Casework And Support Manager Jobs

Hours: Full time, Mon to Fri, (37.5 hours per week)

Contract: Permanent

Location: Based at CAML offices in Mitcham and Morden and outreach locations. The post-holder may be required to work anywhere in South London

Salary: £29,930 - £33,256 dependent on experience

Annual Leave: 25 days, Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Sunday 2nd June 2024

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role.  If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of one year Citizens Advice Adviser (post certification) experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.

This role will support people with mental health difficulties referred by South West London and St George's Mental Health NHS Trust (SWLSTG) as part of their Community Transformation Programme. The service will support adults aged 18 years and over living in Merton who are experiencing mental health challenges and the carers of those individuals.

You will deliver a service providing advice for people that are referred from the Trust’s Single Point of Access (SPA) and other teams. You will manage an active caseload of people, providing a comprehensive advice and casework service to people experiencing mental health issues on issues such as benefits, income maximisation, debt and housing.

The service will also support people to access a range of opportunities in their community including services that support their social and emotional well-being, employment and volunteering opportunities and money and debt advice if needed.

The role will work in partnership with a team of health professionals and peer support workers, part of the role will be in supporting these professionals to identify where referrals are appropriate through feedback. Initial training will also be provided to all professionals on what outcomes we can achieve for service users.

Principal Responsibilities

Advice and casework

• Offer one off advice and casework (as applicable) to all clients referred via face to face appointments, online or telephone

• Ensure all clients are aware of the purpose and where to attend their appointment

• Ensure that all casework conforms to the Citizens Advice quality standards.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Ensure that all work conforms to our systems and procedures.

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Being sensitive to clients’ needs and limitations to access support.

• Ensure income maximisation through the appropriate take up of income and application for discounts, including those relating to utilities, benefits, tax and housing.

• Provide full budgeting advice and where necessary refer for specialist debt advice and casework

• Research and explore options and implications so that clients can make informed decisions. Act for the client where necessary using appropriate communication skills and channels.

• Assist clients with other related problems where they are an integral part of their case and refer to other adviser/s (for example DRO intermediary) or specialist agencies as appropriate.

• Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.

Project Management, co-ordination and partnerships

• Attend health management meetings (e.g. the Daily Integrated Allocations Meeting (DIAM) for referral discussions)

• Establish and manage an effective referral process from the SPA team and other SWLSTG teams/roles (e.g. Older Peoples Mental Health Team OPMH

• Keep in touch with local issues, developments and changes in procedures of other agencies including SWLSTG, other health service and the local authority. 

• Build relationships with peer support workers on the project

• Work to achievable targets in line with the criteria set by the funder.

• Refer clients to other advice services CAML offers and/or other local services for other associated issues e.g immigration advice

• Gather statistics and feedback in order to monitor and evaluate the service, ensuring that appropriate monitoring and data collection mechanisms are in place to demonstrate impact, outputs and outcomes and providing reports as required to the steering group, funders, and partners.

• Work with Head of Advice Services to produce reports and monitoring information about the service for the funder.

• Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.

Capacity Building and Training

• Deliver information sessions for peer support workers and NHS mental health teams to share knowledge about mental health and advice

Research & Campaigns

• Have responsibility for tracking and reporting on research and campaign issues. Assist with policy work by providing information about clients' circumstances.

• Gather and provide as necessary information about clients circumstances, case studies and statistical information on the number of clients and nature of cases where is an issue.

• Monitor service provision to ensure that it reaches the widest possible client group.

Professional Development

• Keep up to date with legislation, case law, policies and procedures and undertake appropriate training

Other duties and responsibilities

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.

• Ensure wider Citizens Advice Merton & Lambeth colleagues/partners aware of this service.

• Demonstrate commitment to the aims and principles of the Citizens Advice service.

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Person Specification

Essential

1. Experience of supporting people with mental health issues and the ability to empathise, and to deliver advice in a kind and compassionate way.

2. A minimum of a year’s post certificate experience in delivering advice at a local Citizens Advice or similar.

3. Understanding of the link between mental health and other protected characteristics particularly in the context of Merton demographics

4. Ability to act on clients behalf and negotiate with external services where necessary in writing and on the telephone

5. Knowledge, experience of, and demonstrable ability to provide good quality advice and casework and write ups that meet Advice Quality Standards (AQS)

6. Ability to prioritise own work, meet deadlines and manage caseload.

7. Good interpersonal and communication skills, verbally and in writing.

8. Proven ability to build relationships with partners. 

Desirable

1. Experience working in partnership with the Health Sector

2. Ability to deliver training

This job description and personal specification does not form part of any contract.

Professional Development

The successful applicant will receive comprehensive induction to the charity and our work.  We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager. 

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website for more information and to find out how to apply. The deadline for applications is 6pm, Sunday 2nd June 2024.  If you do not hear from us, we are afraid your application was unsuccessful.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

The Mulberry Centre’s vision is to be known and respected by everyone living or working within reach of our services who may become affected by cancer.All the services at The Mulberry Centre are geared towards supporting the physical and emotional needs of someone following a cancer diagnosis or at end of life, including their carers, families and friends who also might have to stop working to look after them. It can be difficult to know where to start and what you are entitled to, but we are here to help them every step of the way. To assist us in this endeavour, we are looking for an experienced full-time Welfare and Benefits Information Lead.  You will assist clients in claiming welfare benefits, grants, and any financial aid that may be available to them. This includes informing them of any financial help available, supporting them with applications and following up on claim as necessary.  Where anyone has been given an end of life diagnosis you will be required to start the application on their behalf. In addition, you will also conduct financial wellbeing assessments in the community and schedule one-on-one application completion consultations with individuals who request your assistance.

This vital role will suit an enthusiastic and dynamic person who has excellent communication skills, being able to deal with complex matters effectively both verbally and in writing.  You will need to understand the issues involved in interviewing people within a time defined period. The ideal applicant will have emotional resilience to deal with people who have experienced cancer or bereavement. An empathetic and compassionate approach is important.  The Welfare Benefits Information Lead will be at the forefront of our client-based services and need to be self-motivated and have a positive and flexible attitude.

This is an opportunity to join Refuge as a Community Outreach Worker to provide high quality personal welfare support service to survivors of domestic violence and other forms of violence and abuse including those at the point of crisis. In this role the key responsibilities will be working within a multiagency framework to develop referral, joint working and information sharing protocol.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant. As part of this role, you will be required to participate in an out-of-hours on call Rota.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

There are two Parkinson's Local Adviser roles available. Both contracts available are permanent posts, with a minimum of 25 hours per week required. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the Essex or nearby in the East of England in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

The successful candidates will be required to: 

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• Preferably hold a full driving licence
• provide occasional cover on Saturdays and/or Bank holidays
• provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About the role 

This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website. 

Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.

What you will do as part of our team 

Marketing:  

• Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness. 

• Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Co-lead on the project management & delivery of a new website

• Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines 

• Contribute creative ideas to generate content for campaigns, news stories, blogs and social media 

• Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar 

• Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys

• Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach

Monitor impact 

• Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics. 

• Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently 

• Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions 

• Lead on the moderation and tracking of website usage 

• Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals 

• Lead on the monitoring and track Google ads & analytics 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Support the creation & delivery of the digital audit of GD web & socials 

• Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy 

• Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy 

I am currently seeking an experienced HR Advisor for a renowned healthcare charity based in North London on an initial 12 month fixed term salaried contract. the role will pay in the range of £35,652 to £40,545 per year and although the role will based in the North London offices, there is flexibility in regard to working remotely for the majority of the time.

Reporting to the HR Operations Manager, you will be one of two HR Advisors in a team of 9 and you will be responsible for providing an efficient, friendly and high quality HR Advisory service to customers across the organisation. You will: -

• provide first line advice, guidance and support with casework, including

grievances, disciplinary matters, and sickness absence

• undertake general HR administration, payroll input each month and provide cover

for colleagues within the HR Operations team as and when required

• generate offer letters and employment contracts that set a friendly

welcoming tone for new recruits

• draft internal and external advertisements that project a professional and

engaging image of the organisation

• contribute to the development of HR policies, processes and guidelines,

particularly on own work. This will include keeping abreast of changes in legislation by attending ER seminars and law updates

• carry out administration required to fulfil own role, including updating of

electronic personal files and iTrent

• assist colleagues in the HR team by carrying out administrative work as and

when requested by the HR Operations Manager. This may include HR, OD

and/or L&D related tasks as well as recruitment and payroll

The ideal candidate will have: -

• CIPD level 5, or equivalent proven experience
• Experience of working in a HR environment giving first level HR advice
• Experience of employee dispute resolution
• Experience of working with an HRIS, including data management and

reporting (Itrent system knowledge a plus)

• Excellent organisational and time management skills with the ability to

prioritise work efficiently to meet deadlines

• Excellent standard of written English, sufficient to draft letters, contractual

documents, guidance and correspondence

• Strong attention to detail and ability to maintain speed and accuracy when

dealing with high volumes of detail

If you have the skills, knowledge, qualifications and experience for this role, please apply now with your up to date CV.

Our Macmillan Benefits Advice team is recruiting a specialist welfare rights caseworker to maximise the income for people with a cancer diagnosis and receiving treatment so they can focus on their journey instead of money worries.

You will work with patients via phone and in person at our offices and outreach locations such as hospitals. Full benefits advice is provided on means-tested and non-means tested and passported support. You will do benefit checks, help with applications, negotiate and challenge decisions up to Tribunal level whilst referring to other support to ensure a holistic service. You will be highly motivated, empathic and professional able to work in a team and independent to move cases forward and meet a case target.

Income through benefit applications, appealing decisions and representing at tribunal; you will need excellent communication and negotiation skills, able to digest complex legal information and explain it clearly with attention to detail and able to follow casework processes. You will need to be a problem solver who is able to work independently and in a team. You will need to be flexible and able to work in different environments, find solutions to problems and be highly organised with a commitment to quality.

The ideal candidate will have excellent knowledge of social security law and experience of casework but training and a trainee position will be considered for the right candidate. A DBS will be required for this role.

What you will get  

• 26 days annual leave plus bank holidays
• Flexible working
• Employee Assistance Programme
• Enhanced sick and maternity pay
• Access to extensive training and continued professional development

How To Apply

For more information and to apply, please click on the Apply button.

Applications will be reviewed as they come in.

Interview Date: 10 June 2024

*This job is being advertised as Anti-Social Behaviour Officer but on appointment your job title will be Community Safety Specialist.

The vacancy

As a Community Safety Specialist, you will manage a full range of community safety casework, ensuring Peabody’s Community Safety Service is delivered within agreed timeframes, collaborating with internal and external partners to ensure compliance with all necessary protocols, keeping accurate records and maintaining risk assessments.

1 day is required in the office and the rest is spent between working from home and visiting estates/areas you work in. You will cover a patch spanning Aylesbury, High Wycombe, Milton Keynes and Cambridge. 

What we’re looking for:

• Have you worked in community safety or ASB teams?
• Do you have a good understanding of key issues and effective solutions?
• Do you have a good understanding of relevant legislation and community safety solutions?
• Strong communication and interpersonal skills? Can you influence, negotiate, and persuade?
• Track record building effective partnerships with agencies?
• Do you have experience in a proactive, innovative, and solutions-focused approach to resolving community safety issues, showcasing problem-solving skills and efficient customer and neighbourhood support? 

If so, this role is perfect for you!

Here at Peabody, we have an opportunity for a Community Safety Specialist on a Permanent and full-time basis. 

A bit about the role:

Manage a caseload of medium and high risk anti-social behaviour cases, developing and maintaining expert knowledge of ASB prevention and collaborating with key external partners through creating effective relationships, (including Police and Local Authorities) to resolve local community safety issues.

Engage with Peabody’s internal and external legal teams on complex cases, preparing documentation and where needed representing Peabody at Court and external meetings.

You will provide our Neighbourhood Managers with advice, support and all necessary tools and tactics to remedy cases with a key focus on prevention, intervention, and enforcement when necessary.

Collaborate with colleagues in Customer Services and Communities team to identify support needs, accessing relevant agencies for both victims and perpetrators of anti-social behaviour, completing referrals to mediation and other support services as appropriate.​

This role will require a Basic DBS check, a full UK driver’s licence and access to a vehicle.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.

Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits for working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays  
• Competitive salaries that are benchmarked regularly against current market rates  
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• 4 x salary life assurance
• Up to 10% pension contribution 

Are you ready to apply? 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Community Safety Specialist, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Closing date: 09 June 2024

Interviews will take place during week commencing 17th June.

Contract type Permanent

Weekly hours Monday - Friday 9-5

Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.

As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.

EXECUTIVE ASSISTANT TO THE SLT

Contract: Permanent
Hours: Part-time (21-28 hours per week). Additional hours may sometime be required, particularly for Trustee meetings, and can be taken as Time Off In Lieu.

The Executive Assistant (EA) to the SLT will facilitate all the charity’s governance requirements. Activities will primarily focus on Trustee meetings, Committees and Management team meetings, but will include policy administration and all other aspects of corporate governance and company secretariat. The post will also form part of newly-formed HR function within the charity.

The EA to the SLT will be a key role in giving the charity the capacity and expertise it needs to grow in a well-governed and responsible yet ambitious way.

We offer the following benefits:

• Competitive salary with index-linked pay awards
• 5% employer pension contribution (matched)
• 4x Life Assurance
• 26 days annual leave, rising with length of service (plus Bank Holidays)
• Health Cash Plan
• Employee Assistance Programme
• BenefitHub discounts and perks platform
• Staff Wellbeing Group
• On-site café
• Free on-site parking

Deadline for applications:  Sunday 2nd June 2024

Interview dates: TBC

JOB DESCRIPTION
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Role: The Forces Employment Charity (FEC) is seeking a dedicated and highly motivated Specialist Employment Consultant to join our team. The primary responsibility of this role is to facilitate and coordinate employment case-working support for CTP (Assist), Service Leavers (SLs) and Veterans, up to 2 years post-discharge and job role reports to CTP (Assist) Manager. The goal is to assist them in finding appropriate and sustainable civilian employment or other suitable vocational outcomes.

​

The Role is based at MoD Personnel Recovery Centre (Catterick) / MoD Personnel Recovery Unit (PRU Catterick) and hybrid.

​

This part-time, permanent position involves a 28-hour work week and offers a unique opportunity to make a significant impact on the lives of Service Leavers (SLs) and Veterans.

​

The first round of interviews will be conducted face-to-face at Catterick PRC on 21st June 2024.

​

Principal Responsibilities:

​

• Deliver specialist vocational case-working support to allocated CTP (Assist) clients in order that they achieve their Preferred Vocational Outcomes (PVOs).
• Provide effective CTP (Assist) case working support using the CTP (Assist) Work instructions and database.
• As a member of the Recovery Units CTP (Assist) casework handling team, work with relevant MoD staff to deliver the employment aspects of CTP (Assist) Individual Recovery Plans (IRPs).
• Act as the CTP (Assist) Subject Matter Expert (SME) to PRU staff and local units, working alongside another SEC.
• Provide career, employment advice and guidance to allocated CTP (Assist) clients in accordance with their IRPs and Vocational Assessment (VA) provided under CTP.
• Coordinate CTP (Assist) client access to training opportunities, supporting their applications for additional training grants as necessary.
• Identify and source suitable Personnel on Recovery Duty (PRD) specific work based training and work experience opportunities within the geographical area in accordance with their IRPs. 
• Ensure all CTP (Assist) employment, training and vocational opportunities sourced are fed into the affiliated regional Employer Relationship Manager (ERM), thus ensuring a joined up and integrated CTP employer engagement approach.
• Delivery/Facilitation of SEC components of Recovery Transition Workshop courses and support CTW+/CRE courses as requested.
• Identify and subsequently engage with Training and Adult Education providers to identify opportunities that meet clients’ requirements in accordance with IRPs.
• As required, provide in work support to ensure client vocational outcomes are sustainable.
• Monitor successful employment placement success for CTP (Assist) clients as a key component of overall outcomes.
• When required and appropriate, work closely with regional teams such as:

•            CTP Regional Resettlement Centre (RRC) & Career Consultants (CCs)

•             Future Horizon Employment Advisor (s)

•             FEC Ex-Forces Employment Advisors (Veterans)

• Maintain accuracy and integrity in all interactions with the CTP BMS, Job site, and the CTP website and tools, ensuring timely recording of all client and employer engagement activity.
• Attend MDT’s and work with wider organisations in order to support the PRD you are working with (when required).
• ​Co-ordinate employment and vocational aspects of the recovery process with other supporting military charities.

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PERSON SPECIFICATION

​

Essential Competencies:
​

• Motivated self-starter with ability to work largely unsupervised within a multi-disciplinary team dedicated to achieving successful outcomes for clients.
• Evidenced ability to provide effective case-working support to vulnerable adults to achieve agreed aims.
• Natural facilitative skills, used to managing stakeholders in a sensitive and sometimes pressured environment in which confidentiality is key.
• A desire to achieve through self-motivation and initiative, with an ability to exercise judgement and discretion.
• Strong organisational and administrative skills. 
• Clean driving license and exclusive use of a car.  There may be significant travel associated with visiting CTP (Assist) clients, attending conferences and training.
• The ability to deliver briefings and, with further training, support and facilitation to wider employment support activities.

Desirable Competencies:
​

• Empathy with Armed Forces personnel and an understanding of the challenges they face in finding appropriate and sustainable employment, particularly vulnerable or disadvantaged individuals.
• A good understanding of the employment market, including recruitment, welfare to work provision, work-based learning, and vocational training.
• NVQ L4 in Advice, Information and Guidance.

Security Clearance:
​

• Successful candidates will be required to undertake a Ministry of Defence security clearance check which requires applicants to have been resident in the UK for over 5 years. Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check.

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Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to please apply with your CV and cover letter by midnight at 12:00 AM by 17th June 2024.

Salary: £28,973 (Grade 3)

Location: Leeds Beckett Students’ Union, Portland Way, Leeds. Once in post, there may be the opportunity for hybrid working.

Interview Date: 27th June 2024

This is a permanent post working 35 hours per week, a flexible approach to working hours is required.

Leeds Beckett Students’ Union is changing and you could be a part of it! After two years of research, reviews and collecting feedback, we are very excited to launch a brand-new strategy that is innovative, community focused and prioritising fighting for the basic needs of our students. We're looking for enthusiastic and passionate people that can help us deliver our new missions! Experience in higher education or students' unions is useful but not essential, passion to help make our student’s lives better is non-negotiable.

As part of the exciting implementation of our new strategy, we are seeking a caseworker to join our professional advice service. This role is based within the Community Support area of our Organising and Influencing team, which will play a crucial in ensuring that students can access advice and support with the challenging issues they might face, while also helping us to ensure that our social policy and campaign work is focused on tackling these issues head on.

Our advice function provides a high standard of independent, impartial, non-judgmental and non-directive advice, support and representation to Leeds Beckett University students on a wide range of issues. Our focus is on casework related to academic regulations and procedures, but we can also answer questions relating to housing and finance.

We have a diverse student population at Leeds Beckett, with a growing number of international students and a broad range of cultural backgrounds that exist in the University. An ability to understand, relate, and sympathise with issues that may present in different ways is an important attribute for this role.  

The successful applicant will be expected to manage their own casework as well as supporting other members of the team, including helping to triage queries that come through to the service.

If this sounds like you, we would love to hear from you. 

For enquiries and an informal chat about the role, please find details in the advert on our webpage. 

We look forward to reading your application and your cover letter. Your cover letter should illustrate how you meet the person specifications for this role and express your desire to work for our organisation. 

We are especially keen to encourage expressions of interest from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background. Candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post.

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

To support our continued growth, we are looking for an experienced Senior Trusts and Statutory Fundraising Officer to join our small yet dynamic Fundraising team to help grow our income through Charitable Trusts and Foundations and from Statutory bodies. This is an exciting time to join the organisation as we look to build a future of excellent frontline services and influential lived experience led campaigning. 

You will play an integral role in delivering on generating income to pursue our strategic priorities, managing high-value Trusts and Statutory relationships, joining a dynamic and ambitious organisation with exciting opportunities for fundraisers to contribute to growth and development.

In this role you will:

· Develop and maintain a strong pipeline of £50k+ prospects, working with fundraising and operational colleagues to develop high-value, strategic and multi-year opportunities.

• Prepare and submit compelling funding applications to trusts and foundations and other grant making bodies to grow income.

· Account manages key Trusts & Statutory funders, leading on the development of impact reports, and ensuring a bespoke and memorable stewardship experience by developing plans for key funders.

We are looking for the below skills and experience:

• Excellent written communication skills, with evidence of creating bespoke written proposals and reports for Trusts and Foundations and Statutory grant making bodies.
• A strong track record of building and managing a pipeline of high-value trusts prospects, with a proactive, new-business focused outlook.

• A results-oriented mindset with a commitment to meeting and exceeding fundraising targets
• An interest and commitment to migrant and race justice and inclusion

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Gjori Langeland Head of Fundraising and Communications.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions, please contact us and we will be in touch with you to make the necessary arrangements.

Closing Date: 5 pm 19th June 2024

Interviews will be held week commencing 1st July

Safeguarding Adviser

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the place for you!

We are seeking a skilled and experienced professional to join the safeguarding team in this crucial role.

This is hybrid-working role, with flexibility to work from home for up to 40% of the working week. 

Position: Area Safeguarding Adviser

Location: Oxford/hybrid

Hours: Part-time, 30 hours per week

Salary: £44,056.31 pro rata (actual £35,721.33)

Contract: Permanent

Closing Date: Sunday 9 June 2024

Interview Date: Monday 24 June 2024

The Role

The organisation is fully committed to the protection of children, young people and vulnerable adults involved in the life of the Church in the second-largest diocese in England.  The safeguarding adviser will manage safeguarding referrals and undertake casework within Oxfordshire. The casework will involve situations of current and past abuse which occurred within a church context and ensure survivors of abuse have access to support and services.

The role will involve advising church officers and clergy in dealing with safeguarding concerns and ensuring that practice is in line with national Church of England policy and guidance.

About You

We are looking for someone who enjoys being part of a team, has excellent interpersonal skills and will want to promote best practice within safeguarding.  You will work alongside parishes as they ensure that churches are safe for all by providing support, advice and guidance.

You do not need to be a practising Christian or have a faith to work with us - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the work it does. However, all staff do have a desire to make a difference.

The ideal candidate will be a professionally qualified caseworker in a field relevant to safeguarding such as social work, social justice, police work, or probation with current registration where applicable.  You will have the ability to demonstrate transferrable knowledge across the client groups, as well as experience working with victims or survivors of abuse is a must.

Please note this role does require the post holder to have the ability to travel within a large geographical and sometimes within rural areas where there is no access to public transport when required.

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Benefits:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days, pro rata,
• In addition to the statutory UK public holidays, the Diocese offers three privilege days
• Hybrid working
• Free parking and subsidised on-site café
• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
• Electric car and cycle-to-work salary sacrifice schemes
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous sick pay provision
• Access to low-interest financial services from Churches Mutual Credit Union including loans
• An attractive modern working environment

Only shortlisted candidates will be contacted for interviews. If you do not hear back, your application has not been successful.

You may also have experience in areas such as Safeguarding, Safeguarding Officer, Safeguarding Advisor, Safeguarding Caseworker, Caseworker, Social Worker, Social Caseworker, Social Justice Caseworker, Probation Officer, Police, Social Services, Social Welfare, Church, Faith, Charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

An exciting opportunity to join a small team working to provide primary health and mental health services to people seeking safety in the UK. The postholder will have the opportunity to work with our medical teams to deliver psychoeducation sessions to people living in asylum accommodation across the UK and be the key connecter between the project team and the service users.

The successful candidate will have experience working with people in the asylum system and an understanding of mental health needs for people going through the asylum system. We are looking for people with fluency in at least one of the key languages: Farsi, Arabic, Kurdish Sorani, Kurdish Badani, Amharic, Tigrinya, Pashto, Daari.

Locations will be flexible and contingent on needs so the postholder will need to be open to travelling to different places across the UK to deliver services.

Job Purpose:

Note this is a joint Doctors of the World UK (DOTW) and MSF project where DOTW is the clinical operational partner and as such the successful candidate will also follow DOTW clinical and safeguarding protocol.

To Support the communication and interaction between target population (migrants and refugees) and care providers (MSF; Partners and NHS), through addressing consequences of language barriers, sociocultural differences, and discrimination.

To support in the carrying out of key activities including facilitation and support for facilitation of psychoeducation sessions to service users. There may also be some work to support the running of the mobile clinic including translation support and casework.

Knowledge, Skills & Experience:

• At least a secondary level of education is required.
• Degree in social sciences, social communication or teaching is desirable.
• Professional course and/or training in interpretation or intercultural mediation is an asset.
• Minimum two years’ experience in a similar position, preferably in medical settings with MSF or other NGOs.
• Previous experience in PFA (psychological first aid) or mental health settings is desirable.
• Previous experience in migration/refugees’ contexts is essential.
• Fluent in Amharic, Arabic, Dari, Kurdish, Pashto, Persian or Tigrinya is an advantage
• Knowledge of migration dynamics and of the affected population.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.  The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to Apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

2 June 2024, 11.59pm (GMT)

Incomplete applications will not be considered.