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Page 1 of 262
London, Greater London (On-site)
£24,999 - £25,000 per year
Permanent, Full-time
Job description

About The Role

The Programme Coordinator is responsible for the smooth and effective day-to-day running of programme(s) within Place2Be. Your responsibilities will include customer relations, participant bookings, organising resources and venues and financial administration relating to the delivery elements of the programme.

You will maintain and build positive relationships with programme delegates, trainers (both staff and contracted), external contacts, as well as colleagues in wider Place2Be teams. You will work closely with and support other Programme Co-ordinators where necessary. You'll also support the Project Manager and Clinical Programme Leader to produce regular reports on the outcomes and impact of the programme.

Key duties & accountabilities:

  • To be the first point of contact for programme enquiries and ensure that all customer engagement is handled promptly, efficiently and in line with Place2Be ethos, values, policies and procedures to create a positive experience and reputation of our training 
  • To manage course bookings, schedule interviews where relevant and provide course delegates with all relevant pre- and post-course materials
  • To maintain accurate customer records on the CRM system such as delegate bookings, attendance, results and additional information. Ensuring all records are stored in accordance with data protection requirements
  • To work closely with the relevant Programme Leader(s) to plan the programmes and schedules. 
  • To be a key information point within the Learning and Development team, sharing information and updates in a timely way

About You

The successful candidate:


  • have proven experience of training, people development and learning with a desire to make a difference in children’s mental health
  • Posses excellent interpersonal skills with the ability to build relationships within Place2Be and with clients, learners and funders
  • have proven experience of generating interest through various marketing and promotional methods to engage and enthuse customers and learners 
  • have experience of analysing data to produce regular and ad hoc reports
  • be confident in use of Microsoft Office (Word, Excel, PowerPoint) and the ability to use a CRM database system

1st Interview: Date TBC  ZOOM Video Interview

In return we offer you a range of fantastic benefits including:

  • Enhanced Annual Leave entitlement
  • Robust Learning and Development Programme
  • Contributory Pension Scheme
  • Life Assurance, 4x Annual Salary
  • Employee Assistance Programme
  • Mobile Phone Discounts (EE Network)
  • Cycle purchase and season ticket loan schemes
  • Extended Maternity/Paternity Pay

If you share our core values of perseverance, integrity, compassion and creativity and have the counselling skills and patience to support some of the UK’s most vulnerable young people and families, we would love you to join us. It’s sensitive and demanding work – but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.
Please view/download the full Job Description and Person Specification on our website for further details.

About Us

Place2Be is the leading children's mental health charity providing in-school support and expert professional development to improve the emotional wellbeing of children and young people, families, teachers and school staff. Place2Be provides mental health support and training for over 600 primary and secondary schools, reaching a total school population of over 350,000 pupils.
Our teams provide a range of services in our partner schools to build resilience early in life through counselling, creative work and play and support a child’s ability to engage in school life.  Our work, focused on early intervention, is part of the ‘comprehensive CAMHS system’.
Through our professional development programme, we are training c1200 Counsellors on Placement each year who build their mental health and counselling skills and experience through practice in our partner schools. We also provide a range of professional development programmes on mental health and wellbeing for school leaders, teachers and other professionals who work with children and young people, so we can help to build ‘mentally healthy’ schools and communities where all children can thrive and flourish.

We continue to pilot, trial and explore new ways in which we can develop our practice as well as share learning, expertise and findings from the robust evidence and evaluation we gather. HRH The Duchess of Cambridge is our Royal Patron and Place2Be is one of the founding charity partners of Heads Together. We also work collaboratively with a range of charities and expert organisations to leverage best-in-class knowledge and expertise to inform, develop and improve outcomes for the children, families and schools we support. We ask our staff team to share our core values of perseverance, integrity, compassion and creativity, and to have the skills and patience to support some of the UK’s most vulnerable children and families.

More about Place2Be

Place2Be is a leading children's mental health charity providing in-school support and expert training to improve the emotional well-being&... Read more

Posted on: 12 August 2022
Closing date: 29 August 2022 at 23:59
Tags: Admin,Management

The client requests no contact from agencies or media sales.