Entry level jobs

This is an exciting opportunity to join the successful Mind in Bexley Recovery College team. The Recovery College was formed by Mind in Bexley in 2014 and our purpose is to develop and deliver programmes of self-management, awareness and information sessions for adults with experience of mental ill-health to promote wellbeing and recovery, for their relatives and friends and for professionals working in the London Borough of Bexley.

As a Recovery College Facilitator, you’ll be a key point of contact within the Recovery College. Your responsibilities will focus around designing, delivering, evaluating, reporting and the continuous development of structured learning programmes for people with mental ill health. You will help shape the ongoing vision and goals of the Recovery College to ensure that future development of the service meets the needs of the people it supports. You will also participate in external forums, workshops and events to promote the work and ethos of Mind in Bexley.
Key Responsibilities

1. Make a positive contribution to the delivery of a thriving, innovative and effective Recovery College.

2. As part of the Recovery College team, deliver both face to face and online courses, workshops and groups according to curriculum requirements.

3. As required, design, deliver and evaluate courses, workshops and groups ensuring co-production at each stage.

4. Ensure effective learning takes place by using evidence based interventions, appropriate teaching methods and learning processes.

5. Demonstrate effectiveness by achieving high levels of student retention, measuring impact, increased involvement of participants and positive individual progress.

6. Contribute to the development of best practice within the service.

7. Undertake client assessments and regularly review individual progress.

8. Support individuals in setting learning goals and participating in workshops, courses and groups to ensure positive learning outcomes.

9. Keep accurate and up to date records of client including attendance, assessments, progress and impact measures.

10. Signpost and refer clients to internal and external services when appropriate.

11. Ensure individual inclusion, accessibility and other needs are met.

12. Provide clients with information and advice on further learning and progression opportunities including volunteering and support into employment

13. Participate in external forums, workshops, meetings and events to promote the work of the Recovery College and Mind in Bexley.

14. Keep up to date on local resources, facilities, training and recovery services.

15. Work effectively with peer facilitators and volunteers.

16. Work in partnership with team members, colleagues, professionals and other services.

17. Participate in induction, training, supervision and continual professional development.

18. See advice and support from line manager when needed.

19. Identify, report and monitor any safeguarding concerns or risk in accordance with the latest local procedures.

20. Adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.

This is not an exhaustive list, you will be required to undertake any other duties and tasks which may be reasonably required, as discussed with line manager. 

Purpose of the Role

As the Policy and Campaigns Officer for Scotland, you will be the driving force behind our policy development, political monitoring, and strategic advocacy in Scotland. Your work will champion the strategic interests of dietitians as both a professional membership body and a registered trade union. Alongside core policy work, you will take direct ownership of designing and delivering a high-profile national campaign which is delivered across the UK. This allocated campaign will focus on a critical theme impacting both public health and our workforce.

The role sits within the BDA’s policy and public affairs function, and you will be part of a small team of policy officers and a public affairs officer who work across the other home countries and the UK. You will have access to an established Scotland board, a colleague who covers trade union representation in Scotland and a supportive professional practice, communications and leadership team based at our Birmingham head office.

Key Areas of Responsibility

The post holder will deliver on the following key responsibilities:

Policy development and advocacy (55%)

• Monitoring the political environment in Scotland in our key areas of interest, providing briefs and advice to the Scotland board and BDA senior leadership team on developments within Holyrood, NHS Scotland, STUC and local government.
• Policy development including work with relevant committees and BDA staff in the development of key policy documents and position statements with particular responsibility for policy positions in Scotland which balance clinical standards with social impact, workforce and employment rights.
• Co-ordinate and draft robust, evidence-based responses to consultations from Scottish government, public bodies and parliamentary committees. May also respond to UK consultations where appropriate for a campaign theme.
• In conjunction with the BDA public affairs officer, advocacy for the dietetic profession and the BDA in Scotland by maintaining a network of contacts across the Scottish political spectrum including MSPs, government officials, health board executives, and policy influencers.
• Translate political updates and complex policy changes into clear accessible updates and guidance for BDA members via newsletters, webinars and the website.
• Represent the BDA with internal and external stakeholders including BDA Specialist Groups, AHP policy officer and working groups/networks and other alliances.
• Represent the BDA at Allied Health Professions Federation Scotland (AHPFS) working groups and events, building relationships, contributing dietetic priorities and ensuring the profession’s interests are reflected in shared policy discussions and collaborative activity.

Campaign co-ordination (30%)

• Completion of campaign workplan/s template with the campaign working group/s.
• Co-ordinate campaigns in conjunction with working group/s.
• Monitoring the landscape with regards to allocated campaigns. Provide advice when relevant issues are trending or becoming topical.
• Build appropriate alliances with third-sector organisations, networks and charities, food policy alliances and other health unions to amplify the campaign’s impact.
• Working with colleagues in communications, design and public affairs to create compelling campaigning materials, digital content, and toolkits to mobilise members, the public, and parliamentarians to lobby for legislative and budgetary changes that support dietetic services and interests.
• Establish clear KPIs for the campaign/s, monitoring progress, media coverage, member engagement, and policy shifts, and reporting these to senior leadership.

Cross BDA engagement and communications (15%)

• Help and deliver the BDA’s participation in profile raising events in Scotland, such as NHS Confederation.
• Regular engagement with the Chair of the Scotland Board on policy, political and government matters, resulting in input to Board agendas and support for political engagement.
• Provide expert advice and briefings to senior leadership ahead of high-level meetings or media appearances in Scotland.
• Be a valuable member of the BDA policy and public affairs function, contributing to the evolution of the policy function and contributing to the wider work and objectives of the Trade Union team

Person Specification

Knowledge

• Degree educated.
• Campaign/project management.
• Health policy development.
• Equality, diversity and inclusion.
• Public policy making process, particularly within Scotland.
• Knowledge of the Health and Social Care policy landscape in Scotland and the devolved nature of public services.
• It is also desirable if you have an understanding of the trade union movement in Scotland.

Experience

• Experience of working in a policy, public affairs or research role in healthcare, membership, charity, public sector, or trade union.
• Experience of lone working and being part of a small field-based team.
• Working within a health professional body or trust/board.
• Working in a political environment.

It is also desirable if you have worked as a dietitian or dietetic support worker.

Ideally you should be confident working independently in a small field-based team, able to build relationships and translate complex policy into clear advice, with desirable experience in a professional body, trade union, or dietetic setting.

Major Donor Manager

Salary: £42,000 - £45,000 per annum (DOE)
Location: Stevenage, Hertfordshire (Hybrid – minimum 2 days per week in the office)
Contract: Permanent, Full-time (37.5 hours per week)
Closing Date: Applications reviewed on a rolling basis
Occupational Requirement: Practising Christian (Equality Act 2010 Schedule 9 applies)

Build transformational relationships. Change lives.

At Mercy Ships UK, we're on an exciting journey of growth. With ambitious plans for the next five years, a growing supporter base and a renewed focus on philanthropy, we're looking for an experienced and passionate Major Donor Manager to help secure transformational support for one of the world's most impactful healthcare charities.

This is a unique opportunity to develop meaningful relationships with high-net-worth individuals and major donors, connecting them to a mission that brings hope, healing and lasting change to communities across Africa.

About Mercy Ships

Mercy Ships is a global Christian charity that uses hospital ships to deliver free, life-changing surgeries and healthcare services to people who would otherwise have little or no access to safe medical care. For more than 40 years, Mercy Ships has worked alongside governments and local healthcare professionals to strengthen health systems and create sustainable change.

Since 1978, Mercy Ships has:

• Impacted more than 2.88 million people
• Performed over 122,000 surgical procedures
• Delivered more than 556,000 dental procedures
• Trained over 55,000 healthcare professionals
• Worked in more than 55 countries around the world

Our mission is simple yet profound:

Following the 2,000-year-old model of Jesus, we bring hope and healing to the world's forgotten poor.

The Opportunity

As Major Donor Manager, you will play a key role in developing and growing Mercy Ships UK's major donor programme. Working closely with the Director of Philanthropy and Partnerships, you will build relationships with individuals capable of making five-figure gifts and develop tailored stewardship journeys that inspire long-term philanthropic support.

This is a highly relational fundraising role, ideal for someone who enjoys connecting with people, understanding their motivations and creating opportunities for transformational giving.

Key Responsibilities

You will:

• Develop and manage a pipeline of approximately 100 major donor prospects.
• Identify, research and cultivate new major donor opportunities.
• Build strong relationships with current and prospective supporters.
• Secure and steward five-figure gifts in support of Mercy Ships' programmes.
• Create personalised donor engagement and cultivation plans.
• Prepare compelling proposals, reports and impact updates.
• Represent Mercy Ships at donor meetings, events and networking opportunities.
• Collaborate with colleagues across philanthropy, marketing and communications.
• Use CRM data and insight to manage donor relationships and track progress.
• Support the delivery of ambitious fundraising and income targets.

About You

We're looking for a skilled relationship fundraiser who can demonstrate:

Essential Experience

• Proven experience securing and managing major gifts or high-value relationships.
• Experience securing four or five-figure gifts from individual donors.
• A track record of achieving income targets through relationship-based fundraising.
• Experience identifying and cultivating high-net-worth individuals.
• Experience building relationships with senior stakeholders or philanthropists.
• Strong experience using CRM systems to manage supporter engagement.

Essential Skills

• Outstanding relationship-building and stakeholder management skills.
• Excellent written communication skills, including proposal writing.
• Strong presentation and influencing abilities.
• Excellent networking skills.
• Ability to manage multiple priorities and relationships effectively.
• High attention to detail and strong organisational skills.

Personal Qualities

You will be:

• A committed Christian who supports the mission, vision and values of Mercy Ships.
• Passionate about seeing lives transformed.
• Self-motivated, proactive and results-focused.
• Professional, credible and confident when engaging external stakeholders.
• Collaborative, positive and adaptable.

Why Join Mercy Ships?

This is a rare opportunity to join a growing philanthropy team at a pivotal moment in our development. You'll have the chance to build meaningful relationships, secure transformational gifts and directly contribute to life-changing healthcare programmes across Africa.

Benefits Include:

• 25 days annual leave plus bank holidays
• Additional annual leave for length of service (up to 30 days)
• Up to 7% employer pension contribution
• £1,000 annual learning and development budget
• Employee Assistance Programme
• Free onsite parking
• Travel and training loan schemes
• Hybrid and flexible working arrangements

Additional Information

This role will involve regular travel for donor meetings and occasional evening and weekend events. There may also be opportunities for international travel.

Due to the nature of the role and the need to represent Mercy Ships authentically within Christian supporter communities and networks, there is an occupational requirement for the successful candidate to be a practising Christian.

Apply Now

If you are an experienced relationship fundraiser who is passionate about building meaningful donor partnerships and helping transform lives through healthcare, we'd love to hear from you.

Please submit your CV and a covering letter outlining your suitability for the role and your motivation for joining Mercy Ships UK.

Applications will be reviewed as they are received, and we reserve the right to close the vacancy early if a suitable candidate is identified.

Hope. Healing. Transforming Lives.

Mercy Ships UK

Location: Stevenage, Hertfordshire (Hybrid Working)
Salary: £40,000 - £45,000 per annum (DOE)
Hours: Full-time or Part-time (minimum 30 hours per week)
Contract: Permanent

About Mercy Ships UK

Mercy Ships is a faith-based international charity bringing safe surgery and healthcare to people living in some of the world's poorest nations. Through our hospital ships, Africa Mercy and Global Mercy, we deliver life-changing surgical care, medical training and healthcare system strengthening across sub-Saharan Africa.

As we continue to grow our supporter community and fundraising impact, we are seeking a passionate and experienced Legacy Manager to lead and develop our legacy giving programme.

The Role

This is an exciting opportunity to shape the future of legacy fundraising at Mercy Ships UK. You will be responsible for developing and delivering our legacy strategy, growing long-term income, stewarding supporters and managing legacy administration with care, professionalism and empathy.

Working closely with colleagues across Supporter Development, Communications and Marketing, you will help inspire supporters to leave a lasting legacy that will transform lives for generations to come.

Key Responsibilities

• Lead the development and delivery of Mercy Ships UK's legacy fundraising strategy.
• Grow legacy income and increase the number of confirmed legacy pledges.
• Manage a portfolio of legacy cases, acting as the key contact for solicitors, executors, beneficiaries and family members.
• Deliver engaging legacy marketing campaigns across online and offline channels.
• Develop meaningful stewardship journeys for legacy supporters and enquirers.
• Provide accurate forecasting, reporting and performance analysis.
• Ensure all legacy administration is managed sensitively, efficiently and in line with best practice.

About You

We are looking for someone who combines strategic thinking with excellent relationship-building skills and a genuine passion for supporter care.

You will ideally have:

• Experience working within the charity or not-for-profit sector.
• Experience managing legacy giving programmes and stewardship activities.
• Knowledge of legacy fundraising principles and best practice.
• Experience developing and delivering fundraising or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent communication skills and the ability to manage sensitive conversations with empathy.
• Experience using CRM systems, ideally Salesforce.
• An analytical approach with experience of reporting and forecasting.

Why Join Mercy Ships UK?

In return, we offer:

• 25 days annual leave plus bank holidays, increasing with service.
• Up to 7% employer pension contribution.
• Annual Learning & Development budget of £1,000 (pro rata).
• Hybrid working.
• Free onsite parking.
• Travel and training loans.
• Christmas office shutdown.
• The opportunity to play a key role in an organisation transforming lives through hope and healing.

Our Values

Following the model of Jesus, we seek to:

• Love God
• Love and serve others
• Be people of integrity
• Strive for excellence in all we say and do

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early should we appoint before the advertised closing date.

Help create a legacy of hope, healing and transformation. Join Mercy Ships UK and make a lasting impact on lives around the world. ������

Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can’t because they don’t have the opportunities to help them thrive. That is where transformational youth work comes in offering somewhere to go, something to do, someone to trust. 
 

The Trusts and Foundations Manager plays a pivotal role in the success of the Fundraising and Communications Directorate, and London Youth as a whole. In line with our fundraising strategy, you will be responsible for securing new five and six-figure corporate partnerships, achieving ambitious personal targets and contributing to our overall fundraising target of £6.9m in 2026. Your focus will be on high-value long-term strategic relationships with businesses generating both restricted and unrestricted funds as well as other non-financial benefits.

About the role – what you will be doing

You will: 

• develop and maintain an exemplary understanding of the needs of young people and youth organisations in London 
• proactively communicate the vision and mission, aims and work of London Youth to funders 
• undertake prospect research to identify new funding opportunities that increase restricted and unrestricted income 
• collaborate with teams from across London Youth to develop and submit high quality five and six figure applications to trusts, foundations, institutional funders, and livery companies 
• work with colleagues to find ways to increase income from existing funders 
• meet all KPIs and financial targets 
• provide first class stewardship to funders 
• maintain up-to-date records on all aspects of fundraising activity on Salesforce and SharePoint and produce regular reports/reports when needed 
• ensure agreements are in place with all funders and are recorded in line with our processes 
• take responsibility for your ongoing professional development 
• commit to and actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all duties and working relationships 
• reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues
• follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships. 

About you – what you bring to the role
The following attributes are required for the role.
 

Knowledge and Experience:

• track record of leading and securing five and six figure funding relationships with trusts, foundations, institutional funders, and livery companies 
• demonstrable knowledge of UK and London funders 
• ability to undertake rigorous prospect research and build and manage a robust pipeline 
• demonstrable relationship management skills 
• proven project management skills 
• experience of regularly recording and reporting on data 
• ability to interpret financial data 
• awareness of Fundraising Regulatory Framework 
• experience of acting as an organisational ambassador in a range of outward facing contexts 

Attributes and Behaviours:

• passionate and demonstrably committed to improving the lives of young people 
• outstanding written and oral communication skills 
• attention to detail 
• ability to prioritise workload 
• ability to work independently or with small or large groups of colleagues 
• ability to work in a changing and flexible environment 
• willingness to learn new skills 
• discretion and ability to maintain confidentiality 
• willingness to work occasional evenings or weekends at London Youth events. 

You will be able to demonstrate our values of being:

• ambitious
• collaborative
• inclusive
• accountable

Benefits

• Generous holiday allowance – 39 days paid annual holiday each year. If you work part-time, your holiday allowance (including closure days) will be proportional based on your working hours. 
• Additional leave granted to support voluntary activity.  
• Free access for you and your family to the Employee Assistance Programme  
• Free access to the ‘Headspace’ application for you and your family 
• Free Health Care Cash Plan  
• You’ll be working with a fantastic team of passionate colleagues across London Youth  
• You will be making a difference to the lives of young people. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have substantial experience working directly with individuals who present a wide range of support needs, risks, and aspirations for their future. They will be confident in delivering high‑quality casework, including key working, support planning, and risk assessments, with a strong focus on promoting independence and recovery. A solid understanding of issues affecting women experiencing domestic abuse, as well as knowledge of mental health, substance misuse, and the wider social factors impacting service users, is essential.

The role requires someone who is able to work collaboratively with a variety of external agencies, including Social Services, mental health teams, drug and alcohol services, and other community organisations. The candidate must be able to communicate effectively with professionals to ensure that support packages are well‑coordinated and that safeguarding responsibilities are met. A thorough understanding of safeguarding legislation and procedures, including child protection, is fundamental to the role.

The postholder will need strong knowledge of welfare benefits, housing legislation, and the practical steps involved in supporting women to secure and maintain safe accommodation. They must be able to work confidently within service specifications, quality frameworks, and organisational policies, ensuring accurate record‑keeping, case notes, and monitoring reports. Experience using computer‑based systems to record client information is therefore required.

A commitment to equality, diversity, and the rights of service users is central to the role. The candidate must demonstrate an ability to promote dignity, choice, empowerment, and co‑production in all aspects of their work, in line with The Hestia Approach. They should be able to support women in developing confidence, resilience, and peer networks, and be comfortable facilitating group activities, workshops, and community‑based initiatives.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Surrey Domestic Abuse Partnership is recruiting two posts – one in the East of Surrey (based in Redhill) and one in the West (based in either Guildford or Woking). Please indicate on your application which location you are applying for.

Surrey Domestic Abuse Partnership has been funded by the National Lottery fund to create a network of survivor voice and influence in the new local government structures that are being developed for Surrey. We are looking for two proactive, organised and relationship-focused Lived Experience Coordinators to make a success of this nationally important pilot project. You will lead the coordination, training and support for volunteer domestic abuse survivors who want to represent the voice and needs of domestic abuse survivors in Surrey’s new structures. Surrey Domestic Abuse Partnership is a group of independant charities working together to support survivors of domestic abuse across the county.

This job will suit you if you:

• Are passionate about the change that domestic abuse survivors can bring to communities
• Are a highly motivated organised coordinator
• Have a high level of attention to detail
• Have strong IT and communication skills
• Can identify and proactively overcome barriers to participatiion

This post is restricted to female applicants in accordance with Schedule 9 (part 1) of the Equality Act 2010

Please apply with a CV and covering letter stating:

• which location you are applying for and,
• relevant expertise and skills you bring to the role.

Closing date - 1st July 2026 Interview dates - 9th/10th July 2026

The Alliance

The Sexual Violence Alliance is comprised of seven organisations (The four London Rape Crisis Centres, Galop, Survivors UK, and Respond) working together to provide comprehensive support to victim/survivors of sexual violence across London. The alliance model enables us to draw on each member’s expertise and provide all victims/survivors with the specific care that is tailored to their needs. Navigators sit within each organisation in The Alliance and work alongside one another to support survivors of sexual violence.  

The Role

As this is a new role, we anticipate that the remit of the role will likely adapt in response to the support needs that are presented by service users and service delivery. We expect the post holder to contribute to the development of this role.   

The role of a Rapid Response ISVA is to provide advocacy, practical, and emotional support to survivors who have experienced any form of sexual violence, recent or historic. You will also ensure that survivors are aware of their rights, options, and entitlements, and support them through any stage of the criminal justice system.  

The post holder will ensure a quality service is provided to survivors by covering cases at short notice and providing support for those that are not able to access immediate ISVA support. You will ensure that timely advice is provided to survivors on the waiting list.  

This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.

For more information on this role please download the attached job description. 

Location Galop’s offices are located in London. This role will have the option of hybrid working with at least 2 days per week in the office.

Hours Full time (35 hours per week)

Contract Permanent

Reports to Sexual Violence Advocacy & Support Manager

Salary You will start on scale point F1 at £32,626.66 (including £4,296.25 London Weighting for those working in our London office)

Closing Date  Applications are now open on a rolling basis. First round interviews TBC and will take place via Microsoft Teams. 

Questions? If you have any questions or would like to discuss the role further prior to application, please contact us.

REF-229 181

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Wimbledon. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. 

This is your chance to play a part in the fundamental change we are striving to achieve. 

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people.

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset 

Any applications submitted without a supporting statement will not be considered

 

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you looking for variety, flexibility and opportunities to use your broad range of creative skills?  Working for DFN will give you all this and the opportunity to impact the lives of the most vulnerable in India.

DFN UK – Dignity Freedom Network – is a UK charity helping to bring dignity and freedom to the poor, the marginalised and the outcastes in India. Indian colleagues and volunteers deliver impactful education, health, protection and economic empowerment programmes - the ladder needed by those we seek to help to overcome the barriers they face. Working in large cities and in rural villages, with young children and new mums, with women who have experienced exploitation, and families facing discrimination and prejudice, we work to champion those society sidelines, including those from low caste and tribal backgrounds. 

In the UK we raise awareness and raise support.  As our Marketing and Communications Manager you will prepare our key messages and external communications.  You will coordinate our content and prepare and oversee digital platforms.  You will be pivotal to our public fundraising and provide an engaging and authentic window into the lives of those touched by DFN's work in India.   We are looking for someone who will enjoy a role in which every day is different. There will be appropriate support but room for you to innovate and develop. With a hybrid role, you will enjoy a flexible working arrangement to suit your needs.

Your main duties will be:-

• Contributing to the communications and marketing strategy - developing and delivering plans to support this
• Producing high quality content for a range of channels including website, newsletters, social media, and email campaigns
• Preparing videos and key products such as our Annual Report
• Overseeing our content management - reports, videos, images and stories
• Supporting fundraising with appeal copy and materials for donor campaigns and reports. 

We are a small happy team with a big heart for the work and this is really important to us, as is our Christian motivation.  If you work for DFN you will join a committed team who pray for our work and believe everyone is created in God's image.  You will be the sole employee devoted to marketing and communications but will work closely with the CEO and colleagues. 

The role is broad and we appreciate that you may not have all the skills we are looking for but if the work motivates you, our culture appeals and you have some sound experience please apply.  We can supplement skills with training, outsourcing and volunteer support, as required.   The role is part-time - between 15 to 23 hours per week. You will need to be able to travel to Stafford 3-4 times per year. 

To find out more read our Job Description and Person Specification. To apply please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification. Applications will be reviewed on a rolling basis.

Why you will enjoy working at DFN:- Our staff describe the team as ‘caring and supportive’. They speak of the ‘motivating’ work ‘helping to make a difference in the lives of others in areas that I can easily take for granted every day - education, freedom, employment and healthcare.’ 

Resident Engagement Officer

Location: Home Based, covering theNorth East

Salary: £32,300 per annum plus £3,715 car allowance

Vacancy Type: Permanent, Full Time

It matters. So we’re bringing it closer to home.

Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.

That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.

We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn’t just gather feedback, but turns it into meaningful change for customers and neighbourhoods.

This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day.

What you’ll be doing

You’ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities.

In this role, you will:

• Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight
• Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups
• Turn customer feedback into clear, actionable insight that drives service improvements
• Support colleagues across the organisation to engage effectively and confidently with customers
• Coordinate and support customer panels, forums and scrutiny groups
• Capture, analyse and share feedback to influence decision-making at all levels
• Promote engagement opportunities using a variety of channels to maximise reach and inclusion
• Work collaboratively across teams to ensure customer voice leads to real, visible change
• Represent Stonewater within local communities, partnerships and events
• Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations

What you’ll bring

You’re someone who connects easily with people and genuinely cares about making a difference.

We’re looking for:

• Experience in customer engagement, community work, or customer service
• Strong communication skills, with the ability to engage a wide range of audiences
• A natural ability to build trust and rapport with customers and community groups
• Good organisational skills and attention to detail
• An understanding of housing services or a strong willingness to learn
• A clear commitment to equality, diversity and inclusion
• Confidence working independently while staying connected to a wider team
• IT confidence, including using digital tools to support engagement

Location and flexibility

This role is home based, but you’ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality.

Why join us?

At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”

This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you.

Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Purpose of Post:

To act as a key point of support for adults experiencing trauma and complex mental health needs, promoting recovery, resilience, and improved wellbeing through person-centred and trauma-informed approaches.

To work collaboratively with service users, colleagues, and partner organisations to develop effective support pathways and improve access to community-based mental health and wellbeing services.

To provide tailored emotional, practical, and psychoeducational support that empowers individuals to achieve their goals, strengthen coping strategies, and increase their independence and community engagement.

To deliver high-quality, outcome-focused interventions, whilst ensuring effective monitoring, evaluation, safeguarding, and reporting in line with organisational and funding requirements. 

For a more detailed job description, please see the attached document. 

Interviews will be held on Friday 10th July

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Business Support Officer
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £37,198 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Business Support Team.

The post holder will lead the operational delivery of a range of activities for the Business Support Team, working closely with peers to provide coherent, consistent support to delivery teams. This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates with business administration, facilities and organisation as well as project and event support.

A key requirement of the role is the ability to deliver consistent, high-quality outcomes at scale. The post holder will provide hands-on decision making across triage, planning, delivery and evaluation. They will work with cross-functional teams and external stakeholders, managing and directing the work of multiple concurrent activities in a fast-paced environment.

The role requires end-to-end ownership of tasks and projects, alongside strong stakeholder engagement, effective people management of a small team of staff, and the ability to balance competing priorities.

Financial oversight, including budget management and risk mitigation is essential to ensure efficient and sustainable operations.

The post holder will also work closely with peers to drive a culture of continuous improvement informed by a strategic, systems thinking and data driven mindset to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am, Monday 6th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Age UK has an exciting opportunity to join their fantastic team in Neath, Port Talbot!

We are recruiting for a Shop Manager to manage the day to day running of our Neath store.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

Our Neath store sells a wide range of donated items including clothing and furniture.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.