Entry level jobs
Summary
The IT Department now executes a mixture of Azure Cloud and 3rd party outsourced IT services, in an entirely new and modern IT infrastructure that utilises the latest technologies. The IT function serves 900 staff in the National Church Institution co-located bodies and aims to adopt common solutions across the NCIs where practical. IT provides a broad range of customer focused IT services such as technical architecture and support, networks, change management, business analysis, project management, Training, Procurement, systems administration and applications hosting.
The purpose of this role is to support our Microsoft M365 platform, largely focused on the end user compute devices including desktops, laptops and mobile devices within agreed service levels and quality standards with minimal disruption to users; to work with other IT and business colleagues and 3rd parties on IT projects, change requests and other initiatives and to provide informed technical advice to the National Church Institutions and all IT users.
- Experience of Microsoft M365 Suite including Exchange, SharePoint, Teams and OneDrive.
- Experience if Microsoft's Defender Suite (Endpoint, 365, Identity, Cloud Apps).
- Experience of managing Microsoft licensing to ensure value for money.
- Excellent experience of supporting EUC devices including Windows and Mac endpoints; IOS and Android mobile devices; and Teams meeting room equipment.
- Experience of Intune for device deployment, updates and application packaging.
- Experience of Active Directory and Entra ID.
- Understanding of Microsoft Azure, including IaaS, PaaS, and networking.
- Understanding of Windows Server, SQL Server and IIS.
- Good knowledge of networking principals including TCP/IP, DNS, DHCP and firewalls.
- Experience in mitigating security incidents caused by malware, viruses and non-compliance with network security policies.
- In-depth knowledge and experience of working on or with a service desk day to day, providing advanced technical support in line with ITIL standards and following change control procedures.
- Excellent customer service skills, able to support the requirements of users across the organization including VIPs.
- Significant troubleshooting expertise and structured problem-solving skills.
- Experience in problem management, solving issues effectively, identifying ways to mitigate future repeated incidents and working with other IT colleagues to provide resolutions.
- Strong written and verbal communication skills, including writing end user guides and updating technical documentation.
- Printer management and troubleshooting.
- Experience of using PowerShell for administration and automation.
Attendance of 3-4 days a week in the office (Church House, 27 Great Smith Street, London, SW1P 3AZ) will be required.
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We’re looking for an organised and proactive individual to join our team as a Business Support & Finance Assistant.
In this role, you’ll provide essential business and finance administrative support to the Society and Chief Executive, act as the first point of contact for general enquiries, and help ensure our workplace is effective, welcoming, and engaging.
You’ll also assist with day-to-day financial processes, support key society meetings and events, and play a vital role in keeping everything running smoothly.
If you’re detail-oriented, enthusiastic to contribute, and ready to make an impact, we’d love to hear from you!
Click below to be directed to our recruitment portal, and find out more about the role and application.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness
The Role
The Customer Support Executive plays a key role in driving FareShare's mission to fight food poverty by providing exceptional support to both internal and external stakeholders. With in-depth knowledge of FareShare Go policies, systems, and platforms, you'll use your strong communication and problem-solving skills to address partner inquiries, uncover root causes, and ensure timely resolutions. Beyond individual cases, you'll identify trends and suggest improvements to enhance our services. Relationship-building is at the heart of this role—whether managing customer concerns, resolving conflicts, or collaborating with colleagues, you’ll be pivotal in delivering a top-tier experience. As a brand ambassador, you'll advocate for our community partners, ensuring food reaches those in need across the UK.
Main areas of responsibility
- Resolving Support Issues: Provide high-quality, seamless support to charities, promptly addressing issues and escalating to relevant stakeholders when necessary.
- Charity Compliance: Manage charity compliance across one of four FSGo regions, ensuring KPIs are met through effective reporting, analysis, and communication with charities.
- CRM Management: Utilize the CRM system to maintain accurate records of charities and scheduled donations, ensuring smooth operations and up-to-date information.
- Supporting Regional Teams: Collaborate with regional field teams to transition charities from initial onboarding to ongoing support, aiding in engagement and retention efforts.
- Stakeholder Support: Work with the data support team to analyze performance, track trends, and proactively address key issues. Collaborate with retailer partners and tech suppliers to resolve problems and fulfill requests.
- Charity Recruitment & Lead Generation: Assess charity eligibility and their capacity for surplus food, aiming to maximize donations. Assist with the rollout of new retailers and pilot initiatives.
- Advocate for community partners and help ensure food reaches those in need, supporting FareShare’s mission to combat food poverty in the UK
Person Specification
Essential Criteria
- Strong communication and interpersonal skills
- Excellent analytical abilities with a keen attention to detail
- Empathetic team player, with a collaborative approach
- Exceptional time management and the ability to prioritize tasks effectively
- Strong relationship-building skills, fostering trust and collaboration
- Highly organized, with a proven track record of delivering high-quality results
- Ability to manage and analyse data efficiently
- Demonstrated capability to build cross-team connections and share best practices
- Flexibility to travel across the UK as needed for the role
Desirable Criteria
- Familiarity with CRM platforms, particularly Salesforce
- Experience using Power BI for reporting and analysis
- Independent, innovative, and creative thinker
- Proven track record in similar roles across any sector
- Understanding of the "not-for-profit" sector
- Previous experience working with food waste in either an academic or professional context is a plus
Competencies and behaviours
- An understanding of and commitment to FareShare’s mission.
- A commitment to Equal Opportunities.
- Flexibility and collaborative style of working across FareShare and with all our stakeholders.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Community Fundraising Assistant (Ramadan Campaign) plays a crucial role during Ramadan. The role provides critical support in fundraising collections and events. The role will involve working occasional unsociable hours (weekends and evenings) and national travel, sometimes at short notice, during the Ramadan period to maximise our income generating opportunities.
About the Role:
- The main responsibilities of the role are lister below. Other tasks may be assigned on an ad hoc basis in support of our Ramadan fundraising activities.
- Attend mosques and Islamic institutions to collect donations and pledges in response to Muslim Aid’s appeals, supporting mosque collections through fundraising, data capture, and donor engagement.
- Set up and break down fundraising events, assisting with event setup, registration, and coordination across multiple venues.
- Provide administrative and logistical assistance before, during, and after events to ensure smooth and efficient delivery.
- Assist in the logistical coordination of Muslim Aid’s Live Appeals, helping to ensure all operational and support activities run effectively.
- Support and assist volunteers in running and managing fundraising activities, providing guidance and ensuring a positive experience for supporters.
About You:
To be successful in this role, you will need:
- Able to work unsociable hours at evenings and weekends.
- Passion and commitment to Muslim Aid’s mission and values.
- Adaptable to changing circumstances and proactively address challenges that may arise.
- Confidence in speaking to an audience and individual people.
- Any previous experience volunteering or working in a fundraising capacity would be beneficial.
Why you should apply:
Join Muslim Aid as a Community Fundraising Assistant in the Midlands and make a real difference during this blessed month. You’ll support key fundraising activities, work closely with local mosques and community groups, and help deliver meaningful initiatives that touch lives locally and globally. If you enjoy working with people, thrive in dynamic environments, and want to contribute to a purpose-driven cause, this role is a chance to use your talents for good. Join Muslim Aid this Ramadan and help strengthen the culture of generosity across communities in the Midlands.
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
You must have the right to live and work in the UK. At this stage we are unable to offer sponsorship opportunities.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Community Fundraising Assistant (Ramadan Campaign) plays a crucial role during Ramadan. The role provides critical support in fundraising collections and events. The role will involve working occasional unsociable hours (weekends and evenings) and national travel, sometimes at short notice, during the Ramadan period to maximise our income generating opportunities.
About the Role:
- The main responsibilities of the role are lister below. Other tasks may be assigned on an ad hoc basis in support of our Ramadan fundraising activities.
- Attend mosques and Islamic institutions to collect donations and pledges in response to Muslim Aid’s appeals, supporting mosque collections through fundraising, data capture, and donor engagement.
- Set up and break down fundraising events, assisting with event setup, registration, and coordination across multiple venues.
- Provide administrative and logistical assistance before, during, and after events to ensure smooth and efficient delivery.
- Assist in the logistical coordination of Muslim Aid’s Live Appeals, helping to ensure all operational and support activities run effectively.
- Support and assist volunteers in running and managing fundraising activities, providing guidance and ensuring a positive experience for supporters.
About You:
To be successful in this role, you will need:
- Able to work unsociable hours at evenings and weekends.
- Passion and commitment to Muslim Aid’s mission and values.
- Adaptable to changing circumstances and proactively address challenges that may arise.
- Confidence in speaking to an audience and individual people.
- Any previous experience volunteering or working in a fundraising capacity would be beneficial.
Why you should apply:
Join Muslim Aid as a Community Fundraising Assistant in London and play a meaningful role in supporting impactful events and charitable activities during one of the most special times of the year. This is your opportunity to be on the front line of positive change helping to maximise fundraising through mosque campaigns, community outreach, and local collections If you are organised, adaptable, and passionate about helping others, this role allows you to directly uplift communities while nurturing your own skills in events, teamwork, and communication. Become part of Muslim Aid’s mission and help amplify the spirit of giving this Ramadan!
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
You must have the right to live and work in the UK. At this stage we are unable to offer sponsorship opportunities.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wallace & Gromit’s Grand Appeal is seeking a talented individual to fill a brand-new role in our fundraising team: Individual Giving Assistant.
This role is a fantastic opportunity for an individual with great attention to detail to start or further their fundraising career in a fast-paced, ambitious and creative charity by bringing their skill and passion for people to a role that makes a real difference every day.
- You'll play a vital part in the smooth running of our Individual Giving and supporter care operations, helping manage donations, lotteries, raffles, legacies and in-memory giving.
- You’ll help deliver our ambitious fundraising programme and inspire more people than ever to support our work, while delivering exceptional support to our incredible community of fundraisers and donors.
- You’ll keep our donor database accurate and compliant.
- You’ll help make sure our fundraising runs efficiently across the charity.
Above all, you’ll help ensure every supporter and donor feels part of something extraordinary.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AtaLoss is seeking an organised, proactive and mission-driven Executive Assistant for our Church Engagement department to support the continued growth of The Bereavement Journey® and our work equipping churches to become Bereavement Friendly. This full-time role provides essential administrative, digital, coordination, resourcing and delivery support, for webinars, events, resources, websites and church engagement activities, helping to expand our reach and impact across denominations in the UK.
Working closely with the Head of The Bereavement Journey® and Church Engagement, you will manage administrative processes, source and assess suitable Bereavement Friendly Church material and resources, update website content, support online programme delivery, coordinate communications, resource practitioners and monitor engagement data. This role is ideal for someone who enjoys varied work, can balance detail with initiative, communicates sensitively and effectively, and thrives in a purpose-driven Christian environment. As AtaLoss continues to grow nationally, this role offers the opportunity to contribute to meaningful change and strengthen bereavement support within churches and communities.
The client requests no contact from agencies or media sales.
AtaLoss is recruiting a skilled, motivated and creative Marketing and Communications Executive to help raise national awareness of bereavement and increase engagement with our services across the UK. This full-time role offers the chance to apply your marketing expertise to meaningful, purpose-driven work that supports people who are grieving.
You will lead a variety of marketing and communication activities, including planning and delivering digital and print campaigns, managing social media and website content, producing creative digital assets, supporting PR, media work and Ambassadors, and reporting on performance analytics. You will also assist with events, webinars and exhibitions, working closely with the Director of Communications and Development and collaborating with the Marketing and Income Generation Executive. This is a rewarding role for someone who is highly organised, digitally confident and passionate about impactful, compassionate communication.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a Fundraising Officer (University Partnerships) to join our exceptional, talented and successful fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
As part of the university partnerships team, you will be working with our network of university supporters who are crucial funding and operational partners of the charity. You will play a key and varied role in supporting these partnerships. Your work with the team will include: preparing individual reports demonstrating the impact of our work for each university partner, coordinating with university development teams fundraising for our centres, helping to organise our annual university network conference and organising, attending and following up actions from meetings with senior university contacts.
The role at a glance
Contract:
Permanent, full-time
Start date:
January 2026
Working Hours:
09.00 - 17.30
We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.
Location:
This role will be based at our Head Office in London. The role will require frequent travel both within London and regionally.
Salary:
£30,950 (inclusive of London contribution of £2,700)
Annual Leave:
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff Benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Monday 8th December 2025
Selection Day (in-person) - Tuesday 16th December 2025. Please ensure that you are available on this date.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in the bustling heart of Birmingham.
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. You will deliver a range of statutory advocacy services including Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA) and Care Act Advocacy. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: Full-Time: 37 hours, working between Monday to Friday 9am - 5pm
Location: Home based with travel around the Birmingham area.
(Applicants must live within the area; have a full driver’s licence and access to their own transport)
Salary: Starting Salary of £24,242.40 per annum
Contract type: Permanent
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!
Closing Date: 9AM, Wednesday 17th December 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop.
PiP’s programmes focus on four learning pathways:
- Independent Living Skills
- Creative and Performing Arts
- Health, Wellbeing and Happiness
- Employment and Vocational Skills
The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
- A strong commitment to person-centred support and advocacy
- A passion for enabling positive change in the lives of our students
- The character and communication skills to be an effective and supportive team member
- Energy, initiative and a proactive attitude
- A calm and creative approach to challenges and problem solving
What We Offer:
· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· When we can, we try to have an early finish on Fridays for staff at 4 pm
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: Friday, 28 November, 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Experience Executive
- Hours: Full time - 37.5 hours per week
- Location: Oxford and Hybrid
- Salary: £25,087 - £32,376 per annum
- Closing date: 4th December 2025 at 12 noon
- Interview date: 10th December 2025
Join our team and help make a difference!
Helen & Douglas House is at an exciting point in its journey with a new CEO and a bold five-year strategy. We’re looking for a Supporter Experience Executive to play a vital role in delivering exceptional supporter care and ensuring our fundraising activities run smoothly.
About the Role
As part of our Fundraising Team, you’ll be the first point of contact for our supporters, providing outstanding customer service and stewardship. You’ll manage supporter enquiries, coordinate campaign and event fulfilment, and ensure accurate data handling in line with GDPR and fundraising regulations.
Your responsibilities will include:
- Managing supporter inboxes and handling enquiries with compassion and professionalism.
- Delivering excellent supporter care, including thanking and stewardship.
- Coordinating fulfilment for campaigns, appeals, and events.
- Maintaining accurate supporter records and optimising Gift Aid opportunities.
- Supporting fundraising events and cross-team initiatives.
About you:
- We’re looking for someone who is:
- Experienced in a supporter or client-facing role with exceptional customer service skills.
- Highly organised, able to manage multiple projects and deadlines.
- A strong communicator with excellent attention to detail.
- IT literate, with proficiency in Microsoft Office (CRM experience is a bonus).
- Positive, proactive, and committed to continuous improvement.
Why Join Us?
You’ll be part of a passionate team making a real difference to families and children. We offer a supportive environment, opportunities for development, and the chance to contribute to an ambitious new strategy.
Standard DBS check required.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Closing date 4th November 2025 at 12 noon
Helen & Douglas House
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Responsible for: The engagement and consultation of communities and volunteers as part of the development of City of Trees new tree nursery and site.
Location: Barnfield Park, Bury New Road, Prestwich, Bury, M25 0BD with occasional work at City of Trees’ operational base in Trafford Park
Hours: Full time, 36 hours per week
Contract: Fixed Term (2 Years)
Role overview
City of Trees is looking for an experienced and enthusiastic Engagement Officer to develop and manage volunteer experience and consultation at City of Trees’ new tree nursery. The nursery is the first stage of the development of this new City of Trees site and future National Urban Forestry Centre.
This is a brand-new post to help develop an outreach programme and activity plan to engage the local community and stakeholders to help shape this ambitious and exciting project in its development stage. We want to engage a wide range of audiences by providing clear pathways for people to get involved in this exciting next step for City of Trees.
The postholder will work closely with the Nursery Manager and Engagement Coordinator (and wider team) to develop a programme of volunteer and learner activity for the site, and contributing to City of Trees’ engagement and green skills programmes.
The postholder will be experienced in outreach and community engagement to help identify different groups and individuals to be involved in this exciting new development right from the start. We are seeking someone who is experienced in community consultation principles and techniques to help develop an activity plan during this development stage. While some horticultural growing experience is desirable, it is not necessary - training on this will be given to the appointed candidate.
About City of Trees
We are City of Trees, the Community Forest for Greater Manchester and registered charity. We plant trees, we look after trees, we promote a culture of trees. We plant trees for people; to create better, greener places; to boost health and wellbeing; to enhance green skills; and to tackle the climate and biodiversity emergency. We’re rooted here in Greater Manchester, the place we live and work. We are proud to call Greater Manchester home and are passionate about making our region even better, one tree at a time.
Benefits
- Flexi-time
- 25 days paid holiday plus 8 bank holidays (pro-rata for part-time employees)
- Training and development opportunities
- Employer match up to 8% contribution pension scheme after 3-months service
- Cycle to work scheme
- Comprehensive health & wellbeing package
Some key duties and responsibilities include:
Development
- Working alongside the Nursery Manager and the Engagement team, to develop and implement an innovative activity plan for the site to enthuse and inspire volunteers and learners.
- Delivering pilot community engagement activity recruit a base of core volunteers.
- Community and stakeholder consultation and engagement to gather support and steer the development of the project.
- Stakeholder mapping and outreach both at the local and wider level to identify and connect with local residents, groups, education providers and organisations.
- Utilising connections in both the immediate local and wider Greater Manchester area to identify potential volunteers and build partnerships.
- Working with the City of Trees Engagement Coordinator to strategically plan nursery activity as part of the organisation’s wider Citizen Forester volunteering and green skills strategy.
Delivery
- Producing work schedules and assign duties to staff, volunteers and learners.
- Assisting the Nursery Manager in providing training to colleagues, volunteers and learners on all aspects of the nursery site.
- Complying with the site’s strict health and safety procedures, including adherence to biosecurity processes at the nursery.
- Recording impacts of volunteer activity and collecting data to support the development of the site, in line with GDPR guidelines.
- Supporting on other Citizen Forester events (such as tree planting and woodland management), when required.
- Working alongside the communications team to capture appropriate content and tell the story of the development of the site.
- To represent and uphold the City of Trees brand and reputation while at
- events or on site.
- To document and record evidence from events in line with funding requirements, complete essential administrative duties related to engagement events and keep record of project statistics.
- To work in a flexible manner and to undertake any other duties and responsibilities that may be assigned from time to time, which are commensurate with the grade of the job. This will occasionally include evening and weekend work.
- To undertake informal and formal training as agreed.
- To carry out duties with full regard to Equal Opportunities, Child & Vulnerable Adult and Health and Safety policies.
- To travel throughout Greater Manchester as required
- The above list is not exhausted of all duties and responsibilities. Please note this role includes many practical activities and includes working outside in all weathers with the need to be on your feet for extended periods of time.
Person Specification
Essential:
- Proven experience in community engagement/outreach experience
- Experience of (and able to demonstrate) successful partnership working and of creating, developing and maintaining relationships with partners and stakeholders
- Knowledge and experience of implementing community consultation principles into practice, including leading on facilitation and consultation events
- Experience of working with a range of community and volunteering groups
- Experience in tailoring information and activities to different volunteer groups and audiences and communicating tasks in a clear and coherent manner
- Ability to work collaboratively with both the Nursery Manager and the Engagement Coordinator to effectively utilise City of Trees’ existing volunteer base
- A passion for working outdoors in all weather conditions
- Self-motivated and proven experience of ability to work independently and as part of a team
- Practical problem-solving skills
- Highly organised
- Creative approach and ability to generate new ideas
- A skilled communicator with the ability to motivate and engage people
- A positive, proactive, flexible attitude and a willingness to learn to skills
- Good IT skills
- Full clean driving license
Desirable:
- Volunteer coordination in an outdoor/environmental setting
- Experience in leading engagement activities for those with additional needs
Additional information
How to apply: Should you be interested in this role, please submit a full CV and covering letter detailing your relevant skills and experience.
The closing date for this advertisement is Monday 8th December at 9am with interviews expected to be held on at our Trafford Park office on Tuesday 16th December.
We are an equal opportunities employer and welcome applicants from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Research Coordinator
Location: London. Hybrid
Hours: Full time/ 35 hours per week
Contract type: Fixed term – 6 months
Salary: £27,000 - £30,000 per annum
Annual leave: 25 days per year + bank holidays
Tommy’s Research Team is small but has a big impact on the delivery of the charity’s strategic ambitions. We need a highly organised and proactive individual to support the administrative functions of our team.
The Research Coordinator will pay a key role in ensuring the smooth running of our research funding activities, through maintaining accurate records, coordinating meetings and communications, supporting the expert peer review process, and assisting with governance and reporting requirements. The post holder will have strong organisational, time management and interpersonal skills, and confidence in managing multiple priorities and multi-tasking.
If you have experience providing administrative support in a fast-paced professional environment and would like to play a key role in the funding of groundbreaking research in the field of pregnancy and maternal health, apply now.
Candidates should apply via Charity Job and include a CV and cover letter (max 2 sides) explaining your motivations for applying to the role and skills that you would bring to it.
Closing date for applications is midnight on Sunday 7th December and interviews will be held online w/c 15 December.
The client requests no contact from agencies or media sales.
37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
provide supported accommodation for 35 young people at risk of homelessness across two sites.
Gareth Stacey House is one of our 24-hour supported housing services offering high and medium levels of housing-related support for young people aged 16-25 with 15 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Hove, the service has strong links with and contributes to the local community. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
We are looking for a Supported Housing Support Worker to join our Gareth Stacey House team. Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
If you would like any further information or an informal discussion about this post, please contact or
Should you require any assistance with our application process, please email us at
TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Our mission is to help children and young people have a fair chance to be who they want to be.





