Crm Team Volunteer Jobs
CRM Learning and Engagement Manager (known internally as DARS Senior User Engagement Officer)
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
Permanent contract.
Grade 7: annual increments from £36,924 to £45,163 per annum, with possible extension to £49,250 – plus an Oxford University Weighting of £1,500 per year (pro-rata).
Hybrid working, a mix of vibrant Oxford office and home.
Flexible, life and family-friendly employer.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
· User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
· Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
· Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
· Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
· Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
· Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
· Interpersonal Skills: Excellent interpersonal and customer service skills.
· Technical Proficiency: Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
· Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
· Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE .org
· Training and Development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loans
Application process:
· Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for vacancy 176202, known at Oxford as ‘DARS Senior User Engagement Officer’.
· Applications must include both a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 14 November 2024 can be considered.
Interviews are currently scheduled to take on 25 November 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.
The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.
Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.
DEPARTMENT: Fundraising
HOURS: Full time, 37. 5 hours per week (Mon – Fri)
LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)
LOCATION: London - Hybrid
SALARY: Salary £45,643.41 per annum
As a senior fundraising team member, you will take a strategic approach to leading the development and management of our Major Donor, Trusts and Legacy programmes to maximise income and meet annual targets. You will be accustomed to dealing with senior level figures in the corporate world and in managing the highest-level relationships between the Trust, the Charity, Trusts, legators and significant donors.
For this role, you will need
- Have successfully managed a high-value and diverse portfolio of major donors
- Good understanding of the fundraising process
- Ability to prepare written donor proposals, donor stewardship and the ability to plan and execute events related to the cultivation, solicitation, and stewardship of donors
- To work independently to plan and implement creative strategies to increase philanthropic gifts by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively.
- Be able to build strong relationships and partner with key staff across Frimley Health NHS Foundation Trust in line with our strategic ambitions.
-Experience working within a results-oriented environment, with a record of achieving personal KPIs and targets.
-Excellent interpersonal and verbal skills and proven experience managing or liaising with clients, customers, or charity donors.
- Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines under pressure.
- Ability to work well as a team member and on my initiative.
The work of Frimley Health Charity helps to improve lives across all our hospitals for patients, staff, and visitors.
The client requests no contact from agencies or media sales.
This is an excellent opportunity for a highly-organised individual with excellent attention to detail, to play an important role supporting the aims of the organisation. This post is a key role within Community Arts North West, working closely with CAN’s Executive Director, to ensure the smooth running of many aspects of the company’s business.
This includes responsibility for:
- Company Reporting: To lead on company reporting to CAN’s core funders.
- Database management: To manage CAN’s monitoring database and email marketing database, and implement their use.
- Governance: To support the administration of CAN’s Governance responsibilities (Board of Trustees and Board meetings).
- Office management: To manage the CAN Office.
- Company administration: To manage and implement CAN’s administration systems and responsibilities.
- Operational support: To support the operational running of the company.
About Us
This is a fantastic opportunity for a highly organised and motivated person to join us in the fight against cancer. This pivotal role will oversee the day to day management of the charity alongside running effective fundraising campaigns.
At The Cancer Treatment and Research Trust, our mission is to enable our consultants and scientists to translate laboratory research into clinical trials and new life-saving treatments.
Each year we fund studies into a wide variety of cancers which include ovarian, lung, urological & melanoma. We are also the only charity in the UK funding research into Gestational Trophoblastic Disease, a rare cancer that occurs during or after pregnancy.
About the Role
The successful candidate will oversee the day to management of the charity, ensure effective fundraising activity, provide support for the Board of Trustees and facilitate the smooth running of the charity. As part of this you will ensure the accounts are prepared in a timely way with the assistance of our book keeper and accountants. You will also work with our web-designer to ensure the website is kept up to date and the annual charity report and return are prepared and submitted on-time.
You will oversee all fundraising activity including maintaining existing campaigns and our CRM system, and provide excellent stewardship to supporters, responding to enquiries, thanking them in a timely manner and supporting supporters with their fundraising activities. You will have experience of a similar charity role and be passionate about fulfilling our mission to save lives through research.
Please download the job description for full details.
If you would like to apply, please send your CV together with a covering letter no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference? We are looking for a Regional Relationship Fundraiser to join our team and help drive vital income generation for the Motor Neurone Disease (MND) Association. Working from home, you'll support local businesses, individuals, and groups, empowering them to raise funds for a cause that truly matters.
In this role, you will develop, manage, and deliver fundraising activities within your region. From organising community and local business events to supporting volunteers, you will be responsible for creating meaningful and lasting relationships with fundraisers. Your role will be to ensure that all supporters feel valued and appreciated, while helping to maximise the income generated for the charity.
A key part of your work will involve delivering fantastic supporter care. You will guide fundraisers through their bespoke journey, offering personalised support via meetings, phone calls, and emails, helping them feel connected and inspired to continue their efforts. You'll also collaborate with our volunteering branches and groups to help them grow their local fundraising activities, ensuring they have all the tools and knowledge they need to succeed.
Accuracy and organisation are key in this role, as you will manage records in our CRM system and ensure all funds are received promptly and correctly. Ensuring all fundraiser activities meet the law, best practice guidelines and internal policies.
You'll also play an active role in public events, representing the charity, delivering presentations, and participating in local media interviews on behalf of the Association.
If you're a proactive and motivated individual with a passion for community engagement, we'd love to hear from you. Join us in supporting a vital cause and helping to create lasting change.
What are we looking for?
Experience in community fundraising or relationship management. You will need to be passionate about inspiring and supporting others to achieve their fundraising goals. You will have the ability to motivate and coach people, helping them feel confident and valued throughout their journey.
Strong communication skills are essential, both written and verbal, as you'll be engaging with a wide range of supporters. We're looking for someone who is empathetic, able to understand and relate to different motivations, and who can build personalised relationships.
You should be familiar with CRM systems and GDPR guidelines, with a keen eye for detail to ensure accuracy in all interactions. Flexibility and resilience are key, as you'll need to adapt to changing situations while staying motivated. A full clean driving licence and the ability to work some evenings and weekends are also required.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
ALDER HEY CHILDREN’S CHARITY
Job Title: Community Fundraising Assistant
Reporting To: Running & Challenge Manager
Salary: £25,307 - £29,364
Hours: 37.5 hours per week
Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool
About us:
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
Job Purpose:
This is an exciting opportunity to join our dynamic Community Fundraising Team.
This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.
Key responsibilities:
· Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.
· Manage the Community Fundraising email inbox.
· Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.
· Manage the Community Fundraising shared drive and filing system.
· Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.
· Manage the stock control of Community Event Resources.
· Audit and monitor the Charity collection boxes.
· Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.
· Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.
· Manage the donor led event diary, providing appropriate resources where required.
· Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce)
· Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.
· Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.
· Work alongside the Operations and Finance Teams to monitor income.
· Attendance at community fundraising events.
· Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
· Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
· Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
· Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.
· Any other reasonable duties as required by your line manager.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
How to apply:
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Tuesday 19th November 2024
Interview date (to be held at Alder Hey): Thursday 28th November 2024
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community and Events Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.
The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity.
Main Responsibilities
Hospital engagement and Community Relationships
- To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team
- To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc
- To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant
- To create a Fundraising Hub out of Unit 2 by driving supporters and stakeholders to the office to build a real sense of community spirit and a hive of fundraising activity
- To be proactive in seeking out new fundraising opportunities, relationships, and networks.
- To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention.
- To lead on researching and developing trust and charity networks to acquire new supporters in the communities served by the Trust based on audience insight and analysis
- To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and “in kind” support.
- To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.
- To Develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains.
- To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible
- To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns
- To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support.
- To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues.
Other
- To be responsible for the input and maintenance of the fundraising database and ensure records are kept up to date in a timely, accurate and consistent manner
- Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 3:1
- To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity.
- To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising
Person Specification:
Knowledge and experience
- Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector
- Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs
- A proven track record of delivering an excellent customer/supporter stewardship experience
- Experience of managing multiple projects and budgets
- Demonstrable experience in using data insight and analysis to inform decision making
- Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases
- Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR
Skills, abilities, and behaviours
- Excellent interpersonal and negotiation skills with the ability to motivate and influence people
- Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors
- Ability to adapt quickly and be solutions focussed
- Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities
- Ability to work as part of team and to use own initiative
- Knowledge and experience of using a CRM database (We use Beacon)
- Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences
- Good written skills with the ability to communicate with different stakeholders
- Self-driven and results orientated with a positive outlook and clear focus on supporters.
- Willingness to work hard and attend, where necessary commitments outside normal office hours.
- A Full UK driving license and access to a car.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Events and Fundraising Assistant to transform lives through our events and supporter engagement.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of women, children and families from many different backgrounds.
Position: Events and Fundraising Assistant (Events and Supporter Engagement Assistant)
Location: Reading / Hybrid, with at least one day per week in office
Contract: Permanent, part time position - 22 hours per week, with flexibility to work occasional evenings and weekends
Salary: Pro-rata salary of £13,728 - £15,851 per annum (full time equivalent range £23,088 - £26,658 per annum)
Closing date: 9am Tuesday 19 November 2024
Interview date: Thursday 28 November 2024
Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.
About the role:
As Events and Fundraising Assistant you will ensure that those who chose to support PACT through donations or attending our fundraising events have an exceptional experience. Some of your key responsibilities will include:
· creating and maintaining a calendar of fundraising events and attending them
· efficiently organising our events administration
· provide administrative tasks to our income generation team
· maintain accurate database records and produce reports
· research and develop fundraising opportunities
About you:
The successful Events and Fundraising Assistant will have experience of event organisation and planning. They will enjoy collaborating with others and be an excellent communicator who can plan and prioritise efficiently, whilst delivering exceptional customer service.
If this sounds like you then visit our website and apply today to join a supportive team in a rewarding role and be part of something truly meaningful.
Other roles you may have experience of could include:
Fundraising and Events Assistant, Events Assistant, Fundraising Assistant, Assistant to Events Manager, Community Events Assistant, Events Fundraising Assistant, Marketing and Events Assistant, Events Team Assistant, Marketing Assistant, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role. All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Forces Employment Charity (FEC) is seeking a dedicated and highly motivated Caseworker - Op Nova in Derbyshire & Leicestershire to join our team.
Reporting to Op NOVA Regional Manager. The successful candidate will have experience in managing and supporting a caseload of vulnerable veterans in your allocated region.
A strong customer focus and an ability to work independently to achieve targets and deadlines is an essential requirement along with strong communication and organising skills, knowledge of the local employment market, training, and adult education opportunities.
This is a full-time role working 35 hours per week with a salary of £28,325. The role is peripatetic with frequent local and regional travel.
Principal Responsibilities:
- Contact all clients within 48 hours of allocation.
- Undertake needs assessments and develop support plans within 5 days of allocation.
- Provide peer support and practical experience to colleagues and clients.
- Carry out assessments using the Outcome Star, understand and record employment and housing status, and other assessments as required by the Regional Manager.
- Review assessments at 3-month intervals to understand and demonstrate progress.
- Work with and empower clients to engage with the support plan and goals agreed during their needs assessment.
- Produce written reports when requested, highlighting support given to clients and levels of engagement.
- Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client.
- Support the regional manager and Op Nova national manager to create and maintain strong working relationships with referring organisations in the programme area, including the Police and NHS Liaison and Diversion.
- Identify and engage veterans with the service.
- Deliver emotional and practical support to veterans, working with partner organisations to provide specialist support.
- Work with each client to identify future goals for employment, volunteering, and/or training.
- Ensure that all activity is recorded on Salesforce case management system (CMS).
- Deliver any further activities reasonably required by your Regional Manager and the National Manager.
PERSONAL SPECIFICATION
Essential Competencies:
- Highly motivated and independent, capable of working remotely across a wide geographical area.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system.
- Ability to collaborate effectively with internal and external stakeholders.
- Highly organised with strong IT skills and experience of using Case Management Systems.
- Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
- Excellent team player who will contribute to a diverse and dedicated team.
- Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
- Driving licence and use of own car.
- Strong communicator.
Desirable Competencies:
- NVQ Level 4 in Information, Advice, and Guidance.
- Experience of using Outcomes Star.
- Salesforce case management system experience (training will be provided for the successful candidate if not already trained).
- A working knowledge of the justice system and experience of working with offenders or ex-offenders.
- Experience of serving in the Armed Forces.
Security Clearance: Successful candidates will require an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV level 2).
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 11 November 2024.
Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?
As part of a team across South Coast and London you will manage an existing cohort of active volunteers providing dedicated support in their work helping their mentees secure outcomes including personal development, jobs and self-employment. This role is 17.5 hours per week.
Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes.
We're all about keeping things in tip-top shape so can you dive into the detail and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?
As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. As part of the role, you will be expected to host some memory making events around the area in our partner offices with volunteers and our young people. You will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network. Can you help us expand?
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.
Ready for the challenge? Be prepared for a little bit of everything, you might find yourself wearing different hats and stepping up when needed. Ready to dive into this adventure with us?
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
All We Can/Y Care International is looking for a Public Engagement Officer (London and South East) to join our small and dynamic team and make a difference through engaging churches in the region to help generate vital income to deliver our vision and mission.
All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s.
Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.
From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.
At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities.
As Public Engagement Officer, you’ll play an important role making this vision a reality by engaging with churches through regional & national speaking engagements, networks, events, and new fundraising products with a view to help them raise funds for All We Can/Y Care to contribute to the overall fundraising target of the Acquisition Team. This role is 12-month fixed contract with potential to extend at the end of that period depending on the performance of the role and organisational circumstances at the time.
In this role you will:
- Seek and fulfil a variety of engagements in the London and the South East which engender loyalty and acquire short- and long-term income contributing to the fundraising target of £405k per year.
- Maximise income from Churches and Events
- Participate in All We Can’s presence at several conferences and events each year, inspiring current and new supporters through stalls, workshops, and stage time.
- Build and develop new strategic relationships with ministers, lay workers, and key volunteers in Methodist Churches across the country, encouraging them into deeper income-generating engagement with All We Can.
- Collaborate with others in the Public Engagement Team to develop new resources and fundraising products to engage supporters and generate income
To be successful in this role, you will:
- Have experience of community fundraising involving relationship-building, planning, and generating a response to a call to action with experience of community fundraising in a Christian context being desirable.
- Be a passionate and convincing public speaker, with experience of speaking/presenting in a Christian context; being a qualified preacher and/or worship leader in a church tradition would be an advantage but is not a requirement.
- Have experience of generating and following up on new opportunities. Experience of project management in a professional context will be an advantage but is not a requirement.
- Have excellent oral and written communication skills and proven ability to communicate both stories and data.
- Excellent interpersonal skills, including an ability and willingness to communicate to diverse audiences. To be comfortable communicating to Christian groups and individuals.
This role has an occupational requirement to be a professing and active Christian to fulfil the role and its responsibilities.
For full list of responsibilities and role requirements, please see the full application pack.
Diversity of our team across all various characteristics is important to us and to the mission of the organisation. Therefore, we look forward to receiving applications from groups underrepresented in the charity sector. If you would benefit from a conversation about the role and both organisations before you apply, please contact us via our website.
Important note about completing your application – please read
When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We’ll not consider answers which say ‘Please see the CV’ or similar. The scoring is primarily based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.
The purpose of having those questions in the application process is to assess your skills and suitability for the role. Therefore, we would ask that you answer the questions on your own without use of aids like generative AI as much as possible. We recognise that neurodivergent people and people with some other characteristics can benefit from use of AI, so we don’t prohibit it entirely, but ask you to do it wisely and show as much of your talent as possible in your work so we can choose the best candidate for the role which will help us greatly to deliver our vision and mission. If you’re using generative AI as a form of a reasonable adjustment, we would be grateful if you could let us know.
The client requests no contact from agencies or media sales.
About Resolve
Resolve is a local charity with a lot of heart.
Our purpose is to meet the needs of local people who need substance misuse treatment, are homeless or are experiencing poverty. We help people move to manageable, positive lifestyles where they can contribute and enhance their local community.
We know we make a difference because our clients tell us “I was in deep despair, but I was supported beyond belief. It made me feel a much brighter, bigger person. I don’t feel like a broken mum anymore.”
Alongside high levels of job satisfaction, staff also get generous holiday entitlement, flexible working, ongoing training, free parking and employee wellbeing support.
About the role
The Fundraising Manager will play a pivotal role in the growth of Resolve. Funded for five years by The National Lottery Community Fund, the Fundraising Manager is central to securing the resources necessary to provide essential Drug and Alcohol treatment services ensuring organisational sustainability.
Resolve is currently reliant on Trusts and Foundations for funding, and you will spearhead efforts to diversify our income streams and expand our donor base.
Your responsibilities will encompass developing and executing a robust fundraising plan, forging strong relationships with key donors and surpassing fundraising targets.
This is a senior role and you will contribute significantly to organisational strategic initiatives, ensuring long-term sustainability and growth.
About you
· Strong evidence of fundraising success with a track record of raising income from donations.
· Experience of developing and delivering fundraising plans, alongside working towards and exceeding targets.
· First class communicator (verbal and written) with the ability to communicate to a range of audiences.
· Proven ability to build strong and lasting relationships with stakeholders and supporters.
· Innovative, bold, ambitious and creative.
· Adept at collecting both data and client’s stories to demonstrate the impact of our work.
Other roles you may have experience of: Business Development Manager, Donations Manager, Community & Events Fundraiser, Relationship Manager
For full details please see the recruitment pack. Apply either through CharityJob or submit a CV and a covering letter outlining how you meet the person specification. The closing date is Monday 4 November 2024, 12pm with interviews on Monday 11 November 2024.
The client requests no contact from agencies or media sales.
This vital and substantive new role is to increase charitable income so BBG can deliver its charitable purpose and planned major development.
The Development Manager post has been created with support from The National Lottery Heritage Fund to increase fundraising skill and capacity and will be responsible for managing the day-to-day fundraising function. The priority is the capital project, but in addition the postholder will also build a portfolio of fundraising streams for capital, projects, and operational costs. The Development Manager will be responsible for day-to-day activity, including fundraising data management, income from trusts, grants, individuals, sponsorship, legacies etc, providing exceptional levels of stewardship for all donors and funding partners.
The new postholder will work with the small but dedicated team of Development Director and Systems Development Officer (part time). The new post includes management of any staff and volunteers working to support the development function. The postholder is responsible to the Development Director in raising the funds to deliver the Major project and beyond and growing the day-to-day fundraising operation and a strong body of supporters at BBG.
Key Responsibilities
• Achieve income and performance targets in accordance with BBG’s agreed Fundraising Strategy and business needs, as directed by the Development Director.
• Responsible for managing BBG’s development/fundraising function data, ensuring the highest quality and accuracy of data and information on BBG’s new Spektrix CRM system in compliance with wider BBG requirements and the Data Protection Act.
• Raise funding from trusts, grants, and sponsors and support campaigns for fundraising from individuals, especially major donors, to meet the targets of the Major project, as agreed.
• Work with Horticultural, Commercial and learning/Engagement teams, and other staff to determine projects and outcomes, maximising opportunities for raising funds to support core functions as well as projects, once the capital is secured.
• Manage and oversee funding contracts with trusts, grant givers etc, including payment schedules, reporting, and monitoring compliance with any conditions of funding.
• Responsible for high quality stewarding of all donors and supporters, ensuring BBG’s reputation as an exemplary charity is maintained. Respectful approach and manner in all fundraising. Developing a culture of giving in the charity.
Experience
3-5 years’ experience working in a fundraising capacity, including the raising of significant funds for a charity, including major donors/individuals.
• Evidence of responsibility for raising 6 x figure funds from a variety of sources.
• Experience of taking responsibility for fundraising data management systems
• Experience of managing donors and funder
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.
This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.
• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)
• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.
• Contract: Permanent
About Us
Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.
With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.
We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.
What You’ll Do
Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.
Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.
Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.
Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.
Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.
Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.
And More…
• Support our corporate fundraising, sponsorship, and volunteer strategies.
• Boost our PR efforts and build strong media relationships.
• Be the face of Sufra at external events and meetings.
• Work closely with the entire team, stepping in wherever needed to propel our charity forward.
Why You’ll Love Working with Us
Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.
Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.
Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).
Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.
Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.
If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.