Part-time Administrator () jobs
Team Administrator
Organisation: Chapter Zero Alliance (CZA)
About us
Chapter Zero Alliance is a charity, incorporated in England and Wales, dedicated to promoting effective climate and nature governance on corporate boards. Its mission is to equip non-executive directors with the knowledge and skills to address climate change and foster a low-carbon and nature positive economy through:
• Informing and engaging with individuals in senior leadership roles and senior positions of responsibility in both the private and public sectors, to support board directors and their organisations to conserve, protect, and improve the physical and natural environment;
• Enabling interaction and collaboration between academics, legal and industry professionals, and public and private sector board directors to support boards and their organisations in delivering climate action.
These objectives will be achieved through the growth and development of the charity’s Climate Governance Initiative (CGI). The CGI currently has over 30 active Chapters in 73 countries, with a reach of over 100,000 board directors.
Job Title
Team Administrator
Department
Governance, Impact and Partnerships
Dual Reporting to
CEO, and the Senior Manager, Leadership Community & Liaison
Contract Type
Permanent contract and part time (0.6 FTE)
Job Share
Salary
£36,000 per annum FTE
Hours of Work
22.5 hours per week (Wednesday to Friday)
Blend of office and home-working; pattern to be agreed.
Annual Leave
Annual paid leave of 27 days plus public holidays (pro rata if part-time).
Pension Eligibility
Workplace pension scheme offered by NEST
Position Overview
The Team Administrator is responsible for providing efficient, organised and proactive administrative support to the CEO, as well as supporting the wider team across a number of administrative areas.
The role holder will also liaise with partners, Chapters, grant funders and a range of other interested partners and collaborators, on behalf of the CEO, working seamlessly with their job share partner.
Main Duties
Executive Assistant support
Work closely with the CEO and job share partner to provide comprehensive administrative support to the CEO, ensuring the smooth running of CEO’s office and that secretarial and other administrative work is produced to a high standard and within set deadlines.
● Manage the CEO’s diary, balancing competing priorities and understanding the need for the degree of flexibility that is required within a busy schedule
● Arrange meetings and make travel arrangements, drawing up itineraries, arranging accommodation and liaising with host organisations within the UK and overseas as necessary.
● Prepare, organise, and manage documents and presentations for meetings, ensuring timely distribution and follow-up
● Act as a key liaison between the CEO and external stakeholders, maintaining professionalism and confidentiality at all times
● Handle sensitive information and deal with complex requests and enquiries, exercising discretion and sound judgement
● Organise and coordinate internal and external meetings (in-person and online) involving the CEO and support her attendance at external meetings, events, and conferences in the UK and abroad (including travel and accommodation arrangements), ensuring the CEO’s schedule runs efficiently
● Draft and proofread correspondence, reports, and other documents as required.
● Maintain and update digital filing systems and databases, ensuring accurate record-keeping
● Make expense claims on the CEO’s behalf ensuring necessary receipts/invoices are submitted
● Adhoc support to the CEO as needed
General administration
● Responsible for monitoring the admin inbox, assessing and, responding as needing, and escalating matters as appropriate
● Order consumables and other items as required in line with the Expenses Policy, ensuring costs are within budget
● Coordinate travel and hotel arrangements
● Support the Community and Engagement team by providing administrative support for branding and trademarking registrations.
● Take minutes and circulate along with resulting action points as needed
● Assist with projects, including research, data entry, and preparing reports
● Provide administrative support to the annual report process, working with the Project Manager
● Provide cover for other members of the administrative team during absences, as needed
The above is not an exhaustive list of duties. The role holder may be asked to take on different tasks as required. All employees are expected to work collaboratively to support the overall work of the Initiative.
The role holder will be required to work on-site, the working pattern is to be agreed with the hiring managers but currently expected to be Wednesday to Friday weekly.
Given the global nature of the Initiative, the role may require some flexibility on working hours outside of standard office hours, although it is not anticipated that the role holder will need to travel outside of the UK.
Person specification:
Education and Experience
Essential
✔ Proven experience in an executive assistant or administrative support role
✔ Proficient in recording decisions and actions during meetings
✔ Proficient in using Microsoft Office Suite and Zoom/Teams
Desirable
✔ Bachelor’s degree or equivalent
Skills and Abilities
Essential
✔ High level of integrity, honesty, and professionalism.
✔ Positive, approachable, and able to build strong working relationships and feed into a healthy office culture
✔ Strong organisational skills with close attention to detail whilst also retaining a comprehensive vision of the big picture
✔ Effective and efficient time management skills including the ability to prioritise in the face of competing demands, work to short timescales and deadlines
✔ Takes responsibility and ensures work is completed
✔ Excellent communication skills
✔ Ability to maintain confidentiality, handling sensitive information with tact and discretion
✔ Ability to listen actively and synthesise discussions into clear, concise points
✔ Cultural awareness, ability to work with a range of international stakeholders
✔ Calm, professional and resilient
✔ Flexible and adaptable, with a solution-focused mindset.
✔ Ability to work independently without supervision as well as collaboratively as part of a team
Desirable
✔ Understanding or interest in the international climate change agenda
All staff at Chapter Zero Alliance are expected to engage in continuing professional development to comply with the data protection legislation and with our policies and all relevant procedures.
Screening check requirements
We have a legal responsibility to ensure you are eligible to live and work in the UK. Any offer of employment will be subject to the CZA verifying your eligibility before you start work.
If you are invited to interview, you will be asked to bring proof of your right to work.
Working for Chapter Zero Alliance
The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our organisation.
We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face-time with our colleagues to promote creativity and collaboration, we’ve therefore adopted a blended working model of home and office working arrangements.
CZA is proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
Join Different Strokes, a national charity led by young stroke survivors for young stroke survivors. There are 100,000 strokes in the UK every year, and 1 in 4 of these happen to someone of working age or younger. We aim to promote independent stroke recovery and help younger stroke survivors to reclaim their lives.
We are a small national charity that really cares about what we do. We are currently looking to expand our team, and to devote additional resources to support our network of local groups across the UK, which provide vital peer support for stroke survivors in a face-to-face setting.
We have around 30 autonomous local groups, which are all volunteer led. As the Community Administrator you will work closely with our Volunteer and Groups Co-ordinator, and provide vital administrative support. You will be responsible for such activities as data collecting, ensuring group documents and paperwork requirements are up-to-date, providing monthly updates and ordering marketing materials.
You will help to ensure that all our group volunteers receive the support they require, and respect the autonomy that groups have to make their own decisions, while ensuring that they work within the framework of Different Strokes and that they meet compliance requirements. The ability to communicate effectively with group volunteers and other third parties, by phone, email and through online platforms, is essential.
The role would be based in our office in Milton Keynes. The willingness to undertake occasional visits to groups would be beneficial.
This is a permanent position for 15 hours per week. Very occasional evening or weekend work will be required.
Applications are particularly welcome from individuals who have been personally affected by stroke.
Closing date: Monday 29th September 2025.
Interviews are likely to be held between Wednesday 8th October and Friday 17th October. Interviews will be held at our office in Milton Keynes; if you have any accessibility requirements regarding interview please let us know.
To apply for this position, please send a CV, and a cover letter which addresses all criteria on the person specification. Please also complete the equal opportunities form.
To champion peer support for younger stroke survivors as a means to active recovery.

The client requests no contact from agencies or media sales.
As administrator and Clerk, you will be responsible for providing secretarial, clerical and administrative support to the Gospel Oak Youth Action Link Youth Club (GOALYC) board, including diary management and responding to letters and emails. The post holder will also provide support on matters of governance, finance, and policies, recruitment of trustees, and liaising with QCCA staff. The post holder will be working closely with youth services managers and the wider team, providing support to develop reports for the board. The post holder will be asked to visit several facilities and off-site events to make observations and ensure services delivered by the team are up to a high standard. The post holder will work with the Chair of the board and the QCCA CEO on planning, reviewing, organising, researching, implementing procedures and preparing reports. The post holder will have access to confidential information, requiring absolute discretion at all times.
Please apply with a cover letter; without it, your application will not be reviewed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
We are dedicated to improving lives through social prescribing and community-based support. As our organisation enters a new chapter—with founding directors stepping back—we’re looking for a Finance Administrator to help us build stronger, more efficient financial systems and support our mission to promote mental wellbeing.
This is a fantastic opportunity for someone with a keen eye for detail and a passion for finance to make a real impact. You’ll be responsible for maintaining accurate financial records, supporting reporting and budgeting, and helping us improve our finance administration processes.
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join the Air Cadet Charity – Be the Heart of Our Operations!
Are you a highly organised and proactive administrator who thrives in a varied role? Do you want to be an essential part of a charity dedicated to empowering young people across the UK? The Air Cadet Charity is looking for a versatile Administrator to join our dedicated team.
About Us:
The Air Cadet Charity is the principal charity supporting the Royal Air Force Air Cadets. We provide vital grants for activities, equipment, and opportunities, helping young people develop skills, confidence, and reach their potential through aviation, adventure, and community engagement. From adventure training to simulators and training equipment, we ensure the RAF Air Cadets organisation continues to thrive and inspire.
The Role:
This is a pivotal role, offering broad administrative support to our small, dynamic team. You'll be the go-to person for a range of essential functions, from a broad range of administrative tasks and supporting our board to handling general enquiries and providing comprehensive administrative assistance. Your efficiency and attention to detail will be key to helping us deliver our mission effectively.
You'll be responsible for:
- Finance Administration: Processing invoices and expenses.
- Secretary to the Board: Arranging board and committee meetings, helping to prepare and distributing agendas and papers, taking accurate minutes, and following up on action points.
- Diary Management: Efficiently managing the diaries for key team member and trustees, scheduling meetings, and coordinating appointments.
- General Enquiries: Acting as the first point of contact for the charity, handling phone calls and emails, and directing enquiries appropriately.
- Team Administrative Support: Providing comprehensive administrative support to the wider team to ensure smooth operations.
What we're looking for:
- Proven experience in a diverse administrative role, ideally within a charity or small office environment.
- Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple deadlines effectively.
- Strong administration skills and a meticulous eye for detail.
- Demonstrable experience as a secretary for a board or committee, including minute-taking.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM systems.
- Exceptional communication skills, both written and verbal, with a professional and friendly approach.
- A proactive, adaptable, and self-motivated approach.
- A genuine interest in supporting young people and the mission of the Air Cadet Charity.
All applicants must have the right to work in the UK. The successful candidate may be required to hold a level of security clearance.
Why join the Air Cadet Charity?
- Be part of a small, impactful team directly contributing to the development of young people across the UK.
- Enjoy a varied and engaging role where no two days are the same.
- Benefit from a supportive and collaborative work environment.
- 26 days annual leave + bank holidays
- Employee life assurance scheme
Salary: £26,000 per annum, pro rata
Location: Remote/Hybrid with occasional travel to events/meetings around the UK and to the Sleaford, Lincs office as required.
Hours: Part-time (5 morning/afternoons per week – 18.75 hours – some flexibility is required to accommodate meetings).
Ready to be the backbone of our charity?
To apply, please submit your CV and a covering letter (maximum 2 pages) outlining your relevant experience and why you're interested in this varied role by 9am on 8th September 2025.
Join us in our mission to support the RAF Air Cadets!
The Air Cadet Charity is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a satisfactory DBS check.
The client requests no contact from agencies or media sales.
We seek a highly capable Membership and Office Administrator to support the work of the Society’s professional Office based at University College London.
The role will focus primarily on supporting and communicating with the Society’s extensive membership, which largely comprises practising historians in higher education and other sectors, as well as prospective members, applicants for the Society’s extensive research funding programme, and members of the public.
The role holder will report to the Membership and Programmes Manager and will also assist in the running of the Society’s research funding schemes. This is a hybrid position which supports home / remote working as the predominant model. As part of a small Office team, the post holder will in addition assist with the administration and efficient running of the Office on a daily basis. The Society offers an employer contributor pension of 12% and a friendly, supportive and highly professional working environment.
The Royal Historical Society is the UK’s foremost learned society and membership organisation for the support and promotion of historians and historical research and teaching in higher education and related sectors.
As a registered charity, founded in 1868 and now with more than 6,500 Fellows and Members, the Society champions the discipline of history within higher education and well beyond. Our remit is to support historians of all kinds to undertake and encourage historical research and understanding; to advocate for history and its practitioners; to represent history as a discipline and historians as a group; and to promote greater equality and representation within historical practice.
The client requests no contact from agencies or media sales.
We are seeking to appoint a part-time experienced and capable administrator with the skills and attributes necessary to ensure the smooth running of the day-to-day operations of the Staines & Feltham Circuit.
The successful candidate will work as part of a team with Circuit staff and leadership to support the work of the seven churches in the Circuit and be part of the team praying for the mission and ministry of the Circuit.
Responsibilities will cover areas of administration, communication, governance and compliance. A full job description and person specification are available as part of the application pack.
This is a mainly office based role working at the Circuit office at Woodthorpe Methodist Church, Ashford, Middlesex. This post is for 16 hours per week to be worked flexibly by mutual agreement with the Superintendent Minister.
There is a genuine occupational requirement that the post-holder is a Christian and is sympathetic to the values, aims and ethos of the Methodist Church.
Applicants should hold a valid, full driving licence and be willing to travel to meetings at any of the churches in this small and friendly Circuit.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to recruit a professional office administrator to join our administration team on a part time basis. We are looking for someone who has come from a similar background who has experience of working in a busy office environment and w28/ho shows proficiency in the following areas:
- Filing, Scanning / archiving documents.
- Logging data using Microsoft excel - essential
- Creating newsletters
- Timesheets (collating timesheets / submissions / chasing)
- Recruitment (collating information, checking on candidates’ progression)
- Generating Analysis from data provided.
- Respond to emails in a timely manner
- Answer and transferring calls professionally.
· General office duties as and when required
· Experience / Person Specification:
- Experience within the administration department
- To have excellent attention to detail
- Organised & well presented.
- Professional attitude
- Use own initiative
- Excellent communication skills
- Excellent IT Skills including Word, Excel & MS office
Vacancy Reference Number: 87370
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave (pro-rata) and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in, and eligible to work within, the UK.
Creative Support is a not for profit provider of person centered care and support





Hours: 30 hours per week (ideally worked Mon, Tue, Thurs and Fri)
Salary: pro rata £24,283 per annum
Contract: Maternity cover starting 6th October 2025 (until April 2026). Subject to satisfactory references, a basic Disclosure & Barring Service check and a 6-month probation period.
We are looking for a part-time Administrator to join our busy admin team at Summit Centre to start on 6th October 2025 until April 2026. If you have excellent organisational and interpersonal skills, this role could be for you.
The successful applicant will deal with all aspects of the bookings process for both residential groups and day visitors attending our centre. You will liaise with customers by phone, email and in person, to take bookings, create programmes for their visit and answer all enquiries. Attention to detail and a friendly telephone manner are essential. Experience with on-line booking systems and invoicing is highly desirable although full training will be provided.
The significant direct customer-facing aspects of the role require the post-holder to appropriately represent Rock UK’s Christian ethos and values to groups.
This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Belief and Ethos.
We are unable to consider applications from anyone who does not have the right to work in the UK.
Closing date for applications is 12th September 2025.
Interviews are expected to take place on 16th September 2025
The client requests no contact from agencies or media sales.
Finance & Administration Support Officer - Part-time 4-days per week, London office based - Initial 3-month temp.
The Opportunity
Our client, a not-for-profit organisation, is seeking a Finance & Administration Support Officer to provide essential financial and administrative support. This role is ideal for someone with experience in finance administration who is highly organised, detail-oriented, and motivated to contribute to a purpose-driven environment.
Key Responsibilities
Processing payments, invoices, and receipts.
Maintaining accurate financial records and account statements.
Recording donations and assisting with income allocations.
Inputting data and carrying out compliance checks.
Supporting general office administration, including phones and post.
The Candidate
Previous experience in finance administration or a similar role.
Knowledge of payment processing, banking, or financial monitoring systems.
Strong organisational skills and attention to detail.
Numerate, with the ability to identify discrepancies.
Confident communicator with solid IT skills (Microsoft Office/Google Workspace).
Why Apply?
This is a fantastic opportunity to join a growing not-for-profit where you will play a key role in supporting day-to-day operations. The role offers the chance to develop your skills in finance and administration while contributing to meaningful projects.
If you have the above skills and experience and are immediately available, please apply online today!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
This role is 20 hours per week, worked part-time over 5 days Monday-Friday. Suggested working times are 10am-2pm however this can be flexible for the right candidate. The part-time salary for this role is £16,250 (£26,000 FTE for organisation 32 hours working week).
The successful candidate will be required to undertake a range of office management and administrative duties to support Causeway’s housing and support functions. You will deal with ad hoc queries and be the first point of contact for external queries, and act as an everyday presence in Causeway’s office to support with office-based team members, visitors, contractors, and cover basic in-house IT support.
Our Organisation
Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.
The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff. It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.
Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.
Further information about Respond
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
Deadline for applications – Rolling recruitment
Interviews - TBC
Start date – TBC
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
The client requests no contact from agencies or media sales.
We are the largest sexual violence support provider in Wales, with 30 years’ experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.
As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.
Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.
PURPOSE OF THE POST
To provide support to the Head of Corporate Services in developing, monitoring and maintaining systems to facilitate the smooth running of the organisation and to support the fulfilment of the Charity’s aims and objectives.
GENERAL
- The post holder will embody New Pathways’ ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.
- Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.
- Ensure CPD by attending relevant training and workshops as required.
MAIN TASKS AND DUTIES:
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Completing HR administration and support.
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Support in the process of achieving and maintaining external Quality Standards.
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Contribute to the organisation of external and internal events.
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Maintaining staff training records and directing staff to compulsory training courses.
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Developing and maintaining processes and system for effective recruitment.
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Maintaining systems including Disclosure Services, Ihasco, BusinessSafe etc.
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To undertake relevant training as required.
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Undertaking any other reasonable task not outlined in this job description but which will assist the aims and objectives of New Pathways.
Benefits of working with New Pathways
- High level of professional and wellbeing support
- Generous pension
- 25 days annual leave plus bank holidays
- Additional 5 days annual leave after 5 years of service
- Additional time off between Christmas and New Year
- An annual Birthday Day
- Flexible working patterns.
- A package of wellbeing support including self-care workshops, flexible lunchtimes, staff recognition schemes etc.
- Access to training, relevant to the role.
- Continuous opportunities for career development
- Access to supervision/mentoring for all staff, as required
- Access to Health Assured 24 hour telephone crisis support
- Access to Health Assured counselling
- Mentor and ‘buddy’ system for all new staff
- Staff ‘Away Days’
- Laptop and mobile phone (where required)
- Organisational sick pay
Additional Information
New Pathways are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applications for employment.
The client requests no contact from agencies or media sales.
Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices. Applicants must be willing and able to work from both locations as required.
Salary: Grade 2 - £28,216.60 per annum, pro rata for part time
Contract: Fixed term from 3rd November 2025 – 2nd January 2026
Hours – 22.5 per week - working Monday, Wednesday and Friday.
Closing date: Thursday 4th September 2025 at 11:30pm
About The Role
You will play a key role in ensuring the service complies with contract requirements and meets KPIs. Your focus will be to providing administrative and office support to ensure the most effective delivery of Helpline Plus telephone casework services and undertaking administrative projects to improve systems and practice for the benefit of staff and clients. You will also input data on our CRM system and have extensive telephone contact with clients, so good verbal communication skills and a commitment to excellent customer service are essential.
About You
You will have considerable experience in a client/customer service role and experience in handling incoming calls and making outbound calls to clients and partner organisations. You also have fast accurate keyboard skills and experience of using a range of IT tools including case management systems and databases and Microsoft Office applications, along with experience of administrative systems and office management.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
About The Team
Helpline Plus telephone Casework team is a team of experienced specialist housing and debt advisers. We have four teams of advisers based in Shelter’s Sheffield office. We work with multiple external referral partner organisations to achieve the best possible outcomes for our clients.
Helpline Plus provides legal advice and casework to enforce the rights of homeless people and assists those facing possession action or orders for sale to remain in their homes. We negotiate with councils, lenders and landlords to try to prevent court action.
Due to the nature of the service we can provide prompt access and may take on emergency cases, in particular to people who are beyond the reach of face to face services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.
Please ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Head Office/Camden (Hybrid)
Salary: 2 days a week: £10,802.80 - £11,169.60
3 days a week: £16,204.20 - £16,754.40
(Based on an FTE of £27,007 (LLW) - £27,924)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 15 hours per week or 22.5 hours per week
Contract: Permanent
Closing Date: Friday 5th September 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Business Support Administrator (x2 positions) at Solace Women's Aid on a part time basis.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Role
As a Business Support Administrator, you will be responsible for creating a welcoming hybrid working space at our Head Office in Camden. This is also a space where our service users should feel safe and cared for. This is a key role in ensuring our Head Office runs smoothly for our Service users, teams, volunteers and visitors.
As part of the Business Support team you will also deliver cross organisational services to support the organisations operations including insurance, utilities, IT, phones and Health and Safety reporting.
About You
You will be passionate about meeting the needs of our service users and will have a can do attitude. You will have experience of adopting processes and systems to embed best practice in support functions. You will work well with diverse teams and be a team player, keen to work with others towards common objectives.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.