Jobs

The Conservation Volunteers (TCV) in London is looking for a Business Development Manager based in London, or within very easy reach of Central London. 

The role will focus primarily on our established team across the capital. In addition there will be opportunities to work collaboratively with other BDM roles in England but with a focus on the south of England in generating new business as well as assisting in maintaining ‘business as usual’ work.

Our work is community based, supporting environmental education, community engagement, greenspace volunteering and more, achieving outcomes for both people and nature.

We are looking for an experienced candidate who can bring their bid and tender writing skills to our team. Having knowledge of London boroughs and existing relationships will be beneficial, as will possessing strong budgeting skills.

Experience of supporting community engagement initiatives is essential. Knowledge of the environmental sector as well as experience of and supporting work to reach underrepresented groups is an important element of this role and wider TCV strategy.

This role will also be expected to engage with and contribute towards other TCV initiatives as required and/ or relevant.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single requirement. At TCV we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the job description, we encourage you to apply anyway as you may be just the right candidate for this role.

• This post will be subject to a basic Disclosure and Barring Service (DBS) check.
• The role is offered full time (35 hours per week) and on a permanent basis
• We support employees to work flexibly in different ways in both formal and informal flexible working arrangements. We don't promise we can offer you what you want, but we are always happy to talk about flexible working.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative service, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service will operate 365 days a year from 4:30pm - 11:30pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Fixed Term until 31st March 2023 (with potential to extend)

Part time (21 hours per week) and Full Time (35 hours per week) opportunities available.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

We are currently looking for a Caseworker to join our talented team. You’ll be supporting survivors of brain injury and their families to access the support, advice, and entitlements they need.

The closing date for this role is 9am Wednesday 31st August. Interviews will be held Monday 5th September. This is a fixed term contract until June 2023.

If you would like further information about the role and Headway East London, please contact Natalie Clapshaw.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

This is an exciting opportunity to join a leading charity within our Finance Team, supporting our Community Operations Team where our first responders, night-time economy operations, services for the homeless and other key projects help communities most impacted by this generation’s health challenges.

The Senior Finance Business Partner is a key leadership role within finance and is responsible for driving financial operational analysis and insights across St John Ambulance and providing best-in-class financial business partnering to the Community Operations network (COPS) with high quality analysis and business insight to both support and influence strategic decision making. The Senior Finance Business Partner must be self-motivated and impactful with first class financial planning and operational finance experience. This role requires gravitas and presence, with excellent communication skills and the confidence to present a logical argument and challenge.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Educated to degree level or equivalent with a professional accounting qualification (ACA, ACCA, CIMA)
• Significant PQE experience in managing the day-to-day, monthly reporting and forecasting accounting processes
• Significant experience in managing the end-to-end process of an annual three year budget as well as providing high quality business and financial analysis
• Track record of delivering high quality business and financial analysis, that provides insight into; business outcome drivers, the future business state, alternative scenarios and options.
• Experience of successfully leading a team to deliver exceptional business partnering across an organisation
• Excellent influencing and the confidence to present a logical argument and challenge.

About The Role:

• Provide an exceptional business partnering service to teams across St John including Senior Management, Executive Teams and Trustees
• Ensure the continued high quality delivery of services as well as identifying areas for improvement through business and financial analysis and coherent rationale for change
• Lead on the analysis and review of information and processes (including cost base and pricing) to ensure operations achieve value for money, sustainability and maximise their commercial output and resource efficiencies.
• Provide detailed and robust financial and data analysis for projects, business cases, bids, and tenders.
• Continuously seek improvement to ensure value for money and resource efficiency as well as internal and external customer satisfaction
• Effectively lead and manage a team to ensure a performance management culture in line with SJA policies

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

Roundabout is an award-winning charity working to overcome disadvantage and waste by redistributing unwanted furniture and household items to those in need. We are looking for a new manager to take the organisation forward. 

Based near Evesham in Worcestershire, you will lead a small team of employees plus a large group of volunteers, delivering real change in people's lives.  You will be responsible for all operational, financial, people management and health & safety activities as well as delivering outstanding customer service/experience.

Working closely with our board of trustees, you will also help shape our future strategy as we seek to meet the growing need from those in our local community struggling to help themselves.

ABOUT US

We're an award-winning furniture re-use charity based near Evesham, Worcestershire.  We've been supporting individuals and families since 1994, redistributing unwanted furniture and household goods to those in need.  Through our activities, we divert good quality re-usable furniture and electrical household articles from landfill.  We work closely with social services, CAB and other local charities.  We also provide workplace and volunteering opportunities for people with physical disabilities or experiencing mental health problems.

We have two warehouses together with a retail shop and administrative offices near Evesham.  Income from the sales in our retail shop helps to finance our operating costs.

We currently operate Monday-Thursday and one Saturday each month. 

ABOUT THE ROLE

Reporting to our board of trustees, you’ll have full responsibility for the planning and delivery of our day-to-day operations including:

• People management - line management of 6 employees and circa 45 volunteers
• Operations including retail and logistics, and monitoring operational performance
• Finance including setting budgets and budget monitoring 
• Health & Safety compliance
• Customer service
• Nurturing relationships with key stakeholder and partner organisations

As well as leading operations, you’ll also play an integral part in helping to shape our future strategy as we seek to build on our success and meet the ongoing need for our services locally

The role is currently part-time, working 26 hours per week spread over Monday to Thursday mornings plus one Saturday morning each month.

The postholder needs to be a visible leader within the organisation.  As a result, the role entails being present at the office for the majority of the working hours though there is some scope for home-working, subject to agreement. 

ABOUT YOU

You’ll have strong experience of:

• Leading diverse teams of people, able to inspire, develop and nurture them to fulfil their potential
• Managing a busy, multi-faceted charity operation with multiple priorities and deadlines
• Financial management including setting budgets and delivering against these
• Managing health and safety and ensuring statutory compliance across all operations
• Creating great customer experience for customers, service users and stakeholders 
• Building positive relationships with a wide range of internal and external stakeholders
• Working with a board to agree and deliver on strategic priorities and to mitigate risk

You’ll also need to:

• Be organised, with an eye for detail 
• Be able to think and act strategically
• Be effective at influencing people to effect change 
• Be hands-on at times, willing to assist occasionally with deliveries, collections, etc.
• Have excellent written and verbal skills

WHAT WE OFFER YOU

You’ll get to lead an award-winning, successful charity that makes a real difference to people’s lives locally.  You’ll also play a critical role in taking our charity to the next level as we seek to reach more people in need.

The following benefits apply:

• Salary - £22,500 pa (based on 26 hours per week)
• Pension
• 25 days annual leave plus public holidays

To apply, please submit your CV and short covering letter.

Employability Tutor - Bolton

Job type - Full time permanent

Salary - £24,376 per annum

Hours - 35 hours per week + 5 hours paid lunch

Location - Bolton

At Nacro we educate, nurture and transform lives, would you like to join an outstanding team of professionals who make a positive impact on society. We achieve this by offering a range of vocational and academic learning routes to create independent, socially inclusive and economically active citizens to lead meaningful and prosperous lives.

Who we are looking for?

We are in search of an inspirational Employability Tutor to oversee the day to day delivery of the Employability & PSD courses as well as supporting all students as a team, leading on employability delivery, CV writing, Interview skills and job applications.

Duties and responsibilities include but are not limited to:

* To hold significant knowledge of how to engage and develop student's vocational skills, through the delivery of entry level to level 2 qualifications, while embedding functional skills and ensuring that social development and personalised learning is achieved.
* To risk assess and take the necessary actions in respect of any activities / engagement with service users including personal safety.
* Actively engage with students in decisions that affect them, through involvement activities ranging from providing information, requesting feedback, consulting, to facilitating participation by the student.
* Develop links with local employers to increase work placement opportunities for students.
* Ensuring a planned programme is delivered to all students, monitoring learning programmes and monitoring students in work placements

If you enjoy a challenge and seek the rewards found in transforming the lives of disadvantaged young people and adults then we want to hear from you.

Salary is dependent on experience and qualifications held.

A DBS check will be required for this role.

Please apply online

Senior Research and Evaluation Lead

This is an exciting opportunity to join Barnardos Research and Evaluation Team.

The Research and Evaluation Team is expanding.  It is a cross cutting team that is responsible for supporting Barnardo's to measure and maximise the impact we have on children, young people and families, through robust insight, analysis and evidence, focused on the corporate strategy and our key enablers. It is a dynamic team which works with colleagues, directorates and services across Barnardo's.

 Job Purpose:

The post holder will be responsible for undertaking the research and evaluation of various programmes and services across the organisation; provide technical support around outcomes, evaluation, learning and research frameworks to different parts of the organization; commission and manage external evaluators, researchers and learning partners.

Key Responsibilities:

• To generate evidence and learning across Barnardo's services and programmes
• To line manage staff
• To generate evidence and learning for the annual impact report;
• To undertake and commission research into current and emerging needs and vulnerabilities of children and young people;
• To lead on commissioned research and evaluation frameworks of strategic programmes undertaken by Children's Services.
• To support the generation of income for Barnardo's through generating evidence
• To provide technical support alongside quality and ethical assurance of commissioned research and evaluation frameworks of strategic programmes.

We offer:

• Flexibility in where and when you work, thanks to our hybrid working offer
•  
• Great learning opportunities
• An opportunity to be part of transformational change in our People function
• 26 days annual leave

If this sounds like something you're interested in and want to be part of, hit the ‘Apply Now' button below.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Divisional HR & ER Specialist (South England- 18-month FTC)

Location: Home-based with travel across southern England.

Contract: Fixed-Term (18 months)

Salary: £30,000 - £35,000 p.a. + car allowance (subject to mileage)

Application Deadline: 23:55 on 31 August - please do not delay applying as we will be shortlisting on application.

Application process: In our commitment to Equality, Diversity, and Inclusion, we operate an anonymized shortlisting process. Please ensure you complete the work history section of the application form and answered all application questions. CVs are required for all applications, however, they will not be reviewed until interview stage.

Are you an HR & ER Specialist who enjoys resolving complex casework, improving processes, and building stakeholder relationships across large regions? If so, you can add great value to CRUK's employee experience by supporting the well-being of our retail teams across the South of England.

Cancer Research UK and our HR functions are evolving. We have recently brought together our HR, ER, Corporate Resources, and Technology directorates as part of our operational transformation to become the hub for operational management and agile ways of working.

The HR teams maximize our employee experience by continuously delivering process improvements and guidance across the organization to engage and inspire our people who are our strongest asset in fighting cancer.

We have an exciting opportunity to join CRUK as a Divisional HR Specialist, partnering with stores across South England to resolve complex HR & ER casework. You'll have a passion for employee relations, owning cases across your division whilst also proactively providing a generalist HR service on all other HR issues. You'll also partner with the Divisional and Area Leadership Teams to support and drive effective performance management too.

What will I be doing?

Make an impact every day by:

• Partner with retail, area, and divisional managers across South England on HR (25%) and ER (75%) procedures, policies, and casework.

• Provide generalist HR service to CRUK's southern UK Trading customer group on all HR issues in line with employment legislation, CRUK's policies, and procedures.

• Resolve complex ER cases across the region including performance and capability; relationships; conduct; attendance and mental and physical health, in line with CRUK procedures and guidelines

• Partner with Divisional and Area leadership to support and drive performance management.

• Provide guidance on change management, restructuring initiates, and associated processes.

• Develop and maintain strong working relationships with the area and divisional managers, attending and contributing to conferences, Business Review Meetings & HR ops

• Alongside the Trading HRBP, work proactively with customers to determine people priorities and put plans in place to address these.

What skills are you looking for?

• Significant ER experience having handled complex cases (e.g. dismissals, tribunals, welfare).

• Proven HR generalist experience advising middle to high-level managers on HR cases.

• Experience applying HR policies & procedures and identifying opportunities for process improvements.

• History of handling large numbers of cases at once and spending your time appropriately to reach a resolution.

• Built strong stakeholder relationships through diplomatic coaching style.

• Knowledge of employment legislation and ability to interpret and apply employment law.

• Provided HR support across multi-sites and to a variety of customer groups

What will I gain?

Without you, we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes:

• Flexible working - home-based with travel.

• Car allowance (subject to mileage).

• 25 days holiday + bank holidays + 1 CRUK day (option to buy up to 5 days per annum).

• Pension (employer contributions up to 10%).

• Life insurance.

• Brilliant learning and development opportunities.?

• Discounts - Westfield Shopping Centre, travel, technology, gym memberships, and much more…

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save and extend lives then apply here!

FULL-TIME JOB VACANCY
IT Support Specialist
Information Technology Division
London or Berlin Office
Application Deadline: 6 September 2022

Human Rights Watch is seeking an IT Support Specialist to work with its help desk function and provide endpoint support for HRW’s worldwide operations, which include 500+ employees in nearly 50 locations.  The IT Support Specialist will work closely with Global IT Support colleagues and a remote team. This position is based in our London or Berlin office and reports to the Global IT Senior Manager based in Washington, DC.

Due to COVID-19, many of our global offices are operating in reduced capacities. The successful candidate may be required to work remotely if local mandates necessitate. We recognize that this moment, during the pandemic, is a uniquely difficult time for most people, particularly those with caregiving responsibilities, and we aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position. 

Responsibilities

1. Provide user support and technical assistance for workstations and laptops running Microsoft Windows 10, Mac operating systems, and Office 365; 

2. Assist staff with technology problems in various locations, with a focus on the London or Berlin offices and other locations Europe;

3. Assist network, systems, and administration teams in basic troubleshooting;

4. Travel occasionally to provide in-person assistance or to attend trainings when it is safe to do so;

5. Handle and resolve escalated tickets from level I;

6. Enroll and manage endpoints using Intune and JAMF;

7. Manage our ITSM (Freshservice) platform and metrics;

8. Manage device shipping and receiving; ensure accurate day-to-day inventory of all IT loaner and permanent equipment;

9. Assume responsibility for the computer office environment in Europe to ensure that computers, docking stations, and other devices are ready for use;

10. Implement and enforce the global device policies and protocols;

11. Draft and communicate IT guidance, manuals, or other materials as appropriate;

12. Facilitate weekly IT orientations for new staff and interns;

13. Maintain familiarity with current help desk technologies, changes and/or problems with commonly used software, hardware, and other equipment;

14. Create and build our internal IT knowledgebase; 

15. Maintain compliance with standard help desk operating procedures and accurately log all help desk contacts using call tracking software;

16. Elevate issues and calls to appropriate IT staff as necessary;

17. Maintain the health of all computers and install updates proactively; 

18. Automate IT support workflows;

19. Create, modify and delete user accounts in Active Directory and on the Exchange server as needed; and

20. Carry out other duties as required.

Qualifications

Education:  A bachelor’s degree or equivalent experience in Computer Science, Information Systems, Engineering or a related field is required.

Experience:  Minimum five years of experience with Microsoft Windows, MAC OS, LAN, WAN and Office 365 platform is required.

Related Skills and Knowledge: 

1. Sound judgment regarding IT support matters, including the ability to make effective decisions regarding implementation, maintenance and administration of workstations, laptops, and mobile devices is required.

2. Great interpersonal skills in order to work collaboratively within HRW and with a team of talented professionals in multiple global locations is required.

3. Excellent time-management skills and ability to prioritize tasks while maintaining a strong attention to detail are required.

4. Ability to function under pressure with minimal supervision and handle numerous tasks simultaneously is required.

5. Ability to solve problems creatively is required.

6. Proficiency in computer packages including Windows 10 and Office 365 is required; proficiency with Mac operating system and mobile device management is preferred.

7. Strong oral and written communications skills in English are required.

Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. 

How to apply: Please apply immediately by 6 September 2022 by visiting our online job portal and attaching a cover letter and a resume or CV. No calls or email inquiries, please. Applications must be complete to receive considerations, and only shortlisted candidates will be contacted.

Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seeks a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and come from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.

Supporter Care Officer, an excellent opportunity to join an ambitious homelessness charity, based in C. London. Hybrid working, 2 days per week office based.

Supporter Care/Supporter Services experience? Looking for a role that offers progression, working for a wonderful team, and a charity that's focused on continued develop. This is not to be missed!

As the Supporter Care Officer, you will play a key role in the Supporter Care team, working with the Supporter Care Manager and Supporter Care Assistants. You will;

• Manage the team's inbox, monitoring fundraising social posts and provide support with managing external agency(s).
• Manage interactions with all donors via multiple channels; phone, email, letter and from fundraising social media posts.
• Ensure all new and existing donors are given an excellent standard of service and individual experience, helping to maximise income and increase loyalty.
• Ensure Supporter Care processes are accurate, up to date and efficient and that Key Performance Indicators and Service Level Agreements are achieved
• Create a collaborative culture that facilitates and enables effective cross-organisational working to achieve collective objectives
• Working with the Supporter Care Manager, supports the delivery of strategic projects in line with the Supporter Care strategy.

You will have previous experience working in a Supporter Care/Supporter Services role, with excellent verbal and written skills to communicate with donors and other members of the team, as well as agencies. Excellent organisational skills with the ability to plan and manage projects.

Raising Futures Kenya is looking for a passionate, experienced fundraiser to join our small UK team. The new Head of Fundraising and Impact will lead on the development and implementation of our fundraising and impact strategy and plans. You'll be part of a small passionate UK team and work closely alongside our fantastic team in Kenya, gaining unique insight into our programmes, helping to showcase and communicate our impact.

Hours: 25-28 hours per week, to be worked across 4 or 5 days. 

About Us

For 21 years Raising Futures Kenya has worked alongside local people in Kenya to develop projects which are owned by the community and create long-term, sustainable change to reduce poverty and improve livelihoods. 

Through our award-winning Seed of Hope training and support programme we enable 14-25 year olds (75% girls) to secure employment or start a small business, generating enough income to live above the poverty line. We provide free technical/vocational education and business skills training, alongside counselling and wellbeing support which has led to over 90% of graduates being in employment, self-employment or further education.  Seed of Hope offers young people opportunity, dignity and hope. 

Role Description

As with any small charity, you'll get unique exposure and insight into most aspects of running a charity. You'll work closely alongside the team in Kenya to get to know the programmes and share the impact. We've got some exciting opportunities in the pipeline over the next year so it's a great time to join a growing organisation. We're on our journey of shifting the power to our partners in Kenya and diversifying our income streams. We have an incredibly passionate and dedicated team who value honesty, integrity and finding a good work/life balance.

Duties would include:

Fundraising

• Responsible for leading and implementing the fundraising strategy and meeting the fundraising targets of the charity (c. £250,000 annually), mainly from grants and individuals. 

• Responsible for grant fundraising. We have a healthy pipeline of funders to apply to each year with a pool of current and warm funders. You will review our case for support quarterly or sooner if data changes. You will manage the application cycle, periodically researching new funders to add to it, updating deadline dates and funding requirements etc. You will be responsible for submitting applications to funders identified on the cycle and meeting the agreed income annual target.

• Managing grant/funder relationships - including meeting with funders when appropriate, managing the reporting requirements and deadlines for all grants and researching new funding opportunities. Support the Kenya team, if required, with managing any reporting requirements for grants received directly in Kenya.

• Seeking new income streams, particularly grants from the USA and Kenya as these are potential growth areas for us. 

• Supporting the team in Kenya to apply for funding for local NGOs, which would go directly to Kenya. 

• Manage individual giving fundraising stream (with support from the part-time Fundraising Support Officer) including the marketing and communications strategy and implementation thereof to aid donor retention and acquisition.

• Oversee our annual matched-giving fundraising appeal, Big Give Christmas Challenge, in December.

• We have secured a Radio 4 appeal for February 2023, you will lead on promoting the appeal with current donors before, and overseeing the thanking and recording of donors as a result of the appeal.

• We have a marketing and communications plan for the year, you will oversee and update this as required and work with the Fundraising Support Officer to ensure it is implemented. The Fundraising Support Officer will lead on social media content, overseen by you. You will be responsible for writing the newsletters on MailChimp and creating a printed update for donors without email.

• Maintain our existing corporate partnerships, including attending events when required, and respond to proposals of new partnerships.

• Updating the website, blogs, events etc, in Wordpress.

• Overseeing the use and management of the donor database in Salesforce.

• Make excellent use of volunteers and pro-bono experts to support workload.

Finance

• Manage budgets. The UK and Kenya budgets will be created by the CEO and Kenya Operations Director usually, and then approved by the Board. You will use these to create fundraising budgets for applications and contribute to future iterations of the budgets as required.

• Track income and expenditure versus budget (in Xero), in order to prepare comprehensive budgets and accurate financial reporting for grants/funders. 

• Produce finance reports from Xero in order for the Treasurer to write finance reports for Board meetings, which may require insight from you on the source of income and likely future/pledged/secured income.

• As required you may be asked to make payments, if the CEO is unavailable.

• As required you may be asked to review the monthly requisition requests from Kenya to ensure they are aligned to the budget and to review income and expenditure reports from the previous month from Kenya, if the CEO is unavailable.

Impact

• Oversee the impact of the work in Kenya by coordinating MEL data collection alongside the team in Kenya (using the agreed MEL calendar), analysing results (survey results collected using Google Forms which are then downloaded to a spreadsheet), creating twice yearly impact reports (based on findings from the data analysis), reports for funders and impact stories for use in communications with donors and supporters. 

• Work alongside the team in Kenya to identify any areas of programme improvement or development for the next financial year in response to the impact data collected. 

• Facilitate quarterly reflection meetings with the Senior Management Team in Kenya to reflect on successes and challenges from the previous quarter, and plans/suggestions for the coming quarter.

Networking and Partnership Development

• Networking and partnership development with funders and other NGOs working in technical vocational training (TVET) or education programmes in Kenya or East Africa to share knowledge and learning. 

Senior Leadership Team 

• As a member of the senior leadership team, you will be required to support the organisational needs of the charity as required, deputising for the CEO when required. 

• Ensure that fundraising and impact activities are aligned to the UK and Kenyan Strategic Plans and complete activities/monitor progress towards achieving these. 

• Line-manage the Fundraising Support Officer. To include annual objective setting and quarterly performance reviews along with informal check-ins so ensure they feel supported and able to do their job to the best of their ability. Manage leave requests and absence.

Please download the Role Description and Application Pack for full details about the role, person specification and more importantly - what you can expect from us. You can also visit our website for more information.

We look forward to hearing from you!

P.S. We've pledged to always show the salary, not require degrees and share interview questions in advance to make the recruitment process as stress-free and transparent as possible. We are committed to a culture of inclusivity. We are able to grow and learn better if we have a diverse organisation formed of the collective sum of individual differences, lived experiences, knowledge and self-expression. We support all accessibility requirements; our organisation is designed for everyone. We encourage participants from all backgrounds, so if there is anything we can do to make our recruitment process better for you/allow you to show your best self, please let us know. In recruiting for our team we welcome the unique perspectives you can bring in terms of culture, education, opinions, ethnicity, race, sex, gender identity, values, age, religion, disability, sexual orientation, beliefs, nation of origin and languages spoken. 

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. Do you want to use your skills, knowledge and experience to help change the world? You could be our new Human Rights Education Manager.

About the role

The Human Rights Education Team help us achieve our goal of increasing knowledge and changing attitudes as well as building a powerful human rights movement. The Human Rights Education Manager is accountable for leading AIUK's work to educate children, young people and adults - including activists. The day to day of this role involves leading the HRE Team to plan, deliver, monitor and evaluate high quality learning activities. The role also involves collaborating with partners and across the international Amnesty movement. This is a job share with an existing role holder. More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled in team leadership and line management
• You can design and deliver high quality learning
• You collaborate and positively contribute to an inclusive culture.
• You also have a good knowledge of human rights education methodology and practice

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time). 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares. See more details of our benefits.

Apply for this role

The vacancy may be closed earlier than advertised if a high standard of applications is received. If you wish to be considered for the role, avoid delay in submitting an application.

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. We are a disability confident organisation. More details of inclusion in the AIUK recruitment process can be found.

At a significant stage in our organisational growth, WERS is seeking a strategic and insightful leader to take on responsibility for the day to day operations of the growing organisation. We are looking for someone with a strong track record of developing and managing people and projects, who is committed to bringing about positive change to the lives of people seeking sanctuary in the North East. 

Reporting to the Director and leading a team of senior project managers, you will manage, develop, direct and control the project operations of WERS in order to meet strategic objectives. You will be a strong team player and a confident communicator who brings solid experience to ensure that WERS’ projects are run effectively, efficiently and have maximum impact.

Deadline: Midnight Sunday 11 September 2022

Interviews: 21st and 22nd September at WERS

Please visit our website to download the application form.

Main Purpose of Job

To manage, develop, direct and control the project operations of WERS in order to meet strategic objectives.

Strategy & Leadership

1. Deputise for the Director when required
2. Participate in developing overall strategy for WERS and strategic decision making
3. Run all leadership team meetings
4. Support the successful day to day running of the organisation
5. Champion the values of the organisation

Service Delivery

1. Ensure that client support and empowerment are the focus of WERS activities and that WERS service provision is client-led and reflects the objectives of the charity
2. Direct and oversee implementation of support work, volunteer project, awareness raising and finance functions, facilitating and managing the areas to work effectively together
3. Ensure appropriate service outcomes (strategic, funder, client) are met and properly evaluated to enable impact measurement and reporting
4. Manage project budgets (working with Finance & Resources Manager) to ensure all delivery is within agreed totals
5. Adapt service delivery (methods of delivery, changes to services) to changing circumstances, working closely with WERS Advisory Panel and steering groups
6. Produce robust project implementation plans and support the leadership teams to produce plans to support their objectives 
7. Ensure appropriate systems are in place to enable smooth running of all WERS projects
8. Participate in design of new services working with WERS Advisory Panel to ensure all delivery is shaped by people with lived experience, and the Leadership Team.
9. Keep abreast of key developments and policy in the sector and ensure projects best support changing need and respond to opportunities
10. Lead on Safeguarding, ensuring all staff are knowledgeable and guidance is implemented throughout all services
11. Lead on risk management related to project delivery
12. Ensure delivery teams receive appropriate training and support

Outward-facing role

1. Oversee existing partnership working and facilitate new partnerships as appropriate in consultation with the Director
2. Represent WERS at external meetings, as appropriate and in line with agreed strategic objectives and values

Staff management & HR

1. Provide direction and support to the leadership team to ensure all staff are working effectively together to drive agreed outcomes.
2. Ensure that the WERS values are upheld
3. Ensure HR policies and practices are implemented across the organisation
4. Carry out appraisals of leadership team
5. Oversee delivery of staff development and training
6. Ensure staff well-being is maintained
7. Oversee recruitment of any new delivery staff

Fundraising and Finance

1. Liaise with Grants and Trusts Fundraiser and the Finance & Resources Manager on existing funders and ensure outcomes are met and reports produced,  looking for continuation funding whenever appropriate
2. Oversee regular production of management accounts to be available for leadership team and board
3. Work with Fundraiser to develop new project proposals and bids, in consultation with Director

Board of Trustees

1. Report to board on project performance and development

Person Specification for Head of Operations

Knowledge, Skills, Experience and Understanding:

• Significant experience and skills in managing and developing projects and in quality assurance
• The ability to plan and deliver against targets and manage multiple workloads 
• Strong people management skills, with the ability to lead, train and motivate others 
• Strong relationship building skills, with the ability to connect with people
• Knowledge of monitoring and evaluation frameworks
• The ability to analyse data and develop information into reports for dissemination and presentation
• Reporting to senior teams / trustees
• Good knowledge of the current issues facing people seeking asylum and refugees
• Excellent verbal and written communication skills
• Well-developed IT skills, including an understanding of CRM systems and Microsoft Office Programmes
• Understanding of the charity sector
• Solid budget and financial management experience

Personal qualities

• Commitment & enthusiasm for the work of WERS and its values
• A ‘can do’ and flexible approach, with high levels of initiative and the ability to adapt to changing priorities
• Absolute commitment to honest and transparent working
• A commitment to diversity, equity, and inclusion.

This post is subject to receipt of two satisfactory references, an enhanced DBS check and Right to work in the UK. Please note, this job description is subject to change. With any significant change, we will ensure this is discussed with you before any final approvals and or commitments.

Salary: £28,680 (London) / £25,400 (National) per annum

Hours: 28 hours per week

Contract: Fixed term (24 months)

Benefits:

- 27 days annual leave (pro-rata) + statutory holidays + 3 closures days over the Christmas period;

- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;

- Attractive family friendly policies;

- Private healthcare cover;

- Season ticket loans;

- Employee awards, and training and development opportunities.

Location: London, Bristol or home based

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Social Media Officer. 

Our social media accounts are the shop front of our organisation. Through our social media activity we are able to tell the world about the vital role of the housing association sector, shape opinions, influence ideas and manage reputational risk. 

We are looking for someone who can develop the organisation’s social media strategy; develop engaging and impact to support our influencing goals; and use social media to help to spot and manage reputational risks for the sector.

The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website. 

Key elements of the role:

• Managing our social media accounts on a day-to-day basis, considering the multiple functions we have for these channels across the organisation and using these accounts to spot and manage reputation risk

• Working with key internal stakeholders to develop and secure buy in for the organisational social media strategy to engage and influence our key audiences

• Creating engaging and impactful content to support the delivery of the NHF’s communications and influencing aims 

The successful candidate:

The successful candidate will be able to demonstrate:

• Experience of working across a variety of social media platforms and how best to use and develop them for an organisation’s needs.

• Experience of developing social media strategies to support organisational influencing and communications objectives.

• Experience of developing creative user focused digital content, working with case studies and using knowledge of the latest trends and developments.

• Knowledge of social media analytics and experience of using key tools to track and evaluate social media performance.

• The ability to collaborate with colleagues from across an organisation to develop social media plans and content.

Equality, diversity and inclusion

The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff and details of which can be found on the NHF website. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.

Disability confident committed employer

We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.

If you require this job advertisement and role profile in large print, please email us.

Uploading your CV and cover letter

If you decide to apply for this role, when requested, please upload a version of you CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Closing date for applications: 11 September 2022

Interview date: 19 September 2022