Entry level jobs

Often, the first point of contact for our clients at the Southwark Wellbeing Hub is the Information, Advice and Guidance (IAG) Team – the IAG Team aim to provide support for residents who may be experiencing social-isolation, low mood, anxiety or depression. The service handles enquiries from people seeking support for a range of issues including welfare benefits, housing and homelessness, advocacy, family support, immigration, disability and legal advice in addition to accessing our in-house one-to-one mental health support offering, workshops/groups, culturally specific counselling, or housing/benefits specialists.

As an IAG Facilitator, your responsibilities include but are not limited to;

• Covering the Helpline
• Monitoring the referral inbox
• Providing clients with information advice and guidance, such as signposting
• Completing referrals to grassroots and statutory organisations
• Attending meetings with the wider team
• Siphoning clients into other areas of the Hub to access our wider range of support

As one of two IAG Facilitators, you’ll support volunteers to ensure that the service is running efficiently. You will be in regular contact with clients both interested in and accessing the service to make sure they have adequate support. This may include referrals and signposting to additional or alternative mental health and social support services.

Applicants should have experience of providing advice in benefits and housing, managing a diverse caseload and providing advocacy, and possess effective communication skills. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 30th August (11:59pm)

Likely interview date: Week beginning 7th September

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent.

Sounds great, what will I be doing?

We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.

Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.

At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. You will have experience supporting survivors of Domestic Abuse. This includes delivering high-quality support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. 

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Voluntary Community Sector service in Enfield.

Sounds great, what will I be doing?

You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

18 hours per week | £15,210 per annum pro rata (£29,575 FTE) | Fixed term for 5 years, with possibility of extension | 3% pension

Choice in Hackney is a disabled person’s organisation supporting disabled people with independent living services including advocacy, volunteering and training services. We are looking for an enthusiastic and organised administrator to provide administration support to Choice’s staff and services.

We are looking for someone:

1. To provide efficient administrative support across all CHOICE IN HACKNEY projects and services.

2. To ensure the smooth day-to-day running of the office, reception and administrative systems.

3. To maintain accurate records, databases and filing systems in accordance with organisational policies and General Data Protection Regulation (GDPR).

4. To provide administrative support to staff, volunteers, and partner organisations.

5. To support monitoring, evaluation and reporting requirements for funded projects.

10 hours per week | £10,067 per annum pro rata (£35,235 FTE) | Fixed term for 1 year, with possibility of extension | 3% pension

CHOICE IN HACKNEY is looking for an enthusiastic and organised Volunteer Coordinator to develop and coordinate our volunteering programme and support a diverse team of volunteers across the organisation.

You will recruit, induct, train, place and supervise volunteers, including gardeners, befrienders and administrative assistants. You will also support disabled people who want to volunteer, helping them develop their confidence, skills and employment prospects through meaningful volunteering opportunities.

A key part of the role will be matching volunteers with disabled people living in the community. You will assess individual needs, skills, interests, experience and availability to create appropriate and rewarding placements. You will maintain regular contact with volunteers and service users, review placement arrangements, support individual care plans and resolve any issues that arise.

The role also involves maintaining accurate records, gathering feedback, producing reports and working with managers to identify new volunteering opportunities. You will recruit and support a Volunteer Fundraiser and help develop community fundraising initiatives.

We are looking for someone with experience of recruiting and supervising volunteers or staff, supporting disabled people who may be at risk, organising services or projects, administration and partnership working. You will need excellent communication and organisational skills, the ability to motivate volunteers and manage competing priorities, and a good understanding of safeguarding, equality and inclusion.

CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.

About the role:

Single Homeless Project (SHP) and Islington Council are proud to introduce St. John’s Mansions - a brand-new, purpose-built accommodation service that will provide safe, high-quality housing for individuals experiencing homelessness and facing multiple exclusion. This innovative project is backed by the GLA’s Single Homelessness Accommodation Programme (SHAP), and represents a bold step forward in tackling homelessness across North London. SHP are building a dynamic, compassionate, and forward-thinking team to bring this vision to life. 

St. John’s Mansions will offer 19 beautifully finished self-contained studio flats, designed to support residents in their journey from rough sleeping and emergency accommodation to independent living. With a stay of up to 24 months, residents will receive tailored, high-intensity support to help them build the skills and confidence needed to thrive independently. 

The service will operate 24/7, with a welcoming reception and dedicated staff & clients spaces to enable both structured interventions and spontaneous, meaningful engagement. SHP will be working not only within Islington but in partnership with five North London boroughs - Barnet, Camden, Enfield, Haringey, and Westminster. You’ll hold a caseload of clients and take the lead on delivering person centred, strengths based support that is grounded in PIE and trauma informed approaches. This includes completing holistic assessments, co-producing support plans and risk management plans, and working consistently towards move on goals. Alongside this, you’ll play a key role in the day to day running of the service, working closely with colleagues and partner agencies to maintain a safe, well managed environment, respond to emerging needs, and ensure each client receives coordinated, high quality support that supports their journey into independent living.

This is more than just housing – it is a bridge to a better future. In this role, you’ll work closely with adults living in our accommodation, building trusting relationships and supporting them to take positive steps towards independence. Each day brings the chance to empower clients to manage their homes, connect with specialist services, and rebuild confidence, purpose and community in their lives.

About you:

• You bring experience supporting adults through change, helping them set goals, overcome challenges and build independence.
• You stay calm under pressure and respond confidently to complex or crisis situations.
• You work collaboratively with partners and colleagues to create joined-up, effective support for every client.
• You’re organised, proactive and comfortable managing your own caseload and priorities.
• You share SHP’s belief that everyone has strengths, potential and the right to a safe, fulfilling life beyond homelessness.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 30th August at midnight 

Interview Date: Wednesday 9th September online via Microsoft Teams

Please note there will be a second round of interviews for progressed candidates in service in Islington. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

The Research & Evaluation Officer, Children and Young People is part of the Research & Evaluation team with a focus on supporting authentic co-creation and young people’s engagement. The role supports the Head of Research & Evaluation and Reading Rewired project team, as well as our programme teams supporting children’s and young people’s reading, in exploring methods of engaging more young people in reading and demonstrating the value, reach and impact of the Charity’s work in the delivery of reading-related benefits.

Travel across England will be required as part of this role, with some co-creation sessions expected to take place during the evenings or at weekends, depending on scheduling preferences of the young people involved in the project.

Purpose of the post

The Research & Evaluation Officer, Children and Young People role will deliver co-creation activity with young people aged 10-16, related to the Arts Council England (ACE)-funded new Reading Rewired project, which aims to develop young people’s reading engagement in libraries. As part of this activity, the role will:

·Work with The Reading Agency, Libraries Rising, immersive digital creative studio RamJam and nine library authorities across England to develop youth-led approaches to reader development in libraries, to enhance young people’s skills, reading engagement and library use, and support library skills and confidence in working with young people.

·Be responsible for championing youth participation across the Reading Rewired project, ensuring young people are central to the design and decision making of the programme. 

This role will also support wider functions across our children and young people’s work, combining a mix of skills and experience including co-production, research, evaluation and programme development. 

What you will do

Co-creation

·Design and deliver co-creation activities with young people aged 10-16 for the new Reading Rewired project, ensuring the project listens and responds to young people, particularly those who are often left out of conversations around reading.

·Facilitate co-creation sessions alongside library staff in nine library authorities across England: Camden, Devon, Kent, Kirklees, Knowsley, Norfolk, North Northamptonshire, Sandwell and Stockton, supporting library skills and confidence in working with young people.

·Work alongside immersive creative studio RamJam to deliver co-creation sessions focused on digital engagement tools (for example, Augmented Reality, Virtual Reality, etc.).

·Analyse data collected through co-creation sessions, producing outputs such as overview reports or presentations of insights to key stakeholders.

·Use insights gained through co-creation to support the development of youth-led approaches to reader development in libraries.

·Remain an advocate for uplifting youth voices within the Reading Rewired project and in relation to the Charity’s wider work with children and young people.

Evaluation support and delivery

·Support with the maintenance of a robust, consistent organisational approach to data collection, programme monitoring and evaluation, ensuring methods and outputs align with Reading Rewired project outcomes and Arts Council England reporting requirements.

·Day-to-day oversight of research and evaluation datasets related to Reading Rewired, including answering queries from and providing support to the project team and our delivery partners.

·Support with the design and delivery of wider organisational research and evaluation and data insight projects, with specific reference to our work with children and young people.

·Support with the delivery of actionable data insights to inform evidence-based decision making around future project development in relation to the Charity’s work with children and young people.

·Handle data in line with The Reading Agency’s data protection, data storage, data sharing, and data collection policies and protocols.

Research

·Support with consultation and qualitative research in relation to wider organisational research and evaluation and data insight projects, with specific reference to our work with children and young people.

·Remain aware of key research developments, evidence and methodologies relevant to the Charity’s delivery of activity supporting children and young people, sharing these with colleagues where appropriate. 

·Contribute up-to-date, reliable content for the research and impact sections of The Reading Agency’s website, newsletters and other external communications, with specific reference to our work with children and young people.

·Contribute to the delivery of an original research programme, as led by the Head of Research & Evaluation, to inform and guide the work of The Reading Agency and raise our profile in this field. 

General Support

·Represent The Reading Agency’s Research & Evaluation team at meetings, events and conferences as required.

·Contribute to internal planning and project development.

·Carry out other projects or duties as may be requested by The Reading Agency management where capacity allows. 

What you will need to know

Qualifications:

·Relevant education, qualifications and/or working experience in the areas of social or qualitative research (including co-creation or participatory approaches), data analysis, or evaluation.

Skills/Knowledge:

·Excellent understanding of appropriate methods and approaches for working directly with young people using co-creation, co-production or participatory approaches. 

·Understanding of systems and process for analysing data plus awareness of effective research tools, in particular designing and delivering appropriate methods for use with children and young people.

·Effective project management skills.

·Strong understanding of safeguarding and experience of supporting teams to adhere to policies as well as supporting risk assessments.

·Competence in Microsoft Office applications and qualitative data analysis platforms such as Nvivo or equivalent.

·Able to deliver results in a highly organised manner.

·Writing skills with the ability to communicate effectively to different audiences.

Experience:

·Experience of delivering co-creation, co-production or participatory and/or action research, including translating data into tangible learnings or outputs. 

·Experience in working with young people from diverse backgrounds, and of facilitating meaningful opportunities for young people to influence decision making, being an advocate for youth voice.

·Experience of working in or liaising with schools, libraries or youth organisations desirable.

·Experience designing questionnaires and surveys, using Survey Monkey or similar platforms, desirable.

·Able to work effectively independently and as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom.

This role is offered on a fixed term contract (12 months) and is subject to a DBS check. To be considered for this role you must have the right to live and work in the UK for your application to be progressed.Unfortunately, we are not in a position to offer visa sponsorship.

Application process

For full details of the recruitment process, please see the application pack on our website.

The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.

Job Responsibilities:

Strategic Partnerships & Stakeholder Engagement

• Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
• Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
• Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
• Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.

 Programme Leadership & Delivery

• Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
• Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
• Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
• Deputise for the Strategic Operations Manager when required.

 Operational Oversight & Data Management

• Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
• Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
• Maintain accurate records on tuition progress using internal and external databases.
• Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
• Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.

Safeguarding & Compliance

• Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust. 
• Take lead responsibility for monitoring safeguarding processes within your teams.

Tutor Recruitment & Development

• Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
• Contribute to the training and development of new tutors, ensuring alignment with organisational standards.

 General Duties

• Assist with the planning and delivery of events for a range of stakeholders.
• Attend regular Partnership Operations team meetings led by the Programme Director.
• Undertake any other responsibilities commensurate with the role and grade.

 Person Specification

Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.

Skills

Leadership & Management

• The ability to lead, build and maintain successful teams and develop professional relationships.
• Demonstrated success in achieving targets and managing responsibilities effectively. 
• Strong business development skills to promote The Tutor Trust professionally. 

 Communication & Stakeholder Engagement

• Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
• Be able to write fluently, to think clearly and to grasp new concepts quickly.

Organisational & Time Management

• Proven experience in programme and project management.

• Strong organisational and time-management skills.
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.

Technical Proficiency

• Strong proficiency in Microsoft 365 and general IT systems. 

• Experience with CRM (Salesforce preferable) and other software platforms (preferred). 

Sector Knowledge

• Knowledge of the education landscape in West Yorkshire (advantageous).

• Educated to degree level or equivalent relevant experience. 

Attributes

• Committed to safeguarding children and young people, and willing to undergo DBS clearance.
• Alignment with the goals, ethos, and mission of the Tutor Trust.
• Empathy for disadvantaged and vulnerable learners. 
• Enthusiastic and proactive in contributing to organisational growth and success.
• Demonstrates leadership through sound decision-making and effective prioritisation.
• Excellent time-management and attention to detail.
• Strong interpersonal skills and a collaborative working style.
• Willingness to work outside standard hours when required

Post Title: West Yorkshire Programme Manager

Responsible to: Strategic Operations Manager

Salary: £35,000 per annum

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

How to Apply

To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.

THIS ROLE REPORTS TO: HEAD OF COMMERCIAL

ABOUT CYNTHIA SPENCER

Cynthia Spencer Hospice provides specialist palliative and end‑of‑life care for people living with life‑limiting illnesses across West Northamptonshire, as well as vital support for their families. Cynthia Spencer Hospice Charity raises additional funds to sustain and develop these essential services. We are on an ambitious journey to grow our income, strengthen community relationships and ensure specialist care is available for everyone who needs it.

ABOUT THE ROLE

We are seeking an experienced Online Sales Lead to join our Commercial team and support the development of sustainable income for specialist end‑of‑life care. Reporting to the Head of Commercial, the role will support the growth and day‑to‑day operation of the charity’s online commercial activities, maximising income while delivering excellent customer experience.

This role will be central to the set‑up and development of our online retail operation, including researching and selecting online marketplaces, establishing processes, creating product listings, developing pricing and stock management approaches, training volunteers and supporting the launch of the online service.

Working to online sales targets and net profitability, the postholder will source appropriate donated products from retail stores and other avenues, promoting them online to achieve the highest return while pricing accurately and competitively.

DUTIES AND KEY RESPONSIBILITIES

• Lead the development, set‑up and launch of online sales platforms and marketplaces.
• Establish and maintain online accounts, payment systems, product categories, postage options and operating procedures.
• Develop end‑to‑end sales processes covering stock receipt, assessment, listing, sale, dispatch, returns and after‑sales service.
• Set and maintain standards for pricing, listings, photography, product descriptions and stock management.
• Track sales, income, fees, postage costs, stock levels and channel performance, using insight to recommend improvements.
• Identify opportunities to grow online income through new marketplaces, digital channels, product ranges and corporate stock donations.
• Work with the Head of Commercial and Marketing Executive to promote online sales through social media.
• Recruit, coordinate, support and train online volunteers.
• Maintain excellent customer service through prompt communication, accurate fulfilment, timely dispatch and positive supporter relationships.
• Ensure all products listed online are high quality, accurately described and supported by clear photographic images.
• Build strong internal relationships across multiple sites.
• Carry out any other duties appropriate to the role.

ABOUT YOU – ESSENTIAL CRITERIA

EXPERIENCE

• Proven experience in retail, sales, e‑commerce or online selling.
• Experience achieving KPIs, targets and profit margins.
• Experience with online sales platforms.
• Experience supervising or coordinating staff or volunteers.
• Strong experience of online marketplaces and e‑commerce processes.
• Target‑oriented approach to achieving online income budgets.

KNOWLEDGE AND SKILLS

• Excellent relationship‑building, networking, influencing and negotiation skills.
• Strong commercial awareness.
• Excellent written and verbal communication skills.
• Strong organisational and time‑management skills.
• Ability to think strategically while focusing on delivery and results.
• Ability to work independently while collaborating effectively.
• Good attention to detail and accuracy.
• Confident using Microsoft Office, online platforms and CRM systems.

PERSONAL QUALITIES

• Proactive, ambitious and profit‑focused.
• Professional, personable and confident.
• Supportive and coaching approach to volunteers.
• Creative, solutions‑focused and willing to identify new opportunities.
• Empathy with the values and purpose of Cynthia Spencer Hospice.

GENERAL RESPONSIBILITIES

• Work within and promote the charity’s values, policies and procedures.
• Maintain confidentiality and comply with data protection requirements.
• Attend relevant meetings, training and charity activities.
• Work collaboratively with colleagues and contribute positively to the wider organisation.
• Undertake any other reasonable duties appropriate to the role.

We are an equal opportunity employer and welcome applications from all backgrounds who meet the requirements of the role. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.

A fantastic opportunity to join the Cure Parkinson’s Finance team – a medical research charity supporting research to slow, stop or reverse Parkinson’s. Working closely with the Finance Manager, this role will support the day-to-day financial operations of the charity, helping to ensure supporter donations and charitable funds are managed effectively and efficiently. The Finance team plays a crucial role across the organisation, working collaboratively with fundraising, research and operational colleagues to provide accurate financial information, safeguard charity funds and maximise the amount available to invest in pioneering Parkinson’s research. This is an exciting opportunity to join a purpose-driven organisation and make a meaningful contribution to the search for a cure.

As our Accounts Officer, you will have previous experience in a finance role and be part-qualified or qualified AAT (or equivalent). You will have a good working knowledge of accounts payable and receivable, bank reconciliations, financial reporting and journals, along with strong Excel and organisational skills. A proactive and detail-oriented finance professional, you will be looking to develop your career in the charity sector while applying your skills to a cause that changes lives. You will require excellent communication and relationship-building skills as you will work with colleagues across the organisation and be the first point of contact for finance queries. Working as an effective member of our Finance team, you will be comfortable managing multiple priorities, handling confidential information with discretion and supporting the production of management information that helps drive informed decision-making across the charity.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Generalist Advice Worker/Advice Session Supervisor or Trainee position

Salary scale: SO1 - £38,585 to £40,514 per annum

Full-time: 35 hours per week

Term: Permanent

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (A.S.S) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an A.S.S within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 7 September 2026

Interviews: Wednesday 9 September 2026

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

At Stewardship, we are passionate about equipping the Church and Christian charities with the financial tools and guidance they need to thrive. Our specialist services support a wide range of organisations, from small local churches to larger Christian charities, with annual incomes ranging from £25,000 to £1,000,000.

Stewardship is looking for an Accounts Examiner to join our growing Accounts Examination Team, helping clients prepare and review receipts and payments accounts, identify key financial and regulatory matters, and offer practical, thoughtful support that strengthens good financial stewardship.

This is a rewarding opportunity to use your finance skills in a mission-focused Christian charity, supporting a wide range of churches and charities across the UK. You will be highly organised, confident working with financial records and systems, able to communicate clearly, and committed to deadlines and excellent service.

This is full-time role of 35 hours per week, but part-time working would also be considered (minimum of 21 hours per week)

What You’ll Be Doing

• Undertake and oversee the preparation of year end ‘Receipts & Payments’ accounts for our client charities with income up to £500k.
• Undertake, or review, independent examinations of charity ‘Receipts & Payments’ accounts.
• Provide fee quotes to clients and monitor job costs against this budget. Provide explanations for variances from budgeted fees and negotiate additional fees if required.
• Review the information we receive to identify any significant financial and regulatory issues that need to be brought to attention of our client charities.
• Working collaboratively with a team of experienced accountants who share a passion for church and charity finance.
• Contributing to the continuous improvement of our services and resources.
• Provide ad hoc advice to client charities on a whole range of technical issues (which may include advice on bookkeeping, accounting issues and arrangements, internal controls, gift aid, taxation and regulatory compliance) where appropriate

What We’re Looking For

• Bookkeeping experience
• Experience of / a desire to be involved in Christian finance, working with church/charity finance teams, treasurers & trustees.
• Excellent communication skills and a heart for serving Christian organisations.
• Experience working with or within churches or Christian charities is highly desirable.
• A practising Christian, in line with the Occupational Requirement under Schedule 9 of the Equality Act 2010, who is committed to Stewardship’s Christian ethos.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

English Language and Literacy Tutor 

Till 31st October 2026

£36,610.93pa (pro rata)

24 hours per week (£1830.54pcm)

Based in Tower Hamlets, though also covering schemes in Hackney and Southwark

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

Do you want to support people who have been homeless develop their literacy and language skills?

Bring your enthusiasm and help make a real difference to the lives of rough sleepers and hostel residents.

About the role

You will develop PRHA residents’ English language and literacy skills supporting them through individually-tailored 121 sessions /group sessions so as to improve their skills and confidence in written and/or spoken English.

The role will involve you using your abilities to

• Promote the service to hostel and supported housing residents
• Assess needs and put together a bespoke, personalised training programme
• To support residents through that programme
• Collect data and other relevant information that demonstrates the impact of the programme
• Ensure buy-in from hostel staff and managers so they can support you in your work
• Liaise with external literacy and educational establishments as necessary to help further development in improvement of English literacy/language

Who we are looking for

We are looking for the candidate that meets the personal specification of this role, and especially you 

1. will be a qualified English Language Tutor

2. can demonstrate strong ability of tutoring homeless people who experience difficulties with English language and literacy, including those for whom English is a second language

3. can demonstrate ability to run English language and literacy sessions 121 /group sessions with rough sleepers/those who live in supported housing

What we do

PRHA is a specialist Housing Association and adult social care provider focused on East London, mainly Tower Hamlets and the City, Hackney and Southwark. We help people who are homeless (or at risk of becoming homeless) to help themselves through a wide range of residential and non-residential services. As well as having suffered the crisis of homelessness, many of our residents have support needs relating to substance misuse, poor mental and physical health.

Our services include permanent and temporary housing, support to live independently, resettlement preparation and support, access to employment, training & education and money management advice.

Our support services are underpinned by a commitment to Psychologically Informed Environments and personalised support. 

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

We're looking for an enthusiastic and highly organised HR & Executive Support Assistant to support a high quality people function at IHP. This part-time role combines HR administration with wider organisational and executive support, offering a varied and rewarding opportunity within a small charity that is making a significant impact around the world.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

The HR team is responsible for a broad range of functions supporting our 24-strong staff team and trustees. The HR & Executive Support Assistant will play a key role in delivering effective HR administration while also providing wider administrative support to help ensure the smooth running of the organisation.

Working closely with the Director of Finance & Resources, our outsourced HR Consultant and the Finance & Administration Officer, the postholder will support the employee lifecycle, maintain HR systems and records, coordinate training and wellbeing activities, and help ensure HR processes are delivered accurately and efficiently.

Alongside the core HR responsibilities, the role will provide support across a range of central organisational activities, including supporting with office administration, governance, trustee administration, staff meetings and events, maintaining internal systems and records, and assisting with cross-organisational projects led by the Senior Leadership Team.

This is an excellent opportunity for someone who enjoys variety, has strong organisational skills and wants to develop their HR career while gaining experience across the wider functions of a small, collaborative charity.

We're looking for someone who can:

• Support all areas of HR administration and people processes under the direction of the outsourced HR Consultant and Director of Finance & Resources.
• Ensure HR records, systems and processes are maintained accurately, efficiently and confidentially.
• Coordinate staff training, maintain accurate training records and support employee wellbeing initiatives.
• Contribute to a positive staff experience by supporting managers and colleagues throughout the employee lifecycle.
• Provide high-quality administrative support across the organisation, including governance activities, trustee administration, office management and organisational projects.
• Work collaboratively with colleagues to help ensure the smooth and effective running of IHP's central support function.

Essential skills and experience

• Experience working in an HR administration role, or in an administrative role with significant HR responsibilities.
• Experience supporting recruitment, onboarding or other employee lifecycle activities.
• Experience maintaining accurate records, databases and administrative systems.
• Excellent administration and organisational skills with a high level of accuracy and attention to detail.
• Experience handling confidential information with professionalism and discretion.

 Personal attributes:

• Empathetic, approachable, and discreet
• Strong communicator with the ability to build positive working relationships across the organisation
• Solutions-focused with a hands on, flexible approach
• A commitment to staff wellbeing, development and good HR practice
• Excellent judgement 
• Committed to IHP's Christian Ethos and values

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

Why Join Us?

• Be part of a meaningful mission with a strong values driven organisation
• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.