Jobs
Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.
The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.
Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.
Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.
As Philanthropy Manager, you will:
- Develop and implement Operation Smile UK’s major donor strategy alongside the Director of Partnerships
- Identify and cultivate new major donor prospects through research, networking (internally and externally) and peer-to-peer introductions through supporters and board members
- Steward a small but warm portfolio of existing donors while focusing primarily on developing new prospects, delivering full lifecycle stewardship from cultivation through to long-term relationship management
- Develop compelling restricted funding propositions aligned with programmes, including geographically or thematically focused projects
- Lead cultivation activity including donor meetings, proposals, events and programme visits
- Represent Operation Smile UK confidently with major donors, prospects and senior stakeholders
- Contribute to the continued development of philanthropy fundraising within the wider Partnerships team
- Occasionally travel internationally to visit programmes and accompany donors, providing first-hand insight into Operation Smile’s impact
Essential skills and experience:
- Experience in major donor fundraising with a track record of securing five-figure+ gifts from HNWIs
- Experience managing the full lifecycle of major donor fundraising, from prospecting and cultivation through to solicitation and stewardship
- Strong prospect research and pipeline development skills, including identifying and developing new donor relationships from cold
- Experience and confidence in building rapport and trust with prospective major donors
- Experience engaging trustees, senior volunteers and colleagues in fundraising and leveraging networks for peer-to-peer introductions
- Confidence and credibility when representing an organisation to HNWIs and senior stakeholders
- Strong relationship-building and influencing skills, with the ability to champion major donor fundraising in a collaborative and thoughtful way across the organisation
- A proactive, self-starting approach and the ability to identify and develop opportunities within a growing fundraising programme
Desirable:
- Experience in international development or global health fundraising
- Experience helping to develop a major donor programme from a low base or early stage
We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.
Employee benefits include:
- 25 days annual leave, excluding bank holidays, with 1-day additional holiday each year to a maximum of 30 days annual leave
- 6.1% employer pension contribution
- Enhanced maternity package (min. 24 months service)
- Employee Assistance Programme
Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
Are you looking to add great value to an already successful finance team? Do you have a strong understanding of commercial FP&A? Are you immediately available or on a short notice period?
My client is a leading not-for-profit organisation seeking an interim Finance Business Partner on a 6-month temporary basis, with a strong opportunity to go permanent.
The main responsibilities of the interim Senior Finance Business Partner are:
- Coordinating the budgeting and forecasting production and providing financial oversight.
- Working very closely with internal/external stakeholders and building and managing set relationships.
- Forecasting, monitoring, and optimising liquidity to support strategic decisions
- Support in the creation and testing of forecast and budget templates.
- Oversee the quarterly forecast process; help produce the annual budget, including reviewing the business plans and future growth areas
This is a great opportunity for an experienced, Senior Finance Business Partner to come in and hit the ground running with an already successful organisation with an opportunity for flexible working and a great opportunity to get extended.
My client is looking for:
- A clear communicator who can influence and build credibility with stakeholders.
- Previous experience in cash flow forecasting, modelling and presenting to senior stake holders.
- An experienced finance professional who works well with changes on a regular basis.
- Commercial or PE experience is highly desirable.
My client can offer flexible working with 3 days a week in the office based in central London and the rest working remotely. There is also a strong possibility of this role getting extended.
Applications for this role are now under review and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
We are looking for a Regional Fundraiser to deliver locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement for a wonderful local hospice.
This is a Hybrid role with 3 days a week in the Cheltenham area.
The Charity
An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including:
Company pension scheme
27 days holiday - rising to 33 with length of service plus bank holidays
Enhanced maternity and paternity pay
Enhanced sick pay
Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
Staff discount of 10% on new goods online.
Structured induction programme and learning and development opportunities.
The Role
Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning, delivery and mitigation across key income streams.
Work across teams including the with National leads (corporate, in memory, events, legacies) and Regional Fundraising leads (major donors, volunteer-led).
Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams.
Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice.
The Candidate
Experience of successfully delivering a range of fundraising activities.
Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income.
Experience of using a fundraising CRM to manage activity.
Driving licence strongly preferred.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
IT Support Analyst (1st & 2nd Line Support)
Salary: 24,600
Location: Birmingham - Hybrid (with some remote working)
Permanent, Full Time – 35 hours per week
Closing date Wednesday 1st April 2026
We’re passionate about making a positive difference. We’re looking for an IT Support Analyst to join our IT team. In this role you will provide 1st and 2nd line technical support across our IT and telephony systems, helping colleagues resolve issues efficiently and ensuring our technology runs smoothly. This position is ideal for someone with existing IT support experience or a recent IT-related qualification who is eager to develop their skills further.
What will you be doing as an IT Support Analyst?
In this varied role and hands-on, you will support a wide range of IT operations, including:
· Responding to IT queries from colleagues and providing helpful, timely support
· Troubleshooting issues across software, hardware, networks, and business system
· Supporting our Webchat and Telephony systems
· Managing user accounts, passwords, permissions and access rights
· Producing and maintaining documentation and help guides for users
· Help deliver IT projects and carry out daily system checks to ensure optimal performance
Experience you will need
· Experience working in an IT support role or a recent IT-related degree
· Knowledge of Microsoft technology stack, Windows 10 or above, Active Directory, The Microsoft 365 platform including Exchange Online, Teams and Intune
· Telephony Systems
· Strong customer service skills and the ability to communicate clearly with users
· Good problem-solving skills, attention to detail and the ability to prioritise tasks under pressure
Experience in the following areas would be helpful, but not essential
· Zero Trust Network solutions
· Network Troubleshooting
If you’re someone who is self motivated, enthusiastic, proactive, keen to learn and adaptable to new technologies along with being a strong team player who can build positive relationships then we’d love to hear from you!
What We Offer
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Remote working arrangement with some office attendance
· Generous Life Insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Programme
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym
· Enhanced maternity pay
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
Interviews will be held on site at our Birmingham office (Fiveways)
We may close this role early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with our client on a fantastic New Corporate Business Manager role. This position is pivotal in driving new revenue streams, building sustainable pipelines, and winning 6 figure partnerships. The successful candidate will lead efforts to secure new partnerships and driving income forward within this winning team.
Key Responsibilities
- Develop and manage a proactive pipeline of new business opportunities, focusing on £100k + proposals
- Lead and nurture relationships across potential clients to generate warm inbound and cold pipeline development
- Track, report, and analyse key wins with detailed figures, ensuring clear communication of progress and outcomes.
- Collaborate with stakeholders to deliver large-scale strategic projects, aligning with organisational goals.
- Conduct effective pitching and proposal development, demonstrating the organisation’s value and securing multi-year agreements.
Person Specification
- Proven experience in securing high-value (£100k+) new business within the charity sector.
- Strong track record of developing cold pipelines and converting prospects into new accounts.
- Excellent ability to articulate success, backed by detailed metrics, figures, and case studies.
- Skilled in stakeholder communication, negotiations, and delivering compelling pitches.
- Organisational, strategic thinker with a collaborative approach
What’s on Offer
Salary: Circa £47,000
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Harris Hill is urgently seeking an experienced Direct Marketer, to join a medical charity in Cambridgeshire for 3-6 months on a full time basis.
This role will require you to be in the office 3 days per week, with one from home. On of these days has to be a Wednesday, with office hours being 9-5.
To be considered, you will have proven experience within individual giving, direct marketing, and individual giving campaigns with end-to-end responsibility. You will have designed and implemented supporter or donor journeys with retention and engagement, and have a strong understanding of direct marketing principles across offline and digital channels.
In addition, you have used fundraising CRM or databases to support delivery, reporting and analysis, as well as managing third party suppliers and internal teams. You will be adept at managing budgets and monitoring campaigns with ROI in mind.
If you are interested in finding out more about this amazing organisation, the work they do, and would like to see more info pertaining to the role, please do apply ASAP, as the client is actively recruiting.
Foundation Partnerships Manager
The Barratt Redrow Foundation
Charity People are excited to be working in partnership with the fantastic team at The Barratt Redrow Foundation to find a brilliant Foundation Partnerships Manager. This role will lead in the delivery of their national charity partnerships programme, covering employee fundraising, volunteering and charitable projects across the business.
The Barratt Redrow Foundation launched in 2021 to draw together, professionalise and grow charitable giving at Barratt Redrow PLC. It is an independent UK registered charity solely funded by an annual donation from the PLC.
The Foundation supports good causes across the country and donates over £4m each year to make a difference in communities across the UK, including those where Barratt Redrow operate. They make an impact through national charity partnerships and a number of grantmaking programmes.
Since its launch in 2021, the Foundation has donated over £20m to more than 2,000 charities and delivers a portfolio of highly impactful national partnerships supporting over 100,000 young people each year.
Salary: £40,000-45,000
Location: London
Hybrid working: 2-3 days each week in the business, split between the London office, partners, Divisions, and home.
Contract: Permanent
Hours: 37.5 per week
Benefits include:
- Up to 10% bonus
- Pension scheme (5% minimum employee / 10% maximum employer)
- Life cover (1x salary, rising to 5x if joining the Barratt scheme)
- Single private medical with annual health assessment
- 26 days holiday (rising to 29)
- Ability to buy/sell holiday
- Access to SAYE scheme (where applicable)
The Role
This is an exciting and hands-on role for someone with extensive knowledge of corporate/charity partnerships who can deliver against the Foundation's charitable strategy, maximising fundraising, volunteering, and communication objectives.
You will recruit and support colleagues to increase engagement, proactively build relationships across Divisions, and lead a range of projects spanning volunteering, fundraising, governance, and reporting. The role also involves producing compelling content and supporting the Foundation's visibility across the business.
About You
You will be someone who can demonstrate:
- A minimum of three years' experience managing corporate partnerships
- Experience delivering volunteering and fundraising activities
- A passion for creating social impact
- Confidence presenting to and involving senior stakeholders
- Strong organisation and project-management skills
- The ability to work independently and as part of a small, entrepreneurial team
- A commitment to delivering the Foundation's five-year strategy
How to Apply
If this role incredible role sounds like your next move, please get in touch with to find out more on how to apply!
Timeline
- Applications close: Tuesday 7th April
- Shortlist provided: Wednesday 8th April
- Invitations to interview: Thursday 9th April
- Interviews (Stage 1): w/c 13th April
- Interviews (Stage 2): w/e 13th April or w/c 20th April
Equity, Diversity & Inclusion
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Campaigns and Marketing
Role Overview
The Talent Set are delighted to partner with the client on a fantastic Head of Campaigns and Marketing role. This leadership position involves shaping and executing strategic marketing campaigns to elevate the organisation’s visibility and engagement within the charity sector. The successful candidate will drive innovative initiatives that align with the client’s mission and values.
Key Responsibilities
- Develop and implement comprehensive marketing strategies to support organisational goals.
- Lead the planning, execution, and optimisation of multi-channel campaigns across digital and traditional platforms.
- Analyse campaign performance metrics to ensure results meet targets, making data-driven adjustments as needed.
- Collaborate across teams to ensure brand consistency and impactful messaging.
- Manage outside agencies and internal teams to deliver creative content and outreach programmes.
- Stay informed of sector trends and incorporate best practices into campaign planning.
- Oversee budget allocation and ensure cost-effective campaign execution.
- Foster an inclusive and innovative approach to campaign development and delivery.
Person Specification
- Proven experience leading large-scale marketing campaigns, ideally within the charity or non-profit sector.
- Strong strategic thinking and the ability to translate goals into compelling campaigns.
- Excellent communication skills, with the ability to engage diverse audiences effectively.
- Demonstrable experience managing teams and external partners.
- Analytical mindset with experience in measuring success and adjusting strategies accordingly.
- Creative problem-solving abilities and a collaborative approach.
- Resilience and flexibility to adapt to a dynamic environment.
What’s on Offer
Salary: £249.01 basic pay + £39.98 holiday pay
Fully remote
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We are recruiting for a temporary data & insight officer for an amazing health support charity. You will ensure the organisation manages their supporter data responsibly, facilitate effective use and development of data across the organisation and provide insight and analysis to increase fundraising potential.
Hybrid working - 3 days per week in the office ( Wednesday). The role is 3 to 6 months and looking for an immediate start!
The Role
Donorfy Maintenance and Development
Enter supporter data into the database accurately and in a timely manner using Donorfy integrations or import tools
Liaise with internal and external contacts to agree schedules and formats for all regular financial and fundraising imports. Maintain relationships with solution providers and other related parties.
Day to day responsibility for data imports, data validation and data cleaning, to ensure accuracy of supporter information
Data Analysis & Reporting
In collaboration with colleagues across fundraising and marketing, identify areas for regular reporting to add value to existing processes and procedures and ensure these reports are delivered to schedule.
Explore and deliver analytics opportunities that enable the charity to make data-led strategic and tactical decisions
The Candidate
Experience of administering and maintaining a supporter database and developing the database to improve functionality across all areas of fundraising.
Experience extracting data from a CRM based on complex inclusion and exclusion criteria, A good understanding of segmentation and the effective use of supporter data for campaign purposes.
Good knowledge and experience of using a fundraising database for reporting and analysis.
Knowledge of GDPR and Fundraising Code of Practice as they relate to direct marketing and able to appropriately raise areas of non-compliance.
Proven ability to manage relationships with third party suppliers including fundraising platforms and mailing and fulfilment houses.
A good understanding of fundraising and how the effective use of data can drive supporter engagement and income growth.
Excellent lT skills, particularly with Microsoft Office and CRM like Donorfy
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are recruiting for a Temporary Direct marketing Lead for a medical support charity. You will plan, deliver and optimise integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters, acquiring new donors, increasing the value of existing ones, and maximising return on investment.
Hybrid working - 3 days per week in the office (Wednesday). The role is 3 to 6 months and you need to be able to start immediately !
The Role
Lead the planning, development and delivery of integrated direct marketing campaigns designed to generate income and grow the Charity's supporter base.
Manage end-to-end delivery of appeals and fundraising communications across multiple channels, including direct mail, email, digital advertising, phone, and social media.
Develop compelling direct response propositions and campaign messaging that inspire supporters
Oversee the production and delivery of key campaigns including seasonal appeals, regular giving recruitment, lottery promotion, reactivation campaigns and donor stewardship communications.
Monitor, analyse and evaluate campaign performance against agreed targets, including income, response rates, conversion and return on investment.
Work with Data & Insights to refine audience targeting and segmentation to maximise campaign effectiveness and future campaign planning.
Manage internal and external relationships, including MarComms, Finance, Data & Insight, and third- party suppliers.
Develop and optimise direct marketing journeys that support supporter acquisition, conversion, retention, upgrade and reactivation.
Strategy, Planning and Budget Management
Data, Insight & Reporting
The Candidate
Proven experience delivering individual giving, direct marketing and individual giving campaigns with end-to- end responsibility.
Demonstrable experience of designing and implementing effective Supporter or donor journeys that improve retention and engagement.
Strong understanding of direct marketing principles across both offline and digital channels.
Experience using a fundraising CRM or database to support campaign delivery, reporting and analysis.
Experience managing third-party suppliers and working collaboratively with internal teams.
Experience managing and monitoring campaign or project budgets, with accountability for spend and return on investment
Demonstrable experience designing or optimising supporter or donor journeys that improve retention, engagement and lifetime value.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with a fantastic charitable organisation on a fantastic Head of Communications and Giving role on a 9 month contract. This pivotal position involves developing and leading strategic communication and fundraising initiatives to strengthen community engagement and advocacy efforts.
Key Responsibilities
- Develop and execute comprehensive communication strategies that enhance the organisation's visibility, reputation, and community engagement.
- Lead fundraising campaigns and initiatives, fostering relationships with donors, partners, and stakeholders.
- Oversee content creation across multiple channels, ensuring messaging aligns with organisational values and objectives.
- Manage a team of communication and fundraising professionals, providing leadership, guidance, and development.
- Monitor and evaluate the effectiveness of communication and fundraising activities, adjusting strategies accordingly.
- Cultivate partnerships and networks to broaden support and philanthropic giving.
- Ensure compliance with relevant policies, regulations, and ethical standards in all communications and fundraising activities.
Person Specification
- Experience in leading communication strategies within the charity sector or related fields.
- Proven track record of successful fundraising and relationship management.
- Exceptional written and verbal communication skills, with the ability to tailor messages for diverse audiences.
- Strong leadership and team management abilities.
- Strategic thinker with an analytical approach to evaluating campaign success.
- Demonstrated ability to build partnerships and influence stakeholders.
- Ability to manage multiple projects effectively under tight deadlines.
What’s on Offer
Salary: £47,000 per annum
Hybrid working
9 month maternity cover
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to partner with a leading charity on a vital Interim Supporter Care Manager role. This position involves leading and managing supporter engagement activities, ensuring high-quality supporter experiences during a busy fundraising period.
Key Responsibilities:
- Manage and support the supporter care team to deliver exceptional supporter experiences across multiple campaigns.
- Oversee supporter enquiry processes, ensuring timely, consistent, and high-quality responses within agreed SLAs.
- Line manage staff, providing supervision, coaching, and development opportunities.
- Coordinate workload and resources to handle peaks in supporter enquiries, particularly during major events.
- Develop and streamline processes for supporter engagement, liaising with other teams to support supporter journeys effectively.
- Handle complex supporter enquiries, complaints, and escalations with diplomacy and sensitivity.
- Monitor volume and performance of supporter interactions across channels such as email, SMS, and social media, recommending solutions to minimise response times.
- Support wider project teams by providing capacity planning, coverage, and communication to ensure supporter needs are prioritised.
- Maintain compliance with GDPR and Fundraising Code of Practice, ensuring all supporter data is managed securely.
Person Specification:
- Proven experience managing supporter or customer care teams, preferably within a mass participation or community engagement context.
- Strong line management skills, including supervising and developing team members.
- Excellent communication skills, with the ability to maintain consistent messaging across channels.
- Skilled in handling supporter queries with diplomacy and professionalism.
- Demonstrated ability to streamline processes and manage workload during busy periods.
- Experience working with supporter databases and reporting tools.
- Ability to work collaboratively, prioritise tasks, and support colleagues across projects.
- Enthusiastic about supporter engagement and charity work, with a focus on providing outstanding supporter experiences.
What’s on Offer:
- Salary: £22.58 per hour plus holiday pay
- Location: Remote
- Contract: Part-time (21 hours per week) and lasting 2 months
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Youth Futures Foundation
Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.
Role:
Being a manager within the Evidence and Evaluation team is an opportunity to be at the cutting-edge of evidence generation in youth employment. Your work will support more marginalised young people to stay in education, employment and training and find good work. You will work with leading experts in impact evaluation to deliver complex, but innovative evaluations that produce the highest quality findings. You will work within a supportive and intellectually curious team and will have time to develop core methodological interests, attend conferences and engage with the evaluation and youth employment sector.
You will be motivated and proactive: self-reliant but know when to reach out for support and to ask questions. You will be interested in high quality methods and be willing to learn and develop your understanding of impact evaluations. You will be an excellent relationship manager. You will be able to appraise complex evidence and guide experts to produce their highest quality work.
Please note - this is a hybrid working role, two days per week in one of three office hubs (London, Birmingham, Leeds)
Key responsibilities:
Evaluation
- Critically review evaluation proposals to ensure designs are high quality and cost effective and that the most suitable evaluators are commissioned
- Manage individual evaluations from design to commissioning to dissemination, including:
- designing the call for proposals (e.g., deciding evaluation aims, objectives, and key research questions) in collaboration with relevant stakeholders
- assessing the quality of submitted evaluation proposals
- liaising with evaluators and grantees to develop effective research and evaluation tools, from evaluation mobilisation to final reporting
- review feasibility studies for further evaluations and funding continuation, developing written reports for the Youth Futures’ Grants & Evaluation Committee when necessary
- support grantees in the first year set up/ development phases to understand their theory of change, programme fidelity and data requirements
- Manage evaluation contracts and budgets
- Monitor delivery or evaluation plans and provide support as required
- Support on ad hoc projects that facilitate the development of our evaluation team’s objectives and functioning
- Manage the development, design and implementation of impact evaluations progressing from initial pilot and development phases
- Training and supporting colleagues in evaluation and research methods.
Candidate:
Knowledge, experience and abilities (essential)
- Experience of and strong interest in high quality evaluation methodologies including impact evaluations (e.g., randomised controlled trial or quasi-experimental design, programme theory and implementation and process evaluations) gained within a commissioning or research setting
- Strong experience of critically appraising data, evidence and research literature
- An excellent track record in project-managing successful research and evaluation projects
- Experience in effectively communicating research and evaluation findings (both written and orally) to different audiences
- Proven ability to foster and sustain positive, collaborative relationships both internally and externally
- A track record of strategic planning for, as well as management and delivery of, complex projects to achieve change
- Able to establish priorities and manage a complex workload to meet tight deadlines
- Sound experience and understanding of MS Office 365 and other IT applications, Teams and SharePoint and ability to use online/remote working tools
- Strong analytical and problem solving ability, including identifying root causes and developing sustainable solutions.
- Ability to make timely, well reasoned decisions using evidence, risk assessment, and stakeholder input.
- Experience delivering work to agreed timelines and standards, managing competing demands, and maintaining attention to detail.
- Experience working collaboratively across teams, building networks, and contributing to shared organisational goals.
- Ability to lead, guide, or coordinate the work of others, providing direction and maintaining accountability.
Skills & competencies (essential)
- Strong communication and interpersonal skills, with the ability to build effective relationships and influence stakeholders, articulating complex concepts clearly and concisely
- Skilled in planning, prioritising, and managing projects or tasks to deliver high quality outcomes
- Analytical and methodical
- An excellent manager of evaluation projects (ideally within the commissioned research and evaluation field)
- Excellent qualitative and quantitative research skills
- A trouble-shooter, who can anticipate, identify project issues, and engage different internal and/or external people to productively resolve these
- A collaborative team member but also a person who understands when to take the initiative, be proactive and work independently
- Relevant qualification in a social science or related discipline, ideally with strong quantitative and qualitative elements
- Having a clear passion to improve employment outcomes for marginalised young people.
Apply:
Please click Redirect to recruiter where you will be able to view the full Job Pack, including how to apply. If you have any questions about the role, please contact Tim at Whiton Maynard.
The formal application will include responses to screening questions within the BeApplied applicant platform.
Please ensure that you have the right to work in the UK.
As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



About Us
We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.
For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.
With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
The Role
This role is either London based on a permanent contract (2 days in the office) or Kenya/Brazil based on a consultancy contract.
As Project Officer, you will play a vital role in ensuring the effective delivery of our campaigning work. You will provide project management support across teams, strengthen systems and processes, and help us deliver impact. You will keep projects on track, support collaboration, and ensure accountability to our donors through regular reporting.
Responsibilities include;
- Project Management & Delivery
- Monitoring, Evaluation and Impact Reporting
- Resource & Budget Management
- Collaboration & Organisational Contribution
- Fundraising & Donor Engagement
Who we are looking for
- Experience providing project management or coordination support in a complex, multi stakeholder environment.
- Strong organisational skills, with the ability to manage multiple priorities and deadlines.
- Financial literacy, with experience tracking budgets and supporting accurate costings.
- Experience preparing reports for donors, funders, or other external stakeholders.
- Excellent written and verbal communication skills, with attention to detail.
- Collaborative and supportive team player with the ability to build positive relationships across teams.
- Proactive problem-solver, comfortable with ambiguity and able to adapt quickly to change
- Commitment to the values of diversity, equity, and inclusion.
- Self-motivated and able to take initiative.
- Shares our values and is committed to contributing to our diversity, equity and inclusion journey.
Desirable
- Experience working in an NGO, campaigning, or advocacy environment.
- Familiarity with monitoring, evaluation, and learning (MEL) frameworks.
- Experience supporting fundraising efforts or donor engagement.
How to Apply
Please download the job pack attached above for the full details of the role.
Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.
The closing date for this role is Tuesday 14th April.
To apply, we welcome a CV and 500 words which answers the following questions;
1. Can you share an example of when you developed or introduced a project management structure or tool for a team, project or organisation where people were time-poor, unfamiliar with the terminology, or sceptical of its value? What did you do to make it practical and useful? (250 words)
2. What do you think needs to change in project management practice if organisations are to respond well to an increasingly uncertain and fast-changing world? (250 words)
Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.



Campaigning And Organising Assistant
Salary: £25,550 per annum
Location: Newark - Hybrid working with regular travel to other places of work.
Office facilities are available at our Newark office. Office opening days are Tuesdays to Thursdays. There is a requirement to attend in-person the monthly team meeting at the Newark office.
Full time: 35 hours per week
Permanent contract
Closing date for applications: 12th April 2026
First interview: 20th April 2026 (online) or 22nd April 2026 (in-person at the Newark office)
Second interview: 28th April 2026
About Us
We are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and Work.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way we work, not least in how we mobilise others and support them to organise within their own communities.
About You
We are deeply rooted in local areas and we work with communities of all kinds. We use two particular approaches to this element of our work, one which is known as Organising (working with people to help them to help Nature in their own way – for example listening to their concerns about their local green spaces and supporting them to make improvements), and one which is known as
Mobilising (helping people influence changes for Nature - for example changing Government policy by engaging with their MP). Our intention is always to influence nature’s recovery.
This is an exciting time to join us. The purpose of this role is to support the Campaigning and Organising team as we develop a more equal balance between both approaches (“Organising” and “Mobilising”) so everyone can enjoy a wilder future.
You are a natural communicator and work collaboratively. You may be starting out in your career and looking for a role where you can make a meaningful contribution and positive impact.
In this role, you will be supporting work across the federation of 46 trusts to help mobilise supporters, driving locally-led action that contributes to nationally impactful campaigns, while building power within communities of all kinds so they feel more empowered to act for nature in their own ways.
We are looking for someone who is methodical and resourceful and believes in the power of teamwork.
You will thrive in a fast-paced environment. You will be keen to learn, be open to new challenges and excited by the development opportunities this role offers
Building meaningful, supportive relationships with Trusts and with communities is at the heart of what we do. You will play an important part in helping the Campaigning and Organising team to ensure everyone feels able to play their part, and help others take action too.
If you have the passion and enthusiasm to inspire people to help nature thrive, we would be delighted to receive your application.
We value passion, respect, trust, integrity, pragmatic activism, strength in diversity and we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities as we are committed to creating a movement that recognises and truly values individual differences and identities.
We are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and as a Disability Confident employer, we are committed to fostering an inclusive, equitable, and welcoming recruitment experience for all applicants. Applicants with disabilities and from ethnic minority backgrounds, will be considered for the next stage of the selection process should they meet all the minimum criteria for the role outlined in the person specification detailed as essential criteria in the recruitment pack. This commitment is intended to help reduce barriers and promote equal opportunity; however, it does not guarantee an interview.
We actively work to remove barriers throughout the recruitment journey and are dedicated to creating an accessible and supportive recruitment experience by offering reasonable adjustments at every stage of the recruitment process, as well as within the workplace. If you would benefit from any adjustments to support you during your application or interview process, please let us know and we will be pleased to put the appropriate support in place.
We take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. We are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
We are also committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.