Starting point jobs

ID: 1782 Operational Manager, Northeast

Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service

Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based

Hours: Part-time (up to 29.6 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area.  The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.

Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.

Main Responsibilities:

· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.

· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.

Main Requirements (for details check the job description and person specification):

· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of  service users.

· Experience of setting up and/or managing innovative projects.

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 10th May 2026 at 23:59

Interviews are scheduled to take place on: 20th May 2026

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Internal Job Title: Sanctuary Support Coordinator

Hours: 35 hours per week (full time). 

Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England. 

Contract: Currently funded until December 2028. 

Salary: £36,191. 

About us 

Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. 

Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary. 

About the role 

Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees. 

This is a dynamic, frontline casework role that spans three core areas of our housing provision: 

• The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts. 

• Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room. 

• Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties. 

About you 

We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants. 

You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language. 

If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you. 

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. 

• This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these. 

• Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification. 

Interviews will provisionally be held on Thursday 11 June

Job title: Training Manager

Organisation: Immigration Law Practitioners’ Association (ILPA)

Location:  Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Deadline: 11:59pm on Sunday, 17th May 2026

Interviews: Weeks commencing 25th May or 1st June 

Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience. 

About the role:

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants. 

The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training. 

Key Responsibilities 

Programme planning and development 

• Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law 

• Facilitate and support the Training Advisory Board to identify priorities and emerging issues 

• Respond to changes in immigration law with short notice trainings where appropriate

Tutor and content management 

• Contact, contract and manage ILPA’s panel of external tutors 

• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials 

Event delivery 

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds 

• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day 

Income, reporting and evaluation 

• Monitor and report on bookings, attendance, cancellations and income 

• Monitor participant satisfaction and take action where improvements are needed 

Marketing and engagement 

• Market events through ILPA’s weekly all-member update and other communication channels to reach beyond our membership 

• Respond to participant queries and ensure excellent customer experience 

Systems and administration 

• Maintain accurate records, contracts, schedules and evaluation data 

• Ensure compliance with GDPR and internal policies 

Person Specification 

Essential 

• Experience managing training or professional development programmes 

• Strong organisational skills and confidence managing a busy schedule 

• Clear communication skills and ability to work with senior practitioners 

• Strong digital skills including ticket management, online event and CRM platforms 

•Strong numerical skills and experience using Excel 

•Ability and confidence to host or facilitate online trainings and events 

• Ability to work independently in a small charity team 

• Ability to handle competing deadlines and resolve issues efficiently 

Desirable 

• Knowledge of immigration, asylum or nationality law 

• Experience in a charity, membership body or legal-sector environment 

• Experience commissioning or managing external tutors or contributors 

•Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams 

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place. 

ID 1775           Deputy Head of HR (Business Partnering & Advisory), Human Resources
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full time)
£42,562 - £46,703 per annum* (plus £3,827 Inner London Weighting if London based or £480 if home-based)
Permanent contract

We are flexible on hours of work and where this work is done. This role can be based in our London office (N1) with hybrid working but can also be done from home. If home-working is agreed, the ability to travel semi-regularly to London (i.e. around once per month) is desirable but not essential.

Family Action & the Role’s Impact:

At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

In this Deputy Head of HR role, you will lead our Business Partnering & Advisory function by developing the HR Business Partnering model, managing a team of HR professionals, and ultimately embedding excellent people management practice across the organisation. You will also have a direct business partnering relationship with Relate at Family Action; providing strategic advice, coaching and operational HR support to senior managers, to support culture change post-merger. 

If you have significant experience managing complex employee relations and organisational change processes (including TUPE and large-scale restructures) and leading a team of HR professionals, we would like to hear from you. The ability to think strategically while also delivering operationally, alongside strong influencing and coaching skills will make you an ideal candidate. 

We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.

Benefits:

• an annual paid leave entitlement of 30 working days plus bank holidays
• up to 6% matched-pension contributions
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jab vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

Closing Date: Wednesday 6th May 2026 at 23:59 pm

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion: 
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. 

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. 

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person. 

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons. 

Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis. 

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

To be an integral part of the delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, and vital role within a brand new team. You’ll be the first step in ensuring that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:  

Service Design & Delivery  

Working closely with the Head of START, contribute to the planning and rollout of the START Programme  

In many cases be the first port of call for Scotty’s families, and be a welcoming and inclusive contact for all those families

Implement the new service model, workflows, triage process and beneficiary journey 

Ensure the service you deliver is trauma-informed, inclusive, and responsive to beneficiary feedback 

Manage your own caseload with support from Head of START programme 

Team Leadership & Development  

Once your experience has grown, provide peer support to any further caseworkers joining the team in 2027 and beyond (depending on demand) 

Ensure an ongoing focus on your own learning and development, always creating space for reflective practice  

Ensure that you live the culture that reflects The Scotty’s Way and encourages your own personal growth

 Be an active part of the wider Families team contributing to Daily Huddles and team plans and objectives 

Collaboration & Partnership  

Build and maintain, alongside the Head of START strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

Build your expertise on navigating entitlements for the bereaved community to ensure that Scotty’s families receive the best possible support. 

Work collaboratively with other Programme teams to ensure consistency, shared learning & efficient internal referrals 

Monitoring & Evaluation  

Ensure that you are reporting consistently on beneficiary engagement, support outcomes, and follow-up actions 

Work with your direct support to use evidence and insights gathered to adapt and improve the service over time 

Ensure CRM records are complete, accurate, so they can be used to inform delivery decisions  

Contribution to Charity-Wide Goals  

Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

Act as a representative of Scotty’s at sector events or external meetings where appropriate 

Support content development by sharing anonymised stories, insights, and themes  

The 30-day goals for this role are: 

Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

Worked closely with the Head of START and other programme Heads to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.  

Become familiar with the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.  

The 60-day goals for this role are: 

Built confidence and knowledge around the START programme aims and objectives, and the needs of Scotty families.  

Supported the Head of START to implement the new casework programme and beneficiary journeys.   

Built understanding of the processes that are in place to monitor the outcomes and impact of the new START Programme. 

Contributed to the design of a light CRM for initial use in START casework.   

Supported the development of and started to build understanding of the necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.   

Started the training plan for new START caseworkers.  

The 90-day goals for this role are: 

Supported the launch of the new START Programme alongside Scotty’s team members.   

Welcomed the first families to Casework following the processes and framework that the Head of START has implemented.   

Worked with the Head of START to set a clear plan for the remainder of 2026 and beyond for the START programme, establishing it as a quality Scotty’s service for families.  

Starting to provide outcomes and data that enable the programme’s outcomes to be evidenced. 

About You: 

Must-Have 

Experience in service delivery, casework, and personalised support services 

Ability to work independently and manage a busy, varied caseload 

A compassionate and person-centred approach to casework 

Excellent organisational and communication skills 

A clear understanding of safeguarding vulnerable adults 

Nice-to-Have  

Familiarity with military family life or bereavement support 

Background in information, advice and guidance within the charity or statutory sector 

An understanding of the importance of service co-design with users or lived experience groups 

Additional Information

The role will require some evening or weekend work

Enhanced DBS check required

Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

Families Come First

Everyone a Supporter, Every Supporter a VIP

Love What You Do

Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for an interview. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum 
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract

Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.

We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.

About Family Action & the Role’s Impact

Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.

If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.

We Want You to Apply — Even If You Don’t Meet Every Requirement

Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.

People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.

Benefits:

• 30 days’ annual leave (pro rata) plus bank holidays
• Up to 6% matched pension contributions
• Flexible working options from day one
• Enhanced paid sick leave and paid family leave
• Eye care and flu-jab vouchers
• Cycle to Work scheme
• Ongoing professional development and high-quality training

Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)

All appointments are subject to satisfactory Safer Recruitment checks.

Our Commitment to Equality, Diversity & Inclusion

We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.

Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.

We will reimburse reasonable travel costs for in‑person interviews.

Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.

We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.

Legacy & In Memory Senior Marketing Officer

Contract type: Permanent, Full Time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £41,325 per annum with excellent benefits

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us as the Legacy & In Memory Senior Marketing Officer, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and suporters to make change happen.

About the team

The Legacy & In Memory (LIM) Marketing Team is responsible for increasing awareness and consideration for gifts in wills and/or an in memory gift. The team develop and deliver cross- funnel and multi-channel legacy consideration campaigns, supporter journeys and engage staff in the cross promotion of gifts in wills and in memory giving.

Our legacy income is growing, and the activities the LIM Marketing Team delivers is leading to long-term income growth to ensure that future generations around the world can change their lives with clean water.

About the role

As our Legacy & In Memory Senior Marketing Officer you will deliver a range of compelling communications to increase consideration for legacy giving and implement personalised stewardship journeys for our legacy and in memory supporters, as well as delivering engaging thank you events, and work closely with the Legacy & In Memory Marketing Manager to drive sustainable change.

In this role, you will:

• Plan, manage and execute print, email and digital campaigns across the marketing funnel to raise consideration for legacy giving
• Deliver exceptional stewardship, through personal communication journeys, for our Legacy and In Memory supporters
• Manage a legacy and high value supporter event programme
• Operate a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience in a direct marketing or supporter engagement role
• Proven experience in delivering and/or supporting on events
• Experience of developing and implementing supporter journeys across multiple channels
• A working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we’d prefer you to have:

• A recognised direct marketing qualification
• Experience of legacy or in memory fundraising
• Experience of working in the voluntary/ fundraising sector

Closing date: Applications close 12:00 PM UK time on Monday 11 May. Interviews are expected to take place week commencing 18 May.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

• Join us at the forefront of public health advocacy as the Non-Communicable Disease (NCD) Alliance Scotland Lead. This is a unique opportunity to shape the direction of our efforts to combat non-communicable diseases in Scotland. You will work closely with NCD Alliance Scotland members as well as government bodies, politicians, academics and third sector partners to drive impactful policy changes.
  
  If you are passionate about making a difference in public health, this role offers a platform to create lasting change and improve the health of communities across Scotland.
  
  As our NCD Alliance Scotland Lead, you’ll support all joint activity for the alliance, working with the chair, advisory board and members, building consensus within the alliance. Work will span policy development, public affairs and communications to ensure effective evidence-based policy around commercial determinants of health is at the forefront of the political agenda.
  
  About you
  
  With a deep understanding of the policy-making and the political process in Scotland, ideally with some knowledge of health policy and public health policy, you’ll have an extensive understanding of parliamentary procedure and government in Scotland, as well as an understanding of public policy and how it’s developed.
  
  You’ll have a proven track record of building and nurturing excellent relationships and exerting influence over external stakeholder’s agendas. You’ll also have previous 
  experience of having run or managed successful policy and/or public affairs work at a senior level, ensuring expectations, responsibilities and the purpose and vision for the team are clear and delivered.
  
  With experience of leading stakeholder relations in a high profile and/or complex organisation. You’ll also have the following skills and experience:

  • Outstanding communication and interpersonal skills, able to present with credibility and gravitas to external audiences.
  • Excellent writing skills, able to provide concise written and oral briefings on complex issues, often at short notice.
  • Ability to work calmly, quickly and accurately under pressure of tight deadlines. 
  • Proven leadership skills whilst being a team player.
  • Ability to develop and implement strategies and plans, ensuring that initiatives and activities are organised, prioritised and delivered successfully.
  • Excellent time management and organisation skills.

  Working arrangements
  
  Please note this is a fixed term contract for 18 months.
  
  This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Edinburgh Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
  
  The work will require some evening and weekend work as well as travel that may require overnight stays. There will also be an opportunity to visit BHF offices in Belfast, Cardiff and London.
  
  Belonging at BHF
  
  By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.  
  
  To hear from our people, check out Belonging at BHF.  
  
  Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
  
  Benefits
  
  We offer a competitive range of benefits designed to support your wellbeing, and opportunities for personal and professional growth and continuous learning.  
  
  To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.   
  
  Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
  
  Interview process
  
  Interviews will be held in person at our Edinburgh offices on Wednesday 13th May. A presentation element will be included in the interview process. 
  
  How to apply
  
  To apply for this role please use the apply button below. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the role’s criteria. 
  
  Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.  
   
  Should you need any adjustments to the recruitment process, at either application or interview, please contact us. 

• Are you passionate about looking beyond the here and now to drive progressive change?
  
  British Heart Foundation (BHF) is looking for a talented Change Specialist to join our vibrant Talent and Organisational Development team on a fixed term contract.
  
  This is an opportunity to contribute to meaningful change, working on a truly transformational programme, Enterprise Foundations, at BHF to maximise engagement and adoption, and embed sustainable change that will support us to achieve our mission.
  
  In this role, you’ll be responsible for the analysis, design and delivery of change management and adoption strategies for the Enterprise Foundations programme, and will analyse, create and implement change management plans that are tailored to the needs of the programme, enabling the successful transition of those impacted to new ways of working and technology.
  
  About you
  
  An experienced change management professional, you'll have a strong understanding of the change methodology and techniques to support teams to effectively adopt change.
  
  You’ll also have the following skills and experience:

  • Experience leading or supporting change management for technology initiatives, using a change framework
  • Experience of developing and implementing behavioural change programmes, particularly in relation to new ways of working and adoption of new systems and processes
  • Able to work with a wide range of stakeholders across all levels of the organisation
  • A proactive and positive can-do approach to identify new and creative solutions
  • Strong facilitation skills with both groups and on a one-to-one basis
  • A passion for solving business challenges with strong problem-solving skills
  • A focus on the user perspective, working in an environment of mixed technical understanding
  •  Excellent written and verbal communication skills, able to inspire people

  
  Working arrangements
  
  Please note this is a fixed term contract until December 2026.
  
  This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
  
  Belonging at BHF
  
  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 
  
  To hear from our people, check out Belonging at BHF.  
  
  Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
  
  Benefits and development
  
  At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.  
  
  To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.   
  
  Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
  
  Interview process
  
  Interviews will be held via MS Teams on Tuesday 5th and Wednesday 6th May, a presentation will form part of the interview process.
  
  How to apply
  
  It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
  
  Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.  
   
  Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Can you help support new dads when it really matters?

We’re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey.

New dads can face real mental health challenges — often quietly. In this role, you’ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support.

What you’ll be doing

• Offering coaching and advice to new dads and dads-to-be

• Having honest conversations about mental health, bonding and wellbeing

• Getting out into the community, approaching dads and building trust

• Developing and running group sessions and workshops

• Working closely with health professionals and local services so dads are included and supported

• Helping grow and support our Dad Matters volunteers

This is a hands-on, community-based role, so you’ll need to be regularly out and about in Brent, building visibility and relationships.

About you

You don’t need formal qualifications in healthcare or mental health. What matters is that you:

• Understand the mental health challenges new dads can face

• Are confident talking to people and putting them at ease

• Have experience in a community, support or people-facing role

• Can lead groups, deliver sessions or training

• Are proactive, approachable and genuinely care about supporting families

Parenting experience and lived experience of key issues are both really valued.

Why join us?

You’ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand.

Not sure if it’s for you?
We’d still love to hear from you — get in touch for an informal chat

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work

Senior Corporate Development Manager, External Engagement

Service: External Engagement

Salary:

- starting at £42,562 rising to £46,703 FTE per annum (pro rata for part-time hours)

- Additionally, £3,866 Inner London Weighting FTE per annum for Head Office based (pro rata for part-time hours)

or

- Additionally, £480 home-based allowance FTE per annum for Home-based (pro rata for part-time hours)

Location: Hybrid Head Office or Homebased

For Head Office based roles, we typically work a minimum 2 days a week in the office. Our office space is wheelchair accessible and located in Hoxton, London, N1.

Note that this role requires travel to partner meetings and events, predominantly in central London (but also nationally). Applicants would need to be able to travel regularly, as required, to fulfil the needs of the role, even if home-based.

Hours: Full Time (37 hours per week) or Part Time (no less than 28 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the role’s impact:

Family Action is a national charity committed to supporting families through change, challenge and crisis.  Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in around 150 community-based services, as well as supporting thousands more through our national helpline, FamilyLine.

This is an exciting time for an experienced and ambitious senior corporate fundraiser to join our high performing corporate partnerships team and lead the New Business function. Family Action recently undertook a major brand review and launched a new website, and income generation is a key priority in our 2024-29 strategy. This role will be focused on developing and growing new business activity, including identifying and securing new high-value partnerships, creating and implementing a robust growth strategy and ensuring we have the tools to deliver it. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.

Main Responsibilities (for details check the job description and person specification):

• Leading a small team to drive forward new business activity; identifying, cultivating and securing new income generation opportunities with corporate partners across strategic, commercial and charity of the year style collaborations.
• Creating and implementing a growth strategy for new business, developing our corporate partnerships proposition, maximising income and delivering on our overall charitable strategy and objectives.
• Implementing effective processes, systems and frameworks to increase partnership opportunities and the success of our new business activity.
• Working with senior stakeholders internally and externally to identify and secure partnership opportunities that further shared goals.
• Working with the Corporate Team and other teams and colleagues across the organisation to ensure the smooth setup and onboarding of new partnerships. 

Benefits:

• an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken PT)
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Apply via our website and click the “Apply Now” link to fill out our digital application form

· Closing Date: Sunday 26th April 2026 at 23:59

Interviews are scheduled to take place on the 7th, 8th and 11th of May 2026 - virtually, with slots throughout the working day and early/late slots available.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Lloyds Bank Foundation 

Head of Public Affairs (Maternity Cover) 

Starting Salary: £64,936 per annum (London-based) 

Contract: Full-time, fixed-term contract (we are open to conversations about different ways of working - so please ask) 

Location: London-based role with expectation of hybrid working from our London office 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is an exciting leadership opportunity to shape and lead the Foundation’s national public affairs and influencing work during a period of maternity cover, maintaining momentum and driving meaningful change in policy and practice. 

As Head of Public Affairs, you will set direction for influencing activity across England and Wales, ensuring it is aligned to organisational priorities and continues to deliver impact. You will lead engagement with senior policymakers and political processes, acting as a credible and visible representative of the Foundation. 

Working closely with colleagues, you will ensure that influencing activity remains informed by local insight and translated into clear national priorities. You will also contribute to organisational leadership, supporting strategic direction while leading a high-performing public affairs team through this period. 

About You 

We’re looking for an experienced and credible leader with a strong background in public affairs, policy, or influencing. You will bring a track record of delivering impact at national or regional level, alongside a strong understanding of the UK political landscape. 

You will combine strategic thinking with practical delivery, with excellent relationship-building skills and experience of engaging senior stakeholders. You will be confident providing leadership and continuity in a fixed-term role. A commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Thursday 7th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Monday 18th May 2026 

Second Interview: Monday 1st June 2026 

Exciting Coordinator role at the heart of a national refugee and climate action project - 'Action Asylum'. Based in Liverpool, starts July 2026.

Action Asylum is a national, community-led, nature-based volunteering project that brings people seeking asylum and local residents together through practical climate and nature action - tree planting, habitat restoration, beach cleans, and food growing. Delivered across ten cities through a cross-sector network of refugee-sector organisations, Wildlife Trusts and local green partners, the project improves wellbeing and belonging, strengthens community cohesion, and contributes to nature recovery and climate resilience.

The project is led by Task Force Trust and we have secured funding for the 3 year project. A Central Coordination Team (CCT), hosted by Asylum Link Merseyside in Liverpool, provides national strategic oversight, partner coordination, communications, and evaluation across the full network.

The Role

We are looking for an experienced, values-driven coordinator to join the Action Asylum Central Coordination Team as National Coordinator. This is a varied and rewarding role at the heart of a genuinely innovative national project - one that sits at the intersection of migration, climate action, and community.

The National Coordinator is the operational engine of Action Asylum's national network. You will be the primary point of contact for Project Leads across all ten cities, keeping delivery on track, ensuring robust monitoring and reporting, and supporting partners to deliver safe, inclusive, high-quality programmes. You will also coordinate the Skills Exchange Programme, work jointly with the Project Director on the University of Nottingham's independent evaluation, and line-manage the Liverpool Action Asylum Project Lead.

You will be based at Asylum Link Merseyside in Liverpool as part of the CCT, working closely with the Project Director (your line manager), the Finance Manager, and the National Comms Officer. Flexible working is available and regular in-person presence at the CCT base is expected. The role is 4 days per week (0.8 FTE) on a fixed-term contract aligned to the three-year project (July 2026 – June 2029), with an expected start date of Monday 6 July 2026.

Key Responsibilities

• Serve as the primary day-to-day point of contact for all ten city-level delivery partners, convening monthly national Project Lead meetings and quarterly national partnership network meetings.

• Manage the CODA reporting system, ensure timely partner reporting, compile bi-annual reports for funders, and support the University of Nottingham's independent evaluation (access, logistics, and city-level data - jointly with the Project Director).

• Oversee the continued co-production and delivery of the Skills Exchange Programme with all delivery partners and Wildlife Trusts throughout the three-year project.

• Support local partners with communications activity, contribute to the quarterly national newsletter, and work with the National Comms Officer and IMIX Media to ensure consistent, inclusive messaging across the network.

• Support the Project Director - who holds national safeguarding lead responsibility - in maintaining the project-wide safeguarding framework, risk log, and partner training records.

• Line-manage the Liverpool Action Asylum Project Lead (PL), who holds a combined role spanning Action Asylum project delivery and ALM's wider community wellbeing programme. This includes biannual supervisions, supporting the PL to meet their combined objectives, and offering pastoral support as needed.

• Play a key coordination role in national annual events (Year 2 Liverpool meet-up and Year 3 closing celebration) and support funder network engagement.

About You

We are looking for someone who brings:

• Experience working in the refugee, asylum or migrant sector, with a genuine understanding of the barriers and strengths within these communities.

• Strong project coordination and network management skills - comfortable holding multiple relationships and workstreams simultaneously.

• Experience with monitoring, evaluation and reporting, including data management and funder reporting.

• Excellent facilitation skills and confidence leading virtual meetings with diverse participants.

• Strong organisational skills and attention to detail - able to manage competing priorities and meet deadlines effectively.

• Experience of, or confidence in, line managing or supervising staff, with a supportive and accountable management style.

• A warm, collaborative working style with a genuine commitment to equity, inclusion, and trauma-informed practice.

We would particularly welcome applications from people with lived experience of seeking asylum or the refugee journey. You do not need to have held a coordinator title before - what matters is the experience, skills and values you bring.

Also attached to this job advert - Full Job Description detail.

Lloyds Bank Foundation 

Head of Community-Led Change (Wales) 

Starting Salary:£69,215. Plus 3.6% increase following successful completion of probation period. 

Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask) 

Location: Remote role with expectation of regular travel through Wales, across regions and to London 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a pivotal leadership opportunity to shape and lead the Foundation’s work across Wales, ensuring that community-led change reflects Welsh priorities, policy, and lived experience. 

As Head of Community-Led Change (Wales), you will provide strategic leadership for programmes and partnerships, driving a place-based approach that delivers meaningful and lasting impact. You will work collaboratively across the organisation to align funding, development support, and influencing activity, ensuring a coordinated and effective approach. 

You will build strong relationships with Welsh Government, public bodies, funders, and community organisations, acting as a credible and visible ambassador. You will also contribute to organisational leadership, supporting strategic direction while leading a high-performing team in Wales. 

About You 

We’re looking for an experienced and credible leader with a strong understanding of Wales, its communities, and policy landscape. You will bring a track record of leading programmes, building partnerships, and delivering impact. 

You will combine strategic thinking with practical delivery, alongside strong stakeholder management skills and the ability to navigate complexity. A commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack. 

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Midday, Thursday 7th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Thursday 14th May 2026 

Second Interview: Tuesday 26th May 2026 

You don’t have to look very far in the UK’s opera world to find someone who started their career with BYO. Onstage, backstage, in the rehearsal room, the dressing room and in front of the orchestra – for more than 35 years we’ve been helping young people find their feet in the professional world.

BYO is the UK’s national training opera company, a place for young people who are in that awkward stage between education and proper working life where they can kick-start their careers. That’s what the ‘youth’ in our name refers to – not age, but the fact that our participants are all at the beginning of their lives in opera.

We’re looking for an experienced fundraiser to manage and grow BYO’s base of supporters. As head of individual giving you’ll be responsible for finding, cultivating, and upgrading donors through campaigns, events, stewardship and personal engagement. This is a permanent role, and while the post is envisaged as full time, we are open to part-time or flexible arrangements for the right candidate.

Job title: head of individual giving
Job type: permanent, full time (40 hours a week), including occasional evenings and weekends, although we’re open to part-time and flexible working
Location: hybrid – mostly remote but with regular meetings and attendance at sessions in London
Reports to: chief executive
Start date: as soon as possible
Salary: £38,000 / year
Probation: 6 months
Closing date: midday, Wednesday 6 May 2026 

This is the job for you if you have: 

• Experience in the individual giving side of fundraising (or a comparable relationship-based income role)
• The ability to build and maintain relationships with donors, including making asks and securing income
• Experience working with senior stakeholders, trustees, or volunteers in a fundraising context
• Strong organisational skills, with the ability to manage multiple priorities 
• Experience of a CRM-centric way of working and familiarity using and managing a CRM system to process supporter data and track engagement
• Excellent and adaptable written and verbal communication skills
• A enthusiastic and collaborative approach, with a willingness to contribute across the organisation
• A proactive, self-motivated approach, with the ability to spot opportunities and follow them through
• Strong attention to detail and commitment to high standards
• Knowledge of major donor fundraising and cultivation techniques
• Understanding of data protection and fundraising best practice