Entry level jobs
Details:
Salary: £55,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London.
For this role, we expect someone to come into the office in London at least one day each week, when most of the team is likely to be in. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Midnight on Sunday 30 November 2025.
Interview dates: We expect to hold first interviews over Teams on Tuesday 9 to Thursday 11 December 2025.
Second interviews will take place in-person at our London office week commencing 15 December 2025 – exact date TBC.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
We are looking for someone with impressive programme management and change management experience, who can lead through others. Someone who is both attentive to detail, and an expert communicator.
You will lead a team of four experts in project and event management, who support clinicians and specialist advisors to deliver truly impactful programmes, projects and networks, with and for the hospice sector.
You’ll shape our approach to programme management across the team, developing and embedding ways of working that give our work consistency, quality and meaningful results.
You will also spearhead the delivery of two new, vital programmes of work - supporting the wellbeing and professional development of the hospice workforce, and improving access to quality hospice care for people experiencing socio-economic disadvantage.
Perhaps you’re working in the charity and/or healthcare sector already, or you might bring senior programme management experience from other fields.
Either way, you’ll become part of a close, 17-strong Programmes Team at Hospice UK. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by midnight on Sunday 30 November 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Sunday 30 November 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Highbury Grove Recovery House in London.
Sounds great, what will I be doing?
The role centres on ensuring the safety, security, and wellbeing of service users and the building during night hours, while delivering person-centred support. Key responsibilities include co-producing risk assessments, crisis and safety plans with service users and professionals, providing tailored support around health, wellbeing, substance misuse, and mental health relapses, and assisting individuals to achieve positive outcomes. Alongside crisis management and reporting, the role also involves caretaking and housing management duties such as flat checks, health and safety monitoring, CCTV supervision, emergency alarm checks, nightly cleaning tasks, and regular building patrols to maintain a safe and supportive environment.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
This role requires demonstrable experience in supporting people with mental health and complex needs, ideally including those with substance misuse issues, alongside a strong understanding of recovery approaches, co-production, and the wider legislation relevant to mental health crises such as welfare reform, the Care Act, and housing pathways. The candidate must be able to engage service users in assessments, co-produce and review support and safety plans, and deliver activities that reduce anxiety, build confidence and self-esteem, and promote a self-defined recovery journey. They should be motivated to maintain high standards in often unpredictable or challenging circumstances, have strong IT skills including MS Office and case management systems, and possess knowledge of building safety and basic repair issues. Flexibility is essential, with the ability to work evenings, weekends, and bank holidays, alongside the capability to handle and record financial transactions accurately, all supported by excellent spoken and written communication skills.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



About Resource Futures
We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.
Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.
The opportunity
Education is central to our vision for the future. Our team focuses on equipping young people and their wider school and home communities with knowledge, understanding, skills, values and attitudes that promote sustainable development and care for the world’s people and resources.
The Resource Futures Education Team has worked over the past 17 years in developing and delivering high quality Education for Sustainable Development programmes, specialising in waste issues.
Your role will be part of the education team in Devon who enable schools and young people to develop more sustainable practices and lifestyles, specifically within the areas of waste reduction, reuse, recycling and composting.
Our ideal candidate will live in or around the East Devon / Exeter / Teignbridge area, where the majority of delivery will take place, with some home working. For the successful candidate, there may be an opportunity to expand the number of hours you deliver on a short-term basis, dependent on funding opportunities.
What you will be doing
· Develop and deliver high quality education programmes in schools on the 3Rs – reduce, reuse and recycle - and composting, to include:
o Leading workshops, assemblies and waste audits.
o Advising school staff (including senior staff, cleaners, caretakers, kitchen staff and other non-teaching staff) on educational and practical waste issues.
o Support or lead school visits to waste management facilities such as recycling centres and energy from waste (EfW) plants.
· Recruit schools to the programme and ensure bookings, administration and preparation are undertaken to a high standard.
· Develop new learning and teaching materials to support the programme, including physical and e-resources.
· Create and maintain effective relationships with Devon County Council, district councils and other relevant organisations.
· Assist schools in the practicalities of setting up and maintaining their recycling and composting systems, in liaison with district councils.
· Work in partnership with Devon County Council to run events, competitions and teacher training courses.
· Develop effective and supportive relationships with primary, secondary and special schools across the Devon area.
· Keep accurate records of work, including data on schools visited and waste audit results.
· Monitor and evaluate the programme, including contribution towards the written annual report.
· Liaise with other Resource Futures colleagues on project tasks, such as publicity and promotion.
· Contribute to the Recycle Devon and Zone websites, School Sustainability Bulletin and social media where required.
· Help schools to access resources to write and implement climate action plans.
· Keep abreast of new developments and ideas in education, particularly education for sustainable development.
· Represent Resource Futures at external meetings.
· Identify opportunities for business development.
· Any other tasks as deemed appropriate to this post.
Enhanced DBS (Disclosure and Barring Service) employers check will be carried out for this role.
The essentials
· Previous experience working in or with primary schools, or experience or training in a relevant subject or area.
· Knowledge of education in schools including the National Curriculum.
· Demonstrable knowledge of sustainable resource and waste management issues and solutions, including composting.
· Demonstrable knowledge of and/or experience in education for sustainable development.
· Experience of monitoring and evaluation processes.
· Experience of developing learning and teaching materials.
· Excellent written and verbal communication skills, as well as presentation skills.
· Great interpersonal skills to motivate others.
· Ability to work effectively on own initiative and as part of a team.
· Ability to perform calmly under pressure.
· Willingness to deliver workshops and activities outdoors as well as indoors.
· Competent IT user, particularly Microsoft Excel, Microsoft Word and PowerPoint.
· Current full driving licence with own transport or ability to travel easily in and around Devon. As this role will mainly take you to East Devon, Teignbridge and Exeter (as well as home working), you will need to be within easy commuting distance of these areas.
· Commitment to education and sharing expertise.
· Imaginative and resourceful as well as enthusiastic and constructive.
· Access to a compost bin/heap for some of the workshop delivery.
Great to haves
· Qualified teacher status (QTS).
· Experience of working in or with secondary and special schools.
· Knowledge of energy and carbon management issues and solutions.
· Experience of partnership working with Local Authorities and Districts or similar local organisations.
· Business development skills.
· Knowledge of other IT packages e.g. Canva, Eventbrite, Mailchimp and SurveyMonkey.
· Knowledge of climate action plans in education settings.
Benefits
· Embedded flexi working culture.
· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
· Enhanced maternity and paternity pay.
· Enhanced sick pay.
· Scottish Widows pension plan – the company will match up to 7% of your contribution.
· Group life assurance cover.
· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
· A cycle to work scheme for all and on-site showers at the Bristol office.
· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.
· Paid professional membership such as CIWM or ISEP.
· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
· Two annual team activity days, each followed by evening socials.
· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.
· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.
We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.
We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.
We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.
Please apply via our website link by 9am on Monday 1st December 2025. Please let us know if you would like to submit your application in a different format. Interviews for this role will be held at Pinbrook Recycling Centre in Exeter on 11th and 12th December 2025.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Marketing Manager
Department: Communications and Marketing
Salary Range: up to £34,000 based on skills and experience.
Location: London Office
Contract: Fixed Term, Maternity Cover for up to one year, with an expected six month minimum period
Right to work in the UK is required, as sponsorship is not available for this role.
About RUSI
The Royal United Services Institute (RUSI) is the world’s oldest, and the UK’s leading, independent think tank engaged in cutting edge research in defence and security. Its mission is to inform, influence and enhance public debate on a safer and more stable world. RUSI is a research-led institute, producing independent, practical and innovative analysis to address today’s complex challenges.
About the role
This is a key role within the Communications team at RUSI, focused on collaborating with colleagues within the team and across the Institute to ensure all research outputs are effectively promoted across various channels. You will be the main communications point of contact for our seven research groups, requiring you to develop a deep understanding of our research portfolio and devise and manage plans to significantly increase the impact of RUSI’s research.
Key tasks
Providing cover for maternity leave, the role will include, but not be limited to:
- Serve as the primary point of coordination for the Communications team, streamlining communications and lines of effort between research and communications teams.
- Lead the management of the Communications team's forward planner. You'll coordinate with other supporting functions including Publications and Events to proactively capture upcoming content, and ensure this information is shared effectively.
- Lead the development and execution of communications plans for new research reports and activities, overseeing the entire project lifecycle.
- Manage the plans for upcoming publications by collaborating with the Head of Research Governance and Editorial Publications. Proactively schedule meetings with researchers at key points in the publication timeline.
- Oversee the logistical and administrative needs for research communication plans, including calendar management for key personnel, preparing post meeting materials, and overseeing project correspondence to ensure seamless communication.
- Coordinate with the publications team to set strategic release dates for publications, aligning with the institute's overall calendar and major events.
- Manage the publication of web content for various RUSI outputs, primarily podcasts by overseeing updates and maintenance to ensure accuracy, timeliness, and optimal performance.
- Support the Marketing Manager in the promotion of events across multiple channels, including drafting and scheduling email campaigns, reminders, and follow-ups, as well as contributing to wider promotional activity.
- Assist the Marketing Manager in coordinating with other teams to prepare newsletters and managing distribution to the appropriate mailing lists.
The above list of duties is not exhaustive; the post-holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role.
Person Specification
Essential skills and experience:
- Able to work independently and as part of a team, quickly forming effective relationships with colleagues and other teams. The role requires close coordination with our research, publications and events teams and within the communications function
- Ability to manage multiple projects simultaneously, track deadlines and coordinate activity across different teams.
- Ability to take complex topics and be creative in packaging them for different audiences, making them accessible to both experts and non-experts.
- Experience with CRM Systems: Familiarity with Customer Relationship Management (CRM) tools for managing contact databases and segmenting email audiences.
Desirable skills and experience:
- Direct experience working within a think tank, academic institution, or policy-focused NGO, ideally in a communications capacity, is a significant plus.
- Email Marketing Experience: Practical knowledge of using Email Service Providers (ESPs, e.g.: Mailchimp), for drafting, scheduling, and deploying email newsletters.
- Social media management and analytic tool experience: preferably Sprout.
- Basic Design Skills: Competence with design tools (e.g., Canva or Adobe Creative Suite) for creating basic visual assets like social media graphics, simple charts, or report covers.
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values
Benefits
- 25 days annual leave (rising with service)
- Generous pension contributions at 6% employer contribution,
- Access to 24/7 Employee Assistance Programme
- Access to free access to RUSI's world leading programme of events and conferences, research materials and library
- Discretionary closure days over Christmas
- Trained Mental Health First Aiders
- *Enhanced sick pay
- *Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions to submit:
- Your CV.
- Cover Letter, no longer than 1 page, explaining your interest in the role and any significant relevant skills and/or experience.
The closing date for applications is 23:59 on 30th November 2025.
Please DO NOT submit multiple applications for this vacancy. We no longer accept applications to our recruitment mailbox, applications received in our mailbox will not be processed.
Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted candidates will be contacted.
Equal Opportunity and Values
At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.
We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.
The purpose of the role is to manage and grow a portfolio of trust supporters that donate towards a range of important programmes and initiatives at the NT. The post-holder will typically raise gifts of up to £75,000, with an ambition to work on larger applications in due course.
The successful candidate will have the following:
- Proven track record of securing support from charitable trusts, or equivalent experience.
- Excellent proposal and report writing skills.
- Experience of understanding and influencing a wide variety of stakeholders: internal and external, and at different levels of seniority.
- Experience of working proactively and collaboratively to achieve team goals.
- Experience of managing a busy workload.
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 24th November 2025 at 10:00am.
Do you thrive on building meaningful relationships? Are you passionate about making a difference through fundraising, marketing, or customer service? Do you have strong local knowledge of Derbyshire and its communities? If so – this could be your perfect role!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
As our service continues to grow, we're looking for a passionate and people-focused Community Fundraiser to join our friendly, driven and dynamic Income Generation & Marketing Team – and help us reach even more families.
Location: You will be based at the Hospice in Loughborough full time for the first six months, moving to a hybrid contract thereafter.
There is a requirement to travel around the East Midlands – mainly covering Derbyshire and Northwest Leicestershire (Coalville, Ashby) – for events, meetings and community engagement.
Hours of work: 37.5 hours per week – Monday to Friday, 9:00am–5:00pm, with occasional evening and weekend work to support events and fundraising activities.
About the role
As Community Fundraiser, you will be responsible for delivering relationship fundraising activity within the Derbyshire area. This includes building and managing relationships with:
· Community Groups
· Schools
· Local Authorities
· Community-based Businesses
· Individual Supporters
With a focus on generating income, you'll work to strengthen connections and inspire people to support Rainbows through donations, events, and volunteering.
Some of the key responsibilities include (but not limited to):
· Growing income by developing relationships with supporters in your area.
· Maximising donor engagement, retention and loyalty through meaningful relationship management.
· Coordinating and delivering community fundraising activities and supporting third-party fundraisers.
· Ensuring compliance with the Fundraising Code of Practice.
· Maintaining accurate records and data using our CRM system.
· Collaborating with colleagues to deliver tailored communication and cultivation strategies.
· Recruiting, training and supporting proactive volunteers to represent Rainbows in the community.
- Further responsibilities in the role can be found by downloading the Job Description.
Requirements
· A fundraising, customer-facing sales, or marketing role.
· Building relationships with individuals from all walks of life.
· Delivering presentations or speaking confidently to groups.
· Communicating clearly and effectively – both in writing and verbally.
· Further requirements can be found by downloading the Person Specification.
Our Benefits include:
· Free onsite parking at the Hospice, Lark Rise, Loughborough.
· Hybrid working location after 6 months (Need to be in the Hospice to start with).
· Eligibility to join blue light card discount scheme and Company Shop.
· Healthcare Cashback plan.
· Life Assurance.
· 27 days holiday plus bank holidays.
· Contributory pension scheme or Salary Sacrifice Pension Scheme.
· Affordable meals at the Hospice, Lark Rise, Loughborough.
· Free Tea, Coffee and Fruit whilst at the Hospice.
· Free access to an employee assistance programme.
· Wellbeing support and access to Mental Health First Aiders.
· Unofficial benefits: Fun events, All staff away days, Guest visitors.
For further information about this role and the responsibilities please contact Gary Farnfield, Community Fundraising Manager.
To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team.
This role is subject to a Standard DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.
Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.
We’re looking for a Communities Development Coordinator to support, develop and grow student-led societies, sports clubs and other communities at Arts SU. This role is all about helping students get involved, whether that’s through joining a student group, planning and running events or stepping up as a student leader. You’ll be the first point of contact for over 100 student groups, providing tailored support, training and advice to help them thrive. From processing finance requests and booking spaces to helping deliver key events like Welcome Fair, Varsity, and Awards, you’ll make sure students and colleagues have what they need to succeed. You’ll oversee student group elections, manage the promotion of opportunities, and work with colleagues across UAL to create inclusive spaces where students are welcomed and engaged.
We want someone organised and approachable, who loves working with students. You should have experience planning and delivering events or projects, and ideally some knowledge of community development in education or the third sector. Good communication skills are key – you’ll be supporting a wider range of student leaders and need to explain processes in simple accessible ways. You’ll also need to be confident working with budgets and able to manage competing priorities. Flexibility and a positive, problem solving attitude are essential, as you’ll often be working on multiple tasks or helping students troubleshoot challenges. More importantly, you’ll be someone who values inclusivity, enjoys collaborating with colleagues and students, and doesn’t mind working the occasional evening or weekend when big events are happening.
JOB PURPOSE
• Engage students to participate in activities and events by supporting and developing student-led societies and sports clubs, volunteering and other student communities.
• Provide accurate, consistent and innovative support to the 100+ groups, committees members and group members.
• Support the delivery of variety of student-led events and activities, empowering and enabling student leaders.
Benefits and Perks
In return for your passion and experience, we offer:
- A summer 4-day working week – we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- Enhanced maternity leave
- Family-friendly employer
Application Closes: 24th November at 9am
Interviews: 5th and 8th December
The client requests no contact from agencies or media sales.
PAC-UK Adoption Support Worker
Service: PAC-UK
Location: Hybrid with travel across Yorkshire
Hours: 37 hours per week (full-time)
Salary: £32,635 - £36,158 FTE per annum
Contract type: Permanent
Are you a skilled practitioner with excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.
Who we are
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 200 community-based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
About the service
Our adult adoption support service works primarily with adopted adults and birth families. Adopted adults can access their records and receive an intermediary service and be supported through a reunion. Birth families are supported at the time of losing children to adoption, helped to stay in touch through letterbox and can potentially also have an intermediary service towards reunion.
Your skills
We are looking for a Social Worker or Counsellor, who has experience of working directly with those affected by adoption. You will have experience and knowledge of adoption law and practice and able to liaise with partner agencies to deliver the service in North and West Yorkshire.
You will be a dedicated and enthusiastic professional who is committed to improving the outcomes for adoptive and birth families, adopted adults and relatives. You will also have strong verbal and written communications skills and be able to deliver the service to a high standard.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you?
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Sunday 16th November 2025
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Substance Misuse Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Substance Misuse Worker
Location: Catford, Lewisham (Approximately 11 minute walk from Bellingham Station - Thameslink and Southeastern rail services) - The service works across two properties which are located in close proximity to each other. This service has step free access.
Salary: £29,000 (Full Time Equivalent)
Shift Pattern: 22.5 hours per week, Monday to Friday 3 days a week which can be discussed directly with the hiring manager at interview
About the role
We’re looking for a Substance Misuse Worker with experience in mental health and substance use to join our Catford team. Based in a 24 hour residential service, you’ll support adults with severe and enduring mental health needs through rehabilitation and recovery focused support, using your specialist knowledge to help residents and the team overcome personal challenges.
You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will be a specialist in comorbidity, supporting the team to achieve positive outcomes for our residents. Some of your duties will include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
- Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
- Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
- Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
About you
We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. Qualifications are desirable if paired with practical experience which is relevant to this role. We look at individual characteristics with the ability to engage with various people who may not want to receive the support, able to build trusting professional relationships, and able to demonstrate resilience, solve challenges, and be proactive. If this sounds like you, take a look at the further criteria:
- Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
- Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
- Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
- A commitment to promoting recovery, harm reduction, and active involvement in care planning
- Ability to apply relapse prevention models to promote sustained recovery and harm reduction
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Communications Officer
This is a varied and dynamic role for someone who loves storytelling, has a flair for creative content, and enjoys working collaboratively.
RESPONSIBLE TO: Brand and Marketing Manager
HOURS: Full-Time (9am-5pm, Monday-Friday)
JOB LOCATION: Hybrid - home and min 2 days in the office (Amersham, Buckinghamshire)
SALARY: £30,000 pa
PENSION: 7% non-contributory
About us
Roald Dahl’s Marvellous Children’s Charity provides specialist nurses and life-changing support for seriously ill children. Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions. For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals.
Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control. Our vision is that every seriously ill child deserves a Roald Dahl Nurse to make their lives more marvellous.
About the role
The Communications Officer will play a key role in sharing the stories and impact of Roald Dahl’s Marvellous Children’s Charity, helping to raise awareness of our work supporting seriously ill children and their families across the UK. Working closely with the PR Associate and Brand & Marketing Manager, this role will deliver creative, high-quality communications across media, digital, and print channels. From crafting compelling stories and press materials to supporting digital campaigns and website content, the Communications Officer will help ensure our brand and messages reach and inspire key audiences.
This is a varied and dynamic role for someone who loves storytelling, has a flair for creative content, and enjoys working collaboratively. The successful candidate will support press and PR activity, develop engaging materials for fundraising and awareness campaigns, and manage relationships with celebrity supporters and influencers. With opportunities to contribute to national campaigns, Royal events, high-profile partnerships, and develop their skills along the way, this role offers the chance to make a tangible difference to the lives of seriously ill children and their families.
Key Responsibilities:
PR & Media Support
• Work closely with the PR Associate to coordinate and facilitate PR and media activity.
• Draft press materials including press releases, media statements, and briefing notes.
• Support in identifying media opportunities and nurturing media relationships.
• Monitor media coverage and track PR outputs for reporting and evaluation.
Content Creation & Copywriting
• With direction from the Brand & Marketing Manager, produce engaging and brand-aligned copy for social media, website, email marketing, fundraising materials, and promotional collateral.
• Develop case stories with our families for fundraising reports and to support media, fundraising, and stakeholder communications.
• Contribute to blog creation, news updates, and storytelling content that showcases organisational impact.
Digital & Website Management
• Work with the Brand & Marketing Manager to support in managing website updates, ensuring content is current, compelling, and aligned with campaign priorities.
• Upload blogs, news articles, and multimedia content to digital platforms.
• Liaise with internal teams to ensure digital content reflects ongoing organisational activity.
Celebrity/Influencer Engagement
• Manage and coordinate the organisation’s celebrity and influencer programme of activities.
• Support in identifying potential ambassadors and maintaining existing relationships.
• Assist in developing content and opportunities that drive ambassador engagement and visibility
Campaigns, Assets & Marketing Materials
• Support the development and production of communications assets, including leaflets, brochures, event materials, and fundraising collateral.
• Work collaboratively with designers, photographers, videographers, and agencies where required.
• Ensure all content adheres to brand guidelines and tone of voice.
Reporting & Evaluation
• Track and record PR, media, and digital activity to support reporting on reach, engagement, and impact.
• Contribute insights and updates to internal and external performance reports.
General Communications Support
• Assist in campaign planning, story gathering, and content scheduling across multiple channels.
• Liaise with internal teams to source content, success stories, quotes, and data for communications purposes.
• Support the wider communications and fundraising teams in delivering integrated campaigns, events and other initiatives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Health & Safety Coordinator
This is a fixed term contract for 12 months max, to cover maternity leave.
The hours are 37.5 hours per week, Tuesday - Saturday
The role:
The Health & Safety Coordinator will provide support across the Rothschild Foundation to ensure that all appropriate health and safety, risk management, and related compliance systems and procedures are in place, reviewed and updated regularly.
This role is responsible for producing incident reports and submitting RIDDOR reports, undertaking weekly and quarterly playground inspections, as well as responding to all queries - both internally and externally - relating to health and safety.
Key Responsibilities:
- Conduct investigations into workplace and visitor incidents, and be directly responsible for the necessary record keeping and any claims management.
- Working with the Security Department, and supporting as required with fire testing and safety. You will work with the Head of Security on disaster planning and the disaster team in general
- Ensure contractor management policy is followed, and new contractors are onboarded correctly with all documents checked
- Undertake weekly and quarterly routine inspection of the children’s woodland playground at Waddesdon Manor, ensuring all paperwork is completed, reporting any required works, and liaising with ROSPA and the insurers during their annual inspection
- Make the action points for the H&S Committee meeting, distribute these in a timely manner, and support preparation of the agenda in advance of the meeting
- Ensure Heads of Departments update and maintain all risk assessments for their business area and that record of awareness forms are completed annually, and remind Heads of Department about conducting new activity risk assessments
- Coordinate mandatory training for the Rothschild Foundation using the e-learning system and regularly produce reports on staff members that have not completed the required modules and flag to the relevant line manager
You will be a great fit if...
You have great attention to detail and excellent record keeping skills, as well as 2 years of relevant work experience in a similar role. You'll have experience working in health and safety and the ability to process incident reports and undertake inspections.
Rewards for working with us:
- Waddesdon Discounts
- National Trust Staff Card
- 25 days annual leave per year plus 8 public holidays pro-rata
- Enhanced Sick Pay
- We will top up your pension by matching any contribution you make up to 10% of your basic salary
- Mental Health and Wellbeing Support
To see the full job description, please see the attachment. TO APPLY, please submit your CV and Covering Letter explaining how your skills match those outlined above.
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.



The role is to support the Head of Fundraising Volunteering and Communications to achieve the overarching fundraising strategy, maximising opportunities for income generation as well as strategic aims for SIFA Fireside.
As part of a small team, the post holder will be responsible for managing all supporter and donation information on the fundraising database, regularly importing payment data from a range of sources and leading on the monthly reconciliation process. The post holder will also provide data selections and reports for SIFA Fireside’s supporter mailings and campaigns. When required, they will co-ordinate and support campaigns
Key tasks:
1. Planning and delivering fundraising projects and campaigns, awareness events and legacy campaigns.
2. Building and maintaining excellent relationships with donors including regular Open Weeks.
3. Working with the Communications Assistant to produce assets and distribute social media content related to fundraising.
4. Supporting with managing fundraising volunteers to include Corporate Volunteer Teams and conversion to individual givers.
5. Maintaining fundraising webpages and maintaining external donation platform accounts.
6. Managing and updating fundraising resources and literature including digital, print, t-shirts, and collection tins.
7. Overseeing the recording of all payment and donor data in our CRM database Beacon, including importing donations from a range of platforms.
8. Overseeing the processing of Gift in Kind donations, running associated campaigns and scheduling callouts for needed items.
9. Managing the storing of Gift Aid declarations, talking to donors knowledgeably about tax effective giving and submitting monthly Gift Aid submissions to HMRC via Beacon.
10. Producing and monitoring fundraising KPIs.
11. Acknowledging all donations, new and cancelled regular donors and external fundraisers and providing stewardship with external fundraising events and collections.
12. Monitoring the fundraising inbox and distributing supporter communications via email and MailChimp, while managing supporter contact consent and updating SIFA Fireside’s mailing list.
13. Ensuring work is carried out in accordance with the fundraising regulator and GDPR and always working within charity legislation and best practice.
14. Providing support to the Head of Fundraising and Communications with ad hoc requests for data on finances, donors, and charity services.
15. Undertaking any other reasonable duties that may be required to support the admin team.
*This is not an exhaustive description of the job. Aspects will change over time and the job holder is expected to contribute to its development and progression.
Working conditions:
The Fundraising Officer post will be based at 48-52 Allcock Street, Digbeth, Birmingham B9 4DY, however there can be some flexibility dependent on the weekly schedule and agreement with your line manager.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for Employment Specialists to play a pivotal role in our Connect to Work service in Merton.
Sounds great, what will I be doing?
As a key member of our team, you'll work across the local Primary Care Networks, Talking Therapies services, community organisations and in close collaboration with Working Well Trust, Mencap, and Ingeus. You'll be the bridge between health and employment, empowering individuals to find, stay in, or return to work, and supporting employers to create inclusive workplaces. This is a community based role covering the Merton borough and travel is expected throughout the borough to meet the needs of the clients.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have extensive experience supporting individuals with mental health conditions, disabilities, and other barriers to employment, with a strong understanding of their needs in finding, returning to, or retaining work. Skilled in health, social care, and employment support settings, you are knowledgeable about the Individual Placement and Support (IPS) model and committed to delivering services aligned with its principles. You bring excellent interpersonal and communication skills for building trust with clients, employers, and partners, alongside strong administrative and digital capabilities, including CRM/NHS systems and Microsoft Office proficiency. Adept at managing dynamic caseloads and meeting performance targets in fast-paced environments, you demonstrate a commitment to equality, diversity, and inclusion, and flexibility to travel within Merton. Desirable strengths include direct IPS delivery experience, local service knowledge, employer engagement for inclusive recruitment, understanding of welfare benefits, and lived experience of mental health challenges or disability.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day with PDSA
At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.
If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.
About the role
You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.
Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.
Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.
What you’ll do
- Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
- Handle inbound calls related to fundraising with empathy and professionalism.
- Achieve personal and team income, service and quality targets.
- Build positive relationships with supporters through excellent communication and listening skills.
- Ensure accuracy and compliance with Data Protection and fundraising regulations.
- Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.
About you
You’ll bring:
- Experience working towards financial or operational targets.
- Excellent telephone and listening skills, with the ability to build rapport.
- A positive, solutions-focused approach.
- Confidence using computer systems and managing data accurately.
Desirable experience includes:
- Customer service or complaint handling.
- Fundraising, sales or supporter engagement.
What We Offer
We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.
In addition to being a great place to work, we offer a wide range of benefits, including:
- 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
- Special days off, including:
- A paid Volunteering Day
- A Celebration Day for something meaningful to you
- A dedicated Wellbeing Day to focus on yourself
- Generous pension scheme – up to 10% employer contributions
- Free Life Assurance (4 x annual salary)
- Enhanced family leave (maternity, adoption & paternity)
- Retail, travel & leisure discounts through Fetch platform
- 15% discount on PDSA Pet Insurance plus access to staff vet services for pets
About PDSA
As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at a pivotal moment as we transform 100 years of sight loss support for the digital age. You'll be the reassuring first voice for people navigating technology challenges, helping them discover independence they didn't know was possible.
This isn't your typical customer service role. At BWBF, you'll support people with sight loss as they explore technology, and connect with the digital world. Every call matters - from helping someone hear their first audiobook to guiding them through video-calling their grandchildren.
Working with our distributed team across the UK, you'll handle enquiries with empathy and efficiency, knowing that your patience might be the difference between someone giving up on technology or discovering new freedom. You'll collaborate with our Service Delivery team to ensure every person gets the right support at the right time.
We need someone who combines natural warmth with practical problem-solving, who finds satisfaction in small victories, and who understands that behind every technical query is a person seeking independence.
In return, you'll gain skills in assistive technology, work flexibly with a supportive team, and go home knowing you've genuinely improved lives. This is meaningful work with tangible impact.
The client requests no contact from agencies or media sales.

