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Starting Point, which is part of The Mustard Tree Foundation, is an exciting Project that provides mentoring and creates opportunities for young people who face disadvantage.
A great opportunity has arisen for an individual who is passionate about supporting young people who are ‘hardest to reach’ and face disadvantage. We are looking for someone with previous experience in working with Young People 15-25 (either professional or voluntary) to join our team on the Staring Point Milton Keynes ‘Aspire Programme’. This role has clear pathways for progression in management as the project continues to grow.
The main purpose of the role is to provide mentoring and supporting volunteer mentors in accordance with the project’s values and objectives and within The Mustard Tree’s ethos and vision. This is a part time position on 22.5hrs per week, which includes some out of office hours and evening work. The key tasks are:
- Directly mentor a caseload of young people one-to-one.
- Assess the support each young person requires and complete relevant paperwork.
- Match young people to volunteer mentors.
- Complete ongoing research tailored to each young person.
- Research and connect with opportunities for the young people we support.
- Support in the delivery of mentoring training.
- Oversee a caseload of volunteer mentors.
- Match volunteer mentors to mentees.
- Provide ongoing information, advice, and guidance to volunteer mentors.
- Lead on the running of quarterly supervision sessions for mentors.
- Record outcomes of young people matched with a volunteer mentor.
- Write up mentee case studies and success stories.
- Regularly update the Starting Point database.
- Ensure evaluations, case studies, and Outcomes Stars are completed
- Support the Project Director with ongoing programme administration.
- Represent the Charity and its ethos.
We are looking for someone who has the ability to communicate the values, vision and ethos of the project and charity. The right candidate will also need experience of public speaking and/or running presentations; have a clear understanding of Safeguarding and be PC literate (Word, Excel, PowerPoint, Outlook).
Please send your CV together with a covering letter detailing why you are suitable for the role to the HR team. Applications without a covering letter will not be considered for the role.
Interviews will be held early September 2021.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supported Employment Coach - Oxfordshire, Bicester and Banbury
Location: Home-based with travel across Bristol & South Gloucestershire
Salary: £27,000 per annum plus benefits -33 days annual holiday (incl. bank holidays)
Hours: Full-time, 37.5 hours (flexible working)
Contract: 1‑year fixed-term contract, with potential for extension dependent on future funding
Are you passionate about transforming lives through meaningful employment opportunities?
We have an exciting opportunity for a Supported Employment Coach to join our Ready, Willing & Able Supported Employment team to work with people in our SeeAbility homes to secure and sustain employment. Established in 2021, Ready, Willing and Able is looking to expand grow. This role is an exciting opportunity to spearhead our presence in Oxfordshire for the first time.
The Opportunity
Join SeeAbility’s Ready, Willing & Able team and help transform lives through employment.
We’re looking for a passionate and creative Supported Employment Coach to support people with learning disabilities and autism to achieve their career ambitions. You’ll work closely with individuals and employers to break down barriers and create inclusive workplaces. Since launching in 2021, Ready, Willing & Able has been breaking down employment barriers and proving that with the right support, everyone can achieve their professional ambitions.
What makes this role special:
- Lead our exciting expansion into a new region
- Work directly with inspiring individuals to achieve life-changing career goals
- Join a creative, boundary-pushing team that thinks outside the box
- Make a tangible impact on workplace inclusion across Oxfordshire
The ideal candidate will:
- Share our unwavering belief that paid work is positive and possible for everyone
- Have proven experience supporting people with learning disabilities and autism to achieve their goals
- Be passionate about workplace inclusion and breaking down employment barriers
- Demonstrate creativity and innovation in their approach to coaching
- Have experience with the five-stage Supported Employment model (desirable but not essential)
You will thrive in this role if you:
- Have high expectations for yourself and the people you support into work
- Enjoy building meaningful relationships and tailored support plans
- Are comfortable working independently from home while travelling across Oxfordshire
- Can identify opportunities and deliver personalised coaching that leads to sustainable employment
Professional Growth:
- Join a recognised leader in disability support services
- Work with an innovative team that's reshaping supported employment
- Opportunity to shape and grow our Oxfordshire presence
- Continuous professional development and training
About SeeAbility
For decades, SeeAbility has been providing extraordinary support and championing better eye care and supported living support, for people with learning disabilities and autism. We don't just support people – we empower them to challenge expectations and achieve extraordinary things every day.
Our Ready, Willing & Able programme represents our commitment to employment equality. We believe that everyone deserves the dignity, purpose, and financial independence that comes with meaningful work. Our team doesn't just find jobs – we create career pathways that align with individual ambitions and strengths.
Ready to Make a Difference?
If you're ready to join a team that's genuinely changing lives and transforming communities, we want to hear from you. This isn't just a job – it's an opportunity to be part of something revolutionary in supported employment.
Why join us?
Your development and appreciation
- Annual excellence awards
- Long service awards every 5 years and recognition
- Development Discussions: Opportunity to discuss your progress and your future
- Leadership development academy for the next steps in your career
Your work-life balance
- 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)
- Life events: Time off when you need it most
- 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
- Buy or sell annual leave scheme
- Enhanced Family-Friendly Pay
- Paid Fertility Leave
- Carers Leave available
Your money goes further
- £500 monthly bonus scheme for two lucky colleagues
- Eligible for Blue Light Card discounts
- Discounts and cashback at hundreds of shops, restaurants and activities
- Access to Tickets for Good
- Pay reviews and commitment to pay competitive rates
- Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
- Paid DBS and renewals
- Season ticket loans
- Advance Pay/Savings scheme using WageStream app
Your wellbeing counts
- Cycle to Work scheme
- Life assurance of 2x annual salary
- Free 24/7 employee assistance programme for advice and support
- Free eye test
- Discounted Gym Membership
- Dedicated in house Wellbeing Coach for your team
Safeguarding and Promoting Welfare
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.
Safer Recruitment
As part of our safer recruitment procedures, we require the following checks for all successful applicants:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re an organisation that’s all about people. We recruit over 500 passionate individuals each year for seasonal roles working with children on our internal programmes (Kings Camps) and for external partners (UK and worldwide). We’re looking for a forward thinking individual to join our Managerial tier, line Managing our end-to-end Recruitment and Onboarding process, and the people involved in its delivery.
This role will ensure we meet annual targets for seasonal recruitment and that every individual we hire is qualified, suitable and equipped to work safely with children. You will share our commitment to safeguarding, implementing attraction strategies and safer recruitment processes to ensure appropriate individuals are hired for work with children, that they are hired on time and that they have the relevant suitability and pre - employment checks prior to starting work.
You’ll be a people person and a decision maker, communicating regularly with candidates and the wider team to gather information, or follow up on any staffing or safer recruitment concerns. You’ll need to work flexibly to maximise engagement time and seasonal workflow. We are committed to safeguarding and promoting the welfare of children and young people.
Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.
Key Responsibilities
1. Recruitment Activity
- Set staffing targets and volume expectations
- Build professional networks to attract potential candidates
- Identify marketing opportunities
- Manage partnerships with clients and job boards
- Be the first point of escalation for candidate decisions, interview volume and second stage interviews
- Identify and escalate challenges with volume or quality of applications
2. Safer Recruitment
- Continually improve and make healthy efficiencies in our Safer Recruitment and Compliance Processes
- Ensure seasonal recruitment targets are met in good time for candidate onboarding and training
- Ensure safeguarding requirements and standards are met throughout the recruitment and onboarding process
- Ensure staffing policies are met including staff ratios, qualifications and experience requirements plus venue or site-specific requirements
3. Leadership
- Line Manage a team of recruitment and onboarding specialists
- Provide whole department leadership in the absence of the Head of Recruitment Audit check quality of interviews and candidate recruitment experience
- Manage and monitor weekly performance outputs
- Budget Management
Person Specification
- 2 years’ team management or leadership experience
- Safer recruitment or safeguarding experience
- Organised and with a high level of attention to detail
- Self-motivated with the ability to problem solve and take decisions
- Understanding of GDPR / sensitive data
- First-hand experience of relationship building or communication
- Able to multi-task and driven to work towards targets
- Excellent communication and IT skills
- Must be eligible to work in the UK
Our Culture & Benefits
- Our People: Work in our like-minded, dedicated and passionate team that aligns with our mission and shared purpose - to get children active, having fun and learning together.
- Salary: From £32,000 per annum
- Pension: We offer more than the norm, with an enhanced pension and employer contributions (5%), and we also offer a Group Life Assurance Scheme
- Holiday: In addition to statutory holidays, we offer a generous starting holiday allowance of 25 days per annum with additional holidays being added after 2 years’ service up to a maximum of 30 days per annum (after 5 years’ service).
- Work Patterns: 37.5 hours per week, within 8am-6pm Mon to Fri but, in the modern working world, flexibility is key and embracing peak demand at popular times of the year is required from our team.
- Our Meetings: We start every week with a Monday Morning Meeting (MMM) for the whole team to connect and we’re also deliberate about meeting formally every 3-4 months with a Quarterly Brief - each of these help with comms and provide every member of our team with development opportunities.
We’ve a vision of a world where children love being active, and we exist to get children active, having fun and learning together.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a dynamic Team Manager to support mobilisation of a brand-new pilot in North Essex. The service will provide targeted support to individuals who frequently present to A&E in mental health crisis, following self-harm, suicide attempt or suicidal ideation. You will provide operational leadership, clinical oversight, and partnership management to ensure service users receive evidence¿based, trauma¿informed and assertive support at the point of crisis and during follow-up in the community.
The Role
As team manager you will be responsible for the day to day running of the pilot. You will lead a small team to deliver high standards of practice, safe risk management, develop effective pathways between hospital and community teams, and maintain strong alignment with Phoenix Futures’ values and organisational priorities.
You will have oversight of data quality, reporting and performance management in order to demonstrate the impact of the pilot to commissioners and wider stakeholders
The pilot will focus on Colchester General Hospital A&E department, and the role will be based in our Colchester office, although travel may be required across North Essex to ensure effective service delivery.
About you
To join us a Service Manager you will need:
- Experience of working with people within a mental health/social work/substance use or similar field
- Experience of managing staff
- An understanding of the complex issues presented by individuals who use the service.
- The ability to build effective working relationships with other professionals (including mental health services, adult social care, treatment services) and to maintain the excellent reputation of Phoenix Futures across Essex and beyond.
- The ability to report performance data and information to managers and commissioners
- The ability to be innovative and flexible to meet the needs of the service
- Determined, with a drive to succeed and a willingness to learn
- Passionate and enthusiastic about making a real difference to the lives of people we support
- To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
- Excellent communication skills, both written and verbal
So, if you’re seeking your next challenge as a Service Manager, please get in touch or apply today.
Your Rewards
- Starting salary between £27,000 - 30,500 per annum (pro rata), dependent upon relevant qualifications
- Opportunity to access yearly salary increments (subject to appraisal), meaning potential salary increase up to £36,000 per annum, pro rata.
- Starting salary will be dependent on candidate and whether they hold relevant mental health or social care qualification.
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional well-being.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a brilliant communicator who loves writing copy and supporting donors? Join a passionate team working to end education inequality through the power of Classics.
We're looking for a Fundraising and Communications Officer to create and distribute newsletters and emails and be the first port of call for new and existing donors. You will enjoy collating case studies and reports, learning about our impact in schools and ensuring that donors and funders have a positive and meaningful relationship with Classics for All. You’ll play a vital role in enabling our programmes to reach schools and students across the UK. This is a varied and rewarding role at the heart of a small, friendly team making a big impact.
Diversity and inclusion
As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.
It does not matter if Classics was offered at your own school, and you do not need to be a Classicist to join our team – there are no Latin tests!
We want a future where every child can unlock the wisdom, wonder, and imagination of the ancient world, regardless of background or circumstance.



The client requests no contact from agencies or media sales.
Are you ready to play a pivotal role in transforming how a leading Royal Medical College delivers digital experiences to its members and staff?
Do you thrive at the intersection of people, process, and technology especially when Salesforce is involved?
The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members.
In this role, you’ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You’ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved.
From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products.
To be successful in this role you’ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can com-municate confidently with everyone from developers to senior leaders.
What you’ll do:
- Lead discovery workshops, interviews and requirement gathering sessions across the organi-sation
- Translate business needs into user stories, acceptance criteria, and actionable project plans
- Manage digital development projects from initiation to delivery
- Coordinate UAT, deployments, and end user training
- Create clear, accessible documentation and training materials
- Support colleagues with ongoing Salesforce training and troubleshooting
- Act as the connector between teams, ensuring smooth communication and alignment
- Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward
You’ll bring:
- Experience working with Salesforce or similar CRM platforms (essential)
- Strong business analysis and/or product delivery experience
- Excellent communication and stakeholder engagement skills
- Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives)
- Impressive organisational skills and attention to detail
- The ability to manage your own workload, take initiative, and drive projects forward
- Experience in a membership, education, or not for profit organisation is a bonus!
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Lead - National Water Compact Delivery Accelerator
Contract: 18 Months Fixed-term contract, Full-time, contingent upon successfully securing project funding, target start date May 2026.
Location: The role can be based in London (United Kingdom), Accra (Ghana), Dar es Salaam / Dodoma (Tanzania), Lusaka (Zambia), or Lilongwe (Malawi), subject to right to work eligibility in the respective countries.
In the UK, we support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office, for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.
Salaries & Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:
UK: GBP 71,481 per annum with excellent benefits*
Zambia: ZMW 1,373,933 – ZMW 1,919,714 per annum with excellent benefits.
Ghana: GHS 937,208 – GHS 1,310,800 per annum with excellent benefits.
Tanzania: TZS 185,654,036 – TZS 241,350,247 per annum with excellent benefits.
Malawi: MWK 103,443,842 - MWK 152,809,944 per annum with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
The role will report into the Programme Design and Management Team Lead, located in the Programme Operations Team, one of three support teams within the International Programmes Department of WaterAid UK.
The Programme Operations Team enables the effective management of the International Programmes Department through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management.
About the Role
The Project Lead will provide overall strategic, technical and delivery leadership for the National Water Compact Delivery Accelerator, a multi‑country initiative supporting governments to translate high‑level political WASH commitments into credible, investable project pipelines.
The role combines senior project leadership with deep expertise in WASH institutional development and financing, ensuring the Accelerator delivers against its staged milestones, meets the expectations of international financing institutions, and positions partner governments to successfully enter formal investment appraisal pathways.
In this role, you will:
1. Strategic leadership and delivery oversight
- Provide overall leadership for the National Water Compact Delivery Accelerator across all participating countries.
- Translate the approved delegated authority, staged approach and theory of change into effective, sequenced delivery.
2. WASH institutional development and financing leadership
- Lead the Accelerator’s approach to institutional strengthening, governance reform and financing readiness.
- Ensure robust diagnostics of sector constraints (institutional, financial, regulatory, macro‑fiscal and political economy).
- Support and guide the establishment or adaptation of the appropriate multistakeholder platforms.
3. Government and senior stakeholder engagement
- Alongside country teams, act as the primary senior interface with ministries responsible for WASH, finance, planning and local government.
- Support and reinforce high‑level political ownership of National Water Compacts and project pipelines.
4. Project governance, quality assurance and risk
- Establish and chair (or participate in) appropriate project governance and decision‑making groups.
- Maintain oversight of delivery quality, ensuring consistency and credibility across countries.
5. Team leadership and coordination
- Lead and manage the core delivery team, including technical specialists and country team embedded roles.
- Provide direction and mentorship to senior technical staff, including the WASH Institutional Management Specialist and the Public-Private Financing Specialist.
6. Learning, replication and strategic positioning
- Oversee synthesis of learning, guidance and tools emerging from the Accelerator.
- Contribute to organisational positioning on WASH financing, national compacts and mission‑oriented delivery.
Requirements
To be successful, you’ll need:
- Substantial senior‑level experience in WASH institutional reform, sector governance and financing.
- Demonstrated track record of leading complex, multi‑country projects involving governments and financing institutions.
- Deep understanding of investment preparation processes, MDB appraisal expectations and blended finance approaches.
- Proven ability to operate credibly with senior government officials, donors and international finance actors.
- Strong strategic judgement, political sensitivity and leadership presence.
Although not essential, we’d prefer you to have:
- Experience leading or supporting national WASH compacts, sector reform programmes or investment accelerators.
- Familiarity with World Bank, African Development Bank or similar MDB processes.
- Experience shaping mission‑oriented or systems‑change programmes.
Closing date: Applications will close 12:00 PM UK time on 10th April 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.
How to Apply: Click Apply to answer the pre-screening questions, upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.
This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.
Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. The role is based at our office in Kings Cross. There are opportunities to work from home at times. This role will be worked over 2 days per week, set specific working days can be discussed in interview.
About you:
- Strong collaboration skills, able to work effectively with partner agencies and colleagues to deliver high-quality support.
- Self-motivated and organised, with the ability to manage time, prioritise tasks, and work well under pressure.
- Skilled in empowering clients towards independence, inclusion, and financial stability (income, bills, debts/arrears).
- Person-centred approach, with the ability to assess needs, recognise aspirations, and provide tailored support.
- Knowledge of homelessness, housing pathways, and a commitment to promoting diversity and inclusion in practice.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Information:
Closing date: Sunday 29th March at midnight
Interview date: Week commencing on the 6th of April online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Programme Lead - Maternity Cover (London and South East)
Salary: £34,237-£36,853 depending on experience, skills and qualifications* (see below for more details on remuneration)
Contract: Temporary position linked to maternity leave cover
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are currently working with 1100 schools. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Your responsibilities
Quality programme delivery
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Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school.
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Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school and online consultancy support, and one-to-one advice.
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Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.
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Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.
Learning content & programme development
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Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.
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Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions.
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Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence.
Team and organisational contribution
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Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.
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Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc.
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Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.
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Identify and carry out other tasks commensurate to the level and spirit of the role as required.
Your experience
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You are an excellent teacher (primary or secondary)
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You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.
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You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.
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You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development.
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You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults.
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You are flexible, can think on your feet and can bring your own experiences to the work we do.
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You are highly-organised, look for solutions and can prioritise and manage a varied workload.
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You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.
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You are willing to travel nationally on a frequent basis (3 days a week) during term time; this will include regular overnight stays.
Further details
Start date: September 1st 2026
Terms: Temporary, linked to maternity cover and subject to successful probation review.
Contract: This is a full time post
Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work.
Application details
To apply:
Please submit your most recent CV and a document answering the questions below:
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Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)
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Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).
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Tell us about something you have achieved recently that you are proud of? (Max 200 words)
Please do not apply for this position if you are not based in this area of the UK
Closing date: Wednesday 22nd April
Interview date: Provisional dates for initial phone interviews week commencing Tuesday 5 May, with second round interviews on Zoom week commencing 11th May.
Questions: If you have any questions before applying for the role, please contact Catherine Pass
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
We are looking for an entrepreneurial and proactive Partnerships Manager with a strong instinct for business development and a track record of turning opportunities into significant funding partnerships. You will be energised by identifying new prospects, opening doors and building relationships with trusts, foundations and corporate partners. Creative and strategic in your approach, you will be comfortable shaping compelling propositions and developing confident high seven figure funding asks that resonate with large philanthropic donors.
You will also be a mature, thoughtful and kind manager who can lead and develop a high performing team. We are looking for someone who can set ambitious targets, encourage initiative and create an environment where colleagues feel trusted, motivated and able to grow, while playing a central role in expanding and diversifying a major global funding portfolio.
JOB PURPOSE
The Partnerships Manager will be a key position within the fundraising team, managing key private donors and co-leading on developing and implementing a new business strategy focused on significantly increasing trust and foundation and corporate funders.
They will also be working with SLT members to put together strategic seven and eight figure grants and strategic plans to engage large global donors to support Start Network programming.
The Resource Mobilisation team works collaboratively with those in programmes to manage internal and external relationships, adopting a coordinated approach when it comes to donor management and reporting.
The Partnerships Manager, together with the Head of Resource Mobilisation, will set and deliver a strategy that maximises trust and foundation and corporate funding and set a clear path to bring in new donors and increase income substantially over the coming three years. Currently the funding portfolio you will be managing is over £30million from 13+ global donors. This means this role is personally responsible for engaging and retaining 60% of our donors. This role will set a strategy to increase income according to targets, maximise donors plus retain all key strategic donors through robust engagement plans. Beyond this, the person in post will line manage three with scope for growth in 2026.
Additionally, across 2026-2028 and beyond they will lead on the development of an employee engagement offering with our corporates and corporate foundations in order to create a new avenue of unrestricted funding.
Beyond this, we expect this role, to lead on behalf of the resource mobilization team key global events, particularly Skoll / Marmalade and Shift the Power. In collaboration with the Institutional Funding Manager they will also plan our activities London and NY Climate Weeks. They will set the plans and strategy for the organization to engage with these events and work with Directors, CEO, Heads of, and coordinate cross organisational plans for this together with our Head of Advocacy and Influence.
Finally, this role will act as a key point of contact for the communications and advocacy teams and will need to make sure donor requirement and visibility will be taken into account across teams projects and strategies.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Increase new business from trusts and foundations and corporate funders
- Lead on the development of an innovative strategy together with the Head of Resource Mobilisation and Director of Business Development to identify and drive new business from trusts and foundations and corporates.
- Responsible for growing our funding from new geographical areas (focus on US and Asia) and sectors (Insurance) – and set a plan that will enable the diversification of our funding portfolio.
- Oversee the development and implementation of an employee engagement offer in order to create a new avenue of unrestricted income and boost the interest of corporate donors.
- Drive high quality prospecting of new potential funders across the organisation by working with and guiding heads of teams and the CEO strategically to engage with this task.
- Oversee how the organisation engages strategically with large trusts and foundations and corporates (potential giving 7 and 8 figures).
- Co-lead on the planning of key global events with our external affairs team such as Climate Week (New York and London) and make sure we have a cross organisational strategic approach to these events.
- Oversee the strategy to catalyse new relationships with middle sized trusts and foundations and corporates with a potential giving of 6 figures.
- Set a plan to attract more flexibility funding that can enable the organisation to catalyse key strategic projects that fall out of our programmes.
- Lead on developing positioning for corporate partnerships (insurance, finance, and tech industries), new areas of business for Start Network.
- Lead on the business planning process for the Trust and Foundations and Corporates Team.
- Manage large event budgets and make sure resources are used effectively.
- Work with programmes teams and colleagues to understand funding needs and develop creative ways to position and pitch areas of Start Network such as hubs, innovation etc.
- Work with programmes teams and finance team to drive and support the development of robust budgets and narrative proposals for large and medium sized asks.
- Attend and speak at key advocacy events, representing the resource mobilisation team as required, in order to meet donors and advocate for Start Network’s mission
Ensure high quality stewardship of current philanthropic donors
- Responsible for the overall stewardship of several high giving trusts and foundations (6, 7 & 8 figures).
- Oversee the development of quality reporting and updates for donors and make sure we have clear processes and systems for this to happen
- Responsible for making sure the resource mobilization team is creating informative and engaging updates across programmes for T&F and corporate donors.
- Work across teams to implement the insurance advisory group and make sure this group links back to resource mobilization strategies.
- Work with heads of teams to develop an engaging agenda for the insurance advisory group, taking into account the function and work with finance team to ensure appropriate expenditure of grant. Oversee the development of complex donor budgets and make sure they are ready for CFOO and Director approval.
- Support grant management function and work with finance team to ensure appropriate expenditure of grants.
- Work closely with the communications team in order to set up a strategic comms plan that will enable the organisation to position itself as a trend setter in the humanitarian sector, particularly around our core areas of work.
Influence externally
- Work with the Head of Resource Mobilisation and Director of Business Development to position Start Network strategically in global funding discussions.
- Engage key donors at strategic events and meetings.
- Work with the Head of Advocacy and External Affairs to coordinate advocacy messages for donors.
- Represent the organisation in key donor events globally, as required.
- Build knowledge and capacity within the organisation
- To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children.
- A commitment to the Start Network vision, principles, values, and approach.
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
Line Management
- To carry out effective line management of a team, including recruiting and training direct reports and having an active role in building an inclusive team culture in line with our values
- Oversee and manage high performing team.
- Coach and mentor team members, as appropriate, enabling them to fulfil their potential.
- Mentor hubs and in country fundraising manager, sharing and catalysing foundation and corporate opportunities for hubs.
- Ensure the organisation builds its capacity around donors’ compliance and policies.
- Deputise for the Head of Resource Mobilisation where required.
- Ensure all staff members in the Trust and Foundation and Corporate team have relevant objectives, targets and other KPI’s.
- Lead by example, building the team’s confidence, supporting them as appropriate and being a positive influence across the organisation.
- Drive a positive culture of fundraising within the Resource Mobilisation team and across Start Network.
Start Network Culture
- To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
- A commitment to the Start Network vision, principles, values, and approach
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
This role description is non-exhaustive and includes any other duties that may reasonably be required for the role.
PERSON PROFILE
Skills, Knowledge and Experience
Essential
- A well stablished fundraiser, with experience of developing relationships with a wide range of private funders (including 7-8 figure multi-year grants).
- A leader with management experience who can grow a team effectively.
- Good understanding the humanitarian sector and key stakeholders and can represent Start Network accordingly in global external event.
- An experienced bid writer who can oversee the process of bids creation and can write them when required.
- A person who is experienced in putting together multi million pound budgets, working across teams.
- An experience fundraiser who has managed large donors such as Gates, Hilton, IKEA.
- Experience in managing a £10m annual plus portfolio.
- Experience negotiating complex multi-million pound contracts.
- A confident speaker who can pitch and convince technical donors to fund our cause.
- A leader with experience in setting funding strategies and executing them
- Proactive and strong skills in business development, with experience of taking the lead on identifying and securing new funding opportunities.
- A creative eye, with skills and experience supporting and leading on the development and implementation of communications strategies for fundraising.
- An individual who is keen to be part of a smaller organisation, playing a significant role in furthering a collaborative fundraising culture, with the autonomy to try new approaches and build on existing relationships.
- A person who is target and output driven and is looking to set ambitious goals for themselves and the team and not afraid to try, fail and improve
- A fundraiser who enjoys working across complex proposals and donors requirements and is solutions focused
Desirable
- Experience in impact investment, insurance or blended finance
- Masters in relevant subject such as international development, international relations, etc.
- Fluency in Spanish or French and other languages
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
The People team at The National Lottery Community Fund is looking for two credible, confident and highly skilled People Business Partners to join us on six‑month fixed‑term contracts.
Our People team is around 30 colleagues who are proactive, collaborative and committed to delivering high‑quality support that enables our people to thrive. We focus on continuous improvement, strong relationships and ensuring colleagues feel supported, valued and set up for success.
These roles require strategic, forward‑thinking business partners who can build trusted relationships with senior leaders, act as internal consultants and provide expert guidance across a wide range of people matters. You will be comfortable navigating complexity, influencing at all levels and proactively shaping people solutions that align with our organisational priorities.
As the Fund continues through a period of change, this is an opportunity to make a meaningful impact, strengthening leadership capability, supporting organisational design and embedding people initiatives that enhance performance, culture and colleague experience.
What You’ll Do
Join us in a pivotal role where you will operate as a true strategic partner to senior leaders, bringing insight, constructive challenge and practical solutions that drive directorate and organisational priorities. You’ll build strong, influential relationships across all levels, becoming a trusted advisor known for your credibility and impact.
You will work collaboratively in a small team to embed meaningful people initiatives and frameworks that deliver consistency and organisational value. This includes providing expert guidance on organisational change, workforce planning and leadership development, helping to shape a high‑performing, future‑ready workforce. Using data, insight and evidence, you will influence decisions and steer people strategies that make a measurable difference.
You will confidently manage complex employee relations matters, ensuring outcomes are fair, consistent and legally sound. You’ll partner with leaders to unlock talent, identify development needs and create clear progression pathways. Alongside this, you will lead and deliver impactful people projects that enhance the People offer and elevate the colleague experience.
As a visible champion of equity, diversity and inclusion, you will role‑model inclusive behaviours and help create an environment where everyone can thrive. You will also contribute to continuous improvement across the People team, sharing expertise, supporting colleagues and helping to build a culture of excellence and collaboration.
What We’re Looking For
We’re looking for experienced People Business Partners who can operate with confidence, credibility and strategic insight. You’ll bring strong generalist HR expertise, excellent judgement and the ability to influence senior leaders while acting as a trusted advisor. You’ll be proactive, solutions‑focused and comfortable navigating complexity, using data and evidence to shape people strategies that support organisational priorities.
You’ll build strong relationships, role‑model inclusive behaviours and bring a thoughtful, people‑centred approach to organisational change, leadership development and colleague experience. With a solid foundation in employee relations and employment law, you’ll provide expert guidance across a wide range of people matters while contributing to longer‑term workforce planning and organisational effectiveness.
Location: UK wide - Hybrid working. Our offices are based in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Interviews: Week commencing 6th and 13th April
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should evidence how you meet them in your supporting statement.
- A credible, confident HR professional with strong generalist experience and excellent knowledge of employment law
- Proven experience in a true business partnering role, influencing, challenging and supporting all stakeholders
- Strong people management and coaching skills, with the ability to set clear expectations and develop others
- Excellent relationship building skills and the ability to communicate with impact at all levels
- A strong commitment to creating an inclusive workplace and embedding equitable practices
- Significant ER experience, ideally in a unionised environment or similar
- Experience leading and delivering people projects and contributing to strategic planning
- Understanding of organisation development and how it supports long term organisational effectiveness
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Are you keen to contribute to sharing God’s kingdom and alleviating suffering? Are you passionate about building strong relationships and inspiring supporters? Do you thrive when you work as part of a team towards ambitious targets? If so, we have an exciting opportunity for you!
BMS World Mission is a Christian mission organisation founded in 1792. Today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.
We’re looking for an Individual Giving Manager (9-month maternity cover) to achieve BMS’ fundraising strategy and goals by stimulating new and repeat donations from individual givers and leading creative innovative fundraising campaigns. You will also lead a small team of two Individual Giving Officers (one full-time and one part-time).
The successful candidate will be a fundraiser with a track record of meeting ambitious fundraising targets. You will develop and deliver an individual giving strategy and employ a range of retention and acquisition techniques. You will manage and oversee BMS’ appeals, regular giving, major donor and community fundraising programmes.
You will quickly build excellent relationships within BMS and with supporters and have a strong commitment to outstanding supporter care. This is an important role, at a critical time in the life of the organisation, and we are looking for a strategic, professional and knowledgeable fundraiser to deliver on our strategy.
This role is a 9 month maternity contract starting early June 2026 to early March 2027. This role can be hybrid with flexibility but would need to attend the Didcot office in agreement with your line manager.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)
Service: Retail
Salary: £32,961 plus £480 home working allowance, per annum
Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate
Hours: 37.5 hours per week
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.
Main Responsibilities:
- Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
- Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
- Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
- Develop and execute an annual business plan for the region and the individual Community Shops.
- Assist with the preparation of budget forecasts and monthly reporting.
- Monitor retail budgets, track expenditures and flag variances.
- Ensure compliance with health and safety, financial control, and all operational policies and procedures.
- Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
- Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
- Maintain staff and volunteer records – particularly around absence tracking and training logs.
- Work with and support Shop Teams to achieve financial targets.
- Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
- Support the Shop Teams in embedding the shops in their local communities.
- Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
- Serve as a liaison between Shop Teams and the wider charity.
- Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
- Promote a positive image for Family Action among your team.
- Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
- Maintain P&L accountability for the region, controlling costs and monitoring budgets.
- Contribute to the development of the national Retail Strategy.
- Support on new site acquisitions, refits, and disposals in the region as required.
- Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
- Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
- Promote and embed Family Action’s Equality & Diversity principles in all work.
- Adherence to Family Action’s Safeguarding policies and processes.
- Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.
Main Requirements (for details check the job description and person specification):
- Experience in managing multiple retail locations and teams
- Experience in charity retail or community-based initiatives
- Experience in P&L management
- Proven ability to deliver against financial targets and control costs
- Strong leadership and people development skills
- Excellent communication and stakeholder engagement skills
- Ability to work cross-functionally with other charity functions
- Proficient in Microsoft Office and retail management systems
- Full UK driving license and willing to travel
- Excellent commercial awareness and financial acumen
- High levels of organisational skills and attention to detail
- Competence in using EPOS systems
- Ability to work under pressure
- Strong problem-solving and decision-making abilities
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: 6th April 2026 at 23:59pm
Interviews are scheduled to take place from 6th-10th April 2026 virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.
Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.
As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.
We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.
You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If it sounds like your type of challenge, we would be delighted to hear from you.
The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
This is an exciting opportunity for an Assistant Community Shop Manager to play a key role in supporting the successful operation and growth of our Hythe Community Shop. You will help drive commercial performance, nurture strong local community relationships, and create a welcoming, motivating environment for volunteers and customers alike. This role offers the chance to shape the shop’s impact, develop your retail and people‑leadership skills, and contribute to the wider mission and values of Family Action.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Social Media Manager - FTC until 6 April 2028
Are you a social media professional looking for a new challenge?
We are looking for a proactive, energetic and creative Social Media Manager to join our busy media team on a fixed term basis.
You will be part of a team bringing to life the story of National Lottery funding, telling impactful stories of how our grant funding supports amazing community-led projects that strengthen society and improve lives across the UK.
As our social media manager, you will be responsible for our social media channel strategies and footprint across the UK. You will work closely with colleagues across the media, communications strategy and marketing teams and the wider Fund, to ensure the delivery of powerful storytelling, engaging content and integrated campaigns across our social media channels. You will provide expert advice to colleagues and senior leaders across the Fund, advising on outputs, trends and insights.
You will have a strong understanding of current and emerging social media platforms, with sound knowledge of good practice trends in content creation and distribution. You will be a strong storyteller and a skilled content creator, with experience of delivering multi-channel social media campaigns.
You will be well-versed in using analytics and social listening tools to assess and continuously improve performance of our content and to ensure we are reaching our target audiences effectively. You will have experience of working in a matrix organisation, and of building relationships to deliver projects.
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be partly based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
Our teams are based across the UK and reasonably regular travel will be required to attend meetings or spend time with Fund colleagues.
Interview details:
- Date: w/c 27th April 2026 (tbc)
- Format: Virtual
We will be hosting a briefing session on: Friday 27th March at 13:00 – 13:45pm. To register or ask any questions, please email us.
For any other questions about the recruitment process contact us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Deep understanding of social media platforms with demonstrable knowledge of good practice and trends in content creation and distribution.
- Proven experience in planning and executing multi-channel campaigns aligned to organisational strategy, ideally in the public sector.
- Strong content creation and storytelling skills in digital-first formats.
- Demonstrable success in using social media analytics and audience insight to drive engagement.
- Experience of people management.
- Project management skills – confident working in a matrixed organisation with competing deadlines.
- Demonstrable experience of continuous professional development.
Desirable Criteria:
- Understanding of the voluntary, community and social enterprise sector.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.