Contract Advisor: Programmes (0.5 Fte) To 31/3/2023 Jobs

Key Details

Salary: £49,500 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance and flexible/hybrid working.

Hours: 35 per week over 5 days. 

Contract type: This is a 12-month fixed-term contract with an immediate start

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office regularly, 2-3 days per week. 

About the Role

Reporting to the Head of Campaigns, and working closely with your fellow Campaigns Managers and the wider campaigns team and legal teams, we are looking for someone to design, develop and run impactful and engaging legal campaigns at Good Law Project. 

This is an ideal opportunity for an individual with a passion for the work of Good Law Project who wants to use their campaigning background to help increase our impact, our income and our supporter growth and engagement throughout our legal campaigns. We have ambitious goals and are looking for somebody who brings determination, and the ability to design and deliver legal campaigns in a dynamic and fast paced environment. The role will require enthusiasm, flexibility and the ability to think creatively and strategically. 

We recognise that experience and skills can be gained in a variety of ways including through your lived experience, personal life and interests as well as professional career experience. We welcome applications which meet the person specification through any of these - including from candidates who have experience campaign marketing or communications, and across private and not-for-profit sectors.

What we’re looking for

• Experience of managing campaigns and contributing to the development of campaign strategies.
• The ability to apply political knowledge to develop effective campaign approaches and tactics.
• Experience of developing and implementing digital campaign strategies that have helped secure change and/or raised income.
• Experience of evaluating campaign performance and impact.
• The ability to work positively and collaboratively in a fast-paced, agile environment.
• Proven ability to lead project teams.

What We Do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account, protect the environment and ensure no one is left behind.

• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris  Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.

• Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.

• In August 2022 we established an independent SRA-regulated law firm in London, Good Law Practice, to support and develop our work. 

• See our website for more information. 

Further Information / How to Apply

To view the full job description, personal specification, interview stages, Good Law Project values, our structure chart and to apply for this role - click on "Apply via Website". 

Contact

If you have any questions about this role, please click "Apply via Website" to view our contact details.

Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.

What You'll Do:

Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
 

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week 

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, call back service, email and text support; and promote and host research into causes, treatments and therapies.

 About the role:

We would love to hear from anyone with experience and enthusiasm for training and working in mental health. The Training Officer role is pivotal for the recruitment and training of all our volunteers, who go on to support people affected by mental illness on our helpline or text services.

You will be part of the training delivery team that recruits and trains new volunteers for our out of hours mental health specialist helpline. You will provide support to the Training Manager by responding to volunteer emails and communications, preparing and updating the training material as required and taking active part in recruitment and development of SANE volunteers in line with agreed targets. You will ensure clear and timely information sharing and handover to colleagues and work closely with the service team to maintain high-quality service to our callers.

The role of Training Officer requires an open minded attitude, strong communication skills and ability to provide feedback to individuals from diverse backgrounds.

Starting Salary: £16,200 pro rata, 22.5 hours (FTE £27,000 per annum)

About you:

- You have experience of delivering training to diverse groups

- Ideally, you have some experience of working in mental health field

- You are personable and genuinely interested in training and developing people from all walks of life

- You are an excellent communicator with a high level of self-awareness

- Awareness of group dynamics and ability to adapt the training depending on the group

- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline

What can you expect?

-To receive the full SANEline training and a further online training opportunities within specific areas.

-To become part of an established and diverse team.

- To expand experience of training and developing individuals from diverse backgrounds

- To gain exposure to a wide range of mental health problems.

- To gain a valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

Requirements: 

• Ideally 1 year mental health experience 
• Availability for a minimum of 3 day per week (inc weekend work)
• To undergo an enhanced DBS check
• Expected start date – July/ August 2024

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis

Closing date: Midday 19th June 2024

To apply: Please completed your application before the closing date, addressing all areas of the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered. 

About us 

Humane Society International/UK is a global animal protection organisation, striving for a better future for animals through advocacy, education, and hands-on programmes. HSI/UK is a leading force for animal protection, with hundreds of thousands of supporters across the country. We are an effective voice for animals, with active programmes in wildlife protection, alternatives to animal experiments, and farmed animal welfare. A small but effective team, HSI/UK has big ambitions to create further positive change for animals both here in the UK and around the world. 

About the position 

This is an exciting opportunity to create change at scale, informing and promoting a practical transition to plant-based diets, in order to reduce the number of animals suffering in factory farms. Part of our Farmed Animal Campaigns team, the role will work to increase the quality and availability of plant-based options with major caterers and universities in the UK, impacting hundreds of thousands of meals daily. 

This role also includes an opportunity to support the delivery of a campaign to end the use of farrowing crates, one of the worst forms of cruelty to farmed animals in the UK today. In this role you will support the Senior Manager for Farmed Animal Campaigns to create public-facing campaign assets, and develop compelling research to underpin our policy and industry engagement.

If you are results-oriented, persuasive, organised and, ideally, have knowledge of food and/or farming systems, along with a commitment to animal welfare, then we would like to hear from you. 

Key areas of responsibility:  

• Initiate and maintain relationships with universities, food service companies and public sector institutions to support and oversee their delivery of goals to reduce meat/animal products  

• Work with consultants to develop and deliver our Forward Food culinary training programme to food service professionals, to support their understanding of plant-based food and marketing, and their role in the just protein transition.  

• Identify and support opportunities to encourage people to eat fewer animal products, including working with media and celebrity ambassadors. 

• Conduct environmental impact assessments on menus and food procurement to effectively monitor and report on progress towards meat-reduction goals 

• Deliver compelling and informed advocacy to UK political stakeholders to encourage the adoption of policies that catalyse a just protein transition and better farmed animal welfare. 

• Support development and delivery of HSI UK’s farmed animal campaigns strategies  

• Research and present on industry-related trends and developments in the plant-based food market and alternatives to cage confinement.  

About you 

Our successful candidate will be confident, articulate and creative with a proven track record of supporting the delivery of effective campaigns through research and advocacy. You’ll be a proactive self-starter, and someone who brings positive energy to work within teams. You’ll have a keen eye for detail and accuracy, as well as experience and ability to produce compelling and effective advocacy materials, including analysing scientific data and translating it into meaningful language for stakeholders. You’ll have experience of building strategic relationships in the private or public sector to deliver agreed goals. You will have an ambition and drive for creating positive change for animal welfare, and a willingness to regularly evaluate our progress and impact with a view to further improving our strategies.  

We are searching for a campaigns professional to make a difference and be part of a successful global team. If that’s you, please get in touch! 

This role can remote, office based or hybrid. It involves UK travel to workshops, meetings and events.

To apply, please submit your CV and a covering letter via the CharityJob website by June 9, 2024. Applications without covering letters will not be considered.

As a Ubele Programme Assistant, you will be a member of the Community Wealth Building hub supporting our Programme Manager with the Agbero2100 London programme by overseeing administrative tasks, communicating with our partners ensuring resource availability for the project team from project inception to completion.

Main duties & Responsibilities

• To act as the first point of contact for the Agbero2100 London programme, responding to and redirecting enquiries as appropriate.
• To co-ordinate the work and meetings of programme stakeholders and partners, including minute taking. 
• To ensure effective and ongoing communications with key stakeholders, maintaining their interest throughout the programme.
• To gather partner agreements, consultancy agreements, contracts and purchase orders, working closely with our finance hub to issue invoices and chase outstanding payments.
• Coordinate the programme information with stakeholders. 
• To manage programme information ensuring all data is stored and shared securely. 
• To organise events and seminars, and to draw together the contributions and outcomes from these events.  Providing support where appropriate.
• To contribute to the coordination of events with the support of Comms including maintaining positive relationships with Comms.
• To support the programme manager in efficiently collecting, relevant data to inform decision-making and enhance project outcomes.
• The Programme Assistant will utilize appropriate tools and techniques to collate data from various project stakeholders, teams, and relevant sources.  Establish a structured approach to capture both qualitative and quantitative data to assess project progress and performance under the instruction of the Programme Manager or Hub Lead.
• Support the Programme Manager in preparing regular and ad-hoc reports. 
• Support the Programme Manager to maintain accurate and comprehensive documentation of data collection methods, analysis techniques, and results for project audit and future reference. 
• Adhere to relevant industry standards, legal requirements, and organizational policies related to data privacy, confidentiality, and security.Handle sensitive project data with the utmost integrity and take necessary precautions to prevent unauthorized access or disclosure.
• To support or manage volunteers and interns. 
• To carry out additional work for the programme as and when required by hub lead. 
• To recognize and challenge all forms of discrimination and prejudice in the workplace. 
• To treat everyone with respect, dignity, and fairness and to acknowledge and celebrate diversity. 
• To maintain an awareness of your own and others’ health and safety and comply with Ubele’s Health and Safety policy and procedures. 
• To maintain confidentiality of information; it will be necessary to comply with all requirements related to the Data Protection Act/ General Data Protection Regulations (GDPR).

Key Tasks and Responsibilities 

 

1. Client Support 

●Carry out initial assessment of client needs to identify and plan the support needed to address issues and prevent any problems from escalating. 

●Provide casework level advice on welfare benefits, housing and financial issues as appropriate.

●Facilitate access, signpost and accompany clients to services or activities, in particular those with limited English. 

●Assist clients with other related problems or refer to other specialist organisations as appropriate. 

●Make follow up calls to provide moral and practical support as appropriate.

●Keep up-to-date with local service provision for appropriate signposting and referrals. 

●Maintain professional practice standards and regulatory requirements, including confidentiality, safeguarding and equality.

2. Administration, Monitoring & Evaluation 

●Work towards agreed outputs, outcomes and targets. 

●Provide written reports on work undertaken and other reports as required. 

●Ensure that all work conforms to systems and procedures of Respeito, partner organisations and funders. 

●Maintain accurate and up-to-date administration and caseload records, including records of meetings. 

●Liaise with therapist and other staff to arrange and coordinate counselling sessions with clients.

●Manage own workload, administration and diary commitments.

●Provide regular reports and updates to the line manager.

●Attend and participate in organisational meetings (e.g. with Board of Trustees) as appropriate.

3. Communications 

●Disseminate promotional materials through a range of channels and marketing tools. 

●Support the production of organisational reports and promotional materials. 

4. Training and development 

●Have a commitment to ongoing learning and development. 

●Keep up to date with policy and legal frameworks and procedures including: 

●data protection and confidentiality,

●safeguarding children and young people and vulnerable adults,

●health and safety,

●equality and diversity, 

●domestic abuse.

●Attend and participate in clinical supervision sessions.

●Attend and participate in supervision and team meetings. 

●Attend and participate in training opportunities as appropriate to maintain your professional knowledge and skills. 

From time to time, the needs of clients may change and the key tasks and responsibilities may need to be reviewed in discussion and agreement with the post holder. The post holder must always comply with the Data Protection, Equality and Diversity, Health and Safety, Confidentiality and Safeguarding Policies of Respeito and partners. 

Person Specification 

The post holder should have a very good command of Portuguese and English, spoken and written, be committed to making a positive difference to people’s lives, have relevant experience in working with families and individuals with a range of needs, and knowledge of domestic abuse and the needs of those who experience it. 

1. Qualifications, Experience and Knowledge

●Educated to degree level or equivalent (A qualification in a relevant field such as Community Development, Social work, Domestic Abuse Advisor’ Law or Psychology is desirable). 

●At least two years’ experience of working with disadvantaged individuals and families, paid or voluntary work. 

●Experience in developing and delivering client centred services. 

●Experience of providing advice on housing and welfare.

●Knowledge of working in partnership with external stakeholders and the third sector. 

●Knowledge and understanding of domestic conflict, abuse and/or violence and its impact. 

2. Skills and Abilities 

●English and Portuguese to a professional level. 

●Ability to build positive relationships with the community, families and individuals.

●Effective written and oral communication skills. 

●Ability to negotiate positive outcomes for clients. 

●Active listening skills. 

●A positive, non-judgemental, empathetic and sensitive approach. 

●A commitment to strengths-based and trauma-informed ways of working.

●Ability to remain calm under pressure and when dealing with challenging or confrontational behaviour. 

●Ability to research, analyse and interpret complex information. 

●Good Information Technology and Communication (ITC) skills. 

●Good organisational and problem-solving skills. 

●Ability to manage time and work independently as well as part of a team. 

●Ability and willingness to travel to different locations across London. 

●Effective networking and interpersonal skills. 

Are you looking for a fulfilling career in Fundraising? The Level 3 Fundraiser Apprenticeship is a new and exciting route into the world of fundraising and the RSPB are delighted to be on the lookout for an apprentice to join our dynamic fundraising team. This opportunity is only available in England.

Level 3 Fundraiser Apprentice – England
Reference: APR20249517
Location: Flexible in England
Salary: £23,401.00 - £24,890.00 Per Annum
Benefits: Pension, Life Assurance, 26 days annual leave

The training you will undertake from this 13-month course coupled with the RSPB induction programme and on-the-job learning will provide you with the skills, behaviours, and knowledge to identify, build and maintain relationships to raise financial (such as funds) and non-financial support (such as raising awareness) for the RSPB.

About the RSPB

The RSPB is the country's largest nature conservation charity, inspiring everyone to give nature a home. Together with our partners, we protect threatened birds and wildlife so that our towns, coast and countryside will once again teem with life.

About the Role

Did you know that one-third of the RSPB's income comes from memberships? Our members are the backbone of our work, providing essential support through their generous donations which helps us in our efforts to give nature the home it deserves.

Through your studies/coaching and mentorship you will learn to engage in meaningful conversations to highlight the benefits of becoming an RSPB member and showcase how their contributions make a significant impact on our conservation efforts. The role will involve working 3 out of 4 weekends.

Responsibilities:

• Each day you will travel to different venues in your RSPB van, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and generating new RSPB memberships via direct debits.
• You will attend regular meetings with your Area Manager and regional Teams and either virtually or on occasions in person. You will undertake your course virtually.
• You will have 6 hours per week dedicated to study, which would be in addition to your development day where you will undertake training and development to further support you in your role.

Benefits:

• Comprehensive training provided both by the RSPB and the training providers - The course is designed to fit around your professional commitments, while providing you with a supportive one-to-one coaching relationship normally reserved for senior executives. - Your Professional Development Expert will work with you over 13 months to support you to complete the Diploma. They are your own personal coach!
• Company van with fuel and parking costs covered.
• Competitive salary of between £24,890.00 and £26,720.00 once training is completed.
• 34 days of annual leave (including bank holidays)
• Employee Assistance Program. We believe that fostering employee wellbeing is good for our employees and for the RSPB. We actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice.
• Upon completion you will be awarded a Level 3 Apprenticeship Certificate in Fundraising.

You will also have opportunity to meet other apprentices, learn about ethical fundraising, learn what motivates people to donate, understand how storytelling works in fundraising, gain understanding on how to build rapport and trust. Your apprenticeship course and working with our existing fundraisers will help you develop the necessary skills in how to fundraise successfully.

Requirements:

• Driver's license valid for use in the UK.
• Willingness to work 3 out of 4 weekends.
• Ability to work outdoors and independently - One day you could be outside a store on the Highstreets, the next at one of our reserves. Wherever you will be working for the day you will have 4 weeks’ notice in advance. Initially you will be teamed up with a buddy but eventually you will work alone.
• GCSC (English and Math's) – preferable. If not, you will be expected to do an additional functional skills element to your apprenticeship.

Additional Information

• We can offer 4 and 5 working day contacts.
• Opportunities currently available in Oxford, Hampshire and Lancashire/Cumbria. More locations to be confirmed.
• Course Launch date – 18th of September 2024
• We will need you to apply straight way and in the interim you will undertake the RSPB training and induction, meet the team, and get all that you need before you start your course.

Closing date: 23:59, Sunday 26th May 2024 
Please note: We are actively recruiting- interviews will be conducted as soon as applications come in. We reserve the right to close this advert at any time!

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.

You will be required to upload a CV and complete a short application form. Please include a cover letter on the same document as your CV explaining why you are interested in this opportunity.

No agencies please.

Job description

Caseworker Role (OISC Level 1, 2 and 3)

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.

Why work for us

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

 

 

What you will be doing

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.

· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.

· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.

· To deliver presentations and represent RMC at meetings/events when required by management.

· To take responsibility of projects related to the job

Working within the team

· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.

· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.

· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.

Casework and advice

· To offer advice & casework to service users with various aspects related to their immigration case.

· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.

· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

Other

· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.

· To represent RMC at external meetings and events when required by senior colleagues.

· To maintain effective working relationships with partners and stakeholders.

 

 

 

Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
___________________________________________________________________

OISC Level 1

Skill / experience Essential Desirable

· OISC Level 1 Accreditation or equivalent

· Commitment to working towards level 2

· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

OISC Level 2

Essential Desirable

· OISC Level 2 Accreditation or equivalent

· Commitment to working towards Level 3

· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications

· Ability to communicate complex information clearly to distressed clients

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as

· establish boundaries to avoid emotional over involvement.

OISC Level 3

Essential Desirable

· OISC Level 3 Accreditation or equivalent

· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.

This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.

We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.

As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Terms & Conditions

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.

Salary: £35,000 – 40,000, dependent on experience

Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications. 

We are a Disabled Confident employee.

Do you have previous experience within fundraising or marketing? We have a fantastic opportunity for a Fundraising Engagement Officer to join our Community Fundraising Team on a 12-month Fixed Term Contract at the Motor Neurone Disease (MND) Association!

You'll be at the heart of our fundraising efforts, recruiting passionate supporters and managing event logistics to maximise impact.

Assisting with the delivery of our Community Fundraising strategy, you will focus on marketing our portfolio of Community Fundraising products to ensure we meet recruitment, income and expenditure targets.

You will deliver our campaigns using various channels like digital, telephone, face-to-face and print to spread the word and track progress. Contributing to our social media and promotional plans will also be part of your remit.

Maintaining our community fundraising web pages and providing clear information through our email journeys to support individuals will be crucial. You'll also be required to attend some of our fundraising events, ensuring every supporter has a positive experience both leading up to and on the day.

If you're ready to be part of a dedicated team who are passionate about maximising income to support care and research for people living with and affected by MND, apply now and join us in our mission to make a difference!

Hybrid Working Expectations: 1 day per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

Experience in either fundraising or sales/account management, with the ability and motivation to work to targets.

Experience in devising, implementing, and monitoring systems and procedures, coupled with excellent time management skills.

The ability to research, analyse, and collate data is essential, as is a track record of coordinating projects and creating promotional marketing plans.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:      
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in fundraising or sales/account management background.
• Experience of working to targets.
• Experience of devising, implementing and monitoring systems and procedures.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location: Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

 

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

What we offer

Pension scheme

• NHS Pension Scheme (eligible employees)

• Stakeholder pension scheme

• Employee contribution 3.5%

• Shooting Star Children’s Hospices contribution 4.5%

• Additional contributions – we will pay 1% above the contribution up to a limit of 7%

Annual leave

• 35 days including Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free employees)

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Working Hours: 5, 9, 13 or 17 hours, depending on the number of assignments allocated to the post-holder. Fixed term contract. 

Location: 2 fixed hours at one of our partner schools in Liverpool, London or Manchester and 3 hours flexible and remote. 

London Salary: £15 per hour                                                                     

North West: £13.30 

ReachOut is a national mentoring and education charity, rooted in local communities. Working in under-resourced areas, we support young people to grow in character and confidence, sparking change in themselves and society. 

Our Youth Project Leaders are individuals who are passionate about working with young people, supporting them to reach and be confident in their potential. You may be an experienced youth worker, or have experience facilitating sessions or working with young people and leading volunteers.

As a Project Leader, you’ll be facilitating weekly after-school mentoring sessions, leading a group of mentors and working with young people referred to ReachOut by their schools.  You can find the full job description below, or in our application pack. 

“Being a Project Leader is extremely fulfilling and the ReachOut team is always ready and willing to support you if you have any difficulties along the way. I have enjoyed seeing the progress the mentees make from session to session and watching them have fun and learn a lot through the activities I design.” ReachOut Project Leader. 

As part of the ReachOut team, you’ll have an enormous impact on the lives of the young people you’ll be working with. Every year we see mentees grow in confidence, develop their character and learn new skills for the future.

You’ll be supported throughout the year by our team of Project Officers as well as receiving thorough training on how to lead a ReachOut project. You’ll also have access to free, tailored training opportunities where you can learn and refine new skills as well as working with your own career mentor if that’s something you’d be interested in.

We also run celebratory events, socials, networking and training sessions throughout the year - opportunities to meet other people who are passionate about working with and supporting young people. 

Your Job Description 

As a Youth Project Leader, you will: 

• Deliver ReachOut sessions at the same partner school on the same day and time weekly during term time.

• Prepare your ReachOut sessions, following ReachOut’s curriculum and adapting the activities to the needs and interests of your assigned group.

• Facilitate engaging ReachOut sessions for the young people attending by ensuring that the voice of young people is listened to and impacts the way the sessions are planned and facilitated.

• Manage and support a group of volunteer mentors; supporting them to build strong rapport with their mentees and helping them to understand how to best adapt their mentoring approach to the young people they are working with.

• Support theyoung people in your session to reach and be confident in their potential by facilitating the creation of good mentee/mentor relationships and by running activities to build the ReachOut Character Strengths.

• Complete monitoring and evaluation activities to ensure the sessions are as impactful as possible and set up strategies with the help of your line manager to help each young person in your group reach their mentoring goal.

• Keep in touch with the parents/carers of the young people in your group about attendance, successes and challenges.

• Manage your project’s weekly admin by planning your sessions, maintaining your attendance and providing detailed project updates to your line manager.

• Attend ReachOut events and socials with their mentors. • Follow ReachOut’s policies/procedures to safeguard young people.

• Act and communicate in a professional manner, in line with ReachOut character strengths and culture.

• Attend all compulsory training.

How to apply? 

Before applying, please take a look at our information pack below and then head to our website for more information about the process, and to submit your application. 

If you have any questions, you can also get in touch with our team. 

We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.

This is a new role, joining a small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the CEO, the successful candidate will oversee most fundraising income generation activity.

The Fundraising Manager will build positive relationships to secure significant income and develop new relationships specifically with churches and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve. 

Main duties and responsibilities

Fundraising Overview

1. Develop, deliver, and monitor a fundraising strategy for Pecan.

2. Maximise the contributions and connections with local churches and individuals.

3. Coordinate all Appeals including the Pecan and Foodbank Christmas fundraising campaigns and Big Give Campaigns across all income and media streams.

4. Research and utilise new fundraising streams and opportunities across Pecan such as Payroll Giving, Legacies, in Memory Giving and Online Giving.

Supporter Engagement and Stewardship

1. Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.

2. To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.

3. Act as the ‘first point of call’ for all supporters and managing complaints and issues, ensuring they are reported centrally within agreed procedures, that they are resolved or escalated as necessary and maintaining excellent communication with supporters throughout these processes.

4. Develop and implement stewardship programmes including reactivation of lapsed donors.

Database Management

1. Assist with setting up our CRM database with responsibility of developing and maintaining the database, ensuring efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.

2. Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.

3. Train other staff members to be able to use the database sufficiently.

4. Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.

5. Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.

 

Individual Giving

1. Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.

2. Lead all individual giving streams such as direct mail appeals, online donations, regular campaigns and appeals to maximise income generation.

3. Work with the Marketing Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.

4. Develop campaigns and messaging that engages new segments and audiences.

Church Giving

1. Inspire churches to journey with us as we transform lives in Peckham.

2. Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.

3. Work strategically with denominations to inspire partnership and engagement with Pecan across their networks and congregations.

4. Build a team of speakers who will host and speak at meetings with churches and Christian networks in Southwark.

5. Be willing to represent Pecan at external events, including Christian exhibitions and festivals, church talks etc…

6. Increase income from churches.

Fundraising Appeals and Campaigns

1. Work alongside teams and Partnerships Manager to project manage fundraising appeals and campaigns including Pecan at 35yrs; Christmas Campaigns etc.

2. Overall responsibility for Big Give Campaigns.

3. Oversight of Enthuse campaign pages.

4. Establish a corporate fundraising strategy with an accompanying narrative, alongside the Partnerships Manager, to explain the work of Pecan to potential company supporters.

5. Tailor campaigns and appeals for different audiences and supporters alongside Partnerships Manager to target corporates; smaller local businesses; individuals and churches.

Staff and Volunteers

1. Support with recruiting fundraising volunteers as appropiate.

2. Management of a part time Partnerships Manager with responsibility.

3. Work closely with Head of Services and Head of Food Services to ensure all fundraising is coordinated.

Wider organisational responsibilities

· Attend Pecan team meetings as and when required, including meetings where there may be a time of prayer and reflection.

· Read and adhere to all policies and procedures.

· Lead on applications to charitable trusts or statutory bodies with support from the Head of Services.

· Undertake responsibilities associated with being a member of the Pecan team.

· Perform all the duties required by the post in line with Pecan’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.

· Carry out other duties as agreed by the Chief Executive Officer.

· In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance. 

About us: 

The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An OISC level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber.

We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.

 

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping.

 

Purpose of the role: 

The purpose of the role is to assist some of the most vulnerable people in our society. The focus of the legal work is on non-legal aid funded matters, supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal representation and support that will take them out of destitution.

 

This is a vacant position being filled as a replacement. The role gives an opportunity to assist some of the most vulnerable people in our society. The focus of the role is on supporting people who otherwise have no access to legal advice and support. 

 

We will primarily consider applications with relevant legal experience. Qualifications needed are OISC level 2/3 or Solicitor with IAAS accreditation.

 

Relationships: This post will report to the Rough Sleeping Casework Manager

Contract duration: Fixed term until 31 March 2025

Hours of work: The role is primarily a full-time position, requiring 37.5 hours per week. However, for the right candidate, we may consider accommodating part-time working hours. Given the nature of RAMFEL’s work, there may be instances where the Supervisor will need to exceed the standard hours. In such cases, compensatory time off can be arranged with the line manager

Specific Responsibilities

Case management 

1. Manage own caseload, working to advance the best interests of the client
2. Adhere to standards set out by OISC/SRA and AQS to deliver high-quality advice
3. Provide representation and advice up to OISC level 2/3.
4. Engage with the Line Manager to create and follow a training plan to ensure compliance with OISC CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
5. Liaise directly with the UKVI and related governmental agencies
6. Complete forms, letters and immigration applications
7. Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
8. Manage clients’ expectations by discussing deadlines, outcomes and timing 
9. Deliver legal advice outreach surgeries/drop in as and when required 
10. Progress cases in a timely manner in line with regulatory requirements.
11. Implement organisational priorities into day-to-day casework.

Person Specification 

Education/qualifications

• Ideally candidates must be Solicitors with IAAS Level 2 with at least 1-year immigration experience or OISC level 2/3 qualified
• If OISC level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months. (Training is provided and study leave is accommodated.) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.
• IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at level 1 within 6 months. (Training is provided and study leave is accommodated) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.

Experience/knowledge

•  Experience in providing high-quality advice and representation to clients
•  A good understanding of law and policy as it relates to immigration and asylum 
• Experience in professional, independent, and impartial service delivery to the public 
• Experience in maintaining a caseload of cases in line with OISC requirements in relation to the conduct of cases, file management and supervision
• Knowledge of and empathy with the backgrounds and experiences of asylum seekers, rough sleepers and vulnerable migrants
• Experience in using client databases
• Experience working with interpreters supporting clients with complex matters