who is skilled and experienced in supporting older people and people with dementia, passionate about our charity’s mission and values, and able to work well as part of our small, friendly and professional team. 

Purpose of the Job

Our Service Coordinators play a key role in delivering our high-quality services for older people and people with dementia living in the London Borough of Southwark. 

You will be responsible for assessing the needs of individuals at home and connecting them to our services including volunteer befrienders, exercise and activity groups, and transport for people with mobility problems.  You will coordinate the delivery of at least one of our regular exercise and activity groups in community settings across Southwark, annual social events and outings, and a regular newsletter.  You will keep and use accurate records of our services on our electronic database and help maintain positive relationships with our external partners in the local community.   You will maintain our signposting pack and support your team and service users to access local services.  As the first port of call for many of our service-users, you will provide a friendly, supportive and professional service.  

Permanent

Full-time (37.5 hours per week)

Based at Counting House, London Bridge

What the job involves

This is a fantastic opportunity to grow, develop and gain valuable skills and experience, in our established Community Fundraising team. You will be part of passionate team fighting to stop prostate cancer from being a killer. This is an integral role where you will be working to generate income across our Community Fundraising programme including Walking, Cycling, Skydiving and Beneficiary Events.

You’ll support the team by assisting with enquiries, managing some income streams and the recruitment of new supporters for the team, as well as providing excellent customer experience to supporters. You will also work closely with the Community Fundraising Executives and Communications team to manage supporter journeys of third-party events (e.g. Walking Challenges and Skydives) and their marketing plans. You will also provide support with general team duties – updating the website, coordinating content and liaising with case studies to complement the Community Fundraising programme.

This role also involves some general administration associated with fundraising, especially maintaining high quality data on the Raiser’s Edge database, whilst ensuring information gathered is recorded in accordance with the requirements of the General Data Protection Regulation (GDPR).

What we want from you

You will have the energy and passion to manage this wide-ranging role and make a valuable contribution to the success of the team by having excellent communication skills, being proactive in supporting participants, as well as having a strong eye for detail in carrying out administrative duties. You can prioritise a busy workload to ensure we are able to deliver excellent customer experience, be self-motivated, coupled with excellent organisational skills and have an outgoing and positive approach to the role.

You will be excited to build and manage relationships with existing and new community fundraisers as you will be the first point contact for enquiries for the team. You will also be able to motivate and offer fundraising advice, to ensure excellent experiences, from sign-up through to thanking. Whilst the role is office based, there may be occasions when travel to events around the UK is expected.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.

Closing date:  Midnight, 29th September 2019

Interview date: Week commencing 7th October 2019

We welcome applications from all sections of the community.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

At Depaul UK we currently have an exciting opportunity for a Progression Coach to come and join our team in the Wallsend. You will join us on a part time basis and in return you will receive a competitive salary of £19,608 per annum FTE + pension & other benefits.

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that: prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within.

In return as our Progression Coach, you'll be joining a friendly, flexible and values-led organisation, and will receive:

- Competitive salary

- 26 days of annual holiday plus bank holidays (pro rata)

- Contributory pension scheme

- Life assurance

The Progression Coach role:

You will be delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation. 

Additionally you will be responsible for ensuring the effective and safe management of the service on a day to day basis and hold line management responsibility for a number of staff, volunteers and possibly students on placement, and hold responsibility for the safety and wellbeing of all clients, volunteers, visitors and staff in the service.

What makes this role exciting?

- You will receive a full induction and training to enhance the ‘hard’ and ‘soft’ skills required’.

- Training in the Depaul Endeavour model.

- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.

What will ideally support your success in the Progression Coach role?

- Experience of working with the client group and an understanding of the needs of those who have experienced homelessness, poor mental health and substance use.

- A knowledge and understanding of Risk Assessments and Support Planning.

- Able to demonstrate clear understanding of safeguarding requirements and procedures.

- An understanding and commitment to working in an assets based way.

- High level understanding of professional boundaries and ability to maintain boundaries.

Closing Date:  Sunday 06 October 2019 at  23:59

So, if this sounds like the perfect opportunity for you and you’d like to become our Progression Coach then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from unsolicited recruitment or media agencies.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The successful candidate will be joining our London team and will be responsible for provide a high-quality, front-line service to bereaved people following Murder or Manslaughter and deliver a premium service. You will manage your own case load as well as a small team of staff and support the development and management of relationships with national and local commissioned services.

Supporting the Regional Manager when needed, you will ensure our service user led service is delivered in line with contractual requirements to a high standard.

To be successful in this role you need to have experience of working with vulnerable people and be able to demonstrate an understanding of performance as well as good leadership/management skills.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe a diverse workforce allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

We are seeking a Head of Finance to lead the operational finance of the Centre and its trading subsidiaries. Reporting to the Chief Operating Officer, the post holder will work closely with the Senior Management Team to ensure the future sustainability and continued success of the organisation. 

The successful applicant will have a proven track record as a Head of Finance or similar role, experience managing a team, and excellent knowledge of data analysis and forecasting models. Financial experience in a charity, arts or educational environment would also be beneficial, along with a keen interest in and broad knowledge of the arts.

Sightsavers is looking for an enthusiastic Digital Fundraising Executive to join our friendly, award-winning Digital Fundraising Team who ensure we have the resources and expertise to set up and run campaigns from start to finish.

The successful candidate will be responsible for managing specific assigned digital fundraising projects and working with colleagues across fundraising to ensure digital support for the relevant campaigns. The role will encompass all aspects of digital fundraising including managing activity for our cash appeals, a comprehensive e-mail programme and paid advertising across platforms.

The role also has a global remit and will involve working across several countries to ensure a consistent and efficient approach, whilst also recognising the nuances and unique opportunities in each market.

Other duties will involve identifying and developing website improvements, optimising online journeys, A/B testing, working with our international teams to add value to offline fundraising, proactively consider the global perspective and working with the Digital Fundraising Manager and the Head of Digital Fundraising.

Our friendly, highly motivated team is an exciting place to have a big impact on a growing and evolving area of fundraising, and ultimately, on the lives of people with visual impairments and disabilities in some of the poorest parts of the world.

If this role and our organisation interests you, please complete the application and we will look forward to receiving it.

For an exhaustive list of duties, for further information, please see the Job Description attached to the advert.

We anticipate that first interviews, including a task, will take place w/c 21 October 2019.

JUNO Women’s Aid  Fundraising Manager
 
Location: Nottingham   Hours per week: 30hrs per week  Salary: NJC Scale Point 32-34 £29,055 - £30,756 pro rata per annum (depending on experience) Contract: 12 months with the possibility of an extension Closing date: Wednesday 2nd October 2019 at 4pm  Interviews: date to be confirmed         

JUNO Women’s Aid (formerly Women’s Aid Integrated Services) and the work we do: JUNO Women’s Aid has just marked 40 years of supporting women and children experiencing domestic violence and abuse. Every year we support thousands of women, teenagers and children living with, escaping from or rebuilding their lives after domestic violence and abuse. Our wide range of specialist services are available across Nottingham city and South Nottinghamshire to enable and empower survivors to live their lives free from violence and abuse. We have a highly skilled workforce and committed team of volunteers, including volunteers providing pet foster care, who are passionate about the work we do to make the lives of women, teenagers, children and pets safer. Most of our services are commissioned and we have a 100% track record in competitive tendering. We are now seeking to diversify our income streams.
 
Who are we looking for:    Having grown substantially over a number of years this well established and respected organisation is looking for a self-motivated and experienced Fundraising Manager to lead us into our next phase. The Fundraising Manger will work with our CEO and Heads of Service to lead on income generation for the organisation, including setting and managing the fundraising income and expenditure budget, reviewing performance and researching and bringing on new fundraising campaigns and activities to grow income. The post holder will help us diversify our income streams. 
 
This is an exciting opportunity to help develop this area of work and contribute to the sustainability of local specialist domestic violence and abuse services. We are looking for someone who will be responsible for leadership in this area and at the same time roll their sleeves up and do. You will be joining a dynamic and diverse organisation with great partnerships and local reputation and a growing national profile.
 
It is an occupational requirement that applications are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. 

 19 September 2019 Page 2 of 2 
 
 
JUNO is committed to equality and diversity and encourages applicants from BME, lesbian or bisexual backgrounds. 
 
In our annual staff survey, 95% of our employees would recommend JUNO as an employer, 98% stated that they feel proud to work for JUNO while 100% consider that JUNO is an inclusive organisation that values diversity.
 
 Unfortunately we do not accept CVs.

Corporate Partnerships Support Officer
Location: Guildford HQ (GU1)
Hours: Full-Time, 35h per week (part-time hours will be considered for the right candidate) 
£18,038 per annum

The Role:

Challengers is looking for a dynamic and enthusiastic individual to join our committed and passionate Fundraising Team as a Corporate Partnerships Support Officer. As part of the role, you will support the Fundraising Team in a variety of projects, appeals and campaigns in order to maximise the fundraised income the Charity receives.

You will work to increase Challengers' profile across Surrey, Hampshire and neighbouring counties by researching and developing new opportunities and existing supporters. If you already have some fundraising experience or are looking to kick-start a new career with a local and reputable Charity - don't wait, apply now! 

As part of the role, your duties will include (but are not limited to):

- Assisting with the organisation and delivery of fundraising events or activities 
- Working as part of the team to achieve the Fundraising Team's targets
- Keeping track of all the contacts, activities, leads and funds raised
- Developing new effective relationships with a range of Corporate Supporters
- Providing clear and effective communication to all supporters and prospective supporters 

We are looking for somebody who is: 

- Able to adapt their communication style to different target audiences
- Organised and able to work on their own or as part of a team
- Excellent at producing clear and concise reports, and effective promotional material
- Able to travel and work flexibly outside of the conventional working hours (this role will require some evening and weekend work) 
- Exceptional at building a rapport and effective relationships with a diverse group of supporters 

The Charity:

Challengers is a charity with an excellent reputation delivering Play and Leisure services to over 1,400 disabled children and young people across the South East. At Challengers, disabled children and young people play, relax, make friends and truly feel that they belong. At the same time, families with disabled children can use these short breaks to pursue ‘ordinary’ activities such as shopping or spending time with their other children.

Why be a Corporate Partnerships Support Officer with Challengers?

Challengers has recently been awarded an employer’s rating of 4.9 out of 5 stars on Glassdoor! Recent employees have said:

- "The training offered is high quality and everyone that works at Challengers has such a positive and inspiring outlook"
- "Challengers really makes my job as a Fundraiser so easy as its just such a wonderful place, full of support and smiles"
- "Like working in a large, fun family"

What we offer!

Location: Guildford HQ (GU1)
Hours: Full-Time, 35h per week (part-time hours will be considered for the right candidate) 
£18,038

Regular FREE training provided, NEST Pension, Health Care Cash Plan available, Free Parking and Free DBS, 20 Days’ Holiday, plus Bank Holidays and extra leave between Christmas and New Year, annual leave increases with service.

Safeguarding:

Challengers is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation.

Early application is encouraged as we regularly review applications throughout the advertising period and reserve the right to close the advert early.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

This position could be suitable for applicants seeking any of the following role types: Fundraiser, Corporate Fundraiser, Partnerships Officer, Development Fundraising Officer, Fundraising Assistant, Community Fundraiser, Communications Officer, Charity Fundraiser, Charity Fundraising Officer.

Centre Assistant

Hours: Full time, 35 hours per week
Contract – Permanent
Based: Future Business Centre, Cambridge
Salary: £17,420 p/a + 25 days’ holiday/year, pension & other benefits

About Us

Allia is the UK’s leading organisation dedicated to helping impact ventures to thrive. Allia supports those that aim to make positive change and address the most pressing global and local challenges: through flexible workspace, networking and community in its Future Business Centres (in Cambridge, London and Peterborough); its venture support programmes for entrepreneurs; and social finance solutions to help charities create greater impact.

In the last 20 years, we have helped 1,695 ventures to start-up, grow and scale, which have launched new innovations and companies, creating 4,600 jobs and we have issued bonds raising over £333 million to help charitable organisations with development projects and activities.

Our people are pivotal to our success and we have grown expediently. Our team is almost 50 strong in 3 locations and we continue to add to this number. We are an equal opportunities employer who embraces diversity, inclusion and flexible working. In fact, we are the best not-for-profit employer for employee engagement in the Eastern region. We offer a great working environment, true team working ethos, great benefits and much more.

We are looking for a highly-motivated individual who can provide exceptional five-star customer service to all our clients by supporting the delivery of our busy reception and event hospitality services at Future Business Centre Cambridge.

Role Responsibilities

- Delivering reception services during our core hours of 8.30am-5.30pm, including receiving, directing and responding to all calls, messages, sorting incoming and outgoing mail and assisting tenants and visitors
- Occasionally assisting with tasks outside of core hours which may require early starts, late finishes and weekend working
- Greeting and directing visitors and dealing with queries from tenants, visitors, customers and the general public including making them aware of relevant services that we offer
- Taking enquires, managing bookings and organising the delivery of conference and meeting room bookings to include setting up spaces for bookings with the movement of furniture to the desired layout and setting up and delivering our catering offer
- Providing accounts and financial support by checking details are correctly logged in our Customer Relationship Management System and generating necessary invoices, credit notes and taking card payments.
- Managing tenant information through our management information system and logging prospects and new clients in our CRM system, providing reports to management when required
- Monitoring, and reporting on, maintenance issues in the building, including having responsibility for the reception area and the conference/meeting rooms
- Providing general administrative support to the reception and operations team i.e. processing applications, filing, photocopying, scanning and purchasing supplies
- Ensuring the Centre’s appearance is maintained to a high standard, liaising with our cleaning and maintenance contractors, to ensure the safety, welfare and expectations of our tenants and visitors at all times
- Delivering exceptional, 5-star, customer service at all times
- Promoting, encouraging and assisting in creating a community spirit at the Centre
- Any other task that is deemed as appropriate and within the competence of the individual

Skills, Qualifications & Personal Attributes

- Experience of administration work using Microsoft Office/Office 365 (e.g. Outlook, Word, Excel)
- Experience of working in a customer-facing role, and an understanding of the need for excellent customer service skills
- A willingness to learn new computer programmes/systems
- An approachable, friendly and professional manner with a positive, can-do, attitude and a willingness to develop
- Excellent communication skills, with a high standard of spoken and written English
- Flexibility to attend work outside of core hours
- The ability to work effectively in a team and to tight deadlines under pressure
- To be able to solve problems and work under their own initiative when required
- Self-motivated, organised, proactive and reliable
- Motivated to do things, or identify new ways of working, that improves the service we offer at the Centre.

To apply for this role, please select the button shown and send an up to date CV with a supporting covering letter highlighting your skills and experience along with why we should consider you for the role and your salary expectations. Applications will not be considered without this information.

Candidates must be eligible to work in the UK without sponsorship.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Centre Assistant, Centre Administrator, Administrator, Receptionist, Secretary, Reception Assistant, Office Assistant, Administrator, Admin Assistant, or Customer Service Assistant.

Trainee Residential Manager - Dudley

40 hours per week

Permanent

£24,000 - £26,500 Depending on Experience and Qualifications

St Christopher's is an established children’s charity that has provided care for vulnerable children and young people for almost 150 years.  We provide fostering, children's homes and a range of innovative housing and support services across London, Bedfordshire, West Midlands and the Isle of Man.

We really care about children and young people, placing them at the centre of everything we do. We ask young people what they think and involve them in decision making, from helping to shape new services to interviewing new members of staff.  Our social pedagogic approach is our core philosophy of care.  Put simply this is a holistic approach for building positive relationships with young people to bring out their inner “diamond”.

To support our five year strategy we are looking to recruit talented children’s residential practitioners with some supervisory experience to progress into management via our Fast Track to Management Programme.  Our Fast Track Programme will offer you the chance to work in a range of our services, learning how to deliver the highest quality care and support. We will encourage you every step of the way, providing you with a dedicated mentor as well as on-the-job training.  You will have regular access to a peer group and be supported to undertake and complete the Level 5 Diploma in Leadership and Management for Residential Childcare.

The successful candidate will ideally:

• Hold a Level 3 Diploma in Residential Childcare or hold an equivalent qualification* as defined in the Guide to the Children’s Homes Regulations 2015.
• Have worked for at least 2 years (within the last 5 years), in a position relevant to the residential care of children.
• Have a minimum 12 months experience supervising or managing staff working in a care role
• Good problem solving skills and a structured approach to tasks.
• Ability to work well as part of a team as well as taking individual responsibility for results.
• Ability to relate successfully to individuals from a wide range of backgrounds and build productive relationships and network effectively.
• Excellent organisational, written, numerical and IT skills.

This opportunity may suit someone already in the social care sector or, who has previously worked in a relevant field and is looking for a career change or return to the sector.  What matters most are the skills, new ideas and experience you can bring and your willingness to develop yourself and your career with St Christopher’s.  If you’re ready for the challenge and think you have the ambition to create brighter futures for our young people we would love to hear from you.

In return we offer:

• Starting salary of £24,000 per annum, rising to £26,500 after successful completion of probationary period. At the end of programme you will be managing or deputising in your own home and achieving a salary in excess of £30,000 and beyond.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• 5 % employer pension contribution, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Person Specification, please visit our website.

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date of 8th October 2019.

St Christopher’s is committed to equal opportunities and welcomes applications from all sections of the community as well as applications from candidates with care experience or experience of being a care leaver.

Samaritans has an exciting opportunity for a motivated, enthusiastic individual to join our Community and Events Team as an Events Fundraiser. This is a full time, one-year maternity cover.

You will manage Samaritans’ participation in a variety of third-party sports and challenge events, including Ride London, and will to help grow our participation in treks and other challenges. You will be managing all aspects of your events the from the marketing and recruitment of participants to stewarding them through their events journey and beyond, including on the day support at selected events.

You will be an extremely organised person that works well individually and as part of a team. You will be able to demonstrate high attention to detail, whilst managing changing priorities in a fast-paced role.

You’ll have some previous experience of working in a similar role and be warm, engaging and able to build strong relationships with your event stakeholders.

If you enjoy communicating with a wide variety of people, you will be a great match for our fantastic team.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

Our Location

Our Central Office is located in a converted mill in Ewell, Surrey which is just over 30-minutes by train from Waterloo and 15 minutes from Wimbledon. As an employer we offer a good range of benefits, including 25 days’ holiday, 3 well being days, flexible working, free parking, Health Cash Plan, Pension and interest-free season ticket loans.

To apply

Please download and read the full job description and application from our website. Completed application forms should be emailedby 9am on Monday 7th October 2019.