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Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re looking for a new Assistant Support Worker to join our team – helping guide children and families on their recovery journey.

Position: Bounce Back for Kids (BB4K) Assistant Support Worker

Location: The role is based in our Reading office with hybrid flexible working arrangements to provide for working at home and in the office. The role requires frequent travel across Reading, West Berkshire, Wokingham, South Oxfordshire and Vale of the White Horse to support our service users.

Contract: Permanent part time – 22 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Salary range: £15,387 - £16,447 pro-rata per annum (full time equivalent range £25,878 - £27,661 per annum) 

About the role:

The Assistant Support Worker will work across the BB4K service. Following training they will support the service through groupwork, assessments and, subject to development, hold a small case load providing one to one support work.

The objective of the role is to develop the necessary skills and knowledge to enable service users make positive changes in theirs and their children’s lives and reduce the likelihood of further trauma.

About you:

A successful Assistant Support Worker will need personal, professional or academic experience of support work for people experiencing domestic abuse, and an interest in / experience in supporting vulnerable children and families.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: Tuesday, 09 June 2026 at 9am

Interviews are likely to be held on: Friday, 05 June and Friday, 19 June 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Trainee Support Worker, Assistant Family Support Worker, Children’s Assistant Support Worker, Assistant Domestic Abuse Worker, Assistant Recovery Worker, Assistant Support Worker, Teaching Assistant, Emotional Literacy Support Assistant (ELSA), etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Marketing & Communications Co-ordinator

Salary: Up to £30,000
Location: Hybrid – 3 days per week at the Chiltern Society office (Chesham, HP5 1AG), with remote working and some travel across the Chilterns

Job Description

This is an exciting opportunity to join a small, passionate charity dedicated to caring for the Chilterns – protecting its natural beauty, cultural heritage and environmental sustainability.

Following an internal promotion, this role will play a key part in delivering the organisation’s new strategic plans. You will help grow and diversify the supporter base through creative and impactful digital communications, alongside coordinating a varied programme of public events, including the annual Heritage Festival.

You will be responsible for creating engaging content across digital channels, managing and developing the organisation’s website and CRM systems, and supporting the delivery and promotion of events. Working closely with colleagues, volunteers and stakeholders, you will ensure communications are timely, relevant and inspiring, encouraging more people to connect with and take action for the Chilterns.

This role is ideal for someone creative, organised and proactive, with a passion for nature and strong digital skills. You will enjoy working across multiple projects, building relationships and contributing to a collaborative team environment.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

As our Fundraising Officer (Community) you will be a key member of the income generation team for Winchester Hospice Fundraising Charity, joining at an exciting time following significant growth in revenue generation. You will drive our community fundraising efforts, delivering our ambitious plans and meeting financial targets.

You will lead innovative fundraising campaigns, foster and manage community relationships and ensure exceptional supporter experiences. Your role will encompass key community fundraising campaigns to maximise support and donations from both community groups and individuals.

In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising to ensure that the charity is financially sustainable and widely recognised by the local community. You will support the promotion and delivery of significant events, provide excellent stewardship and enhance supporter journeys. Your proactive, can-do attitude and dedication will play a crucial role in achieving substantial revenue growth and driving the success of our strategic initiatives.

Lincs & Notts Air Ambulance is looking for a strategic and experienced Head of Mass Fundraising and Marketing to lead our integrated fundraising and marketing activity.

Head of Mass Fundraising and Marketing
Location: Headquarters in Lincoln - HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £42,000 - £50,000 per annum, dependent upon skills and experience
Contract: Permanent
Reporting to: Director of Income and Engagement

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Recently rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

Reporting to the Director of Income and Engagement, you will drive sustainable income growth through regular giving, appeals and lottery programmes generating £6–£7 million annually. You will lead multi‑channel campaigns, oversee supporter care, insight and marketing, and develop high‑performing teams to strengthen supporter relationships and enhance the LNAA brand. This permanent, full‑time role is based at our HQ and Airbase in Lincolnshire and plays a vital role in supporting our life‑saving service.

The successful candidate will have significant experience in a senior management role, in-depth knowledge of running regular giving, lottery and appeals fundraising programmes, significant experience in running multi-channel marketing campaigns that drive income growth, understanding of CRM Systems and experience of building supporter or customer journeys informed by data and insight.

This role is based at our Headquarters in Lincoln, with the option of hybrid working after a probationary period, requiring a minimum of three days per week in the office.

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: 25th May 2026
Interview date: Week commencing 1st June 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

A full driving licence and access to a vehicle (or equivalent) is required for this role.

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. 

No agencies please.

Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact 
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Head of Insight and Impact is an exciting new leadership role for Home-Start UK at a critical time as we develop and prepare to launch our new, federation-wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight-led culture we need to deliver on our mission.

Your key responsibilities will be to:

• Lead the development of a shared, federation-wide approach to impact measurement, transforming how we understand, evidence and communicate the difference that Home-Start makes to babies, children and families.
• Develop and embed data systems, tools and capabilities at Home-Start UK and across our federation, aligning with and enabling delivery of our new strategy.
• Design and lead a consistent approach to monitoring and evaluating the support we provide at Home-Start UK to our federation, ensuring outcomes and learning are captured and shared.
• Lead Home-Start UK’s Impact Team and work collaboratively with colleagues across the organisation and with local Home-Start teams, leveraging collective skills and expertise.
• In this busy and varied role, you will put insight and impact at the heart of our work. In a typical day you could be working with our data analyst to visualise and present the results of our latest National Data Return to the Executive Leadership Team, running a feedback session with local Home-Start teams piloting new outcome measures, and/or ensuring colleagues in our Fundraising Team have the insight they need for proposal development.

Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If this sounds like your kind of opportunity, then we want to hear from you!

The closing date for applications is Tuesday 19th May at 4pm.
First stage interviews will take place virtually on week commencing 1st June.
Second stage interviews will take place in-person at our Leicester Office on week commencing 8th June.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. 

No agencies please.

The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s. 

As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.  

This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.  

You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.  

There will be a requirement to work irregular hours as well as frequent local travel. 

Please note that interviews will take place on Monday 8th June in Maggie's Swansea.

Key Responsibilities

To support the delivery of effective and dynamic public and food bank facing support services. Ensuring that food banks have the technical support and information to work and report effectively and that people facing hunger or hardship receive compassionate and practical advice. Responsible for answering public and food bank enquiries, providing technical support to food banks to ensure the delivery of high-quality services that support the network to work towards an end to the need for food banks in the UK.

This role is part of Trussell’s Food Bank Resilience programme, the goal of which is to support every food bank to develop and sustain the core offer of a warm welcome, food and advice for every person, for as long as their services are needed, while orienting their organisations towards an end to the need for food banks. This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Role responsibilities

Responding to customer enquiries
Respond to calls and emails from the public, food banks, and referral agencies, ensuring each person receives accurate and timely information to support their ongoing journey. This includes providing details of local food banks and other food‑aid providers, signposting to relevant national and local agencies, replying to emails, answering phone calls, responding to complaints, and directing customers to the appropriate teams or resources so they can operate confidently and access the support they need for their current situation.

Supporting Volunteers
Provide support to our Support Team Volunteers ensuring they have a positive experience volunteering for Trussell and are well-equipped to respond to incoming enquiries. This includes managing rotas, supporting training and regular team meetings, leading on volunteer recruitment and providing ongoing recognition. Additionally, monitoring the wellbeing of volunteers throughout their shifts, providing support after difficult calls and promptly responding to their queries. This ensures that Public Support Team Volunteers feel valued and supported and can carry out their duties effectively.  

Generate and analyse data reports
Generate and analyse data reports to support accurate monitoring, insight development and effective decision making across programmes and partnerships. This includes ensuring information is accurately logged and generating regular and ad-hoc reports, analysing and verifying data for accuracy, and sharing insights with with internal programmes and external partners to ensure reliable information is used to guide planning, demonstrate impact and improve service delivery.

Develop and maintain accurate internal signposting information
Develop and maintain our internal Signposting repository. This includes ensuring the information is kept up to date, simple to use, and contains well maintained information that supports colleagues to deliver accurate and consistent guidance to callers.

Co-ordinate, advise on and implement offers and pilot projects
Co-ordinate, advise on and implement projects that support the ongoing development of the Public Support Line and the delivery of offers and pilot projects to food banks. These projects will be driven by insights and user feedback and include establishing new systems and ways of working to ensure the phone line is relevant, supportive and in line with Trussell values. This also includes coordinating and communicating offers and pilot projects to food banks, sharing clear and timely information, gathering and responding to queries, co-ordinating participation, and ensuring updates and requirements are communicated in accessible ways. This enables food banks to make informed decisions, engage confidently with opportunities.

Provide technical support
Provide technical support to food banks and referral agencies to enable efficient use of systems and tools provided by Trussell. This includes responding to telephone and email enquiries, communicating system updates, providing training, and producing guidance documents, ensuring food banks and referral agencies have the systems support they need in order to be able to work and report effectively.

Person Specification

Core Knowledge

Knowledge of basic safeguarding and data protection principles

Proficiency in MS Office (e.g. Excel, Word, PowerPoint, Outlook)

Ability to analyse and present data
 

Essential Skills

Written and verbal communication skills

Reporting and documentation

Customer service skills

Time management & Prioritisation skills

Accuracy and attention to detail
 

Key Experience

Handling complex customer or service-user enquiries

Handling Safeguarding concerns
 

Special Requirements

None

Retail Development Officer
Harrogate, with regular travel across Yorkshire.

We offer hybrid working.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Development Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

Reporting to the Retail Development Manager, the Retail Development Officer will support with the continued growth and development of our retail network.

The role holder will actively support the Retail Development Manager to build, deliver, and implement a pipeline of new sites development in retail, including shops, cafes and superstores, Yorkshire Cancer Research Centres, and other retail related projects.

You will have responsibility of supporting the Retail Development Manager with market analysis and feasibility studies of potential new sites, contributing to the development of business cases, projects plans and delivery of these plans as well as contributing to compliance and ongoing maintenance and required improvements within the retail real estate. There will also be an opportunity for the role holder to inform future decision making through the delivery of business insight, KPI data and other metric reports relating to income.

Specifically, you will:

Ensure Retail Development effectively manages risk through clear prioritisation and consistent role modelling of best practices:

· Work collaboratively with the Retail Area Manager, with regards to monitoring compliance with retail policies and procedures, as well as Health & Safety standards.

· Act as a visible leader in relation to all health and safety responsibilities, taking reasonable care for your own safety and the safety of others. Adhere to all Health & Safety requirements, processes and procedures.

· Support and role model a strong safety-first approach in all retail development activities and projects.

· Work closely with the Facilities Manager to ensure new shops are in good condition and compliance documents are in place before being handed over to operate under business-as-usual activities.

Drive strong team performance across retail by consistently delivering high-quality work, demonstrating reliability, and actively collaborating across teams and external partners:

· Support, where possible, the recruitment process for new shop managers and volunteers and ensure this is complete in time for each new shop opening.

· Maintain and monitor detailed project plans for refurbishments, openings and improvement projects, ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates.

· Deputise for the Retail Development Manager, support and maintain relationships with property agents, shopfitters, tradespeople and third parties, in their absence.

· Assist as a contact for discussions with relevant internal and external stakeholders regarding new locations.

Support the positive representation of the Yorkshire Cancer Research brand by modelling key behaviours and helping deliver welcoming, innovative spaces that position the organisation as a brand leader:

· Undertake regular shop visits/shop floor inspections as directed by the Retail Development Manager; directing and supporting the team to deliver creative and inspiring layouts, space planning and use of point of sale to ensure that each shop maximises its sales potential.

· Empower teams through training and demonstrating the high standards expected of visual presentation of the shops in representing the brand image of Yorkshire Cancer Research.

· Be a trusted point of reference who understands expected standards, can clearly communicate them, and champions their importance in representing Yorkshire Cancer Research.

Support the delivery of commercially viable shops and related spaces by working within budget constraints and aligning with approved business cases and project plans:

· Support the Retail Development Manager in exploring and identifying the best locations for new shop openings, including market analysis, feasibility study, site visits, and site presentation.

· Assist in developing business cases for each new shop, ensuring they are financially viable and key decisions are documented.

· Support the development of project plans for shop openings, closures, and refits by ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates.

· Continuously improve systems and processes that support effective project delivery, ensuring accurate documentation, reporting and compliance.

· Work alongside the Retail Development Manager to identify new suppliers, ensuring they are suitable, competent, and aligned to our values.

· Support the Retail Development Manager in developing and testing new income streams, processes, and systems before moving to business-as-usual activities.

· Support the Retail Development Manager, Retail Area Managers, Head of Retail Property & Estates, and team in regularly reviewing our current retail estate, identifying maintenance and other improvements required.

Other duties:

· Support the development and execution of the ten-year Retail business strategy.

· Deliver key business insight to drive improvements through analysis.

· Provide regular KPI and metric reports on income to inform future decision-making and planning.

· Undertake additional duties outside the key job duties within the team and across the charity, as the charity may reasonably require.

About You

To be considered for this role, you will need:

· To ideally be educated to A Level or equivalent, or able to demonstrate experience in a similar role at a similar level.

· Have evidence of continued professional development relevant to the role's purpose and level.

· Experience in support of the delivery of multi-stakeholder projects.

· To have excellent business acumen and an in-depth understanding of market trends

· To have experience of working cross-functionally, both within an organisation and externally.

· To have experience in planning and implementing store openings.

· To have experience in using project management software such as Airtable and Sketchup.

· To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines.

· To have convincing and persuasive written, oral and presentation skills with the ability to present ideas and issues, clearly, and coherently to a wide range of audiences.

· To have excellent IT skills with confident use of Microsoft Office packages including Word, Advanced Excel, Outlook, and PowerPoint.

· Project Management experience is desirable, including experience in keeping accurate documentation supporting project management.

· To have proven experience in developing retail processes for shops is desirable.

· Merchandising and/or retail display experience is desirable

· It is advantageous to hold a Project Management Qualification: IE APM, PRINCE2

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role via Charity Job or our website before 20 May 2026. Please read our privacy notice before applying. Please note this is a two stage interview process and first interviews will be conducted on Teams, second interviews will be held in person at our Head Offices in Harrogate on 26 May 2026.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Join Our Team: Duty Manager

We’re excited to welcome a new Duty Manager at our Anderton Boat Lift Visitor Centre.

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. This is a site-based role at Anderton Boat Lift, CW9 6FW.

Working across our visitor attraction, the Duty Manager will be responsible for the safe and efficient operation at Anderton Boat Lift, alongside leading and motivating a team to deliver outstanding customer service. The team will support this through engaging activity participation, the sale of goods and services, and the upkeep of a high‑quality environment for all visitors.

The Duty Manager will champion the Trust’s values, both personally and through your team, helping to create an exceptional visitor experience. In this role, you will actively contribute to increasing revenue, enhancing customer satisfaction, and ensuring our sites remain welcoming and enjoyable places to visit.

Key Responsibilities

• Manage a team or teams of staff/ volunteers delivering a safe environment and excellent customer service; for example in maintenance, retail, catering or operation of trip boats/ other.
• Adoption of required emergency, safety, operational, financial, other processes appropriate to tasks. Plan and implement safe working procedures - creation of risk assessments and method statements, in line with the Trust’s Health and Safety Policy and standards.
• Customers dealt with to expected standards of courtesy and care; resolve concerns/ complaints.
• Deliver targeted business plan objectives for services, projects, events, maintenance to planned expenditure budgets, regularly reporting on the same. Assist with identifying future priorities/ business planning and budgetary planning.
• Maintain high standards of cleanliness and safety at the site. Identify maintenance requirements and prioritisation. Instigate local maintenance tasks where required; liaise with other operational teams, contractors the Trust management structures as necessary for the execution of works
• Coach, develop and support the team performance for required measures, including customer satisfaction and other service standards. Report on the same.
• Plan and lead volunteers undertaking tasks ensuring the application of Trust procedures and the provision of a safe working environment for volunteers, and a satisfying volunteer experience.
• Recruitment and retention of staff and volunteers to assist with the running of the attractions, ensuring staff and volunteer satisfaction is high and their duties are rewarding.

About you

You’re an experienced and confident team leader who can motivate staff and volunteers to deliver a safe, welcoming and high‑quality visitor experience. You understand operational and safety procedures and can produce risk assessments and method statements when needed.

You handle customer enquiries and complaints professionally, and you’re comfortable delivering services and projects to agreed targets and budgets. You maintain high standards of cleanliness and safety, identifying and coordinating maintenance needs promptly.

You support, coach and develop your team, using performance measures and customer feedback to drive improvement. You also enjoy working with volunteers, ensuring they feel valued, supported and engaged.

Skills & Qualifications 

• HND or Degree in relevant discipline or proven experience in a similar role
• Relevant occupational qualifications in disciplines for bespoke tasks, for example food hygiene.
• Customer service training qualification – Welcome Host or equivalent
• Valid driving licence appropriate to vehicle for specific roles
• Trust minimum safety learning standards
• Appropriate qualification in safety management, relevant to team discipline – NVQ level 3 Safety Management/NEBOSH General certificate
• Proven experience in a customer facing relevant to the task required.
• Previous retail/catering experience - Desirable
• Proven experience in direct sales, handling cash and the application of appropriate procedures
• Proven experience in monitoring budgets and providing management reporting.
• Proven experience in leading and motivating teams; directing, prioritising and delegating daily tasks
• Proven experience leading volunteers
• Proven experience with the use of computers and software packages
• Ability to work flexibly, in accordance with business demands.
• Ability to multi task, and work prioritisation

The Basics

• Salary: £28,000 – £34,000 depending on experience
• Reporting to: Programme Manager
• Location: Luton & Stevenage, with daily travel across the region and some home working
• Hours: Full time, 37.5 hours per week (including up to 2 evenings per week until 7pm)

We are a place-based organisation and are keen to build a team rooted in the communities we serve. We are therefore looking for someone who lives in or in commutable distance of Luton/Stevenage.

Our Application Process

The deadline for applications to this role is 5pm on Tuesday 9th June.

Interviews for our delivery team involve a first interview held via teams and a practical interview which is in person at one of our delivery sites.

About the Role

The Senior Programme Coordinator is a skilled practitioner who leads by example, delivering high-quality interventions to young people while providing day-to-day oversight of regional delivery, with support from the Programme Manager.

This role combines hands-on delivery with operational coordination, team leadership, and partnership management. You will play a key role in ensuring programmes are delivered safely, effectively, and to a consistently high standard across schools, alternative provisions, and community settings.

Alongside direct delivery, you will coordinate regional timetables and logistics, line manage and support delivery staff, and build strong relationships with schools, partners, funders, and stakeholders across the region.

This is a varied and rewarding role suited to someone who is passionate about supporting young people experiencing school exclusion or other challenging circumstances, while also leading and developing a team to achieve meaningful outcomes.

Key Responsibilities

• Deliver high-quality interventions for young people in schools, alternative provisions, and community settings
• Coordinate regional delivery timetables, staffing, and logistics to ensure smooth programme delivery
• Line manage and support regional delivery staff through coaching, mentoring, and regular supervision
• Build and maintain strong relationships with schools, partners, funders, and external stakeholders
• Lead on safeguarding, behaviour management, and wellbeing across all regional activity
• Support the planning and delivery of holiday programmes, career taster days, and regional events
• Monitor programme impact through accurate reporting, data collection, and evaluation
• Champion the Dallaglio RugbyWorks culture and values, modelling high standards across the team

About You

You will have at least three years’ experience delivering interventions for young people facing exclusion or other significant challenges, alongside experience leading or supporting teams within a youth work, sport, or education environment.

You will be confident building trusted relationships with young people and able to engage and support them using a trauma-informed and relationship-based approach.

We are looking for someone who is:

• Passionate about supporting young people to make positive life changes
• Experienced in delivering youth work and/or sports-based interventions
• Skilled at building partnerships with schools and external organisations
• Organised and proactive in coordinating delivery and solving problems
• A supportive leader who can motivate and develop others
• Committed to safeguarding, wellbeing, and high-quality practice

Essential Requirements

• At least 3 years’ experience delivering interventions for young people experiencing school exclusion or similar challenges
• Level 2 qualification in Sport Coaching (or equivalent)
• Level 2 Youth Work qualification (or equivalent)
• Experience of line management or team leadership
• Strong communication and relationship-building skills
• Full UK driving licence and access to a car
• Flexibility to travel daily across the region and work occasional evenings

Job Title: Development Project Officer
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £35,329 to 45,090 (depending on experience)
Area of operation: Development
Responsible to: Development Director
Benefits: Bupa Health & welfare package, including salary sacrifice, electric car scheme and generous contributory pension scheme
Annual leave entitlement: 30 days per annum, exclusive of bank holidays
Place of work: Home based, but with regional development area across Kent, Sussex and Surrey. There will be a requirement to attend our London Office (Soho) one day per month (Hybrid Contract)

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst ~200 villages, and have a development programme of between 150 to 200 more homes over the next five years. We are passionate about rural communities and play a leading advocacy role in promoting the importance and urgent need for affordable rural housing.

About the role:

This is an exciting opportunity to join our small but professional and friendly development team to continue the delivery of our high quality new build homes programme.

We design our homes to high-standards, incorporating local architectural features. Our ‘fabric first’ approach to design and construction, coupled with and our commitment to renewable energy technologies, aims to reduce environmental impact and running costs for our residents. We build small scale schemes of quality homes that are in keeping with the village. Our approach involves forming a community-led local partnership to research, enable and deliver affordable rural homes.

Working under the leadership of the Development Director and collaboratively with internal colleagues and external consultants and contractors. The role will be to fully coordinate from inception working with Rural Housing Enablers, site acquisition and planning through to completion with the day-to-day project management of rural exception site housing delivery (noting, we do deliver some through selective Section 106 planning schemes with housing developers). Our typical land lead sites are around eight to twelve affordable homes, and may incorporate some open market housing to provide some necessary cross subsidy funding.

About you:

To succeed in this role, you will have a proven track record in working and successfully delivering affordable housing development and preferably rural housing. You will need excellent communication and interpersonal skills, with an ability to work both collaboratively but also be an independent self-starter. It takes a special person with professionalism, enthusiasm, initiative, tenacity and a great deal of pride in the end product to stay the course and deliver these small, often challenging yet ultimately rewarding community lead housing schemes. The right candidate will also ideally have some technical construction experience, either from formal qualification of direct housing delivery. English Rural is looking to invest in and develop the right candidate to grow with our business.

If you feel excited by the challenges posed by this role, we would love to hear from you!

Closing date for applications: 12pm on Monday 8th June 2026
Interviews: Tuesday 23rd June 2026 (to be held in our London office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

This is an exciting opportunity to build and lead a trusted online peer support service that people affected by Motor Neurone Disease (MND) rely on.  As an Online Communities Lead, you will have the autonomy to shape how the forum develops. You will take ownership of a live online service, with clear accountability for moderation standards, platform governance and overall service quality.

As an Online Communities Lead, you will make independent moderation decisions, including assessing safeguarding risks and applying proportionate escalation in complex situations. You will be comfortable holding responsibility for service-level risk, working within clear governance frameworks while acting decisively when it matters most.

You will act as product owner and primary administrator for the platform, managing configuration, permissions, workflows and continuous improvement. The Online Communities Lead will also lead and support a team of online volunteers, ensuring their wellbeing while maintaining consistent service standards.

Key Responsibilities

• Take ownership of and lead the day-to-day delivery of online peer support services
• Act as primary administrator and product owner of the community platform
• Manage moderation, safeguarding concerns and complex risk escalation
• Ensure compliance with GDPR, Online Safety Act and organisational standards
• Analyse community data to inform service development and reporting
• Grow reach and improve accessibility
• Manage external suppliers supporting the platform
• Lead, recruit and support online community volunteers
• Maintain service continuity plans and respond to incidents

About You

Essential:

• Experience managing online community platforms and tools
• Strong knowledge of GDPR and Online Safety Act requirements
• Experience handling complaints and crisis situations, including content moderation, escalation protocols
• Ability to analyse community metrics and report on impact
• Confident communicator, able to represent community voices
• Experience managing or supporting volunteers, including remote management

Desirable:

• Understanding of person-centred and accessible digital support
• Experience developing or improving online services
• Experience working with external partners or agencies
• Background in a charity or peer support environment

Hybrid working expectations: This role is home-based with occasional travel to our Northampton office

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Provide line management and support to direct line reports and leadership for the project. 
• Develop and maintain a strong understanding of Hackney’s parent demographics and local support services, enabling effective signposting for marginalised communities.
• Build strong partnerships with local VCOs and stakeholders to engage underrepresented communities, working collaboratively to support meaningful co-production.
• Create and lead welcoming parent focus groups that amplify local voices and help shape the project to be inclusive, accessible, and responsive to families’ needs.
• Data collection and reporting appropriate to the project for monthly/quarterly review with commissioners.

About you
You will be a compassionate, collaborative leader, committed to supporting parents and strengthening communities. You will provide effective line management and project leadership, creating inclusive, supportive environments where teams can thrive. 
Build a strong understanding of the diverse families in Hackney, taking an empathetic and proactive approach to engaging parents—particularly those whose voices are less often heard. Developing trusted relationships with local organisations and services, helping families access the support they need. Champion listening and co-creation, shaping accessible programmes through meaningful parent engagement, including focus groups. You will confidently use data to track progress, share learning, and demonstrate impact.
Above all, you will be driven to ensure every parent feels supported, connected, and heard.

Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suit your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card