Entry level jobs

This is an exciting home-based role where your work can really have an impact and help transform lives. The role is crucial to Ufi’s ambition to help more people get the skills they need for work by making sure Ufi’s grant giving activities and partnerships are brilliantly supported. Working closely with the Associate Director of Grants you will become part of the engine of our grant funding activity. You will be an integral part of a fast-paced team with a growing national profile and reputation for expertise and excellence in delivery. 

We are looking for candidates with a real passion for working in an organisation that has a positive impact on people’s lives, with experience of building strong collaborative working relationships with partners at all levels, with excellent organisational and project management skills, and a good eye for detail and problem-solving. You'll also be able to work flexibly and effectively as part of a small team and develop productive working relationships with a wide range of stakeholders. Most importantly - you will be eager to learn and able to work in an agile team. Ufi VocTech Trust has a vibrant working environment, and we welcome diversity of thought and perspective to help create exciting and innovative projects, ventures investments and partnerships.

Position Title:  Senior Lead Gender Coalition

Level: Level 5

Salary: £39, 000 - 44, 000 (FTE yearly)

Reports to: Associate Director of Partnerships

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term project contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (potentially June with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We are looking for a Senior Lead Gender Coalition who believes in this vision and is capable of building the leadership in youth workers and young people alike that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow this programme, organise our partners, create magic and spark the hope for something more! If this excites you, then please apply.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will coordinate our Gender Coalition – Power in Balance. You will be accountable for the development and delivery of our Gender Coalition programme Power in Balance, including but not limited to:

• Coordinating efforts to set the strategic direction and priorities for the Programme, working primarily with the Director of Programmes and Partnerships and Associate Director of Partnerships, and in connection with others that need to feed into the programme.
• Proactively build relationships with our coalition partners. This involves: 
  • Holding regular 1:1s and relational meetings that strengthen our connection, supporting partners to identify and act on their developing political interests, and ensuring they meet coalition milestones
  •  It also includes providing ongoing support around campaigns and community organising, enabling partners to lead and deliver local actions following the Summer Camp.
• Lead the Youth Steering Group. This involves: 
  • Providing strategic oversight and facilitation of the Youth Steering Group, ensuring consistent engagement, strong attendance, and meaningful youth voice throughout the programme.
  • Setting clear agendas, supporting members to contribute confidently, and ensuring insights are captured and translated into programme design and delivery. 
  • Working closely with partners to maintain alignment and ensure the group reflects the diversity and needs of the young people Power in Balance serves.
• Lead the development of the Summer Camp. As part of this, you will be required to attend the Power in Balance Summer Camp (15th - 19th August 2026) to build your understanding of the model, support delivery, and become familiar with best practice in preparation for future leadership of the programme. In addition, you will:
  • Work closely with the Associate Director of Partnerships to oversee the delivery of the Power in Balance Summer Camp, ensuring all elements are well-coordinated, high-quality, and aligned with programme outcomes.
  • Take ownership of key logistics, including timelines, partner coordination, and on-the-ground delivery, ensuring a smooth and inclusive experience for all participants. 
  • Support and enact mechanisms to capture learning and feedback throughout, ensuring insights are gathered effectively to inform real-time improvements and future iterations of the camp.
• You will ensure that Power in Balance runs like a well-oiled machine by pulling in the right people at the right time to ensure key milestones are met:
  • Coordinate and maintain a suite of behind-the-scenes systems, processes and resources to keep things running like clockwork and provide transparency and help build trust
  • Coordinate the holding of safeguarding, risk management standards and ensure Health and Safety standards are met.
  • Maintain the clear monitoring and evaluation frameworks for your work which allow you and your team to learn, test, and re-test as you build, in partnership with young people and other partners
• Hold the budget for the Power in Balance Programme, ensuring that all activities are run within financial targets, working closely with the Director of Programmes and Partnerships and Associate Director of Partnerships to maintain oversight, identify efficiencies and potential savings, and proactively flag any risks or opportunities that may impact delivery or budget adherence.

2. You will support our wider partnerships work. Support the Associate Director of Partnerships to deliver our overall partnerships strategy. This will include, but is not limited:

• Working closely with the Senior Lead for Climate Coalition to identify opportunities for collaboration and reducing duplication
• Work closely with the Programmes, Organising and Campaigns, and Community teams to develop training on organising and campaigning.
• Deliver ad hoc workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

3. You will be a key member of the Programme Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Programmes Team each financial year.
• Support the Director of Programmes and Partnerships and Associate Director of Partnerships with the management and mitigation of organisational risks presented by the Coalition by escalating issues in a timely manner and contributing to effective problem solving.
• Contribute to the delivery of wider organisational programmes beyond Power in Balance, including providing support to initiatives such as Ignite and other internal programme delivery as required, ensuring alignment with team priorities and organisational goals.

4.Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and across TAA, supporting on cross-departmental projects as needed:

• Embody our commitment to social and economic justice, ensuring this is consistently reflected in decision-making, delivery and partnerships
• Role model and actively steward our culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership
• Proactively identify and surface opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to strategic thinking and direction
• Hold responsibility for identifying and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking appropriate and timely action
• Strengthen collaboration across departments by creating and enabling opportunities for joint working, ensuring teams are aligned, resourced and working in tandem
• Contribute to a culture of openness and care by communicating your wellbeing needs to your line manager, shaping and feeding back on TAA wellbeing initiatives, and supporting others to engage with and uphold this culture
• Take ownership of your ongoing development, actively seeking opportunities to deepen your leadership, knowledge and areas of specialism

5.Governance and Compliance

• Work with your team and the Finance, HR and Operations team to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
• Hold oversight of risk within your area, ensuring appropriate systems and practices are in place and consistently applied
• Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
•  You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
•  You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE  

• At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or 
• At least 5 years of experience in supporting people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Detail oriented
• Strong written and verbal communication skills
•  Experience working with different audiences or types of stakeholders 
•  Strong project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Senior Lead Gender Coalition role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a gender justice issue that makes you angry and why it matters to you?
• Our Senior Lead for Gender Coalition will train young people and organisations to become confident Gender organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Senior Lead Gender Coalition will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the Senior Lead Gender Coalition role.

​In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples

DATES

• Closing Date: The deadline for applications 18th May 2026 by 10am.
• Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
• First Round of Interviews: will be scheduled for w/c 18th May 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 01 June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

Position Title:  Senior Lead Climate Coalition

Level: Level 5

Salary: £39, 000 - 44, 000 (FTE yearly)

Reports to: Associate Director of Partnerships

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term project contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (potentially June with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

 We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We are looking for a Senior Lead Climate Coalition who believes in this vision and is capable of building the leadership in youth workers and young people alike that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow this programme, organise our partners, create magic and spark the hope for something more! If this excites you, then please apply.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will coordinate our climate Coalition – Roots to Rise. You will be accountable for the development and delivery of our Climate Coalition Programme; Roots to Rise, including but not limited to: 

• Coordinating efforts to set the strategic direction and priorities for the Programme, working primarily with the Director of Programmes and Partnerships and Associate Director of Partnerships, and in connection with others that need to feed into the programme.
• Proactively build relationships with our coalition partners. This involves: 
  • Holding regular 1:1s and relational meetings that strengthen our connection, supporting partners to identify and act on their developing political interests, and ensuring they meet coalition milestones. 
  •   It also includes providing ongoing support around campaigns and community organising, enabling partners to lead and deliver local actions following the Summer Camp.
• Lead the Youth Steering Group. This involves: 
  • Providing strategic oversight and facilitation of the Youth Steering Group, ensuring consistent engagement, strong attendance, and meaningful youth voice throughout the programme.
  • Setting clear agendas, supporting members to contribute confidently, and ensuring insights are captured and translated into programme design and delivery. 
  • Working closely with partners to maintain alignment and ensure the group reflects the diversity and needs of the young people Roots to Rise serves.
• Lead the development of the Summer Camp (15th - 19th August 2026), ensuring availability across these dates: 
  •  Work closely with the Associate Director of Partnerships to oversee the delivery of the Roots to Rise Summer Camp, ensuring all elements are well-coordinated, high-quality, and aligned with programme outcomes.
  • Take ownership of key logistics, including timelines, partner coordination, and on-the-ground delivery, ensuring a smooth and inclusive experience for all participants. 
  • Support and enact mechanisms to capture learning and feedback throughout, ensuring insights are gathered effectively to inform real-time improvements and future iterations of the camp.
• You will ensure that Roots to Rise runs like a well-oiled machine by pulling in the right people at the right time to ensure key milestones are met:
  • Coordinate and maintain a suite of behind-the-scenes systems, processes and resources to keep things running like clockwork and provide transparency and help build trust
  • Coordinate the holding of safeguarding, risk management standards and ensure Health and Safety standards are met.
  • Maintain the clear monitoring and evaluation frameworks for your work which allow you and your team to learn, test, and re-test as you build, in partnership with young people and other partners
•  Hold the budget for the Roots to Rise Programme, ensuring that all activities are run within financial targets, working closely with the Director of Programmes and Partnerships and Associate Director of Partnerships to maintain oversight, identify efficiencies and potential savings, and proactively flag any risks or opportunities that may impact delivery or budget adherence.

2. You will support our wider partnerships work. Support the Associate Director of Partnerships to deliver our overall partnerships strategy. This will include, but is not limited:

• Working closely with the Senior Lead for Gender Coalition to identify opportunities for collaboration and reducing duplication
• Work closely with the Programmes, Organising and Campaigns, and Community teams to develop training on organising and campaigning.
• Deliver ad hoc workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

3. You will a key member of the Programme Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Programmes Team each financial year.
• Support the Director of Programmes and Partnerships and Associate Director of Partnerships with the management and mitigation of organisational risks presented by the Coalition by escalating issues in a timely manner and contributing to effective problem solving.
•  Contribute to the delivery of wider organisational programmes beyond Roots to Rise, including providing support to initiatives such as Ignite and other internal programme delivery as required, ensuring alignment with team priorities and organisational goals.

4. Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and across TAA, supporting on cross-departmental projects as needed:

• Embody our commitment to social and economic justice, ensuring this is consistently reflected in decision-making, delivery and partnerships
• Role model and actively steward our culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership
• Proactively identify and surface opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to strategic thinking and direction
• Hold responsibility for identifying and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking appropriate and timely action
• Strengthen collaboration across departments by creating and enabling opportunities for joint working, ensuring teams are aligned, resourced and working in tandem
•  Contribute to a culture of openness and care by communicating your wellbeing needs to your line manager, shaping and feeding back on TAA wellbeing initiatives, and supporting others to engage with and uphold this culture
•  Take ownership of your ongoing development, actively seeking opportunities to deepen your leadership, knowledge and areas of specialism

5.  Governance and Compliance

• Work with your team and the Finance, HR and Operations team to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
• Hold oversight of risk within your area, ensuring appropriate systems and practices are in place and consistently applied
• Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
•  You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
•  You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE  

• At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or 
• At least 5 years of experience in supporting people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Detail oriented
• Strong written and verbal communication skills
•  Experience working with different audiences or types of stakeholders 
•  Strong project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Senior Lead Climate Coalition role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a climate justice issue that makes you angry and why it matters to you?
• Our Senior Lead for Climate Coalition will train young people and organisations to become confident climate organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Senior Lead Climate Coalition will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the Senior Lead Climate Coalition role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES

• Closing Date: The deadline for applications 18th May 2026 by 10am.
• Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
• First Round of Interviews: will be scheduled for w/c 18th May 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 01 June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

We’re looking for someone passionate about delivering an outstanding donor experience that will ensure our supporters feel engaged, inspired and motivated to give through SCF to build stronger communities in Somerset.

We need someone who can confidently create and deliver fundraising strategies for growth, using data and insight to inform and evaluate their success. You’ll be methodical and analytical, confident balancing multiple workstreams and have superb attention to detail. And you’ll be a great communicator, able to effortlessly write clear and compelling copy that’s tailored to our audiences.

It’s an exciting time to join the Philanthropy and Marketing Team at SCF. After investing in our Philanthropy and Marketing capacity, we’ve grown fundraising income by 60% and added almost £10 million to SCF’s endowment since 2021. We recently launched our new 10-year strategy with ambitious plans to grow our endowment to £35 million by 2035 to significantly increase the funding we can provide our communities for generations to come. This role will be key to our growth. 

RESPONSIBILITIES

Lead the development and delivery of our individual giving programme and strategy, including leading on the delivery of SCF’s annual Surviving Winter Appeal, reviewing our existing donor base and offer, refreshing and embedding stronger donor journeys, and undertaking research and data analysis to explore new supporter audiences Lead the planning and delivery of a high-quality stewardship events and engagement programme, including our Annual Celebration, ‘below the radar’ fundholder events, learning and networking events for our professional advisor partners, and donor visits to charities in collaboration with the Philanthropy and Marketing Director, Senior Philanthropy Manager, and wider team Support the coordination and delivery of SCF’s legacy fundraising programme, working closely with the Philanthropy and Marketing Director and Senior Marketing Manager to deliver our new legacy fundraising strategy Support the delivery of our Collective Giving Funds and annual Fundholder Impact Reports Make best use of Salesforce to support effective donor management and reporting and maintaining high-quality data

ABOUT YOU

You may: have experience in delivering fundraising appeals be confident in creating and delivering donor stewardship plans and/or donor journeys have experience working with Marketing/Communications colleagues to create compelling content to support income generation and stewardship You will: have a proven track record of fundraising across multiple income streams, including individual giving, mid-level/major donors and/or legacies have strong event planning and management skills and experience of delivering high quality events for donors or clients have strong project management skills and experience of managing multiple workstreams in one role have excellent copywriting skills and the ability to tailor communications to a variety of audiences have experience of using a CRM system such as Salesforce or similar to manage data and monitor performance using reports have an understanding of the vital role that small, local charities play in our communities and a commitment to tackling inequality in Somerset a clean UK driving license and access to a car

We operate a flexible working policy, including voluntary working from home arrangements. This role will be formally based at Yeoman House, Bath and West Showground, Shepton Mallet BA4 6QN and will typically be expected to work from our Shepton Mallet office at least 1 day per week. 

About us

We work with organisations that play a crucial role in improving society. Our clients have been at the forefront of policy changes that improve school food, conserve the ocean, and scale interventions that protect children in war.

The hard work of getting these kind of policy changes through can be dry and technical: to convince an government official that one policy solution is better than another can require a lot of debate, evidence production, and thinking about implementation.

That is where our clients are strong. Where we can help them – and where you will be helping them – is by ensuring that the background noise around the policy issue is productive to them achieving that goal.

The job

We’re looking for a social media hot shot. You’ll have an instinctive sense of what will (and won’t) work on various platforms. You’ll have that instinct because you’ve done it all before, by creating content for an organisation or campaign (or for yourself!) We want weird, atypical, challenging; someone who will push the boat out.

We are not looking for the stereotypical and generic social media content that you see most places publishing. And we are not looking for someone to put a prompt into AI and publish the output.

You’ll be using your content creation skills on campaigns to change legislation, on organisational social media accounts to make them stand out from the ‘blob’, and quite possibly on Cast from Clay’s own channels.

The kinds of people that thrive at Cast from Clay are intellectually curious, are open to challenge, and care about the details. Most importantly, they prize clarity of thought. In today’s world we are overwhelmed with information and content. Knowing what they think and being able to explain why is, to our minds, one of the most important skills of today.

It’s worth saying that we don’t care what your political views are, as long as you have some–the team has a mix of views.

What we are looking for 

You will have:

• A strong understanding of how each social platform works. You will be familiar with audience engagement, community management, and platform algorithms.
• Experience in using tools to track, analyse, and report on key performance indicators (KPIs) to determine content effectiveness and inform future strategies.
• Skills to develop and publish high-quality, engaging content (text, image, video) across socials, often utilising scheduling platforms. The content has to be tailored to distinct brand voices.
• A deep understanding of what social media current trends are.

If you feel like you don’t meet 100% of the criteria, please don’t let that stop you. If you love the sound of this role and have a strong foundation in social media, we would love to hear from you.

Note: This is an immediate hire. We are reviewing applications on a rolling basis, so please don't wait to apply.

Why Cast from Clay?

The kinds of people that thrive at Cast from Clay are intellectually curious, are open to challenge, and care about the details. Most importantly, they prize clarity of thought. In today’s world we are overwhelmed with information and content. Knowing what they think and being able to explain why is, to our minds, one of the most important skills of today.

It’s worth saying that we don’t care what your political views are, as long as you have some–the team has a mix of views.

What we offer

We offer a competitive benefits package for all our positions, including enhanced parental leave, sabbaticals, and training budgets.

• Office: we work from our offices in Vauxhall on Tuesdays and Thursdays. You’re welcome to use the office more frequently than that if you wish.
• Home office allowance: we’ll make a £150 contribution towards kitting out your home workspace.
• Flexible working: tell us how you work best and we’ll do what we can to make it happen – including if you want to spend time working from abroad.
• Monthly team socials: we like spending time together so every few weeks we come up with ideas for things to do together. That’s included board games over pizza, ice skating, movie nights, playing a VR game together and going on llama safari at our local city farm.
• Training: you’ll get up to £500 annual training budget to spend on your professional development. 
• Pension: we will pay 5% of your salary, matching the 5% you pay, to make a total of 10% annual contributions.
• Holidays: we offer 25 days holiday per year, plus bank holidays, and we close the office over Christmas.

Interested?

If this sounds like you, please apply by sending us: 

1. Links to the 5 pieces of social media content you’ve created that you are proudest of.
2. Your CV (no more than 2 pages).

We expect to receive a lot of applications for this role. To help yours stand out, please give us a couple of sentences in your email as to why you want to work at Cast from Clay. 

It’s also worth saying that we want to hear your genuine voice, so please don’t use AI to write this. Not least because there will be lots of people who will use AI, and it’s always amusing for us when a bunch of very different people all write the same thing…!

Things to note

• You need to have permission to work in the U.K. already – we cannot sponsor visas for this role.
• We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As Philanthropy Officer, you will build strong, lasting relationships with individuals, families and organisations, helping them to achieve their philanthropic goals while increasing charitable income and delivering meaningful impact in communities across Wales.

We’re looking for someone with a strong understanding of social issues and community needs in Wales, who can use that insight to build networks, identify opportunities and develop tailored support for existing and prospective donors. This role will play a key part in securing new funding, growing our donor base and building high-quality, long-term relationships.

To be successful in this role, you will have:

• Proven experience in a philanthropy or fundraising relationship management role.
• Ability to identify and develop new philanthropic opportunities, including prospecting and converting new donors.
• Excellent interpersonal skills and experience of developing, managing and growing relationships.
• Strong communication, evidencing excellent customer relationship with a focus on trust, respect, confidentiality and attention to detail alongside the ability to juggle multiple relationships simultaneously.
• Confidence speaking publicly to a variety of audiences.
• High levels of motivation, be results-driven and able to work independently as well as collaboratively within a team.
• Experience of producing compelling reports, narrative and presentations alongside creating tailored donor experiences to inspire donors.
• A strong commitment to your own learning and development. 

Read more in the full job pack.

Exciting Coordinator role at the heart of a national refugee and climate action project - 'Action Asylum'. Based in Liverpool, starts July 2026.

Action Asylum is a national, community-led, nature-based volunteering project that brings people seeking asylum and local residents together through practical climate and nature action - tree planting, habitat restoration, beach cleans, and food growing. Delivered across ten cities through a cross-sector network of refugee-sector organisations, Wildlife Trusts and local green partners, the project improves wellbeing and belonging, strengthens community cohesion, and contributes to nature recovery and climate resilience.

The project is led by Task Force Trust and we have secured funding for the 3 year project. A Central Coordination Team (CCT), hosted by Asylum Link Merseyside in Liverpool, provides national strategic oversight, partner coordination, communications, and evaluation across the full network.

The Role

We are looking for an experienced, values-driven coordinator to join the Action Asylum Central Coordination Team as National Coordinator. This is a varied and rewarding role at the heart of a genuinely innovative national project - one that sits at the intersection of migration, climate action, and community.

The National Coordinator is the operational engine of Action Asylum's national network. You will be the primary point of contact for Project Leads across all ten cities, keeping delivery on track, ensuring robust monitoring and reporting, and supporting partners to deliver safe, inclusive, high-quality programmes. You will also coordinate the Skills Exchange Programme, work jointly with the Project Director on the University of Nottingham's independent evaluation, and line-manage the Liverpool Action Asylum Project Lead.

You will be based at Asylum Link Merseyside in Liverpool as part of the CCT, working closely with the Project Director (your line manager), the Finance Manager, and the National Comms Officer. Flexible working is available and regular in-person presence at the CCT base is expected. The role is 4 days per week (0.8 FTE) on a fixed-term contract aligned to the three-year project (July 2026 – June 2029), with an expected start date of Monday 6 July 2026.

Key Responsibilities

• Serve as the primary day-to-day point of contact for all ten city-level delivery partners, convening monthly national Project Lead meetings and quarterly national partnership network meetings.

• Manage the CODA reporting system, ensure timely partner reporting, compile bi-annual reports for funders, and support the University of Nottingham's independent evaluation (access, logistics, and city-level data - jointly with the Project Director).

• Oversee the continued co-production and delivery of the Skills Exchange Programme with all delivery partners and Wildlife Trusts throughout the three-year project.

• Support local partners with communications activity, contribute to the quarterly national newsletter, and work with the National Comms Officer and IMIX Media to ensure consistent, inclusive messaging across the network.

• Support the Project Director - who holds national safeguarding lead responsibility - in maintaining the project-wide safeguarding framework, risk log, and partner training records.

• Line-manage the Liverpool Action Asylum Project Lead (PL), who holds a combined role spanning Action Asylum project delivery and ALM's wider community wellbeing programme. This includes biannual supervisions, supporting the PL to meet their combined objectives, and offering pastoral support as needed.

• Play a key coordination role in national annual events (Year 2 Liverpool meet-up and Year 3 closing celebration) and support funder network engagement.

About You

We are looking for someone who brings:

• Experience working in the refugee, asylum or migrant sector, with a genuine understanding of the barriers and strengths within these communities.

• Strong project coordination and network management skills - comfortable holding multiple relationships and workstreams simultaneously.

• Experience with monitoring, evaluation and reporting, including data management and funder reporting.

• Excellent facilitation skills and confidence leading virtual meetings with diverse participants.

• Strong organisational skills and attention to detail - able to manage competing priorities and meet deadlines effectively.

• Experience of, or confidence in, line managing or supervising staff, with a supportive and accountable management style.

• A warm, collaborative working style with a genuine commitment to equity, inclusion, and trauma-informed practice.

We would particularly welcome applications from people with lived experience of seeking asylum or the refugee journey. You do not need to have held a coordinator title before - what matters is the experience, skills and values you bring.

Also attached to this job advert - Full Job Description detail.

Live Information Session

Join us on Zoom on Monday 27 April at 1:00pm. Emma, our Project Director, will introduce the project, talk through the role we are advertising, then answer any questions.

Everyone thinking about applying is welcome. The session is especially for people who have been through the UK asylum system themselves, or have experienced forced migration. If you’re not sure whether to apply, or you have questions you’d rather ask before you start writing, this is for you. You don’t need previous charity or coordination experience to do this job well. We want to hear from people whose own experience of the system will shape how this project is led.

Join at the link below:

Asylum Link Merseyside is inviting you to a scheduled Zoom meeting.

Topic: Online information session: Action Asylum National Coordinator role (open to all – especially encouraged for candidates with lived experience)

Time: Apr 27, 2026 01:00 PM

Join Zoom Meeting

https://us06web.zoom.us/j/87548456856

Meeting ID: 875 4845 6856

JOB PURPOSE  

The Business Analyst will strengthen how we work by improving processes, systems, and the way we use data. This is a hands-on role, working closely with multiple teams across the organisation to identify challenges and develop solutions that are practical, proportionate, reflect the day-to-day realities of the working environment and are aligned with our values. The role requires someone who is a great communicator, has a consultative approach and can quickly build trust with staff and the senior leadership team. They will be able to balance what is an ideal solution with what is feasible in a charity context. The role will contribute to our mission to prevent and end homelessness by ensuring our systems, processes, and data are aligned with strategic priorities and delivery goals. 

MAIN DUTIES 

• Collaborate with teams across Service Delivery, Finance, People Services, Income Generation, and senior leadership to identify operational needs, understand challenges, and shape improvements  

• Facilitate workshops and consultation events to build a shared understanding of needs and challenges  

• Co‑produce delivery excellence standards with people who use our services, ensuring their experiences and insights help shape how we design, assess, and improve our work.  

• Document and analyse current workflows across and within teams and identify where improvements can be made.  

• Translate organisational needs into clear, actionable proposals for system or process improvements.  

• Lead organisational change arising from the analysis, working with managers and staff to plan improvements, coordinate implementation, and ensure changes are mainstreamed across the organisation.  

• Work with the Data and Evidence Manager to improve data collection and reporting, ensuring that it supports changes to processes and workflows.  

• Support the development of dashboards or tools that help track impact and performance.  

• Support staff through clear communication, documentation and training  

• Work closely with our IT Team to ensure systems meet user needs.  

• Manage user testing of any new systems  

GENERAL RESPONSIBILITIES 

• Working with the Head of Strategy and Evidence to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage  

• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.  

• To participate in regular supervision and appraisal to help identify job-related development and training needs.  

• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.  

• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.  

• To always undertake your role in a professional manner maintaining a high standard of work, and to always work in accordance with the aims, values and ethos of The Passage.  

• Undertake any other duties that may be required which are commensurate with the role  

PERSON SPECIFICATION

Our vision is of a society where homelessness no longer exists and everyone has a place to call home. 

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E4 and K1 to K5 demonstrating your experience and knowledge, giving evidence of your experience and abilities. 

DESIRED EXPERIENCE 

E1 Proven experience as a business analyst or similar role 

E2 Staff Training and stakeholder engagement 

E3 Excellent written and oral communication skills 

E4 Experience of co‑production or involvement methods with people who use services (desirable) 

DESIRED KNOWLEDGE 

K1 Strong understanding of how organisational functions (e.g. service delivery, finance, HR) operate and interact 

K2 Familiarity with systems such as CRM, case management, and finance platforms

K3 Awareness of project lifecycles and change management principles  

K4 Familiarity with Excel, Power BI, or similar tools 

K5 Understanding of the housing and homelessness (desirable) 

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional Team and make a difference to Children living in residential Care.

Salary: £ 32,240 per annum full time and £16,120 per annum part time

Shifts: 40 or 20 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins

Sleep-ins: £50 / overtime and bank holidays paid time and half

Location: London, Balham (SW12)

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Visit our website to watch our short video to gain an insight into our working life here at St Christopher’s 

About the Role

As Team Leader, you will be directly involved in managing the home and providing positive support for challenging young people aged 12-17. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism. 

St Christopher’s Academy

At St Christopher`s we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

Visit our website to check out our staff stories to see how you can develop your career with us

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

The successful candidate will have:

• Desirable professional qualification (CQSW, DipSW, NVQ3), or willingness to undertake Diploma Level 3 for Residential Childcare.
• One years’ experience working at a level of responsibility with children and young people in a residential setting.
• An understanding of the regulatory framework relating to the provision of residential services for children and young people.
• Good understanding of the needs and risks regarding children in care.
• Experience of taking on leadership responsibilities in a teamwork setting.
• Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
• Excellent communication and team working skills.

In return we offer:

• Competitive salary.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification plese visit our website.

For more information or assistance during the application process, please contact us via our website.

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

We have a fantastic development opportunity to join our Children’s Homes in West London. We are looking for candidates with the aspiration to develop their careers with us and become Registered Managers through our Leadership Passport and Management Training offer.

Starting salary of £35,796 as Deputy Manager, and up to £51,000 as Registered Manager.

We are proud that 80% of our Registered Managers are internal promotions. Take your career to next level with our comprehensive in-house training and funded Level 5 qualifications.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

Visit our website to check out our staff stories to see how you can develop your career with us

The successful candidate will have:

• Two years’ recent experience of working with children/young people who are at risk in a residential or community based setting.
• Level 3 NVQ Diploma in Residential Childcare or equivalent; and a commitment to complete Level 5 diploma in Leadership and Management in residential care within 2 years of starting.
• Ability to develop appropriate one-to-one relationships with young people and employ mentoring skills that empower young people to achieve their goals.
• Numeracy skills to manage budgets efficiently and contribute to the budgetary process.
• An understanding of the regulatory framework relevant to the provision of residential services for children and young people.
• Awareness of issues facing young people such as bullying, gangs and exploitation and how these impact on behaviour.
• Ability to work shifts including weekends and bank holidays and undertake sleep-ins.
• Ability and willingness to be part of an on call rota overseeing multiple Homes.

About the Role

As Deputy Manager, you will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by a Registered Manager, Team Leaders, and the team of residential staff.

Key aspect of the role:

• To assist the manager in safeguarding and ensuring every child and young person receives high quality care as measured by Ofsted in the social care common inspection framework.
• To assist the manager in the management of the home, including the staff, external relationships, the budget, the resources and fabric of the building.

In return we offer:

• Starting salary of £35,796 per annum.
• Real opportunities to develop your career and become a Registered Manager.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website. CV’s will not be accepted.

For more information or assistance during the application process, please contact us via our website.

This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.

It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.

As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.

The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.

Are you excited by the latest innovations on the market to help people overcome barriers to independence?  Are you skilled at seeking out the best deals to pass on to the people who need them most?  Do you have the ability to put people at ease and feel supported?  Are you highly organised and dynamic?  If so, we need you!

An exciting opportunity has arisen to join our team as a Resource Centre Manager.  This is a fantastic opportunity for a Dispensing Optician, Sensory Equipment Specialist, or experienced practitioner with service management skills to lead and develop a well-established Resource Centre.

You will play a central role in supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind to access assistive equipment and technology that maintains independence and improves quality of life.

The role includes leading the day-to-day running of the Resource Centre, ensuring a high-quality, person-centred service, and working collaboratively across the organisation. There is also scope to shape and grow the service, including developing new income opportunities and resources.  You will be line managing a small team of staff and volunteers. 

We are looking for someone with experience in sensory support, strong organisational and people management skills, and confidence in advising on equipment and practical solutions. You will be proactive, flexible and committed to improving outcomes for the people we support.

This is primarily an office-based role with some travel across Surrey.

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Pension contributions 6% matched with the Pensions Trust

· Access to an Employee Assistance Programme

· Investment in your development

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· A vibrant and friendly team! 

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are blind, partially sighted, Deaf, hard of hearing and deafblind to overcome barriers and to be as independent as possible.

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

Closing Date:  Please apply by 9.00 am on Monday 18th May using our application form  

Interview dates: Shortlisted applicants will be offered an interview on Thursday 28th May. 

About us

Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services. 

About the role

Due to an expansion in our work to provide training and e-learning to raise awareness of unpaid carers and of the issues and challenges they face with a range of professionals, we are excited to recruit a Training and Learning Officer to lead our work in this area. The post holder will develop, maintain and deliver a suite of e-learning, and in person and online training.

About you

You’ll have knowledge and experience of designing, developing and delivering training. You’ll be experienced in conducting research and analysing data with an understanding of the issues impacting carers, and the systems in which they operate. You’ll be a strong communicator and be able to balance a diverse range of projects.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme.  You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Friday 15 May 2026 at 5pm.

Personal statement (no more than one side of A4), CV, personal details form and completed monitoring form should be emailed to us. The information on the form will be treated as confidential and used for statistical purposes only. These forms will not be treated as part of your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

About the Role

Main Responsibilities

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Use the Citizens Advice Adviser Net website to find, interpret and communicate the relevant  information.

• Research and explore options and implications so that clients can make informed decisions.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

• Up to date knowledge of welfare benefits and demonstratable evidence of competence in providing benefits advice to clients in an audited environment.

• Refer internally or to other specialist services as appropriate, including but not limited to welfare, debt, housing and link work support services

• Ensure that all work conforms to the organisations’ office manual and the Citizens Advice quality standard and any other funding requirements, as appropriate.

• Ensure that work reflects and supports the Citizens Advice Service’s equality and diversity strategy.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

Social policy

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.

• Alert clients to social policy options.

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training.

• Read relevant publications.

• Attend relevant internal and external meetings as agreed with the line manager.

• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

Other duties and responsibilities

• Complete the required training to comply with quality assurance processes.

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.

• Demonstrate commitment to the aims and policies of the Citizens Advice service.

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.